How digital transformed the news cycle - and what you can do about it

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“How digital transformed the news cycle - and what you can do about it" Martin Belam Hacks / Hackers, August 2011 Lead User Experience & Information Architect, The Guardian @currybet

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Eight things that I believe news organisations need to stop doing, start doing, or do better, in order to cope with the way that digital has transformed the news cycle. Originally presented at Hacks/Hackers London, an essay version can be found at http://www.currybet.net/cbet_blog/2011/09/hacks-hackers-essay.php

Transcript of How digital transformed the news cycle - and what you can do about it

Page 1: How digital transformed the news cycle - and what you can do about it

“How digital transformed the newscycle - and what you can do about it"

Martin BelamHacks / Hackers, August 2011

Lead User Experience & Information Architect,The Guardian@currybet

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I am not a hack

13th century miniature of the Siege of Jerusalem

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I am not a hacker

This is what home computers used to look like

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I joined the Guardian in 2009

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1. Write newspaper

2. Print newspaper

3. Wrap fish‘n'chips in newspaper

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1. Write newspaper

2. Print newspaper

3. Wrap fish‘n'chips in newspaper*remember to have sent the British Library a copy

**and our own library

***and send the front page to @suttonnick in advance

*****and sub-edit it, check it with legal, write the headlines,clear the rights for the images, make late changes, re-sub it,

syndicate the best bits, and get the files packaged up

****and publish it all to the web

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1. Write newspaper

2. Print newspaper

3. Wrap fish‘n'chips in newspaper*remember to have sent the British Library a copy

**and our own library

***and send the front page to @suttonnick in advance

*****and sub-edit it, check it with legal, write the headlines,clear the rights for the images, make late changes, re-sub it,

syndicate the best bits, and get the files packaged up

****and publish it all to the web

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Oh. Did I say “web”?

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1 Stop the shovelsMobiles are not tablets.Tablets are not desktops.Neither of these types of devices are print.

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There are more and more platforms to come

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We are in “the animated gif years”

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Not all content works for all mediums

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Getting it wrong sends the wrong signal

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2 Be fastThe audience expect news inreal-time.

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Most people can publish faster than most news orgs

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Print seems slower and slower and slower

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Live blogging is a native digital format

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The BBC’s tools now seem ahead of the pack

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Story-telling tools are appearing all the time

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It is vital to let journalists experiment

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Paul Lewis - was that a riot #Twitrip?

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3 Be permanentThe web is forever.And it should be right.

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Our content now lasts longer than a day

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We need better digital corrections

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Wikipedia-style “di!s” may be a step too far

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But we should be avoiding this...

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4 Organise & ownFind people to “own” thedark corners of your digitalpresence

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You get some metadata and “furniture” in print

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but there is so much peripheral digital content

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Teams of people agonise over the words on the left

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The words on the right? Not so much...

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You need a web governance mindset

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5 Metadata is a friendUse semantic mark-up.The future will thank you.

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Metadata is your friend

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And so is semantic mark-up

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There are many flavours to choose from

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6 CurateNot all news is born equal.Help readers get to the beststu!.

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Not all news content is born equal

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Context is often lost in digital transformation

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Context is often lost in digital transformation

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Give clear signals to the user

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Help them find the best of your content

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Help them find the best of your content

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7 Expand and re-useExploit your archives.News organisations areuniquely placed for this.

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News has been recorded for centuries

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Many sites charge for archive access

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Guardian Shorts extend the life of our content

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1.2.3.4.5.6.7.

Stop the shovelsBe fastBe permanentOrganise & ownMetadata is a friendCurateExpand and re-use

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This made me cross yesterday

“The top four most important skills cited by editors were: writing, finding news stories, interviewing and legal knowledge - while at the bottom of the list came social media, web skills and interaction with readers.”

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This made me cross yesterday

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The article didn’t link to the source

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And the source has basic usability issues

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8 Don't stop learningThe digital revolution isperpetual revolution

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Thank you. Questions?