Hiring and Retaining Asian/Pacific Americans Michael Soon Lee, MBA Copyright © 2007 by EthnoConnect...
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Transcript of Hiring and Retaining Asian/Pacific Americans Michael Soon Lee, MBA Copyright © 2007 by EthnoConnect...
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Hiring and Retaining Asian/Pacific Americans
Michael Soon Lee, MBA
Copyright © 2007 by EthnoConnect – All Rights Reserved
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Stereotyping vs. Tendencies
Stereotyping
Assuming everyone is the same
Tendencies Similar behavior based on commonality
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APA’s The Workplace
2008 American Labor Force
71% Whites
13% Hispanics
11% Blacks
5% Asians and others
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APA’s In The Workplace
Asians are expected to join the labor force at
a faster rate than any other racial group
Major reason for the increase - immigration
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APA’s In The Workplace
47% In Management/Professional/Related Jobs Financial managers, engineers, teachers, nurses
23% work in sales and office occupations
15% work in service occupations
11% work in production and transportation (Source: 2005 American Community Survey)
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APA’s In The Workplace
Not All Asians Are Alike Japanese = upper management
Asian Indians = computer science/engineering
Chinese = legal & financial services
Filipino = medical & healthcare
Filipino = sales (http://www.asian-nation.org/employment.shtml)
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APA’s In The Workplace
Overrepresented In Federal Jobs
7.3% of professionals
3.2% administration
3.7% technical
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APA’s In The Workplace
Generational Differences
1st - Tend to be entrepreneurial
2nd- Gravitate towards more traditional jobs
3rd - Are more non-traditional
Sales, journalism, art
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APA Education Levels
86% of Asians 25+ have at least HS diploma
49% of Asians 25+ have a bachelor’s degree
25% of whites have a bachelor’s degree
20% of Asians 25+ have a graduate degree
Higher than any other group
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Benefits Of Hiring APA’s
• Hard work (Confucian philosophy)
• Language skills
• Negotiation skills
• Team players
• Respect authority
• Global perspective
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Challenges In Hiring APA’s
Stereotyping• Technical• Strong in math• Not good verbal communicators• Not interested in sales
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Challenges In Hiring APA’s
Stereotyping• Global perspective
Even APA’s who’ve never been outside US• Perpetual foreigners or outsiders• Assumptions that all Asians are alike
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Challenges In Hiring APA’s
Unfriendly Hiring Practices
Communication styles can vary
- Visual/verbal: reading
- Visual/nonverbal: charts/graphs
- Auditory: talking
- Kinesthetic: showing
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Challenges In Hiring APA’s
1st Generation Asians Tend To Be Visual/Nonverbal
American hiring is based on auditory
Don’t always express ourselves well verbally
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Challenges In Hiring APA’s
Internal Challenge
Cultural bias towards modesty holds them back
May understate resume’
Keep boss updated on what they’re doing
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Challenges In Hiring APA’s
Must Get Involved With The Community • Ads are relatively ineffective• Long term commitment• Ask for referrals from current employees
What incentives?
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Retaining APA’s
Challenges & Strategies For Recruiting APA’s
• Feel isolated
Networks can be very helpful
• Must get involved with the community
• Long term commitment
• Ask for referrals from current employees
What incentives?
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Retaining APA’s
APA’s Tend To Be Tolerant And Patient
Need to be proactive in airing grievances• Shouldn’t wait to be recognized
• Should ask for more responsibility
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Retaining APA’s
May believe mistakes are shameful
Suggests failure
May be tempted to defend or deny The American workplace is tolerant of mistakes
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Retaining APA’s
Don’t Like Competitiveness Of Some Companies Provide integration training when they first join See contradictions between home & company culture Workshops or classes that deal with cultural integration and “constructive competition”
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Retaining APA’s
APAs Need To Learn To Communicate Effectively - Toastmasters - They must learn to network Formally and informally
- They must learn to challenge supervisors in a comfortable way Ask for clarification
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Retaining APA’s
• Foster professional development
• Provide opportunities for networking/mentoring
• Not connected to traditional networks
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Retaining APA’s
• Lack of mentoring/coaching
• Need to learn the power dynamics How things really get done
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Michael Soon Lee, MBA
Copyright © 2007 by EthnoConnect – All Rights Reserved