Health Education and COVID-19: Stories from the field

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Health Education and COVID-19: Stories from the field Indian Health Service, Health Education Program Navajo Nation, Health Education Program Phoenix Area Office, IHS, Health Education Program Hopi Health Care Center, Health Education February 2, 2021

Transcript of Health Education and COVID-19: Stories from the field

Page 1: Health Education and COVID-19: Stories from the field

Health Education and COVID-19:Stories from the field

Indian Health Service, Health Education ProgramNavajo Nation, Health Education Program

Phoenix Area Office, IHS, Health Education ProgramHopi Health Care Center, Health Education

February 2, 2021

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IHS Health Education Program

Supports educators working in AI/AN communities with health information knowledge, tools and strategies for improving health status. Focus areas include:

• Health promotion and disease prevention measures

• Holistic/cultural approach to health and wellbeing

• Building decision making skills

• Evidence-based practices

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COVID-19 Resources

COVID-19 Resources for Native American CommunitiesCDC Tribal ToolkitIHS COVID-19 Resources The 3 W’s

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CDC Daily Activities & Going OutModerna & Pfizer-BioNTech Factsheets (UIHI)UIHI COVID-19 Vaccine Poster Series

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Navajo Nation Department of Health

Health Education and COVID-19: Stories from the Field

Philene S. Herrera, Health Program ManagerHealth Education Program/Division of Public Health and HIV/Navajo Infectious Diseases Control & Prevention Program(928) 871-6258

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What we do

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How Did We Get Started

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Outreach/Special Events

▪ Delivered Essential Supplies

▪ Contact Tracing

▪ Drive Up COVID-19 Testing

▪ Drive-up Flu Vaccinations

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Challenges

▪ Lack of PPE’s

▪ Public anxiety

▪ Lack of manpower & equipment to support PODS

▪ Slow response to vaccinate NN essential employees

▪ Physical labor & mental stress

▪ Weather conditions

▪ Outreach to families from no mans land

▪ Rural outreach, homes off the grid

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Best Practices

Navajo Language

Community Partners

Daily Command Briefings/Team Work

Social Distancing, Masks, Avoid Crowds

Sanitizing & Disinfecting

Social Media Platforms

Consistent Messaging

Community Mitigation ZOOM Training

Survivor Stories

Health Educators FRONT LINE HEROS

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Navajo Health Education Frontline Heroes

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What we did

Tele Health ContactTracing

Deliveries PublicEducation

n = 3

n = 630,194

n = 28,580

n = 1,118

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Phoenix Area Health EducationTaryn WatsonHP/DP & Health Education Consultant Area Urban Coordinator

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Hopi Health Care Center Health EducationPublic Health Educator(928) 737-6037

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Hopi Health Care Center (HHCC) Health Education

HHCC COVID-19 Hotline – address question related to COVID-19, Vaccine, Access to testing, Coordination to Tribal resources

House Calls Radio Show – weekly health education with subject matter experts sharing in-depth knowledge with community

Public Service Announcements with the Hopi Tribal Health Authority and updates to community about mitigation strategies

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Health Education:

COVID-19 hotline est. (March 18th). 2,383 total calls from March 18th – Dec 31s t 2020 87 house calls radio show COVID-19 mitigation programming; themes: clinical, personal, essential & youth perspectives

CDC and IHS HQ sharing story with colleagues across Indian Country CDC and tribal nations, working with the Crow Tribe of Montana.

Coordination / Collaboration w/ the CDCCoordination / Collaboration w/ village CSA’sParticipation in: virtual town hall meetings & social media PSA’s6 LOMAQATSI Newsletters highlighting COVID safety precautions

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HHCC COVID-19 Hotline: provide health education, prevention and precautionary measures to the community

Stay current with government, state and local recommendations along with COVID-19 related trainings for increased customer service.

Communicate with the communityListen to concerns

Provide education

Practice cultural competencyDispel myths

Coordinate Clinical Care & Service

Link to local resourcesMedication refills, coordinate chronic medical conditions, mental health

Route calls for donations

EmpowerHelp individuals and families recognize needs and advocate for themselves

Reducing anxiety and stress related to COVID-19