How to Drive Sustainable SharePoint Adoption #iaspug
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Transcript of How to Drive Sustainable SharePoint Adoption #iaspug
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How to Drive Sustainable SharePoint Adoption
Dux Raymond Sy, PMP, MVP
Managing Partner
Video: http://www.youtube.com/watch?v=9hL6n7JQFYg
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I’m Dux
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Why won’t this one fit?
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Why Training Alone Is Not Working
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Sustainable SharePoint Adoption (SSA)
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Four Phases of SSA
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Executive Ignorance is Not Bliss
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It’s All About Business Value
Expedite Innovation Facilitate Engagement Financial Gains
$
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Identify solutions, don’t showcase features
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Involve Key Business Stakeholders � Identify business needs
� Review existing collaboration patterns & tools
� Automate manual business processes
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Prioritize
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IT Can You Handle This?
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Engage Key Business Groups
Corporate
Communicators
Human
Resources
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Identify Existing SharePoint Resources
Training
User Management Plan
Governance Plan
Release Management Plan
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Establish Support Model � Self-Service
� Site Managers
� IT addresses higher level support
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Develop Contextual User Training � Site Managers
� Business Users
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Deliver Contextual User Training � Make it engaging
� Give homework
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Activity: SharePoint Jeopardy
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Self-Service FAQ
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Regular Adoption Activities
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� Lunch and Learns
� Corporate Communications
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Coach and Mentor
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Four Phases of SSA
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What Does It Take to Win?
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http://www.innovative-e.com/artifacts/customer/Enterprise%20Adoption%20JS.pdf
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[email protected]://twitter.com/meetduxhttp://innovative-e.com
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thank you
thank you