APPENDICES - view.hsn.net · PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: APPENDICES • Appendix A:...

-201-Last updated: 1/9/2018

APPENDICES

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: APPENDICES

• Appendix A: HSN’s Preferred List of Forwarders

• Appendix B: Lead Times

• Appendix C: How to Create the SAR

• Appendix D: Required Import Documents

• Appendix E: Key Supply Chain Contacts

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Appendices 201

Table of Contents 202Appendix A: HSN’s Preferred List Of Forwarders 203

Appendix B: Lead Times 211

Appendix C: How to Create The SAR 216

Appendix D: Required Import Documents 222

Appendix E: Key Supply Chain Contacts 234

TABLE OF CONTENTS

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: APPENDICES


APPENDIX A: HSN’S PREFERRED LIST OF FORWARDERS

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: APPENDIX A – HSN’S PREFERRED LIST OF FORWARDERS

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APPENDIX A: PREFERRED LIST OF FORWARDERS – PAGE 1 OF 7


USA

Phoenix International – Chicago Branch (Operations)

1501 N Millel Blvd., Suite A

Wood Dale, IL 60191

Phone: 630-274-7950 Fax: 630-274-7965

Name Title Extension 24-Hour Contact Email

Shayna Beaudoin Breakbulk Agent 29101 [email protected]

Sue Choi Breakbulk Team Manager 19801 [email protected]

Teri Detommasi Import Breakbulk Manager 14401 630-631-8693 [email protected]

SEND ALL COMMUNICATIONS TO THIS DISTRIBUTION LIST INSTEAD OF THE ABOVE INDIVIDUALS [email protected]

Phoenix International ContactsHSN and Ingenious Designs Ltd.

Phoenix International – Corporate Office (Global Account Team)

1501 N Millel Blvd., Suite A

Wood Dale, IL 60191

Phone: 630-799-4445 Fax: 630-766-1420

Name Title Extension 24-Hour Contact Email

Kiril Douhalov Client Solutions Representative 28899 312-804-9975 [email protected]

Jenny Danford Client Solutions Representative 28299 630-210-4064 [email protected]

Laura Peacock Vice President of Global Accounts 28199 630-363-9638 [email protected]

CHINA

Phoenix International – Ningbo Branch

Room 1308, Build Two of Fortune Mansion

828 Fuming Road Jiangdong District

Ningbo, 315040 China

Phone: (+) 86-574-8719-1485 Fax: (+) 86-574-8719-9123

Name Title Extension Email

Alice Zhang Key Accounts Operations 231 [email protected]

Vennesa Zheng Key Accounts Supervisor 205 [email protected]

Canaan Wang Ocean Department Manager 202 [email protected]

Tina Xu General Manager 201 [email protected]

mailto:[email protected]














CHINA (cont’d)

Phoenix International – Shenzhen Branch (Yantian and Shekou)

Room 2603-2604, International Culture Building

No. 3039 Shennan Middle Road

Shenzhen, 518002 China

Phone: (+) 86-755-8218-5777 Fax: (+) 86-755-8218-5111


Bonnie Cai District Ocean Operations Manager 802 [email protected]

Rita Zhang Ocean Operations 221 [email protected]

Lucia Li Ocean Operations Supervisor 230 [email protected]

Ricky Lin Ocean Manager 211 [email protected]

Kitty Tu Ocean Documentation 219 [email protected]

Eric Ou Marketing Supervisor 318 [email protected]

John Chen General Manager 10620 [email protected]


Phoenix International – Qingdao Branch

Room 3703, A/West TOP Yihe International

No. 10 Hongkong Central Road

Qingdao, 266071 China

Phone: (+) 86-532-8502-6538 Fax: (+) 86-532-8502-6106


Hina Mao Customer Service Representative 615 [email protected]

Sabrina Sun CSR Supervisor 610 [email protected]

Joy Gao Operations Manager 210 [email protected]

Leo Lee General Manager 666 [email protected]

Phoenix International – Shanghai Branch

13th Floor, Greenland Commercial Centre

No. 1258 Yu Yuan Road, Chang Ning District

Shanghai, 200050 China

Phone: (+) 86-21-6102-0303 Fax: (+) 86-21-6102-7088


Doris Yang Ocean Export Operations 10273 [email protected]

Fiona Yue Ocean Export Operations Manager 10270 [email protected]

Wayne Chang General Manager [email protected]


















CHINA (cont’d)

Phoenix International – Tianjin Branch (Xingang)

Room 1510, The Exchange North Tower

189 Nanjin Road, Heping District

Tianjin, 300051, PRC China

Phone: (+) 86-22-8568-5588 Fax: (+) 86-22-8568-5585

Name Title Extension/Phone Email

Rae Ren Customer Service Rep. 611 [email protected]

Joyce Bao Ocean Export Operations Supervisor 210 [email protected]

Deric Zhou General Manager (+) 86-22-8568-5581 Direct [email protected]


Phoenix International – Guangzhou Branch (Huangpu)

Room 3903, Floor 39, Center Plaza

No. 161 Lin He West Road, Tian He District

Guangzhou, Guangdong Province 510620 China

Phone: (+) 86-20-8755-6777 Fax: (+) 86-20-8755-5788


Tina Zhang Operations Manager 218 [email protected]

Johnny Li Branch Manager 801 [email protected]

Phoenix International – Xiamen Branch

1302 Yinlong Building

No. 258 Dong-Du Road

Xiamen, 361012 China

Phone: (+) 86-592-601-9515 Fax: (+) 86-592-601-9434


Janny Tong Ocean Operations Supervisor 214 [email protected]

Susan Qi Ocean Operations 213 [email protected]

Kathy Zhang Ocean Operations Manager 210 [email protected]

Royce Chiang Vice Regional General Manager 510 [email protected]

Phoenix International – Fuzhou Branch

Room 05, 15/F Worldwide Plaza

No. 158 Wusi Road

Fuzhou, 350003 China

Phone: (+) 86-591-8780-0808 Fax: (+) 86-591-8780-0908


Lucy Chen Operations 211 [email protected]

Pauline Wang Ocean Manager 210 [email protected]

Ben Zhou General Manager [email protected]
















CHINA (cont’d)

Phoenix International – Zhongshan Branch

Room 1911-1912, 19th Floor, Bank of China Tower

Zhongshan 3rd Road

Zhongshan City, Guangdong Province 528403 China

Phone: (+) 86-760-3881777 Fax: (+) 86-760-3881799


Joyce Wu Ocean and Air Operations 213 [email protected]

Leaf Ye Operations Supervisor 210 [email protected]

Benjamin Zhao Branch Manager86-755-366-4248,366-

[email protected]


KOREA

Phoenix International – Seoul Branch (Busan)

3rd Floor, Hanlim Building

476-21 Seogyo-dong, Mapo-Gu

Seoul, Korea 121-896

Phone: 82-2-756-7889 Fax: 82-2-756-7875 * 756-7849

Name Title Phone Email

Ally Choi Air Export Supervisor 82-2-756-7889 [email protected]

Paul Kim Air Import Agent 82-2-756-7889 [email protected]

Vicky Yim Customer Service Manager 82-2-756-7889 [email protected]

Liz Hwang Ocean Export Supervisor 82-2-756-7889 [email protected]

David Kim General Manager 82-2-756-7889 [email protected]

INDIA

Phoenix International – Chennai Branch

2nd Floor, No. 14

North Usman Road, T. Nagar

Chennai, 600 017 India

Phone: 00 91 (44) 30918600 Fax: 00 91 (44) 28344425


R. Satheesh Kumar - BookingAsst. Manager - Customer

Service207 [email protected]

M. Sampath Kumar -

OperationsSr. Executive - Ocean Exports 214 [email protected]

A. M. I. Shaffi - Ist Escalation Operation Manager 211 [email protected]

B. Nagarajan -

2nd EscalationGeneral Manager 204 [email protected]

















INDIA (cont’d)

Phoenix International – Mumbai/Bombay Branch (Nhava Sheva)

“Excom House”, 1st Floor

7, Saki Vihar Road

Saki Naka, Andheri (East) Mumbai 400 072 India

Phone: (+) 91-22-6691-6644 Fax: (+) 91-22-6691-6646


Leena Vilas Nikam Sr. Ocean Export Executive [email protected]

Arshad Baig General Manager - Western Region 5070 [email protected]

GERMANY

NGL Navigator Global Logistics – Hamburg Branch

Lohstraße 26a/Tecnopark

D-85445 Schwaig (Flughafen München)

Phone: 49 (0) 8122 / 18779 -10 Fax: 49 (0) 8122 / 18779-99


Antje Hadrys Ocean Export Manager 49 (0) 421 / 3226489-96 [email protected]

Torsten Henning Bremen Branch Manager 49 (0) 421 / 3226489-15 [email protected]

Mathias Brosowsky Managing Director 49 (0) 8122 / 18779 - 10 [email protected]

VIETNAM

Phoenix International – Ho Chi Mihn City Branch

50/4A Thich Minh Nguyet Street, Ward 02

Tan Binh District

Phone: 848-3842-1170 Fax: 848-3842-1190


Thi Bich Hiep Export Operations 106 [email protected]

Vo Thi Hai Yen Customer Service Manager 848- 3898-0498 [email protected]












HONG KONG

Phoenix International – Hong Kong Branch

Room 1208, Evergain Plaza, 12 Flr Tower One

88Container Port Road

Kwai Chung, Hong Kong, China

Phone: 852-2615-8777 – Ocean / 852-2322-0608 – Air Fax: 852-2545-9198 – Ocean / 852-2352-6343 – Air


Didi Lui Customer Service [email protected]

Shirley Chan Assistance Customer Service Manager [email protected]

Ben Lee Customer Service Manager (852) 2615-8799 - direct [email protected]

Kelvin Chan General Manager [email protected]

PHILIPPINES

ASPAC International, Inc. – Manila Branch

Kaingin Road Multinational Drive

Parañaque City, Philippines 1700

Phone: (+) 63-2776-0888 Fax: (+) 63-2776-4924


Sonia Siasat Assistant Manager - Sales Administration [email protected]

Elvie Santiago Branch Manager [email protected]

April Tinamisan Sales Coordinator [email protected]

Noe Ananca Assistant Export Manager [email protected]

Daisy Barquin Director, Sales & Services [email protected]

PAKISTAN

Logistics Services Pakistan - Karachi

507, Park Avenue, PECHS

Block 6 Shahrah E Faisal

Karachi 75400 Pakistan


Salman Mohsin 922134386137 [email protected]

Kaleem Siddiqui 922134386137 [email protected]

Nadir [email protected]

Kashif [email protected]


















THAILAND

Phoenix International Freight Services

17th Floor, Paso Tower 3

88Silom Road, Suriyawong

Bangrak, Bangkok 10500 Thailand

Phone: (66)-2-634-1313 Fax: (66)-2-634-1321


Nuallaor Chaleepatung Ocean Export Customer Service [email protected]

Sukanya Kaewmanee Ocean Export Supervisor [email protected]




APPENDIX B: LEAD TIMES

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: APPENDIX B – LEAD TIMES

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The tables below outline the domestic PO lead times for the three types of jewelry items (fine jewelry, fashion jewelry

and watches). Your HSN Buyer may request samples sooner than what’s listed in these tables to allow time for

merchandising to review.


APPENDIX B: JEWELRY LEAD TIMES: DOMESTIC POS

0 days

Live

Show

3 days

before Show

PO ships

Ship product and

show samples to

HSN

RSD: 17 days

before Show 3 days

before RSD

QA samples and

specification sheets

due

21 days

before RSD

Domestic PO Lead Times – Fine Jewelry, Fashion Jewelry & Watches

14 days

before Show

Showroom

samples

arrive on

campus

Enter SAR

(shipping

authorization

request)

6 days

before Show

Last day to

deliver to

Fulfillment

Center (FC)

Available for

sale

FC process

complete


The tables below outline the bulk and import PO lead times for the three types of jewelry items (fine jewelry, fashion

jewelry and watches). Your HSN Buyer may request samples sooner than what’s listed in these tables to allow time for

merchandising to review.


APPENDIX B: JEWELRY LEAD TIMES: BULK AND IMPORT POS

0 days

Live

Show

3 days

before Show

PO ships

Ship product and

show samples to

HSN

RSD: 28 days

before Show

QA samples and

specification sheets

due

21 days

before RSD

Bulk and Import PO Lead Times – Fine Jewelry, Fashion Jewelry & Watches

14 days

before Show

Showroom

samples

arrive on

campus

6 days

before Show

Last day to

deliver to

Fulfillment

Center (FC)

Available for

sale

FC process

complete


This table outlines the domestic PO lead times for non-jewelry items. The ship window is 21 days between RSD

(required ship date) and the Live Show.

0 days

Live

Show

3 days

before Show

PO ships

Ship product and

show samples to

HSN

RSD: 21 days

before Show 3 days

before RSD

QA/PI samples due

(see chart below

for specific

requirements by

category)

60 days

before RSD

Domestic PO Lead Times – non-jewelry product

14 days

before Show

Showroom

samples

arrive on

campus

Enter SAR

(shipping

authorization

request)

6 days

before Show

Last day to

deliver to

Fulfillment

Center (FC)

Available for

sale

FC process

complete


APPENDIX B: NON-JEWELRY LEAD TIMES: DOMESTIC POS

Division QA Sample and Product Specification Sheet Lead Time

2 – Apparel Fit

60 days Before Ship Date

40 days Before Ship Date (select domestic manufacturers)

TOP


2 – Accessories

Footwear

Handbags

Other Accessories

21 days Before Ship Date (HSN Exclusive Brands)

7 days Before Ship Date (Market Brands)



3 – Andrew Lessman 7 days Before Ship Date

4 – Beauty 21 days Before Ship Date

14 days Before Ship Date (Core Beauty Brands – Perlier, SSC, SCA, Wei East)

5 – Home Design & Improvements 21 days Before Ship Date

7 days Before Ship Date (Mattresses and select Brand Name products)

6 – Electronics & Housewares 21 days Before Ship Date

7 days Before Ship Date (Select Brand Name Electronics & Appliances)

7 - Culinary 21 days Before Ship Date

14 days Before Ship Date (Cookware – only category 129)

8 – Health, Fitness & Infomercial 14 days Before Ship Date

7 days Before Ship Date (Fitness – only category 171)

7 days Before Ship Date (Hot Market Sports)

3 days Before Ship Date (Coins – only category 148)


This table outlines the import PO lead times for non-jewelry items. The ship window is 48 days between RSD (required

ship date) and the Live Show.

0 days

Live

Show

3 days

before Show

PO delivers to

origin port

RSD: 48 days

before Show 14 days

before RSD

QA/PI samples due

(see chart below

for specific

requirements by

category)

60 days

before RSD

Import PO Lead Times – non-jewelry product

34 days

transit

~30 days

ocean

transit

~4 days port

time/dray

On-site

inspection

Pre-book

ocean

6 days

before Show

Last day to

deliver to

Fulfillment

Center (FC)

Available for

sale

FC process

complete


APPENDIX B: NON-JEWELRY LEAD TIMES: IMPORT POS

Division QA Sample and Product Specification Sheet Lead Time

2 – Apparel Fit


40 days Before Ship Date (select domestic manufacturers)

TOP


2 – Accessories

Footwear

Handbags

Other Accessories

21 days Before Ship Date (HSN Exclusive Brands)

7 days Before Ship Date (Market Brands)



3 – Andrew Lessman 7 days Before Ship Date

4 – Beauty 21 days Before Ship Date

14 days Before Ship Date (Core Beauty Brands – Perlier, SSC, SCA, Wei East)

5 – Home Design & Improvements 21 days Before Ship Date

7 days Before Ship Date (Mattresses and select Brand Name products)

6 – Electronics & Housewares 21 days Before Ship Date

7 days Before Ship Date (Select Brand Name Electronics & Appliances)

7 - Culinary 21 days Before Ship Date

14 days Before Ship Date (Cookware – only category 129)

8 – Health, Fitness & Infomercial 14 days Before Ship Date

7 days Before Ship Date (Fitness – only category 171)

7 days Before Ship Date (Hot Market Sports)

3 days Before Ship Date (Coins – only category 148)


APPENDIX C: HOW TO CREATE THE SAR

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: APPENDIX C – HOW TO CREATE THE SAR

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APPENDIX C: HOW TO CREATE THE SAR

Obtain Your Partner ID and PIN

In order to use the online process, you must have a Vendor ID and PIN. You’ll also be required to enroll in the Partner

Portal program if it’s your first time using it.

Each new Vendor is supplied with a Vendor ID and PIN. These identifying numbers are provided to the contact

person(s) listed in the initial “Merchandising Contract Request Form” given to our Merchandising representative.

If you’re preparing a shipment for HSN and don’t have your Vendor ID or PIN, please contact

[email protected] for assistance.

Enroll in HSN’s Partner Portal

In order to use the online process, you must have a Vendor ID and PIN. You’ll also be required to enroll in the B2B

program if it’s your first time using it.

Each new Vendor is supplied with a Vendor ID and PIN. These identifying numbers are provided to the contact

person(s) listed in the initial “Merchandising Contract Request Form” given to our Merchandising representative.

If you’re preparing a shipment for HSN and don’t have your Vendor ID or PIN, please contact

[email protected] for assistance.

Create The SAR

Once you are logged into HSN’s Partner Portal, create your SAR following the steps outlined below:

Step 1. Select Ship to HSN from the top menu bar:

Step 2. From the Shipment Authorization header, select the SARs subheader:

Step 3. Select Add SAR next to the paper icon:

Step 4. The SAR Wizard page will appear. Read the notice and select Continue on the bottom right.





APPENDIX C: HOW TO CREATE THE SAR (CONT’D)

Step 5. The system displays the first screen of the SAR Wizard, which will assist you throughout the entire SAR

creation process. Click Continue to move to the next screen.

Step 6. Two drop-down menus are displayed: Purchase Order and Warehouse. Select the PO that you want to ship

and the warehouse that will receive the shipment. Click Continue to move to the next screen.

Step 7. Select Vendor Warehouse and Special Handling (if applicable), then select the Ready to Ship Date by

clicking the calendar icon. The Ready to Ship date is the date the product will be ready for pickup by the carrier.




Step 8. Validate the pickup address by entering the shipping zip code into the Verify Postal Code. Click Continue to

go to the next screen.

Step 9. After entering the shipment characteristics, click Continue.

At this point, a system prompt informs you that a specific SAR has been created and a number has been assigned

(click OK to continue):


Total Cubic Feet:



Step 10. Enter the quantity to ship for each item in the shipment, and then click Continue. The system will then

complete several SAR validation processes and alert or prompt you as required, using red highlighted fields. If the

SAR passes the validation process, you will move to the next step.

Step 11. After reviewing the information on the SAR summary screen, click Finish to complete the validation step of

the SAR creation process, or click Back to change any incorrect data. Once you click on the Finish button, you can’t

go back to make changes.




Step 12. If the system finds a problem with your SAR after you click the Finish button on the review screen, you’ll get

a warning, like the one below, that details what the problem is. Click Back to change any incorrect data.

Step 13. If you click Finish without correcting the problem, your SAR will be denied and you will be contacted to

correct the problem. Otherwise, your SAR will be accepted.



APPENDIX D: REQUIRED IMPORT DOCUMENTS

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: APPENDIX D – REQUIRED IMPORT DOCUMENTS

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IMPORT PRODUCT INFORMATION SHEET (IPIS)



VERIFIED GROSS MASS (VGM) FORM


*Note: You can also find this form on the HSN Partner Portal at:

https://view.hsn.net/WebDocuments/documents/SOLAS_New%20Regulation_C.H.%20Robinson%20Verified%20Gross%20Mass%20Form_07012016.pdf

https://view.hsn.net/WebDocuments/documents/SOLAS_New Regulation_C.H. Robinson Verified Gross Mass Form_07012016.pdf


IMPORT SHEET DEFINITIONS



INTERIM FOOTWEAR DETAIL SHEET



JADE & RUBY CERTIFICATE OF CONFORMITY



KNIT TO SHAPE VALIDATION



PLANT & PLANT PRODUCT DECLARATION – PAGE 1 OF 4



TRADEMARK (TM) DECLARATION



WEARING APPAREL DETAIL SHEET



APPENDIX E: KEY SUPPLY CHAIN CONTACTS

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: APPENDIX E – KEY SUPPLY CHAIN CONTACTS

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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: APPENDIX E – KEY SUPPLY CHAIN CONTACTS

shipping

product

information

quality

assurance

overview

product

samples

compliance

purchase

orders

brand

packaging

labeling

buyer samples: Your Buying Team

QA samples: Frank Ruotolo | Sr. Manager QA Operations | 727.872.7393

showroom samples:Showroom | [email protected]

main contact: Your Buying Team

general questions: [email protected]

PO terms: Your Buying Team

hardlines/regulated: Randy Cigarran| QA Manager | 727.872.5098

apparel/accessories: Rita Fontan| QA Manager | 727.872.5625

home design & improvement: Debbie Edmonds | QA Manager | 727.872.5099

fashion/fine jewelry: Jan Radcliffe | QA Manager | 727.872.7278

on-site inspections & product packaging: Frank Ruotolo | Sr. Manager QA Operations | 727.872.7393

all categories: Brooke Cole | PI Director | 727.872.7532

editing and research: Jim DeLosh | Managing Editor | 727.872.5422

general contacts: Your Buying Team

internal packaging: Frank Ruotolo | Sr. Manager QA Operations | 727.872.7393

main contacts:Frank Ruotolo, Diane Houghton, [email protected]

KEY SUPPLY CHAIN CONTACTS

domestic and import shipping:

Traffic Department | [email protected]

Darren Yokopenic | Sr. Manager Import Compliance | 727.872.4779

Partner Compliance | [email protected]

drop ship orders:

Drop Ship Department | [email protected]

supply chain support:

Supply Chain Support | [email protected]

general:Partner Compliance | [email protected]

QA: Frank Ruotolo | Senior Manager QA Operations | 727.872.7393

shipping: Diane Houghton | Coordinator Partner Shipping Compliance | 727.872.4537









APPENDICES - view.hsn.net · PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: APPENDICES • Appendix A:...

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