Hookipa December 2009

13
issue 7 2009 P2 P3 P7 Almost 146 years ago, Abraham Lincoln reminded Americans, “We have been the recipients of the choicest bounties of Heaven; we have been pre- served these many years in peace and prosperity; we have grown in numbers, wealth, and power as no other nation has ever grown.” Those words were spoken in 1893 during the Civil War. Our Nation emerged from that conflict stronger than ever be- fore. And today, as we fight the war on terrorism as part of the joint effort, those words still ring true as we enjoy the privileges and unparalleled freedoms that we have helped secure. And so at this special time of the year, we offer our appreciation to you and those that serve our Na- tion with a level of devotion and selfless service unequalled in any other country. You walk point for NHV and display the values and principles that we hold dear – Alaka’i, Lokahi, Ohana, Ho’okipa, and Kina’ole. These special holidays are also a time for families to join in celebration and reunions. Families have long provided strength and values to our charac- ter as a Nation. We give thanks to our Ohana and those we choose as Ohana. We are a proud organization rich in integrity and personal courage. And so to the Ohana of Native Hawaiian Veterans LLC, we offer special thanks for the dedication you demonstrate. We wish all of you and your loved ones a safe and happy holidays. by Ray Jardine, NHV Honolulu President’s Corner: Reflection During the Holidays Ho‘okipa SHARING OF THE NEWS PULEKINA HA’ILONO The holidays are upon us and it is a time for our Ohana to pause and enjoy a day of rest, relaxation, and fellowship. As families and friends gather, Thanksgiving, Christmas and the New Year also provides an opportunity to show our gratitude for the blessings we enjoy in a free and prosperous Nation. Members of Native Hawaiian Veterans LLC can take pride in the fact that their service and solutions to our customers preserve the privilege of living and working in a free society characterized by the highest ideals of liberty. Dr. Raymond Jardine, Jr. Colonel, Army, Retired President & CEO ALOHA - WELCOME TO THE OHANA NHV IN THE COMMUNITY WORD OF THE DAY BIRTHDAYS & ANNIVERSARIES WELCOME TO DJIBOUTI, THE LOCAL TIME IS... I SCREAM, YOU SCREAM... AN ICE CREAM QUALITY MANAGEMENT SYSTEM P4 PERSISTENCE: GETTING HELP FOR OUR VETS WITH PTSD P11 HR NEWS RUN RUDY, RUN P12 NEW FOR 2010: NHV TIME SHEETS & EXPENSE REPORTS P6 CHANGING FRONTS: WOUNDED WARRIORS & NHV P9

description

Sharing of the news!

Transcript of Hookipa December 2009

Page 1: Hookipa December 2009

issue 7 • 2009

P2

P3

P7

Almost 146 years ago, Abraham Lincoln reminded

Americans, “We have been the recipients of the

choicest bounties of Heaven; we have been pre-

served these many years in peace and prosperity;

we have grown in numbers, wealth, and power as

no other nation has ever grown.” Those words were

spoken in 1893 during the Civil War. Our Nation

emerged from that conflict stronger than ever be-

fore. And today, as we fight the war on terrorism as

part of the joint effort, those words still ring true as

we enjoy the privileges and unparalleled freedoms

that we have helped secure.

And so at this special time of the year, we offer our

appreciation to you and those that serve our Na-

tion with a level of devotion and selfless service

unequalled in any other country. You walk point for

NHV and display the values and principles that we

hold dear – Alaka’i, Lokahi, Ohana, Ho’okipa, and

Kina’ole.

These special holidays are also a time for families

to join in celebration and reunions. Families have

long provided strength and values to our charac-

ter as a Nation. We give thanks to our Ohana and

those we choose as Ohana.

We are a proud organization rich in integrity and

personal courage. And so to the Ohana of Native

Hawaiian Veterans LLC, we offer special thanks for

the dedication you demonstrate. We wish all of you

and your loved ones a safe and happy holidays.

by Ray Jardine, NHV Honolulu

President’s Corner: Reflection During the Holidays

Ho‘okipaS h a r i n g o f t h e n e w S

P u l e k i n a h a ’ i l o n o

The holidays are upon us and it is a time for our Ohana to pause and enjoy a day of rest, relaxation, and

fellowship. As families and friends gather, Thanksgiving, Christmas and the New Year also provides an

opportunity to show our gratitude for the blessings we enjoy in a free and prosperous Nation. Members of

Native Hawaiian Veterans LLC can take pride in the fact that their service and solutions to our customers

preserve the privilege of living and working in a free society characterized by the highest ideals of liberty.

Dr. Raymond Jardine, Jr. Colonel, Army, Retired President & CEO

aloha - welcome to the ohana

nhV in the community

word of the day

BirthdayS & anniVerSarieS

welcome to djiBouti, the local time iS...

i Scream, you Scream... an ice cream Quality management SyStem

P4 PerSiStence:

getting helP for

our VetS with PtSd

P11hr newS

run rudy, run

P12 new for 2010: nhV time SheetS & exPenSe rePortS

P6 changing frontS: wounded warriorS & nhV

P9

Page 2: Hookipa December 2009

This year’s event focused on aiding the

homeless and impoverished, and gave

volunteers the opportunity to support 44

different San Diego charities during the

weekend during October. several members

of the Coronado Lodge #441 F&AM spent an

entire day providing assistance and manual

labor at ReStore, a construction self-help

facility that assists Habitat for Humanity in

its fundraising efforts.

Dave, who supports our training contract with Commander,

Navy installations Command, noted the particular sense

of satisfaction derived from assisting in a worthy cause.

“Relief and charity are among the important principles that

our Masonic fraternity teaches. Opportunities like these allow

us to put those principles in action.” He also emphasized

that activities like these highlight several key values

articulated by our company: Alaka’i and Ho’okipa, leadership

and generosity.

The Serve-a-Thon weekend marks the beginning of the

Coronado Masons’ concerted effort to engage and assist the

community. More than one dozen Masons from the area

joined them in commemorating Veteran’s Day by assisting at

the san Diego Veteran’s Museum on November 21st.

by Dave Bean, NHV san Diego

NHV in the CommunityLeading a group of san Diego Masons, Dave Bean was among

the 1000 people around san Diego County who participated

in the three-day “serve-a-Thon” organized by Volunteer san

Diego, a nonprofit group that matches volunteers with local

charities throughout the year.

Dave Bean (far right)Shore Force Training Instructor

Dave and two members of his Masonic Lodge join a Volunteer San Diego member at ReStore during the October 2009 Serve-a-thon.

Christopher Brown Senior Program Manager

Paul Cahill Senior Program Manager

Larry Clark Army HQ G3-5-7 CIRM Project Manger

Jose Coronado BUMED Watch Specialist

Christopher Edwards Senior Planner and Strategist

Robert Espinosa Emergency Management Program Assistant & Management Planner

Jarrod Greene BUMED Watch Specialist

Kevin Herrick BUMED Watch Specialist

Joseph Lamothe Senior Program Manager

Andrew Starr CBRN IT Specialist

Cindy Tourison Creative Services Manager

Alohaw e l c o m e

t o t h e

o h a n a

P2

Page 3: Hookipa December 2009

Kuleana is the value which drives self-motivation

and self-reliance, for the desire to act comes from

accepting our responsibility with deliberance and

diligence. When Kuleana is a value that drives

us, we take initiative and we motivate ourselves.

Others need not stoke a fire that burns within us.

Those who accept responsibility will seek the

opportunity to do so. Finding this opportunity

creates energy and excitement for them.

Kuleana weaves empowerment and ownership

into the opportunity that has been captured. The

manager who has learned to delegate well is the

one who has learned to tap into this natural circle

of energy that Kuleana has created.

There is a transformation in Kuleana, one that

comes from ho‘ohiki, keeping the promises you

make to yourself. When you make a promise,

you are putting your good word at stake, and the

actions you then take to deliver on your word.

You have created both your own self-worth

and your value to others. You have accepted

responsibility, you have been held accountable

and you are transformed, the engineer of your

own growth and self development. You are living

the value of Kuleana.Excerpts from:Managing with Aloha by Rosa Say For more information on the author and the book go to: managingwithaloha.com.The book can also be purchased at Amazon.com

Word of the Day:Kule‘ana

Kuleana is one’s sense of personal responsibility. Those who embody the value of Kuleana say “I accept

my responsibilities, and I will be held accountable.” The truth of this statement is seen in their daily actions.

BIRThdAYS

Sung hong NovemberScott Olson NovemberMichelle Tucker November

William dietz decemberChristopher Kalili december

ANNIveRSARIeS (Start date)

Scott Olson 11/5/2007Rudolpho “Rudy” Navor 11/13/2007

Raymond Jardine Jr. 12/10/2004Mike Jones 12/10/2004

¯Seek Kule‘ana, Gain Transformation-

Page 4: Hookipa December 2009

A Growing Concern Everywhere

Hawaiians have a long and proud history of

warrior culture and have served in all branches

of the military. Some of our local vets, however,

are living in caves, parks, on the streets, or in

homeless shelters. Many are victims of PTsD

(Post Traumatic stress Disorder).

natiVe hawaiian VeteranS (nhV’S) involvement

NHV is backing research to develop ways to

make invisible brain wounds visible in order

to prove PTsD. such a breakthrough would

open a door for the development of new

methods to treat mentally disabled veterans,

a door that has been closed for too long.

in March the Pentagon ordered all military

branches to screen for traumatic brain injury.

Chairman of the Joint Chiefs of staff, Admiral

Mike Mullen has recommended screening

for all active military personnel for PTsD. He

hopes this will help to eliminate the stigma

associated with mental disability. This sort of

screening is currently impossible. We have

neither the money nor the doctors to carry

out these procedures. Alternate methods of

examination are under investigation.

from uSa today:

According to the Pentagon, brain injuries

dominate the Iraq war wounds. The

Pentagon has been slow to react to this

growing problem.

in March, usA TODAY reported that the

Pentagon had delayed implementing an

overall screening process for Traumatic

Brain injury (TBi) because military officials

did not want veterans to blame physical

problems on brain injury. A study released

last month by the RAND Corp., a non-profit

research group, states that it costs $27,260-

$32,760 a year to treat a patient with minor

brain injury. Serious cases, the report said,

cost $268,900-$408,250 a year. estimates

vary on how many troops have TBi; RAND’s

study said, however, that there were 2,776

documented cases.

The Pentagon said recently it will change its

security clearance process to help remove

the stigma associated with combat veterans

seeking mental health care. Defense Secretary

Robert Gates, touring a mental health center

at Fort Bliss, Texas said that military service

members and civil defense employees will

not have to report health care treatment when

filling out standard security clearance unless it

was court ordered or involved violence.

The American Psychiatric Association also

released a study showing that 6 in 10 service

members believed seeking help for mental

health problems would have a negative impact

on their careers. Fifty-three percent reported

that they felt others would think less of them

for seeking therapy. The same study shows

that the military ethos is never to leave a fallen

comrade behind.

Evidence from DoD research indicates

deficiency in the current psychiatric/mental

health model of diagnosis and treatment of

PTsD. Brain injury requires interventions that

address the physical injury first, as with any

other wound.

Persistence of untreated physical wounds

leads to failure of outcomes in the form of

homelessness, mental illness, violence and

addictions.

Persistence - Failure is Not an Option

Getting help for our vets with PTsD will take

heroic effort. Failure is not an option.

what is a hero?

On December 7, 1941, Audie Murphy, age

15, tried to enlist in the military. The services,

of course, rejected him. He tried again at the

age of sixteen but lied about his age. The

Marines turned him down for being too short;

he was 5’5’ and weighed 110 lbs. The army

finally accepted him but wouldn’t allow him to

(Continued on Page 5)

G e T T i N G H e L P F O R O u R V e T s W i T H P T s D

W i L L TA K e H e R O i C e F F O R T

Persistence f a i l u r e i S n o t a n o P t i o n

P4

Sources: Wikipedia, AP, USA Today

Page 5: Hookipa December 2009

become a paratrooper. His company commander

tried to have him transferred to Cook and Baker’s

school. Murphy refused. He insisted on becoming a

combat soldier.

Murphy became the most decorated combat veteran

in WWii. He received the Medal of Honor and 32

additional U.S. and foreign medals and citations.

After the war he went to Hollywood and became an

actor. Although his films earned him over 3 million

dollars, he often said that he had no talent.

Murphy is buried in Arlington Cemetery. His grave is

the 2nd most visited site after President Kennedy’s.

The tombstone of a Medal of Honor winner is normally

decorated in gold leaf, but Murphy insisted that his grave be plain and inconspicuous.

Murphy always advocated better care for veterans. in an effort to draw attention to the

problems of returning Korean and Vietnam War veterans, he spoke candidly about his own

PTsD challenge, once known as Battle Fatigue. He publicly called for the united states

Government to offer veterans more help.

final thoughts

Audie Murphy’s Medal of Honor citation reads in part: “Murphy’s indomitable courage and

his refusal to give an inch of ground saved his company from possible encirclement and

destruction, and enabled it to hold the woods which had been the enemy’s objective.”

A comrade who served with Audie Murphy during the war once commented about his

grave marker, “Like the man, the headstone is too small.”

Audie Murphy’s life illustrates the value of persistence. He’s an inspiration not only to our

nation but to NHV. Failure is not an option. The future is up to us.

by Todd Finnigan, NHV Honolulu, with special contribution from Dr. Wayne Nickens, M.D.

“… until we reach a day

when not a single veteran sleeps on the street,

our business is unfinished.”

President Obama, March 26th, 2009

online town hall meeting

(Persistence, Continued from Page 4)

P5

Audie Murphy

Page 6: Hookipa December 2009

Changing Fronts: Wounded Warriors & NHVNowadays, Native Hawaiian Veterans, LLC is recruiting employees of a slightly different

caliber (pun intended). NHV is using referrals from various organizations of wounded

veterans to staff eOC-specific positions for BuMeD – organizations such as the Warrior

Foundation and the Wounded Warrior Project. The latest additions to the NHV team emerge

in the form of BuMeD Watch specialists – two at Naval Medical Center san Diego and one

(soon to be two) at the National Naval Medical Center at Bethesda, Maryland.

joe coronado – nmcSd Balboa: Joe began

his military career in the Navy in september

of 1984 as a Radioman / iT, and retired as an

information systems Chief Petty Officer (CPO)

after 24 years of faithful service. Following his

Navy days, Joe found work in the emergency

Operations Center/Dispatch Center at the

Marine Corps Air station Miramar with

Homeland Security Systems, Inc. Joe was

referred to NHV via the senior enlisted Advisor

at the Wounded Warrior Project. He currently

resides in san Diego with Ana, his wife of 15

years, and their three daughters: Alejandra

(14), Hannah (9), and Abigail (6).

kevin herrick – nmcSd Balboa: Kevin

joined the Army in April of 2001 as an Airborne

Infantryman, but volunteered for the Special

Forces after jump school. In December of

2003, he was assigned to the 10th special

Forces Group at Fort Carson, CO as a special

Forces engineer sergeant (18C). shortly

thereafter, he deployed on his first of two tours

to iraq in support of Operation iraqi Freedom.

After a run-in with an IED abruptly ended his

Army career, he relocated to San Diego with

his wife and went to work for the Navy Center

for security Forces (CeNseCFOR) at Naval

Base san Diego. Kevin was referred to NHV

by sandy Lehmkuhler, executive director of the

Warrior Foundation.

jarrod greene – nnmc Bethesda: Another

Navy veteran (corpsmen), Jarrod comes to

us from Colorado where he was assigned as

the Lead Honor Guard instructor at the Naval

Operational support Center (NOsC) in Denver.

He performed admirably in over 1800 funerals

for veterans from WWii through GWOT vets.

He moved south for his last duty station at

the North American Aerospace Defense

Command NORTHCOM before joining the

NHV team at NNMC Bethesda. Jarrod is still

an active reservist in the Navy.

A robust family man, Jarrod and his wife

care for their three children, as well as

three additional foster children (Jarrod and

his wife have cared for a total of 43 foster

children during their eight year tenure as

foster parents). Jarrod has also served as a

volunteer firefighter for the past 8 years.

NHV will continue to work with various

Wounded Warrior groups/foundations to seek

out those who have given to this great country.

The BuMeD contract should expand into

more positions and we are always looking for

the right opportunities to employ our Veterans.

We would not be Native Hawaiian Veterans,

without the Veterans.

by Kevin Herrick, NHV san Diego

Malamas e r v e • h o n o r • p r o t e c t

Left to right: Kevin Herrick, Joe Coronado, Jarrod Greene

P6

Page 7: Hookipa December 2009

11 degrees north: It was a

torrid day eleven degrees north

of the equator in a backwater

country roughly the size of

Massachusetts. Djibouti, perched

on the Gulf of Aden in Northeast

Africa, has the distinction of being

the hottest continuously inhabited

place on earth ~ so we had that

going for us. It was providence

that we arrived during the “cooler”

part of the year, cooler being a

very generous euphemism. In

fact, it was still “melt your face off”

hot and any respectable Aussie would describe Djibouti as stinking hot

outback only suitable for wild dogs and crazy Englishmen. We were

the lucky ones however and the less fortunate remained outside the

undersized terminal/customs building sweating profusely and eyeing

us with envy. A pale skinned American pushed his way in through

the entry door, his head and face already showing the initial signs of

sunburn. “Just in from the face of the sun?” I asked jokingly. He shot a

hot, displeased look my way. I left it alone.

Somewhere east of eden: Processing customs was easy enough

which led us to ponder what illicit items might have passed through this

place prior to our arrival and more importantly, what might be waiting

for us on the other side. Fortunately, a bus was lingering outside ready

to move us from Ambouli International, Djibouti’s only major airport,

directly to our new accommodations. The bus, packed with luggage

and people, was more reminiscent of land travel in India and the

creeping humidity levels lent credibility to the thought that perhaps we

landed in the wrong part of the world. Luckily it was only a short ride to

the sole us military base on the African continent ~ Camp Lemonnier.

Our arrival at the entry Control Point or eCP assured all of us that

stringent Antiterrorism measures were enforced and the bus snaked

slowly forward through a lengthy gauntlet of concrete barriers, barbed

wire and ID checkpoints. I was

reminded of the old Berlin wall

and I smiled as I contemplated

how much of this security was

meant to keep us in vice the

bad guys out? It was bound to

be a fun filled year.

next stop: “clu-ville”: The

bus pulled to a stop at our new

What Time Is It? the adventures of joe lamonthe, chris edwards & christopher Brown, nhV djibouti

Welcome to Djibouti, the local time is...

The Air France engines muffled the plane’s speaker system as the pilot announced in a less than audible voice; “Welcome to Djibouti, the

local time is ….” the remainder drowned by the noise of the taxiing aircraft. What time was it? in fact, what day was it? We discovered

shortly after deplaning that it was saturday, two days and two continents away from our DC departure gate. We moved across the tarmac

and into the terminal building where we noticed that the local time was stuck at half past the Stone Age.

P7

Figure 1 Ambouli International Airport & Camp Lemonnier, Djibouti

Figure 2 Double stacked CLU’s (west end ~ the high rent district)

Page 8: Hookipa December 2009

home for the next year. it was strange thinking of these boxes as home

but hey, at least we weren’t in the tents. We were shown into what

could be described as a habitable shipping container with enough

room for one person, assuming the person was not claustrophobic.

“Only two of us sharing all this space?” we remarked sarcastically after

seeing the two beds positioned down the side of the Containerized

Living unit or CLu. Hundreds of these CLu’s, some stacked two high,

were lined dress-right-dress in proper military fashion. Welcome to

CLu-ville, the new Native Hawaiian Veterans crew would get some first

hand experience living the dream and patiently practicing key tenets of

Ohana.

mr. toad’s wild ride: Where does everyone go when arriving in a

new place? Why downtown of course and we quickly located a cab

stand outside the gate. The cab rank was under observation by a

Djiboutian soldier sporting an AK-47 minted sometime before the

Korean conflict. The soldier, with a thirty round magazine of 7.62 mm

and the bolt of his weapon ominously to the rear (the AK firing from

the open bolt position), kept a ready watch over the fifteen or so taxis.

The cabs looked more like miniature “play” cars from a defunct carnival

ride than taxis. each of the “clown” cars was manned by an affable,

Khat chewing local ~ Khat is a legal narcotic that the locals keep in

their mouths like chewing tobacco (think Redman with a narcotic jolt).

Hmmm narcotics, just what every driver needs when you make your

living ferrying passengers. The taxi driver that selected us (the word

“no” not really being a part of the vocabulary here) had a vehicle that

was quite literally ready to fall apart. The front end was missing, not

parts from the front end, but the entire front end of the car was gone.

The only piece of undamaged glass on the vehicle was the rear-view

mirror which of course was thrown haphazardly into the back seat. So

with cracked glass, a missing front end and our Khat chewing driver

we did what everyone else was doing ~ got into the cab. It wasn’t

until the clown-mobile started rolling that we noticed the two front tires

ran in independent ellipses, not circles but ellipses, and the entire

front end had a mind of its own. At the first intersection we saw two

things very clearly ~ even through a cracked windshield. One, traffic

rules are a sort of “make them up as you go” kind of thing. Second

and more importantly, vehicle brakes are really motion retarders so

actually stopping is an operation that someone plans well in advance

and deliberately executes while everyone simultaneously hopes for the

best ~ we now understood why the front end was missing. We sat

back resigned to the fact that we were in a condemned vehicle, with

a driver hyped on narcotics fracturing what limited traffic laws applied

in Djibouti. “Please keep your arms and legs inside the ride and wait

for Mr. Toad to come to a full and complete stop.” ~ Yeah, OK ~ good

luck with that.

t.i.a. mate: After a fun filled afternoon of visiting fruit vendors, Khat

stands (No, we did not partake), and being serenaded by islamic

prayers courtesy of the local mosques we returned to CLu-ville happy

for being afforded this experience. The sun set over Camp Lemonnier

and shortly thereafter, an odd smell permeated every part of our

surroundings. A low haze descended and enveloped us; first smelling

like a camp fire but shortly thereafter assaulting our olfactory senses.

What was that smell? We inquired and learned that the night sky is

routinely blocked by thick, acrid black smoke rising from the capital

city’s burning garbage pit located just outside the base wire. Seven

hundred and fifty thousand peoples’ garbage was going up in smoke

right under our noses ~ I guess green jobs and recycling just aren’t that

important here. Popular culture and movies, such as Blood Diamonds,

just don’t do justice to the impoverished conditions throughout the third

world ~ T.I.A. This Is Africa.

the little things: Native Hawaiian

Veterans is here to support the Navy’s

expeditionary Base in Djibouti and by

extension, the Combined Joint Task

Force - Horn of Africa (CJTF-HoA),

us Africa Command (usAFRiCOM)

and a host of other agencies and

players such as usAiD, other NGO’s,

and the us/ Japanese Maritime self

Defense Force’s anti-Piracy Mission. The central goal is to bring order

out of chaos and help Africans develop solutions to African problems.

There is reality here and everyone knows that these problems will

continue long after we are gone just as they existed long before our

arrival. Perhaps, just maybe, we can leave this place a little bit better

than we found it. That is certainly in line with the core principles of

our company. What can all of us do to help? We can cherish the little

things and put our lives in context. Be thankful for the genuine Ohana

we share within the NHV family. Context is truly everything especially

with the Holiday season fast approaching. so, the next time someone

slides you a lunch check that resembles a balloon payment on your

mortgage in Crystal City, the wind blows sand into your shrimp plate on

the North shore, or you get stuck in ten miles of traffic on a California

freeway remember the context ~ we are all genuinely blessed by family,

health and prosperity. We have our loved ones, our circles of friends

and we have each other ~ the NHV family. We are proud to be a part

of your family and we look forward to continued success in the years

to come.

From all of us here in the Horn of Africa to all of you, wherever the

season finds you may it find you safe and well ~ Mele Kalikimaka ~

NHV Djibouti Operations

by Joseph Lamonthe, NHV Djibouti Africa

C 130 Refueling Operations

Figure 3 C 130 Refueling Operations

P8

Page 9: Hookipa December 2009

Although simplified, our Government customers face a

similar scenario when placing contracts. Only instead

of two scoops of Pomegranate chip, they might want

to order one person, or many to perform a complicated

task. They place an order, one with this company and

one with that. sometimes the ice Cream is good,

sometimes its not.

So how can we achieve consistently good tasting Ice

Cream for our customers? That’s the goal of isO

9001:2008 in a nutshell; it is concerned with achieving

consistent results and continually improving our

process. it’s not focused on what quality (good taste)

is… that’s up to us and the customer to decide.

isO 9001:2008 won’t tell Häagen-Dazs® how to make

good Pomegranate chip. But it can help them to make

it consistently.

As part off our hypothetical ice Cream (iC) Qualify

Management system (QMs) framework, isO

9001:2008 might enforce these types of things:

Are the same ingredients being used?

Are they kept at the same temperature?

Is the fat content in the milk consistent?

is the sugar content in the Pomegranates consistent?

From our customer’s perspective, a Quality

Management system is simply a way to measure our

ability to deliver quality.

Although simplified, when done right, the end result

is consistency, be it tasty Häagen-Dazs® or quality

services for our customers.

by Todd Finnigan, NHV Honolulu

Remote Office Update: Denver, Co NHV Team, The Mile High arm of NHV is doing well. Just thought all of you would like a photo of our office here in Denver. We have plenty of room for expansion…weather is great…wish you were here. Mahalo, Dennie G. BourbeauProgram ManagerPublic safety

An Ice Cream Quality Management System - ICQMS

I Scream, You Scream...ISO 9001:2008

imagine going to Häagen-Dazs®, ordering your favorite flavor, and after taking the first bite, having

to spit it out because it tastes so bad. That’s never happened to me… but I wouldn’t go back to that

shop anytime soon!

IS0 9001:2008 is based on Dr. Deming’s original P-D-C-A cycle:

PLAn Establish objectives and make action plans

DO Implement your plans

CHECK Measure your results

ACT Correct and improve your plans and how they are put into practiceP9

Page 10: Hookipa December 2009

Luau 2009 was held in Washington,DC — Good food, good times!

In ancient Hawaii, men and woman ate their meals apart. Commoners and women of all ranks were also forbidden by the ancient Hawaiian religion to eat certain delicacies. This all changed in 1819, when King Kamehameha II abolished the traditional religious practices. A feast where the King ate with women was the symbolic act which ended the Hawaiian religious taboos, and the luau was born.

Excerpt from:http://www.hawaii-luaus.com/history.htm

A Great Success:Luau 2009

P10

Page 11: Hookipa December 2009

Employees are able to view payroll information

such as current leave balances, online earning

statements, set up/change Direct Deposit

accounts, and view/edit tax withholding information/

changes. HR Passport also provides copies of

the Employee Handbook and TriNet Signature

Benefits Guidebook, benefit plans information and

comparison, and provider directories to name a few.

If you have not done so at the time of hire, please

checkout the New Hire Orientation located under

Resources on HR Passport. This presentation will

provide you with great information on how TriNet

and NHV work together to benefit you.

Important remInders as we end 2009

and begIn 2010

W2’s will be available online via HR Passport

by February 1, 2010. Printing a copy of your W2

form is easy and convenient. To access, sign in

to HR Passport > Myself > My Payroll > Earnings

Statements. You will see that your W2 history is

located directly above your earnings statements.

Confirm your mailing address is correct by reviewing

the address listed online through TriNet’s Hr

passport > myself > about me > personal data.

Be sure to make any necessary changes on or

before December 31, 2009. Remember, your email

address will be used to send an online notification if

you have chosen to receive an electronic W-2.

The 2010 Holiday schedule is available online

through Hr passport > my Company > policies

> Holiday schedule.

Life Status Changes can be made online. Effective

November 20, 2009, employee will have the ability

to access and submit some changes that are

permitted for health care plan elections under IRS

regulations. These can be made online through

HR Passport under the Myself > My Benefits >

Life Status Change. Accessing this online location

will provide every employee the ability to submit

a request for change using an automated tool or

access to the paper forms currently available. You

can find more detailed information regarding this

enhancement by accessing the Life Status Change

application through HR Passport.

I M P O R TA N T R E M I N D E R S A S W E E N D 2 0 0 9

a N d B e G i N 2 0 1 0

HR News H u m a n r e s o u r C e s

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TriNet’s HR Passport (www.hrpassport.com)TriNet’s HR Passport (www.hrpassport.com) offers many services to employees that are available online

24/7. We encourage employees to take advantage of this tool.

The 37th Annual Honolulu Marathon

was held Sunday, December 13,

2009 and attracted more than

23,000 runners. The race walk

day, held in conjunction with the

marathon, was expected to draw an

additional 3,000 participants.

The Honolulu Marathon is the eight

largest in the world and brought

in over $100 million into Hawaii’s

econony in 2008. Once again

surpassing any other single event

in Hawaii.

Rudy NavorNHV Finance

Run Rudy, Run: The 37th Annual Honolulu MarathonNHV’s Rudy Navor ran the Honolulu

Marathon 26.2 mile race. Although

he didn’t come in 1st, he did finish

and had a great time.

Page 12: Hookipa December 2009

Employees will enter their hours daily for the payroll period and their

respective supervisors will review and approve the hours and forward

to Accounting for payroll processing. Employees who are at remote

locations without access to a computer or Internet connection will

continue to utilize the current timesheet as an alternative.

Likewise, employee expense reports will also be done on the Deltek

system. Aside from the automation factor, some of the advantages

for Deltek’s expense reporting system include current Per Diem

rates from the GsA website (CONus & OCONus), current max

lodging and incidental rates, and current mileage rate from the IRS

website. The system will automatically calculate the first and last

travel days at 75% per diem (if applicable).

in addition, primary contracts (if applicable) have already been

assigned to every employee. Employees who are not assigned to

primary contracts will have other options such as Overhead and/

or G&A.

What does this all mean and how will it benefit NHV? The Defense

Contracting Auditing Agency (DCAA) is the governing agency for all

federal contracts. To be in compliant with DCAA standards, Deltek

has been recognized as one of the only automated systems that

can capture, track, and report costs and revenue for an organization

in explicit details. With that said, this will give NHV a huge advantage

to compete in today’s market with other primary contracting

organizations to the federal government.

The month of December 2009 will be a practice month for all

employees and their respective departments to explore this

newfound mechanism and provide feedback on ways that will help

us to improve the way we do business. Support from the home

office in Honolulu will be at your fingertips should the need arise

for assistance in using this new system. Primary contacts are Rudy

Navor, [email protected] and Lucianna

Pikelny-Lawrence, lucianna.lawrence@nativehawaiianveterans.

com. Both can be reached via email or by phone at (808) 792-7584.

Procedures for using Deltek’s Timesheet and expense system will

be sent out during Mid-December.

by Rudy Navor and Lucianna Pikelny-Lawrence, NHV Honolulu

NEW for 2010: NHV’s New Accounting Systemstarting January 2010, NHV will be changing some of its

processes to include timesheet tracking and employee expense

reports. NHV will be switching from the brick and mortar paper

version to Deltek’s Time and expense system that can be

done from any browser with an Internet connection.

Deltek Login Screen

Doe, Johnsalary exempt

Doe, John

Deltek Timesheet Screen

Deltek Expense Screen

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Page 13: Hookipa December 2009

Ho‘okipaP u l e k i n a

h a ’ i l o n o

3375 koapaka St., Suite B-286 honolulu, hi 96819

(airport industrial Park complex)

Phone: (808) 792-7528 fax: (808) 792-7527

[email protected]

MissionTo be known as an exceptional provider

of products, services and solutions to our partners and for our customers while fostering growth and profitability for our Ohana and enriching our community.

Founding Core ValuesOhana – the circle of those who are family and those chosen as family

Alaka’i – leadership - leading with initiative and by setting a good example

Kina’ole – flawlessness – doing the right thing, the right way, the first time

Lokahi – collaboration and cooperation. Working together to achieve more

Ho’okipa – generosity, sharing with

our ohana and our community

• AES Technical Security Services• Akimeka, LLC• Battelle Memorial Institute• Capstone• Case• Chenega

• Commander, Navy Region Hawaii• Commander, Navy Installations Command• Dawson Tech• ESP Corp.• FISC• Hana Group• Hickam AFB

• King Fisher• Lockheed Martin• Northrop Grumman• Pelatron• Raytheon• SPG• Siemens• SPAWAR• VT Griffin

Charlie bears an uncanny similarity to actor

Patrick stewart., who is perhaps best known

for his role as Jean-Luc Picard, Captain in the

TV series star Trek: The Next Generation.

unlike Jean-Luc, Charles journey won’t be

in outer space, although he has shown a

great interest in the ocean, or “inner space”.

Recently engaged to Beth Woodall, Charlie

describes the move to Hawaii as

“where he belongs”, and looks forward

to 30 foot waves on the North shore.

We look forward to towing him out for

the ride….

Charlie Kistler, NHVs long time Technical writer, will be moving to Hawaii come January.

Aloha!NHV Partners

Where He Belongs

ho’okipa editor: todd finnigandesign & layout: cindy tourison