HUBER Global Service · USA, California 2013 Founded in New York in 1961, Frost & Sullivan are...

WASTE WATER Solutions

HUBERGlobal Service

A complete range of services for optimum product operation worldwide

➤➤➤ HUBER Lifecycle ServiceSuperior technology systems require optimal operation ifyou want to make use of all economic advantages in thelong run and to the full extent.HUBER Service provides support in product operation witha comprehensive package of services to ensure thecustomer gets back the expected return on investment.

Maximum performance and plant availability atminimum operating costs.


Installationand Com -

missioning


TrainingWASTE WATER Solutions

Spare Parts WASTE WATER Solutions

PlantRefurbishing


Repair WASTE WATER Solutions

Consultancy WASTE WATER Solutions

Maintenance WASTE WATER Solutions

Productsof othermanu -

facturers


PlantOptimisation


ConditionMonitoring

HOC System


Support inProduct

Operation



HUBER Installation and Commissioning Service Rely on our qualified service staff for installation andcommissioning! Their expertise and extensive know-howensures the best start for your new HUBER machine.

HUBER Spare Parts Service Our service team in Germany is available with advice andsupport in the selection of the best original spares or wearparts for your machine. A large stock holding guaranteeshigh availability of essential spare parts for your HUBERproducts.

HUBER Repair Service Prompt and expert repairs minimise expensive downtime. The highly flexibly HUBER service team with theirprofessional competence provides everything required toallow for perfect equipment operation, whether on site orin the HUBER factory.

HUBER Maintenance Service Preventive maintenance is without doubt more econo -mical than reactive maintenance! We offer a wide rangeof customised service packages, for all markets andindustries to ensure maximum performance is achieved in terms of operating reliability and costs.

HUBER Product Optimisation Service Optimally customised machines guarantee a constantlyhigh performance at low operating costs. The operatingconditions of plants frequently change significantly in thecourse of time without being noticed. The analysis ofoperating hours, cycle times, consumption of energy andconsumables, degree of wear, etc., often leads to theresult that a significantly improved plant efficiency can be achieved through equipment optimisation. We provideand guarantee this service with our HUBER productoptimisation service.

HUBER Operation Control Service HOC Via a temporary online connection the system sends allrelevant operating data of each machine to the globallyaccessible HOC portal where they are stored in our owncomputer centre. Intelligent routines are used to evaluatethe data. If the system detects any deviation from thetolerances set as standard our service engineers arenotified. The tolerances are individually adjustable. If the service engineers identify any deviation, theyimmediately notify the customer and suggest measuresto take.

HUBER Servicefor products from other manufacturers One contact person for all requests: HUBER Service. Weoffer an extensive and professional service for productsfrom other manufacturers, comprising spares, repair andequipment optimisation. A clear logistic and economicalbenefit four our customers!

International HUBER Consultancy Service Our service consultants visit you on site to providemaximum support, including valuable information aboutoptimal service measures and reliable operation atreduced operating costs.


HUBER Plant Refurbishing Service It may often be more cost effective to refurbish anexisting plant than build a new one. Our servicespecialists provide detailed technical analysis on siteincluding an economy evaluation and offer customisedsolutions.The ideal implementation of the selectedsolution on site will be guaranteed by our qualifiedservice technicians.

HUBER Training Service A well-briefed operating staff is a prerequisite foreconomical plant operation. Whether you want toimprove the knowledge of your staff, or train newemployees, we offer tailor-made workshops both on siteand in our local HUBER service centre.

➤➤➤ Business Unit Global Service

The goal of our competent service team: optimum equipment operation – worldwide

➤➤➤ HUBER Service worldwide

HUBER Service Great Britain [email protected]

HUBER [email protected]

HUBER Service [email protected]




HUBER ServiceLatin America [email protected]



WASTE WATER Solutions WASTE WATER Solutions


HUBER ServiceSouth [email protected]

HUBER ServiceUnited Arab Emirates [email protected]





HUBER ServiceCzech Republic [email protected]




➤➤➤ HUBER Factory Repair Service

General overhaul and refurbishing – for another product life cycle.

Capacities for professional future service On a hall area of more than 2,000 m2 capacities andtechnical equipment are available to ensure quick andeconomical repairs and complete overhauls of machinesand plants of any size and number. If requested, we take over the complete organisation ofany peripheral work as well. ➤ On-site disassembly of defective plants ➤ Provision of a rental machine

(as far as available at that time) ➤ Transport of the defective plant into the

HUBER factory ➤ Professional, complete overhaul of the plant

with guarantee ➤ Transport of the plant back onto site ➤ Installation and new start-up including performance

testing

Full service for complete customer security!

Repair and general overhauls of products fromother manufacturers:Our extensive and professional service and support is, of course, available also for products from othermanufacturers. We maintain and repair also theseproducts quickly, professionally and economically.Whether you have a product from HUBER or any othermanufacturer, contact us and make use of our servicepotentials! We provide professional advice and offersolutions that will give you full satisfaction.

Call or write to: E-mail: [email protected]: (0 84 62) 201 - 459Phone: (0 84 62) 201 - 455

Overhaul of a used screw shaft

Certified service quality – with guarantee!

The factory repair team: repair and maintenance of amachine from another step screen manufacturer

HUBER repair service factory


➤➤➤ HUBER Service and Maintenance Contracts Be on the safe side with a HUBER Service partnershipSign a HUBER service and maintenance contract formaximum operating reliability at constantly high productperformance and therefore reduced operating costs!The contract provides regular inspection andmaintenance through our service staff. The results of anyservice inspection and maintenance are directly recordedin a carefully documented check list. Our HS type servicecontracts (details see below) include, of course, ourfunction and operation guarantee for equipment under

regular service, i.e. operating reliability and productavailability until the next servicing date. Any HUBERservice contract can be combined with our HOC system.The installation of a HOC system enables our servicespecialists to check all parameters relevant for optimalplant operation and immediately notify the customer incase of any deviation.Our HUBER Service Centre team will be pleased to helpwith advice and support in selecting the type of servicecontract that is ideal for your requirements. Contact us!

Documented product safety for the customerHUBER service and maintenance contracts for increased safety and economic efficiency

➤ Maintenance ➤ Function and

operationguarantee forequipment underregular service

➤ Optional HUBEROperation Control(HOC)

➤ Maintenance ➤ Guarantee for

equipment underregular service

➤ Hotline service ➤ 48-hour trouble

shooting service ➤ Optional HUBER

Operation Control(HOC)

HUBERService Modules

HS 1 HS 2 HS 3

➤ Maintenance➤ Guarantee for

equipment underregular service

➤ Hotline service ➤ 48-hour trouble

shooting service ➤ Plant optimisation

package➤ Optional HUBER

Operation Control(HOC)

➤ Condition monitoring toensure optimised plantoperation

➤ Maintenancemanagement

➤ Alert management➤ Visualisation

HOC

➤➤➤ Full service expertise for products of other manufacturers

➤ Spare and wear parts including expert installation ➤ Our service includes all KLEIN Umwelttechnik sludge

treatment plants. Our service team 2 is at any timeavailable for help and advice.

➤ Repairs carried out by our experienced service staff onsite or in the HUBER Service factory repair shop

➤ Professional, preventive inspection and maintenance➤ Process optimisation for minimisation of operating

costs

Spare parts service for products from other manufacturers ✔Repair Service ✔Maintenance Service ✔Plant optimisation service ✔

= Competent service solutions from one source ✔

We offer all our services required for optimal and reliableplant operation also for virtually any products from other manufacturers. Such service competence from one

source provides not only a logistic benefit but also a cleareconomic advantage.


HUBER Service actively contributes to optimisedoperation of your products. Our highly qualified servicestaff monitors and controls whole plant areas on site andmakes in this way a substantial contribution to the overallgoal of complete wastewater treatment plants.The scope of services provided as active support isindividually adjusted to each plant and tailored to thespecific requirements and requests of our customers.HUBER Service guarantees the reliable performance ofthe contracted active operation support through

operative work on site or, depending on the selectedscope of services, additional parallel monitoring of themachines by our HOC system, in any case continuouslyproviding maximum expertise for customers and theirplants, even directly on site.

➤➤➤ Active support for customers in operating their plants

HUBER Service for control and monitoring of the customer’s wastewater treatment plant – support and training of operatingstaff on site


HUBER SEIndustriepark Erasbach A1 · D-92334 BerchingPhone: +49 -84 62 -201 -0 · Fax: +49 -84 62 -201 [email protected] · Internet: www.huber.de

Subject to technical modification0,05 / 7 – 5.2016 – 11.2008

Service

➤➤➤ HUBER Service quality worldwideFrost & Sullivan North American Customer Service Leadership Award for HUBER USA service team

USA, California 2013

Founded in New York in 1961, Frost & Sullivan are today arenowned market research consultancy. More than 1,800employees in more than 40 countries around the worldwork for Frost & Sullivan to analyse branches, markets andtheir development, and the industrial enterprises whichare active in these markets – constantly on the search forbest-in-class companies.

In 2013, both municipal authorities and industrial enterpri-ses have selected HUBER Technology Service as an out-standing example for best customer service in the NorthAmerican solid / liquid separation technology market.

HUBER Global Service · USA, California 2013 Founded in New York in 1961, Frost & Sullivan are...

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