i. H.E.L.P . interactive H alcyon E lectronic L earning P rogram ®
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Transcript of i. H.E.L.P . interactive H alcyon E lectronic L earning P rogram ®
i.H.E.L.P.interactive
Halcyon Electronic
Learning Program®
A complete, interactive training CD for using Halcyon instruments to test communications circuits.
What is i.H.E.L.P.®?
• Interactive CD for technician laptop PC• Server-based version equips entire workforce• Web-site based, 100% self-contained (no external links)• Viewable with any browser• Expert step x step instructions• Covers all current model Halcyon test sets• Over 200 Specific Circuit Tests Detailed
Why is i.H.E.L.P.® needed?
• Mass retirements of veteran technicians• Blending of POTS & Special Services workgroups• Need to quickly equip younger technicians• Management (Supervisor) reassignments • Knowledge is required for dozens of service/transports• Stocks of good, usable test sets sit idle- stranded investment• Quickly equip extra resources for natural disasters• Techs need simple “button-mashing” instructions• Unified support information improves productivity
Services/Transports Covered:
• POTS Dialtone•DDS (Digital Data Service)•T1 & Fractional T1•HDSL•2-Wire & 4-Wire Special Services (Analog & Digital)•DID (Direct Inward Dialing) Trunks (Analog & Digital)•Timing & Synchronization•DCE/DTE (RS232, V.35, RS530, RS449)•Signaling (DTMF, MF, Pulse, E&M•BITS Timing (troubleshooting timing problems)•Over 200 Specific Circuit Tests Detailed
Test Locations Covered:
• MDF/PDF (also Switch Prompt commands for ISDN)• DSX• NID/NIU• CPE
Tutorials based on Tech Notes from a Telephone Engineer®, “Fast Tutorials for Time-Challenged Technicians®”
• Service/Transport Description• Associated Equipment• Delivery Configurations (topology)• Demarcation Points/Devices• Delivery Parameters (expected test results)• Commissioning & Troubleshooting Processes
Tutorials focus on “need to know” details such as:
Additional Topics Covered:
• Loop Calculation & Design• Registered Jack/interface pin assignments• Registered Jack/interface by Circuit Type• Qualification Criteria of Copper Pairs for Services/Transports• Identifying Faults on Cable Pairs & Station Wiring• Test Set Selection Matrix (pick list by service/transport)• Station Wiring Guidelines• Noise Mitigation• Specific setup instructions by: service/transport, test set and test location
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From the HOME screen, technicians are merely a click away from tutorials, job aides and STEP x STEP testing instructions for over 200 specific circuit tests
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Technicians can view jack wiring diagrams by clicking on jack number or circuit type
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Every circuit type includes a short tutorial, providing the technician with exactly what they need to know to test the circuit (and no more).
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Every tutorial includes drawings depicting typical circuit configuration,Identifying all accessible test points.
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The basic capabilities are identified for each model test set, allowing technician or supervisors to select the proper unit.
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Every type of potential copper pair fault is identified and explained
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Every required test process for “acceptance testing” copper pairs is depicted and explained, including list of required equipment
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Technicians and engineers can choose to automatically calculate loop parameters, or perform manual calculations.
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Automatically calculateLoop Loss, Loop Resistance
In this example, the technician entered 10,300 feet of 24 gauge, buried cable for calculating loss, slope and resistance.
Loop Loss @ 1,004 HZ = 4.70 dBLoop Resistance = 582.2 OhmsGain Slope = 2.3 dB (Loss @ 2,800 HzMinus Loss @ 1,004 Hz- also calledCircuit Roll-off)
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The extensive, yet easy-to-read Loop Design Tutorial is a big plus for supervisors, engineers and support staff
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Formulas and examples for manually calculating Loop Resistance and Loop Loss
Sample Screens:Pictures are displayed for all test sets, with specific Power Supply information.
Sample Screens:Complete, STEP x STEP instruction for circuit testing (button mashing and test cord connections) for over 200 specific circuit tests
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The TDR tutorial is especially helpful for locating split pairs and bridgetaps(bridgetaps fully explained in the “Qualifying Cable Pairs for Services” section)
Additional Benefits:
• CD scratch/crack protection• CD’s may be returned for new for small shipping/handling fee
•Upgrades to future revisions
• CD’s may be returned for upgrades to newer versions for S&H fee• (future versions of same Volume/edition)
•Buyers receive discounts on other current and future dB Levels products
Other dB Levels, Inc. current and future products include:
• i.H.E.L.P (covers non-Government versions of Halcyon test sets)
•i.H.E.L.P. GOV (covers US Government versions of Halcyon test sets)
•Virtual Help Desk for Modern Telecom Technicians• Volume 1- POTS Dialtone through T1
• Includes all of i.H.E.L.P, but covers nearly all legacy and modern test sets, including ISDN PRI for test set and 5ESS/DMS100 switch commands, and also DSL services.
• Volume 2- DS3 through OC192 & GigE• Volume 3- LTE• Volume 4- Wireless/Cellular Testing
i.H.E.L.P.® is a product of:
Master Distributor: TesCom, Inc. www.tescomusa.com 800-888-1978
Northeast USA Sales: Tele-Concepts, Inc. - Edd Lemoine 401-474-9119 [email protected]
Canada Sales: TestworX - David Holmes 866-666-8378 [email protected]
Telecom Industry Test Solutions since 1975