How Raven Stole the Sun and other Lessons in Organizational

Transformation

Marina Hutton & Kieran Harrop

When did you feel energized and passionate about change/transformation at work or in life?

What worked well in that change?

Change Management is the application of process and tools to manage the

people side of change so that the desired results of the change are realized

Business outcomes

Anyone who enables people to go through change …

is a change leader

Organizational leadersManagersEmployeesProject team members

Change management practitioners

Approaches to change management

Kotter

Bridges

Fischer

Hiatt

Cooperrider

1969 20111994

Bridge’s Transition ModelChange is situational and happens without people transitioningTransition is psychological and is a three-stage process

Managing Transitions, William Bridges, 1991

Kotter’s Eight Steps Change ModelLeading Change – John Kotter, 1995

Managing change is not enough; you have to lead it

Tie everything back to the vision.

SCARF Model

ADKAR process for individual change?

Appreciative Inquiry

We grow in the direction of our questions

“Appreciative inquiry is the cooperative, coevolutionary search for the best in people, their organizations and the world around them” Cooperrider/Whitney

“We cannot solve our problems with the same thinking we used when we created them” Einstein

Words create worlds

Describe a time when you were most engaged in your organization.

What do you most love most about your job? What are you most passionate about?

Root success analysis

“[Appreciative Inquiry] deliberately seeks to discover people’s exceptionality” Cooperrider

“In AI, intervention gives way to inquiry, imagination and innovation”Cooperrider/Whitney

Stories in Change Management

ACCS Early Adopters

Reusable business solutions

Community of Practice

Metrics

OnboardingTraining

Clear business objectives

Strong sponsorship

Success!

NRPP

ADKARProsci

Building capacity

Change resilienceCulture change

Breaking down silos

Active & visible sponsors

Act as if we are one organization

Appreciative inquiry

AsOn the field

We all have a lifetime of change experience.

We are all stories of change

Pause

What is transformation?

Transformation to me means the powerful unleashing of human potential to commit to care about and change for a better life. Transformation occurs when people give up their automatic way of being and commit themselves to a different

future.Monica Sharma

The voyage of discovery is not in seeking new landscapes …

but in having new eyes – Marcel Proust

How Raven Stole the Sun

The 100/0 Principle

Actions + Relationships = Results “The success of an individual, a team or an entire organization depends largely on the quality of the relationships” – Al Ritter

Awareness & Choice

The Secret to Great Relationship

What happened? What is useful here? What do I want?

What can I learn?

What’s possible?

What’s the bigger picture?

What are my choices?

What is the other person

thinking, feeling, wanting?

Who’s to blame?

What’s wrong with me? What’s wrong with them?

Why am I such a failure? Why are they stupid?

Switching question:Am I in judger?

Learner path Judger path

When we can’t control what’s happening, we can to choose the way we respond to what’s

happening.

That is where our power is.

What is the one thing you commit to bringing back to your organization?

Discussion/Questions

Recommended Resources

The 100/0 Principle: The Secret to Great Relationships – Al RitterChange Your Questions, Change Your Life – Merilee AdamsChange Management: The People Side of Change – Jeffrey Hiatt, Timothy CreaseyAppreciative Inquiry: A Positive Revolution in Change – David Cooperrider, Diana WhitneyThe Power of Appreciative Inquiry – Diana Whitney, Amanda Trosten-BloomThe Four Agreements – Don Miguel RuizHoopla (free app) – Greater Victoria Library – Audio Books

Videos:It’s Not About the Nail– https://www.youtube.com/watch?v=-4EDhdAHrOg How Great Leaders Inspire Action, Simon Sinek–https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action The Power of Vulnerability, Brene Brown – https://www.ted.com/talks/brene_brown_on_vulnerability