How to Implement Social Selling Strategies into your Sales Department - Association of Professional...

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Michael (Mike) Clark @ReallyConnect @MikeClark03 company/really-connect groups/ReallyConnect Reallyconnect.com How To Implement Social Selling Strategies Into Your Sales Department

Transcript of How to Implement Social Selling Strategies into your Sales Department - Association of Professional...

Michael (Mike) Clark

@ReallyConnect @MikeClark03

company/really-connect

groups/ReallyConnect

Reallyconnect.com

How To Implement Social Selling

Strategies Into Your Sales

Department

Why are we here?

Source:

LinkedIn

How has LinkedIn & Social changed business?

How much of the decision making process is complete

before someone reaches out to a sales person?

58%! (IBM)

What have you done to adjust your sales process (culture)?

Why LinkedIn & Social Selling?

7 stages of your Social Journey

5 step strategy to be successful on LinkedIn

3 fundamental principles of (online) networking

Passive: Tips for an Attractive LinkedIn Profile

Active: strategies to build a high quality network

Proactive: Sales Navigator

Agenda

Who were we?

+ 500 other corporates & 1000’s of SMEs

Social Selling or Buying?

Social Selling

is about identifying and leveraging the TRUST (via

social media) that is already in your network with a

view to expand and enhance your business through

relationships

Social Selling or Buying?

Social Buying

Leveraging professional networks for

buying support to increase confidence in

decision making

Source: IDC

LinkedIn

whitepaper

Source: IDC

LinkedIn

whitepaper

Social buyers make 61% more purchases on

average than buyers who don’t use social

Source: IDC

LinkedIn

whitepaper

Compared to other B2B buyers, buyers who use social

media for purchasing spend 84% more per purchase

Source: IDC

LinkedIn

whitepaper

Social buyers have a higher level of company

influence than purchasers who don’t use social

Source: IDC

LinkedIn

whitepaper

Digital is NOT Social!

What is the difference between Digital and Social?

Copyright © 2015 | Scredible PLC | All registered trademarks and material

acknowledged This material and marks are proprietary to, and the sole property

of, Scredible PLC.

DIGITAL IS NOT SOCIAL!DIGITAL

• Cloud

• Mobile Devices and apps

• Big Data

• Analytics

• Security

• Internet of

Things/Sensors

• User interfaces

• Software as a service

• Wearables

SOCI

AL

• Culture

• Collaboration

• Cause

• Customer

• Co-creation

• Communication

• Conversation

• Engagement

• Sharing

Economy

Copyright © 2015 | Scredible PLC | All registered trademarks and material

acknowledged This material and marks are proprietary to, and the sole

property of, Scredible PLC.

The 7 steps on your Social Journey?

Awareness

Interest

Fears

Concerns

Insight

Inspiration

1 2

Aspiration

Goals

Objectives

Roles

Duty

Sponsoring

3

Strategy

Content

Rollout

Budget

Support

4

Content

Plan

Approval

Execution

5

Rollout

Training

Coaching

Webinars

Blended

6

Metrics

Tracking

Tracing

Scoring

Adapt

7

Scale up

Next Level

Location

Language

Best

Practices

What stage are you at on the Social Journey?

What are the biggest issues that are holding your company back today?

Discussion Time

Largest professional social network in the world

347 million globally

200% growth in 3 years!

17+ million UK

1 million users a quarter, 100% growth in 2 years!

84+ million Europe

Why LinkedIn?

YOUR SOCIAL STRATEGY MUST CREATE A ROI

Posit

ion

Publ

ish

Partici

pate

Prese

nce

Prof

ile

Trustabilit

y

ROI = Respected Leader, role

model

Credibilit

y

ROI =

Marketing/Awareness,

Personal Brand/Social

capital

Likeabilit

y

ROI = Reputation

Informed/

Context

Connectabilit

y

ROI = Strong

Network

Visibilit

y

ROI = Be

found/look good

on Google

MOTIV

E

Copyright © 2015 | Scredible PLC | All registered trademarks and material

acknowledged This material and marks are proprietary to, and the sole

property of, Scredible PLC.

THOUGHT

LEADERS

EVERYONE

IN THE

COMPANY

Social Selling Index

Why use the Social Selling Index?

5 Step Success Strategy

1. Define a specific goal

2. Think of the people in the best position to help you reach your goal

3. Use “Advanced Search”

4. Look at the list for common contacts

5. Ask the person you have the best relationship with for a Magic Mail

Results you can expect

Fundamental Principle 1

the REAL Power is in the 2nd Degree

1st Degree: everyone knows 250 people

2nd Degree: those 250 know 125 = 31,250

3rd Degree: 31,250 * 125 = 3,906,250

4th Degree: 3,906,250 * 125 = 488,281,250

5th Degree: 488,281,250 * 125 = 61,035,156,250

Fundamental Principle 2

the Networking Attitude

Networking Attitude

= sharing information in a reactive and proactive way

without expecting anything immediately in return

“Give and Receive”

Fundamental Principle 3

the “Know, Like & Trust” Factor

“All things being equal people do business with

– and refer business to – people they know, like and trust.”

Bob Burg (USA), Networking Expert

Attractive Profile?

1st Impressions

How important are 1st Impressions?

Nowadays, where is your 1st Impression taken?

3

BEFORE

A customer’s first stop was thecompany website.

NOWTheir first stop is your people.

PEOPLE VIEW PEOPLE, NOT WEBSITES

Copyright © 2015 | Scredible PLC | All registered trademarks and material acknowledged This material and marks are proprietary to, and the sole property of, Scredible PLC.

Active Strategies To

Build a Quality Network

PRESENCE...

Positi

on

Publi

shMOTIVE

Participate

Prese

nce

I want to lead my industry/cause to establish a strong position and following in the market, helping to form/ drivecommunities/industry bodies of influence, building my ownand my company social capital.

I want to regularly publish content on my expertise/ aboutmy sector and establish myself as a thought leader andsought after resource by clients.

I want to participate on social networks to learn, keep myselfinformed, share, connect with people directly in order to buildmy online reputation and credibility.

I want to build me network presence both internally and externally to help me and my company gain access to newcontacts and opportunities

I want to look good online when being searched for or whenpeople look at my profile on LinkedIn

THOUGHT

LEADERS

EVERYONE

IN THE

COMPANY

Copyright © 2015 | Scredible PLC | All registered trademarks and material

acknowledged This material and marks are proprietary to, and the sole

property of, Scredible PLC.

5 Ways to Build Your Network

Colleagues

Alumni

People You May Know

Add Connections

Clients, Suppliers, Friends, Partners…

Become a Thought Leader

Scredible takes care of your digital life

and changes the way you learn and

grow.

A personalized AI assistant to bring

out your very best for business,

clients, and income.

This is Scredible. Smarter, not harder.

Proactive: Sales Navigator

How to roll out a Social Selling Strategy

Success Story - >£150,000 in sales

“Through applying the Really Connect LinkedIn strategies, I’ve

put more than £400,000 into my pipeline and closed

>£150,000 in sales in the past year alone!”

In-Company Training & Consulting –

Awareness or Strategy Session

Starting with a complimentary consultation

Hand in your business card to receive a free digital

copy of our book.

Plus a free copy of - How to Roll Out Your Social Strategy - brochure

How can we continue to help you?

Michael (Mike) Clark

@ReallyConnect @MikeClark03

company/really-connect

groups/ReallyConnect

Reallyconnect.com

How To Implement Social Selling

Strategies Into Your Sales

Department