How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar...

47
How to use sociocracy to improve collaboration and expand Agile practices April 10, 2013

Transcript of How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar...

Page 1: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

How to use sociocracy to improve collaboration and expand Agile practices April 10, 2013

Page 2: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Derwyn  Harris  Presen-ng  

Page 3: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Jama Software, Inc.

Portland Oregon

Founded 2007

600+ customers

12 of the Fortune 100

Page 4: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Challenges • Lack of communication • Confusion • Missed deadlines • Missed expectations • Redundant conversations & work • Unsynchronized work

Page 5: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Sociocracy

Collaboration Agile

Page 6: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Sociocracy

Page 7: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Sociocracy

soh-see-ok-ruh-see

sōs(h)ēˈäkrəsē

Page 8: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

“Sociocracy is a system of governance, using consent-based decision making among equivalent individuals and an organizational structure based on cybernetic principles.”

wikipedia

“Sociocracy is an elegant operating system for organizations. It establishes a dynamic leadership structure that engages the energy and creativity of all members of the organization.”

Sociocracy.info

Page 9: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

“Sociocracy is a system of governance, using consent-based decision making among equivalent individuals and an organizational structure based on cybernetic principles.”

wikipedia

“Sociocracy is an elegant operating system for organizations. It establishes a dynamic leadership structure that engages the energy and creativity of all members of the organization.”

Sociocracy.info

Page 10: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Principles of Sociocracy

3

Page 11: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Consent to Policy Decision •  “Policy Decisions help define the scope

of  operational day-today decisions” • These Policies are defined through

consent • The policies are amendable Examples:

– The Constitution – New years resolutions

1

Page 12: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Circles 2

Page 13: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Double Linking 3

Page 14: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

1. Consent to Policy Decisions 2. Circles 3. Double Linking

Page 15: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Hierarchy

Page 16: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Communication

Collaborative, Empowered, Informed Rigid, Inefficient, Disconnected

Page 17: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Sociocracy

Agile

Page 18: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

The Agile Manifesto

Individuals and interactions over process and tools

Working software over comprehensive documentation

Customer collaboration over contract negotiation

Responding to change over following a plan

Page 19: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

The Agile Manifesto

Individuals and interactions over process and tools

Working software over comprehensive documentation

Customer collaboration over contract negotiation

Responding to change over following a plan

Page 20: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Agile Manifesto ◦  Interactions ◦ Collaborative ◦ Adaptive ◦ People ◦ Feedback loops

Agile Methodologies o Sprints o Standups o Backlogs o Velocity o Kanban

VS

Page 21: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

v

Roadmap

Release

Iteration

Daily

Data & Process VS

Communication & Collaboration

Page 22: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Lean Development

• Amplify Learning •  Empower the team •  Build Integrity In •  See the whole •  Eliminate Waste •  Increase Flow

Page 23: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

The Scrum Circle • Process Facilitator (P) • Dev/QA (P) • Product Owner (P) • SME (P) • Stakeholder (C) • Manager (C)

Page 24: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Sociocracy

Collaboration Agile

Page 25: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Poll How important do you think “Collaboration”

is in your projects?

– Yes, very –  Sure, why not – Not so much

Page 26: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

How do you collaborate today?

Page 27: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Human Nature •  Interpretation • Voice vs Words • Personalities • Expression • Memory

Page 28: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

|. || | |.|

|||..||?

Telephone  

Page 29: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Group Think •  Introverts vs Extroverts • Diversity • Association • Starting point • Voice vs Words • Brainstorming vs independent

reflection

Page 30: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Are Stand-Ups Collaboration? • What are you working on? • Are you blocked? • Catalyst of collaboration • Circle focused

Page 31: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Remember Hierarchy

Page 32: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Problems  

• Agile  has  struggled  to  expand  outside  of  the  engineering  team.    

• Collabora9on  as  a  concept  hasn’t  matured  or  evolved  

Page 33: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Customer

Sales

Marketing

Services

Exec

Product Team

Page 34: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Sociocracy

Collaboration Agile

Page 35: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Sociocracy and Collaboration

Product Team

Marketing

Sales

Executives

Page 36: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Jama Example

Product Team

Marketing

Sales

Executives

Solution Architects

Page 37: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Start Simple • Analysis

–  Evaluate who is in meetings and how many –  How do conversations/decisions get shared? – What policies are in place?

• Get Started –  Define circles – may already exist –  Create some policies- consensus –  Give circles control –  De-emphasize titles – Measure & reward

Page 38: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Expanding upwards •  If Engineering is already Agile start the

double linking there. • Create or confirm consensus • Expand from there •  “Smart” meetings • Use tools for efficiency

Page 39: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Benefits •  Innovation • Quality • Accuracy • Alignment •  Joy & Happiness

Page 40: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Interesting companies

Page 41: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Lastly

How can tools help?

Page 42: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Tools?  

Page 43: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

All  Together  

Page 44: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers
Page 45: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers
Page 46: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

References •  Sociocracy

–  http://www.sociocracy.info/ •  Agile

–  http://en.wikipedia.org/wiki/Agile_software_development –  http://en.wikipedia.org/wiki/The_Chicken_and_the_Pig

•  Lean –  http://en.wikipedia.org/wiki/Lean_manufacturing –  http://en.wikipedia.org/wiki/Lean_software_development

•  Collaboration –  Telephone

• http://en.wikipedia.org/wiki/Chinese_whispers –  Group Genius by Keith Sawyer

• http://amzn.com/B0095XK76A –  Quiet: The power of introverts in a world that can’t stop

talking by Susan Cain • http://amzn.com/B004J4WNL2

Page 47: How to use sociocracy to improve collaboration and expand ...media.modernanalyst.com/Webinar Sociocracy and Agile.pdfJama Software, Inc. Portland Oregon Founded 2007 600+ customers

Leverage your collective genius. http://jamasoftware.com

PDU Credits To submit this course for PDU/CDU credit to your association, provide them with the following information:

•  Webinar Title: “How to use sociocracy to improve collaboration and expand Agile practices”

•  Date: April 10, 2013 •  Provider: Modern Analyst Media LLC •  Email: [email protected] •  Phone: (818) 284-6800