How to Understand the omnichannel user experience

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description

Understanding the Omnichannel User Experience - Is a short presentation on different omnichannel retailers, and their way of providing an omnichannel experience. Also metods to understand this experience is presented

Transcript of How to Understand the omnichannel user experience

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Check out http://goo.gl/ZiC4Ov

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Low on Milk => Order automatically via Tesco API

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Possible user journeys for TESCO..

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