Customer Roundtable12. Dezember 2018 Dübendorf

Hybride IT-Landschaften effektivmonitoren und managen

Hybrid IT Monitoring mit der Micro Focus Operations Bridge Suite

Harald Burose

Director Product Management – Operations Bridge

12. Dezember 2018

EnterpriseDevOps1 Hybrid IT

Management 2 PredictiveAnalytics4Security, Risk

& Governance3

OpsBridge Enables Digital Transformation

Customers

Speed Security InsightsAgility

Various Factors Trigger Movement to Hybrid IT

Multiple Deployment Models

of enterprises are already in the cloud93%

68% of IT deployments will be off-premise by 2020

Average IT spend down to 4.4% of OpEx

Average IT spend down to 3.4% of Revenue

Lower IT Run Budgets

Pressure to InnovateMultiple Consumption & Financing Options

$41BCloud Platform as a Service

Cloud Infrastructure as a Service

Cloud Software as a Service

$67B

$15B $23B

$74B $102B

2018 2020

87% of CEO’s say they are in the innovation business

In 1920’s the lifespan of an S&P 500 company was 67 years, today it is 15

Today’s IT Environments are Hybrid

Internetof

Things(IoT)

z / OSPL / I

COBOL

CICS

IMS

PublicCloud Private

Cloud

CORBA

IaaS

PaaS

Today’s IT Environments are Hybrid

Internetof

Things(IoT)

z / OSPL / I

COBOL

CICS

IMS

PublicCloud Private

Cloud

CORBA

IaaS

PaaS

“The world is hybrid, but it’s also an accidental hodgepodge of tools rather than a group of carefully selected, integrated, modernized solutions…

… sacrificing compliance and governance in the name of innovation.” – Forrester

IT Operations Management Products

H Y B R I D C L O U D M A N A G E M E N T

S E R V I C E M A N A G E M E N T A U T O M A T I O N

D A T AP R O T E C T I O N

O P E R A T I O N S B R I D G E

D A T A C E N T E R A U T O M A T I O N

I T O M P L AT F O R M

N E T W O R K O P E R A T I O N S

M A N A G E M E N T

Operations Bridge

8

Automated AIOps for the Digital Enterprise

Automate hybrid IT discovery & monitoring - See health and impact of IT resources across

private & public cloud

Consolidate data and reduce noise- Across all data types from 200+ domains,

feed signals to AIOps

Automate AIOps & robotize remediation - Build a virtual workforce with automated

remedial actions and processes

Analyze application health - Automate anomaly detection and adjust

to meet business SLAs

Customize dashboards & reporting - Provide actionable insight in real-time for

faster decisions

Event and performance management | Automated service modeling

Business Value Dashboard

ITOM Platform shares containerized services

Physical Virtual Cloud Container

IT applications

Business services

InfrastructureBusiness Transactions

Consolidate Reduce

AIOps & Remediation

Dashboarding& Reporting

Hybrid IT Monitoring

Analyze App Health

AIOps powered by Big Data Analytics

9

Digital Experience Monitoring relevance in CloudIt is all about the application in the end

64%Problem Resolution

takes longer & is more difficult

Banco Sabadell started moving applications to public and private cloud. They lost visibility because their applications were split across clouds and they couldn’t correlate the data they needed to make decisions

>88%

of people are using multi cloud

connected to on prem

Replace reactive, introspective, fragmented IT operations processes and tools with an integrated, automated more-effective management framework

10

Health indicators and watch

lists group KPIs to focus attention on

business impact

Reduce event noise with deduplication, event collection and analytics

Dynamic updatesexploit topology data from integrated tools, status show business prioritization

HTML 5 customizable for role and/or domain specific dashboards

Consolidate Your Data and Reduce Noise

11

Hybrid Cloud including AWS & Azure PaaS servicesAutomated Discovery, Monitoring & Analytics across Multi cloud

Are my Cloud costs under control?

What’s the most critical right now?

Is my Cloud Service working?

Where are my cloud services being distributed?

Which Cloud services arewe consuming?

S3

EC2SNS

S3

EC2SNS

S3

EC2

SNSS3

EC2SNS

Ken Smith on TWITTER 04:21 PM ; Need to dial service number. Waiting in the queue more than 30 minutes #y #PointofPresence #service

What do my consumers think?

Analyze Application HealthGet upfront insight into UX deterioration, before your users start complaining

Choose locations where your users reside

Record & Deploy common user transactions

Access Home PageLogin-> Search Flight Availability -> LogoutLogin-> Book Flight -> LogoutLogin -> Online Checkin -> Logout

Measure SLAs, Generate Events/Alerts

Defines 15 domains, Micro Focus satisfies all 15

Vetted 30 vendors we are @ #1

AIOps = Artificial Intelligence for IT Operations

Replaces ITOA, which replaces BSM

Vetted 20 vendors

Micro Focus is 1 of only 3 industry-wide vendors to satisfy all 11 capabilities

13

AI Ops – rated by Analysts

Go get it

Micro Focus is the ONLY vendor to satisfy all 26 Gartner + Forrester capabilities

Automate AIOps

14

Big Data driven automated analyticsMachine learning driven

Automated Log and Event AnalyticsInteractive Time Machine replays scenarios to find root cause

Predictive analysis and self-learning

algorithms

Zero-configuration

Anomaly Detection

Reveal correlation between metrics with automatic pairing

Understand your data quickly with analytic visualizations

50+ Patents

Robotize Remediation

15

From workflows, native tools to simple scripts

Native tool interaction such as Amazon, Docker and Nutanix

8000+ automated workflows with Operations Orchestration accessible

out of the box

Recent Changes

16

OpsBridge Cloud Monitoring – PaaS service coverage

Automated Hybrid IT discovery, monitoring and analytics

AWS Management Pack extensions

OOTB Cloud PaaS monitoring

DB: RDS, Redshift, Dynamo DB

AWS Simple Queue Services (SQS)

AWS Key Management Service

AWS Beanstalk Service

Customer extensible content

Azure Management Pack extensions

DB: SQL, Data Lake Store, Data Factory

Load Balancer

Storage Account service

17

AutoScale RDS

Load Balancer SQL

SQL DL

Beanstalk

Data Factory

Storage Account

18

Sensor1 for real time streaming from inside the CloudInstall in seconds with minimal costs to run via 10% of the Agent footprint

Real time data from within the cloud

Stream logs to search & detect anomalies

Understand cross Infrastructure Application Health

Auto Discovery of Applications running in the Cloud

1) LW version of Operations Agent

Pull configuration to allow uni directional agent to mgmt. Server communication

Automated AIOpsExpand Rich Event Handling with NEW AI-Event-Analytics

19

Event Analytics automatically groups messages

Customers achieve between 30 – 99 % event reduction today

New Event Analytics

20 - 30 % OOTB via standard built in suppression dedup

Integrated Event Analytics

Prioritize based on your biz Service

Machine learning supports problem investigation

Automatically trigger corrective action

Extra 30 to 60%reduction via Rules

Collect Once, Store Once, Use ManyImprove TTV & reduce TCO via common services & platform

20

Store Once ITOM COSOUnified big data platform consolidating multiple domains

Discover Collect OnceCommon technology collection framework

Topology • Events • Metrics • Logs

Dashboards Analytics Optimization Reporting

Published APIs, CLI, UI Widgets

Single real time data1

collection & streaming

Single high performing real time analytic data backend utilizing MF Vertica & ITOM CDF

Providing common services across all the data

Utilized across ITOM suites & single place for external tool connectivity

Consumable ITOM Services

Digital Experience Monitoring in OpsBridge

21

Identify applications

showing worst availability

(from BPM or Sitescope)

Identify applications

showing highest

response time

Track performance of key business applications

Reconcile regions with performance issues, cross launch into APM for drill down

22

Real User Experience Dashboard on top of COSOReal User Monitoring: Application specific health dashboard

Out-of-the-Box BVD dashboard depicting RUM data for selected application

Customer Example – Large Bank in France

23

Driving Monitoring as a code with Operations Bridge

One of the largest Banks in France

150.000 employees 14.000 systems Higher Operational costs

due to dev ops Lack of centralized

automated Operations

Customer Background What were the Challenges

• DevOps drove LOB to become tool teams for their monitoring Apps• LOB not staffed to deliver 7*24 support for the applications • Central IT team not staffed to maintain dedicated tools per LOB

What was the solution?Deployment of Operations Bridge Premiumand development of Monitoring as a codeon top existing Rest based APIs

What were the results? Developer’s directly edit their App

Topology and what to monitor in Manifest

Developer’s get PD to investigate performance metrics

Central team covers off hours

Many hours saved for LOB & central Tool team

ManifestWhat & How?

Access to metrics for Troubleshooting

Integrated in std7x24 Operations

Configuration APIs

Banco Sabadell

24

What were the obstacles?• Lack of visibility across public and private cloud

• Difficulty to correlate events and incidents from on-premise and cloud vendor resources

• Inability to show and optimize costs related to cloud services

What were the results?• A detailed real-time view of every cloud resource

• Comprehensive cost oversight and projection

• Faster response time

• Better alignment of IT and the business

• Large, international bank with presence in Spain, UK, Mexico, France

• Deep transformation following many acquisitions

• Internal transformation, from IT inside organization to SABIS

• Primary initiative to migrate several business services to the cloud

Customer Background

What was the solution?• Operations Bridge Ultimate

• Direct collaboration with Operations Bridge R&D

“The main benefit is that we have a detailed view about what is happening in the cloud. OpsBridge is a perfect solution for us.”

-David Herrera Rebollo, Cloud Infrastructure Service Manager Banco Sabadell

Check out the YouTube video here

EnterpriseDevOps1 Hybrid IT

Management 2 PredictiveAnalytics4Security, Risk

& Governance3

OpsBridge Enables Digital Transformation

Customers

Speed Security InsightsAgility

Monitoring as codeRobotic collaboration

Automatically Monitor, Analyze, Remediate

Alerts mapped to business impact

Find and fix issues before impact

Get the latest product info at the Docs Portal

https://docs.microfocus.com/

Contribute to the Idea Exchange

https://docs.microfocus.com/

Other Resources & communities

• Explore the features and the benefits of the Operations Bridge Premium and Ultimate editions

@ www.microfocus.com/opsbridge

@ https://docs.microfocus.com/OpsB/evolution

• Discover how Micro Focus can help you with your evolution planning and implementation

Email contact: om.opsbridge@microfocus.com

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Questions

Thank You.