Management Theories-Human relations and Behavioral science

Presented byAbdelrahman Alkilani

Objectives

By the end of this presentation, you’ll be able to: Define the human relations theory Know the origin of human relations theory Define the behavioral science Differentiate between the Human relations

theory and the Behavioral science.

Human Relations

Began in 1940s Attention focused on the effect individuals have

on the success or failure of an organization The chief concerns are individuals, group

process, interpersonal relations, leadership, and communication.

Mayo, Lewin, and Moreno were the leaders for the human relations era.

Human Relations

The Hawthorne Studies by Elton Mayo and others (1924-1932). Studied the effect of physical conditions on

productivity. But they couldn’t find any relation in between.

They found that other people’s behavior improves when you give them some kind of extra attention.

Human Relations

Conclusion of the Hawthorne Studies Other people’s behavior improves when you give

them some kind of extra attention. The employee should be viewed as a whole

person not only as producing unit. The informal groupings of workers must not be

neglected. As they provide employees with the support needed to increase output.

Behavioral Science

1950s Much scientific, classic, and human relations

management theory had been accepted without scientific validation.

Behavioral science emphasizes the use the scientific procedures to study the psychological, sociological, and anthropological aspects of human behavior in organization.

Behavioral Science

Stress the importance of maintaining a positive attitude toward people, training mangers, fitting supervisory actions to the situations, meeting employees’ needs, and promoting employees’ sense of achievement.

Advocate situational approach

Behavioral Science

Example:

If an employee took too long to complete daily reports, the behavioral management approach to this problem would be to :

1. Remove any distractions that interfere with the report writing.

2. set reasonable goals for gradually reducing the time it takes to write a report.

3. Reinforce improvement by giving rewards

Summary

Human relations and behavioral science theories deal with the human factor.

Human relations concern on how people relate and interact within a group.

Behavioral Science Management is a further refinement of human relations approach.

 It focuses on the individual behavior of employees.

References

Ruth M. Tappen, (Fourth edition). Nursing Leadership and Management concepts and Practice.

Ann mariner Tommy. (Eighth edition). Nursing Management and leadership.

Thanks