Presentation of Principle and practice of Management

Topic -How will you resolve conflict between Line and staff management

Group No. 6

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Group member1. Abhishek Kumar Sinha 2. Bhaskar Kaw3. Madhvi Agrawal4. Nikhil R. Deshmukh5. Sakshi Jain6. Akashay Ade

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INTRODUCTION

• Line and staff relationship is based on the assumption that both support each other harmoniously to achieve organisational objectives.

• However, there are frequent instance of conflict between line and staff in the organisation. This generates lots of friction loss of time and consequently organisational effectiveness.

• Therefore, there is a need for analysing the sources of line and staff conflict and then to take actions to overcome the problem of conflict.

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Overcomes Line – Staff Conflict

1. Understanding Authority relationship

line people have ultimate responsibility for organization.

staff contribute to achieve origination objective

Staff people sell idea to line people

time is ultimate factor in importance of decision making.

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2. Proper use of staff

there is education to line people to make maximum use of staff.

keep engage the staff into work activity.

staff involve in problem solving

Line authority male take decision for staff management. Its help to

reduced misunderstanding.

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3. Complete staff work

idea of staff arrangement result in completed staff work. Completed staff work involve study of problem and

presentation Line and staff people should try to understand the orientation

of each other. They should try to achieve cooperation for the achievement of enterprise objectives.

The line and staff functions can operate very usefully in pursuance of the overall objectives of the company, in case they perceive each other’s view point.

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4. Setting congenial organizational climate

Organizational climate full of mutual trust, self restraint& control.

Mutual trust is key factor for growth of management.

2 points needed special emphasis in special respect

• recognition of line and staff as necessary element for

organizational functional

• recognition of need for change to make line and staff harmonious.

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Conclusion

If employees cannot resolve conflict themselves, the employee assistance programme

can intervene. Depending on scope of programme, they can provide mediation for

employees or other effective strategies to resolve work-related conflict.

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THANK YOU