Harmony Services

When used on 8.5 x 11” documents, this logo should be sized to 1.75“ width by .5” height

ORGANIS

ATIONAL

CHANGE

collaboration

USER-FOCUSED

DEFINITI

ON

"CAN dO"

COSTMANAGEMENT

STEWAR

DSHIP

STAKEHOLDERLIASON

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Haworth partners with clients and their service providers to provide strategic workplace advisory, project integration , delivery partnership, and caretaker services throughout the workplace and

asset life cycle.

From supporting work place strategy development to sourcing support, integration, delivery, re-stacking, moves, rearrangements, refreshment and recycling, our Harmony services programme can help to provide new solutions to meet your business needs at each stage of your workplace lifecycle.

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We provide timely, insightful, quality advice to determine

workplace-related needs for your business and your

employees. Haworth’s workplace strategists can

help to identify and define the right workplace strategy

for your organisation to enhance productivity and

space-efficiency.

“We wanted a framework that enables people to work how they need to, when they need to, and

where they need to.”

Benefits:

Improved space usage

Improved collaboration

Improved user satisfaction

Enhanced effective productivity

Increased employee to desk ratio

Improved ergonomics

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MEANING

COLLABOR

ATIONsustainability

DEFINITI

ON

JUST WORK

ORGANIS

ATIONAL

CHANGE

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Benefits:

Improved cost management

Reduced programme delays

Stakeholder coordination and liaison

Reduced diversion of management attention

Global support team

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“We needed a company that could embed itself seamlessly into our stakeholder network and help us get

the right products to the right places at the right time”

GLOBAL

LOGISTIC

S

FOCUSED

PLANNING

COST

MANAGE

MENT

STAKEHOLDERLIASON

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Migration planning, change management, business continuity, various stakeholders, multiple

products, supporting services and locations…. There’s so much happening in parallel. Our

goal is to minimise the distraction of internal management attention from strategic matters.

We do this through structured planning, communication, reporting and follow-up and give

you confidence in our ability to deliver.

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Benefits:

Project Management support

Specification and procurement support

Reduced FFNE costs

Timely, cost-efficient delivery

and installation

Single point of contact

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“I don’t have time to try to coordinate a continuum of independent service providers. I need a partner that has the skill sets and bandwidth to support me from project

inception throughout my entire built asset life cycle.”

PARTNE

RSHIP

LISTENING

KNOWLEDGE-

"CAN DO"

MUTUAL GOALS

FLEXIBLE

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We make a great range of quality products but we don’t pretend that we have the right

solution for every need. That’s where our managed sourcing support can help you.

Where our clients require other products to supplement our own, we work with their

project managers, architects, and designers to identify the best alternative solutions. We

can also help to manage the delivery and installation programmes - and any warranty

issues. We are also able to provide an asset management programme for ongoing stock, inventory, and churn management - and can provide an e-sourcing programme to enable

simple re-ordering.

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Benefits:

Prolonged asset life

Maintenance of image

Speed of response

Ergonomic uptime

Improved user satisfaction

Environmental stewardship

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“It is marvelous to have a partner who understands after sales service delivery from an end-user perspective

– proactive, structured, managed, measured and continuously improving.”

SUSTAIN

ABILITY

PROACTIVE

OWNERSHIP

LOOKING

PRODUCTIVITY

USER-FOCUSED

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We make good things last longer. Through the Harmony Service Delivery System, we will

establish Service Level Agreements (SLAs) with Key Performance Indicators (KPIs), a balanced

scorecard and a regular review process to enable us to measure and seek the continuous

improvement of our products and services.

From our regular programmed inspections, through maintenance and move management

to refreshment and recycling, our Harmony service programme is able to support you at

every stage of your workplace asset life cycle.

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Item #AP-B-065 V 2011.7.1

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For more information call 800.344.2600 or 616.393.3000.Download additional copies at haworth.com

This brochure is printed on FSC® certified U2®:XG™ paper, manufactured with electricity in the form of renewable energy (wind, hydro, biogas) and contains a minimum of 30% post-consumer recovered fiber. FSC is a global benchmark for responsible forest management.

Haworth is a registered trademark of Haworth, Inc. Printed in USA ©Haworth, Inc 2011 6.11 Item #0383Haworth.com | Haworth-Europe.com | Hawort-Asia.com

Very® Seating

For more information call 800.344.2600 or 616.393.3000.Download additional copies at haworth.com

This brochure is printed on FSC® certified U2®:XG™ paper, manufactured with electricity in the form of renewable energy (wind, hydro, biogas) and contains a minimum of 30% post-consumer recovered fiber. FSC is a global benchmark for responsible forest management.

Haworth is a registered trademark of Haworth, Inc. Printed in USA ©Haworth, Inc 2011 6.11 Item #0383Haworth.com | Haworth-Europe.com | Hawort-Asia.com

Very® Seating

For more information call 800.344.2600 or 616.393.3000.Download additional copies at haworth.com

This brochure is printed on FSC® certified U2®:XG™ paper,manufactured with electricity in the form of renewableenergy (wind, hydro, biogas) and contains a minimumof 30% post-consumer recovered fiber. FSC is a global benchmark for responsible forest management.

Haworth is a registered trademark of Haworth, Inc.©Haworth, Inc 2011 Item #0383Haworth.com | Haworth-Europe.com | Haworth-Asia.com

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