Human Resource asignment

8/19/2019 Human Resource asignment

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STRATEGIC HUMAN RESOURCE MANAGEMENT

1.0 INTRODUCTION

Facility management (FM) is an interdisciplinary business function that coordinates space,

infrastructure, people and organization. It is often associated with the administration of office

blocks, arenas, schools, sporting complexes, conention centres, shopping complexes, hospitals,

hotels, manufacturing and shipping. Facilities management currently represents about !" of

global #$% (&ikipedia, '!). Its relationship to the human resources, real estate and information

technology functions of an enterprise has increased.

FM represents a wider range of actiities than *ust business serices and these are referred

to as non+core functions. hey ary from one business sector to another. In a '- #lobal ob

ask /nalysis the International Facility Management /ssociation (IFM/) identified the core

competencies of facility management as communication0 emergency preparedness and business

continuity0 enironmental stewardship and sustainability0 finance and business0 human factors0

leadership and strategy0 operations and maintenance0 pro*ect management0 1uality0 real estate and

property management0 and technology.

herefore, training is the key to the success of maintaining 2ompanies and schools. he

training programs for facility managers, preentie maintenance or facility maintenance and

operations in companies or schools gie them the information they need to protect themseles and

others at work and to efficiently manufacture 1uality feed. he employees must receie formal

training to comply with 3ccupational 4afety and 5ealth /dministration (345/), Food and $rug

/dministration (F$/), and 6nironmental %rotection /gency (6%/) regulations. he training is

also re1uired to attain most third+party certifications. he training program must document and

erify that the employee understands the material and is competent in the sub*ect matter. he

training programs help the employees.

1

https://en.wikipedia.org/wiki/Interdisciplinaryhttps://en.wikipedia.org/wiki/Office_complexhttps://en.wikipedia.org/wiki/Office_complexhttps://en.wikipedia.org/wiki/Arenahttps://en.wikipedia.org/wiki/Convention_centerhttps://en.wikipedia.org/wiki/International_Facility_Management_Associationhttps://en.wikipedia.org/wiki/Business_continuityhttps://en.wikipedia.org/wiki/Business_continuityhttps://en.wikipedia.org/wiki/Environmental_stewardshiphttps://en.wikipedia.org/wiki/Human_factorhttps://en.wikipedia.org/wiki/Project_managementhttps://en.wikipedia.org/wiki/Real_estatehttps://en.wikipedia.org/wiki/Property_managementhttps://en.wikipedia.org/wiki/Office_complexhttps://en.wikipedia.org/wiki/Office_complexhttps://en.wikipedia.org/wiki/Arenahttps://en.wikipedia.org/wiki/Convention_centerhttps://en.wikipedia.org/wiki/International_Facility_Management_Associationhttps://en.wikipedia.org/wiki/Business_continuityhttps://en.wikipedia.org/wiki/Business_continuityhttps://en.wikipedia.org/wiki/Environmental_stewardshiphttps://en.wikipedia.org/wiki/Human_factorhttps://en.wikipedia.org/wiki/Project_managementhttps://en.wikipedia.org/wiki/Real_estatehttps://en.wikipedia.org/wiki/Property_managementhttps://en.wikipedia.org/wiki/Interdisciplinary


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insurance claims. he confidence of customers and inestors in the business may also be

affected by aderse publicity from safety lapses.

) F!"e safety

he threat from fire carries one of the highest risks to loss of life, and the potential to

damage or shut down a business. he facilities management department will hae in place

maintenance, inspection and testing for all of the fire safety e1uipment and systems,

keeping records and certificates of compliance.

C) #e$%"!ty

%rotection of employees and the business often comes under the control of the facilities

management department, in particular the maintenance of security hardware. Manned

guarding may be under the control of a separate department.

D) Ma!ntenan$e& test!n' and !ns(e$t!ns

Maintenance, testing and inspection schedules are re1uired to ensure that the facility is

operating safely and efficiently, to maximize the life of e1uipment and reduce the risk of

failure. 4tatutory obligations must also be met. he work is planned, often using a

computer+aided facility management system.

E) Clean!n'

2leaning operations are often undertaken out of business hours, but proision may be

made during times of occupations for the cleaning of toilets, replenishing consumables

3

https://en.wikipedia.org/wiki/Computer-aided_facility_managementhttps://en.wikipedia.org/wiki/Computer-aided_facility_management


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(such as toilet rolls, soap) plus litter picking and reactie response. 2leaning is scheduled

as a series of periodic (daily, weekly, monthly) tasks. he training and certification of

cleaning operaties is increasingly a factor in the award of contracts to cleaning serices

proiders.

F) O(e"at!nal

he facilities management department has responsibilities for the day+to+day running of

the building0 these tasks may be outsourced or carried out by directly employed staff. his

is a policy issue, but due to the immediacy of the response re1uired in many of the

actiities inoled the facilities manager will often re1uire daily reports or an escalation

procedure. 4ome issues re1uire more than *ust periodic maintenance, for example those

that can stop or hamper the productiity of the business or that hae safety implications.

Many of these are managed by the facilities management :help desk: that staff are able to

be contacted either by telephone or email.

*.0 +UR+O#E OF COM+ETENCY TRAININ, +RO,RAM

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raining is defined as one or a series of formal, planned actiities which are instructional

in nature and are deeloped for the purpose of coneying course content leading to the ac1uisition

of demonstrable knowledge, skills, and abilities (&4;, '-). he oerall training program will

discoer fie distinct functions9 3perations, Maintenance, 6ngineering, raining, and

/dministration (3M6/) in industry.

Generally, developing an ee!"ive e#ployee "raining progra# i$ vi"al "o

"%e long&"er# $'!!e$$ o( any ind'$"ry) Training progra#$ provide #'l"iple

*ene+"$ (or e#ployee$ and "%e !o#pany, *'" only i( "%ey are !are('lly

planned and properly i#ple#en"ed) Training i$ a #ean$ "o a $pe!i+! end, $o

eeping goal$ in #ind d'ring "%e develop#en" and i#ple#en"a"ion $"age$ o(

"raining progra# -ill a$$i$" in !rea"ing a !learly de+ned and ee!"ive

progra#) T%e o*.e!"ive$ o( "%i$ "raining progra#$ are,

a/ To %elp (a!ili"y #anager$ or (a!ili"y #ain"enan!e "o reali$e "%eir po"en"ial &

T%e "raining !o'r$e$ are de$igned "o %elp (a!ili"ie$ #anager$ develop

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pro(e$$ionally and $'ppor" "%e# a$ "%ey en!o'n"er ne- !%allenge$

"%ro'g%o'" "%eir !areer)

b) To in!rea$e pro(e$$ional develop#en" & T%i$ "raining progra# !o'r$e$

en%an!e "%e pro(e$$ional develop#en" o( "%e (a!ili"y #anager$,

#ain"enan!e and opera"ion or preven"ive #ain"enan!e in any +eld$ or

-oring)

!/ To provide ade'a"e $ill$ (or e#ployee$ -%o #ee" "%e 'ali+!a"ion$ (or

(a!ili"y #anager & A("er !o#ple"ing "%e "raining progra#, "%e (a!ili"y

#anager$ or preven"ive #ain"enan!e -ill learn and a*le pra!"i!e all "%e

$ill$ and no-ledge re'ired (or a (a!ili"y #anage#en" +eld)

4.0 THE ENEITS O RE5ENTI5E MAINTENANCE IN IN6USTRIA7 AREA

a$i!ally, preven"ive #ain"enan!e -ill provide$ (or e8"ended li(e o( "%e

*'ilding and gro'nd$) T%ey are al$o providing a %eal"%y learning and -oring

environ#en") In!rea$e$ "%e prod'!"ivi"y o( depar"#en"$, ad#ini$"ra"or$,

-orer$ and #ain"enan!e per$onnel al$o "ae in"o !o'n") 'r"%er#ore, in

!%arge o( ae$"%e"i! 'ali"ie$ o( "%e *'ilding and gro'nd$ are i#proved and

#ain"ained) e$ide$ "%a", "%ey "i#ely iden"i+!a"ion o( *'ilding degrada"ion

"%a" #ay o"%er-i$e *e 'nno"i!ed) Moreover, preven"ive #ain"enan!e

#ain"ain$ !o#plian!e -i"% !'rren" !ode$ and $"andard$) Mean-%ile, "%ey

a!%ieve red'!"ion$ in energy !on$'#p"ion) So, #ain"enan!e preven"ive $aid

"o *e *a!*one in any ind'$"rial and $ervi!e area$)

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5.0 MAINTENANCE :OR; OR6ERS OR STAN6AR6 OERATING ROCE6URES

Ma!ntenan$e -"

"de" "e/%est f"

< 2an be re1uested by

any staff member in the

school

< 8e1uests are

submitted using the

electronic =work order

re1uest> form in the

2MM4 or handwriting

traditional paper work

order re1uest forms.

A(("al +"$ess

< 8e1uests are

deliered ?e+mailed

to a designated

approer

< /pproers9

Instructional

@eaders,

Maintenance

4uperisors,

De$!s!n

A(("e"s !ll3

< /ccept or re*ect

the re1uest

< 4et the %riority of

8e1uest

< Fill in remaining

fields +

(/dministratie

$ata)

Data Ent"y

/pproed

8e1uests will be

entered into the

2MM4 &ork

3rder 4ystem


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ii/ :or Order ro!e$$= A!"ion ? Co#ple"ion

iii/ 5ario'$ "ype$ o( :or Order Re'e$"$

• Co#p'"er


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Organia"ion$ "%a" re'ire a %ig%er level o( M in(or#a"ion *eyond "%e

"ypi!al vendor e'ip#en" do!'#en"$ $%o'ld en$'re $'B!ien" ('nd$ are $e"

a$ide and appropria"e $!ope!on"en"(or#a" re'ire#en"$ are iden"i+ed

d'ring "%e planning $"age) I" i$ i#por"an" "o analy$e and eval'a"e a (a!ili"y

(ro# "%e $y$"e# level, "%en develop pro!ed're$ "o a""ain "%e #o$" eB!ien"

$y$"e#$ in"egra"ion) Sy$"e#&level #an'al$ in!l'de a$&*'il" in(or#a"ion, *a$ed

on "%e #ain"enan!e progra# p%ilo$op%y)

M pro!ed're$ a" "%e $y$"e# level do no" repla!e #an'(a!"'rer$D

do!'#en"a"ion (or $pe!i+! pie!e$ o( e'ip#en", *'" ra"%er $'pple#en" "%o$e

p'*li!a"ion$ and g'ide in "%eir '$e) Hi$"ori! *'ilding$ opera"ion$ and

#ain"enan!e i$ al$o a 'ni'e and !o#ple8 i$$'e= *alan!ing eeping old

e'ip#en" r'nning -%ile !on"e#pla"ing "%e i#pa!" o( in$"alling ne- #ore

eB!ien" e'ip#en") 'r"%er, !leaning o( deli!a"e $'r(a!e$ and ar"-or re'ire

"%e '$e o( prod'!"$ "%a" are le$$ liely "o da#age "%e$e $'r(a!e$, -%ile

providing a %eal"%y environ#en" (or "%e *'ildingD$ o!!'pan"$) Main"aining

$"ri!" "e#pera"'re and %'#idi"y !on"rol "o pro"e!" ar"-or and an"i'i"ie$ i$

an addi"ional !%allenge (or "%e M $"a)

$emolishing older or historic buildings and replacing them with new structures that may

not be as durable, sustainable or secure is a problem found in many communities in both the

goernment and priate sector. 2urrently there is no single tool aailable to sole the eardown

problem but rather a combination of strategies works best. o oercome the entire problem aboe,

effectie training program hae to conduct for all the facility maintenance and technicians in order

to increase the productiity and safety of the company.


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7.0 COMETENCF ASE6 TRAINING ROGRAM RAME:OR;

8.0 AC;GROUN6 O THE TRAINING ROGRAMS

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T%e "raining progra#$ are open (or all "%e (a!ili"y #ain"enan!e -%o

-oring in MediCera# Sdn %d, Nilai in !era#i! #an'(a!"'ring ind'$"ry)

MediCera# Co#pany i$ a manufacturer for dipping formers made of

technical ceramic for the production of gloves used for medical

procedures, industrial and domestic applications.

@)1 ARTICIANTS

T%ere are 3 (a!ili"y #ain"enan!e -%o -oring 'nder $'pervi$ion o( (a!ili"y

#anage#en" depar"#en" in "%e !o#pany) or "%e +r$" "raining $e$$ion, "%ere

are only 10 par"i!ipan"$ -ill a""end "o "%e "raining $e$$ion)

@)27IMITATION

T%e "raining progra# doe$ no" involve all "%e (a!ili"y #ain"enan!e$ in

"%e !o#pany a" one "i#e *e!a'$e "%e "raining !ond'!"ed d'ring -oring

day$) T%ere(ore, only 10 par"i!ipan"$ -ill !%o$e *y "%e (a!ili"y depar"#en" "o

go (or a "raining progra#)

@)3 COURSE CONTENTS

T%e "raining progra# #'$" do!'#en" and veri(y "%a" "%e e#ployee

'nder$"and$ "%e #a"erial and i$ !o#pe"en" in "%e $'*.e!" #a""er) In addi"ion

"o *eing re'ired *y govern#en" agen!ie$, "raining progra#$ are a good

*'$ine$$ pra!"i!e) T%e +r$" $"ep in developing a "raining progra# i$ "o iden"i(y

all o( "%e !o#pe"en!y "opi!$ re'ired *y "%e !o#pany) Topi!$ generally (all

in"o "%e (ollo-ing *road !a"egorie$=

• 6mployee 5andbook

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• %osition 8e1uirements

• 4afety raining

•

Cuality /ssurance

• 8egulatory 2ompliance

• 6mployee $eelopment and 2ertifications

• %reentie Maintenance and 5ousekeeping

• 4tandard 3peration %rocedures

T%e $e!ond $"ep i$ "o eval'a"e "%e #ain"enan!e '$ing !%e!$ li$") And

a" "%e end, "rainee$ -ill *e given a "a$ *a$ed "o !o#pe"en!y "e$" "%eir

!o#pe"en!y level)

4.*.1 F!"st Day 5 *"d A("!l 2016)

A -ell&de$igned "raining progra# $ignal$ "%e !o#pany$ !o##i"#en" "o

$a(e"y and e#ployee develop#en") T%e e#ployee$ +r$" day on "%e .o* i$ "%e

*e$" "i#e "o e$"a*li$% $a(e"y e8pe!"a"ion$)

a) E#ployee %and*oo

ir$"&day, e#ployee "raining "opi!$ $%o'ld in!l'de an overvie- o( "%e

!o#pany$ e#ployee %and*oo, e#ergen!y pro!ed're$, and %aard

!o##'ni!a"ion $"andard$, #a"erial $a(e"y da"a $%ee"


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Manager$ $%o'ld revie- -i"% ea!% e#ployee "%e -or $!%ed'le, payroll

poli!y, .o* re'ire#en"$, and "a$$ $pe!i+! "o "%e po$i"ion) T%e e#ployee

$%o'ld re!eive a !opy o( "%e .o* de$!rip"ion and 'nder$"and "%e per(or#an!e

e8pe!"a"ion$ and $"andard$ rela"ed "o "%e po$i"ion, a$ -ell a$ -%en and %o-

%i$ or %er per(or#an!e -ill *e eval'a"ed)

$) C(%te" #ystes

he *ob description should outline the computer skills essential for each position. Feed

mills use computer systems to control the manufacturing process, monitor ingredient receipts,

schedule product deliery, create feed tags, and communicate with e+mail. 6mployees should

understand the importance of computer security and the feed mill>s log+in and log+out rules at the

end of each shift or during breaks. 4uperisors and operators should be aware of what information

is classified as DconfidentialE such as formulas, audits, reports, and personnel files and the

procedures for securing and destroying confidential material.

d) #afety

345/ re1uires grain handling and manufacturing facilities to proide safety training to

each new employee as well as annual training for all employees. raining areas coered by the

standard ('- 2F8 -. '' /ppendix / D#rain 5andling FacilitiesE) include9

• 6mergency /ction %lans

• 5ot &ork %ermit

• Gin 6ntry

• 5ousekeeping

• %reentie Maintenance

• 6mergency 6scape

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345/ states, Dhe training program should include those topics applicable to the

particular facility, as well as topics such as9 5ot work procedures0 lock+out?tag+out (arc flash tools,

43%s, barriers, and clothing) procedures0 bin entry procedures0 bin cleaning procedures0 grain

dust explosions0 fire preention0 procedures for handling Dhot grainE0 housekeeping procedures,

including methods and fre1uency of dust remoal0 pesticide and fumigant usage0 proper use and

maintenance of personal protectie e1uipment0 and, preentie maintenance.

he types of work clothing should also be considered in the program at least to caution

against using polyester clothing that easily melts and increases the seerity of burns, as compared

to wool or fire retardant cotton.E Hew employees must not operate rolling stock (forklifts, skid

steer loaders, rail car moers) until they hae receied the proper training and been issued a

license to operate the e1uipment. 6mployees should be aware that blood and other body fluids

could contain pathogens and receie instructions on how to properly clean up and dispose of

blood or body fluids.

4.*.2 #e$nd Day 57"d A("!l 2016)

a) 8%al!ty Ass%"an$e

T%e !o#pany 'ali"y a$$'ran!e #an'al $%o'ld *e "%e (o'nda"ion (or

"raining ne- e#ployee$) E#ployee$ $%o'ld *e a-are o( all "%e $"ep$ and

pro!e$$e$ re'ired "o #an'(a!"'re a $a(e, %ig%&'ali"y (eed) T%e 6A al$o

re'ire$ a "raining progra# (or e#ployee$ involved in "%e #an'(a!"'re o(

#edi!a"ed (eed$) T%e !'rren" Good Man'(a!"'ring ra!"i!e reg'la"ion$

in "%e #an'(a!"'re o( #edi!a"ed (eed $%all %ave an 'nder$"anding o( "%e

#an'(a!"'ring and !on"rol opera"ion$ and "%e #an'(a!"'rer $%all provide an

on&going progra# o( eval'a"ion and $'pervi$ion)J E#ployee$ $%o'ld al$o *e

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a-are o( "%e reg'la"ion$ a$$o!ia"ed -i"% ovine Spongi(or# En!ep%alopa"%y


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reven"ive #ain"enan!e and %o'$eeeping are "%e re$pon$i*ili"ie$ o(

every e#ployee in "%e (eed #ill) Main"enan!e "a$$ in!l'de grea$ing *earing$

and roll$, !leaning #agne"$, and repor"ing e'ip#en" pro*le#$) E#ployee$

$%o'ld *e a-are o( "%e priori"y %o'$eeeping area$ in "%e (eed #ill a$ -ell a$

"%e %o'$eeeping a$$ign#en"$ (or ea!% .o* "a$ or po$i"ion) eed #ill

%o'$eeeping $"andard$ $%o'ld *e e$"a*li$%ed early in "%e "raining pro!e$$

and ea!% e#ployee provided -i"% (eed*a! *a$ed on "%eir per(or#an!e in

!o#pari$on "o "%e $"andard)

*/ S"andard Opera"ing ro!ed're$

6ach standard operating procedure (43%) should specify how to complete a routine task.

6mployees must understand that not following an 43% could result in a product recall or a non+

conforming product if the 43% is referenced in an International 3rganization of 4tandards (I43

- or B) or certification program. Identifying training resources is an important part of the

training process. raining materials should be selected based on the training method used at the

facility. @arge companies that hire employees each week may utilize safety classes, whereas small

companies or indiidual feed mills that hire an occasional employee will need an indiidual

training program.

Indiidual safety programs typically inole reading safety material, watching ideos and

computer presentations, reiewing material with managers, and completing tests. raining

material is aailable in a ariety of formats such as $$, 54 tapes, computer software, and

training booklets. It is important to select material that can be used for new employee training as

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well as in regular safety meetings. %roide employees with a ariety of training materials and

formats to accommodate different learning styles and languages. raining must be documented

and competencies demonstrated through tests.

raining material is aailable on general topics such as hazard communication, %%6, and

slips, trips, and falls from a number of safety training companies. Feed industry trade

organizations such as the /merican Feed Industry /ssociation (/FI/), Hational #rain and Feed

/ssociation (H#F/), and #rain 6leator and %rocessing 4ociety (#6/%4) hae deeloped safety

training material specific to feed and grain facilities. raining material is aailable on topics such

as preenting grain dust explosions, bin and silo entry, and cutting and welding programs.

Manager$ and $'pervi$or$ $%o'ld develop a pro!ed're (or eval'a"ing an

e#ployee$ per(or#an!e) Eval'a"e ne- e#ployee$ a("er "%ey %ave -ored 3

day$ in a pro!e$$ area "o de"er#ine -%a" de+!ien!ie$ e8i$" in "%eir "raining,

and "%en develop an a!"ion plan "o !orre!" "%e de+!ien!ie$) E#ployee$ $%o'ld

%ave an individ'al i#prove#en" plan, -%i!% i$ eval'a"ed every $i8 #on"%$ "o

iden"i(y po"en"ial develop#en" need$) or#al e#ployee per(or#an!e revie-$

and goal&$e""ing e8er!i$e$ $%o'ld o!!'r ann'ally)

@)4 6ATE, TIME, 7OCATION O TRAINING ROGRAM

he training program is organized by Mr.elaitham (Facility Manager) in Medi2eram

2ompany. /nd, the in+house training program will be started on Ard /pril till !rd /pril 'J

(Monday to &ednesday) from K.Aam to J. pm in the following location9

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2onference room in Medi2eram 4dn Ghd

% J'B, Lawasan %erindustrian Hilai,

K Hilai, Hegeri 4embilan $arul Lhusus.

In addition, breakfast, lunch and tea break will be proided on following time9

@)0 TRAINERS ROI7E

Ir) A*d'l Ra%i# La$#in i$ and approved Train&T%e&Trainer) He -a$ a

"rainer (or HR6C


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Opera"ion o( Ma!%ine, Sa(e Ma!%ine G'arding, Ha!o# ? C%e#i!al Sa(e"y,

E#ergen!y Re$pon$e "o C%e#i!al Spill, Con+ned Spa!e, Sa(e"y ? Heal"%

Manage#en", and #any o"%er$) Ir) Ra%i# i$ al$o an approved 6OSH CISHO$

!o'r$e "rainer)

In the past, he has worked as a %roduction?&arehouse 6xecutie, 4uperintendent and

Industrial 6ngineer with international companies manufacturing rubber products, food, drinks and

/G4 pipes. Gesides that, Ir. 8ahim has also more than J years of hands+on experience in

6nironmental, 4afety and 5ealth where he was the 645 Manager in a large multinational

manufacturing company in %erak, Malaysia.

Ir. /bdul 8ahim holds a Gachelor in 4afety 6ngineering echnology, ;40 is a 2ertified

%rogram @eader from Lepner regoe Incorporated, ;4 and a 8egistered 4afety 3fficer from

$345, Malaysia. 5e is also a Member of the Hational 4afety 2ouncil, ;4 and an actie

6nironmental, 4afety and 5ealth committee member with the FMM %erak Granch and has

written a number of 4afety and 5ealth Manuals for 4MI industries.

;.6 +RO,RAM


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9.0 E

5

A

7

U

A

TI

O

N

2

N

!

"#$"N%"% &'N((* (+('

1 #TATIONERY

• %encils

• %ens

• Files

• Hame tags

• 8ulers

• &riting pads

• Module (photocopy)

• 5andbook

! %24 8M .K

! %24 8M .

! %24 8M '.

! %24 8M '.

! %24 8M .K

! %24 8M '.

! 46 8M '.

! G33L4 8M !.

8M '.

8M !.

8M A.

8M A.

8M '.

8M A.

8M K.

8M ''!.

2 ) FOOD > E?ERA,E

5FOR THREE DAY#)

• Greakfast

• @unch

• ea break

! persons 8M K.

! persons 8M A.

! persons 8M K.

8M '.

8MB!.

8M '.

3 TRAINER


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All "%e "rainee$ -ill *e given a !%e!li$" "o in order "o ge" no- "%eir .o*

de$!rip"ion and re$pon$i*ili"ie$ a$ (a!ili"ie$ #ain"enan!e in "%e !o#pany


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Human Resource asignment

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