HRM Practices in BSB

8/9/2019 HRM Practices in BSB

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Presentation On:

Human Resource ManagementPractices onBangladesh Shilpa Bank

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INTROD !TION

Industries pla" a essential role in the economicde#elopment o$ e#er" countr"% This is &h"Industriali'ation has (een adopted as a #ital instrument o$economic de#elopment in man" de#eloping countries as

&ell as de#eloped countries% Reali'ing this) go#ernment o$Bangladesh has created a de#elopment *nancinginstitutions named Bangladesh Shilpa Bank +BSB, on -./Decem(er) .012 under the presidential order no% .20 o$.012 &ith a #ie& to pro#iding long term intermediate

term loan to the entrepreneurs $or accelerating theprocess o$ industriali'ation o$ the countr" (" pro#iding*nancial assistance e3ualit" support%

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INSTITUTIONAL INFORMATION OF

BANGLADESH SHILPA BANK

Established- October 31, 1972 Head Office- Dhaka Division- 5 Department- 21 onal Office- 3 !ranch Office- 15

"ersonnel#Emplo$ees- 731 Capital Structure & Sources of Fund:%&thori'ed( )k* 2+++ illion"aid-&p( )k* 2+++ illion


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Sources of Fund:)he so&rces of !an.ladesh /hilpa !ank is(i0 overnmentii0 !an.ladesh !ankiii0 ommercial !ank

iv0 ocal#Overseas 4inancial nstit&tionv0 /&ppliers reditsOwnership:

%t least 516 of the a&thori'ed capital of !/! bes&bscribed be$ the overnment the remainin.

96 be s&bscribed b$ !an.ladeshi nationals or b$local or forei.n 4inancial nstit&tions* 1++ per cento8nership of the !ank belon.s to the overnment*

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MANAGEMENT

The over all policy formulation & the ge neraldirection of the B ank’s op eration vest in a Boardof Directors ap pointed by Government. ThisBoard of Directors consists o f 9 membersincluding the Chairman & the ManagingDirector. Non-Government shareholderssubscribing to t he ca pital of the B ank shalleventually elect 4 directors f rom amongst

themselves. The Managing Director is the ChiefExecutive Officer (CEO) of the Bank. The GeneralManagers assist the M anaging Director inconducting overall business of the b ank 6


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4&nctions of !an.ladesh /hilpa !ank BSB extends mainly long & medium term loan facilities in local &foreign currencies to industrial projects in the private & publicsector. Besides the Bank also performs the following activities:

a) rovides working capital !oans to industrial rojects. b) rovides e"uity support in the form of underwriting & bridge

finance to public limited #ompanies.c)$ssues guarantee on behalf of the borrowers for repayment loan.d)%xtends commercial banking services along with deposit

mobili ation.e) urchase & sells of share'Securities for BSB & on behalf of its

customer as a member of (haka Stock %xchange !td. & #hittagongStock %xchange !td. for capita market development

f)#onduct roject promotional activities along with preparation of various sub sectoral study reports.

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HRM Functions of BangladeshShilpa Bank

The Main HRM $unctions o$ Bangladesh Shilpa Bank is:i, Recruitmentii, Selectioniii, Orientation Programi#, Training De#elopment#, Per$ormance 4ppraisal#i, Promotion#ii, Trans$er#iii, !ommunicationi5, !ustomer Satis$action5, !ompensation5i, Ser#icing

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Recruitment Policy:

., 4t *rst) the department concerned *lls up $orm stating ho& the #acanc" has arisen ho& it has to

(e *lled up%2, Prepare a 7o( *ll $or the position to (e *lled

up in consultation departmental managerconcerned%

-, De#elop a man pro*le &ith the assistance o$the concerned manager o$ the department%8, De#eloping a 7o( a man pro*le is essential

(e$ore HRM proceeds &ith the process o$Selection and inter#ie&%

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Recruitment Process


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Recruitment Sources which is used by BSB:i, 4d#ertisement in Media

ii, Notice Boardiii, 9ducational Institutional Recommendationi#, Pro$essional 4ssociation

Principles:#, Recruiting uali*ed Personnel#i, Not to (e in;uenced (" others

#ii, Recommendation o$ Department Management

#iii, Discipline &ise%

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Selection Process11

For the purpose of selecting new employees, BSB would Examine:

., The cogniti#e a(ilit"2, Ph"sical a(ilit"-, Measure personalit" and interest8, =ork sample test>, ?or #acancies at senior le#el) it is ad#isa(le not take &ritten test%@, BSB &ould mainl" use structured or directi#e inter#ie&) 7o(

related inter#ie& (oard inter#ie&% ?inal decision &ill taken ("Managing Directors Board o$ Directors%

1, 4$ter that HR managers calls selected candidates oAers $or the 7o(%

6, I$ candidates accept oAer) HR manager send $or medical check up%0, Then managers call the selected candidates%


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O rientation Program

Bangladesh Shilpa Bank +BSB, has$ormal orientation program $or thene& emplo"ees% BSB arranges $ormalorientation program a$ter recruitingne& o cer le#el emplo"ees) (ut ithas no orientation program $or ne&l"

appointed staA or lo&er le#el&orkers% The immediate super#isor isresponsi(le $or internali'ing theemplo"ees o$ the organi'ation%

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Training De#elopment

The ain function of training program is:., To prepare implement 4nnual

TrainingProgram%

2, To send o cers to local traininginstitutions $or impro#ing pro$essionalskills%

-, To organi'e seminarC &orkshopCs"mposium on ke" economic or(anking%

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Training ethods of Bangladesh ShilpaBan! which is pro"ided to Employees:

i, !lassroom ecturerii, !on$erenceiii, =orkshop

i#, Seminar#, 4udio Eisual Techni3ue#i, !omputer (ased Training

Depending on the situation) trainingdepartment selects training methods$or training the emplo"ees%

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Per$ormance 4ppraisal S"stem Per$ormance appraisal is #er" essential to *nd out

the (est per$ormance also per$ormer #iceF#erse% Per$ormance appraisal is a process o$ setting&ork standards) assessing the emplo"eesG actualper$ormance relati#e to those standards) pro#iding $eed(ack to the emplo"ees &ith an aimo$ moti#ating that person to eliminate per$ormancede*ciencies or to continue to per$orm a(o#e par%

BSB has $ormal per$ormance appraisal s"stem% Itprepares per$ormance appraisal s"stem $or ne&l"appointed personnel 3uarterl" $or the pro(ationperiod%

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Promotion

Promotion Policy of BSB: Promotion is a change &ithin the

organi'ation to a higher position that has

greater responsi(ilities and to ac3uiremore ad#ance skills% Promotion s"stem o$the BSB (ased on seniorit" and merit list%In e#er" three "ear BSB pro#ide promotion

to the emplo"ees% Senior mem(ers o$ theorgani'ation pla" mentoring role to guide

7unior to (uild their career%

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Trans$er is the process o$ changing theplacement o$ the emplo"ees%

BSB has no an" $ormal rules to trans$er o$ theemplo"ees% It $ollo&s go#t% rules to trans$erthe emplo"ees% 4t an" time the BSB cantrans$er an" emplo"ees to an" place or

department (ased on the needs%

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Trans$er


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T&o &a" communication principles are used inthe organi'ation% !ommunication is trans$er o$in$ormation one person to other person% Ituses $ollo&ing methods:

i, Notice (oardii, StaA (rie*ng

iii, Ne&s paper +I$ it pu(lic aAairs,

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!ommunication


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Customer Satisfaction & Servicing

BSB strictly follows the government rules.It allows long term & medium term loan tothe industrial sectors. To get loan from thebank the customers face problems due tothe practical complexity. It takes long timeto appraise any loan proposal. As a result

customer satisfaction of the bank is notmoderate.

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!ompensation !ompensation re$ers to all shorts *nancial

non*nancial (ene*t pro#iding to the emplo"eesC&orkers$or their contri(ution% BSB $ollo&s go#ernment pa" scale%

The &orking hours o$ the emplo"ees o$ the BSB are 6hours in a da"% Their &orking da"s are > in a &eek%

There are $ollo&ing methods techni3ues to moti#ateemplo"ees:

., =ages or salar"2, ?inancial Inducement-, =ork Sharing8, Promotion>, i#ing responsi(ilities@, 4utonom" $reedom

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Bangladesh Shilpa Bank also pro#ides:., House rent 4llo&ance

2, !on#e"ance 4llo&ance-, Medical 4llo&ance8, 9ntertainment 4llo&ance>, Recreation 4llo&ance@, Bonus1, Telephone6, Marriage ea#e

0, Maternit" ea#e.


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a(or Relation !ollecti#e Bargaining

a(or relation is the relation (et&een the general&orkers management or administration o$ theorgani'ation% The &orkers generall" (uild unions to(argain &ith emplo"ers group% 4 union is anorgani'ation o$ &orkers) acting collecti#el" seeking to

promote protect their mutual through their collecti#e(argaining%

!ollecti#e Bargaining Process o$ Bangladesh ShilpaBank:

., Preparation $or Negotiation2, Negotiation-, !ontract 4dministration

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There are some pro(lems o$ human ResourceManagement +HRM, in Bangladesh Shilpa Bank% Such as:

• 4(sence o$ Moti#ation•

ack o$ Team Spirit• ack o$ &ork$orce• ack o$ Moralit"• ack o$ Moral Teaching•

Political Trade nion• No ?resh =orker

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Pro(lems o$ HRM in BangladeshShilpa Bank


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!ON! SION In this modern area o$ glo(ali'ation pri#ati'ation) the national

commercial organi'ations are still pla"ing an important role in thede#elopment o$ economic condition o$ Bangladesh% ThoughBangladesh needs huge industriali'ation to de#elop its &eakeconomic condition and acute unemplo"ment pro(lem) $orindustriali'ation it needs in$rastructure) communication $acilit")

a#aila(le energ") go#ernment polic" eAecti#e manpo&er etc% Soall these things need capital BSB is the name) &hich comes *rst$or this assistance $rom Bangladesh go#ernment% 4s Bangladesh isone o$ the de#eloping countries in the South 9ast 4sia &ith achallenging economic condition unemplo"ment pro(lem% So

huge capital in#estment is (adl" needed to enrich the economicalscenario as &ell as emplo"ment opportunities% BSB is pla"ing a#ital role (" in#esting huge amount in industriali'ation in ourcountr"% ?or proper utili'ation o$ human resource) the (ank shouldo#ercome its limitation and $ollo& the recommendation mentionedearlier%

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