COMMBANK UX MOVING INTO AGILE

COMMBANK UX MOVING INTO AGILE

IN THE YEAR2013

Executive General Manager

LF

lesson

1

AGILE COACHES ARE YOUR NBF*

*New Best Friend

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2

DISCOVERYREADY INCEPTIONSET

CCD PROCESS INTO THE AGILE FRAMEWORK

SCRUMGO

Design Research

Contextual Enquiries

Competitive Reviews

Focus groups

Stakeholder workshops

Opportunity Review

Expert Consultation

Comparative Reviews

Usability testing

Survey

Experience Strategy

Empathy Maps

CX Vision

Tasks Model

User Journeys

Experience Principles

Personas

Conceptual Design

Concept Workshops

Storyboarding

Tech feasibility

Interaction Model

Concept sketching

Screen Flows

Visual Concepts

3V��7YV[V[`WPUNConcept Testing

Content baseline

Detailed Design

Detailed wireframe

Interactive Prototype

Usability Testing

Visual Design

Annotated wireframes

Pattern library

Visual Style Guide

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3

THE HOLY TRINITY

UX LEAD PRODUCT OWNER TECHNOLOGY LEAD

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4

EVERYONE GETS DOW N & DIRT Y

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5

HEAD START

GET A

DISCOVERY

INCEPTION

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6

VISUALISE PROGRESS

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6

VISUALISE PROGRESS

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6

VISUALISE PROGRESS

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7

SIZE MATTERS

VISUAL DESIGNERUX DESIGNER

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8

ASSUMPTIONS ARE JUST ASSUMPTIONS

:)

:)

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9

CONTINUOUS LEARNING

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10

FAILED SUCCESSFAILED FAILED FAILED SUCCESS

START UP MENTALITY

THANK YOU