HERE’S WHERE YOU ARE - view.hsn.net Shipping.pdf · HERE’S WHERE YOU ARE • Shipping...
Transcript of HERE’S WHERE YOU ARE - view.hsn.net Shipping.pdf · HERE’S WHERE YOU ARE • Shipping...
-159- Last updated: 9/25/2017
domestic shipping
HERE’S WHERE YOU ARE
• Shipping Authorization Request (SAR)
• Carton Requirements
• Packing Requirements
• Pallet Requirements
• Shipment Preparation and Loading
• Packing Slips
import shipping drop ship
• On-Site Inspection and Approval
• Required Import Documents
• Freight Terms and Booking
• Carton Requirements
• Packing Requirements
• Container Loading
• Setting up for Drop Ship
• Fulfillment Options
• Drop Ship Data Exchange
• Non-Receipt Claims (NRC)
product
samples shipping brand packaging
& labeling
product
information
quality
assurance
overview purchase
orders
compliance
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
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Import Shipping 159
Table of Contents 160
Purpose and Objectives 161
On-site Inspection and Approval 162
Preparing Required Import Documents 163
Freight Terms and Booking 167
Destination Shipping Locations 171
Carton Requirements: Construction and Strength 172
Carton Requirements: Box Manufacturer’s Certificate (BMC) 173
Carton Requirements: HSN Branding 174
Packing Requirements 175
Packaging Bulk Import Jewelry 178
Container Loading 184
TABLE OF CONTENTS
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
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PURPOSE & OBJECTIVES
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
Our Purpose
Getting your product from an overseas factory to the HSN Fulfillment Center on time, intact and in perfect order requires
precision, coordination and teamwork. From submitting the correct documents, to the way the shipment is recorded and
tracked, each step in the Import Shipping Process is critical to achieving a timely and cost effective delivery for everyone.
There are three phases to the Import Shipping process:
1. On-site Inspection/Approval Phase – includes the booking, completion and approval of your product through the Quality
Assurance (QA) On-site Inspection Process
2. Freight Booking Phase – includes coordinating the booking with HSN’s Forwarder for shipping of your freight
3. Packing/Shipping Phase – includes packing, recording and loading your product for shipping to HSN’s Fulfillment
Center(s)
This section will guide you through each of these phases and detail the people, processes and policies applicable to each
phase.
How This Section is Set Up
This section is designed to provide an overview of HSN’s Import Shipping requirements and recommendations, guide you
through the Import Shipping process, and give you an understanding as to how you and your products fit into that process.
There are six subsections, each detailing how we work with you to ensure the entire process goes smoothly:
• On-Site Inspection and Approval: Details the process for arranging an On-site Inspection at your factory
• Preparing Required Import Documents: A checklist for the documents HSN will need to facilitate your shipment
• Freight Terms and Booking: How the costs and responsibility of the shipping will be divided
• Carton Requirements: Guidelines for choosing the right construction and strength for the cartons used to ship your
products to HSN
• Packing Requirements: How to pack your product for effective shipment to HSN and efficient processing
• Container Loading: How to ship the highest density containers that your product mix allows
Key Contacts Import Shipping Questions
Frank Ruotolo | Sr. Manager QA Operations | 727.872.7393 | [email protected] Packaging | Labeling | Shipping
Diane Houghton | Coordinator – Partner Shipping Compliance | 727.872.4537 | [email protected] Labeling | Shipping
Scott Leonard| Manager – Import Compliance | 727.872.7216 | [email protected] Classification | US Customs Compliance | Federal Agency Compliance
Vendor Compliance | [email protected] General Questions
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ON-SITE INSPECTION AND APPROVAL
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
On-Site Inspections
As detailed in the Quality Assurance section of this manual, when product is acquired outside of the United States, HSN
requires a product quality inspection at the factory where the product was made before it is cleared to ship to an HSN
Fulfillment Center or to the customer.
HSN refers to these inspections as On-Site Inspections (On-Sites) and has a program devoted to ensuring the process is
accomplished in the most effective manner.
On-Sites are conducted by a third-party inspector or a qualified HSN On-Site Inspector.
On-Site inspections are typically conducted as a Finished Product Inspection and act as a follow-up to QA’s Initial Product
Evaluation.
As part of the Finished Product Inspection an On-Site’s purpose is to:
• Assess the product’s conformance to Initial Product Evaluation
• Evaluate the presentation and functionality of the product labeling and packaging
• Identify any potential issues before the product ships to the customer
• Verify that the packaging and labeling meet HSN standards as outlined in the Brand Packaging and Labeling sections of
this manual
Details outlining how to arrange your on-site inspection, prepare for your on-site inspection, the review & disposition of the on-
site inspection, and the shared cost fees associated with on-site inspection can be found within the Quality Assurance section
of this manual.
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PREPARING REQUIRED IMPORT DOCUMENTS
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
Required Import Documents
When your freight is delivered to the Port of Origin, you will need to provide HSN’s Forwarder with a specific set of documents
to ensure your shipment complies with all applicable U.S. Customs entry regulations. Many of the documents will depend
upon product category, origin, material content and other factors related to your product. However, there is a core set of
documents needed in every case.
Throughout the entire Import PO process, it is your responsibility to ensure that all documentation is completed and submitted
on time and to the appropriate contact. Please reference the following pages for a complete list of required Import documents,
as well as brief descriptions for each. You may also contact HSN’s Import Compliance Manager at [email protected]
for any questions.
The First Required Import Document – The IPIS
As detailed in the Purchase Orders section of this manual, the very first step in initiating an import shipment with HSN is to
complete and submit an Import Product Information Sheet (IPIS) to your Buyer. To reiterate, this document will help HSN to
ensure that the shipment is in compliance with all applicable U.S. Customs Regulations, and will help us determine shipping
costs ahead of time. A copy of the IPIS & related ‘glossary of definitions’ to guide you through the information sheet can be
uploaded and printed from Appendix D in this manual.
After the IPIS and accompanying documents are submitted to HSN, they will be reviewed by your Buyer and the HSN Import
Compliance team. If all of the information is complete and all of the documents are in order, you will receive an HSN approved
IPIS and will be issued a purchase order (PO) from your Buyer.
The HSN approved IPIS is the first document of the Final Import Documents Package. It will detail if any governmental agency
clearance is required in order to import your product into the U.S. - such as Food and Drug Administration (FDA), Federal
Communication Commission (FCC) or Fish and Wildlife (FW) Forms - these federal documents must be included in your
Final Import Documents Package when you ship your product. A brief description of these forms is included in list of required
Import documents in the following pages.
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Required for Every Import PO
The following are core documents required for every Import PO:
The following are core documents required for every Import PO: document
type
defined prepared
by
when
required
*form
available
1 Import Product
Information
Sheet (IPIS)
Copy of HSN approved IPIS detailing
product information
Partner Always
2 Commercial
Invoice
Document detailing the description
and price of the merchandise being
shipped to HSN
Partner Always
3 Packing List Document that verifies the packaging
details of your shipment
Partner Always
4 Certificate of
Origin
Government issued certificate
certifying the country of origin for the
product being shipped is truly the
country the product was manufactured
in
Partner Always
5 Beneficiary
Statement
A certification signed by the
beneficiary of the letter of credit in
regards to the condition(s) of the cargo
that HSN has purchased
Partner For All Letter of
Credit
6a Ocean Bill of
Lading
A receipt for the cargo and a contract
for transportation issued by an ocean
carrier.
Carrier
provides
directly to
HSN’s
forwarder
If shipping via
ocean carrier
6b
Airway Bill/
Carrier Certificate
A contract between the shipper and
airline that states the terms and
conditions of transportation.
Carrier
provides
directly to
HSN’s
forwarder
If shipping via
airfreight carrier
7 Forwarder Cargo
Receipt
Document that shows proof of cargo
turn over to the HSN approved
forwarder. Partner uses this document
to collect on the letter of credit
HSN’s
forwarder
Always
8 Verified Gross
Mass (VGM)
Form
Document that shows you’ve
accurately weighed your shipping
containers in accordance with the
International Maritime Organization’s
Safety of Life at Sea (SOLAS)
Regulations. It must be turned in to the
Origin Office before containers can be
loaded on vessels.
Partner Always; Please
provide to C.H.
Robinson
Representative
upon completion
of Container
Loading
*If noted, forms or templates are available in Appendix D at the end of this manual.
PREPARING REQUIRED IMPORT DOCUMENTS (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
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document
type
defined prepared
by
when
required
*form
available
A Fumigation
Certificate
Certificate that certifies that the
regulated wood packing materials
used to pack the product has been
fumigated for bug infestation in
accordance with International
Standards for Phytosanitary Measures
(ISPM) 15 regulations.
The
fumigation
company
contracted by
the Partner
All shipments
that contain
regulated wood
packing material
must provide
evidence of
certification.
B
Wood Packing
Material
Declaration
A statement on the invoice which
declares that the shipment does/does
not contain any regulated wood
packing material. One of the following
statements must be used: A. No Regulated Wood Packing
Material was used in this
shipment.
B. Regulated Wood Packing
Material was used in this
shipment and is visibly marked
with the IPPC
Partner
Statement A or
B, as defined, is
required on all
commercial
invoice(s) for
Import Purchase
Orders.
Required Import Documents Related to Point of Origin and Type of Packing Materials
The following are core documents required depending on point of origin and type of packing materials:
PREPARING REQUIRED IMPORT DOCUMENTS (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
*If noted, forms or templates are available in Appendix D at the end of this manual.
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document
type
defined
prepared
by
when
required
*form
available
A Trademark (TM)
Declaration
Declaration that HSN is authorized
to import the product bearing the TM
and that the TM is a valid TM
registered with the U.S. Patent and
TM Offices
Trademark
Owner
All Trademarked
product
B Interim Footwear
Invoice
Document that provides detail on
how a piece of footwear was
constructed and the materials used
Partner All footwear
shipments
*Note: Required at
time of IPIS
C Wearing Apparel
Detail Sheet
Document that provides detail on
how a piece of wearing apparel was
constructed and the materials used
Partner All apparel
shipments
*Note: Required at
time of IPIS
D Knit to Shape
Validation
Declaration that a “knit to shape”
apparel item is truly manufactured in
that fashion
Partner All apparel
classified as a “knit
to shape” product
*Note: Required at
time of IPIS
E US Food & Drug
Administration
Forms (FDA)
Applicable forms required by the
FDA
Partner For any FDA
regulated product
*Note: HSN
approved IPIS will
detail required
forms
www.fda.gov
F US Federal
Communication
Commission Forms
(FCC)
www.fcc.gov
Applicable forms required by the
FCC
Partner For electronic
products
*Note: HSN
approved IPIS will
detail required
forms
www.fcc.gov
G US Fish & Wildlife
Services (FWS)
Forms
www.fws.gov
Applicable forms required by the
FWS
Partner For products that
contain fish and/or
wildlife parts
*Note: HSN
approved IPIS will
detail required
forms
www.fws.gov
H Jade & Ruby
Certficate of
Conformity
Declaration that the jade &/or ruby
used in the import product is not
from Burma
Partner All jade & ruby
shipments
I Plant & Plant
Product
Declaration
Declaration that the import
product contains plant or plant
product in it
Partner All plant or plant
product
shipments
Required Import Documents Related to The Product Category
The following are core documents required depending on the product category:
*If noted, forms or templates are available in Appendix D at the end of this manual.
PREPARING REQUIRED IMPORT DOCUMENTS (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
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FREIGHT TERMS AND BOOKING
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
Freight Terms
HSN typically imports under Free On Board (FOB) Origin Terms. This means that HSN is responsible for the freight and
shipping costs after it reaches the applicable Carrier at the Port of Origin (overseas port where the freight will be begin its
overseas journey). Note: proper container loading and utilization is the responsibility of the Partner shipping the product.
However, the Partner is responsible for the freight and shipping costs from the factory to the Port of Origin and must
coordinate the booking and movement of freight with HSN’s Forwarder. This includes costs associated with the pick-up of
empty containers, delivery of loaded containers to the Port of Origin, or any consolidation freight fees associated with less
than container loads (LCL). Once the product passes the ship’s rails at the Port of Origin, HSN and it’s Carrier assumes
responsibility of the cargo.
Freight Booking
As detailed in the Purchase Orders section of this manual, shipping your product to the HSN Fulfillment Center by the
Required Ship Date (RSD) detailed on your PO is essential to the entire Import PO process. To effectively meet this
requirement, it is important to contact the Forwarder at least two weeks prior to the RSD to coordinate the shipping of your
freight to the appropriate HSN Fulfillment Center(s).
In order to (a) determine the best routing options (based on the RSD), (b) pre-book space with the Carrier and (c) arrange for
release of containers or provide delivery details for less-than container volume, the Forwarder will need the following
information:
• Date you’ll be ready to ship
• Per the Fulfillment Center allocation detailed in your PO, the volume of the order (how many cubic meters, how many
containers needed)
For a complete listing of HSN preferred Forwarders please reference the Forwarder Contact List included in Appendix A of
this manual.
*Import Security Filing (ISF)
ISF, commonly known as “10+2” initiative, is a Customs and Border Protection (CBP) regulation that requires importers and
vessel operating carriers to provide additional advance trade data to CBP. This data is required no later than 24 hours before
the cargo is loaded aboard a vessel destined to the United States(1)
The HSN ISF will be filed only by the HSN authorized freight forwarder. Only upon written approval by the VP of Supply Chain
or the Manager of Import Compliance can a vendor file an ISF on behalf of HSN. If any ISF is filed without the afore mentioned
approval the vendor shall be liable for any and all fines or penalties assessed to HSN by CBP for incorrect or late filings.
Due to the fact that ISF must be submitted 24 hrs prior to lading we expect complete cooperation with our freight forwarder in
obtaining the required data for any individual ISF.
* Pursuant to Section 203 of the SAFE Port Act of 2006 and Section 343(a) of the Trade Act of 2002, as amended by the Maritime
Transportation Security Act of 2002, for non-bulk cargo shipments arriving into the United States by vessel
(1) www.cbp.gov
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FREIGHT TERMS AND BOOKING (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
Jewelry Booking and Shipping
As outlined under “freight booking” please contact the local freight forwarding office to coordinate the shipping of your product.
For jewelry shipments only, the product will ship via UPS small package. UPS will set up your factory(s) so that you can print
labels for each package. Each factory that you ship out of must be approved by UPS prior to shipping. This process will take
at least 30 days so please plan according or your product will not be permitted to ship.
Please note the following details when preparing the shipment:
• Do not put a declared value.
• Please select “Expedited” Service unless otherwise instructed by HSN.
• Each box should not exceed $10,000 in product value. For example if you have $100,000 in product value you should ship
10 boxes.
• Ship under HSN Account number 0E0896.
• This account should not be used for any other shipments; this includes the submission of Buyer, QA and show room
samples to HSN. This account should also not be used for upgrades in the ship methods that are requested due to
shipping/delivery failures caused by your internal fulfillment issues. For those vendors that had shipped with Brinks in the
past you should continue to send your Buyer, QA and show room samples via the same carrier that you had in the past.
• Your invoice number should be listed under “Reference No. 1” in the UPS system
• The HSN PO# should be listed under “Reference No. 2” in the UPS system. Use only the numerical digits Example –
“889264”. Do not enter “PO# 889264”.
• Vendors should make every effort not to use any merchandise descriptions that specifically reference the following:
jewelry, gold jewelry, sterling silver jewelry, precious stones, watches, etc. Instead only list an item number.
• For the HSN department only use “Dept 01”.
Please note that we will be auditing account 0E0896 for any unauthorized shipping. Any shipments that are not authorized will
be debited against any open PO.
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FREIGHT TERMS AND BOOKING (CONT’D)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
Jewelry Booking and Shipping (continued)
The following are screen shots explaining how to add the e-mail ship notification option for HSN vendors that are using UPS
Worldship.
In the address book editor, please add the HSN e-mail address ([email protected]) in the E-mail address field.
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FREIGHT TERMS AND BOOKING (CONT’D)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
Jewelry Booking and Shipping (continued)
Once you come to the “Ship To” page select “Quantum View Notify” under the options tab. Next click the "Recipients" button
under Shipment Quantum View Notify.
Please note that you should not update the shipper number to the one listed below. This field will automatically update to the
correct shipper number for each vendor.
Next please put a check in the ship notification box, enter the email address [email protected] and click "OK"
Finally, you will complete the shipment and print the label. The e-mail notification will automatically be sent when you
performs the end of day transmission of data to UPS.
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DESTINATION SHIPPING LOCATIONS
Destination Shipping Locations
The port of entry will depend on which Fulfillment Center your products are going to. Your PO will specify exactly
how many products will be needed at each location. HSN’s Forwarder will determine the Port of Entry at the time
the cargo is booked for shipping.
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
1
west
coast
east
coast
2
4
3
1 HSN Fulfillment - Fontana (WH 96)
13423 Santa Ana Ave
Fontana, CA 92337
2 HSN Fulfillment Center - Roanoke (WH 93)
1 Avery Row
Roanoke, VA
Zip Code 24012 – Apparel & Accessories
Zip Code 24157 - Jewelry
3 HSN Fulfillment - Piney Flats (WH 92)
857 Mountain View Dr
Piney Flats, TN 37686-4913
HSN Fulfillment – Greeneville (WH 94)
1915 Snapps Ferry Rd
Greeneville, TN 37745
4 HSN Showroom (WH 1)
2400 118th Ave N
St Petersburg, FL 33716
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
CARTON REQUIREMENTS: CONSTRUCTION AND STRENGTH
Choosing the appropriate corrugated carton is the first step in ensuring your product ships and arrives in perfect condition and
that the packaging passes the Package Integrity Testing as outlined in the Quality Assurance section of this manual.
Carton Construction
Ensuring product is effectively transported without damage requires that product be properly packaged in the appropriate
carton(s) and meet the following requirements:
• All cartons must be constructed of A-flute, B-flute, or C-flute corrugate
• E- and F-flute corrugate is not permitted for shipping cartons (re-shippers or master cartons)
• Corrugation of the carton must run vertically (up and down) when the carton is in its intended shipping/stacking orientation
• Carton flaps must be on the top or bottom face of the carton while in this orientation
• All cartons should be of appropriate size and shape to the items being shipped - do not over-pack or under-pack cartons
• All re-shipper cartons MUST be of consistent dimensions and weight for each sku.
Carton Strength
The MINIMUM strength required for your cartons is based upon the carton weight and dimensions. Depending on the
distribution cycle (import products), the necessary carton strength may be higher than what is shown in the chart.
Please refer to the Quality Assurance section of the manual for additional guidance on the selection of the appropriate carton
strength and compliance with HSN Packaging Integrity Standards.
A B C D
Weight Limit of Box & Contents
(lbs.)
Box Size Limit
L + W + H (in.)
Mullen Burst Strength
(psi.)
Edge Crush Test
(lbs./in. width)
Single-wall Corrugate Cartons
20 40 200 32
30 55 250 44
Double-wall Corrugate Cartons
30 45 200 42
40 60 250 48
60 75 275 51
100 95 350 61
160 115 450 71
>160 135 500 82
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
CARTON REQUIREMENTS: BOX MANUFACTURER’S CERTIFICATE (BMC)
Box Manufacturer’s Certificate (BMC)
HSN requires that every corrugate shipping carton has a Box Manufacturer’s Certificate (BMC) printed on the surface. The
BMC is a guarantee of the board strength used in the construction of the carton stated as either a Burst Strength or Edge
Crush Test number. Please contact your corrugate supplier to make certain that every carton has the stamp. The following
are examples of correct BMC labeling:
Note: It is the Partner’s responsibility to ensure that their chosen box maker is using the appropriate box strength.
The Partner will be responsible for all stoppage and/or rework fees if damage occurs at the HSN Fulfillment Center due to
insufficient box strength.
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
CARTON REQUIREMENTS: HSN BRANDING
Carton Requirements: HSN Branding
Reinforcing the HSN brand extends from our products and into our packaging. HSN strongly recommends that all
products packaged within self-shipper cartons be marked with the HSN Logo. The size of the product carton will
dictate the size and position of the HSN logo to use.
Small cartons (≤1,000 cubic inches) use a 2” diameter log
placed 1” from the bottom and 1” from the right on the largest
panel of the carton
Medium cartons (1,001 to 10,000 cubic inches) use a 3”
diameter log placed 1.5” from the bottom and 1.5” from the
right on the largest panel of the carton
Large cartons (>10,000 cubic inches) use a 4” diameter log
placed 2” from the bottom and 2” from the right on the largest
panel of the carton
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
PACKING REQUIREMENTS
Packing Configuration: Re-Shipper Cartons and Master Cartons
The use and configuration of re-shipper cartons and/or master cartons will depend on the size and weight of your specific
product.
In some cases, it may be necessary to place individual selling units in re-shipper cartons to protect the product and ensure the
product and its original packaging arrives to the customer in perfect condition after shipping from HSN.
In other cases, grouping individual selling units in master cartons is the most effective way of shipping your product to HSN
Fulfillment Centers.
If using re-shipper cartons to package individual selling units, depending on the size of the re-shippers, you may be able to
palletize them without the need to place them into master cartons before palletizing your product. Please use the following
guidelines to determine the appropriate configuration for packing your individual selling units:
• If your re-shippers are large enough to palletize on their own without damaging the product or the re-shippers in transit,
you are permitted to forgo using a master carton to palletize your shipment .
• In these cases, your re-shipper carton must also be larger than the MINIMUM master carton dimensions for your
product category as noted in the table below.
• If your re-shippers are too small to palletize, please place them into master cartons before palletizing your shipment
NOTE: Products that are not packaged in re-shipper cartons must always be packaged in master cartons.
Please Remember
The simplest way to plan the packing of your products so that your master cartons only contain single SKUs, yet each master
carton is fully utilized, is to ensure your entire order quantity is divisible by the number of selling units that can fit in each of
your master cartons.
For example, if you can fit ten selling units in a master carton, an order of 100 selling units would mean that ten master
cartons could be equally filled with ten selling units each and that no loss of space or mixed-SKU cartons would occur. You will
want to determine this amount and discuss any carton case pack limitations with your Buyer before the PO is issued.
Master carton quantities for all re-orders of a SKU must remain consistent with the master carton quantities of the very first
shipment or original PO of that SKU. We recommend that you keep a record of the first shipment in order to mirror the
configuration for future orders. Any changes in master carton quantities must be coordinated with HSN prior to shipping a new
configuration.
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
PACKING REQUIREMENTS (CONTINUED)
Master Carton Contents & Quantity
• Master cartons must contain single SKUs. Do not include selling units of a different SKU in a master carton.
• All master cartons for a specified SKU must have the same number of selling units within the carton. The quantity per
carton is established with the first shipment received. All cartons of a SKU within the first shipment and all future
shipments must retain the same number of selling units within the master cartons.
• NOTE: If there are not enough units under one SKU to complete the master carton, HSN allows the inclusion of
one short carton that contains less than the full standard quantity for the SKU. Short quantity cartons must be
labeled appropriately with the label facing out and placed on the top layer of the pallet.
• Master cartons must contain a MINIMUM of 4 selling units per carton. Items that cannot fit 4 units or more into a master
carton MUST be packaged as re-shippers and palletized without master cartons
• Void fill within a master carton should be avoided, but should void fill is necessary within a master carton (short qty carton,
etc.), the void fill material cannot be packaging peanuts or shredded paper
• Inner packs are not allowed within a master carton, each selling unit SKU must be pickable when the master carton is
opened—no additional unpacking to access the SKU should be required
Master Carton Size/Weight
• Master cartons must meet the following minimum/maximum dimensions and weight
• All master cartons of a SKU within the first shipment and all future shipments must retain the same dimensions.
1
3
2 4
*Note – All three dimensions as well as the cubic volume must meet the minimum requirements. Ex. A carton with the
dimensions 12” x 10” x 3” is not acceptable due to having a cubic volume of only 360 in3 .
Product Category Minimum Dimensions * Maximum Dimensions
(L x W x H)
Maximum Weight
(lbs) Length Width Height Cubic Volume
Jewelry 8” 5” 5” NA 24”L x 15”W x 13”H 40 lbs
Apparel & Accessories 12” 10” 3” 1000 in3 24”L x 20”W x 16”H 50 lbs
All Other Product Types 12” 10” 3” 1000 in3 24”L x 20”W x 20”H 50 lbs
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
PACKING REQUIREMENTS (CONTINUED)
Packaging Guidelines for Various Product Categories
Additional guidance for packaging specific product categories can be found within that product’s quality assurance
manual:
Apparel: https://view.hsn.net/WebDocuments/documents/10_Apparel_QAManual.pdf
Cosmetics: https://view.hsn.net/WebDocuments/documents/13_Cosmetics_QAManual.pdf
Fashion Accessories: https://view.hsn.net/WebDocuments/documents/07_Accessories_QA%20Manual.pdf
Food: https://view.hsn.net/WebDocuments/documents/17_Food_QAManual.pdf
Footwear: https://view.hsn.net/WebDocuments/documents/20_Footwear_QAManual.pdf
Handbags & Luggage: https://view.hsn.net/WebDocuments/documents/23_Handbags_QA%20Manual.pdf
Hardlines: https://view.hsn.net/WebDocuments/documents/26_Hardlines_QAManual.pdf
Jewelry: https://view.hsn.net/WebDocuments/documents/29_Jewelry_QAManual.pdf
Textiles: https://view.hsn.net/WebDocuments/documents/36_Textiles_QAManual.pdf
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PACKAGING BULK IMPORT JEWELRY
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
Overview
Appropriate packaging ensures that a product arrives in good condition when shipped to HSN’s customer. HSN requires that
all products be identified and packaged so that they arrive at HSN without damage and can be handled within HSN’s
distribution environment. All bulk jewelry product that arrives at HSN’s Distribution Center must comply with HSN’s packaging
and labeling requirements. Failure to do so will result in HSN Vendor Chargeback. Please review HSN’s Partner Supply
Chain Requirements Manual: Shipping (Imports) section, for complete instructions pertaining to Carton Requirements.
This document explains how the vendor must label and package bulk jewelry product that is shipped into HSN’s Distribution
Center and how it should be packaged in bulk in order to flow through the HSN distribution system smoothly and efficiently.
The way a jewelry item is packaged at the factory impacts its appearance as it goes through transit. This in turn affects what
HSN’s customers will see when they open their package.
The HSN SKU
The HSN SKU (stock keeping unit) is a 6-digit numeric code that identifies a salable unit. The SKU represents the products’
SKU (stock keeping number or parent number), color code, and size code if applicable. The SKU can be found in the “HSN
Item # UPC” column of your Purchase Order. Vendors are required to use the complete SKU listed on your Purchase Order
when labeling all salable units, inner pack/cartons, and master cartons.
The HSN Color/Type code is a three-digit field that represents a color name (e.g., 001 = black). Use this code when
applicable.
The HSN Size code is a three-digit field that represents a size name. The product may have a size code (e.g., 070 = size 7).
Use this code when applicable.
The HSN shape (e.g., 034 = dog) is a three-digit field that represents a shape name. Use this code when applicable.
Do not use spaces or dashes between the SKU parent number and color or size codes.
Definitions
Selling Unit:
A selling unit refers to one (1) HSN SKU (e.g. 123456001070) as it will be shipped to a HSN customer.
Inner Pack:
An inner pack is a poly bag or carton that contains multiple salable units of one SKU. Saleable units packaged within a poly
bag require an inner pack before being packaged within the master carton. The inner pack(s) need to be labeled with full SKU
and quantity, and then packed into a master carton. Bar codes are not required.
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Polybags
• All polybags must be polyethylene.
• All polybags under 1.5 mil thickness and over 5x7 inches must contain a suffocation warning:
• Polybags should be sealed using a self-locking tongue and groove closure. Heat sealed, taped, or stapled polybags are
unacceptable.
• Tied polybags are unacceptable.
• All polybags must be the appropriate minimum size for the product they contain, but no smaller than 1-3/4” x 2-1/4”.
Tarnish Prevention
• Anti-tarnish strips are required in polybags containing individual selling unit for tarnishable metals as required in the
Jewelry Standards Manual.
• Anti-tarnish strips are available from Intercept, 888-668-7674, www.interceptjewelrycare.com
• Packaging must not contain any sulfur and/or chlorine.
Individual Selling Unit Packaging
• Each individual selling unit must be packaged separately.
• Any printed material, such as warranty cards or instructions, should be packaged in a box to prevent damage, clearly
labeled with the SKU number that it is intended to be used with, and the quantity.
• Do not place a SKU label on the polybag containing the individual jewelry item.
• The polybags for a given SKU should be of the same size, material and thickness.
PACKAGING BULK IMPORT JEWELRY (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
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Rings
Rings may be packaged in foam pads or in individual self-sealing polybags. Do not mix different HSN SKUs (sizes, colors) on
a foam pad. The foam pad should be placed in a large self-sealing polybag so that the design of the ring is visible when
viewing the foam pad through the polybag, and the polybag labeled with the HSN SKU number. If using anti-tarnish, a small
strip should be used.
Ring Count
Each foam pad should maintain a consistent ring count throughout the Purchase Order. A pad that is partially filled,
comprised of the remaining balance, may be required. If a partially filled pad is necessary, there should be only one partially
filled pad per HSN SKU.
Larger Rings
Although foam pads contain 15 slots, larger rings may need to be staggered in the foam pad slots to prevent the rings from
touching each other. A pattern using 9 rings per foam pad is usually sufficient. See the following figure.
Ring Sets
If rings are sold as a set, each ring must be packaged in an individual self-sealing polybag. All of the bags comprising a ring
set may either be nested within a single polybag, or all of the bags may be nested in a polybag containing one (1) of the
individual rings. (Bag-in-a-Bag) Please see the following figure Illustrated Packaging Guidelines – Earrings.
Pendants Without Chains, Pins, Charms, Key Chains, Money Clips
Pendants without chains, pins, charms, key chains, and money clips should be packaged in individual polybags.
Pendants With Chains, Necklaces, Bracelets, Anklets
Pendants must be attached to the chain. A polybag may be used to contain the pendant, with the complete item placed in a
larger polybag that houses both the pendant and chain in such manner that the chain will not scratch or tangle. The clasp end
of any pendant with chain, necklace, bracelet, or anklet should extend just beyond the zip-lock seal so that the item does not
fall to the bottom of the bag and scratch or tangle. Chains should be clasped; bracelets should be unclasped and lay flat.
PACKAGING BULK IMPORT JEWELRY (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
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Earrings
Earrings should be packaged to prevent damage and scuffing, as pictured in the two suggestions below.
Pairs of earrings should be packaged as a "bag in a bag". One earring is placed in an individual polybag. The polybag is then
placed in another polybag that houses both the first bag and the second earring, as pictured below.
Pairs of earrings should be packaged in a single compartmentalized polybag with to separate the two earrings, as below.
Sets
A "set" is a group of two or more pieces of jewelry sold to the customer as one saleable unit. A set may include a combination
of jewelry types or multiples of the same type of jewelry.
To protect against scratching and scuffing, none of the individual jewelry pieces in a set should be able to touch metal on
metal. It is permissible to use the “bag in a bag” method, by packing all but one of the pieces in individual polybags of the
same size, material, and thickness. The final piece should be inside the larger outer polybag that contains all of the pieces.
The polybag(s) must be sealed using a self-locking tongue and groove closure. Sets shipped in polybags must have one
master polybag, and cannot be separate, stapled, taped, tied or sewn together.
Watches
Watches should be packaged in individual self-sealing polybags or in bubble-out poly bags.
PACKAGING BULK IMPORT JEWELRY (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
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PACKAGING BULK IMPORT JEWELRY (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
Inner Pack Requirements
All individual salable units packed in a poly bag must be packed into an inner pack. An inner pack can be a larger poly bag or
a carton. The inner pack must be labeled with the SKU number and quantity.
Follow the product specific instructions above for each individual SKU jewelry item or tray of rings.
• Each individual selling unit must be packaged separately.
• Do not place a SKU label on the polybag containing the individual jewelry item.
• The polybags for a given SKU should be of the same size, material and thickness.
Following the item lines on your PO, group individual items by color and/or size variant, placing the individually poly-bagged
items into a larger polybag.
• Label the polybag with the SKU and applicable color and/or size variant and quantity.
Continue grouping like items until completed.
• Place the labeled like-grouped variants into a larger polybag labeled with the SKU and applicable color and/or size variant
and quantity.
Inner Pack
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PACKAGING BULK IMPORT JEWELRY (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
Inner Pack Requirements (continued)
Continue until the entire parent item number is completed
• Place the labeled like-grouped variants into a larger polybag or carton labeled with the SKU and applicable color and/or
size variants and quantity.
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CONTAINER LOADING
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
Container Loading
Loading your containers in an organized way is crucial to ensuring that the right amount of units are distributed to the correct
Fulfillment Center after the ship calls the destination port. This requires developing a strategic loading plan before you start
putting your cartons into the containers.
Product type and carton strength must be adequate to prevent damage to the product, and the size/weight of the product is
appropriate for personnel to safely handle/stack within the trailer or container.
Proper container loading and utilization is the responsibility of the Partner shipping the product.
If your PO volume consists of full containers, you must load the master cartons into the HSN containers by:
• Which Fulfillment Center the products will be delivered to
• HSN PO Number
• HSN SKU Number
NOTE: If your PO volume consists of less-than-container load (LCL), you must deliver freight to our Origin Forwarder’s
consolidated freight station. The Forwarder then loads the freight into containers according to HSN’s load requirements. And,
proper container loading and utilization is the responsibility of the Partner shipping the product.
The below images show acceptable container loading
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CONTAINER LOADING (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)
Showroom Samples
SKUs allocated to HSN’s Showroom warehouse must be tail-loaded in the appropriate container as follows:
• Jewelry – Not Applicable
• Apparel & Accessories – tail-loaded on the back of the container shipping to the Roanoke warehouse
• All Others – tail-loaded on the back of the container shipping to the Fontana warehouse
For more information on packaging and labeling your showroom samples for shipment, please refer to the Product Samples
and Labeling sections of this manual.