Hi Path 3000 V7 Product Presentation
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Transcript of Hi Path 3000 V7 Product Presentation
Copyright © Siemens Enterprise Communications 2007. All rights reserved.Copyright © Siemens Enterprise Communications GmbH & Co KG 2007. All rights reserved.
HiPath 3000 V7
Move to the next Generation Open Communications
Page 2 August 07Copyright © 2007. All rights reserved.
Siemens Enterprise Communications
Agenda
Communication for the open minded
Introduction and Highlights
Solutions and Scenarios
System Overview and Applications
Devices
What makes us different
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Siemens Enterprise Communications
Powerful growth of DSL – especially in the business segment
Increasing data rates / decreasing costs
Alternative access technologies
Alternative Carriers pushing VoIP
Fight for market share / Unbundling of subscriber access
Focus on customer retention
Easy to use, scalable solutions
Market TrendsThe changing worlds of business and communication
Business Trends Trends in Communication
SIP……
SOA…..
Hosted, managed
Rapid pace of technology change
Growth in IT ‘Consumerisation’
Emergence of Next Generation Network services
Using communications to improve efficiency and productivity
Using communications to enhance organisational resilience and survivability
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Siemens Enterprise Communications
Integrated IP communication solutions Support of SIP provider and subscriber
technology Fixed Mobile Convenience Rich user experience
This means…
HiPath 3000
Reduced Total Cost of Ownership (TCO) Standards based communication which
allows vendor choice - reduced
communication costs Improved mobility & contact ability Reduced service and maintenance costs
The value to your organization is
Our proof points
Support of open interfaces (SIP, CSTA) Ongoing solution development (new
product released) Integration and support of large
applications and solutions
“Siemens now includes certain features which used to be add-ons, as standard, such as voice messaging, call recording, integration with Microsoft Outlook, auto attendant and call centre features. This all helps save money in the long run”2007
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Siemens Enterprise Communications
HiPath 3000Customer references
Hermes Datacomms provides communications for oil and gas industry
Reliable, secure and easy-to-use solution for remote locations under extreme conditions
“Siemens technology is very reliable, which we depend on, given thata lot of our equipment and engineers are based in very harsh conditions.”
Gary Steer, technical director at Hermes Datacommunications International
Increased customer service, higher customer satisfaction and productivity gains for employees through HiPath 3000, HiPath ProCenter, HiPath Xpressions and HiPath Cordless at the local power and water company in Wetzlar, Germany
„Durch den gezielten Einsatz intelligenter Kommunikationstechnikist es uns gelungen, die Produktivitätunserer Mitarbeiter zu steigern und zugleich die Kundenzufriedenheit zu erhöhen.“Achim KlingelhöferHead IT-Management enwag Energie- und Wassergesellschaft mbH Wetzlar
Complete Managed Services solution for seven sites
Solution based on HiPath 3000, HiPath 5000 RSM, HiPath Xpressions, DECT, Mobile Connect Server
“Siemens won us over not just on the technical front but was also able to document the cost effectiveness of this solution by setting out the‘Total Cost of Ownership’ (TCO)”
Lothar Bentkowski,IT Manager Brückner Grundbau GmbH
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Siemens Enterprise Communications
HiPath 3000Feature Highlights
Fixed Mobile Convenience
Flexible Choice between TDM and IP Phones
Flexible Choice between DECT and Wireless LAN Phones
Comprehensive HiPath ComScendo Feature Set
Networking via TDM or IP connections, providing a scalable communication platform for rapidly growing enterprises
Branch office solutions with HiPath 3000/4000/5000
SIPQ V2 for networked scenario with HiPath 2000 V2, HiPath 5000 V7, HiPath 4000 V4 and HiPath 8000 V3.1
Signaling and Payload encryption
Secure Communication with VPN/IPSec
SIP Support for Internet Telephony Service Providers and SIP Phones
T.38 Fax to SIP CO
HiPath 3000
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Siemens Enterprise Communications
HiPath 3000 V7New Features
Fixed Mobile Convenience
Client User Interface for Black Berry Voice User Interface based on Xpressions Compact
HiPath 3000 V7 gateway functionality for HiPath 8000 V3.1 Support for new phones
OpenStage 20 / 40 / 60 / 80 T OpenStage 20 / 40 / 60 / 80 HFA
Enhanced Applications Xpression Compact V3 – new version optiClient Attendant V8 – new version Network wide presence status via enhanced BLF Multi Site Contact Center support for
HiPath ProCenter CTI Client XPhone Entry included in base package VPN license included in base package
CLIP for analog trunks
HiPath 3000
New
New
New
New
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Siemens Enterprise Communications
HiPath 3000Customer Benefits
HiPath 3000 provides feature rich TDM and IP Telephony Cost Reduction and New Services
with Internet Telephony Increased Productivity and
Accessibility through Mobility Features
Secure and Cost effective networking capabilities
Cost Reduction and simplified Administration through centralized Applications
Investment Protection through smooth migration into IP telephony
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Siemens Enterprise Communications
Platforms for Small and Midsize EnterprisesPortfolio Overview
A well-orchestrated portfolio of platforms tailored to the needs of small and midsized customers
IP System30 IP PhonesIntegrated Router, VPN and Firewall
SIP, ISDN TrunksLinux
Converged System
96 IP Phones24 TDM Phones
Converged System
192 IP Phones72 TDM Phones
Converged System
500 IP Phones384 TDM Phones64 Systems in one network
IP Soft Switch1000 IP PhonesMS Windows
HiPath 3300 HiPath 3500 HiPath 3800 HiPath 5000HiPath 2030
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Siemens Enterprise Communications
Agenda
Introduction and Highlights
Solutions and Scenarios
System Overview and Applications
Devices
What makes us different
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Siemens Enterprise Communications
Solutions and Scenarios
InternetTelephony
MobilityBusiness
Applications
Home OfficeTeleworkingBranch
Office
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Siemens Enterprise Communications
HiPath 3000Stand-alone Scenario
Unified Messaging, CTIContact Center
PSTN
TDM Devices
optiPoint 500 Analog Phones Fax
DECT
DECT Base Station
Gigaset S2
HiPath 3800,Voice Mail
OpenStage
IP Phones
optiPoint 410 / optiPoint 420
optiClient 130 optiPoint 150 S
Internet
Wireless LAN Access
WLAN Access Point WL2 Professional
optiClient 130
IP Access
AP 1120 SIP
Analog Phones Fax
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Siemens Enterprise Communications
Solutions for Mobile Employees
Enterprises needs to provide remote access to voice and data infrastructure New workplace models –
some or all employees are mobileor working at home (teleworkers).
Integration of remote and mobile work staff with secure access to the enterprise IT infrastructure
Central voice and data services such as voice mail and file servers available for external users
Increased availability, responsiveness and efficiency of team members
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Siemens Enterprise Communications
Campus MobilityImproved Productivity and Accessibility on Campus
HiPath mobility solutions support employees to be productive and accessible while away from the desk Quicker responses by being connected anywhere on the Campus through
DECT or wireless LAN solutions More efficient use of office space and equipment through Desk Sharing Cost reduction for Telecommunication Services through simple move, add
and changes of IP Phones
optiPointoptiPoint optiClient
WLAN Access Point
WL 2 Professional
DECT Base StationGigaset S2
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Siemens Enterprise Communications
Mobile Teleworking SolutionIncreased Productivity and Accessibility
HiPath Teleworking Solution enables mobile employees to remain connected to the enterprise while on the road One business number, always accessible for customers and colleagues Reduced Costs for usage of mobile phones Improved Productivity through secure remote access to central Services
(Business Applications, E-Mail,…) HiPath 3000 VPN license included
On the Road
optiClient 130
Headquarters
TDM or IP PhonesHiPath 3800
DECT or WLAN Phone
Applikation Server
InternetVPN-Tunnel
PSTN
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Siemens Enterprise Communications
Fixed Mobile Convenience Mobile Entry based on DISA functionality
One Number Service
Twinning (Parallel call Internal extension + GSM subscriber)
Busy indication for GSM subscriber
Fast identification (login via CLI)
Call handover GSM phone to internal extension
Activation of features in idle state (internal call, call diversion, DND,…)
Mobile Client for Blackberry*HiPath 3500
PSTN GSM
Black Berry 8700
*planned for Nokia mobile phones
New
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Siemens Enterprise Communications
Fixed Mobile Convenience Mobile Pro based on Xpressions Compact V3
Voice guided user interface (audible confirmation of command input )
One Number Service Twinning (call forward to GSM
phone) Fast identification (login via CLI) –
optional additional password identification
Single Voicemail incl. MWI Activation of features in idle state
(internal call, call diversion, DND, call back, selection of alternative call targets…)
Activation of features during a call (Hold, Toggle, Conference, Transfer)
HiPath 3500 /Xpressions Compact
PSTN GSM
Mobile / Fixed Phone
New
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Mobility on Campus Mobility on the road At Home
Reduced traffic charges for mobile phones
No traffic charges for mobile phones for “internals” calls
Reduced traffic charges for calls to “Fixed Mobile Users”
Convenience
Convenient access to HiPath Features with Mobile Client Application
Convenient access to HiPath Features with Voice Portal
Cost Optimization
One number service Twinning Single Voice Mail Service
Accessibility
Mobility
Fixed Mobile Convenience Customer Benefits
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Siemens Enterprise Communications
Headquarters and Branch Offices
Enterprises uses different HiPath Systems in homogenous network Step-by-step integration of new systems with
a powerful feature set and high availability Branch Offices in large enterprises with
distributed architecture generate cost savings through: Communication between
headquarter/branches Centralized administration and
management Centralized applications
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Siemens Enterprise Communications
IP Networking Scenarios
Headquarters
Home Office
Small Office
Branch Office
PSTNPSTN
TDM or IP Phones
IP Phone
HiPath 2000
TDM or IP Phones
HiPath 3300
HiPath 3800 DECT or WLANPhones
HiPath 5000 RSMCentral Applicationand Management Server
VPN ClientInternet ServiceProvider
WANInternet
DSL Router
IP PhonesoptiClient 130
*max 32 networked systems in a domain (max 64 with project specific release)
SIP
SIP / CorNet IP
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IP Networking Scenarios with HiPath 5000
Headquarters
Home Office
Branch Office withoutPSTN Gateway
Branch OfficePSTN
IP Phone
IP Phones
HiPath 5000
VPN ClientInternet ServiceProvider
WANInternet
DSL Router
IP PhonesoptiClient 130
IP PhonesoptiClient 130
PSTN GatewayPSTN Gateway
PSTN
HiPath 5000
HiPath 5000
*max 32 networked systems in a domain (max 64 with project specific release)
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Siemens Enterprise Communications
TDM Networking Scenarios
Headquarters
Small Office
Branch Office
TDM or IP Phones
HiPath 2000
TDM or IP Phones
HiPath 3300
HiPath 3800
DECT or WLAN Phone
Application Server
IP PhonesoptiClient 130
PSTN
*max 32 networked systems in a domain (max 64 with project specific release)
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Siemens Enterprise Communications
PSTN Gateway Scenario with HiPath 8000
HeadquartersGateway
HiPath 8000
WAN(SIPQV2)
SIP IP Phones
HiPath 3000 PSTN Gateway to digital Exchanges (ISDN, T1, CAS)*
PSTN
* Only gateway functionality via SIPQ V2 to HiPath 8000 V3.1 R2 supported
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Siemens Enterprise Communications
Small Remote Site (SRS)
Branch Office
Headquarters
HiPath 3800IP Phones
HiPath 4000
WAN
Central Registration of IP User in HiPath 4000 for Branches
One Single User Interface HiPath 4000 for all Members in the Network
HiPath 3000 or HiPath 2000 as Survivable Media Gateway
Fall-Back in Network Failure offers secure Access and Availability to the PSTN at the branch office
Central Applications available in Headquarter and Branches
Payload Switching any-to-any
Max Extension depends on HiPath 4000 Criteria
PSTN
PSTN
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Siemens Enterprise Communications
Branch Office SolutionSecure Networking via VPN
HiPath Branch Office Solution provides secure and cost effectivenetworking via VPN Improved Productivity for employees at remote locations through seamless
integration in communication network Remote access to central Services Cost Reduction through Least Cost Routing via different locations
PSTN
optiPointoptiPoint Application Server
HiPath 3000HiPath 2000
InternetVPN-Tunnel
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Siemens Enterprise Communications
Internet Telephony
Internet Telephony Service Providers (ITSP) provide new Services and Business Models ITSPs offer aggressive pricing:
Low cost basic fees, cheap traffic charges „On-Net-Calls“ for free
Flexibility of Voice Channels Licensing in single steps and practical
packages Dynamic enhancement of Voice Channels
Worldwide Accessibility with One Number
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Siemens Enterprise Communications
Internet TelephonyReduced Cost with new Services
HiPath 3000 supports an increasing number of certified and tested Internet Telephony Service Provider : “Consumer” Provider (MSN) and “Business” Provider (DID) Internet Telephony and ISDN within a single system Up to four active ITSPs at the same time Least Cost Routing between ITSP and ISDN T.38 Fax to SIP CO
PSTN Internet
optiPointoptiPoint optiClient
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Siemens Enterprise Communications
Agenda
Introduction and Highlights
Solutions and Scenarios
System Overview and Applications
Devices
What makes us different
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Siemens Enterprise Communications
HiPath 3000Technical Data
HiPath 3300 HiPath 3500 HiPath 3800
ISDN B-Channels 16 60 180
TDM Subscriber 44 84 384
DECT Base Stations 3 16 64
DECT Phones 16 64 250
IP Phones 96 192 500
Product Picture
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Siemens Enterprise Communications
HiPath Xpressions CompactIntegrated Voice Mail for HiPath 3000
Integrated Voice Mail, Auto Attendant and Voice Recording in digital Voice Quality Up to 500 Mailboxes and up to 100
hours recording time forvoice messages
Personal-, Group- and Information -Mailboxes
Auto Attendant with customer greeting and Name-dialing
Forwarding of Voice Mails as Attachments to E-Mails (HiPath 3800 only)
Central Voice Mail System in networked Configurations
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Siemens Enterprise Communications
HiPath XpressionsUnified Messaging Solution
HiPath 3000
Unified Messaging System for Voice Mail, E-Mail, Fax and SMS Access and manage voice mails
and E-mail from any phone, standard email client or internet browser
Receive Faxes, Send or forward faxes to any printer or fax machine
Access Message Box from anywhere with any Device
Access important messages first using myXpressions folder
Fax
Mirosoft Outlook User Lotus Notes User
HiPath XpressionsServer
SMS Server
PSTN
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Siemens Enterprise Communications
HiPath ProCenter Agile/EnterpriseCustomer Satisfaction within Reach
Modular Solution scaled for Small to Midsized Call Centers Intuitive agent desktops for
improved productivity Group- or Skills based Voice and E-
Mail Routing Next generation visualization tools
for contact center management Innovative presence and
collaboration tools Multi site contact center solution for
up to ten networked sites
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Siemens Enterprise Communications
optiClient Attendant V8Auto Attendant Solution
PC-based Attendant Console with graphical user interface Busy-lamp-fields for up to 140
names or 240 phone numbers Central solution in networked
environment Quick answering via mouse or
keyboard No calls are lost due to audible alert
and visual display of waiting calls Well arranged caller list – incoming
and missed calls Integrated phone books
New
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Siemens Enterprise Communications
HiPath TAPI 170/120, Callbridge Collection CTI – Middleware
HiPath 3000 supports 1st party CTI und 3rd party CTI
HiPath TAPI 170 provides server-based (3rd party) TAPI connections
HiPath TAPI 120 and Callbridge Collection support the TAPI 1st Party CTI-connection
XPhone Entry can be used as a CTI solution in combination with HiPath TAPI 120/170 and Callbridge Collection
CTIServer
3rd party CTI
1st party CTIwith IP-Phone
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Siemens Enterprise Communications
XPhone Entryyour free entry to the world of CTI
CTI application XPhone Entry is bundled free of charge with every HiPath 3000 V7.0
PC Desktop comfort telephony - On hook / disconnect - Accept call - Make call / transfer call - Consultation / toggle - Short dial from favorite list
Caller identification Call journal Personal address book Upgrade option to Microsoft
Outlook or Lotus Notes integration
New
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IP interface to HiPath 3000 for analog and fax devices
Connectivity for two analogue devices (Phone, Fax, Modem)
Fax transmission with G.711 or T.38 (real time Fax)
Supported Codec’s: G.711, G.723 and G.729
Access Point HiPath AP 1120 SIP
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Siemens Enterprise Communications
Agenda
Introduction and Highlights
Solutions and Scenarios
System Overview and Applications
Devices
What makes us different
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DevicesPortfolio Overview
Comprehensive portfolio of devices for all HiPath platforms
Desktop Phones ApplicationsWireless Phones
PCDECT
WLAN
optiClient 130
TDM
optiPoint 410 /SoptiPoint 420 /S
optiPoint WL2 /S
S2 SL2 M2
OpenStage,optiPoint
IP
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Siemens Enterprise Communications
OpenStage Inspiration through Open Communication
People-centric Interactionmeets Open Unified Communications
Open for Personalization and Synchronization
Open for Communication and Applications
Open and intuitive Interfaces and Functionality
Open to bring mobile and fixed network telephony together
Open for „enjoyment“ and „performance enabling“
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openStage Device Family
OpenStage 20 T* / HFA
OpenStage 40 T* / HFA
OpenStage 60 T* / HFA
OpenStage 80T* / HFA
Key Module 40, 60, 8012 free programmable keys,
with graphical display (2 level )
for OpenStage 40,60, 80
BLF 40 (busy lamp field) 90 free programmable keys
with red LED and paper labels
for OpenStage 40 using with HiPath 3000
* one sensor key less and lower display resolution on OpenStage 80 T according to OpenStage 80 HFA
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-economy with Dialog keys for comfortable use
-standard With full-duplex-handsfree speech
- display-module Touchscreen Speech Dial and WAP-Access
-advance Comfort Display Phone 4-lines -24 characters
-entry Low cost device to start VoIP Communication
-economy plus Mini-Switch and support for headset access
- key module 16 individual program keys
optiPoint 410
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-economy with Dialog keys for comfortable use
-standard With full-duplex-handsfree speech
-advanceComfort Display Phone 4-lines -24 characters
-economy plusMini-Switch and Headset access
-slk module Terminal to extend program keys
-application-moduleColor-Touch display with alphanumeric keys
optiPoint 420IP Phones with Self Labeling Key‘s
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Siemens Enterprise Communications
optiPoint 150 S
SIP Phone with unparalleled price-performance ratio
2-line display each 16 characters Fixed function keys: Loudspeaker,
Redial, Hold, Menu, Call back, Mute, 3party Conference, Phone Book
Standard SIP feature set, like Call transfer, call forwarding
16 ring tones DTMF PoE, DHCP, STUN, L2/L3 QoS Wall mountable
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optiClient 130
Full featured VoIP Client or CTI Application
Interactive User Interface - Click, Drag&Drop
Call-Pick-up with Signaling of User Number
LDAP support for different Data Base
Flexible Configuration of User Interface
Integration with Standard TAPI PC-Applications
Page 45 August 07Copyright © 2007. All rights reserved.
Siemens Enterprise Communications
Agenda
Introduction and Highlights
Solutions and Scenarios
System Overview and Applications
Devices
What makes us different
Page 46 August 07Copyright © 2007. All rights reserved.
Siemens Enterprise Communications
Standards based communication to
provide the customer with maximum
flexibility and freedom to tailor the
communication solution according to his
business requirements
Focus on feature richness and
serviceability to provide a comfortable
communication environment and reduce
installation & maintenance costs.
Scaleable
Highly scalable for stand alone or
network environments. Gateway functionality with larger
platforms
Feature rich
Combining the worlds of GSM based
mobile communication and fixed
communication to provide customers
increased mobility and integration,
utilising a one number service.
Fixed Mobile Convenience
Future ready
Integrated IP Communications Solutions What makes us different?
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Siemens Enterprise Communications
HiPath 3000 Summary
HiPath 3000 brings value to small and medium-sized business. Its key benefits include: Lower operational cost by maximized value of
desktops, simplified Administration and centralized Applications
Increased Productivity and Accessibility through a huge Choice of Mobility Features
Lower traffic charges and support for new Services with Internet Telephony
Secure and Cost effective networking capabilities
Investment Protection through smooth migration into IP telephony
Page 48 August 07Copyright © 2007. All rights reserved.
Siemens Enterprise Communications
Communication for the open minded