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Vascular Services Model of Care Released 2017 Final V1

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Vascular Services

Model of Care

Released 2017 Final V1

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This document is available at nsfl.health.govt.nz/national-services/national-services-service-specifications-and-service-improvement-programmes

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AcknowledgementsThe model of care for vascular services has been developed with the input and expertise of the following members of the Vascular Service Advisory Group, who were nominated from a range of district health boards.

The Ministry of Health would like to thank all the people who contributed their time, experience and knowledge to develop the service model. The Advisory Group members are:

Allan Panting, ChairAndrew Holden, Auckland District Health BoardAnika De Mul, Ministry of HealthFiona Unac, Hawke’s Bay District Health BoardGerry Hill, Southern District Health BoardJames Letts, Southern District Health BoardJanice Donaldson, South Island AllianceJustin Roake, Canterbury District Health BoardKeith Todd, Canterbury District Health BoardKes Wicks, Capital & Coast District Health BoardPatrizio Capasso, MidCentral District Health BoardPhillip Thwaite, Bay of Plenty District Health BoardRene van den Bosch, South Canterbury District Health BoardSamantha Titchener, Auckland District Health BoardSue Perrin, Auckland District Health BoardThodur Vasudevan, Waikato District Health BoardTim Norman, Waikato District Health Board

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ContentsAcknowledgementsExecutive summary

Recommendations

PART 1: Case for Change1. Background

2. Process

3. Vascular services

4. Service providers

5. Support services

6. Geographical flows

7. Access to Vascular services

8. Elective surgical access

PART 2: Model of care9. The strategic approach

10. Service continuum and model of care

11. Strategy 1: Optimising prevention and detection

12. Levels of Vascular service provision

13. The Model of Care – Vascular Services

14. Care pathways

15. Multi-disciplinary meetings MDMs

16. Priorities for service development

17. Reporting and monitoring of quality

PART 3: Implementation Plan18. Approach

19. Implementation plan

20. Project governance

21. Action plan

Measuring successAppendix 1 - Advisory group membershipAppendix 2 – ICD10 block codes and Standardised Intervention Rate Vascular DRGsAppendix 3 – Acute clinical referral pathways

Appendix 4 – Elective clinical referral pathways

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Appendix 5 – Multi-disciplinary meetings

Appendix 6 – The New Zealand Role Delineation Model (RDL)Appendix 7 – The New Zealand RDLs – Vascular Levels

References

List of Figures

Figure 1: Current Referral flows............................................................................17Figure 2: Acute Elective split of vascular surgical discharges 2013/14 – 2015/16 18

Figure 3: Standardised intervention rates – 2014/15..............................................20Figure 4: Five themes of the New Zealand Health Strategy...................................22

Figure 5: Strategies to improve quality of care......................................................23Figure 6: Vascular services by RDL Level..............................................................24

Figure 7: Current Vascular Hubs............................................................................35Figure 8: Pre-Hospital Pathway – an example........................................................36

Figure 9: Implementation approach.......................................................................45Figure 10: Strategic objectives of the model of care...............................................47

List of Tables

Table 1: Vascular surgical discharges (acute and elective) – 2009/10 to 2015/16.19Table 2: Access to surgery by ethnicity – 2015/16.................................................19

Table 3: Levels of vascular service.........................................................................28Table 4: Existing process and access indicators......................................................41

Table 5: Potential or future process and access indicators.....................................41

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Executive summaryIn 2015 a Project Advisory Group was convened by the Ministry of Health, with the support of district health board (DHB) General Managers, Planning & Funding (GMs P&F). The intent was to develop a Tier Two Service Specification for publicly funded vascular services that describes minimum requirements for a DHB intending to deliver vascular services, to ensure an integrated and safe service for patients. As part of the development of the specification, it was necessary to describe a model of care for vascular services. The model of care will guide the types and locations of services, ensuring patients access the right level of care in a seamless and timely manner, to improve quality and patient outcomes.

Vascular services

Vascular services encompass specialist management of conditions relating to the vascular system, including diseases of arteries, veins and lymphatic vessels which may present a risk to life or which adversely affect quality of life. The service provides assessment and management of:

symptoms or signs, either chronic or acute, suggestive of vascular disease or dysfunction, (eg, intermittent claudication, varicose veins, lymphatic disorders, diabetic vessel disease, carotid artery stenosis) as well as some asymptomatic conditions such as abdominal aortic aneurysm

provision of access to vascular circulation, eg, for haemodialysis, chronic administration of antibiotics or cancer chemotherapy.

Optimal assessment and management requires clarity of responsibility for care co-ordination and may require multi-disciplinary input. Surgery plays a variable role, depending on the specific needs of the patient. Interventional radiology, which is a subspecialty within Diagnostic and Interventional Radiology, plays an important role in delivering vascular services.

Vascular services should have effective links and working arrangements with a range of other service providers.

Vascular services are organised on a regional hub and spoke model. Patients access secondary care according to historical geographical flows and regional arrangements. Within each region there are at least two DHBs providing some degree of vascular surgery.

Vascular services are provided across the continuum of primary and secondary care, but only secondary care activity is reported in national collections. Vascular surgery, including endovascular procedures provided by interventional radiologists, makes up approximately two percent of hospital surgical discharges, 62 percent is provided to people aged 65 and over, and approximately 53 per cent is elective.

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On average 7.5 people per 10,000 of population access elective vascular surgery in a 12 month period. However, there is wide variation between DHBs, ranging from a rate of 4 per 10,000 of population to 9.5 per 10,000, standardised for differences in the DHB’s population demographic. Assessing growth in access to vascular services is complicated by reporting changes in DHBs, but has increased by at least 38 percent since 2009/10.

The Vascular Model of CareThe model of care that is supported for vascular services is an integrated regional model that spans primary and hospital settings. Hospital services are organised around Level 5 and/or 6 specialist vascular centres that provide a comprehensive range of vascular and endovascular services for adults. Paediatric specialist vascular conditions are generally referred to Auckland, and some complex conditions are managed in some, but not all, Level 6 centres. Specialist centres are supported by Level 3 and 4 centres providing some vascular services, with all centres supporting primary and community care.

The goal of the model of care is to improve quality of care and outcomes for patients through four strategies.

Optimise prevention and detection Reduce clinical variation Enhance the intervention pathway Integrate services effectively.

Optimising prevention and detection

Optimising prevention, detection, and self-management of disease features clearly in the New Zealand Health Strategy and is a driver to improve quality. Some specific areas of opportunity to improve the prevention and/or detection of vascular disease have been identified.

Primary care plays an important role in caring for patients with vascular disease, particularly in optimising outcomes. Primary care also has an important role in preventing vascular disease, for example through supporting patients with life style decisions. Strengthening primary care, and providing appropriate access to diagnostic services will have a positive impact on patient outcomes, particularly for Māori and Pasifika, who are 3.3 and 2.9 times, respectively, more likely to have unmet need for a general practitioner (GP) compared to other population groups (Ministry of Helth, 2016).

While not a comprehensive list, some strategies for the prevention and detection of vascular disease have been identified.

Abdominal aortic aneurysm screening – recommendations for screening are being considered by the National Screening Advisory Committee (NSAC). These recommendations will be considered in relation to the Vascular Model of Care when developed. Improving the detection of AAA will be an important factor in improving equity for Māori, who present with AAA at a younger age than non-Māori, have lower rates of survival and are less likely to present for elective repair (National Health Committee, 2016).

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Cardiovascular risk assessment - the factors involved in the development of cardiovascular disease contribute equally to vascular conditions, including stroke and peripheral vascular disease, and affect similar high risk populations. Cardiovascular risk assessment is important in the prevention and detection of these vascular conditions and improving equity for Māori who are disproportionately represented in cardiovascular disease, with stroke still a leading cause of adult disability for people aged 65 and over.

In the context of prevention and detection it is therefore recommended that cardiovascular and peripheral vascular disease are considered together. To support and facilitate this, it is recommended that the next review of the Primary Care Handbook (New Zealand Guidelines Group, 2012) includes advice on peripheral vascular disease, developed with input from the Vascular Society, and other stakeholders, including the Royal Australian and New Zealand College of Radiologists (RANZCR), and primary care practitioners.

Increasing health literacy - opportunities to increase understanding and self-management of vascular conditions exist predominantly in primary care. Research has found that people with poor health literacy are less likely to use prevention services such as screening, are less likely to manage long-term or chronic conditions, and are more likely to use emergency services (Ministry of Health, 2006). The survey found that on average New Zealanders have poor health literacy skills, and that Māori tended to have the poorest health literacy across rural, income and workforce groups.

A “one team” approach can be adopted through Vascular Service providers working more closely with primary care to develop health pathways. This will not only enhance relationships, but will also increase the visibility of vascular conditions within primary care, contributing to more opportunity for patient involvement in managing their condition.

Imaging and screening - in respect to peripheral vascular disease ultrasound has an important role in confirmation of the diagnosis and defining the severity of the pathology. Consideration should be given to ways whereby this assessment modality can be made more readily accessible in primary care, either through inclusion in referral pathways (eg, Health Pathways or Map of Medicine) or through direct access to radiology programmes within DHBs. Health pathways will be an important tool to support primary care in determining the most appropriate tests and accessing these.

Where DHBs do not already have guidelines or criteria to improve primary care access to vascular ultrasound it is recommended they consider implementing the national criteria, outlined in the National Criteria for Access to Community Radiology (Ministry of Health, 2015),

Reducing clinical variation

Patients requiring hospital services should access these as close to home as clinically appropriate. Where services are provided will be determined by the patient’s clinical needs and the location of the appropriate vascular skills and infrastructure. The New Zealand Role Delineation Model (RDL) (Ministry of

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Health, 2010) has been used to define the expected patient and clinician characteristics, hours of access, inter-specialty relationships (eg, with interventional radiology) and key vascular procedures or treatments for each level. It is important to note that while the RDL refers specifically to surgery, vascular surgeons and interventional radiologists each have a significant role in the provision of care.

The RDL provides a framework for describing the current capacity of centres to provide vascular services but is not intended to be a rigidly applied mechanism. The model should be used to identify gaps and where appropriate support investment to ensure adequately resourced, high quality, services. It is expected that centres will change their described capacity level in response to changing demographics and resource availability.

Six levels are identified along a continuum of care.

Level 1 – primary services Level 2 – community (general and convalescent services) Level 3 – hospital level care, provided primarily by general surgery Level 4 – hospital level care, provided by vascular and/or general surgery

senior medical officers (SMOs) with vascular expertise, and/or interventional radiologists

Level 5 – hospital level care, provided by vascular surgeons and/or interventional radiologists providing complex care in most circumstances

Level 6 – hospital level care, provided by vascular surgeons, and/or interventional radiologists providing highly complex care in all circumstances.

It is recommended that a regional implementation plan is developed, which includes a determination of the level of vascular service able to be provided within each DHB’s facilities. The plan should include localised regional acute and elective referral pathways and formalised arrangements for acute service during normal and after hours.

As regions agree on the level of facilities within the region, acute and elective pathways should be aligned so that patients receive care in a facility with appropriate expertise and support services. National clinical leadership will be important to support a collaborative and patient outcome focused approach.

There are inconsistencies in the way vascular surgery is reported into national collections, with some DHBs continuing to include vascular surgery within the general surgery specialty.

Greater reporting consistency is required to allow a reliable understanding of patient access to services. This will support the assessment of equity of access and allow quality indicators to be developed and monitored. Where services are provided by a credentialed vascular surgeon, the activity should be reported against the vascular health specialty and purchase units, rather than being incorporated in general surgery reporting.

Quality improvement indicators will support greater consistency in service provision, and reduce clinical variation. Specific measures should be developed as

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part of implementing the model of care. Quality indicators in two areas are recommended:

national process and access indicators, developed from information reported to national collections – these will indicate whether services are being provided in a timely and equitable manner, and whether services are patient centred

local clinical efficacy and outcome measures, developed from a recommended suite of outcome areas, and assessed as part of a regular vascular audit.

Enhance the intervention pathway

Acute pathways should consider the most appropriate pathway for patients to access the right level of care as quickly as possible. In some cases these may include stabilisation at the closest emergency department, while in other circumstances patient outcomes will be optimised by direct transfer to a more specialised vascular service provider. Pathways should include clinically appropriate repatriation or transfer of care if the vascular provider is not the patient’s local DHB.

Elective pathways within a region should be developed with the goal of facilitating equitable access to vascular care, as close to home as possible. Patients referred for vascular care should be prioritised for both first specialist assessment (FSA) and elective treatment using an agreed set of prioritisation criteria. This will support greater consistency and equity of access to care.

It is important to strongly support primary care, and care provided in Level 3 centres. Health pathways guiding diagnostic work-up and referral are being used in a number of regions. Where these are not in place, support to disseminate and localise pathways will be important to ensure patients are appropriately assessed prior to referral to a vascular centre. Key stakeholders, such as primary care and RANZCR, should be involved in localising referral pathways.

Integrating services effectively

Vascular care should be well integrated with a multi-disciplinary approach. The multi-disciplinary team for vascular will encompass a range of disciplines, including some where there have historically been shortages, eg, vascular sonographers. Specialised training in some areas, including sonography and nursing, will provide opportunities to further integrate patient care.

As part of implementing the regional model of care for vascular services, it is recommended that there is a local assessment of each region’s work force and technology needs. Local business cases will be required to address identified gaps.

Multi-disciplinary meetings (MDMs) should be implemented in all Level 5 and 6 vascular centres to support decision making and optimisation of care. MDMs should be implemented at a regional level, with participation from those involved in the patient’s care. The MDM process should be formalised to meet quality and safety requirements (see Section 15 and Appendix 5).

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Implementation of the model of care is recommended using a regional approach with a clinical network, supported by change agents.

A summary of recommendations to achieve the high-level strategies are provided below.

RecommendationsThere are a number of Recommendations identified relating to the Model of Care for vascular services. These are identified and detailed in Part 1 and 2.

The key recommendation, Recommendation 2: (Part 2, page 22) is that a vascular services implementation plan is developed that supports achievement of the strategies to improve the quality of vascular care, specifically to:

optimise prevention and detection reduce clinical variation enhance the intervention pathway integrate services effectively.

The proposed vascular services implementation approach is included as Part 3 of the model of care.

The table below summaries the other recommendations. The recommendations appear in this summary section numbered in accordance with their numbering and location in Part 1 or 2 of the document.

Strategy 1: Optimise prevention and detectionOutcomes Recommendations

Increased health literacy

Lifestyle advice and changes

Cardiovascular risk assessment

Access to diagnostics

Recommendation 3: (Part 2, page 27)

To increase opportunities to improve prevention and early detection of vascular disease, it is recommended that cardiovascular and peripheral vascular disease (arterial and venous) are considered together. To support and facilitate this, it is recommended that:

The next review of the Primary Care Handbook includes advice on peripheral vascular disease, developed with input from the Vascular Society and other relevant Colleges, eg, the RANZCR

Vascular service providers work more closely with primary care to develop health pathways which will enhance relationships, increase the visibility of vascular conditions within primary care, and contribute to greater opportunity for patient involvement in managing their condition

Where not already in place, DHBs consider opportunities to improve primary care access to vascular ultrasound, in line with the national criteria

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Outcomes Recommendationsand referral pathways

Recommendations for screening of AAA that are endorsed by the NASC should be incorporated into the National Criteria for Access to Community Radiology.

Strategy 2: Reduce clinical variationOutcomes Recommendations

Standardised processes to improve quality and outcomes

Enhanced management through best practice guidelines

Whole of system protocols that define roles and accountabilities

Recommendation 1:Recommendation 1: (Part 1, page 21)

Inpatient vascular services, particularly where provided by a surgeon employed within the vascular specialty, should be reported using purchase unit code S750001 – Vascular Surgery – Inpatient Services (DRG).

Outpatient vascular services should be reported using one of the following valid purchase unit codes:

S75002 - Vascular Surgery Outpatient - 1st attendance

S75003 - Vascular Surgery Outpatient - Subsequent attendance

S00008 - Minor Operations S00011 - Surgical non-contact First Specialist

Assessment - Any health specialty S00012 - Surgical non-contact Follow Up - Any

health specialty MS01001 - Nurse Led Clinic.

Vascular services (inpatient and outpatient) should be reported using HSC S75 – Vascular Surgery, particularly when reporting against a non-vascular purchase unit (eg, S00008).

Recommendation 4: (Part 2, page 35)

A regional hub and spoke model of care is recommended for vascular services, based on six levels of vascular service provider – two primary/community and four providing acute and elective hospital care.

The model should strengthen relationships within the region to foster closer collaboration with patient needs at the centre of planning and pathways developed that support access to the right care, in the right place at the right time.

A regional implementation approach should be developed,

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Outcomes Recommendations

supported by a national clinical lead. As part of this, providers of vascular services should review the vascular requirements to determine the level of vascular service able to be provided in their hospitals. This should be considered in a regional context so that:

acute and elective service pathways are clearly defined within the Region

formalised arrangements are agreed to provide services during both normal and after hours.

Recommendation 9: (Part 2, page 43)

Process and access indicators are reviewed as new national data collections mature to include additional indicators to monitor access to vascular services.

Referral pathways for a random selection of vascular procedures should be reviewed. Findings from the review should inform service and quality improvement activities.

Pathway audit should be repeated periodically to assess the effectiveness of the changes.

With the introduction of the new electronic health record, further work should be considered by the Vascular Society, in conjunction with the Ministry of Health, to identify opportunities for introducing national reporting of vascular quality and clinical outcome measures.

Strategy 3: Enhance the intervention pathwayOutcomes Recommendations

Acute and elective care pathways ensure patients receive timely intervention in the most appropriate setting

Improved patient journey through developing a standard information pack

Recommendation 5: (Part 2, page 37)

Pathways for patients presenting with acute vascular conditions or trauma should be agreed within each region in collaboration with a national clinical lead.

The pathways should reflect the vascular capability of the hospitals within the region, and should be developed in conjunction with ambulance providers, the Major Trauma Clinical Network (for vascular trauma), and vascular providers within each region.

Recommendation 6: (Part 2, page 38)

Elective pathways should be agreed within the region, to

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Outcomes Recommendations

to support elective surgery decision making, and improved relative equity of access to elective care

facilitate equitable access to a vascular care, as close to home as is clinically appropriate.

An agreed set of prioritisation criteria for FSA and elective surgical/endovascular treatment should be developed to support consistent and equitable access to elective care.

Strategy 4: Integrate services effectivelyOutcomes Recommendations

Patients are able to access appropriate imaging, allied health and social services

Effective linkages with other service providers supports patients

Recommendation 7: (Part 2, page 38)

A formal agreed national process for conducting vascular MDM should be documented and implemented within each region. The process should include the following components:

terms of reference protocols for establishment and administration membership coordination referral and case presentation process, including

criteria for inclusion of a case in a MDM documentation communication of MDM outcome audit and review.

Recommendation 8: (Part 2, page 40)

As part of implementing the model of care for vascular services, it is recommended that there is a local assessment of each region’s work force and technology needs. Local or regional business cases will be required to address identified gaps.

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PART 1: Case for Change1. BackgroundIn May 2015, following a request from the Vascular Society of New Zealand to the Director General of Health, it was agreed that work would commence on the development of a Tier Two Service Specification for Vascular Services.

Development of the specification was endorsed by the National Network of GMs P&F. The rationale for the specification was that provision of vascular services was materially different to general surgery, and that it was important to describe the minimum requirements for a DHB intending to deliver vascular services.

As part of the development of the specification, it was necessary to describe a model of care for vascular services. The model of care will guide the types and locations of services, ensuring patients access the right level of care in a seamless and timely manner to improve quality of care and patient outcomes.

2. ProcessTo develop the Service Specification, and associated model of care, a Vascular Services Advisory Group was convened.

Chief operating officers were approached and asked to nominate people from the multi-disciplinary team involved in providing vascular services. An independent chair of the group was appointed by the Ministry of Health (the Ministry).

Upon receipt of nominees, the Ministry, Chair and President of the Vascular Society reviewed nominees to ensure an appropriate level and range of expertise, and input from rural, large provincial, metropolitan and tertiary providers. Membership is provided in Appendix 1.

Secretariat support for the Vascular Services Advisory Group was provided by the Ministry.

3. Vascular servicesVascular services encompass specialist management of conditions relating to the vascular system, including diseases of arteries, veins and lymphatic vessels which may present a risk to life or which adversely affect quality of life. Adults may receive access to vascular services in a range of centres, while specialised vascular care for children is generally provided in Auckland, at Starship Children’s Hospital.

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The Service provides assessment and management of:

symptoms or signs, either chronic or acute, suggestive of vascular disease or dysfunction, (eg, intermittent claudication, varicose veins, lymphatic disorders, diabetic vessel disease, carotid artery stenosis) as well as some asymptomatic conditions such as abdominal aortic aneurysm

provision of access to vascular circulation, eg, for haemodialysis, chronic administration of antibiotics or cancer chemotherapy.

Assessment and management may require multi-disciplinary input and clarity of responsibility for care co-ordination. Surgery (including endovascular intervention) plays a variable role, depending on the specific needs of the patient. The core activities of the service include:

open surgical or endovascular treatment of arterial aneurysms or dissections to prevent complications such as limb loss, organ ischaemia or death from rupture

open surgical or endovascular treatment of carotid artery stenosis to prevent disabling stroke or death

open surgical or endovascular restoration of arterial supply to the limbs for symptom relief and/or prevention of amputation

limb amputation when restoration of blood supply is either not possible or would be futile

open surgical, endovenous or conservative management of chronic venous insufficiency to relieve symptoms and/or prevent or treat complications such as venous ulceration

open surgical, endovenous or conservative management of selected cases of venous thrombosis or occlusion to relieve symptoms and/or prevent or treat complications

open surgical or endovascular treatment of acute vascular trauma or haemorrhage (eg, gastrointestinal tract haemorrhage, massive haemoptysis, or post-partum haemorrhage) and the provision of assistance to colleagues in management of surgical trauma to vessels and/or haemorrhage

assisting colleagues from other specialties with the control of major blood vessels to facilitate dissection (in cancer surgery for example)

providing and maintaining vascular access (for patients requiring haemodialysis, cancer chemotherapy, or chronic administration of antibiotics for example)

providing renal transplant surgery promoting cardiovascular health and management of vascular risk factors.

4. Service providers Vascular services are provided by a multi-disciplinary team, with input from a range of specialties and disciplines that includes:

vascular surgeons general surgeons, including those with a vascular sub-specialty interventional radiologists

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vascular sonographers vascular nurses and nurse specialists vascular operating theatre and medical radiology nurses and medical

radiation technologists.

Interventional radiology plays an important role in delivering vascular services. Interventional radiologists are a core provider of vascular services in partnership with other specialist vascular practitioners. Vascular sonography (ultrasound) is a subspecialty within general ultrasound services, with training under the Australasian Society for Ultrasound Medicine (ASUM).

Vascular sonographers are often based in radiology departments, where they may also perform non-vascular ultrasound studies, but they may also be part of dedicated vascular laboratories under the direct supervision of vascular surgeons with vascular ultrasound training.

5. Support servicesVascular services should be well integrated with other primary health, general and specialist health services to support effective consultation, liaison and referral between services, follow up and discharge processes.

Vascular services should have effective links and working arrangements with a range of other service providers, including:

community or district nurses (including specialists in wound care) other specialist medical disciplines, including nephrologists, diabetologists,

oncologists, infectious diseases and stroke physicians clinical support services, including laboratory and pathology, pharmaceutical,

diagnostic and interventional imaging allied health support services, including podiatry, orthotics, occupational

therapy, physiotherapy, rehabilitation services social services, counselling, home help, community services, new migrant

community health workers disability support services and providers aged residential care facilities limb centres consumer support groups.

6. Geographical flows Patients access secondary care according to historical geographical flows and regional arrangements. Within each region there are at least two DHBs providing some degree of vascular surgery. Regional flows in 2016/17 are depicted in Figure 1.

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Figure 1: Current Referral flows

Notes: Prior to 1 July 2016, Nelson Marlborough DHB referred to Capital & Coast DHB. Southern DHB refers only transplant and thoracic surgery and refers to three tertiary centres. Whanganui DHB refers some low complexity vascular to MidCentral DHB, with more complex vascular referred to Capital & Coast DHB

Figure 2, below, shows the volume of vascular activity delivered at each of the providers over a three-year period (where reported using vascular purchase units). The National Minimum Data Set (NMDS) shows that Auckland provides the largest volume of vascular surgery, with Waikato, Capital and Coast, Canterbury and Southern DHBs also providing large volume of activity over the three-year period.

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A higher proportion of vascular surgery is provided electively - 53 percent, compared to 46 percent elective in other surgical specialties. Of the main vascular providers, only Southern DHB is providing more acute than elective surgery. Data also shows that since 2013/14, 62 percent of vascular surgery is provided to patients aged 65 and over, compared to 32 percent in other surgical specialties.

Figure 2: Acute Elective split of vascular surgical discharges 2013/14 – 2015/16

Source: NMDS extracted August 2016. Data is extracted for the purchase unit: S75001 – Vascular Surgery – Inpatient Services (DRG) by provider DHB.

7. Access to Vascular servicesVascular services are provided across the continuum of primary and secondary care, but only secondary care activity is reported in national collections. Table 1, below, shows activity reported as vascular surgery through the vascular surgery purchase unit, based on the DHB of patient domicile (ie, where someone lives as opposed to where the service was provided). This does not include all vascular surgery (see Appendix 2 for a list of vascular procedures defined by International Classification of Diseases (ICD) codes).

Based on activity reported to the NMDS between 2009/10 and 2015/16 vascular inpatient surgery makes up two percent of hospital surgical discharges, but accounts for a relatively high level of patient complexity, having four percent of hospital case weighted discharges.

There has been marked growth in reported delivery of vascular surgical services since 2009/10, with 2473 extra people receiving treatment in 2015/16 (up 60% over 2009/10), and the majority of this increase (1400, or 71%) being elective. Some of the growth (acute and elective) relates to a reporting change with some DHBs, eg, in 2012/13 Southern changed reporting from general surgery to vascular. Even discounting the growth in Southern and Nelson Marlborough DHBs (attributed in the main to a reporting change) there has still been positive growth of 38 percent since 2009/10.

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Table 1: Vascular surgical discharges (acute and elective) – 2009/10 to 2015/16DHB of domicile

Population

2009/10

2010/11

2011/12

2012/13

2013/14

2014/15

2015/16

Auckland 477,182 507 444 485 524 648 622 704Bay of Plenty 218,427 229 377 367 358 351 352 327Canterbury 515,717 472 610 594 730 891 841 973Capital and Coast

303,081 465 489 490 494 553 533 509

Counties Manukau

527,033 26 27 28 34 30 54 48

Hawkes Bay 157,521 97 92 111 144 184 392 354Hutt Valley 145,819 265 313 313 356 319 274 260Lakes 103,096 91 107 103 108 101 97 94MidCentral 171,408 73 50 67 81 67 78 70Nelson Marlborough

143,161 14 90 131 147 153 194 197

Northland 160,773 165 201 221 253 260 223 226South Canterbury

57,140 21 24 39 42 49 43 56

Southern 311,292 18 4 9 429 657 686 751Tairawhiti 46,579 34 40 44 37 47 48 53Taranaki 111,001 33 10 36 38 89 121 148Waikato 377,930 987 1,122 1,038 1,049 1,046 1,032 996Wairarapa 40,786 67 73 91 70 93 93 70Waitemata 576,843 527 518 554 547 637 599 628West Coast 33,263 22 34 42 57 60 58 78Whanganui 62,637 24 30 46 46 59 49 53National 4,540,68

94,137 4,655 4,809 5,544 6,294 6,389 6,595

Source: NMDS, extracted August 2016. Data is extracted for the purchase unit: S75001 – Vascular Surgery – Inpatient Services (DRG) by DHB of patient domicile. Any vascular surgery reported as general surgery will not be included in Table 1. Counties Manukau DHB provides vascular surgery for its population, and reports it as S00001 – General Surgery – Inpatient Services (DRG), which accounts for their low volume. Southern DHB reported vascular surgery as S00001 – General Surgery – Inpatient Services (DRG) prior to 2012/13.

Equity of access

An important part of improving health outcomes is to reduce inequalities in access to health services. A basic assessment of equity for high risk populations may be to look at the level of access to surgery compared to the population make up for that ethnic group. While this will not take into account the prevalence of disease within the populations, it does highlight that in most specialties areas Māori are receiving lower rates of surgery than Pasifika or non-Māori.

Table 2: Access to surgery by ethnicity – 2015/16Māori Pacific Other

New Zealand population 16% 6% 78%Vascular 11% 4% 85%Cardiothoracic 12% 7% 81%ENT 18% 9% 74%General surgery 14% 6% 80%Gynaecology 16% 9% 76%Ophthalmology 10% 11% 79%

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Māori Pacific OtherOrthopaedics 13% 6% 81%Plastics 13% 8% 78%Urology 9% 4% 87%

Source: NMDS – extracted March 2017. Population data from Statistics New Zealand, 2016/17 projections from 2013 Census

8. Elective surgical accessAssessing a DHB populations’ relative access to elective vascular surgery cannot be achieved through activity reported against the vascular purchase unit, as some DHBs report vascular surgery under the general surgery purchase unit.

Not only is a consistent method of reporting required, but population demographics need to be standardised to account for variation in age, gender, ethnicity and social deprivation. Standardised intervention rates (SIRs) use Vascular Diagnostic Related Group (DRG) codes rather than purchase units presented in Table 1, above, and assess access to elective surgery only by DHB of patient domicile. The DHB and regional rates (raw and standardised) for 2014/15 are identified below. The SIRs standardise for ethnicity, and a DHB with a high proportion of Māori or Pacific people will need to deliver a higher standardised rate of elective vascular surgery to demonstrate equitable access.

Improving equity of access for patients requiring elective vascular services is a key requirement for the model of care. Patients should have relatively similar access to both acute and elective care, regardless of where they live.

Figure 3: Standardised intervention rates – 2014/15

Source: NMDS extracted September 2015. Data is extracted by Diagnostic Related Group, and presented by DHB or Region of patient domicile. DRGs included within the SIR report are in Appendix 2.

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The data on access to vascular surgery shows variation in the way activity is coded in national collections. Greater consistency is required to give more reliable interpretation of access. The Common Counting Standards 2013/14 (Common Counting Standards Technical Advisory Group , 2015) outline how health activity should be defined measured and counted to support the planning of health and disability services. These state that:

allocation of Health Specialty Codes (HSC) for both inpatient and outpatient events is dependent on the specialty for which the treating clinician is employed to perform those events

allocation of Purchase Unit Code (PUC) for inpatient events is based on the Health Speciality Code allocated

for Outpatients the PUC is usually allocated on the clinic code which could be different to the Health Speciality Code.

Recommendation 1:

Inpatient vascular services, provided by a surgeon employed within the vascular specialty, should be reported using PUC S750001 – Vascular Surgery – Inpatient Services (DRG).

Outpatient vascular services should be reported using one of the following valid purchase units:

S75002 - Vascular Surgery Outpatient - 1st attendance S75003 - Vascular Surgery Outpatient - Subsequent attendance S00008 - Minor Operations S00011 - Surgical non-contact First Specialist Assessment - Any health

specialty S00012 - Surgical non-contact Follow Up - Any health specialty MS01001 - Nurse Led Clinic.

Vascular services (inpatient and outpatient) should be reported using HSC S75 – Vascular Surgery, particularly when reporting against a non-vascular purchase unit (eg, S00008).

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PART 2: Model of care9. The strategic approachThe model of care for adult vascular services aims to improve patient outcomes and quality of care, in accordance with the New Zealand Triple Aim, which is a national commitment to simultaneously achieve three outcomes in the delivery of health services:

1. improving the quality, safety and experience of patient care through improving the timeliness of access to specialist advice

2. improving health and equity for all populations through reducing current disparities in access

3. getting the best value from the resources made available to the public health system through implementing evidence based improvements referral pathways.

The model of care for vascular services also complements the five themes of the New Zealand Health Strategy 2016 (Minister of Health, 2016):

Figure 4: Five themes of the New Zealand Health Strategy

10. Service continuum and model of care Patients requiring hospital services should access these as close to home as possible. Where services are provided will be determined by the patient’s clinical needs and the location of the appropriate vascular skills and infrastructure.

The model of care has four high level strategies to improve quality of care for patients within the vascular service and are across the continuum.

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Figure 5: Strategies to improve quality of care

Recommendation 2:

A Vascular services implementation plan is developed that supports achievement of the strategies to improve the quality of vascular care, specifically:

optimise prevention and detection reduce clinical variation enhance the intervention pathway integrate services effectively.

The New Zealand Role Delineation Model outlines vascular services within a framework of specialist resources and support services. Requirements to determine the level of vascular services within a hospital or facility are detailed in Appendix 6.

RDL Level 1 and 2 Services: Vascular services delivered within a primary or community setting.

RDL Level 3 and 4 Services: Vascular services delivered within a secondary care setting. May be provided by general surgeons, including those with training in vascular surgery, vascular surgeons, interventional radiologists, nursing and allied health staff.

RDL Level 5 and 6 Services: Vascular services provided within a tertiary care setting. May be provided by vascular surgeons, interventional radiologists, vascular sonographers, specialist vascular nursing and allied health staff. The specific services provided in tertiary care centres depend upon the available

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Increased health literacyLifestyle advice and changesCardiovascular risk assessmentDiagnostics, high tech imaging

Optimise prevention and

detection

Standardised processes to improve quality and outcomesEnhanced management through best practice guidelinesWhole of system protocols that define roles and accountabilities

Reduce clinical variation

Acute and elective care pathways ensure patients receive timely intervention in the most appropriate settingImprove the patient journey by developing a standard information pack to support elective surgery decision making, and improve relative equity of access to elective care

Enhance the intervention

pathway

Patients are able to access appropriate imaging, allied health and social services Effective linkages with other service providers supports patients

Integrate services effectively

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resources, staff expertise and sub-specialist interest, and the role the centre plays in delivery of a regional service.

Figure 6: Vascular services by RDL Level

Level 1

Primary services

Level 2

Community (general and convalescent)

services

Level 4

Hospital level Vascular care provided by Vascular and/or General

Surgery

Level 5

Hospital levelComplex Vascular care provided by Vascular

surgeons

Level 6

Hospital levelHighly complex Vascular

care provided by Vascular surgeons

Level 3

Hospital levelVascular care provided by

General Surgery

Continuum of Vascular care

Prevention and health promotionDetection and diagnosisEarly interventionSurveillanceReferralPost intervention care

Community and district nursingAllied health, e.g. physiotherapySocial services, e.g. home help, social workersPost intervention recovery

Level

Description

ServicesNon-intervention management, including dietary or lifestyle adviceSpecialist nursing servicesNon specialist ultrasound and CT imagingVisiting Vascular SMOEmergency and elective assessment & diagnosis Stabilising and transfer of complex patientsNon specialist ultrasound and CT imaging

Multi-disciplinary team to manage patientassessment & diagnosis. Access to (vascular ultrasound, CT and MRIVisiting Vascular Service, on site General Surgeon with Vascular training

Multi-disciplinary team to manage patientassessment & diagnosisSpecialist imagingFollow up & treatment of patients within scopeResident vascular and interventional radiology service, 24 hour acute service

Full interdisciplinary assessmentDevelopment & execution of individual management plansResident vascular and interventional radiology service, 24 hour acute serviceFully integrated regional provider

11. Strategy 1: Optimising prevention and detection

Optimising prevention, detection, and self-management of disease features clearly in the New Zealand Health Strategy, and is a driver of improved quality and patient outcomes.

The Health Strategy’s road map of actions includes a number of action areas that will contribute to prevention and detection of vascular disease, including increasing health literacy, supporting lifestyle changes and advice, and cardiovascular risk assessment, as well as creating a “one team” approach to health in New Zealand.

Behavioural and biological risk factors are the major cause of cardiovascular disability. Biological factors include obesity, elevated serum cholesterol and hypertension. Behavioural factors include lack of exercise, smoking and poor nutrition. Māori are more likely to experience biological and behavioural risk factors than non-Māori. For example, smoking is a leading cause of stroke and heart disease in people aged under 65 years, and Māori are 2-3 times more likely to be current smokers than non-Māori (Ministry of Helth, 2016).

Primary care plays an important role in caring for patients with vascular disease, particularly in optimising and prevention. Strengthening primary care, and providing appropriate access to diagnostic services will have a positive impact on patient outcomes, particularly for Māori and Pasifika, who are 3.3 and 2.9 times, respectively, more likely to have unmet need for a GP compared to other population groups (Ministry of Helth, 2016).

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Some specific areas of opportunity to improve the prevention and/or detection of vascular disease are identified below. While not a comprehensive range of strategies for prevention and detection of vascular disease, these are some areas where it is felt there is opportunity to improve equity and patient outcomes.

Abdominal Aortic Aneurysm screening

The National Health Committee (NHC), commenced a Tier Two report on models of care for Abdominal Aortic Aneurysm (AAA) (National Health Committee, 2016). With the disestablishment of the NHC, the NASC will be making recommendations for screening for AAA. These recommendations will need to be considered in conjunction with the implementation of the vascular model of care.

According to the NHC report, Māori have higher AAA prevalence rates than New Zealand Europeans, present to hospital with AAA approximately 8.3 years younger than people of other ethnicities, have higher AAA-related mortality, lower relative survival and are less likely to have an elective repair. Incidence of AAA and related mortality were found more often in Māori women, with speculation this was linked to high rates of smoking (National Health Committee, 2016).

Improving the detection of AAA will be an important factor in improving equity for Māori. However, screening alone will not improve cardiovascular disease outcomes for Māori. Other strategies will be required, including improved vascular disease assessment and management in primary care, and increased health literacy for Māori.

Cardiovascular risk assessment

The prevention and detection of cardiovascular disease has been one of six health targets until 2015/16, and is Action 8 of the Health Strategy road map.

The factors involved in the development of cardiovascular disease contribute equally to vascular conditions, including stroke and peripheral vascular disease, affecting similar high risk populations. Cardiovascular risk assessment is important in the prevention and detection of these vascular conditions and improving equity for Māori who are disproportionately represented in cardiovascular disease, with stroke still a leading cause of adult disability for people aged 65 and over (Ministryof Helth, 2016).

While stroke rates are declining, Māori and Pasifika stroke rates are declining more slowly than those of the general population, and Māori and Pasifika experience stroke at a younger age (mean age of 60-62 years) compared with New Zealand Europeans (mean age of 75 years) (Ministry of Helth, 2016).

As with cardiovascular disease, measures to prevent and detect peripheral vascular disease are most appropriately implemented in primary care. People accessing cardiovascular risk assessments receive education on disease and risk factors, as well as lifestyle advice and treatment (where necessary) that will reduce the potential risk and impact of a range of vascular conditions, including carotid stenosis and diabetes related peripheral vascular disease.

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While cardiovascular risk assessment will no longer be reported as a health target, the Ministry will continue to encourage DHBs to regard this work as a priority for their population. The Ministry’s work on obesity, stroke prevention and diabetes includes opportunities to influence prevention and detection of vascular disease.

In the context of prevention and detection it is therefore recommended that cardiovascular and peripheral vascular disease are considered together. To support and facilitate this, it is recommended that the next review of the Primary Care Handbook includes advice on peripheral vascular disease, developed with input from the Vascular Society.

Increasing health literacy

The New Zealand Health Strategy recognises the importance of increasing health literacy and self-management in improving outcomes. The first action in the road map is to inform people about public and personal health services so they can be “health smart” and have greater control over their health and wellbeing.

Research has found that people with poor health literacy are less likely to use prevention services such as screening, are less likely to manage long-term or chronic conditions, and are more likely to use emergency services (Ministry of Health, 2006). The survey found that on average New Zealanders have poor health literacy skills, but that among New Zealanders Māori tended to have the poorest health literacy across rural, income and workforce groups.

Opportunities to increase literacy and self-management of vascular conditions, particularly for Māori, exist predominantly in primary care. Some of the actions already being developed include:

using social media to support healthy living by providing clear, authoritative, information to support people making healthy food and activity choices, and information on diabetes prevention and early stage management

continuing to strengthen the National Telehealth Service by providing more support for people to manage their own health conditions

creating partnerships for better health services by giving everyone involved in a person’s care, including the person, access to the same information

a framework for health literacy, and reference material such as “Rauemi Atawhai: a guide to developing health education resources in New Zealand” (Ministry of Health, 2012).

A “one team” approach can be adopted through vascular service providers working more closely with primary care to develop health pathways. This will not only enhance relationships, but will also increase the visibility of vascular conditions within primary care, contributing to more opportunity for patient involvement in managing their condition.

Imaging and screening

Improving access to screening will be closely linked to strategies to improve health literacy and to improving access to primary care.

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In respect to peripheral vascular disease ultrasound has an important role in confirmation of the diagnosis and defining the severity of the pathology. Consideration should be given to ways whereby this assessment modality can be made more readily accessible in primary care, either through inclusion in referral pathways (eg, Health Pathways or Map of Medicine) or through direct access to radiology programmes within DHBs. Health pathways will be an important tool to support primary care in determining the most appropriate tests and accessing these.

In 2015, the Ministry published National Criteria for Access to Community Radiology, including ultrasound. The premise for the criteria was that radiological investigation is a basic component of primary health care. Improving primary care practitioners’ ability to diagnose and manage conditions and to make more appropriate and timely referrals to secondary health care should lead to better patient outcomes.

The criteria, which include nationally recommended minimum levels of access, are intended to assist primary care practitioners to manage patients in the community by ensuring they get appropriate access to diagnostics. While the criteria are not mandatory, DHBs may use them to develop or update their own criteria. Where DHBs do not already have criteria to improve primary care access to vascular ultrasound it is recommended they consider implementing the national criteria with endorsed vascular referral pathways to ensure appropriate use of this scarce resource. Pathway development should be a collaborative process with relevant stakeholders involved, including the Vascular Society, RANZCR, and primary care practitioners.

The criteria include recommendations for minimum access to ultrasound for:

clinically or radiologically suspected AAA follow-up of AAA as per local guideline carotid Doppler ultrasound for a history of transient ischaemic attack or

stroke with minor deficit where presentation meets local pathway criteria, or where no local pathway is in place and a relevant specialist has recommended a carotid Doppler ultrasound

where there is a pulsatile mass for investigation suspected deep vein thrombosis in accordance with local pathways proximal superficial thrombophlebitis in the thigh.

The criteria explicitly exclude screening for AAA, which has been referred to the NASC for consideration, following a NHC assessment. Following consideration, any recommendations for screening of AAA should be incorporated into the National Criteria for Access to Community Radiology.

Recommendation 3:

To increase opportunities to improve prevention and early detection of vascular disease, it is recommended that cardiovascular and peripheral vascular disease (arterial and venous) are considered together. To support and facilitate this, it is recommended that:

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the next review of the Primary Care Handbook includes advice on peripheral vascular disease, developed with input from the Vascular Society and other relevant Colleges, eg, the Royal Australian and New Zealand College of Radiologists

vascular service providers work more closely with primary care to develop health pathways which will enhance relationships, increase the visibility of vascular conditions within primary care, and contribute to greater opportunity for patient involvement in managing their condition

where not already in place, DHBs consider opportunities to improve primary care access to vascular ultrasound, in line with the national criteria, and referral pathways.

Recommendations for screening of AAA that are endorsed by the NASC should be incorporated into the National Criteria for Access to Community Radiology.

12. Levels of Vascular service provisionThe following table describes the six levels of service provision for adult vascular services, as defined by the New Zealand RDL model. Definitions and classifications are included in Appendix 5. The RDL provides a framework for describing the current capacity of centres to provide vascular services, but is not intended to be a rigidly applied mechanism. The model should be used to identify gaps and where appropriate support investment to ensure adequately resourced, high quality, services. It is expected that centres will change their described capacity level in response to changing demographics and resource availability.

Further work is required to stratify hospital facilities to a vascular provider level, and vascular conditions according to complexity, including the role of interventional radiology in service provision. This work should be considered as part of implementation of the model of care. The classifications would represent local and regional agreements based on current situations and would need to be reviewed or revised as circumstances, populations or technology changes.

As regions agree on the level of facilities within the region, acute and elective pathways should be aligned so that patients receive care in a facility with appropriate expertise and support services. National clinical leadership will be important to support a collaborative and patient outcome focused approach.

Under the model, there are some complex conditions that are currently managed through an MDM approach between Level 6 providers, with patients referred to and managed by the most clinically appropriate centre. Other conditions may be managed in some, but not all, Level 6 centres, and it is not expected that these pathways would change.

As part of implementing the model, regional pathways will provide guidance about specific conditions and relationships with other specialties, such as cardiothoracic, orthopaedics, gynaecology, or general surgery.

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Table 3: Levels of vascular service

RDL Level Descriptor

Vascular requirements

Level 1

Primary Services

Patient Characteristics: Stable, pre and post intervention Acute presentation of variable complexity

Clinician Characteristics: Services provided by general practitioners, supported by

nurses, allied health, and aged care providersHours of access:

Normal hours, with afterhours arrangements through accident and medical centres

Inter-specialty relationships: May interface with secondary and tertiary services

providing both pre and post intervention careKey procedures or treatments:

Prevention of vascular disease or disorder through lifestyle advice and cardiovascular disease risk assessment

Health promotion and patient education to improve health literacy and involvement in care and health planning

Detection of vascular disease through history, physical examination, and the use of limited diagnostic investigations

Early intervention through blood pressure and cholesterol control, support for modification of lifestyle, eg, smoking, diet and exercise

Referral for secondary or tertiary care when appropriate, eg, in acute situations

Surveillance and monitoring of patient condition Pre and post intervention care, including wound

management, and palliative support.

RDL Level Descriptor

Vascular requirements

Level 2

Community (general and convalescent) services

Patient Characteristics: Stable, pre and post intervention

Clinician Characteristics: Services by general practitioners and/or medical officers,

nurse practitioners, nurses, allied health, and aged care providers within community hospitals, including integrated family care facilities

Hours of access: Normal hours, with some extended or after hours care

Inter-specialty relationships: Will interface with primary care, and with hospital services

providing both pre and post intervention careKey procedures or treatments:

Wound care, including (in some cases, depending upon local nursing expertise) advanced wound care nursing and compression therapy for chronic venous insufficiency.

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Supervised exercise therapy for intermittent claudication Convalescent services

Acute services limited to triage and referral.

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RDL Level Descriptor

Vascular requirements

Level 3

Hospital level vascular care provided by General Surgery (NZRDL)

Patient Characteristics: Non-complex vascular surgery with low anaesthetic risk

patients Clinician Characteristics:

Services by general surgery specialist medical officers (SMO), including those with vascular expertise, supported by medical officers or registered medical officers (RMO) and Level 5 or 6 vascular providers

Hours of access: General surgery SMOs on site normal hours, and rostered

on call after hours Formal arrangement with Level 5-6 provider for support

both in normal hours and after hours Medical officer or RMO on site 24 hours

Inter-specialty relationships: Provides core specialist services, including access to

operating theatres, ICU/HDU, diagnostic imaging, pathology and CCU and access to interventional radiology

Supports some access to visiting vascular outpatient services from Level 4-6 providers

Supported by nurse practitioners, nurses, allied health, and aged care providers

Key procedures or treatments: Outpatient care provided by local general surgeons,

including those with vascular expertise, and/or visiting vascular surgeons.

Supports primary and community care providers in managing patients with low complexity vascular conditions

Provides limited range of diagnostic investigations including portable vascular ultrasound and ankle/brachial pressure indices.

Develops a written plan of care including management of vascular risk factors, eg,:

dietary and lifestyle advice and pharmacotherapy non-surgical management strategies including

surveillance of small AAA, or exercise therapy for intermittent claudication

Provides some outpatient procedures, eg, endovenous ablation of varicose veins and non-complex, low anaesthetic risk surgery.

Provides follow up, treatment, surveillance and rehabilitation in line with visiting specialist plan of care

Provides access to specialist wound care and compression bandaging services, internally and through community service providers

Prioritises elective vascular referrals and facilitates access to visiting vascular SMO or redirects to a Level 5 or 6 vascular service

Provides emergency stabilisation services and facilitates acute transfer to in-patient vascular interventions and/or endovascular interventions

Supports visiting outpatient vascular specialists as part of a locally delivered regional service

Referral for consultation and clinical assessment Provides follow up and treatment in line with visiting

specialist plan of care.

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RDL Level Descriptor

Vascular requirements

Level 4

Hospital level vascular care provided by Vascular and/or General Surgery and/or interventional radiology, and outpatient consultations by vascular surgeon during normal working hours (NZRDL)

Patient Characteristics: Low and moderate complexity surgery, with low and

medium anaesthetic risk patientsClinician Characteristics:

Services by vascular and/or general surgery SMOs with vascular expertise and/or interventional radiologists, supported by:

medical officers or RMOs Level 5 or 6 vascular SMOs

Hours of access: Vascular and/or general surgery SMOs on site normal

hours, and rostered on call after hours Medical officer or RMO on site 24 hours Formal arrangement with Level 5-6 provider for support

both in normal hours and after hoursInter-specialty relationships:

Provides Level 4 core specialist services (acute 24 hour services in range of specialties), including access to interventional radiology, operating theatres, ICU/HDU, diagnostic imaging, pathology and CCU

Supported by nurse practitioners, nurses, allied health, and aged care providers

supports regular/frequent access to visiting Vascular specialists for surgery and/or outpatient services

Key procedures or treatments: Outpatient care provided by vascular and/or general

surgery SMOs with vascular expertise, nurse practitioners and supported by visiting Level 5 or 6 vascular SMOs.

Supports primary and community care providers in managing patients with low complexity vascular conditions

Develops a written plan of care including management of vascular risk factors

Participates in Level 5 and 6 multi-disciplinary meetings and vascular audit, and individually or collectively manages patient follow up, treatment, surveillance and rehabilitation

Provides access to specialist wound care and compression bandaging services, internally and through community service providers

Provides surgery and/or endovascular procedures of moderate complexity in patients that are of low or medium anaesthetic risk.

Prioritises elective vascular referrals and facilitates access to visiting vascular SMO or redirects to a Level 5 or 6 Vascular service

Provides vascular ultrasound and other diagnostic imaging (including CT) and interventional procedures on site, with an interventional SMO available normal hours (may be visiting )with formal arrangements in place for after hours

Acute vascular surgery may be provided by a general surgery SMO with vascular expertise or a resident vascular surgeon, with formal arrangements in place for Level 5-6 provider support both in normal hours and after hours

Provides emergency stabilisation services and facilitates acute transfer for patients requiring acute open or endovascular arterial surgery, where not able to be provided locally.

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RDL Level Descriptor

Vascular requirements

Level 5

Hospital level vascular service, with vascular surgeons and/or interventional radiology and registrars

Complex diagnostic and treatment on all risk patients, including acute AAA service

Patient Characteristics: Surgery of most levels of complexity, and for all levels of

anaesthetic risk Clinician Characteristics:

Services by vocationally trained vascular surgeons and/or interventional radiologists, supported by:

medical officers or vascular RMOHours of access:

Vascular SMOs on site normal hours, and rostered on call after hours

Vascular registrars or equivalent on site 24 hours Interventional radiology on site normal hours and rostered

on call after hoursInter-specialty relationships:

Provides Level 5 core specialist services (acute 24 hour services in range of specialties), including operating theatres, ICU/HDU, diagnostic imaging, pathology and CCU

Level 5 interventional radiology services, which includes registered nurses or technical staff, and on-site service normal hours

Supported by nurse practitioners, nurses, allied health, and aged care providers

Key procedures or treatments: Outpatient care provided by vascular SMOs, nurse

practitioners and nurse specialists. Supports primary and community care providers in

managing patients with low complexity vascular conditions Provides specialist wound care and compression bandaging

services, internally and through community service providers

Provides extended range of vascular and endovascular surgery for patients of all anaesthetic risk

Acute vascular service provided by vocationally trained vascular surgeons, with SMO on site during normal hours and on call after hours to provide stabilisation of all patients and definitive treatment for most vascular conditions

Refers or transfers patients to Level 6 vascular services where required, eg, organ transplantation and some complex endovascular thoracic procedures.

Provides comprehensive vascular diagnostic (including specialised vascular ultrasound, CT and MRI) and interventional procedures on site, with an interventional SMO on site normal hours and rostered on call after hours

Coordinates multi-disciplinary meetings and vascular audit, and individually or collectively manages patient follow up, treatment, surveillance and rehabilitation, and participates in Level 6 MDMs

Supports other surgical specialties with acute and elective cases to prevent or manage iatrogenic vascular trauma

May provide outreach and visiting vascular services to Level 3 and 4 DHBs

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RDL Level Descriptor

Vascular requirements

Level 6

Vascular and endovascular service

Provides highly complex diagnostic and treatment procedures for vascular medicine in association with other specialties.

Has on site Level 6 Emergency Medicine

Patient Characteristics: Surgery of all levels of complexity, and for all levels of

anaesthetic risk Clinician Characteristics:

Services by vocationally trained vascular SMOs (including subspecialist surgeons providing highly complex procedures for other regions) and/or interventional radiologists, supported by:

RMOs that are part of vascular service roster (basic or advanced trainees)

Hours of access: Vascular SMOs on site normal hours, and rostered on call

after hours Vascular registrars or equivalent on site 24 hours Interventional radiology SMO on site normal hours and

rostered on call after hoursInter-specialty relationships:

Provides Level 6 core specialist services (acute 24 hour services in extended range of specialties), including operating theatres, ICU/HDU, diagnostic imaging, pathology and CCU

Interventional radiology immediately available 24 hours and provides emergency procedures

Supported by nurse practitioners, nurses, allied health, and aged care providers

Key procedures or treatments: Outpatient care provided by vascular SMOs, nurse

practitioners and nurse specialists. Supports primary and community care providers in

managing patients with low complexity vascular conditions, and supports Level 3-5 services in providing follow up, treatment, surveillance and rehabilitation

Provides specialist wound care and compression bandaging services, internally and through community service providers

Develops and executes individual vascular/endovascular management plans for patients referred to the service

Provides acute and elective complex vascular surgery for patients with high anaesthetic risk using a combined vascular/endovascular approach, including potential use of specialised (hybrid) operating theatres

Acute vascular service provided by vocationally trained vascular/endovascular surgeons, with SMO on site during normal hours and on call after hours to provide stabilisation and definitive treatment of all patients, including transplant and thoracic procedures

Supports Level 3-5 hospitals and liaises with emergency services to facilitate timely and appropriate transfer of acute patients

Provides comprehensive vascular diagnostic (including specialised vascular ultrasound, CT and MRI) and interventional procedures immediately available at all times

Coordinates a multi-disciplinary team approach to the management of patients, including Level 4 and 5 vascular providers in the development and implementation of plans of care for complex patients

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Supports other surgical specialties with acute and elective cases to:

Prevent or manage iatrogenic vascular trauma Control major blood vessels to facilitate dissection

(eg, in cancer surgery) Manage vascular complications of conditions such as

renal disease, diabetes, complex wounds or leg ulcers

Provide vascular access for renal patients requiring haemodialysis

Provide outreach and visiting vascular services to other DHBs

Provide renal transplantation surgery Support cardiothoracic surgery

13. The Model of Care – Vascular Services

The model of care for vascular services is through a regional hub and spoke model. The service will be delivered through one or more hubs per region, depending on the resources and expertise available within each region’s hospitals. The goal of the model is to ensure patients access quality care seamlessly to optimise outcomes.

The service will be based around Level 6 vascular centres (providing a comprehensive range of treatments), supporting:

Level 5 centres, Level 4 centres a vascular service which might include general surgeons with

a vascular interest services providing some, but not all treatment for patients with vascular disorders

Level 3 centres, where services are provided by general surgeons, with some visiting vascular services.

The vascular hub and spoke model will be supported by a range of support services, including investigative and interventional radiology services, primary care practitioners, nursing and allied health staff with close cooperation to ensure patients have equitable access to comprehensive care, in their locality where possible.

Figure 7 shows the current hub and spoke configuration, with referral pathways. Referrals to vascular centres should provide equitable and consistent access to services, in line with agreed clinical standards and referral pathways, and based on agreed inter district flows.

As the model of care is implemented existing referral pathways should be reviewed and either confirmed or adjusted as clinically appropriate within the region to support a safe and sustainable Vascular service. A clinical leader will be appointed to work with regions to promote a nationally consistent approach, within local and regional requirements.

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The model should strengthen relationships within the region to foster closer collaboration so that patient needs are at the centre of planning and pathways developed that support access to the right care, in the right place at the right time.

Figure 7: Current Vascular Hubs

Recommendation 4:

A regional hub and spoke model of care is recommended for vascular services, based on six levels of vascular service provide – two primary/community and four providing acute and elective hospital care.

The model should strengthen relationships within the region to foster closer collaboration with patient needs at the centre of planning and pathways developed that support access to the right care, in the right place at the right time.

A regional implementation approach should be developed, supported by a national clinical lead. As part of this, providers of vascular services should review the vascular requirements identified in Table 2 to determine the level of vascular service able to be provided in their hospitals.

This should be considered in a regional context so that:

acute and elective referral pathways are clearly defined within the region

formalised arrangements are agreed to provide services during both normal and after hours.

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14. Care pathways Pre hospital

Acute care pathways will generally, but not always, begin in primary care. Many acute vascular conditions are a life or limb threatening emergency. Early intervention by an appropriately qualified vascular specialist is essential.

The NHC (National Health Committee, 2016), in its draft tier two report on models of care for AAA, identified that over a 10 year period 76 percent (2490) of people experiencing ruptured AAA died from the condition. This was despite approximately 60 percent (2029) of people with a ruptured AAA being admitted to hospital. Only half of the patients who reached hospital received emergency surgery. The survival rate for those who received surgery was 65 percent (796). Early surgical intervention is considered a contributor to better outcomes for patients with AAA, and ensuring the patient reaches a hospital with vascular specialists on site and on call/available is important.

In conjunction with clinical pathways, pre-hospital pathways may be useful to facilitate the patient’s transfer to the definitive care provider as rapidly as possible. As pathways need to be followed by paramedics assessing patients in emergency settings, the pathway needs to provide clarity for the assessor, and clearly define when it is safer for the patient to by-pass a local facility.

Figure 8: Pre-Hospital Pathway – an example

Hospital acute pathways

Once the patient has presented in an emergency department, the following process depicts the expected management of diagnosis, referral, transfer and management.

Pro forma pathways for specific acute vascular conditions are included in Appendix 3. These pathways should be reviewed and localised, based on the functional level of vascular services of the hospitals within the region. Once pathways have been defined, regional discussion will be required to support consistent application to ensure patients are transferred to the facility able to provide optimal clinical care

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as quickly as possible. Pathways should include clinically appropriate repatriation or transfer of care if the vascular provider is not the patient’s local DHB.

Recommendation 5:

Pathways for patients presenting with acute vascular conditions or trauma should be agreed within each region, in collaboration with a national clinical lead.

The pathways should reflect the vascular capability of the hospitals within the region, and should be developed in conjunction with ambulance providers, the Major Trauma Clinical Network (for vascular trauma), and vascular providers within each region.

Elective pathways

Elective pathways depend to some extent on the source of the referral. In a resource constrained environment, access to FSA and elective surgery is on the basis of clinical priority relative to that of other patients, and the DHB’s capacity to provide assessment within four months.

It is important to support and strengthen primary care, and care provided in Level 3 centres to maximise local care. Health pathways guiding diagnostic work up and referral are being used in a number of regions. Where these are not in place, support to disseminate and localise pathways will be important to ensure patients are appropriately worked up prior to referral to a Vascular centre.

Underpinning the model of care for vascular services is the promotion of equity of access, and in particular, the reduction of inequalities of access for high risk populations such as Māori and Pacific people.

Where a patient’s initial assessment occurs in a private setting, it may be more appropriate use of resource to consider the patient’s priority for direct access to the treatment list, provided the patient is prioritised using the same criteria as DHB referrals, and the patient’s assessed priority is within the DHB’s agreed threshold.

Referrals for FSA that meet the regional referral pathway, and access threshold would be accepted for FSA. Subsequent decisions on whether treatment is the best option also require a determination of the patient’s priority in comparison to the agreed access threshold. Elective pathways are described in Appendix 4. As with acute pathways, these may require regional localising and agreement.

Recommendation 6:

Elective pathways should be agreed within the region, to facilitate equitable access to vascular care, as close to home as is clinically appropriate.

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An agreed set of prioritisation criteria for first specialist assessment and elective surgical/ endovascular treatment should be developed to support consistent and equitable access to elective care.

15. Multi-disciplinary meetings MDMsAn MDM involves a range of health professionals, from one or more organisations, coming together to deliver comprehensive patient care.

MDMs are structured, regular meetings either face-to-face or via videoconference at which health professionals with expertise in a range of different specialities discuss the options for patients’ treatment and care prospectively. Prospective treatment and care planning involves making recommendations, with an initial focus on the patient’s primary treatment. MDMs facilitate a holistic approach to the treatment and care of the patient.

Effective MDMs have positive outcomes for patients receiving the care. They are an important support for the clinicians involved in treatment planning for the provision of optimum patient care. Health professionals within this forum considering all therapeutic options achieve improved continuity of care with less duplication and better quality of outcomes. The coordination is improved with better communication between care providers and clear lines of responsibility leading to better use of time and resources.

Vascular MDMs should be implemented in all Level 5 and 6 vascular centres to support decision making and optimisation of care. MDMs should be implemented at a regional level, with participation from those involved in the patient’s care. The MDM process should be formalised to meet quality and safety requirements. In accordance with the Guidance for Implementing High Quality Multi-Disciplinary Meetings (Ministry of Health, 2012), core team members should be present for the discussion of all cases where their input is needed. The recommendation is that core members include at least four clinicians from the following disciplines: vascular surgeon, general surgeon with vascular interest, interventional radiologist and/or nurse practitioner. In addition to core team members, vascular MDMs should also include participation by vascular nurses or nurse specialists, vascular sonographers, interventional MRTs, anaesthesiology and ICU where appropriate. Administrative support and coordination should also be provided.

The recommended structure and process for MDMs is described in Appendix 5.

Recommendation 7:

A formal agreed national process for conducting Vascular MDM should be documented and implemented within each Region. The process should include the following components:

terms of reference protocols for establishment and administration

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membership coordination referral and case presentation process, including criteria for inclusion of

a case in a MDM documentation communication of MDM outcome audit and review.

16. Priorities for service development Workforce

The vascular workforce is diverse, and involves a range of disciplines. Key areas of risk for vascular services are summarised below. HWNZ models and monitors the status of some specialist workforces, and can provide advice on current and future needs. Where there is a known or anticipated workforce vulnerability, HWNZ may be able to provide some national support for workforce planning or development by identifying the ideal number of training positions to meet future demand.

Vascular specialists

Training for general surgeons does not include vascular sub specialty training. As older generation general surgeons retire, vascular experience in regional hospitals may reduce, resulting in increased dependence upon Level 4-6 vascular centres

Interventional radiology

Historically there has been a national shortage of interventional radiologists. While this has resolved recently vigilance may be required in future

Vascular sonography

Health Workforce New Zealand (HWNZ) has reported on a critical shortage of sonographers in New Zealand (Ministry of Health, 2016). To help address this, they have included sonographers in the Voluntary Bonding Scheme, administered by HWNZ. This scheme incentivises medical, nursing and midwifery graduates to work in hard-to-staff specialties or communities for three to five post graduate years.

DHB Shared Services is supporting a national Sonographer Workforce Development Programme. The programme focuses on the overall sonographer workforce, rather than individual specialty areas, such as vascular. The programme approach is to improve the overall workforce, which will then assist with improving specialised sonography services.

The Australasian Society for Ultrasound in Medicine (ASUM) has engaged with the University of Otago to promote further development within all fields of ultrasound, including Masters and PhD level qualifications.

Nursing

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There is potential for a specialised integrated nursing workforce across vascular and related sub-specialties. Nursing workforce development should include nurses with vascular special interests as well as advanced clinicians such as nurse specialists and nurse practitioners

Investing in a well-resourced vascular nursing workforce improves patient access, patient flow, and enables other members of the vascular team to focus on their core expertise.

Vascular nursing services may include complex wound management, intermittent claudication clinics, coordination of multi-disciplinary diabetic foot clinics, pre-admission work-up, inpatient complex case management, post discharge follow-up, aneurysm surveillance, virtual clinics, and cardiovascular risk factor management.

Vascular nurses also contribute to service development by participating in clinical reviews, guideline development, developing patient education resources, auditing and research projects.

Diagnostic imaging

Vascular imaging is a fundamental requirement to visualise the vascular system. Access to some vascular imaging modalities can be constrained, either because of capacity/staffing or because of high demand.

Vascular sonography

Vascular sonography should be provided within either the Radiology department or within a Vascular Diagnostic Laboratory. To optimise standards the preference is that vascular ultrasound examination should be provided by a trained vascular sonography workforce. Investing in a well-supported sonography workforce will improve patient access and service, particularly in smaller centres.

Magnetic Resonance Angiography (MRA)

MRA is a type of Magnetic Resonance Image (MRI) scan that looks specifically at the body’s blood vessels. MRA requires specific technology and expertise, which is currently limited in New Zealand. Unlike the more traditional angiogram, MRA is less invasive, and the time required for post scan processing of data is very small.

Recommendation 8:

As part of implementing the model of care for vascular services, it is recommended that there is a local assessment of each region’s work force and technology needs. Local or regional business cases may be required to address identified gaps.

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17. Reporting and monitoring of quality Reporting and monitoring of performance and/or quality indicators is important to reduce clinical variation, and ensure quality of care is optimised. Quality indicators fall into two categories:

process and access indicators – these indicate whether services are provided in a timely and equitable manner, and whether services are patient centred

outcome measures – which are a measure of health improvement or deterioration attributable to medical care (Adamson Consulting Services, 2014).

Criteria for good indicators and indicator sets should be considered in setting the national metrics. These criteria include relevance, balance, validity, data timeliness and reliability, meaning and implications.

For quality indicators to result in change, it is important that unit level results are considered by influencers of change, including the Vascular Society of New Zealand, DHB senior executives and the Ministry of Health.

Process and access indicators

In the absence of a national clinical outcomes registry for vascular services, national process and access indicators are proposed, based on activity recorded in national collections. The focus should be on quality improvement rather than performance management.

Process and access indicators are organised in two groups – existing national indicators that are currently measured or monitored (Table 3) and potential metrics that may be introduced as the new National Patient Flow (NPF) collection matures (Table 4).

Table 4: Existing process and access indicators

Impact area Indicator Data source

Timely Patients accepted for vascular first specialist assessment waiting longer than four months (ESPI¹ 2)

NBRS

Patients accepted for vascular treatment waiting longer than four months (ESPI 5)

NBRS

Equitable Standardised intervention rates for vascular FSA² NNPACStandardised intervention rates for elective vascular treatment³

NMDS

Prioritisation of referrals for elective vascular surgery on a national, or nationally recognised prioritisation tool (ESPI 8)

NBRS

Patients waiting without a commitment of surgery whose priority is above the actual treatment threshold (ESPI 3)

NBRS

Patient centred

Patients notified of outcome of prioritisation for FSA within 15 days or less from the date referral received (ESPI 1)

NBRS

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Note:1 Elective Services Patient Flow Indicators (ESPIs) are national measures of whether DHBs

are meeting the required performance standard at various points of the elective patient pathway. These indicators are reported through the National Booking Reporting System (NBRS).

2 The standardised intervention rate for vascular FSA is reported against the purchase unit of S75002, and are published quarterly on the Electives restricted website Quickr.

3 The standardised intervention rate for vascular elective treatment is for a prescribed range of Vascular DRGs, and are published quarterly on the Electives restricted website Quickr.

Table 5: Potential or future process and access indicators

Impact area

Indicator Data source

Timely Waiting time for vascular first specialist assessment in accordance with prioritised urgency (requires prioritisation tool with urgency criteria)

NPF

Waiting time for vascular treatment in accordance with prioritised urgency (requires prioritisation tool with urgency criteria)

NPF

Time from admission to operating theatre treatment for acute vascular procedures (requires capture of time of admission and time of admission to theatre/administration of anaesthesia)

NMDS/NPF

Equitable Proportion of referrals for first specialist on a new national prioritisation tool consistent within service and across DHBs

NPF

Prioritisation of referrals for elective surgery is: on a new national prioritisation tool consistent within service and across DHBs

NBRS/ NPF

Patients accepted for treatment in accordance with: assigned priority agreed access thresholds

NPF

Patients accepted for FSA in accordance with: assigned priority agreed access thresholds

NPF

Patient centred

Cancelled surgery (pre or post admission) number of cancellations/rebookings within 72 hours of planned surgery

NPF

Rescheduled outpatient appointments number of cancellations/rebookings within 72 hours of planned surgery

NPF

Patients notified of outcome of prioritisation for treatment within 15 days or less

NPF

Effective Varicose vein patients treated as day case NMDS / NPF

Average length of stay for inpatient vascular (acute and elective)

NMDS

Patients waiting for elective care who receive it acutely NBRS / NPF

The number of repeat referrals for varicose veins where a referral was declined

NPF

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Outcome indicators

Capture of consistent national clinical outcome data in New Zealand is not widespread. In areas that do focus on clinical outcome metrics it is generally acknowledged that this results in better outcomes, fewer futile interventions and lower costs.

While some other jurisdictions (eg, the United Kingdom and the United States) have some reporting on vascular service quality and outcomes, there does not appear to be a comprehensive quality/outcome package that could be adopted.

Developing a clinical outcomes package requires considerable thought, expertise and effort for meaningful results, and this needs to be undertaken within the context of the data that is currently or potentially available through the new national electronic health record or clinical data repositories.

It is recommended that the Vascular Society work with the Ministry’s Technical and Digital Services Directorate to identify opportunities for introducing national reporting of vascular quality and clinical outcome measures.

Review of vascular referral pathways

In addition to monitoring of quality through process and access indicators, or clinical outcomes, it will be important to understand the extent to which referral pathways are adopted and adhered to.

The referral pathways describe where and who should be providing vascular care in specific situations or circumstances. The intent of these pathways is to improve clinical care for patients, through reduced variation.

As part of the implementation of these pathways, understanding the current referral pathway, and how this varies to the desired pathway will inform the degree of change impact. Review of a random sample of referrals pre and post implementation will provide good insight into their effectiveness.

Recommendation 9:

Process and access indicators are reviewed as new national data collections mature to include additional indicators to monitor access to vascular services.

Referral pathways for a random selection of vascular procedures should be reviewed. Findings from the review should inform service and quality improvement activities.

Pathway audit should be repeated periodically to assess the effectiveness of any changes.

With the introduction of the new electronic health record, further work should be considered by the Vascular Society, in conjunction with the Ministry of Health, to identify opportunities for introducing national reporting of vascular

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quality and clinical outcome measures.

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PART 3: Implementation Plan

18. ApproachTo support the health system implementing the model of care for vascular services, the following approach is recommended. This has been broken down into three phases, each of which overlaps the others.

Planning – this step includes all aspects of project management that relate to implementation – it is proposed that the Ministry of Health will work with Regional Shared Service Agencies to develop an implementation plan for the model of care within each region. The Ministry of Health will provide some funding to support the implementation, including funding for a national clinical lead.

Assessing current conditions – analysis of change readiness, and impact of introducing the change at a local level. Assessment should be a circular process, with feedback provided before, during and following implementation of the new model – the proposed accountability and governance for overseeing the implementation requires confirmation, but should include a Vascular clinical lead, and representation from GMs P&F, DHB chief operating officers, and the Ministry of Health.

Introducing the change – The aim of this phase is to change current practice to follow the defined model – it is proposed that DHBs would be supported to implement the change by the regional shared service agencies, which support DHBs within their regions with work across the region.

During the change process, a number of key roles have been identified.

Champions – the people who want and strongly believe in the change. They have a valuable role engaging their peers and colleagues in understanding the reasons for the development of the new model. In addition to a national clinical lead, each region should identify a clinical champion, to work with the Regional Shared Service Agency.

Agents – appointed to implement the change – the Ministry of Health is providing some funding to each Region to support assignment of a project lead

Sponsor – the individual with high level responsibility and accountability for the success of a project, including implementation – it is proposed the project sponsor be nominated by the GMs P&F

Targets – the people required to change, whether it be behaviour, emotional, knowledge or perceptions

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The proposed implementation approach for the vascular model of care is outlined in more detail below.

Figure 9: Implementation approach

Source: New South Wales Agency for Clinical Innovation: Understanding the process to implement a Model of Care (Agency for Clinical Innovation, 2013)

Prior to implementation, the model of care needs to be endorsed through wider consultation. The initial step for endorsement is to present the document to the National Services Governance Group and General Managers, Planning and Funding. Once endorsed, feedback from key stakeholders should be sought, and the Model finalised and approved for implementation.

19. Implementation planTo support the health system implementing the model of care for vascular services, the following approach is recommended. This has been broken down into three phases, each of which overlaps the others.

Planning – this step includes all aspects of project management that relate to implementation. The Ministry of Health will work with the National Clinical Lead, and with regional shared service agencies to confirm an implementation plan for the model of care within each region.

Each region would need to appoint the following:

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A change agent or project manager to implement the change (estimated 0.2-0.4 FTE, with funding of $20,ooo per region to be allocated from Quality Improvement funding to support this role)

A change champion or clinical lead for the project (estimated 0.1 FTE) A project sponsor or senior manager with accountability for the success of the

implementation Additional resources may include business analytical or administrative

support.

Assessing current conditions – analysis of change readiness, and impact of introducing the change at a local level. Assessment should be a circular process, with feedback provided before, during and following implementation of the new model.

Introducing the change – the aim of this phase is to change current practice to follow the defined model –DHBs will be supported to implement the change by the regional shared service agencies, which support DHBs within their regions with work across the region.

Process evaluation - a process evaluation to assess the extent to which the model of care has been implemented should occur one year after implementation. The Action Plan should be re-evaluated at that time to determine if any changes are warranted.

Summative evaluation - a summative evaluation of the model of care should be considered within five years, to see if the stated outcomes, particularly quality improvements, have been achieved.

20. Project governanceProject governance will be established to oversee the implementation of the vascular model of care. Governance will include the national clinical lead, a Ministry of Health official, and a representative of the National Network of General Managers Planning and Funding. Each region will be represented with the designated sponsor and the regional clinical champion.

Immediate priorities for implementing the service are:

confirm project funding for the national clinical lead and regional shared service agencies for project support

engage a clinical leader contracting with the regional shared service agencies for project support establish governance and project teams assessing current conditions to develop a regional action plan

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21. Action planA regional hub and spoke model has been identified for vascular services. The model is based on six levels of vascular service provider – two primary/community and four providing acute and elective hospital care.

The model should strengthen relationships within the region to foster closer collaboration with patient needs at the centre of planning and pathways developed that support access to the right care, in the right place at the right time.

The following action plan is based on regional teams, supported by a national clinical lead and a Ministry of Health facilitator to achieve the identified strategic objectives.

Figure 10: Strategic objectives of the model of care

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Establishing the project teams

Actions Lead Timeline

The finalised model of care is endorsed for implementation by GMs Planning & Funding for implementation.

MoH June 2017

A project lead is appointed to develop a vascular services implementation plan that supports achievement of the strategies to improve the quality of vascular care

MoH July 2017

A national clinical lead is engaged MoH July 2017

Project governance is agreed with terms of reference. The project governance should include:

The clinical lead Ministry of Health official Representative of the national Network of GMs

P&F

From each region implementing in Phase 1:

the designated sponsor (senior DHB manager) the regional clinical champion

MoH Aug 2017

Contracts are in place with the Phase 1 regional shared service agencies

MoH Aug 2017

Within each Phase 1 region the individuals to fill the following roles are identified:

Clinical champion – a vascular surgeon to lead the implementation within the region

Change agent – the regional shared service agency should identify a project manager to work with their regional and national counterparts

Sponsor – a senior DHB manager, nominated by the GMs P&F from the region

Target/s – a vascular service provider and/or consumer from within the region

Regions/

GMs P&F

Sept 2017

Regional action plans are developed to implement the Regions TBD

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Actions Lead Timeline

endorsed actions to achieve the four strategies of the model of care.

Action plans should consider:

milestones and deliverables to achieve actions communication requirements and plan risks and issues change readiness within the region

o the gap between the current state and the future requirements

o any infrastructure and equipment needso workforce shortageso technology needs

A framework to monitor and evaluate the progress of regional teams is established

Project governance

TBD

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Strategy 1: Optimise prevention and detection

Outcomes Action areas1. Increased health literacy2. Lifestyle advice and changes3. Cardiovascular risk

assessment4. Access to diagnostics

Update the vascular content of the Primary Care Handbook

Progress development of health pathways to include vascular conditions

Consider opportunities to improve primary care access to diagnostic ultrasound and AAA screening (in line with a future national screening programme)

Actions Lead

The next review of the Primary Care Handbook includes advice on peripheral vascular disease, developed with input from the Vascular Society and other relevant Colleges, eg, the RANZCR

Ministry of Health

Vascular Society

Timing/priority Long term

Actions Lead

Vascular service providers work more closely with primary care to develop health pathways which will enhance relationships, increase the visibility of vascular conditions within primary care, and contribute to greater opportunity for patient involvement in managing their condition

Regional Project Teams

Timing/priority During 2017/18

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Actions Lead

Where not already in place, DHBs consider opportunities to improve primary care access to vascular ultrasound, in line with the national criteria and referral pathways

Regional Project Teams

Timing/priority During 2017/18

Actions Lead

Recommendations for screening of AAA that are endorsed by the NASC should be incorporated into the National Criteria for Access to Community Radiology

Ministry of Health

Timing/priority Long term

Strategy Two: Reduce clinical variation

Outcomes Action areas1. Standardised processes to

improve quality and outcomes2. Enhanced management

through best practice guidelines

3. Whole of system protocols that define roles and accountabilities

Achieve greater consistency in reporting of Vascular activity within National Collections

Regional vascular service configuration is agreed, including defined acute and elective pathways

Process and access indicators are agreed at a national level and monitored within regions along with regular audit of pathways and outcomes

Actions Lead

Work with providers of Vascular care to amend National Ministry of

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Actions Lead

Collection reporting so that:

Inpatient vascular services, particularly where provided by a surgeon employed within the vascular specialty, are reported using purchase unit code S750001 – Vascular Surgery – Inpatient Services (DRG).

Outpatient vascular services should be reported using one of the following valid purchase unit codes:

S75002 - Vascular Surgery Outpatient - 1st attendance

S75003 - Vascular Surgery Outpatient - Subsequent attendance

S00008 - Minor Operations S00011 - Surgical non-contact First Specialist

Assessment - Any health specialty S00012 - Surgical non-contact Follow Up - Any

health specialty MS01001 - Nurse Led Clinic

Vascular services (inpatient and outpatient) should be reported using HSC S75 – Vascular Surgery, particularly when reporting against a non-vascular purchase unit (eg, S00008).

Health

Regional Project Teams

Timing/priority During 2017/18

Actions Lead

Within regions, providers of vascular services should review the vascular requirements to determine the level of vascular service able to be provided in their hospitals.

This should be considered in a regional context so that:

acute and elective service pathways are clearly defined within the Region

formalised arrangements are agreed to provide services during both normal and after hours.

Regional Project Teams

Timing/priority During 2017/18

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Actions Lead

Process and access indicators are reviewed as new national data collections mature to include additional indicators to monitor access to vascular services.

Vascular Society

Timing/priority

Long term

Actions Lead

Referral pathways for a random selection of vascular procedures should be reviewed. Findings from the review should inform service and quality improvement activities.

Regional Project Teams

Timing/priority

During 2017/18

Actions Lead

Pathway audit should be repeated periodically to assess the effectiveness of the changes.

Baseline Ongoing

Regional Project Teams

Vascular Society

Timing/priority

Long term

Actions Lead

With the introduction of the new electronic health record, further work should be considered by the Vascular Society, in conjunction with the Ministry of Health, to identify opportunities for introducing national reporting of vascular

Vascular Society

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quality and clinical outcome measures.

Timing/priority

Long term

Strategy 3: Enhance the intervention pathway

Outcomes Action areas1. Acute and elective care

pathways ensure patients receive timely intervention in the most appropriate setting

2. Improved patient journey through developing a standard information pack to support elective surgery decision making, and improved relative equity of access to elective care

Acute and elective pathways are agreed within each region

A national prioritisation tool is developed to support nationally consistent access

Actions Lead

Pathways for patients presenting with acute vascular conditions or trauma should be agreed within each region in collaboration with a national clinical lead.

The pathways should reflect the vascular capability of the hospitals within the region, and should be developed in conjunction with ambulance providers, the Major Trauma Clinical Network (for vascular trauma), and vascular providers within each region.

Regional Project Teams

Timing/priority During 2017/18

Actions Lead

Elective pathways should be agreed within the region, to facilitate equitable access to a vascular care, as close to

Regional Project Teams

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Actions Lead

home as is clinically appropriate.

Timing/priority During 2017/18

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Actions Lead

An agreed set of prioritisation criteria for FSA and elective surgical/endovascular treatment should be developed to support consistent and equitable access to elective care.

Ministry of Health

Vascular Society

Timing/priority Long term

Strategy 4: Integrate services effectively

Outcomes Action areas1. Patients are able to access

appropriate imaging, allied health and social services

2. Effective linkages with other service providers supports patients

An MDM process is established

Workforce and technology shortages are identified so that local solutions can be developed

Actions Lead

A formal agreed national process for conducting vascular MDM should be documented and implemented within each region. The process should include the following components:

terms of reference protocols for establishment and administration membership coordination referral and case presentation process, including

criteria for inclusion of a case in a MDM documentation communication of MDM outcome audit and review.

Regional Project Teams

Timing/priority During 2017/18

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Actions Lead

Actions Lead

As part of implementing the model of care for vascular services, it is recommended that there is a local assessment of each region’s work force and technology needs. Local or regional business cases will be required to address identified gaps.

Regional Project Teams

Timing/priority During 2017/18

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Measuring successThe goal of the model of care for vascular services relate to improve health outcomes for people with vascular disease through improved access to well integrated, high quality services.

The effectiveness of implementation will be assessed through a process evaluation during 2018/19 related to the short term actions.

Five questions have been identified to evaluate the extent to which the recommendations for the model of care have been adopted.

1. To what extent has the model of care been implemented?2. Which components been delivered and what is still to be achieved?3. Is the model of care achieving the stated improvement objectives, namely

does the service model:a. Optimise prevention and detectionb. Reduce clinical variationc. Enhance the intervention pathwayd. Integrate services effectively.

4. Can the model of care be fine-tuned to improve efficiency and effectiveness?5. Are staff, referrers, and family and whānau satisfied with the vascular

services provided?

Summative evaluation

Longer term evaluation should be considered at least five years post implementation to see if the longer term actions have progressed, and whether stated outcomes, particularly quality improvements, have been achieved.

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AppendicesAppendix 1 - Advisory group membershipName Organisation Role

Allan Panting RACS ChairAndrew Holden Auckland DHB Interventional RadiologistPatrisio Capasso MidCentral DHB Interventional RadiologistFiona Unac Hawke's Bay DHB Nurse Practitioner Acute Care –

Radiology & Vascular ServicesGerry Hill Southern DHB Vascular sonographerJ S (Kes) Wickremesekera

Capital & Coast Vascular Surgeon

James Letts Southern DHB Interventional RadiologistJanice Donaldson South Island Alliance GM Planning & Funding delegateJustin Roake Canterbury DHB Vascular SurgeonKeith Todd Canterbury DHB Vascular Service ManagerPhil Thwaite Bay of Plenty General Surgeon (with Vascular sub

specialty)Rene van den Bosch South Canterbury General Surgeon (with Vascular sub

specialty)Samantha Titchener Auckland Vascular Service ManagerSue Perrin (retired) Auckland Vascular Clinical Nurse SpecialistThodur Vasudevan Waikato Vascular SurgeonTim Norman (retired) Waikato Vascular Service Manager

Supported by the Ministry of Health:

Name Role Area

Jacqui Milina Secretariat Electives & National ServicesJane Potiki Facilitation Electives & National ServicesAnika de Mul Subject matter expertise DHB AccountabilityJane Craven Subject matter expertise DHB Accountability

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Appendix 2 – ICD10 block codes and Standardised Intervention Rate Vascular DRGsICD10 AM Eighth Edition block codes used in Vascular

Block

code

Block code description Block code

Block code description

81 Surgical sympathectomy 761 Repair of arteriovenous fistula of abdomen85 Reoperation for previous sympathectomy 762 Other repair procedures on vascular sites

642 Myocardial preservation 763 Reoperation procedures on other vascular sites

684 Repair of ascending thoracic aorta 764 Procedures for external arteriovenous shunt

685 Repair of aortic arch and ascending thoracic aorta 765 Procedures for surgically created arteriovenous fistula

686 Repair of descending thoracic aorta 766 Vascular access device

687 Replacement of ascending thoracic aorta 768 Transcatheter embolisation of blood vessels

688 Replacement of aortic arch and ascending thoracic aorta

777 Other procedures on arteries and veins

689 Replacement of descending thoracic aorta 812 Other procedures on lymphatic structures

693 Repair procedures on aorta 985 Laparotomy

694 Arterial catheterisation 987 Other incision procedures on abdomen, peritoneum or omentum

695 Exploration of artery 990 Repair of inguinal hernia

696 Other incision procedures on artery 992 Repair of umbilical, epigastric or linea alba hernia

697 Interruption of artery 993 Repair of incisional hernia

698 Other destruction procedures on artery 996 Repair of other abdominal wall hernia

699 Biopsy of peripheral artery 1000 Other repair procedures on abdomen, peritoneum or omentum

700 Endarterectomy 1049 Complete nephrectomy

701 Endarterectomy to prepare site for anastomosis 1050 Complete nephrectomy for transplantation

702 Arterial embolectomy or thrombectomy 1051 Complete nephrectomy for removal of transplanted kidney

703 Embolectomy or thrombectomy of an arterial bypass graft

1058 Kidney transplantation

704 Arterial atherectomy 1062 Procedures for establishment or maintenance of peritoneal dialysis

705 Resection of lesion of carotid artery 1374 Incision procedures on neck or thorax

706 Resection of recurrent lesion of carotid artery 1375 Ostectomy of rib

707 Patch graft of artery 1399 Amputation of shoulder

708 Direct closure of artery 1412 Other excision procedures on humerus or elbow

709 Repair of artery by anastomosis 1423 Incision of fascia of forearm

710 Repair of artery by interposition graft 1426 Excision procedures on forearm

711 Arterial bypass graft using vein 1440 Incision procedures on muscle, tendon or fascia of hand

712 Arterial bypass graft using synthetic material 1448 Amputation of wrist, hand or digit

713 Arterial bypass graft using composite, sequential or crossover graft

1471 Revision procedures on hand or finger

714 Repair of aneurysm of neck, intra-abdominal area or extremities

1484 Amputation of pelvis or hip

715 Replacement of aneurysm with graft 1497 Decompression fasciotomy of calf

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Block

code

Block code description Block code

Block code description

716 Repair of aorto-enteric fistula 1505 Other excision procedures on knee or leg

718 Other repair procedures on arteries 1533 Amputation of ankle or foot

720 Other procedures on arteries 1554 Other application, insertion or removal procedures on other musculoskeletal sites

721 Application of external stent to vein 1558 Incision of fascia of other musculoskeletal sites

722 Injection of varicose veins 1559 Incision procedures on other musculoskeletal sites

723 Other application, insertion or removal procedures on veins

1566 Excision procedures on other musculoskeletal sites

724 Exploration of vein 1604 Other application, insertion or removal procedures on skin and subcutaneous tissue

726 Interruption of vein 1606 Incision and drainage of skin and subcutaneous tissue

727 Interruption of sapheno-femoral or sapheno-popliteal junction varicose veins

1642 Other split skin graft to granulating area

728 Other destruction procedures on veins 1693 Excision of arteriovenous malformation [AVM]

729 Venous thrombectomy 1694 Microsurgical repair for restoration of continuity of blood vessel of distal extremity or digit

730 Procurement of vein 1695 Microsurgical anastomosis of blood vessel

731 Patch graft of vein 1696 Microsurgical graft of blood vessel

732 Direct closure of vein 1850 Vascular pressure monitoring

733 Repair of vein by anastomosis 1851 Examination and recording of wave forms of intracranial arterial circulation

734 Repair of vein by interposition graft 1852 Examination and recording of wave forms of peripheral vessels

735 Venous bypass graft using vein or synthetic material 1886 Perfusion

736 Other repair procedures on veins 1944 Duplex ultrasound of cranial, carotid or vertebral vessels

737 Reoperation procedures on veins 1945 Duplex ultrasound of intrathoracic or intra-abdominal vessels

738 Venous catheterisation 1946 Duplex ultrasound of limb

739 Other procedures on veins 1947 Duplex ultrasound of artery or cavernosal tissue of penis

740 Examination procedures on other vascular sites 1948 Duplex ultrasound of other vessels

741 Surgical peripheral arterial or venous catheterisation

1966 Spiral angiography by computerised tomography

742 Other application, insertion or removal procedures on other vascular sites

1989 Arteriography

743 Destruction of vascular lesions 1990 Other angiography

745 Interruption of feeding vessels of arteriovenous fistula

1991 Magnetic resonance angiography

746 Other destruction procedures on vascular sites 1992 Digital subtraction angiography of head or neck

748 Excision of vascular anomaly 1993 Digital subtraction angiography of thorax

750 Excision of arteriovenous fistula of neck 1994 Digital subtraction angiography of abdomen

751 Excision of arteriovenous fistula of limb 1995 Digital subtraction angiography of upper limb

752 Excision of arteriovenous fistula of abdomen 1996 Digital subtraction angiography of lower limb

753 Other excision procedures on vascular sites 1997 Digital subtraction angiography of aorta and lower limb

754 Transluminal balloon angioplasty 1998 Other digital subtraction angiography

758 Peripheral laser angioplasty 1999 Fluoroscopy

759 Repair of arteriovenous fistula of neck 2005 Other circulatory system nuclear medicine imaging study

760 Repair of arteriovenous fistula of extremity 2015 Magnetic resonance imaging

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Vascular DRG codes used in SIR reports

DRG_NZ DRG_NZ

B04A Extracranial Vascular Procedures W Catastrophic or Severe CCB04B Extracranial Vascular Procedures W/O Catastrophic or Severe CCF08A Major Reconstruct Vascular Procedures W/O CPB Pump W Catastrophic CCF08B Major Reconstruct Vascular Procedures W/O CPB Pump W/O Catastrophic

CCF11A Amputation for Circ System Except Upper Limb and Toe W Catastrophic

CCF11B Amputation for Circ System Except Upper Limb and Toe W/O Catastrophic

CCF14A Vascular Procs Except Major Reconstruction W/O CPB Pump W Cat CCF14B Vascular Procs Except Major Reconstruction W/O CPB Pump W Sev CCF14C Vascular Procs Except Major Reconstruction W/O CPB Pump W/O Cat or

Sev CCF20Z Vein Ligation and StrippingF65A Peripheral Vascular Disorders W Catastrophic or Severe CCF65B Peripheral Vascular Disorders W/O Catastrophic or Severe CC

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Appendix 3 – Acute clinical referral pathways

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Appendix 4 – Elective clinical referral pathways

Note: Subspecialist Centres provide care for organ transplantation and some complex endovascular thoracic procedures.

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Appendix 5 – Multi-disciplinary meetingsMDM Structure

There should be agreed terms of reference established to govern the MDMs. Written protocols should ideally describe the organisation and content of the meeting. The chair is appointed in line with the terms of reference for the MDMs. The chair ensures that:

members adhere to the clinical protocols and guidelines all issues relevant to each patient’s future management are presented and

discussed all members participate in the meeting as appropriate to their speciality.

Other responsibilities of the chair are to summarise the discussion and formulate an agreed recommendation. MDMs should have access to a database or pro forma templates so that recommendations can be documented by the MDM coordinator during the meeting. The MDM coordinator is a core member of the MDM where there is a dedicated clerical MDM coordinator role.

A patient’s general practitioner can attend the MDM where their participation is agreed and provided for in the MDM terms of reference. Core members are present for the discussion of all cases where their input is needed.

The chair decides whether there is adequate representation at a single meeting to make sound recommendations about any or all patients. The chair will decide on the necessary action if there is inadequate representation at a single meeting. A record of who attends each MDM is kept.

A regular meeting time is set, preferably in a dedicated room that is of an appropriate size and layout. The room should be easy to for all participants to access as significant travel is a deterrent to attending MDMs.

The MDM should be supported by teleconferencing technology for hosting or participating in regional and supra-regional MDMs when required. Audio visual and videoconferencing equipment should be available to help specialist MDMs function effectively and efficiently. In this way close links can be forged between vascular providers.

MDM Coordination

A single point of coordination for MDMs to support the clinicians participating in them is recommended. It improves communication, maintains MDM standards and ensures MDMs are timely. In larger metropolitan hospitals, an MDM coordination team may be required. The MDM coordinator:

receives referrals and ensures they are complete ensures all clinical information required is documented on the proforma

and/or is available for discussion ensures prior radiology and pathology information is available

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prepares the clinical MDM agenda in advance and makes it available at the meeting

records the outcomes of the MDM discussions and informs the treating clinician and/or the patient’s general practitioner

enters the data set into the MDM database for clinical audit and reporting.

MDM Referral and Case Presentation

Locally agreed referral pathways are established with clear information as to who can refer, how to refer and the timeframes within which referrals are expected (including locally agreed processes for late referrals). Locally agreed referral pathways are aligned with any nationally agreed referral pathways.

Each MDM has agreed criteria for the patients that should be discussed. If the MDM terms of reference allow for referring, but not formally presenting some patients, there are clear criteria for such cases. These patients are still registered via the MDM process so that relevant data are captured.

No case is discussed in the absence of the lead clinician for that case, or their delegate (who is briefed). The needs and views of patients are presented as part of the multi-disciplinary discussion where practical.

The standard treatment protocols used will align with current evidence-based care and/or best practice. Supportive care and palliative care needs are also discussed. MDM attendees confirm concordance between the clinical, imaging, and other information for each case.

The treatment recommendations agreed by the MDM participants are documented during the MDM and recorded in each patient’s electronic and/or hard copy medical record.

The meeting recommendations are not prescriptive. Each patient, in consultation with members of the treating team, will be involved in the final decisions about the treatment and care plan.

MDM Communication of Outcome

Patients are informed about the recommendations from the MDM. In consultation with members of the treating team, they make final decisions about their treatment and care plan. This consultation can be performed on outpatient basis.

The confidentiality of information that identifies the patient is respected.

Processes are in place to communicate recommendations to patients, general practitioners and clinical teams within locally agreed timeframes. The lead clinical team member who will discuss the meeting’s recommendations with the patient is identified.

MDM Audit and Review

Data sets are consistently and routinely captured so that they can be used in clinical audit and pathway monitoring for ongoing quality improvement. This activity reflects the level of clinical involvement in MDM decision-making. Where

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data collected locally also contributes to national data sets or reporting, they are aligned with the nationally mandated data definitions and codes.

MDMs are reviewed annually for their effectiveness and performance.

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Appendix 6 – The New Zealand Role Delineation Model (RDL)RDL Level Descriptors RDL Level Descriptor Description

1 Primary services Community based services provided by primary practitioners. May be in a rural, provincial or urban setting.

2 Community (general and convalescent) services

General and convalescent services, sometimes in rural communities, providing sub-acute care and access to acute services.

3 Acute and elective specialist services

Specialist services providing acute and elective care to communities.

4 More specialised services Large services with some subspecialisation.5 Major specialised

servicesLarge services with multiple subspecialties & subspecialty support.

6 Supra specialist and definitive care services

Most complex service of any subspecialty. Will be a provider of definitive care (does not transfer to another centre).

Key DeterminantsHours of access The hours a service is available to receive patients is a

marker of capability. The hours range from normal working hours to after hours and includes on-site & on-call cover.

Clinician characteristics

The model focuses primarily on the medical hierarchy. This is driven by the medical model being easily verified and having a significant correlation with complexity.

Inter-specialty relationships

Co-location with other specialties in addition to support services strengthens their ability to respond to increased patient complexity.

Patient characteristics The characteristics of the patient, best described by neonates and gestational age.

Key procedures or treatments

Procedure Complexity eg, AAA. Limited use and most likely at the most complex levels to differentiate definitive care providers.

Detailed key determinants

Determinant

Definition Description

Hours of Access

The hours a service is available to receive patients is a marker of capability. The hours range from normal working hours to after

Normal working hours: Monday to Friday during business hours. Not required to be full time. Is often able to be visiting, where stated.

Extended: normal working hours plus evening and weekend cover.

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Determinant

Definition Description

hours and includes on-site & on-call cover (Haggerty, 2008).

This may be having cover until 10 pm weekdays and Saturday mornings.

After hours: usually 10pm to 8am and weekend cover.

On-site or On-call: On-site means there is an on-site SMO or medical officer. On-call means there are rostered on-call SMO or medical officers.

Rostered: means that there is a roster that designates an SMO available to provide the service.

Where a roster is for a subspecialty such as neurology the form will identify where that roster must all be specialists in that area of practice, and not a generalist with a subspecialty interest

It is not possible above Level 5 for a generalist roster to cover a subspecialty, eg, for general medicine to be covering cardiology

Clinician Characteristics

The model focuses primarily on the medical hierarchy. This is driven by the medical model being easily verified and having a significant correlation with complexity.

A consultant or specialist must be recognised by an appropriate College for that area of practice.

The model specifies where a recognised specialist in that specialty is required and not a generalist with a subspecialty interest.

Where a “medical officer” is stated, any level of medical officer including house officer, registrar, medical officer or senior medical officers.

Inter Specialty Relationships

Clinical Networks and Telemedicine: The model describes what happens within a facility and within a DHB. It accommodates service provision and support from a network or telemedicine service where appropriate for

The following information is supplied:

where a Clinical Network is required it is specified

where another provider is responsible for a regional network the model also enables that to be recognised

the model specifies where a visiting, telemedicine or regional

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Determinant

Definition Description

the capability level.

Co-location with other specialties in addition to support services strengthens their ability to respond to increased patient complexity

network is able to be recognised telephone support from a specialist

in another DHB or hospital is not able to be recognised unless it is part of a formal network or telemedicine service.

The model requires a service to have an appropriate mix of subspecialties to achieve higher levels of complexity. Where subspecialties are only available on an elective basis, the impact on increasing the level is less than if those specialties are required to have acute access

Facility assessmentFacility level

Acute (on-call 24 hours)

Elective

Level 3 L3 General Surgery, Orthopaedic, Gynaecology

Level 4 L4 General Surgery, Orthopaedic, Gynaecology

L3 Ophthalmology, ENT/ORL, Urology

Level 5 L5 General Surgery, Orthopaedic, GynaecologyL4 Ophthalmology, ENT/ORL, Urology

L4 Neurosurgery, MaxillofacialL3 Vascular

Level 6 L6 General Surgery, Orthopaedic, GynaecologyL5 Ophthalmology, ENT/ORL, Urology, Neurosurgery, Plastics, Vascular, Maxillofacial

L5 Cardiothoracic

Surgical complexity

Surgical anaesthetic risk

Low Medium HighMinor Level

2Level 2 Level 2

Intermediate Level 2

Level 3 Level 4

Complex Level 3

Level 4 Level 5

Patient Characteristic

The characteristics of the patient, best

Patient complexity is determined by surgery (minor, intermediate, complex) and

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Determinant

Definition Description

s described by neonates and gestational age.

anaesthetics (low, medium, high).

New Zealand has adopted the Queensland Health “Clinical Services Capability Framework v3.1) 2013.

Anaesthetic and Surgical Complexity Matrix

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DHB Assessment Tool – VascularF.11 Vascular Surgery

Minimum Level of Support

Level Description

Anaes

Theatre

Inter Rad

ICU/HDU

CCU

Path

Pharm

Diag Imag

1 No Planned Service - - - - - - - -

2 No planned Service - - - - - - - -

3 Provided by General Surgical Service Level 3.

Has levels of support service to at least that indicated in the ‘Minimum levels of support’ column

3 3 - 3 3 3 3 3

4

Level 3 plus: Outpatient consultations by vascular surgeon during

normal working hours. May be visiting. Has levels of support to at least that indicated in the

‘Minimum levels of support’ column

4 4 4 4 4 4 4 4

5

As level 4 plus: Complex diagnostic and treatment procedures on all risk

patients including an acute aortic aneurism service. Vascular Surgeons rostered normal hours and on-call

after hours. Vascular Registrars or equivalent on site 24 hours. Has levels of support service to at least that indicated in

the ‘Minimum levels of support’ column.

5 5 5 5 5 5 4 5

6

As level 4 plus: Provides highly complex diagnostic and treatment

procedures for vascular medicine in association with other specialties.

On site level 6 Emergency Medicine Service. Has levels of support service to at least that indicated in

the ‘Minimum levels of support’ column.

5 5 6 6 5 6 5 5

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Appendix 7 – The New Zealand RDLs – Vascular LevelsRDL

Level Descriptor Vascular requirements

1 Primary Services No planned hospital level Vascular services

Community based services provided by primary practitioners. May be in a rural, provincial or urban setting

2 Community (General and convalescent) Services

No planned hospital level Vascular services

General and convalescent services, sometimes in rural communities, providing sub-acute care and access to acute servicesHave triage facilities & may have limited hospital facilities sufficient for minor day stay surgery

RDL Vascular description

Anaesthetics Theatres Interventional radiology

ICU/HDU CCU Pathology Pharmacy Diagnostic imaging

3 Vascular service provided by General Surgery Service, level 3- General

surgeon rostered on site normal working hours and rostered on-call after hours

- Medical Officer or RMO on site 24 hours

- Up to intermediate surgery on medium risk patients, or some complex surgery on low risk patients

Level 3:- Supports

intermediate surgery on medium risk patients, and complex surgery on low risk patients

- Specialist anaesthetist on site during normal hours, and on-call roster after hours

Level 3:- Supports

intermediate surgery on medium risk patients and complex surgery on low risk patients

- Has a separate recovery area and a minimum of two operating theatres

- Service provided normal working hours with theatre staff rostered on-call after hours

No service Level 3:- Immediate

resuscitative management of the unexpectedly critically ill

- Identified facility in the hospital with clear admission and discharge policy

- Provides mechanical ventilation and simple invasive cardiovascular monitoring and ionotropic support for less than 24 hours

- SMO with interest in intensive care rostered normal hours, or SMO cover for individual patients by other rostered specialty

Level 3:- Immediate

resuscitative management of the critically ill

- Provides ionotropic support

- Designated area with bedside monitoring – may be combined with ICU/HDU

- SMO with interest in coronary care rostered normal hours

Level 3:- blood and

diagnostic collecting

- Appropriate trained collection staff

- Pathologist available normal hours, on site, or part of a network of laboratory services with a Level 5 or greater hub service

- Range of urgent tests available during normal hours (FBC, electrolytes, glucose, cross matching, basic coagulation, pregnancy testing, urine microscopy and gram staining

- Blood storage facilities available on site

Level 3:- Pharmaceuticals

supplied on individual prescription

- Pharmacy-controlled drug distribution to inpatients

- Sterile dispensing and IV admixture service available

- Provides a specialist outpatient dispensing service

- Clinical pharmacy service includes drug information, drug monitoring, utilisation review and adverse drug reaction supporting

- Registered

Level 3:- Designated xray

facility with bucky table

- Plain xray and film processing capacity or teleradiology

- General ultrasound service

- Radiographer service available extended hours

- On-call radiographer for xray and ultrasound service 24 hours

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RDL Vascular description

Anaesthetics Theatres Interventional radiology

ICU/HDU CCU Pathology Pharmacy Diagnostic imaging

with controlled stock of 0-negative blood, and with 24 hour on call access

pharmacist on-site normal hours

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4Level 3, plus:- Outpatient

consultations by vascular surgeon during normal working hours (may be visiting)

Level 4:Level 3, plus:- Supports

surgery of all patients except those having complex surgery with a high level of risk

- Provides acute pain management service

- Rostered anaesthetist available on-site extended hours and rostered on-call after hours

Level 4:Level 3, plus:- Supports

surgery for all patients except those having complex surgery with a high level of risk

- One acute operating theatre immediately available 24 hours with on-site theatre staff

- Has on-site access to a Level 4 or greater intensive care unit

Level 4:- Vascular

diagnostic and interventional procedures available on site

- Interventional SMO (radiologist/ cardiologist) available normal hours (may be visiting)

Level 4:Level 3, plus:- Provides

complex multi-system life support for several days

- Designated ICU which excludes HDU patients

- SMO with interest in intensive care rostered in normal hours

Level 4:Level 3, plus:- Designated

coronary care area

- Provides cardiology diagnostics on site and available during extended hours. Will include stress testing, holter monitoring and ultrasound

- Specialist cardiologist on site normal hours

Level 4:Level 3, plus:- Range of tests

performed on site will also include fine needle aspirations, frozen sections and bone marrows, liver function tests, cardiac enzymes, calcium, magnesium and phosphate

- On site laboratory services operating extended hours with 24 hour on call access

Level 4:Level 3, plus:- Non sterile

manufacturing service

- Pharmacist on-site normal hours and on-call 24 hours

Level 4:Level 3, plus:- CT scanning

service, normal working hours

- Mobile image intensifier to support theatre, CCU, ICU

- Ultrasound service (all modalities) supported by sonographers

- Specialist radiologists on site normal hours

- On call after hours may be teleradiology

5Level 4, plus:- Complex

diagnostic and treatment procedures on all risk patients, including acute AAA service

- Vascular surgeons rostered normal hours and on call after hours

- Vascular registrars (or equivalent) on site 24 hours

Level 5:Level 4, plus:- Supports

surgery of all complexity on patients with all levels of anaesthetic risk

- Does not transfer patients for anaesthetic risk

- Anaesthetic registrar or SMO on site 24 hours a day

Level 5:Level 4, plus:- Supports

surgery of all complexity on patients with all levels of anaesthetic risk

- Has on-site access to a level 5 or greater intensive care unit

- Two acute operating theatres immediately available 24 hours

Level 5:Level 4, plus:- Has registered

nurses and/or technical staff to support more complex patients and procedures

- Service is available on site normal hours

- Level 4 anaesthetics, ICU, CCU and operating suite services on site

- Supports radiological interventions where an interventional therapeutic procedure is likely to result from a diagnostic assessment

Level 5:Level 4, plus:- Service provides

complex multi-system life support for an indefinite period

- May be sub-specialised, eg, cardiovascular ICU, paediatric ICU

- Specialist intensivists rostered normal hours and rostered on call after hours

Level 5:Level 4, plus:- Invasive cardiac

monitoring available

- Has on site access to angiography, angioplasty, and permanent pacemaker services during normal hours

- Specialist cardiologist rostered on call after hours

Level 5:Level 3, plus:- Range of tests

performed on site will also include fine needle aspirations, frozen sections and bone marrows, liver function tests, cardiac enzymes, calcium, magnesium and phosphate

- On site laboratory services operating extended hours with 24 hour on call access

Level 4:As above

Level 5:Level 4, plus:- Ct scan, MRI

and full ultrasound service, available 24 hours on site

- Access to digital subtraction angiography locally with a formal arrangement

- Specialist radiologists on site normal hours and on call 24 hours

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6Level 5, plus:- Provides

highly complex diagnostic and treatment procedures for vascular medicine in association with other specialties

- On site level 6 Emergency Medicine service

Level 5:As above

Level 5:As above

Level 5, plus:- Service is

immediately available 24 hours and provides emergency procedures

- Specialist medical staff in radiology, and or/cardiology are rostered on site normal hours and rostered on call after hours.

Level 5, plus:- Provides

complex life support which includes services such as Extra Corporeal Membrane Oxygenation (ECMO) and mechanical cardiac support

Level 5:As above.

Level 5, plus:- Will perform

testing of a complex technical nature in fields such as molecular diagnostics, electron microscopy, flow cytometry and specialised inorganic chemical analysis

- All tests able to be provided urgently

Level 5: Level 4, plus:- Has developed

subspecialty pharmacy support for a major hospital/DHB providing Level 5 or Level 6 services

- Sterile manufacturing and IV admixture service including cytotoxic drugs if clinical unit present in hospital

- Pharmacist on-site extended hours and on-call 24 hours

Level 5:As above

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