How user feedback and requirements drive service evolution? · T. Popp, F. Schnell, J. Meyer -Arnek...

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Atmosphere Monitoring T. Popp, F. Schnell, J. Meyer-Arnek / DLR L. Tarrason / NILU E. Wey, M. Marchand, C. Thomas / TSV A. Stidworthy / CERC on behalf of CAMS-94, ECMWF and CAMS contractors How user feedback and requirements drive service evolution?

Transcript of How user feedback and requirements drive service evolution? · T. Popp, F. Schnell, J. Meyer -Arnek...

Page 1: How user feedback and requirements drive service evolution? · T. Popp, F. Schnell, J. Meyer -Arnek / DLR L. Tarrason / NILU. E. Wey, M. Marchand, C. Thomas / TSV. A. Stidworthy

Atmosphere Monitoring

T. Popp, F. Schnell, J. Meyer-Arnek / DLRL. Tarrason / NILUE. Wey, M. Marchand, C. Thomas / TSVA. Stidworthy / CERCon behalf of CAMS-94, ECMWF and CAMS contractors

How user feedback and requirements drive service evolution?

Page 2: How user feedback and requirements drive service evolution? · T. Popp, F. Schnell, J. Meyer -Arnek / DLR L. Tarrason / NILU. E. Wey, M. Marchand, C. Thomas / TSV. A. Stidworthy

AtmosphereMonitoring

U s e r i n v o l v e m e n t i n d e f i n i n g C A M S s c o p e

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W h a t u s e r s o f p r e c u r s o r s e r v i c e s h a d s a i d

• Products and services need to be sustainable• Quality of products is Copernicus distinctive advantage• Full, free & open data policy• Reliability, timeliness: operational aspects• Easy data discovery, access, visualisation• User support and training

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1 0 Y e a r s o f U s e r R e q u i r e m e n t s E v o l u t i o n

Implementation group report, before start of MACC Overall scope, general functionalities

MACC & MACC-II Documentation, quality information, format, quicklooks/graphics Timeliness, resolution, coverage, forecast range License conditions, access manual, ftp access

MACC-II & MACC-III Operational (interface capacity, status information, consistency, web services) Uncertainties, quality flags, validation reports

CAMS Systematic analysis to drive service evolution priorities

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C A M S u s e r i n t e r a c t i o n a c t i v i t y

User Workshops

User Requirements Analysis

Service Evolution

User Requirements Database

Personal contact Helpdesk

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AtmosphereMonitoring

C A M S - 9 4 U s e r I n t e r a c t i o n s p e c i f i c t e a m

• CAMS user interaction team:• Leonor Tarrason, Etienne Wey, Mathilde Marchand, Claire

Thomas, Amy Stidworthy, Franziska Schnell, Julian Meyer-Arnek, Thomas Popp

• in close interaction with ECWMF and CAMS contractors

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AtmosphereMonitoring

S y s t e m a t i c a n a l y s i s o f u s e r r e q u i r e m e n t s

• Store requirements in a database• Assess feasibility with CAMS service provider

• Effort classes– minor (few days), small (1 month), medium (few months), large (full

study ~1 year), very large (full research project ~several years)

• Impact classes– high + wide (large number of users), high + specific (high power

user), medium (several users), little (single occasional user)

• Potential implementation– CAMS evolution, H2020 project, Sentinel requirement

• Trace analysis and implementation status

-> influence service evolution strategy

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C A M S u s e r r e q u i r e m e n t s i n t h e d a t a b a s e

160 requirements from MACC, MACC-II, MACC-III• Defining service scope• Initial user interaction loops during service demonstration

68 URs Collected since June 2016 from:• CAMS assembly 2016• User Workshops (Offenbach Nov 2016, Riga Oct 2016)• Policy User Workshop (Brussels Nov 2016)• Interaction with CAMS contractors• Copernicus User Support JIRA Service Desk

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R e q u i r e m e n t s a n a l y s i s / a s e l e c t i o nDescription Deviation Sentinel Requirement

Classificationcomment to classification Action Potential Impact

if implementedEstimated Class of Effort needed

comment

Global productsAerosol products shall include single scattering albedo.

add new aerosol parameter New requirement in scope

currently under investigation Consider for service evolution strategy

medium impact (several users making a similar request)

medium (few months of implementation / testing work)

Status MACC III: Aerosol species are being served as well as PM and AOD

The data about atmospheric compositions shall be expanded more into the stratosphere and mesosphere.

extend vertical coverage New requirement in scope

is currently in considereation; needs decisions on timing

Consider for service evolution strategy

medium impact (several users making a similar request)

large (full study ~1 year of work needed to test solutions)

Status MACC III: Means extension of scope, which needs discussion of priorities for resource allocation

Global re-analysisconsistent reanalysis extended back into time (model only without satellite assimilation)

length of record New requirement in scope

can not include data assimiaotion of satellite chemical observationbs, which are not available for earlier periods

Consider for service evolution strategy

little impact (requested only by single occasional user)

large (full study ~1 year of work needed to test solutions)

evaluation of quality would need dedicated study

20+ years high resolution reanalysis met data including rain and daylighting and broadband solar irradiation could be used for building modelling

needs general met data from ECMWF available reanalysis in addition to solar data

New requirement in scope

Consider for service evolution strategy

medium impact (several users making a similar request)

medium (few months of implementation / testing work)

This is typically a combination of historical solar and met data needed for creating TMY for diverse needs (building, solar power plants, biology, etc...)

A longer history of MACC data shall be provided (e.g. 20 years) for solar industry users.

time series too short New requirement in scope

Consider for service evolution strategy

medium impact (several users making a similar request)

medium (few months of implementation / testing work)

Status MACC III: Needs allocation of resources

AOD data shall be reanalysed for 1990-2002.

time series starts too late Already in URDB similar requirement for length of aerosol re-analysis > 20 years

Consider for service evolution strategy

medium impact (several users making a similar request)

medium (few months of implementation / testing work)

Status MACC III: Needs allocation of resources

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R e q u i r e m e n t s a n a l y s i s …

Description Deviation Sentinel RequirementClassification

comment to classification Action Potential Impact if implemented

Estimated Class of Effort needed

comment

European re-analysisNeed the hourly re-analysis data product for more years. Currently 2014 and 2015 are available; also need 2013 and 2012 if possible.

Data for 2014 and 2015 are already available; 2013 and 2012 are also required.

New requirement in scope

Needs further discussion

Medium impact (requested repeatedly

medium (few months of implementation / testing work)

all-Europe multi-annual air quality reanalysis for epidemiology

extend llength of time series (current back to 2013) to 2000

New requirement in scope

request by Imperial college / EU ELAPSE project for epidemiology community

Consider for service evolution strategy

high + specific impact (high power organisation as originator)

large (full study ~1 year of work needed to test solutions)

requires additional resource for processing 13 annual datasets

European ensembleseveral years of forecast data to calculate model output statistics

historic archive New requirement in scope

can be combined with data used for European assessment reports

Consider for service evolution strategy

high + specific impact (high power organisation as originator)

small (small adjustment below 1 month of work)

provide European ensemble for urban background / at higher resolution

higher spatial resoltuion to include urban background

New requirement in scope

would require substantial extension of scope and sufficient funding for operations - needs European agreement to be implemented, otherwise out of scope

Needs further discussion

high + wide impact (large number of users making a similar request)>

medium (few months of implementation / testing work)

alternative: CAMS could provide tools for statistical downscaling or handbook for those

Scenarios, assessmentsEuropean assessments for one year with emission scenarios for 2020 2025

next decade emission scenarios are implemented in gren scenario product, but this simulates only the next 3 days; use emission scenarios for next decade for annual assessments

New requirement in scope

would require extension of scope Consider for service evolution strategy

high + specific impact (high power organisation as originator)

large (full study ~1 year of work needed to test solutions)

EEA and national environment agencies are interested

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R e q u i r e m e n t s a n a l y s i s …

Description Deviation Sentinel RequirementClassification

comment to classification Action Potential Impact ifimplemented

Estimated Class of Effort needed

comment

radiationResearch users have frequently asked for solar radiation maps

N/A as new product New requirement in scope

Needs to be further assessed; maybe fulfilled with the future CDS

New implementation in service, interface or website

medium impact (several users making a similar request)

medium (few months of implementation / testing work)

A first map of McClearand CAMS radiation GHI (16,000 points) at 0.2° resolution and for every 15 min MSG …

Radiation products shall be available in NRT in addition to archive access

CAMS McClear radiation product is limited to current day D-2 as it is using old forecasts for the aerosols and water vapor and O3 D-2 data; the needed data already exists but needs to be made available by ECMWF

New requirement in scope

Temporary: Iteration with Service Provider / ECMWF started

high + wide impact (large number of users making a similar request)>

small (small adjustment below 1 month of work)

The current CAMS McClear clrear sky radiation is available only at current day D-2, …

Users are asking for solar forecasts This would need to have access to the C-IFS solar radiation components forecasts

New requirement in scope

Needs further discussion

high + wide impact (large number of users making a similar request)>

large (full study ~1 year of work needed to test solutions)

Dry and wet deposition of dust aerosols are needed to monitor soiling of solar plants

In addition to the historical data for dust requested elsewhere, this demands access to the dust forecasts from the C-IFS product

New requirement in scope

Temporary: Iteration with Service Provider / ECMWF started

medium impact (several users making a similar request)

medium (few months of implementation / testing work)

This topic is very important for the economy of the solar plants in the arid and dusty areas

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AtmosphereMonitoring

R e q u i r e m e n t s a n a l y s i s …

Description Deviation Sentinel RequirementClassification

comment to classification Action Potential Impact ifimplemented

Estimated Class of Effort needed

comment

communicationprovide systematic information on new products and services

New requirement in scope

Consider for service evolution strategy

little impact (requested only by single occasional user)

small (small adjustment below 1 month of work)

maintenance needs some continuous effort

a roadmap of planned changes / evolution of data access interfaces would help user planning their efforts to learn current interfaces

extend / add to operational info / system changes on the website (currently only history) also future planned schedule (currently some vague information is there)there)

New requirement in scope

New implementation in service, interface or website

medium impact (several users making a similar request)

small (small adjustment below 1 month of work)

needs regular updating of documentation on planned / scheduled system changes on the website

Data accessMetadata shall be provided in the netCDF-files.

Some information is given in the metadata in each data file, but the request is for more information to be given

Already in URDB

To be assessed in CAMS Needs further discussion

medium impact (several users making a similar request)

None these are different products

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I n n o v a t i o n p o t e n t i a l

Description Deviation Sentinel Requirement Classification

comment to classification Action Potential Impact if implemented

Estimated Class of Effort needed

comment

Lightning effects on ozone need to be estimated.

Out of scope for CAMS

needs specific reasearch tasks to develop a product

Consider for external research (H2020 et al.)

Status MACC III: Needs further investigation

A proper analysis of uncertainty contributions shall be provided.

conduct sensitivity studies to identify contributions to uncertainties

Out of scope for CAMS

requires large research studies for different products

Consider for external research (H2020 et al.)

medium impact (several users making a similar request)

very large (full research project needed ~several years of work)

Status MACC III: Under investigation; Very challenging

studies shall be conducted to understand the reasons for differences between forecasting models / uncertainties of the ensemble forecasts

better understand reasons for differences between models

Out of scope for CAMS

needs dedicated research project

Consider for external research (H2020 et al.)

medium impact (several users making a similar request)

very large (full research project needed ~several years of work)

global (and regional) AQ forecasts shall be improved to predict extremely high pollution levels

improved modeling capability for high pollution

Out of scope for CAMS

Consider for external research (H2020 et al.)

medium impact (several users making a similar request)

very large (full research project needed ~several years of work)

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U s e r f e e d b a c k i m p a c t o n s e r v i c e e v o l u t i o n

Continuous service improvements for downstream services Increased resolution of global, fire datasets Increased area and forecast length of the regional ensemble Increased ensemble output: species, vertical layers Dedicated regional + policy support website

Continuous improvements of documentation and data access Online, extended, operational information inter-operable web services Service desk / knwoledgebase

New products in CAMS Seamless transition between MACC-III and operational phase (CAMS) Interim assessment reports to meet reporting obligation schedules Explore deposition product capabilities for soiling

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R e q u i r e m e n t s w i t h h i g h p o t e n t i a l i m p a c t

Description Keywords Origin Workshop/Presentation

Several years of forecast data to calculate model output statistics

air quality forecasts, model output statistics Person jira CUS-1322

Provide European ensemble for urban background / at higher resolution

European ensemble urban scale several

user workshops Offenbach, Brussels

European assessments for one year with emission scenarios for 2020 2025

European assessmentsscenarios for 2020 2025 Person

CAMS user workshop Offenbach 22/11/2016

solar forecasts irradiation, forecast other

Several requests from users to Transvalor and DLR in the scope of the day to day business (meetings, phone, e-mail)

All-Europe multi-annual air quality reanalysis for epidemiologymulti-annual, air quality, re-analysis Person EU ELAPSE project

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T a r g e t e d s e r v i c e s M A C C

allair qualityemissions and surface fluxesglobal atmospheric compositionsolar radiationozone layer / UV

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T a r g e t e d s e r v i c e s C A M S

allair qualityemissions and surface fluxesglobal atmospheric compositionsolar radiation

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R e q u i r e m e n t C l a s s i f i c a t i o n M A C C

Already fulfilledAlready in URDBNew requirement in scopeOut of scope for CAMS

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R e q u i r e m e n t C l a s s i f i c a t i o n C A M S

Already fulfilledAlready in URDBNew requirement in scopeOut of scope for CAMS

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P o t e n t i a l i m p a c t i f i m p l e m e n t e d M A C C

high + specific impact (high powerorganisation as originator)high + wide impact (large number ofusers making a similar request)>medium impact (several usersmaking a similar request)little impact (requested only bysingle occasional user)None

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P o t e n t i a l i m p a c t i f i m p l e m e n t e d C A M S

high + specific impact (high powerorganisation as originator)high + wide impact (large number ofusers making a similar request)>medium impact (several usersmaking a similar request)little impact (requested only bysingle occasional user)None

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AtmosphereMonitoring • Co-organized with national user community

– Focus on their specific needs– Stimulate exchange between users

• 2 dedicated per annum, 1 at annual assembly

• 2016 user workshops:ffenba– Riga (18 October), Och (22 November)– Athens (assembly user day 15 June), Brussels (DG-ENV, 28 November, policy focus)

• 2017 user workshops– Warsaw (17 May, Polish community)– Utrecht (13 June, Dutch and Belgian communities)– Madrid (TBD in autumn, industries focus)– XXX (TBD in autumn, with EEA + EIONET, policy focus)

U s e r w o r k s h o p s

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AtmosphereMonitoring

C o n c l u s i o n

You are most welcome to contact us with your needs and feedback

• ECMWF staff• CAMS helpdesk• CAMS-94 ([email protected] and partners)• “your” CAMS contractor

• … at user workshops / user days– Utrecht, 13 June 2017– Madrid, autumn 2017– Kopenhagen (policy), autumn 2017

• TODAY