How to create an enduring business in 2013

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Resetting Business Expectations

©2006-2013 icebreaker executive www.icebreakerexecutive.com

What are the hidden opportunities that enable business owners and their companies to thrive in 2014 and beyond?

http://www.icebreakerexecutive.com/

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What is compromising your business value?


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“The art of choosing men is not nearly so difficult as the art of enabling those chosen to attain their full worth.” ~Napoleon


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Tom Pickering engages to provide the hands on support, oversight, and access to the very best resources from his proven network from start to finish.

Tom Pickering BA(Hons) FIETIcebreaker CEO


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We don’t need to be there all the time

•Because the test of good management is what happens when you are NOT there


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Creating value is not about “the what” it is ALL about “the how”


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Reaching a different outcome is about

•The breadth of experience/scenarios•An extraordinary commitment to deliver


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We are pleased to have made mistakes

...because we can share this learning too


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If you keep on doing what you’ve always done you will keep on getting the results you have always got. ...If you want a different result you need to change your actions

...which often means challenging ones flawed beliefs


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Our unique approach is at the core of what enables us to be so effective•How do you create a legacy and change beliefs? John Webster and Tom Pickering pioneered the approach. Since then we have 7 years of implementing this to realise remarkable results


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Stay humble

Being a professional is knowing the boundaries of one’s knowledge and when to take advice

The only danger is therefore knowing it all !


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Get to the truth or the problem will never be fixed


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Judge us on what we do from the start, the rest is history


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Our starting point is to review what the owners and executives are doing

- Because good or bad - everyone else will follow


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The scope of the capability development starts and must include the business owners, so it is critical we have the right role to lead the change


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We will also ensure you have the right team to achieve the plan

... So its a closed loop - you can trust us


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We enable ambitious business owners to realise their ambitions


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•How are you going to create value?


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The issue for ambitious owners and executives

Are you following a realistic plan to realise value?•Do you have the right counsel to help you recognise and face the current risks?


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In a challenging situation or climate

Don't recruit more of the same!


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The only danger of an unrealistic plan

is tenaciously sticking to it!


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Passion is the key to success

•Focus on making people passionate about finding out what customers value


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The new norm

All plans need continuous challenge.. Pride and ego need replacing with passion, humility and more effective teams and ways of working


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“Creating a sustainable pot of value requires applying award winning experience to leapfrog the competition too”


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Where does our speed and analytical ability come from?

Like Accident and Emergency, in turnaround & award winning situations the implementation target is much faster.. & have tenacity and passion to realise results


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All that is missing in a corporate environment is a shorter completion time and teh ability to execute change


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How do we preserve cash?

By reaching the plan and realising results much faster...this effectiveness enables our affordable monthly fee


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The monthly fee just keeps the wheels on during the process

Our reward solely comes from realising the value within 2 years


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What does excellent look like?

By sharing our award winning and varied experience it allows us how to set the bar higher


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Once committed we are always accessible and support flexibly to achieve the outcome to suit the scenario – servant leadership


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Cash and profit

Focus on a CASH generating plan and Profit looks after itself

.. A myopic focus on profit is often lethal


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Why does speed matter?

Because delays, create unceratinty - burn value and cash!


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& humility is important

Encourage mistakes; its the ONLY way to learn


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Its important to act early or the business can become too expensive to fix - insolvencyMost owners don't recognise these signs nor know how to act or react

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Who has the integrity to put the business interests first?

We have developed this integrity from turnaround scenarios


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But most employees naturally put their own interests before the best interests of the business


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So you need a catalyst to make sure the business comes first


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We provide the catalyst to get to the truth and enable the business to make the right decisions


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A business is future proof, when it has the capability, structure and relentless passion to continually reinvent itself.


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Tom provides total Commitment to the outcome “without being trapped by an inflexible solution”


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& Owners need a FLEXIBLE solution to suit the emerging scenario


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We treat a Business’s money with the same care as if it is our own moneyWe zero base any expenditure


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What is a business worth if the owners are still critical to the day-day running?


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Many critical business experiences are once in a lifetime events for capable owners, this leaves unrealistic expectations that should be respectfully realigned


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Conversely not getting to the truth.. “causes unrealistic expectations and delays which burn cash”


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Owners that are waiting for the wind to change to suit them - create a “virtual outcome”


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We don’t know better, we simply align expectations and are expert at enabling others to perform at their best


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Advice is worse than a waste of money without having the accountability and responsibility for changing actions... We are not consultants


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Advice is also useless, to many excellent organisations that don’t know how to build capability


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Increase margin •rebuild the passion that created the business in the first place


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Ensure there is a sustainable core, and relentlessly improve the remarkable aspects of the business


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What matters to us?

Trust, getting to the truth, achievement, relentlessly finding better ways, preserving cash, and open communication


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The Pitfall with developing capability

Management are THE role models who set the standard that EVERYONE MATCHESSo Change ALWAYS starts with ME, not YOU


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What is going on if people are not thinking?

“A thinking workforce creates predictable results”


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Developing capability

•Create the right structure •Give people space to think •Work flexibly•Work very hard


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Passion motivates employees to be an ambassador for their company all of the time


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Developing capability has nothing to do with training... It is implicit in this way of working


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Raising the bar

•Set the way of working & improve it•OK to disagree, but someone is always responsible for making decisions


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Checking strategy vs. key capabilities

•Develop the mastery of continuous capability assessment and the understanding of people


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Staying ahead

•Stay humble regardless of the circumstances•Have productive dialogue with customers or someone else will do so!


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Simplicity

•Work obsessively to reach simplicity•Strategy communicated in max 5 bullet points•Be consistent


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Teamwork checks decision making and rationalises new ideas thoroughly and quickly


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Set the means of decision making to suit the scenario and focus on the present to constantly check the strategy


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Why do 80% of passionate people in the workplace feel unwanted?


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... Harnessing and misreading passion

•People complain because they DO care•Difficult people are passionate people!•Give passionate people more responsibility


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Financial management

•Cash is king•Zero based budgeting ensures you keep your cash


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Ways of working

•Select the right people for the bus, without cloning•Recognise and Value diversity; listen and don’t interrupt


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Increase and sustain margin by identifying what is the main source of value that is difficult to replicate then relentlessly develop it.


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Define objectives using measurable targets, obsess about consistency and simplicity


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Managing risk is counterintuitive; it depends upon decisive and delegated decision making


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Accept you never have all the answers but be proactive to reach YOUR OWN certainty


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We rationalise everything ultimately against what is right for the business


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Staff motivation drives customer satisfaction


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Showing trust requires real courage•People and customer experience are the most important assets•Everyone has a critical role, give them space


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The new norm - continuously challenge decision making and make sure parties remain aligned on the outcome NOT the solution


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Staying Ahead earns the space to think


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Businesses need a catalyst


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How to create an enduring business in 2013

Business

Transcript of How to create an enduring business in 2013