The HubSpot Way

What Makes Us Tick

Dharmesh Shah

Founder and CTO, HubSpot

@dharmesh / dshah@hubspot.com

@Dharmesh

(Other half of “The Flounders”)

Be realistic

3

Solve problems

4

In God we trust. All

others, bring data.others, bring data.

- Dr. Edwards Deming

Data drives decisions

6

Minimal Hierarchy

7

(Flat not Fat)

Be Transparent

8

Seek Super-heros

9

Change Creates

10

Outbound Marketing

Experiment Constantly

Think Scale

12

But what about customers?

Customer-collaborative

vs.

Customer-centric

Last piece of advice

for being a HubSpotter…for being a HubSpotter…

Have Fun!

17

Brain full?

Questions?

Pong match?

thanks