Honeywell Total Connect Video Faqs
6
1 Honeywell Total Connect ™ Video Solutions FAQs How many cameras can I stream at once, and can I stream cameras in separate windows? You can stream up to six cameras at once (providing you have the required bandwidth). Yes, individual cameras are streamed in separate windows. Has anything changed as far as functionality? Basic functionality has stayed the same. We have added additional flexibility with the ability to stream video outside of the Total Connect dashboard. How much bandwidth will I use if I stream multiple cameras? You will use approximately 768 Kbps per camera. How do I test how much bandwidth I have? Do a search on your home or work PC for a free local bandwidth test site. You are measuring your upload speed, such as www.speedtest.net. If I close my browser while streaming a pan tilt camera will I lose functionality of the camera? The camera will continue to stream but you will not be able to pan/tilt, enlarge, turn on light or do a full pan of the room (buttons are inoperable). What happens if I leave my camera streaming? Your camera stream will time out after 30 minutes without activity in the streaming window (running your mouse cursor over the stream window will reset the timer). What version(s) of Total Connect support the enhanced viewer? The enhanced viewer is supported on Total Connect 2.0 and later versions. How do I obtain the enhanced viewer if I have an existing account? If you have Total Connect 2.0, the enhanced viewer will appear when you login to your account. Video Services
-
Upload
alarm-grid-home-security-and-alarm-monitoring -
Category
Documents
-
view
1.702 -
download
3
description
AlarmNet https://www.alarmgrid.com/alarmnetTotal Connect https://www.alarmgrid.com/total-connectAlarm Grid Home Security http://www.alarmgrid.com/ has provided this pdf with the permission and courtesy of Honeywell. Alarm Grid is an alarm monitoring company with an emphasis on affordable alarm monitoring, great customer service, and diy consumers interested in building their own home security systems. If you are looking for a home security system, a business security system, or an alarm system for your apartment or condo, let us guide you through the process of purchasing the equipment that is right for your space, and the monitoring that is right for your equipment.
Transcript of Honeywell Total Connect Video Faqs
1
Honeywell Total Connect™
Video SolutionsFAQs
How many camerascan I stream at once, and
can I stream cameras inseparate windows?
You can stream up to six cameras at once (providing you have the required bandwidth). Yes, individual cameras are streamed in separatewindows.
Has anything changedas far as functionality?
Basic functionality has stayed the same. We have added additional flexibilitywith the ability to stream video outside of the Total Connect dashboard.
How much bandwidthwill I use if I stream multiple cameras?
You will use approximately 768 Kbps per camera.
How do I test howmuch bandwidth I have?
Do a search on your home or work PC for a free local bandwidth test site.You are measuring your upload speed, such as www.speedtest.net.
If I close my browserwhile streaming a pan tilt
camera will I lose functionalityof the camera?
The camera will continue to stream but you will not be able to pan/tilt,enlarge, turn on light or do a full pan of the room (buttons are inoperable).
What happens if I leave my camera streaming?
Your camera stream will time out after 30 minutes without activity in thestreaming window (running your mouse cursor over the stream window will reset the timer).
What version(s) of TotalConnect support the
enhanced viewer?The enhanced viewer is supported on Total Connect 2.0 and later versions.
How do I obtain the enhanced viewer if I have
an existing account?
If you have Total Connect 2.0, the enhanced viewer will appear when youlogin to your account.
Video Services
What is the process forsetting up the iPCAMs?
You will need an active AlarmNet® and Total Connect account number. Our IP camerasare plug and play.
What’s included in the boxwith the product?
The camera, stand, antenna and power transformer.
How does your remoteservice for the camera work?
An active AlarmNet account will enable you to enroll your IP camera and view via Total Connect.
Do we have video storage?Yes, we have 100MB storage— this equates to up to 100 clips of 5-10 second video clips (first in first out service logic). Video storage clips are MPEG4 compressionfor higher compression and better quality.
Will captured video and livevideo be viewable from a
mobile device?
Yes, live, streaming video can be viewed from an Android™, BlackBerry® or iPhone®
mobile device using Honeywell's Total Connect mobile application.
How many cameras can I install per each AlarmNet
account number?You can install six cameras per AlarmNet account.
Can live video be viewed froma mobile device?
Yes, streaming video can be viewed using Honeywell’s Total Connect mobileapplication.
How do you view recorded clips?
Clips will be viewable in the event history page of the website. It will be a click-to-playitem on each video-related event.
Configuration #3 - Your wireless router supports DHCP but DOES NOT support one button WPS encryption.
Configuration #2 - Your wireless router supports DHCP and one button WPS encryption.
Router (wireless) • DHCP capability• WPS button
Router • DHCP capability
Configuration #1 – You are using a wired connection and your router supports DHCP (Dynamic Host Control Protocol).
IP Camera
Modem
Modem
Modem
AlarmNet
AlarmNet
AlarmNet
IP Camera
IP Camera
IP Camera
Router • DHCP capability
Wireless Access Point • WPS Button
Internet
Internet
Internet
How does the device work? What path does it use to get
to its destination?
Video Services, Continued
2
Honeywell Total Connect™
Video SolutionsFAQs
How is the camerapowered?
A +5V 1A DC power transformer is included in the box. The center pin is positiveand outer core is negative.
What is WPS? WPS stands for Wi-Fi Protected Setup, which is a standard for easy setup of a secure wireless network.
Is motion detectionavailable?
Yes, can define four regions of interest (video motion detection areas) withconfigurable-programmable sensitivity for each region – motion detection can bescheduled by day and time.
Can the power cable be extended?
Yes, we have an optional power extension cable (9 feet), part# iPCAM-EXT.
Can I utilize the microphoneand speaker output on
the device?Currently, we do not support those features.
Can the device be mounted?
Yes. At the bottom of the stand you will see some mounting holes for screws and will notice the stand that is connected to the camera can be moved to facilitate wall mounting.
What does the privacy button do?
If the privacy button is pressed, you will not be able to view that particular camerauntil it is pressed again.
What is the LAN connector for?
The LAN connection is used for hardwiring the device back to the wireless accesspoint (WAP) or router.
What is the range of the device when used wirelessly?
Coverage depends on the placement of the wireless camera and the wirelessaccess point (WAP) or router in the application.
iPCAM-WI2 Wired/Wireless IP Camera
3
Honeywell Total Connect™
Video SolutionsFAQs
How is iPCAM-WO enrolledinto a Total Connect™ Video
Services account?
The process is the same as our indoor iPCAMs (iPCAM-WI/iPCAM-PT). You simply enter the MAC number from the device to your AlarmNetaccount through AlarmNet® Direct.
How many outdoor camerasmay be used per Total Connect
Video Services account?
Up to six cameras in any combination (indoor or outdoor) are allowed per account.
Is the iPCAM-WO wired or wireless?
The iPCAM-WO may be wired directly into an Ethernet port on a router or using Wi-Fi capability with push-button WPS (Wi-Fi protected setup).WPS requires a compatible router or adding a Honeywell WAP (WirelessAccess Point).
How is the iPCAM-WOpowered?
The iPCAM-WO requires 12V 1A. The power adapter is supplied.
Does the iPCAM-WO havenight vision capability?
Yes, the iPCAM-WO features a day/night mode that provides LEDillumination to support black/white video. The LED illumination range is up to 25 feet.
Will video analytics work with the iPCAM-WO?
Yes. The IPCAM-WO can be set up with up to four detection areas withinthe field of view. Clips may be stored and e-mailed per detection in adesignated detection area.
What is the temperature range for the iPCAM-WO?
-10° F – 113° F (-23° C – 45° C)
What is the plastic pieceincluded used for?
The iPCAM-WO includes a plastic cover for Ethernet connection to maintainweather resistance.
Is there a built-in infraredmotion detector?
Yes, however, the motion detector is not used at this time.
IPCAM-WO Outdoor IP Camera
4
Honeywell Total Connect™
Video SolutionsFAQs
Are there any automatic pan capabilities?
Yes, the auto-pan function allows scanning of view from side to side.
Does iPCAM-PT have motion detection?
Yes, two distinct motion triggering options—digital video analytics and built-inmotion sensor. Each can be programmed independently.
Are there any externalinputs/outputs?
Yes, one input and one output are available for general triggering from external sources.
Can the device bemounted?
Yes. At the bottom of the stand you will see some mounting holes for screws and you will notice the stand that is connected to the camera can be moved to facilitate wall mounting.
How does a wireless accesspoint (WAP) work?
In computer networking, a wireless access point (WAP) is a device that allowswireless communication devices to connect to a wireless network using Wi-Fi,Bluetooth or related standards. The WAP usually connects to a wired network, andcan relay data between the wireless devices (such as computers or printers) andwired devices on the network.
When is an access point(WAP) necessary?
1. Wireless installation in premises without a wireless router 2. Premises wireless router does not have WPS capability3. Dealers preference to standardize on WAP to minimize router compatibility issues
How is pan/tilt functioncontrolled?
Total Connect™ video viewer will provide pan/tilt controller. When a pan/tilt camerais selected the controller will appear.
Are there any preset pan/tilt settings?
Yes, we support up to four settings that will allow quick navigation to apre-determined camera view. A programmable variable speed motor will controlhow quickly the camera moves into position.
WAP Wireless Access Point
5
Honeywell Total Connect™
Video SolutionsFAQs
iPCAM-PT Pan/Tilt Camera
What cameras may be used with the ACU?
Any analog camera will be converted to digital and can then be viewed though Total Connect™ Video Services.
How many cameras may be used per ACU?
The limit is one camera per ACU.
How many ACUs may beused per Total Connect
Video account?Six ACUs per account may be used.
Will video analytics work with the ACU
and other cameras?
Yes. The ACU is capable of full analytics excluding the pan and tilt feature.
How is the ACU configured?
The ACU is configured the same way as our IP CAMs. You will enter the MAC number from the device onto your AlarmNet account throughAlarmNet® Direct.
How does the ACU connect to the
AlarmNet network?
Using a Wi-Fi encrypted service via WPS (Wi-Fi Protected Setup) through AlarmNet.
Is the ACU wired or wireless?
The ACU is hardwired for power but has WPS button capability for Wi-Fi connection to a WAP or router.
L/IPCAMWIFAQB/DApril 2012© 2012 Honeywell International Inc.
For more information: www.honeywell.com/security
Automation and Control SolutionsHoneywell Security Products Americas2 Corporate Center Dr. Suite 100Melville, NY 11747 1.800.467.5875www.honeywell.com
Honeywell Total Connect™
Video SolutionsFAQs
Analog Converter Unit (ACU)
