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Hertfordshire Independent Living

Service (HILS) – Easy Read

Our Food Services

We help clients by delivering meals to their homes. This helps them

live independently.

Hot Meals delivered to your door

Tea packs delivered with your Hot Meal

1 Main Course + 1 dessert.

Meals delivered every day.

A big menu for you to choose from.

It costs £4.95

Free welfare check – making sure you are okay!

1 Sandwich or Cream Tea + 1 Snack +

1 Dessert

Chilled food for the evening meal.

A big choice of snacks and

sandwiches.

It costs £3.45

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Breakfast Packs delivered with your Hot Meal

Hot food for Groups

1 Cereal or Porridge + 1

Pastry/Snack + Drink

Ready for the next day.

It costs £2.95

1 Main Course + 1 Dessert

Good for eating with friends

We can deliver to lunch

clubs

A big menu with lots of

choice

It costs £4.95 per person

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Medication prompts with your Hot Meals

Emergency Food and Grocery Packs

Someone can remind you to take

your medicine.

This is free.

Ask a health or social care

professional to refer you.

These are bags of food for when you

come back from hospital.

They can be delivered to your home,

to a friend, or to the hospital

reception.

You can ask for fresh items too.

These bags are free. Ask your social

worker or hospital staff to refer you.

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Active Ageing

This service helps you to be more active and mobile at home.

Being more physically active can help you feel happier and

healthier.

Our team will:

• Make a plan of exercises that you can do safely.

• Visit you one day each week for up to 12 weeks.

• Give you information about where you can go to exercise

with other people.

Helping You Stay Well

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Helping You Stay Safe

Short, five minute visits to make sure you

are okay.

We can remind you to take medication

or make you a drink

It costs £3.50 per visit.

Pop-in Visits

This is a strong metal box attached

outside your house.

You can keep a house key in it.

The box locks with a code that you can

choose.

Give the code to people you trust and

visit you often.

Always check with your carer before

giving out your code.

There are 2 types of key safe, 1 costs £66

and 1 costs £90.

If there is a problem with your key safe,

we can visit you to fix it. This costs £30.

Key Safes

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Our Health and Wellbeing Services

Nutrition and Wellbeing

Dementia fun clubs

Our team can come to see you at

home.

They will check your weight and give

you advice about what to eat.

If you have allergies or need a special

diet, they will help you choose the right

food.

Groups of people with mild dementia do

fun activities.

Our friendly team do gentle sport, arts

and crafts, games and music.

Lunch is included in the price, everyone

eats together.

It costs £25 to join, and £25 per session.

Please pay every month in advance.

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Hertswise

Free Home Eye Testing

For people with dementia, memory

problems, and their carers.

There are support groups, activities and

other services.

Puts you in contact with specialist

advisers to help you.

Opticians will come to your home and

check your eyesight.

This is free for anyone over 60.

They can advise you on the best eye

treatment.

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Our Community Services

Advocacy

This service puts you in contact with

professional people.

They can help you understand your health

and care options.

They can help you make good decisions.

They can do research for you, answer letters, and attend meetings for

you.

Write letters and emails with you.

They will listen to you and help you find what you need.

If you want this, call HertsHelp on 0300 123 4044. Someone will visit you to

see if you are eligible.

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Jubilee Community Centre

This is our Community Centre in St

Albans.

Lots of groups hire our rooms for

different activities.

There is a drop-in restaurant where you

can have a hot Main Course + Dessert.

Lunch costs £4.95.

This is when the restaurant is

open

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Contact Us

There are many ways for you to contact us. Ask for extra help if

you need it.

Our contact details

Call us on 0330 2000 103

Email us on info@hertsindependentliving.org

Send a letter to:

Hertfordshire Independent Living Service,

Unit 16, Green Lane One

Blackhorse Road

Letchworth, SG6 1HB

For people who can’t see very well we have large

print menus.

Just tell us your address and we can send it to you.

For people who have difficulty hearing or

speaking on the phone, you can send texts to:

07432 614968

For people who speak little English we have

translated leaflets in Urdu and Bengali.

You can also ask for help from the North Herts

Minority Ethnic Forum. Call them on 01462 440224

or email to nhethnic@btconnect.com

Let us know if you need extra help: