Human Resources HL Only
description
Transcript of Human Resources HL Only
Effective Employer / Employee
Relations
HUMAN RESOURCES HL ONLY
Learning Objectives
Identify the sources of conflict in the workplace and evaluate alternative approaches to conflict resolution
• http://www.youtube.com/watch?v=5l7Igvz9Oqg
Sources of conflict at workEMPLOYER EMPLOYEE
Write down all the issues you
think employees / employers
may have within the working environment
with each other
Read the article and summarise the author’s 5 key factors in resolving workplace conflict
Strategies to reduce conflict
• Single union agreement – an employer recognises just one union for purposes of collective bargaining
• No-strike agreement – unions agree to sign an agreement with employers not to strike in exchange for greater involvement in decisions that affect the workforce– Two main reasons for doing this
1. Improves image of union as being responsible2. Often have some benefit for the union, greater
involvement
Resolving Conflict
• Conciliation - Use of a mutual third party to listen to both sides and come to a compromise
• Arbitration - Use of a mutual third party to listen to both sides and recommend an appropriate solution
Employee participation and industrial democracy
• Participation at work by employees can take different forms– Industrial democracy– Work councils