Help desk bulletin board presentation updated 05 16-13
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Transcript of Help desk bulletin board presentation updated 05 16-13
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TechHDTVTechnology Help Desk TV
Offices in Search Hall – 2nd FloorPhone – 215-951-4648Email – [email protected] – http://HelpDesk.PhilaU.edu
DAY O
F SER
VIC
E 2
01
1 Office of Information Resource Resident Consultants at work
JOU
RN
EYED
.CO
M
Access JourneyEd.com for deeply discounted software for Philadelphia University staff, faculty, and students. http://www.journeyed.com/
JOU
RN
EYED
.CO
M
Access JourneyEd.com for deeply discounted software for Philadelphia University staff, faculty, and students. http://www.journeyed.com/
JOU
RN
EYED
.CO
M
Access JourneyEd.com for deeply discounted software for Philadelphia University staff, faculty, and students. http://www.journeyed.com/
JOU
RN
EYED
.CO
M
Access JourneyEd.com for deeply discounted software for Philadelphia University staff, faculty, and students. http://www.journeyed.com/
Free Online Software Training
Provided by Atomic Learning1. Direct your browser to
http://www.atomiclearning.com2. Click on ‘MY PROFILE AND SETTINGS’3. Then login with your Philadelphia University
network username and password4. Select the application, version, platform5. View training tutorials
ATO
MIC
LEA
RN
ING
TR
AIN
ING
VID
EO
S
Need to learn how to use a particular software package? Then direct your browser to atomiclearning.com and view thousands of training tutorials. http://www.atomiclearning.com
AD
OB
E C
ON
NEC
T
TR
AIN
ING
VID
EO
S Need to learn how to use Adobe Connect? View current Adobe Connect training videos at Adobe TVhttp://tv.adobe.com/show/learn-adobe-connect-8 /
HER
E T
O A
SS
IST YO
U Office of Information Resources Help Desk Staff at work
DIS
CO
UN
TED
APPLE
PR
OD
UC
TS
Are you a Philadelphia University staff, faculty, or student member? If so, then you are eligible to receive an educational discount on all Apple products. http://store.apple.com/us_edu_32719
LEN
OV
O E
DU
CATIO
NA
L D
ISC
OU
NT
Are you a Philadelphia University staff, faculty, or student member? If so, then you are eligible to receive an educational discount on all Lenovo products. http://www.lenovo.com/philau
US
E YO
UR
CA
MPU
S ID
CA
RD
IN T
HE
VEN
DIN
G M
AC
HIN
ES
AN
D C
AFE
TER
IA Deposit money to your Philadelphia University Campus Card for purchases on-campus. Your campus card can also be used at all Dining Services locations, most vending machines on campus, and in the Campus Store. http://campuscard.philau.edu
FOR
GO
T YO
UR
E-M
AIL
NETW
OR
K PA
SS
WO
RD
? Access our online password reset page 24/7 to change your network password. Resetting your password fixes most log in issues. NOTE: your network, WebAdvisor, and email password are one in the same and needs to be changed ever 120 days. http://www.philau.edu/
At www.philau.eduClick on “Web Mail”
Click on “Password Reset”
‘HO
W M
AY W
E D
IREC
T
YOU
R C
ALL?’
Office of Information Resource Switchboard Staff at work
HEY, W
HAT’S
GO
ING
O
N?
Access Philadelphia University’s online calendar for the latest events. http://www.philau.edu/calendar
WH
O YA
GO
NN
A C
ALL? Need to find a faculty or staff members phone and email address? Need to call or email a an administrative office
building? Access Philadelphia University’s secure online directory. http://www.philau.edu/directory
CO
MM
ON
TH
REA
D http://www.philau.edu/commonthreadexpress
PH
ILAU
TEX
TB
OO
K
REN
TALS
http://philadelphia.bookrenterstore.com/
REC
YCLE
YOU
R O
LD
ELE
CTR
ON
ICS
FOR
CA
SH Access at http://Philau.nextworth.com/
WEB
AD
VIS
OR
Access WebAdvisor (https://wa.philau.edu) online to:
• Register for courses• Add/drop classes• Pay your tuition bill• View your transcript• Access your class schedule
BLA
CK
BO
AR
D
Access Blackboard (https://bb.philau.edu) online to:
• Interact with Classes• Join Discussions• Do homework
OIR
RE-D
ES
IGN
ED
W
EB
SIT
E
Access the Office of Information Resources Website (https://www.philau.edu/oir)online to:
• Register Devices on the Network• Learn about various PhilaU technology Services• Access PhilaU Video Tutorials
LAB
STA
TS
Access Lab Stats to find out if there are computers available in the Gutman Library http://labstats.philau.edu/mobile/Home.aspx
(**This is also available on mobile devices such as iPhone and iPad)
DIS
CO
UN
TED
ON
DELL
PR
OD
UC
TS
Are you a Philadelphia University staff, faculty, or student member? If so, then you are eligible to receive an educational discount on all Dell products. http://www.dell.com
FIND
OU
R H
ELP
DES
K
ON
LINE
Access our help desk portal online to place a work order, view the status of existing work orders, and look up solutions to common issues in our knowledgebase. http://helpdesk.philau.edu/
STU
DEN
T LA
PTO
P
CLIN
IC
Virus on your laptop? Need assistance accessing the wireless network on campus? Are you a PhilaU student? If so, then visit our Student Laptop Clinic.
Need Technology Help?
Contact the Technology Help Desk 215-951-4648 [email protected] Top Floor, Search Hall http://helpdesk.philau.edu