HCC 2008 CCSSE RESULTS FOR STUDENT SERVICES

October 15, 2008

OUTLINE OF PRESENTATION

Review of CCSSE Descriptions of HCC Students Discussion of Benchmark Results Developing a Plan of Action

WHAT IS CCSSE?

Standardized survey developed by the University of Texas at Austin

Created 5 years ago Provides information about effective

practices Self-reported descriptions of students

and their situation 585 colleges have participated 38 item paper and pencil survey

2008 ADMINISTRATION

All Maryland Community Colleges administered CCSSE

At HCC Second time CCSSE was administered

2006 and 2008

64 randomly sampled classes Represented day and evening classes

April selected as testing window Administered in-class by trained campus

volunteers

CCSSE AND THE HCC STRATEGIC PLAN

Vision We aspire to make our great college even

better. Strategic Theme 1

Harford Community College Exemplifies Educational Excellence and Effectiveness

Strategic Theme 2 Harford Community College Provides

Comprehensive Support to Advance Student Success

STRATEGIC THEME 1

HCC Exemplifies Educational Excellence and Effectiveness. Ensure a learning centered culture that fosters

student success. Assess, improve, and advance program design,

content, and delivery of educational programs. Assess, improve, and advance College policies

procedures, and practices to promote successful teaching and learning.

STRATEGIC THEME II

HCC Provides Comprehensive Support to Advance Student Success: Enrich support services for students throughout the

college community. Provide students with the appropriate services to

enhance their marketability in career fields and/or ensure seamless transfer opportunities.

Create a campus climate where students enjoy high level of satisfaction with their college experience.

Enhance opportunities for personal development through superior programs and activities for students.

CHARACTERISTICS OF OUR STUDENTS Demographics Employment Participate in campus activities Family obligations Recommend HCC to others

THE HCC SAMPLECharacteristics

HCC Respondents

HCC Student

Body

Gender

Male 41% 39%

Female 59% 61%

Race Ethnicity

White 76% 80%

African American /Black 10% 10%

Asian 3% 3%

International/foreign 4% 1%

Other 7% 6%

Age

18 - 19 47% 35%

20 - 21 23% 18%

22 - 24 11% 12%

25 - 29 6% 10%

30 - 39 7% 12%

40 + 6% 13%

Student Status

Full time 74% 42%

Part time 26% 58%

EDUCATION AT HCCCharacteristic 2006 2008Most classes taken

Day 64% 69%

Evening 35% 31%

Taken Transitional Courses

Reading 17% 17%

English 24% 23%

Math 39% 32%

Taken or Participated in

Internship, field experience 14% 19%

Honors course 4% 4%

College Orientation course 22% 21%

Study Skills course 10% 8%

WORK AND FAMILY CONSIDERATIONS

Characteristic 2006 2008

Employment

Work 30+ hrs/wk 44% 38%

Work 21- 29 hrs/wk 19% 23%

Have children living at home 27% 27%

Married 20% 22%

First Generation Student

Mother no college experience 50% 42%

Father no college experience 50% 51%

EDUCATION DECISIONS/SUPPORTCharacteristic 2006 2008Supportive friends 77% 77%

Supportive family 86% 88%

Primary goal for attending college

Complete degree 18% 21%

Obtain associate degree 58% 61%

Transfer to 4 year college 58% 59%

Update/obtain job skills 37% 35%

Self-improvement 30% 32%

Change careers 26% 24%

Reasons if student had to withdraw

Working full time 39% 39%

Caring for dependents 25% 26%

Academically unprepared 16% 22%

Lack of Finances 43% 38%

Transfer to 4 year college/university 62% 57%

RESULTS BY STUDENT SERVICE AREA

The following charts reflect student self report of the use of, satisfaction with, and importance of student services

Students reporting no use of the service were eliminated when computing the percentages

ACADEMIC ADVISING

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

63%

74%

89% 91% 92% 93%

CAREER COUNSELING

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

32%36%

79%81%

73%

78%

Importance of ServiceVery or Somewhat

SKILLS LAB

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

39%

45%

85%88%

67%

75%

FINANCIAL AID

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

50%

44%

78% 77%73% 73%

STUDENT ORGANIZATIONS

0%

10%

20%

30%

40%

50%

60%

70%

80%

19%

25%

69%73%

54%

61%

TRANSFER CREDIT ASSISTANCE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

40%

48%

77%

82%

77%79%

SERVICES FOR STUDENTS WITH DISABILITIES

0%

10%

20%

30%

40%

50%

60%

70%

80%

18% 19%

66% 67%

55%

61%

PEER OR OTHER COUNSELING

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

32%30%

82%86%

67%70%

COMPUTER LAB

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

67% 65%

92% 94%

79%

86%

JOB PLACEMENT

0%

10%

20%

30%

40%

50%

60%

70%

11%

16%

54%

62%

58%

65%