Hospital Compare: A consumer quality tool Presented by: Michael McMullan Deputy Director, Center for...
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Hospital Compare: A consumer quality tool
Presented by:Michael McMullan
Deputy Director, Center for Beneficiary ChoicesCenters for Medicare and Medicaid Services
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Hospital Quality Alliance: Improving Care Through Information
• A public-private collaboration to improve quality of care
• Goal: To identify a robust set of standardized and easy-to-understand hospital quality measures.
• Provides information for consumers and healthcare professionals
• Collaboration and Partnership
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Overview
• One of many quality compare websites
• Informs consumers about quality and incentivizes for quality improvement
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Overview
• Applies to all adult patients
• Web address: www.hospitalcompare.hhs.gov www.medicare.gov
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Consumer Testing
• Consumers and healthcare professionals
• Testing of the prototype for ease of navigation and usability
• Results of testing reflected on the website
• Continue testing for improvements
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Hospital Compare Provides:
• Information for consumers to start a conversation about how to get the best care.
• A tool that equips consumers to:– think more concretely about quality– realize that quality can differ across facilities– understand that there are quality differences
and these differences can be measured– learn that individuals can affect quality through
their questions and their choices
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What Hospital Compare Isn’t:
• Top 100 Hospitals
• The only resource for making healthcare decisions
• Set in concrete