HIMSS18 - chartisforum.com · Amidst a Shifting Landscape, the Power of Information and Technology...
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Amidst a Shiſting Landscape, the Power of Informaon and Technology is Unmistakable The healthcare landscape is shiſting before our eyes, bringing both new and intensified challenges. Providers are facing age-old pivotal quesons about their strategic direcon and organizaonal viability and sustainability — but in a materially different environment: Beyond using the tradional strategies to answer these quesons, there are new places to look for answers. Every year, the HIMSS conference connects the world on the latest advancements in technology to address healthcare’s most persistent challenges. This year, more than ever before, the message was clear: the power of informaon and technology is unmistakable. Informacs and technology can be — and must be — an integral tool to advance market posion and move the needle on care cost, quality, outcomes and experience. This was evident throughout: from opening remarks of former Chars colleague and HIMSS CEO, Hal Wolf, on the promise of innovaon and the power of informaon and technology — to the keynote from former Execuve Chairman of Google’s parent company Alphabet Inc., Eric Schmidt — to symposia focused on disrupon, innovaon and beer health. Leading health systems across the globe are harnessing the power of informaon and technology to advance their strategic direcon and organizaonal viability and sustainability. Atlanta | Boston | Chicago | Minneapolis | New York | San Francisco HIMSS18: The Boom Line HOW DO WE ADDRESS GROWING FINANCIAL PRESSURES? HOW DO WE IMPROVE OPERATIONAL PERFORMANCE AND EFFECTIVENESS? HOW DO WE WIN IN THE MARKET ? WHAT IS OUR NEXT GENERATION CARE MODEL TO DRIVE OUTCOMES AND VALUE?
Transcript of HIMSS18 - chartisforum.com · Amidst a Shifting Landscape, the Power of Information and Technology...
Amidst a Shifting Landscape, the Power of Information and Technology is Unmistakable The healthcare landscape is shifting before our eyes, bringing both new and intensified challenges. Providers are facing age-old pivotal questions about their strategic direction and organizational viability and sustainability — but in a materially different environment:
Beyond using the traditional strategies to answer these questions, there are new places to look for answers.
Every year, the HIMSS conference connects the world on the latest advancements in technology to address healthcare’s most persistent challenges. This year, more than ever before, the message was clear: the power of information and technology is unmistakable. Informatics and technology can be — and must be — an integral tool to advance market position and move the needle on care cost, quality, outcomes and experience.
This was evident throughout: from opening remarks of former Chartis colleague and HIMSS CEO, Hal Wolf, on the promise of innovation and the power of information and technology — to the keynote from former Executive Chairman of Google’s parent company Alphabet Inc., Eric Schmidt — to symposia focused on disruption, innovation and better health. Leading health systems across the globe are harnessing the power of information and technology to advance their strategic direction and organizational viability and sustainability.
Atlanta | Boston | Chicago | Minneapolis | New York | San Francisco
HIMSS18:The Bottom Line
HOW DO WEADDRESS GROWING
FINANCIALPRESSURES?
HOW DO WE IMPROVE OPERATIONAL
PERFORMANCEAND EFFECTIVENESS?
HOW DO WE
WININ THE MARKET ?
WHAT IS OUR NEXT GENERATION
CARE MODELTO DRIVE OUTCOMES
AND VALUE?
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HIMSS18 The Bottom Line: Amidst a Shifting Landscape, the Power of Information and Technology is Unmistakable
With the rapidly-shifting market landscape and intensifying challenges, the time is now to leverage technology investments to materially improve organizational performance in terms of cost, quality, outcomes and experience.
Identify, accelerate and
realize sustainable financial improvements. There is no
question that meaningful financial improvements can be achieved and
sustained through technology. In many organizations, there remains an opportunity
to realize value from IT spend. In some cases, there may be cost efficiencies within IT. The bigger opportunity is to push beyond traditional cost containment approaches and leverage technology to fundamentally redesign business functions to create structurally lower cost positions. This requires information
and technology to be viewed as an enabler of enterprise-wide
performance improvement, by stakeholders outside
the IT department.
Improve operational
performance and effectiveness. IT capabilities must
be integrated into broad performance improvement initiatives. Costs of care are
largely driven by decisions physicians make; they need to lead, own and drive the change
that sustainable performance improvement efforts require. There must be confidence in the data as well as a technology platform to prioritize improvement efforts, hardwire process changes, and measure and monitor results. Improvements in provider productivity, EHR efficiency, and consistency in system-wide care delivery and documentation must also be addressed.
Advance new care models designed to drive
outcomes and value. Technology and informatics are the
underpinning to design and implement new care models. From using virtual care
to extend and evolve the care management model across the continuum, to leveraging clinical variation management to optimize the care pathways portfolio real-time for the entire system, there are powerful ways to use technology to change clinical care delivery.
Drive strategic growth, competitive positioning, differentiation, innovation and scale. Informatics, analytics and technology can materially extend reach and drive market differentiation. IT itself has become more than an enabler — but the catalyst for how providers accelerate and advance their market position. Monetizing virtual technologies to access new patient populations, see more patients, find new revenue streams and reduce costs is
possible and can be a game changer in your market.
HIMSS18
KEY TAKEAWAYSLeverage technology to:
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HIMSS18 The Bottom Line: Amidst a Shifting Landscape, the Power of Information and Technology is Unmistakable
Identify, accelerate and realize sustainable financial improvements.
Novant Health realized over $100 million in savings by optimizing their system, aligning revenue cycle and maximizing the use of analytics.1
Henry Ford Health System realized a $200 million return on investment on their clinical and revenue transformation program. This was through the development of ongoing clinical and revenue cycle-improvement playbooks and focusing on clinical efficiencies, revenue capture and cost optimization.1
Memorial Hermann, by implementing a ventilator acquired pneumonia bundle supported by clinical decision support, reduced preventable events related to mechanical ventilation and estimated that more than 100 lives were saved and cost avoidance of $48 million.2
FOUR KEY TAKEAWAYS – STUDIES IN SUCCESS
Improve operational performance and effectiveness.
Cleveland Clinic created an automated early warning system to address high-acuity patients. Some facilities reduced the number of patient hours at high acuity by one-third to one-half, and in most cases, patients at risk were assessed 50-70 percent sooner.3
Geisinger Health System used predictive analytics to tackle capacity management, reducing in observation patient population by 20 percent, decreasing LOS for observation patients to 16 hours, creating a new ED at one hospital and expanding bed capacity at another.4
Advance new care models designed to drive outcomes and value.
Parkland Health Hospital System used care at home to transform its outpatient parenteral antibiotic therapy (O-PAT) to self-administered care at home, saving $40 million, avoiding 27,000+ inpatient days and lowering the 30-day readmission rate by 47 percent for the O-PAT patient population.5
Nebraska Medicine leveraged its EHR to improve care outcomes and value: saving 18 women from dying of breast cancer, preventing 11 cases of pneumonia and five cases of invasive pneumococcal disease, and 39 lives at less risk from colon cancer death.6
Drive sustained strategic growth, competitive positioning, differentiation, innovation and scale.
University of Mississippi Medical Center’s telehealth program has resulted in 500,000 encounters since 2003 with 200+ available specialists across 35 specialties and 200+ locations and extending the reach to Mississippi’s 82 counties, 53 of which are more than a 40-minute drive to specialty care.7
Kaiser Permanente created market differentiation through on-demand asynchronous text-based chat launched November 2016 in Colorado and Washington in January 2018. In addition to market differentiation and patient satisfaction advantages, Kaiser has calculated chats to be 48 percent the cost of a nurse call, 10 percent of competing video eVisits and 2 percent of an ER visit.8
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HIMSS18 The Bottom Line: Amidst a Shifting Landscape, the Power of Information and Technology is Unmistakable
Sources
1 Allard, D., Neaves, R., Patefield, A. and Patterson. G. (2018, March). Enterprise-Wide Value Realization through IT: A Davies Story. Presented at HIMSS18, Las Vegas, NV.
2 Hargrave, T., Logue, A., McInnis-Cole, T., Thomas, J. (2018, March). Standardizing Use of Clinical Best Practice with Information and Technology: A Davies Story. Presented at HIMSS18, Las Vegas, NV.
3 Basit, M., Burns, K., Fink, S. and Willett D. (2018, March). Using Data for Evidence Based Decision-Making: A Davies Story. Presented at HIMSS18, Las Vegas, NV.
4 Reich, E. and Yin, S. (2018, March). Improving Hospital Capacity Management Through Monte-Carlo Simulation. Presented at HIMSS18, Las Vegas, NV.
5 Castro, G.J., Humphry, J., Kull, M. and Longo, J. (2018, March). Innovative Use of Technology in the Home to Improve Diagnosis and Care: A Davies Story. Presented at HIMSS18, Las Vegas, NV.
6 Cloyed, D., Rohrbach, R., Thomas, M. and Winterboer, T. (2018, March). Improving Quality Outcomes in a Risk-Based World: A Davies Story. Presented at HIMSS18, Las Vegas, NV.
7 Adcock, M. (2018, March). Innovative Uses of Telehealth. Presented at HIMSS18, Las Vegas, NV.
8 Melmed, A. (2018, March). Chat with a Doctor: On-Demand, Asynchronous Physician Advice. Presented at HIMSS18, Las Vegas, NV.
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HIMSS18 The Bottom Line: Amidst a Shifting Landscape, the Power of Information and Technology is Unmistakable
About the Authors
Dan CoateDirector, I&T [email protected]
Dan Coate is a Director with The Chartis Group and a Practice Lead for Informatics and Technology. Mr. Coate has more than 25 years of experience in healthcare strategy, performance improvement and information technology. He advises clients on IT strategy and special studies and leads and manages large-scale process and technology programs. He has served large integrated delivery systems, academic health systems and national payors. Mr. Coate co-founded Aspen Advisors, a top healthcare IT advisory services firm that joined The Chartis Group in 2014.
Thomas KiesauDirector and Strategy Practice [email protected]
Thomas Kiesau is a Director with The Chartis Group and leads the firm’s Strategy practice. With more than 20 years of experience, he has served as an advisor to more than 50 provider organizations including leading academic health centers, children’s hospitals, faculty practice groups, integrated health systems and community hospitals, as well as several healthcare services companies. Mr. Kiesau’s consulting focus includes: enterprise strategic planning, digital health, mergers and acquisitions, patient access, economic alignment and comprehensive revenue cycle management.
Shawna SchuellerI&T Practice [email protected]
Shawna Schueller is a Practice Manager for The Chartis Group. She is a leader in the Informatics and Technology practice area focused on helping healthcare organizations leverage the power of information and technology to advance market position and move the needle on care cost, quality, outcomes and experience. Ms. Schueller is a HIMSS Fellow and has been honored nationally with both the HIMSS Chapter Leader of the Year and Advocacy Liaison Roundtable Advocate of the Year awards.
Atlanta | Boston | Chicago | Minneapolis | New York | San Francisco
© 2018 The Chartis Group, LLC. All rights reserved. This content draws on the research and experience of Chartis consultants and other sources. It is for general information purposes only and should not be used as a substitute for consultation with professional advisors.
About The Chartis Group
The Chartis Group® (Chartis) provides comprehensive advisory services and analytics to the healthcare industry. With an unparalleled depth of expertise in strategic planning, performance excellence, informatics and technology, and health analytics, Chartis helps leading academic medical centers, integrated delivery networks, children’s hospitals and healthcare service organizations achieve transformative results. Chartis has offices in Boston, Chicago, New York, Minneapolis and San Francisco. For more information, visit www.chartis.com.
