HR THOUGHT LEADERS - Key Media · Employees operate according to a series of UGRs - unwritten...

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THE MUST-ATTEND HR EVENT OF 2013

EXPO PASSPORT 2013

GET YOUR EXPO PASSPORT STAMPED BY EVERY EXHIBITION BOOTH FOR A CHANCE TO WIN!

HR THOUGHT LEADERS

Steve Rowe, Group General Manager, People & Culture, IAG

Steve Simpson, Director, Keystone Management Services

Joris Luijke, HR Director, Atlassian

Amanda Revis, HR Director, Suncorp Group

Greg Newton, General Manager, Verify

Alec Bashinsky, National Partner, People & Performance, Deloitte Touche Tohmatsu

Rose Clements, HR Director, Microsoft

Joydeep Hor, Managing Principal, People+Culture Strategies

Sonya Hughes, HR Director, Talent & Strategy, Campbell Arnott’s

Shenaz Khan, General Manager HR, Group Services,Westpac

Tim Legge, CEO, Learning Seat

Karen McFadzen, Vice President, Cisco Systems

The National HR Summit 2013 will provide solutions and strategies that impact the bottom line performance in a sustainable manner by adding a strategic and authentic focus on people.

8:00am Registration opens

9:00am WELCOME & OPENING REMARKS FROM THE CHAIR

Talent in a tight economy: Where is HR headed in 2013?


9:15am TRUE NORTH: ALIGNING LEADERSHIP STRATEGY WITH BUSINESS STRATEGYDeloitte has built a solid and highly-respected business culture around the core value of leadership and a focused strategy on the recruitment and retention of great people.

Learn more about Deloitte’s HR leadership initiatives to help employees reach their full potential, invest in a recognition framework, and align their HR practices toward the core business strategy.

This case study spotlights a holistic approach to alignment and leadership. Learn how to:

• Develop leadership capability• Proactively manage the talent pipeline • Fast-track high performers• Promote and support diversity • Strengthen benefit platforms • Deliver operational excellence


10:00am VALUE ADD: HOW TO PROVE HR INITIATIVES ARE PAYING DIVIDENDS The challenge for many HR professionals is being able to demonstrate value as a strategic partner to the business. In this session, learn to build the capability of your team to deliver the strategic insights the business requires more effectively, and help drive organisational effectiveness in a competitive environment. This session demonstrates the strong case for HR initiatives for bottom line ROI for the CEO and Board.


10:45am Refreshments & networking break

11:30am CASE STUDY: BUILDING A DIVERSE AND INCLUSIVE CULTURE: THE IAG JOURNEY • Making the business case• Integration with the broader People & Culture Strategy • Moving from demographic diversity to diversity of thinking• Integrate your EVP throughout the talent management process• Tackling unconscious bias

Steve Rowe, Group General Manager, People & Culture, IAG

12:15pm NAVIGATING THE PERFORMANCE MANAGEMENT MINEFIELD Regardless of economic circumstances, employers and managers continue to struggle both with the introduction of a high performance culture and addressing employee underperformance in

a best practice way. In this session, Joydeep will share his legal and strategic insights on this subject with concrete actions for you to implement in your organisation.

• The importance of performance management in the current economic climate

• Introducing effective performance management strategies• Avoiding bullying and stress claims when performance managing• Strategies for obtaining manager buy-in

Joydeep Hor, Managing Principal, People+Culture Strategies

1:00pm Networking lunch in the Expo Hall

Attendees are encouraged to visit exhibitor booths and get their Expo Passports stamped. Passports completed by 1pm on Day 2 are eligible to be included in our grand prize. The prize will be awarded at 1:30pm on Day 2. The winner must be present to collect their prize.

2:00pm TALENT MANAGEMENT (R)EVOLUTION 2013It is critical to not only know how to find the right talent, but how to keep top talent in this new economy. Innovative companies need to think outside of the square and develop new attraction and recruitment strategies to appeal to top talent.

Refocus your talent management strategies by learning to:• Leverage social media to recruit and retain top talent• Increase engagement levels in your organization• Use innovative assessment tools to help you make the best hiring

decisions• Use ROI metrics to build a business case for your strategies

Joris Luijke, HR Director, Atlassian

2:45pm PROACTIVE ENGAGEMENT AND RETENTION STRATEGIES • Maintaining high levels of engagement year after year• Understanding the strategies used for talent retention,

engagement and capability development• Reaching targets for talent retention during tough times • How to keep your high fliers from straying

3:30pm Refreshments & networking break

4:00pm STRATEGICALLY MANAGING WORKPLACE CULTUREEmployees operate according to a series of UGRs - unwritten ground rules - a sort of folklore about how the business operates and how things get done. All too often these are negative and work at cross-purposes to what management is trying to achieve. Furthermore, business leaders and senior managers are oftentimes unaware UGR’s even exist, and consequently have a rose-tinted view of the company's culture. The UGR’s will be formed by staff observing managers' words and actions, and whether they live up to the precepts they have laid down. This session will show you how to identify the ground rules at work in your organisation and change negative perceptions into positives that the whole team can endorse and follow.

Steve Simpson, Director, Keystone Management Services

5:00pm Networking reception all attendees

Attendees are encouraged to visit exhibitor booths and get their Expo Passports stamped.

EXPERT COMM

ENTARY

LEGAL UPDATEW

ORKSHOPEXPERT COM

MENTARY

CASE STUDYCASE STUDY

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WEDNESDAY 10 APRIL 2013Day One

EXPO PASSPORT

2013

PROUDLY SUPPORTED

BY

and acquiring new talent skills • Developing and implementing innovative talent acquisition

strategies• Recruitment strategy development• Achieving recruitment objectives• Implementing systems and processes• Graduate recruitment campaigns: finding a pipeline of leaders • Retaining the highest quality talent in the market

Sonya Hughes, HR Director, Talent & Strategy, Campbell Arnott's


Attendees are encouraged to visit exhibitor booths and get their Expo Passports stamped. Passports completed by 1pm on Day 2 are eligible to be included in our grand prize. The prize will be awarded at 1:30pm on Day 2. The winner must be present to collect their prize.

1:30pm GRAND PRIZE ANNOUNCED IN EXPO HALL

2:00pm EFFECTIVE HIRING SKILLS - CANDIDATE BACKGROUND VERIFICATION CHECKS & PSYCHOMETRIC ASSESSMENTNegligent hiring continues to make news headlines, increasingly putting organisations at risk. Learn why in-depth candidate background checking has become mission critical for employers.

• Understand the real impact of poor recruitment on business performance

• Learn how to spot fraudulent employment, licence and education credentials

• Explore the breadth of background checks you can put in place today• Interpret online career profiles and understand their place in

candidate assessment • Understand the steps you can take immediately to avoid a bad hire• Implement a legally compliant program to hire the best employees

Greg Newton, General Manager, Verify

2:30pm INCLUSION DEFINED: SUPPORTING EMPLOYEES WHO HAVE A DISABILITY OR HAVE A CHILD OR DEPENDENT WITH SPECIAL NEEDS Businesses today clearly understand the demands placed on their employees when they are caring for an elderly parent or in the throes of long-term care issues. What about when the demands are due to caring for a child or other dependent with special needs?

This session will provide valuable insights to understanding the needs of this large employee population. You will learn how to successfully apply those insights into every element of your diversity, employee benefits, and work life initiatives and by doing so substantially benefiting in terms of the retention and loyalty of these employees.

Andrew Mcgregor, Senior Director, Springboard Consulting with Karen McFadzen, Vice President, Cisco Systems

3:30pm Conference concludes & close of Expo Hall

8:00am Registration opens

9:00am OPENING REMARKS FROM THE CHAIR


9:15 am IMPACT LEADERSHIP: THE ROLE OF LEADERSHIP CAPABILITY IN TRANSLATING HR STRATEGY TO EXECUTIONAn essential success factor in implementing HR strategies is to have a high degree of leadership capability that can turn abstract concepts into real and actionable outcomes. The effectiveness of leaders, their alignment with business strategy and their ability to grow and develop internal talent are critical in today’s competitive telecom industry. In this valuable session, learn the Microsoft strategic approach to leadership development. Focus on:

• Engaging leaders to reinforce corporate values and culture• Aligning business objectives with talent management


10:00am DRIVING HIGH PERFORMANCE AND ENGAGEMENT THROUGH CHANGING TIMES As Australia’s first bank, Westpac Group has continued to prosper throughout periods of significant change. A key driver of Westpac’s success is its unwavering focus on building a high performing, engaged workforce. In this session, learn about best practice techniques used at Westpac to bring out the best in their people and achieve continuous improvement in employee engagement. .

This session reveals best practices including: • What does a high performance culture look like? • What is the role of leaders in creating a high performance culture?• Key drivers of employee engagement • Case studies of employee engagement best practice within Westpac • Leading through changing times • Measuring success

Shenaz Khan, General Manager HR, Group Services, Westpac

11:00am Refreshments & networking break

11:30am EMPOWERING EMPLOYEES TO SUCCEED THROUGH ONLINE LEARNING In the first decade of this new millennium the world market for e-learning grew over 2600% and if anything, growth today is accelerating. Moreover, e-learning is developing and changing as fast as it is growing. As we enter the new decade we see many new technologies emerging; we see changes in the way e-learning is delivered; we see changes in how, when and where people learn. This session will examine the key factors behind the rise of e-learning and provide a futuristic perspective on new technologies that will shape e-learning over the coming decade. Explore:

• Mobile learning – What does it mean and how will we use it?• Social learning – What is it and how might it form part of a

learning strategy?• The emergence of serious gaming


12:15pm BEST IN CLASS: TALENT ACQUISITION & ONBOARDING STRATEGIES• Understanding how talented is our talent: Promoting from within

EXPERT COMM

ENTARYEXPERT COM

MENTARY

EXPERT COMM

ENTARY

CASE STUDY

CASE STUDY

www.hrsummit.com.au

THURSDAY 11 APRIL 2013Day Two

EXPO PASSPORT 2013

PANEL DISCUSSION

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INTERACTIVE WORKSHOPS

Free Activities

Day OneWEDNESDAY APRIL 10, 201310:00–10:45am EASY AS ABC - HOW TO DESIGN A REWARD & RECOGNITION PROGRAM IN 45 MINUTES• RedBalloon will need a volunteer from the floor - there will be a prize for

participating worth up to $4995• In 45 minutes RedBalloon will demonstrate how to use the principles of

best practice and insights from highly engaged businesses to design a reward and recognition program that delights the CEO, CFO and every employee

• Walk away with the tools to create an awesome program in your organisation

James Wright, Corporate Engagement Specialist, RedBalloon

11:30am - 12:15pm WORKPLACE WELLNESS: FIND A HEALTHIER WORKFORCEBupa is one of Australia’s largest and most innovative healthcare providers, and we’re committed to helping you find a healthier you. Did you know that we’re also committed to helping you find a healthier workforce?

This workshop is dedicated to wellness, and will explore the benefits of engaging your employees in workplace wellness initiatives. How do we know? Not only do we design, develop and deliver totally integrated solutions for our corporate clients, we have implemented a best-in-class wellbeing program for our own people. Join us at this interactive session to get the insights to take back to your organisation.

All attendees at this workshop who place their business card into the draw will be in the running to win a Premium Corporate Medical provided by Bupa Wellness.Carl Buik, workplace health management consultant & Mark Hesse, health and wellness operations manager, Bupa

2.45 - 3.30pm BEYOND SELF-AWARENESS: A BRAIN APPROACH TO KNOWING SELFThis workshop is about getting to know our brains and reactions and how that knowledge can help redirect our efforts to achieve better performance and relationships. In this session, Silvia Damiano will share her own recent brain scan and discuss some of the latest neuroscience research from international universities. This research has improved our understanding about the different functions of the brain and how these functions impact our business and everyday life. This understanding is invaluable for everyone but has critical importance in highlighting that for those in leadership roles the performance of their brain is crucial to their success.Silvia Damiano, MGSM Associate and Director, About My Brain Institute

THURSDAY APRIL 11, 201310:00–10:45am WORK VISAS – RISK, COMPLIANCE AND EMPLOYEE ENGAGEMENT This workshop will take you through your Business Sponsorship Obligations which a business signs up to on approval of a Business Sponsorship Application with the Department of Immigration. It will cover the obligations that a business has and those obligations that continue post sponsorship of a 457 visa. Marsha will recommend best practices to maintain compliance and how to reduce your risk of non-compliance. She will also draw your attention to “what comes next” after sponsoring a 457 visa holder and how to handle that situation when you are approached to support an ENS – permanent residence application. Is it a sponsorship? How does it affect your business from a risk perspective? Can it help with employee engagement? Marsha Bassily, Principal Solicitor & Registered Migration Agent, MB Lawyers

11:30am - 12:15pm THE DIGITALLY CONNECTED WORKER: DEVELOPING AND SUPPORTING SOCIAL LEARNING IN THE WORKPLACESocial media is having a dramatic effect on the way people learn, and yet this is not taken seriously because it is routinely treated as ‘informal’ learning and, therefore, somehow not as important as formal, scheduled training sessions.

People go to company professional development events because they have to. They access their personal learning networks because they want to... here, learning is flexible, participatory, and contextualised in an authentic setting.

This workshop explores how organisations might ‘manage’ informal learning, so that learning becomes a natural process rather than a series of events. Come and join us and bring the personal learning device (laptop, tablet, handset) of your choice.Professor Jeremy Williams, director, Asia Pacific Management Centre

Day Two

INDUSTRY EXPOVisit the HR Summit Expo to find out about the latest products, services and technologies available from the best service providers in the industry. It’s completely free to attend and open to all HR industry professionals – bring your whole team!

Register online at www.hrsummit.com.au

YOU COULD WIN$10,000!

Paid attendees will receive a confirmation of registration via e-mail. If you DO NOT receive this confirmation within 48 hours please contact accounts on (02) 8437 4700 immediately.

If you are unable to attend, a substitute delegate is welcome at no extra charge. Cancellations received in writing 14 or more days in advance will receive a refund minus a $200 administrative fee or the balance issued as a credit note valid for use towards another Key Media event within 12 months of the date of issuance. The company regrets no refunds will be made less than 14 days prior to the event. Should a delegate register for an event and cancel prior to full payment being made, a $200 administrative fee will be charged. Should Key Media cancel or postpone a conference, delegates will receive a full refund. Key Media is not responsible for any loss, damage or additional costs incurred as a result of an alteration, cancellation or postponement of an event. Please note all speakers and content are confirmed at time of publication; however we reserve the right to modify or alter the program including advertised speakers without notice should circumstances beyond our control require substitutions or cancellations. Key Media is not liable for the content of any speaker presentations.

NATIONAL HR SUMMIT 10-11 APRIL 2013CRYSTAL PALACE – LUNA PARK, SYDNEY

Please tick the relevant box below

TEAM PASS DELEGATES each receive a $100 Voucher!

FULL PAYMENT IS REQUIRED PRIOR TO THE EVENT

Buy 3 passes and get 1 FREE!Additional Delegates

2nd

Del

egat

e3r

d D

eleg

ate

4th

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e

Please fax completed forms to +612 8437 4750

ELECTRONIC FUNDS TRANSFER (EFT) Please transfer funds directly to: Westpac Account Name: Key Media Pty Ltd BSB: 032 297 Account No: 170786 Please quote reference number x89 and registrant name

Individual Pass (inc gst)

Team Pass (inc gst) (4 for the price of 3)

HR SUMMIT

STANDARD – Pay after 8th February 2013 $1,534.50 $4,603.50

Free Activities

FREE EXPO AND WORKSHOPS FREE FREE

HR DIRECTORS FORUM

STANDARD – Pay after 8th February 2013 $1,744.50 N/A

X89/WEB

HOW TO REGISTERWeb: www.hrsummit.com.au Fax: +612 8437 4750Phone: Catherine Squire on +612 8437 4730 E-mail: [email protected]

EXCLUSIVE TO HR DIRECTORS AND SENIOR DECISION MAKERS

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EXCLUSIVE TO THE DIRECTORS FORUM ALSO HEAR FROM...

Kate Bergin, Director, Human Resources, Hilton Sydney

Sharyn Schultz, Vice President Human Resources, Luxottica

Barbara Palframan Smith, Managing Director, BPS Communications and Communications Consultant, APRA


Juliet Bourke, Partner, Deloitte Touche Tohmatsu

Megan Dalla Camina, Director of Strategy, Organisational Culture & Change, and Gender Diversity, IBM

Kim Garner, Managing Director, FedEx

Kristy Nicholson, Principal Consultant - Workforce Strategies, Marsh

Sonia McDonald, Owner and Principal Consultant, Leadership HQ

Tracy Mellor, Managing Director ANZ, Group People Director, Asperity Employee Benefits

Bruce Watt, Managing Director, DDI Australia



Shenaz Khan, General Manager of HR, Group Services, Westpac


GET YOUR EXPO PASSPORT STAMPED BY EVERY EXHIBITION BOOTH FOR A CHANCE TO WIN!EXPO PASSPORT 2013

Directors Forum delegates are invited to attend the opening keynote sessions in the Ted Hopkins Room with the Main Conference delegates and will then be escorted by HR Summit staff to the Sonar Room.

8:00am Registration & Expo Hall opens

8:30am WELCOME & OPENING REMARKS FROM THE CHAIRTim Legge, CEO, Learning Seat

9:00am TRUE NORTH: ALIGNING LEADERSHIP STRATEGY WITH BUSINESS STRATEGYDeloitte has built a solid and highly-respected business culture around the core value of leadership and a focused strategy on the recruitment and retention of great people. Alec Bashinsky, National Partner, People & Performance, Deloitte Touche Tohmatsu

10:00am VALUE ADD: HOW TO PROVE HR INITIATIVES ARE PAYING DIVIDENDS The challenge for many HR professionals is being able to demonstrate value as a strategic partner to the business. In this session, learn to build the capability of your team to deliver the strategic insights the business requires more effectively, and help drive organisational effectiveness in a competitive environment. This session demonstrates the strong case for HR initiatives for bottom line ROI for the CEO and Board. Amanda Revis HR Director, Suncorp Group

10:45am Refreshments & networking break Directors Forum delegates will be escorted by HR Summit staff from the Expo Hall to the Sonar Room.

11:15am KEYNOTE ADDRESS, 2013 INSIGHTS, THE MDs PERSPECTIVE The focus for HR Directors in 2013 will be coupling their HR Skills with a much deeper understanding of the business. This session will provide direct insights from the MD on future trends in business strategy for 2013: • Understanding business trends for 2013• How HR can add value to the business • Building trust between the MD and HR Director • Measuring and reporting performanceKim Garner Managing Director, FedEx

11:30am STRATEGICALLY BUILDING A HIGH PERFORMANCE CULTURE AT IBMIBM is helping to change the way the world works. The company understands that in order for to help make the world a smarter place, they need a constant flow of new and diverse ideas. It’s an integral part of IBM’s make-up, and from the very top down, considered essential to future success. This case study presentation will provide insight into how HR at IBM is taking an holistic approach to shaping culture through the alignment of all people management touch-points with the wider IBM brand strategy. • The drivers for alignment of culture and employee experience with

our customer value proposition• Establishing solid gender diversity programs• Understanding how corporate culture drives performance • Creating a working environment that breeds successMegan Dalla Camina, Director of Strategy, Organisational Culture & Change, and Gender Diversity, IBM

12:15pm MANAGING INSURANCE COST AND ENHANCING EMPLOYEE PRODUCTIVITY Employers are faced with a myriad of workforce challenges in

today’s environment. Workplace safety regulations are constantly changing and becoming more complex, workers’ compensation premiums continue to rise, there is increasing business pressure on employee performance and productivity, and competition for talented individuals has never been stronger. Marsh will discuss the relationship between occupational health and safety, workers’ compensation, employee benefits and wellbeing programs as a means of growing value in your workforce whilst reducing your insurance spend. Kristy Nicholson, Principal Consultant - Workforce Strategies, Marsh

1:00pm Private luncheon reception for Directors Forum delegates – The Deck Restaurant, Luna Park Sydney

2:00pm THE ROI OF EFFECTIVELY LINKING LEARNING & DEVELOPMENT & CULTURAL INTEGRATION PROGRAMS: HILTON WORLDWIDEStrong customer relationships are what fuel direct business strategy and market share. As service industries continue to develop, they face a tougher job standing out from the crowd. Customer satisfaction expectations are heightened. With the rise of the internet and social media, both positive and negative customer feedback are accelerated through many channels. Hilton embarked on an ambitious learning & development plan aimed at imbedding costumer service into its culture by using internal technology as the catalyst to share and recognise exceptional guest service. In this case study, hear how this L&D program unleashed the power of Hilton’s people.Kate Bergin, Director, Human Resources, Hilton Sydney

2:45pm CHANGE MANAGEMENT IN ACTION: HR’S IMPACT ON ORGANISATIONAL RESTRUCTURING AND CHANGE In this session, hear how this bold organisational restructuring was implemented and the Luxottica culture, values and brand reinforced. Learn how Luxottica decided to communicate and manage change during the integration process and the role of people issues had on decision making Explore: • Achieving buy-in and commitment• Developing the brand further• Maintaining core standards of leadership and collaboration• Creating a values definition for the new organisation• Maximising team member engagement • Optimising communications to manage and lead the change • Status report on the restructure: How far have we come? Sharyn Schultz, Vice President Human Resources, Luxottica

3:30pm Refreshments & networking break

4:15pm THE SECRETS OF GREAT INTERNAL BRANDS: HOW EMPLOYEES CAN CONVEY BRAND PROMISE Does your company’s internal brand work in synergy with its external brand? Do your employees convey brand promise to your customers and stakeholders they interface with? Understand how employees think, feel and behave reflect a company’s culture, reputation and success.Barbara Palframan Smith, Managing Director, BPS Communications and Communications Consultant, APRA & Simon Covill, Director Cechange and Internal Communications Manager, People & Culture, City of Sydney

5:00pm Networking drinks function for all attendees in the Expo Hall



WORKSHOP

www.hrsummit.com.au

WEDNESDAY 10 APRIL 2013Day One

EXPERT COM

MENTARY

INDUSTRY UPDATE

EXPERT COMM

ENTARY

12:15pm RISKY BUSINESS: HOW HR CAN TAKE THE LEAD AND MANAGE HUMAN CAPITAL RISK EXPOSURE The impact that people related risks can have on a company’s bottom line, market value, and future growth is becoming a critical issue for HR Directors. Given the strategic importance of people related risks many organisations are looking to HR to help businesses take a proactive and preventative approach to managing risk.

• Identify people risks before they become problems • Mitigate risk and measure HR response effectiveness • Embed formal risk management and benchmarking into

processes and strategies • Understand the link between incentive compensation and risk • Make the most of existing data in exit interviews and employee

surveys to address problems before they spiral out of control

Juliet Bourke, Partner, Human Capital, Deloitte Touche Tohmatsu


1:30pm Grand Prize in the Expo Hall

2:00pm SELECTION AND ASSESSMENT STRATEGIES: IMPROVING SUCCESSION PLANNING CAPABILITIESWhen your CEO asks “who’s next” will your answer be surefooted? Succession management is about continually developing and moving talent over time. It’s a delicate balance of meeting both the business needs and the design of high performers to develop and take on different and higher value assignments.

• The science of succession planning – insights from 45 years of executive assessment

• How to create the right senior leadership success profile for your organisation

• An evidenced based process for identifying leadership passion, potential and readiness

• How to accelerate the development of senior leadersBruce Watt, Managing Director, DDI Australia

2:45pm WHY CHANGE IS HARD! UNDERSTANDING THE NEUROSCIENCE OF CHANGEChange is hard but it is also inherent in everyday life. How we cope or respond to change has a lot to do with our brain. The way the brain responds during change has a huge impact on us as individuals, leaders and within our teams.

Having an understanding of how the brain forces us to reach emotionally during change will assist organisations to manage responses more effectively. Being able to plan strategies to ensure that the threat response is not activated gives leaders the chance to motivate people appropriately to meet the challenges of change.

Sonia McDonald, Owner and Principal Consultant, LeadershipHQ

3:30pm Conference concludes & close of Expo Hall

Directors Forum delegates are again invited to attend the opening keynote sessions in the Ted Hopkins Room with the Main Conference delegates and will then be escorted by HR Summit staff to the Sonar Room.

8:00am Registration & Expo Hall opens

9:00am OPENING REMARKS FROM THE CHAIRTim Legge, CEO, Learning Seat

9:15am LEADERSHIP: THE ROLE OF LEADERSHIP CAPABILITY IN TRANSLATING HR STRATEGY TO EXECUTIONAn essential success factor in implementing HR strategies is to have a high degree of leadership capability that can turn abstract concepts into real and actionable outcomes. The effectiveness of leaders, their alignment with business strategy and their ability to grow and develop internal talent are critical in today’s competitive telecom industry. In this valuable session, learn the Microsoft strategic approach to leadership development. Focus on:

• Engaging leaders to reinforce corporate values and culture• Aligning business objectives with talent management


10:00am DRIVING HIGH PERFORMANCE AND ENGAGEMENT THROUGH CHANGING TIMESAs Australia’s first bank, Westpac Group has continued to prosper throughout periods of significant change. A key driver of Westpac’s success is its unwavering focus on building a high performing, engaged workforce. In this session, learn about best practice techniques used at Westpac to bring out the best in their people and achieve continuous improvement in employee engagement.

This session reveals best practices including:

• What does a high performance culture look like? • What is the role of leaders in creating a high performance culture?• Key drivers of employee engagement • Case studies of employee engagement best practice within Westpac • Leading through changing times • Measuring success

Shenaz Khan, General Manager HR, Group Services, Westpac

10:45am Refreshments & networking break Directors Forum delegates will be escorted by HR Summit staff from the Expo Hall to the Sonar Room.

11:15am Opening remarks from the Directors Forum Chair Day 2

11:30am HOW TO KEEP THE SPARK ALIVE THROUGH ENGAGEMENT AND RETENTION STRATEGIES • Maintaining high levels of engagement year after year• Understanding the strategies used for talent retention,

engagement and capability development• Reaching targets for talent retention during tough times • How to keep your high fliers from straying

Tracy Mellor, Managing Director ANZ, Group People Director, Asperity Employee Benefits

DESIGNED EXCLUSIVELY FOR THE NEEDS OF HR DIRECTORS AND SENIOR DECISION MAKERS

CASE STUDYEXPERT COM

MENTARY

WORKSHOP

www.hrsummit.com.au

THURSDAY 11 APRIL 2013Day Two

EXPO PASSPORT 2013

HAVE A QUESTION FOR AN HR SUMMIT SPEAKER?Email your questions in advance to [email protected] and we will make sure your question is addressed at the conference.

INDUSTRY UPDATE

INDUSTRY UPDATE

www.hrsummit.com.au

WHO’S ATTENDING THE HR SUMMIT:

GET YOUR EXPO PASSPORT STAMPED BY EVERY EXHIBITION BOOTH FOR A CHANCE TO WIN!EXPO PASSPORT 2013

Head of People & Culture,Brisbane Airport Corporation

HR Director,Toyota Financial ServicesGM HR,

Coca-Cola Amatil - NZ

Director, People & Culture,Department of Sustainability & Environment Vic.

National HR Manager,IAG (Insurance Australia Group)

EX GM, People and Organisational Capability,NRMA Motoring Services

GM - Human Resources,Volkswagen Group Australia

Director HR, Victoria University of Wellington NZ

HR Director,University of Technology, Sydney

General Manager, People and Corporate Relations,Transpower

Director, Human Resources,Seek Education

Senior HR Business Partner,QBE Insurance

Manager, Engagement and Recognition,Qantas Airways

Head of People & Culture,Parramatta Mission

Human Resources Manager,Oracle Corporation

HR Service Manager,Office of the Director of Public Prosecutions

HR Manager,National Rugby League

HR Manager,MYOB

National HR Manager,Lowes Pty Ltd

HR Director,L’OCCITANE Australia

HR Director ANZ,INVACARE Australia Pty Ltd

HR Manager,Greater Building Society Ltd

HR Director,NICTA

HR Manager,BP Australia Limited

National Human Resources Manager, Alsco Pty Ltd

General Manager HR,Avant Insurance

Group Human Resources Manager,Castle Hill RSL Group

HR Business Partner,Dan Murphy’s

HR Manager,ESV Chartered Accountants

Human Resources Manager,Exact Mining Services

National People & Culture Director,Ikon Communications

Human Resources Manager,Infoxchange Australia

Group HR Manager,Lismore Workers Club Group

HR Manager,M+K Lawyers

Corporate Services Director,M2 Telecommunications

General Manager,Mounties Group

General Manager People & Culture,MTC Work Solutions

Head of People and Culture,Odecee

HR Manager,Rentokil Initial Pty Ltd

HR Director,The Works Sydney

HR Manager, Roberts & Morrow Chartered Accountants

HR THOUGHT LEADERS - Key Media · Employees operate according to a series of UGRs - unwritten...

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