DIGITAL TOOL’S INSTANT OVERSIGHTManaging multiple claims is a challenging task with potentially costly implications. Additionally, the complexity and risk rises when these claims are spread across a portfolio of projects and multiple locations.

Losing sight of progress on claims can create internal inefficiencies and conflicts, which in turn can lead to disputes and a heavier impact on margins and project outcomes.

Only by having a clear picture of the status of each and every claim can you take timely action to mitigate this risk.

HKA’s Claim Management Tool provides that essential transparency.

• Real-time tracking of each claim

• For every project worldwide

• Through a series of dashboards

• Viewable anytime, anywhere

• On desktop, laptop, tablet or smart phone

CLAIMS MANAGEMENT TOOLClients – both contractors and project owners – need clear visibility of all claims to help their teams to collaborate most effectively and to ensure accountability. In short, to keep on top of their claims.

HKA’s Claims Management Tool allows you to do this quickly and efficiently, sharing progress with all stakeholders via a series of integrated dashboards.

The combination of our global presence, our consultants’ expertise and this tool means clients’ teams can maintain compliance with clear oversight and control of multiple claims from any location, whether working remotely or in the office, around the world.

WHAT YOU WILL SEEAll the critical information needed to track claims processing is instantly available in one place.

1. The portfolio view dashboard displays all claimsand locations.

2. It also shows the current status – how far eachclaim has progressed.

3. Drill down into a claim and you see its own dashboard.

4. This dashboard tracks progress through the 13 stepsHKA uses to manage the preparation and processingof claims.

5. The degree of completeness for each stage, and anyadditional tasks, is clearly shown.

6. All relevant documents, RFIs, meeting minutes andreports can also be accessed through the dashboard,streamlining the team’s way of working.

STANDARDISED YET FLEXIBLEThe HKA Claims Management Tool gives clients a standardised progress report on any claim whatever its type, project or location.

It can also be customised to meet additional needs and your bespoke requirements.

Dashboards are securely hosted and managed on our cloud-based server, so HKA consultants and clients can access the information in real time. The tool is integrated with a customised PMWeb interface to provide a flexible and easy-to-use programme intelligence reporting system.

POWERFUL PROGRAMME INTELLIGENCEThe Claims Management Tool was developed by our technology group, HKA Tech and our digital analytics team, with input from HKA claims specialists.

This new tool is a key component of HKA’s Claims Governance Framework which we design and implement to give you complete oversight over your programme and portfolio as well as greater certainty over outcomes.

Clients worldwide are using HKA Tech systems to manage their projects and claims.

HKA’S CLAIMS MANAGEMENT TOOL HELPS CLIENTS MAINTAIN COMPLIANCE WITH CLEAR OVERSIGHT AND CONTROL OF CLAIMS

For a private demonstration of the Claims Management Tool and/or to request a case study, please contact: HKAClaimsTool@hka.com

Project # Project Name Address Claim Type Claim Manager Current Step Current Claim Status

AXT202013 Power Plant Damages ClaimDr.-August-Weckesser-Straße 1, 89355 Gundremmingen, Germany

Damages Justin Allen 7 23%

AXT202018 Retaining Wall Collapse Claim3Q2J+F4 Ronne, Bornholm, Denmark

Damages Harry Colgate 12 88%

SWR20201 Scalia Water Reclaim11 Pilgrim Street, London EC4V 6RN

Delay Michelle Mays 2 5%

JSTAD202001 Axten Construction ClaimMarieviksgatan 29, 117 43 Stockholm, Sweden

Quantum Johnathan Smith 3 5%

Portfolio Summary

Target Completion

Claim Type: Damages

30/06/2020

4/09/2020

Claim Type: Delay

3/04/2020

Claim Type: Quantum

31/01/2020

X0A0H

X0A1H

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Claims Processing Tracking Dashboard: Retaining Wall Collapse Claim

Current Claim Status 93% CompletedStep 1 Step 2 Step 3 Step 4 Step 5 Step 6

Step 7Step 8 Step 9 Step 10 Step 11 Step 12 Step 13d f

Executive SummaryAvailable Documents (Click to Open Folder)

At common law, damages are a remedy in the form of a monetary award to be paid to a claimant as compensation for loss or injury To warrant the award the claimant must Initial Proposal RFI External Draft Claims Final

Step 7 – Claim Drafting - OngoingAction Details

Step Status % Complete RemarksStep Status % Complete Remarks

7–a - Draft Structure 100% CompletedStep 1 - Stage 1 Initial Report 100% Completed 7-b - Background and Context 0% Not StartedStep 2 - Read HKA Proposal 100% Completed 7-c – Basis of Entitlement 100% CompletedStep 3 - External Kick off 100% Completed 7-d – Delay Analysis & Narrative 100% CompletedStep 4 - Internal Kick off 100% Completed 7-e – Additional Cost Assessment & Narrative 100% CompletedStep 5 - Commission Plan 100% Completed 7-f – Substantiation & Appendices 100% CompletedStep 6 - RFI System 100% Completed 7-g – Summary of Claim 100% Completed

Step 10 - Final Peer Review

Step 7 - Claim Drafting 86% Ongoing

Step 8 - Draft Peer Review 100% Completed Additional Tasks

Step 9 - Completing Drafting 100% Completed Task % Complete Remarks

100% 02/03/20 Review of client internal documentation 75%

100% CompletedReview of client internal approvals structure. 85%

Step 12 - Clients Comments 100% Ongoing

Step 13 - Issue Final Claim 0% Not Started

Step 11 - Claim Submission

Sample Portfolio Dashboard A high-level view of all projects and claims

Sample Claims Process Tracking DashboardReview progress at each stage, and related documentation