By Prateek Malik

Herzberg’s Motivation- Hygiene Theory(Two Factor Theory)

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By Prateek Malik

Two Factor Theory

Employee Dissatisfied & Demotivated

Hyg

ien

e F

acto

rs Employee not dissatisfied but demotivated

Mo

tiva

tio

n F

acto

rs Employee Satisfied & Motivated

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• Company Policy

• Relationship with supervisor

• Work conditions

• Salary

• Relationship with subordinates

• Achievement

• Recognition

• Work itself

• Responsibility

• Advancement

By Prateek Malik

Herzberg’s Two-Factors

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Improving the satisfier (motivator) factors

increases job satisfaction

Improving the hygiene factors decreases the

job dissatisfaction

By Prateek Malik

Implications for Management

• Continuous Management Process

– Sufficient challenge to utilise the full ability of employee

– Employees with higher ability to be given higher responsibility

– If employees’ full abilities are not utilised

• Automation of Task

• Replace Employee with one who have lower ability

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