guide to association management companies - · PDF fileMANAGEMENT COMPANIES JUL/AUG 2015 ......

GUIDE TO ASSOCIATION MANAGEMENT COMPANIES

JUL/AUG2015

PUBLISHED BY ASAE: THE CENTER FOR ASSOCIATION LEADERSHIP

Association Management

Company Directory 17

TECH STRATEGY: YOU DON’T HAVE TO GO IT ALONE 8

AMCS: WHERE TOMORROW’S LEADERS ARE LEARNING TODAY 12

UNPARALLELED ACCESS

DO YOU SOMETIMES FEEL THE NEXT LEVEL IS JUST OUT OF REACH? WITH THE POWER OF AN AMC, YOUR ASSOCIATION CAN DRIVE GROWTH, INNOVATION, AND LEADERSHIP LIKE YOU’VE NEVER SEEN BEFORE.

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SUPPLEMENT 7-8/2015

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Access: GrowthA great AMC can help as-sociation clients accelerate growth through new business lines, new markets, and new strategies.BY BRYAN OCHALLA

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Access: TechnologyTechnology is a major invest-ment for any association, but what if you didn’t have to go it alone? AMCs offer scale and experience in deploying new technologies, allowing clients to realize solutions that might have otherwise been out of reach.BY CHRISTINE UMBRELL

12

Access: The Next GenerationAs baby boomer executives head for retirement, AMCs have been busy cultivating top-notch association ex-ecutives of the future for their clients. When your associa-tion needs new leadership, an AMC could be the perfect place to turn.BY BRYAN OCHALLA

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2From Where I SitUnparalleled AccessBY DANIELLE MARSHALL

16 CEO to CEOHow AMCs’ investment in professional development pays off for client associations.

17Association Management Company Directory

17 | Comparison chart

21 | Company listings

ASSOCIATIONS NOWASAE

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Ruth Evetts Florida and Georgia; Caribbean

and Latin America Hospitality321-783-9501; fax: 321-783-6044

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Susan MurphyNortheast Hospitality;

International Hospitality; Association Management

Companies and Insurance & Financial Services

215-862-9815; fax: [email protected]

David BarudinTechnology540-772-6640; fax: [email protected]

Sandi JacobsWest and Southwest; Canada Hospitality866-425-5230; fax: [email protected]

Wayne WichmannMidwest and Southeast Hospitality; Business Products & Services 757-565-1048; fax: [email protected]

2|ASSOCIATIONS NOW SUPPLEMENT 7-8/2015

ISTORICALLY, associations have been a primary, authoritative source for specific industry knowledge and resources. Yet, somehow in a few short years, a technological revolution has radically changed all that. In today’s digital world, access to quality content that’s free and readily accessible poses a serious threat to traditional associa-tion business models. And, as massive transformation continues to tear at the fabric of our societal structures, “trust” has become a new form of currency. Associations are in a prime position to take full advantage of this strategic asset.

Although associations are exploring many paths and models, one worthy of consideration is the unparalleled access afforded to organizations who work with association management companies. Indeed, an AMC can provide new insights and access to resources currently just outside your reach.

OUR CHANGING WORLDRegardless of industry sector or IRS designation, association executives struggle to create organizational cul-tures equipped to handle today’s rate of change. Digital initiatives have dis-rupted the ways in which societies and associations engage and partner with their stakeholder groups. The need for ongoing innovation, talent manage-ment, and systems agility is a particu-larly confounding concern. How is it possible for associations to effectively compete, let alone grow and thrive in this crazy new reality?

Being prepared to take full advan-tage of the opportunities inherent in your association’s future depends on your ability to unlock potential. Sustaining your position as a trusted source requires urgent adoption of emerging tools and processes that are agile, interoperable, secure, and acces-sible. Technology can no longer be considered a support function; rather, it has become a foundational element underlying everything you offer.

What is your digital strategy? Is your association optimized for mobile? Are you providing curated content to your members? In a world where members have come to expect an

“Amazon-like” experience, it’s clear that, as business guru Marshall Gold-smith wrote, “what got you here won’t get you there.” Whether in need of full-service, project-based, or service-sector-specific partnerships, many organizations can benefit from the business acumen, efficiency, techno-logical expertise, and cost savings that AMCs can bring.

AMCS CAN “GET YOU THERE”Associations come in all shapes and sizes, with varying business models, financial reserves, and staff talent. Those with deep resources might have what it takes to navigate toward this new normal. For everyone else, however, I urge you to take a look at what the AMC model can bring to your organization.

Associations still largely retain a trusted role in innovation, problem solving, and social change. You are the domain experts. AMCs bring 21st-cen-tury association management expertise via a partnership model that augments your value proposition.

The 2015 Associations Now Guide to Association Management Companies was prepared with you in mind. We hope you will see it as a key to unlock the potential that awaits your organiza-tion in the future. Happy associating!

Danielle Marshall is chief strategy officer at Consulting Management Innovators in Little Rock, Arkansas, and vice chair of ASAE’s 2014-2015 AMC Section Council. Email: [email protected]

UNPARALLELED ACCESSBY DANIELLE MARSHALL

FROM WHERE I SIT

WHAT GOT YOU HERE WON’T GET YOU THERE.”

—MARSHALL GOLDSMITH

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GROWTH

BY BRYAN OCHALLA

A GREAT AMC CAN HELP ASSOCIATION CLIENTS ACCELERATE GROWTH THROUGH NEW BUSINESS LINES, NEW MARKETS, AND NEW STRATEGIES. DON’T BE SATISFIED WITH THE STATUS QUO. LEARN HOW AN AMC CAN NURTURE YOUR ASSOCIATION TOWARD REALIZING THE FULL DEPTH OF ITS POTENTIAL.

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on’t feel bad if “growth” is not the first thing that comes to mind when you think of

association management companies.Leslie Murphy, FASAE, CAE, president of Raybourn

Group International (RGI), understands the disconnect—to a point. After all, she admits, “when some clients hear the phrase ‘association management company,’ they translate ‘management’ into ‘maintaining.’”

In reality, though, AMCs aim for far more than maintain-ing the status quo for the associations that employ them.

Specifically, Murphy says, cream-of-the-crop AMCs teach their clients how to “operate more efficiently, effectively, and quickly,” as well as provide them with “creative new ideas for across-the-board growth.”

As for how they accomplish those feats, Murphy points out that client associations have access to the collective knowledge and expertise of RGI’s entire staff, not just those assigned to their client teams. Those staffers understand the latest trends, tools, and technologies, and they put all of that knowledge to use to develop and execute forward-thinking strategies that make growth possible.

Peter Houstle, CEO of Mariner Management and Market-ing LLC, seconds Murphy’s claims. “Between our staff and partners, we have experience in almost all aspects of associa-tion management, including governance, membership, edu-cation, finance, and technology,” Houstle says. “You name it, we’ve been there, done that.”

BENCH STRENGTH AND BEYONDOne of the main benefits tied to “having a bench from which to draw talent”—as Jodi Araujo, CEM, entre-preneurial industry segment leader at Association Headquarters, puts it—is that it enables AMCs to scale their staffing models depending on a client’s budget, timeline, and other factors.

“Our business is built on the ability to customize and adjust staffing based on the needs of our clients,” Murphy adds. So, if an association decides it wants to launch a new program or service, “we leverage and secure the staffing required to make that initia-tive a success.” And because new programs typically require a high level of initial support, AMCs “can provide a specialized startup team to launch the program and then adjust staffing levels accordingly,” Murphy says.

In other words, the AMC model offers client associations “maximum flexibility and bang for their buck,” she says, in large part because “highly qualified specialists can be accessed on an as-needed basis.”

That flexibility also allows clients to take on new initiatives “without building and sustaining all the infra-structure and consequent fixed costs” that tend to go hand in hand with such efforts, says Houstle. On the flip side, it can allow them to “move out of that initiative without incurring the poten-tial termination costs, both financial and human, that often come with, ‘Oops, that was a mistake.’”

GENERAL GROWTH STRATEGIESHow AMCs help client associations grow depends on a number of factors, such as “the type of growth sought, where the client is relative to those growth goals, the resources the client can bring to the effort, and the actual potential for growth in the area under consideration,” Houstle says.

Still, there are a few general ways in which AMCs work to make this happen, regardless of situation.

One of them, Murphy says, is that they ensure a strong foundation is in place at the client association before moving any specific initiatives forward. That’s important, she adds, because “if an association lacks the fundamental structures or processes

ASSOCIATIONS NOW SUPPLEMENT 7-8/2015|7

needed to serve their members, attempts at significant growth or change will crumble.”

With a solid platform in place, the next step is to pinpoint the client’s “true, unique value proposition,” Murphy says. Doing this helps both entities “identify new markets and growth opportunities that are vital to their continued success and member satisfaction.”

Also important to an AMC putting an association on the path toward growth: partnering with its board. Murphy says engaging and educating an association’s board is vital to n identify opportunities, desired

outcomes, needed resources, evaluation measures, and a realistic timeframe for results

n clearly communicate with members, business partners, and other key stakeholders so they understand why a decision was made and how it will affect them

n evaluate outcomes and metrics, recommending midcourse corrections if needed

n counsel board leaders about potentially negative impacts from major operational or policy changes without full consideration of ramifications that could result. This is key because “change and

growth of any kind take time,” says Murphy. “Developing a new business line or tapping into new markets may not happen in one year or one leader’s term.”

bryan ochalla is a freelance writer and editor based in Seattle. Email: [email protected]

5 QUALITIES TO LOOK FOR IN AN AMC Here are a handful of attributes to keep an eye out for if you want to call on the services of an AMC to help develop new business lines or tap into new markets:

COMMITMENT. You want any AMC you work with to “be a true partner both now and in the future,” says Leslie Murphy, FASAE, CAE, president of Ray-bourn Group International.

EXPERTISE. If you’re to have any hope of turning what seems like a good idea into an actual, successful initiative, expertise is a must, says Peter Houstle, CEO of Mariner Management and Marketing LLC. Such efforts are most likely to work out if you come in with “a clear, evidence-based idea regarding the opportunity.”

FLEXIBILITY. In particular, Murphy says, you should search for an AMC that “is willing and able to customize staffing and other support” to your specific needs.

GUIDANCE. This is especially important, according to Houstle, if you aren’t crystal clear about what you’re looking to do when you approach potential AMC partners. In such cases, he suggests looking for one “that can bring the kind of guidance needed to assess opportunities and has the capacity to support growth in a variety of areas.”

RESULTS. Look for AMCs that can point to “measurable, quantifiable results demonstrating success across several growth targets,” says Jodi Araujo, CEM, entrepreneurial industry segment leader at Association Headquarters.

“CHANGE ANDGROWTH OF ANY KIND TAKE TIME.”

—LESLIE MURPHY, FASAE, CAE, PRESIDENT OF

RAYBOURNGROUP INTERNATIONAL


TECHNOLOGY

BY CHRISTINE UMBRELL

TECHNOLOGY IS A MAJOR INVESTMENT FOR ANY ASSOCIATION, BUT WHAT IF YOU DIDN’T HAVE TO GO IT ALONE? AMCS OFFER SCALE AND EXPERIENCE IN DEPLOYING NEW TECHNOLOGIES ACROSS MULTIPLE ASSOCIATIONS, MEANING ALL THEIR CLIENTS CAN REALIZE THE SAME BENEFITS—AND MAYBE EVEN AFFORD SOLUTIONS THAT WOULD HAVE OTHERWISE BEEN OUT OF REACH.

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PERSPECTIVE

AMCs have a big-picture view on how new technology can move associations forward, and they can guide asso-ciations toward seeing that bigger picture, one where operational func-tions can be integrated and enhanced through a broader digital strategy. As associations move away from tradi-tional ways of approaching IT, they’ll need expert staff or AMCs to lead the way toward a new model where IT is not just a department but rather a function of membership, marketing, communications, and other areas.

AMCs, with their experience and connections with IT firms, “have much more depth of knowledge and exposure than a typical standalone organization,” says Michele Jerome, MPA, CAE, senior vice president of operations at Coulter. “We evaluate technology from multiple angles—from the user/client perspective,

evaluating ease of use for clients; and from an internal vision perspective, deter-mining how it compares in terms of cost and operations to other solutions.”

Jerome’s company pulls from a wide pool of solutions to meet each client’s needs and determine how to best integrate technologies to serve the specific mis-sions of each association. “We work with so many different platforms, and we are always looking for the latest and greatest,” she says.

In addition, AMCs can offer perspective on using technology to attract members and “engage new sectors of membership,” says Freed. “Technology is a natural point of interest for young members.”

SMOOTH TRANSITIONSUpgrading from an old to a new IT system can be easier if the personnel leading the changeover are familiar with the systems—typically the case when an AMC is at the helm. Jerome has converted dozens of clients to a few systems in which Coulter is deeply experienced.

AMCs can also offer proficiency and a calming influence during an upgrade. Recalls Jerome: “We brought in one client within the past year that had a complete piecemeal solution—a customer relationship management system, a separate system for events, another platform for electronic marketing materi-als—and all were disjointed from the association website. But we were able to move everything over into one system … very quickly. Now the client has a more streamlined system, better data, happier and more connected members, and a much more attractive website.” The best part: “The entire new system costs less than the sum of the old systems.”

re you moving your association for-

ward in the digital world, or are you

stuck using old databases and piece-

meal software programs to carry

out your membership, meetings,

communications, and financial func-

tions? Implementing a comprehen-

sive digital strategy that incorporates

the latest technology systems that

fit within your budget is a critical

challenge for successful associations.

Hiring the right staff to manage this

investment is equally imperative.

While some associations rely on

in-house staff to manage technol-

ogy, others outsource IT functions to

association management companies

(AMCs), which can offer both scale

and experience. “Technology is con-

stantly changing. You want folks who

are outward-facing and thinking of

what’s coming next, or your associa-

tion is at risk of becoming irrel-

evant,” says Andy Freed, president of

Virtual, Inc.

Some associations find that AMCs

can offer a next-generation solution

that fits well within their overarch-

ing digital strategies, managed by

expert staff for a reasonable price,

along with a number of additional

advantages.


Often, associations can take off running once a transition to the new technology is complete, since AMCs “already have the systems figured out,” says Patricia Troy, IOM, CAE, presi-dent of Next Wave Group LLC. “There is no learning curve; we know what the system is capable of.”

EXPERIENCE AND TRAININGWhile some standalone associations hire experienced IT staff, AMCs have the advantage of bigger staffs with a multitude of IT experience, who possess a wide range of expertise in designing technology solutions.

“Organizations sometimes get locked into a way of doing things and avoid changing with the times. An association may have had the same employee on administrative staff for 20 years, and that person simply may not be current,” Troy explains. “Fortunately, it’s a pretty easy fix—we can take an association’s database and accounting system and get them up to speed very quickly.”

and we’re fortunate that we’ve been involved with many groups that are driving that change.”

In addition, technologies that promote engagement among mem-bers will be essential for associations in the future, says Jerome. “You will need to be able to enable members to share their knowledge and to allow stakeholders to connect and share resources regardless of geographic location,” she says.

Kate O’Donnell, vice president of brand strategy at Coulter, agrees that online communities are becom-ing essential for associations. Several Coulter clients have adopted leading community solutions that allow users to engage, collaborate, and share ideas to achieve specific business objectives.

AMCs that follow the trends allow their client associations to rest easy knowing their partner will educate them on need-to-know information for the future.

FOCUS ON MEMBERSIn addition to expertise and access, AMCs offer cost savings on technol-ogy due to the quantity discounts they command. “Since we bring almost 20 nonprofits to the table with our clients, we get group pricing,” says Jerome. “And those savings are passed on to our clients.”

What’s more, association staff may benefit from the guidance of AMCs in adopting a more digital mindset in planning and budgeting for all depart-ments in the years to come.

Perhaps most important, associa-tion members stand to benefit when AMCs assist in technology planning. Often the new IT solutions make interactions between members easier. Cost may have prohibited associations from upgrading and adopting new sys-tems in the past, but Freed notes that the tech landscape is changing rapidly: “Technology that was once unafford-able may now be in reach.”

christine umbrell is a freelance writer based in Herndon, Virginia. Email: [email protected]

AMCs prioritize continuing educa-tion on new IT solutions to stay cur-rent. “Training is an intrinsic part of the process,” says Troy. At Next Wave, for instance, staff frequently partici-pate in training such as ASAE’s yearly tech conference, vendor-sponsored courses, Lynda.com training, and TED conferences.

CURRENT AND CUTTING-EDGE OFFERINGSBecause AMCs typically have a number of staff focused on technol-ogy—and because they have increased exposure to several industries—AMC employees may possess insiders’ knowledge on the technology solu-tions that will become essential in two to five years. They can point associa-tions in the right direction when tech-nological advances come to market.

For example, “associations will need to have a comprehensive mobile strategy,” predicts Freed. “We are seeing growing importance of mobile technology—it’s changing everything,

“ORGANIZATIONS SOMETIMES GET LOCKED INTO A WAY OF DOING THINGS AND AVOID CHANGING WITH THE TIMES.”

—PATRICIA TROY, IOM, CAE


THE NEXT GENERATION

BY BRYAN OCHALLA

ASSOCIATIONS ARE FACING AN IMMINENT LEADERSHIP VACUUM AS BABY BOOMER EXECUTIVES HEAD FOR RETIREMENT. AMCS, MEANWHILE, HAVE BEEN BUSY CULTIVATING THE TOP-NOTCH ASSOCIATION EXECUTIVES OF THE FUTURE FOR THEIR CLIENTS. WHEN IT’S TIME FOR YOUR ASSOCIATION TO FIND NEW LEADER-SHIP, AN AMC COULD BE THE PERFECT PLACE TO TURN.

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PREPPING TOMORROW’S PROFESSIONALS

How exactly are they doing this? Management firm AMC Source is a good case in point, as it has used a few different tactics to attract younger professionals in recent years.

Take the company’s brand-new headquarters. According to president and executive director Greg-ory Brooks, the space was designed with the next generation in mind. “We wanted to develop a space that would appeal to early-career professionals as well as mid-career and more senior ones and would allow all of them to collaborate with and learn from each other,” Brooks says.

AMC Source also employs a mentoring program that helps prepare its entry-level hires for future stints as executive directors or other high-level positions.

In particular, it has early-career staffers “work-ing in the trenches” with their more experienced colleagues on a regular basis. Sometimes that means participating in conference calls and other virtual meetings, while at others it means traveling to or hosting relevant leadership confabs at AMC Source’s offices.

Shadowing also may occur at the client level. “For example, we have a master’s-level early-career professional who will be shadowing a member for one of the groups we manage to become more famil-iar with the industry,” Brooks says.

Not only do these efforts provide the employees with a bit of on-the-job training and education, but they also “allow the boards we work with to become familiar with the people who are likely to be their future representatives,” says AMC Source co-owner Debbie Nolan, IOM, CAE.

“We want our clients to feel comfortable with and have confidence in not only our senior-level folks but our mid- and early-career folks, too,” she adds. “So, we shepherd them by having them work on specific projects, especially in the beginning when we’re still developing a relationship with a particular association.”

AMC Source, like many other AMCs, also makes use of various professional-development and training tools to help fledgling staffers “learn the major domains related to association management,” Brooks says.

Fernley & Fernley, Inc., uses some of the same methods to get its less-experienced executive-direc-tors-in-training up to speed, says Taylor Fernley, president and CEO. He points to “bringing young leaders into the fold earlier in the process” and “accelerating their internal training schedule” as particularly worthwhile and important endeavors.

By now, it should surprise no one in or out of the business world to hear that baby boomers are leaving the workplace in droves, and they will continue to do so for some time to come.

In fact, this exodus isn’t likely to stop until at least 2030, which is when the last of the men and women who were born between 1946 and 1964 will hit retirement age.

Between now and then, and possibly even beyond, companies and organizations of all shapes and sizes are going to have to replace a lot of employees—many of whom currently are occupying their corner offices.

One way associations can respond to this so-called leadership vacuum is to partner with association management companies. After all, a large part of AMCs’ operations is focused on cultivating the younger women and men who will serve as their clients’ “executives of the future.”


THE RULES OF ATTRACTION

Also key to aiding associations in responding to the wave of baby boomer retirements is the fact that AMCs “have a unique attractiveness to younger professionals,” says Bran-don Robinson, CAE, vice president of association management at Eisenman & Associates.

That appeal comes from a variety of places, he says, most notably the ability of AMCs to accelerate the career growth of “green” execs and to provide them with experience in a wide array of areas.

Or, as Fernley puts it, AMCs entice executives-in-training by promising to expose them to “a multitude of opportunities to learn and grow in a multi-client environment otherwise not available in the standalone struc-ture.” AMCs also expose them to a broad base of volunteers and in-house executive directors “versus the one in the typical standalone environment.”

Working in AMCs, this next generation of association leaders get opportunities “to move around and learn about different industries and market sectors without having to change jobs,” Robinson says, noting that “younger professionals seem to be more apt to change jobs.”

A TWO-WAY (OR THREE-WAY?) STREET

That’s not to suggest AMCs—and the associations that hire them—get nothing in return from the young professionals who eventually will replace retiring baby boomers. On the contrary, these next-generation lead-ers “add a lot of great energy and ideas to our organizations, for starters,” Brooks says.

He points to how younger AMC employees are helping more mature ones—and the association executives they wind up working with, too—when it comes to all things technolog-ical. “Social media, especially. That’s really helped us improve communica-tion between our organization and

our clients, between our clients and their members, between members, and between our clients’ staff and the board members,” Brooks says. “We listen to and very much rely on the younger generation for their thoughts and opinions in these areas.”

Lynda Patterson, FASAE, CAE, president and owner of Association Management Partners & Executive Directors, sees the learning going both ways between generations. “The future generations offer so many exciting ways to ‘associate’ that we have never had the chance to experi-ence or to experiment with, while the ‘older’ generations are embrac-ing technology and reminding the younger generation of the value of in-

person connections as well as picking up the phone,” she says.

The incoming executives who are filling the shoes of their outgoing pre-decessors are bringing about change in other areas of the AMC business and association industry, too, Patter-son says. A handful of the most impor-tant areas of change, in her mind, are leadership development, member engagement, and even value proposi-tion. Each of those areas, along with many others, are “[taking] on new meanings with the generational shift in the workplace,” she says.

bryan ochalla is a freelance writer and editor based in Seattle. Email: [email protected]


DONNA CAMERON, CAEPRESIDENT EMERITUSMELBY, CAMERON & ANDERSONSEATTLE

The rate of change in today’s world is unprecedented. Professionals who believe they know it all and needn’t com-mit to ongoing personal development will find themselves coughing in the dust of those who work to stay on top of current knowledge and practices. No matter what level of staff, our AMC is committed to providing education that will maintain the highest degree of professionalism and knowledge in all aspects of association management. We can then share that knowledge with our client associations. They expect us to be experts in association management—that’s why they hired us.

KATHLEEN VAN DE LOOPRESIDENT ASSOCIATION DEVELOPMENT GROUP, INC. ALBANY, NEW YORK

You wouldn’t trust your body’s health to someone who isn’t a trained medical professional. Likewise, associations are dynamic living entities and need the support of knowledge-able professionals to be healthy and vibrant. Old rules of member engagement, communications, professional development, advocacy, and event planning no longer apply—and the new ones are constantly changing. Today more than ever, an AMC that wants to keep up with its as-sociations’ changing needs must be firmly committed to staff development and training in every core area.

ROBIN LOKERMAN GROUP PRESIDENTMCI GROUP SINGAPORE

Professional development is critical for a global company like MCI. Finding talent with association management ex-perience is difficult outside the U.S. and Europe, so we hire curious talent whom we can train and develop. The MCI Institute is our training platform, with more than 100 online courses, as well as three annual weeklong MCI Academies. For our association management training we partner with ASAE and use the curriculum of the International Certifi-cate in Association Management.

How does professional development for your staff drive value for your AMC’s client associations?

DAVE WENHOLD, CAE, PLCCEOKAUTTER WENHOLD MANAGEMENT GROUP ALTAMONTE SPRINGS, FLORIDA

Most of the associations we represent require some form of professional development for their members and value that continuing education. They should demand the same from their AMC because it allows the AMC to be on the cut-ting edge of innovation. Our team holds a variety of certifi-cations and includes everything in the alphabet soup (CAE, PLC, PHR, CMP, CPA, and so on). We also attend other development opportunities to gather new and innovative ideas that help our clients. Professional development is the cornerstone to success for any association or AMC.

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Association Management Company Directory

All listings in this directory are paid listings. Information was provided by each company.

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AMC SOURCE FL 2001 12 8 • • • • • • • • • • • • • • • • • •AMG (ASSOCIATION MANAGEMENT GROUP, INC.)

VA 1982 82 17 • • • • • • • • • • • • • • • • • • •AMPED - ASSOCIATION MANAGEMENT PARTNERS & EXECUTIVE DIRECTORS

WI 2008 15 7 • • • • • • • • • • • • •

AMR MANAGEMENT SERVICES KY 1997 75 20 • • • • • • • • • • • • • • • • •ANTHONY J. JANNETTI, INC. NJ 1972 75 10 • • • • • • • • • • • •ASCENT MANAGEMENT, LLC VA 2002 5 4 • • • • • • • • • • • • • • • • • •ASSOCIATION & SOCIETY MANAGEMENT INTERNATIONAL, INC.

VA 1982 25 9 • • • • • • • • • • • • • • • • • •

ASSOCIATION ACUMEN, LLC WI 2006 15 9 • • • • • • • • • • • • • • • • •THE ASSOCIATION ADVANTAGE, LLC

MA 1992 2 2 • • • • • • • • • • • • •ASSOCIATION ASSOCIATES, INC.

NJ 1992 24 6 • • • • • • • • • • • • • • • • • •ASSOCIATION DEVELOPMENT GROUP, INC.

NY 1996 34 21 • • • • • • • • • • • • • • • •ASSOCIATION HEADQUARTERS NJ 1978 190 30 • • • • • • • • • • • • • • • • • •ASSOCIATION INNOVATION AND MANAGEMENT, INC.

VA 1999 40 10 • • • • • • • • • • • •ASSOCIATION MANAGEMENT CENTER

IL 1974 220 32 • • • • • • • • • • • • • • • • •ASSOCIATION MANAGEMENT GROUP, INC.

MI 1994 20 • • • • • • • • • • • • • •ASSOCIATION MANAGEMENT, INC.

WA 1986 9 27 • • • • • • • • • • • • • • •ASSOCIATION MANAGEMENT, LTD.

IA 1976 8 9 • • • • • • • • • • • • • • • • •ASSOCIATION MANAGEMENT SERVICES, A DIVISION OF SOCMA

DC 1921 25 10 • • • • • • • • • • •



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ASSOCIATION MANAGEMENT SOLUTIONS, LLC

CA 1997 40 12 • • • • • • • • • • • • • •ASSOCIATION RESOURCES, INC.

CT 1983 35 23 • • • • • • • • • • • • • • • •ASSOCIATION SERVICES GROUP

GA 1995 20 11 • • • • • • • • • • • • • • •THE ASSOCIATION SOURCE, LLC

FL 1999 12 7 • • • • • • • • • • • • • • • • •ASSOCIATIONS INTERNATIONAL

KY 1974 120 10 • • • • • • • • • • • • • • • • • •AVALON ASSOCIATION MANAGEMENT

PA 2010 3 7 • • • • • • • • • • • • •BASE CONSULTING AND MANAGEMENT, INC.

CANADA 1989 14 10 • • • • • • • • • • • • • • •BOSTROM IL 1932 50 22 • • • • • • • • • • • • • • • •BOWER MANAGEMENT SERVICES, LLC

NJ 2009 5 9 • • • • • • • • • • • •(C) MANAGEMENT, INC. MD 1976 38 18 • • • • • • • • • •CAPITOL HILL MANAGEMENT SERVICES, INC.

NY 1981 32 36 • • • • • • • • • • • • • • • •CENTRIC MANAGEMENT AND CONSULTING, INC.

KS 1976 8 13 • • • • • • • • • • • • • • • •CLEMONS & ASSOCIATES, INC. MD 1977 14 16 • • • • • • • • • • • • • • • • • • •CM SERVICES, INC. THE ASSOCIATION PARTNERSHIP COMPANY

IL 1977 20 17 • • • • • • • • • • • • • • • • •

COULTER – AN MCI GROUP COMPANY

VA 1989 100 18 • • • • • • • • • • • • • • • •DAVIS/REPLOGLE & ASSOCIATES

CA 1954 8 9 • • • •DOLCI MANAGEMENT SERVICES

NY 1978 18 15 • • • • • • • • • • • • • • • • • •DROHAN MANAGEMENT GROUP

VA 1986 60 20 • • • • • • • • • • • • • • • • • • •EWALD CONSULTING MN 1982 70 45 • • • • • • • • • • • • • • • • • • •EXECUTIVE ADMINISTRATION, INC.

IL 1982 40 11 • • • • • • • • • • • • • • •EXECUTIVE DIRECTOR, INC. WI 1962 175 25 • • • • • • • • • • • •FASEB SOCIETY MANAGEMENT SERVICES

MD 1912 85 14 • • • • • • • • • • • • • • • •



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FERNLEY & FERNLEY, INC. PA 1886 42 18 • • • • • • • • • • • • • • • • • •GIUFFRIDA ASSOCIATES DC 1981 6 7 • • • • • • • • • • • • • • • •THE HARRINGTON COMPANY MN 1977 36 16 • • • • • • • • • • • • • • • • •HOLLAND-PARLETTE ASSOCIATES

CA 1985 28 26 • • • • • • • • • • • • • • • • • •IMI ASSOCIATION EXECUTIVES, INC.

NC 1986 22 11 • • • • • • • • • • • • • • • • •IMN SOLUTIONS VA 1984 20 125+ • • • • • • • • • • • • • • • • •INNOVATIVE MANAGEMENT SOLUTIONS

WA 2012 6 4 • • • • • • • • • •J & M BUSINESS SOLUTIONS, LLC

OH 1994 8 7 • • • • • • • • • • • • •KELLEN

UNITED STATES

1964 300 125 • • • • • • • • • • • • • • • • • •LOBUE & MAJDALANY MANAGEMENT GROUP

CA 1993 8 8 • • • • • • • • • • • • • •MANAGEMENT EXCELLENCE, INC.

OH 1984 6 6 • • • • • • • • • •MANAGEMENT SOLUTIONS PLUS, INC.

MD 1994 14 10 • • • • • • • • • • • • • • • • • •MCBRIDE & ASSOCIATES, INC. NE 1983 7 8 • • • • • • • • • • • • • •MCI GROUP SWITZERLAND 1987 1800 90 • • • • • • • • • • • • • • • • • •MCKENNA MANAGEMENT, INC. MA 2003 11 15 • • • • • • • • • • • • • •MEETING EXPECTATIONS GA 1992 105 18 • • • • • • • • • • • • • • • • •MELBY, CAMERON & ANDERSON

WA 1978 14 12 • • • • • • • • • • • • • •METACRED – WHERE THE BEST CREDENTIALS GROW

VA 2007 38 9 • • • • • • • • • • • • • • • • • •MULTISERVICE MANAGEMENT COMPANY

PA 1962 12 10 • • • • • • • • • • • • •NON-PROFIT HELP VA 1994 4 4 • • • • • • • • • • •NONPROFIT RESOURCES SD 1992 5 4 • • • • • • • • • • • • • • • • •OFFINGER MANAGEMENT COMPANY

OH 1930 28 14 • • • • • • • • • • • • • • • • •P & N ASSOCIATION MANAGEMENT

LA 1991 8 13 • • • • • • • • • • • • • •



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PAI MANAGEMENT CORPORATION

MD 1984 13 6 • • • • • • • • • •PARTNERS IN ASSOCIATION MANAGEMENT

FL 1998 34 18 • • • • • • • • • • • • • • • • •PAS ASSOCIATION SERVICES NC 1991 4 7 • • • • • • • • • • • • •PRRI MA 1946 54 38 • • • • • • • • • • •RAYBOURN GROUP INTERNATIONAL

IN 1988 31 13 • • • • • • • • • • • • • • • • • • •THE REES GROUP, INC. WI 1989 23 18 • • • • • • • • • • • • • • •ROBSTAN GROUP, INC. MO 1977 22 6 • • • • • • • • • • •S & S MANAGEMENT SERVICES, INC.

CT 1980 18 23 • • • • • • • • • • • • • • • •SAN FRANCISCO ASSOCIATION MANAGEMENT SERVICES

CA 1986 12 • • • • • • • • •SENTERGROUP, INC. IL 2002 17 10 • • • • • • • • • • • • • •SMITHBUCKLIN IL 1949 700 100 • • • • • • • • • • • • • • • • • • •STAT ASSOCIATION MANAGEMENT

VA 1986 11 5 • • • • • • • • • • • •STRAUSS EVENT & ASSOCIATION MANAGEMENT

CANADA 1995 11 8 • • • • • • • • • • • • •STRINGFELLOW MANAGEMENT GROUP, INC.

MD 2012 16 9 • • • • • • • • • • • • • • •TALLEY MANAGEMENT GROUP, INC.

NJ 1987 65 22 • • • • • • • • • • • • • • •THOMAS ASSOCIATES, INC. OH 1913 30 20 • • • • • • • • • • • • • • •THOMPSON MANAGEMENT ASSOCIATES, LLC

MD 1993 13 9 • • • • • • • • • •TOTAL MANAGEMENT SOLUTIONS, INC.

NJ 2000 3 5 • • • • • • • • • • • •UPDATE MANAGEMENT INC. OR 1983 13 18 • • • • • • • • • • • • • • • •VERTO SOLUTIONS DC 2011 25 6 • • • • • • • • • •VIRTUAL, INC. MA 1999 103 36 • • • • • • • • • • • • • • •WHERRY ASSOCIATES OH 1978 7 8 • • • • • • • • • •WJ WEISER & ASSOCIATES, INC. IL 1988 44 50 • • • • • • • • • • • • • • • • •

ASSOCIATIONS NOW SUPPLEMENT 7-8/2015 |21

AMC SOURCE631 US HIGHWAY ONE, #400

NORTH PALM BEACH, FL 33408

GREGORY BROOKS, PRESIDENT AND EXECUTIVE

DIRECTOR

DEBRA NOLAN, IOM, CAE, CEO AND EXECUTIVE

DIRECTOR

800-440-4066; FAX: 800-837-7321

[email protected]

WWW.AMCSOURCE.COM

OTHER LOCATIONS: WASHINGTON, DC, TALLAHASSEE, FL

AMC Source advances the mission of trade associa-

tions and professional societies through leadership,

strategy, and collaboration. We help organizations

identify priorities, achieve goals, and ensure vol-

unteer leaders are strategically working together

to support relevancy, membership growth, and a

healthy budget while continuously evaluating mem-

ber needs and identifying future trends.

ALL INDUSTRIES AND INTERESTS CONSIDERED

AMG (ASSOCIATION MANAGEMENT GROUP, INC.)8400 WESTPARK DR., 2ND FL.

MCLEAN, VA 22102

RYAN WALL, VICE PRESIDENT, BUSINESS

DEVELOPMENT

703-610-9000; FAX: 703-610-9005

[email protected]

WWW.AMG-INC.COM

OTHER LOCATIONS: WASHINGTON, DC

AMG delivers customized management solutions to

nonprofits by providing professional staffing, exper-

tise and experience and by advising volunteer lead-

ers on how best to achieve their nonprofit’s goals

and objectives. We offer the breadth and depth of

a large metro Washington, DC, AMC but focus on

building strong relationships with those we serve.

We strengthen the bond with clients and business

partners by adding value and anticipating needs.

Every service or area of expertise listed in this direc-

tory is under the AMG roof, including meeting and

expo management, marketing, communication and

web design, credentialing management, strategic

planning, and leadership development.

INDUSTRIES AND INTERESTS SERVED: ACCOMMODATION

& FOOD SERVICES, ACCOUNTING, AGRICULTURE,

FARMING & FORESTRY, ARTS & CULTURE, AUTOMOTIVE,

BUSINESS, BUSINESS - HUMAN RESOURCES, BUSINESS

- MANAGEMENT, BUSINESS - MARKETING, BUSINESS

- SALES, EDUCATION, ENGINEERING, ENVIRONMENT

& WILDLIFE, FINANCE, GOVERNMENT & PUBLIC

ADMINISTRATION, HEALTHCARE, HEALTHCARE -

GENERAL, HEALTHCARE - MEDICINE, HEALTHCARE

- NURSING, HEALTHCARE - PHARMACEUTICS, HUMAN

SERVICES, INFORMATION MANAGEMENT, INSURANCE,

LAW, PHILANTHROPY & HUMANITARIANISM,

PROFESSIONAL SERVICES, PUBLIC SAFETY, REAL ESTATE

& HOUSING, SPORTS & RECREATION, TECHNOLOGY,

TRANSPORTATION & STORAGE, TOURISM, TOURISM -

CONVENTION CENTERS.


AMC INSTITUTE ACCREDITED

ASSOCIATION MANAGEMENT COMPANY LISTINGS

ALL LISTINGS IN THIS DIRECTORY ARE PAID, WITH INFORMATION PROVIDED BY EACH COMPANY.


AMPED - ASSOCIATION MANAGEMENT PARTNERS & EXECUTIVE DIRECTORS22 N. CARROLL ST. #300

MADISON, WI 53703

LYNDA J. PATTERSON, FASAE, CAE, PRESIDENT AND

OWNER

608-251-5940; FAX: 608-251-5941

[email protected]

WWW.MANAGEASSOCIATIONS.COM

Want to take your association to the next level?

Turn to AMPED. We work as partners with associa-

tions in open, honest communication, respect, and

shared strategic vision. High energy, creativity, and

transparency are our promise. Let us focus on man-

agement and operations so your volunteer leaders

are free to lead.

INDUSTRIES AND INTERESTS SERVED: ENGINEERING,

ENVIRONMENT & WILDLIFE, HEALTHCARE, INSURANCE,

MANUFACTURING, SCIENCE, SOCIETY OF ASSN.

EXECUTIVES.



AMR MANAGEMENT SERVICES201 E. MAIN ST., #1405

LEXINGTON, KY 40507

NICK RUFFIN, CAE, PRESIDENT AND COO

859-514-9150; FAX: 859-514-9166

[email protected]

WWW.AMRMS.COM

OTHER LOCATIONS: WASHINGTON, DC, MISSOURI

Partner with an association management company

that is passionate about your association’s mis-

sion and objectives. AMR Management Services

provides the dedicated staff, expansive resources,

expert leadership, and innovative strategies to turn

your association’s vision into action. When your

association is ready to experience the impact of

professional management, visit www.amrms.com.


& FOOD SERVICES, AGRICULTURE, FARMING &

FORESTRY, GOVERNMENT & PUBLIC ADMINISTRATION,

HEALTHCARE, HEALTHCARE - GENERAL, HEALTHCARE

- MEDICINE, HEALTHCARE - NURSING, PHILANTHROPY

& HUMANITARIANISM, PROFESSIONAL SERVICES,

TECHNOLOGY, TOURISM.


AMC INSTITUTE CHARTER ACCREDITED

ANTHONY J. JANNETTI, INC.E. HOLLY AVE., #56

PITMAN, NJ 08071

LINDA ALEXANDER, MANAGER OF BUSINESS

DEVELOPMENT

856-256-2300; FAX: 856-589-7463

[email protected]

WWW.AJJ.COM

Serving specialty nursing associations and the

healthcare industry, AJJ, Inc., partners with asso-

ciation clients to help advance their mission, maxi-

mize resources, and achieve sustained success.

AJJ offers full and partial association management

services, including day-to-day administration,

conference management, corporate sponsorship,

advertising and exhibit management, education,

certification, leadership development, membership

development, communications, and publishing.

INDUSTRIES AND INTERESTS SERVED: HEALTHCARE,

HEALTHCARE - GENERAL, HEALTHCARE - MEDICINE,

HEALTHCARE - NURSING.



ASCENT MANAGEMENT, LLC3337 DUKE ST.

ALEXANDRIA, VA 22314

PAMELA VELENZUELA, CAE, PRESIDENT

703-370-7436; FAX: 703-342-4311

[email protected]

WWW.ASCENT-MANAGEMENT.COM

Creative, cost-effective, full-service, and project-

management solutions for associations and foun-

dations. Management services: leadership develop-

ment, administration, and financial management.

Communication strategies: integrated marketing

and communications utilizing traditional and social

media, website development and SEO, and legisla-

tive advocacy. Revenue generation: membership

recruitment and retention, education programs,

meeting and exposition management, and advertis-

ing and sponsorship sales.


& FOOD SERVICES, BUSINESS, BUSINESS - MARKETING,

COMMUNICATIONS & ENTERTAINMENT, CONSTRUCTION,

ECONOMIC DEVELOPMENT, EDUCATION - COLLEGES &

UNIVERSITIES, HUMAN SERVICES, MINORITY-BASED &

ADVOCACY ORGANIZATIONS, REAL ESTATE & HOUSING.



ASSOCIATION & SOCIETY MANAGEMENT INTERNATIONAL, INC.201 PARK WASHINGTON CT.

FALLS CHURCH, VA 22046

BETH ARMSTRONG, MAM, QAS, CAE, PRESIDENT

703-533-0251; FAX: 703-241-5603

[email protected]

WWW.ASMII.COM

ASMI, an accredited association management

company, delivers full-service association manage-

ment services to organizations seeking personal-

ized, professional nonprofit expertise. Trade associ-

ations, professional societies, and advocacy groups

receive administrative services, management, and

counsel so that elected leaders and members can

focus on policy and special interest areas. ASMI

earns high levels of customer satisfaction among

its clients.

INDUSTRIES AND INTERESTS SERVED:

COMMUNICATIONS & ENTERTAINMENT, GOVERNMENT

& PUBLIC ADMINISTRATION, HEALTHCARE,

MANUFACTURING, PROFESSIONAL SERVICES, PUBLIC

SAFETY.



SEE OUR AD ON PAGE 22

ASSOCIATION ACUMEN, LLCN83 W13410 LEON RD.

MENOMONEE FALLS, WI 53051

GAIL BAST, MBA, CAE, PRESIDENT

414-359-1676; FAX: 414-359-1671

[email protected]

WWW.ASSOCIATIONACUMEN.COM

Association Acumen is a midsize management firm

with all the benefits of a creative, nimble, and knowl-

edgeable boutique firm. Acumen’s core strength

is providing headquarters services as well as gov-

ernance consulting, strategic planning, meeting

management, website design, and data integration

services. We strategically leverage technology and

employ smart, talented, and energetic people so

we can deliver the best practices that benefit a wide

variety of associations.

INDUSTRIES AND INTERESTS SERVED: AUTOMOTIVE,

BUSINESS - MANAGEMENT, HEALTHCARE, HEALTHCARE

- GENERAL, HEALTHCARE - MEDICINE, HEALTHCARE -

NURSING, INSURANCE, LAW, PROFESSIONAL SERVICES,

SCIENCE, TRANSPORTATION & STORAGE.



THE ASSOCIATION ADVANTAGE, LLC591 NORTH AVE., #3-2

WAKEFIELD, MA 01880-1617

SHERRI OKEN, CAE, PRINCIPAL

781-245-6485; FAX: 781-245-6487

[email protected]

WWW.THEASSOCIATIONADVANTAGE.NET

The Association Advantage guides and supports

volunteer leaders so that they may achieve their

strategic goals. We customize services to meet

unique organizational needs then provide high-

quality, cost-effective, and detail-oriented personal

attention. Whether you need comprehensive

professional management or skillful project man-

agement, we’ll give your association a competitive

advantage.




- SALES, EDUCATION - COLLEGES & UNIVERSITIES,


- MEDICINE, HEALTHCARE - PHARMACEUTICS,

MANUFACTURING, RETAIL & CONSUMER GOODS,

SCIENCE.


ASSOCIATION ASSOCIATES, INC.1255 WHITEHORSE-MERCERVILLE RD., BLDG. B, #514

TRENTON, NJ 08619

DEBBIE HART, CAE, PRESIDENT

609-890-9207; FAX: 609-581-8244

[email protected]

WWW.HQ4U.COM

Association Associates, Inc., was established

in 1992 with the mission to provide outstanding

management services to trade and professional

nonprofit organizations. Our team empowers your

volunteers to lead your association to its highest

potential. Our clients know us as “The Partner That

Leads.” Incorporated in New Jersey, AAI is head-

quartered in a suburb of Trenton, easily accessible

to major highways and airports.

INDUSTRIES AND INTERESTS SERVED: AGRICULTURE,

FARMING & FORESTRY, BUSINESS - HUMAN

RESOURCES, EMPLOYMENT, GOVERNMENT & PUBLIC

ADMINISTRATION, HEALTHCARE - PHARMACEUTICS,

HUMAN SERVICES, REAL ESTATE & HOUSING, SCIENCE,

TECHNOLOGY, UTILITIES & ENERGY.



ASSOCIATION DEVELOPMENT GROUP, INC.136 EVERETT RD.

ALBANY, NY 12205

KATHLEEN VAN DE LOO, PRESIDENT

518-465-7085; FAX: 518-427-9495

[email protected]

WWW.ADGCOMMUNICATIONS.COM

Creativity and communication are at the heart of

everything we do at the Association Development

Group. In addition to offering a full range of asso-

ciation management services, we have an award-

winning creative division, Studio136, and an event

planning and coordinating team, ADG Events.

INDUSTRIES AND INTERESTS SERVED: CONSTRUCTION,

FINANCE, HEALTHCARE - MEDICINE, INSURANCE,

MINORITY-BASED & ADVOCACY ORGANIZATIONS,

PHILANTHROPY & HUMANITARIANISM,

PROFESSIONAL SERVICES, TRANSPORTATION &

STORAGE.


ASSOCIATION HEADQUARTERS1120 ROUTE 73, #200

MT LAUREL, NJ 08054

LORI GORDON, CHIEF OPERATING OFFICER

856-439-0500; FAX: 856-439-0525

[email protected]

WWW.AHREDCHAIR.COM


AH is a professional services firm that specializes

in helping nonprofit organizations achieve their

mission, create value, and advance their causes,

industries, and professions. AH advances organiza-

tions to greatness through an understanding of

nonprofit trends, best practices, and professionals

experienced in management, meetings, marketing,

nondues revenue, technology, and more.


BUSINESS, BUSINESS - MANAGEMENT, BUSINESS -

MARKETING, COMMUNICATIONS & ENTERTAINMENT,

FINANCE, HEALTHCARE, HEALTHCARE - GENERAL,

HEALTHCARE - MEDICINE, HEALTHCARE - NURSING,

INFORMATION MANAGEMENT, MANUFACTURING,

PERSONAL CARE & SERVICES, PROFESSIONAL SERVICES,

SCIENCE, SOCIETY OF ASSN. EXECUTIVES, SPORTS &

RECREATION, TECHNOLOGY, TRANSPORTATION &

STORAGE, UTILITIES & ENERGY.





ASSOCIATION MANAGEMENT CENTER8735 W. HIGGINS RD., #300

CHICAGO, IL 60631

MARILYN JANSEN, DIRECTOR, MARKETING & BUSINESS

DEVELOPMENT

847-375-4811; FAX: 847-375-6401

[email protected]

WWW.CONNECT2AMC.COM

Association Management Center is the partner your

association is looking for to help take it to the next

level through full-service management, consulting,

or outsourced services. In addition to our 32 full-

service client relationships, AMC’s subject matter

experts help organizations clarify goals and strate-

gies, create new plans and products, and convert

ideas into action.

INDUSTRIES AND INTERESTS SERVED: BUSINESS,

CONSTRUCTION, EDUCATION, HEALTHCARE,


HEALTHCARE - NURSING, HEALTHCARE -

PHARMACEUTICS, INFORMATION MANAGEMENT,

MANUFACTURING, REAL ESTATE & HOUSING, RETAIL

& CONSUMER GOODS, SCIENCE, TECHNOLOGY,

TRANSPORTATION & STORAGE.




ASSOCIATION MANAGEMENT GROUP, INC.3300 WASHTENAW AVE., #222

ANN ARBOR, MI 48104

MARK MCDOUGALL, PRESIDENT

734-973-6700; FAX: 734-973-6791

[email protected]

WWW.AMG-HQ.COM

AMG is a full-service AMC formed in 1994 with

extensive experience in managing and growing

healthcare and technology associations. Services

include digital communications, social media mar-

keting, media relations, education and certification

program development, project management, and

membership expansion. We also excel in producing

meetings throughout North America, Europe, Asia,

and South America.

INDUSTRIES AND INTERESTS SERVED: ENGINEERING,

HEALTHCARE, HEALTHCARE - GENERAL, INFORMATION

MANAGEMENT, SCIENCE, TECHNOLOGY.


on strategies necessary to achieve their goals. The

AIM professionals are the industry’s leaders; utiliz-

ing innovation and technology to deliver results

that exceed client expectations. AIM is 100 percent

employee owned.

INDUSTRIES AND INTERESTS SERVED: EDUCATION,

HEALTHCARE, HEALTHCARE - PHARMACEUTICS,

SCIENCE.

ASSOCIATION INNOVATION AND MANAGEMENT, INC.1821 MICHAEL FARADAY DR., #300

RESTON, VA 20190

DEBORAH O’KEEFE, PRESIDENT AND CEO

703-438-3103; FAX: 703-438-3113

[email protected]

WWW.AIM-HQ.NET

AIM specializes in building partnerships with scien-

tific and health-related nonprofit organizations. AIM

delivers cost-effective, proven, exceptional man-

agement services that enable our clients to focus

Please visit our website at www.connect2amc.com to learn more about how AMC will help you Achieve What You Believe.

PARTNERING WITH ASSOCIATIONS TO ACHIEVE SUCCESS

Developing trusted relationships to deliver quality resultsProviding strategic leadership with the utmost integrityCreating impactful programs and services for client growth

We understand the viewfrom where you sit.

AH specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions.

We have four main divisions within AH — a full-service association management company

(AMC); a marketing and communications agency; a meetings and events management team; and a division that focuses on other custom solutions, such as strategic planning, website builds, database integrations, accounting, recruitment, public affairs and lobbying, certification management, and growing non-dues revenue.

www.AHredchair.com

RED CHAIRCOMMUNICATIONS

FRONT ROWMEETINGS & EVENTS

CO-CHAIRSOLUTIONS

ASSOCIATIONHEADQUARTERS


ASSOCIATION MANAGEMENT SERVICES, A DIVISION OF SOCMA1850 M ST., NW, #700

WASHINGTON, DC 20036

DR. C. TUCKER HELMES, MANAGING DIRECTOR,

ASSOCIATION MANAGEMENT SERVICES

202-721-4100; FAX: 202-296-8120

EMIAL: [email protected]

WWW.SOCMA.COM/AMS

Association Management Services, a division of

SOCMA, manages various separately funded,

affiliated associations and consortia. We address

specific chemical or process advocacy, regulatory,

testing, stewardship, or technical issues that are of

common concern or interest to a particular sector

of the chemical industry (i.e., chemical-specific or

class of related chemicals or applications).

INDUSTRIES AND INTERESTS SERVED: MANUFACTURING,

RETAIL & CONSUMER GOODS, SCIENCE.

ASSOCIATION MANAGEMENT, LTD.1255 S.W. PRAIRIE TRAIL PKWY.

ANKENY, IA 50023

MOLLY LOPEZ, CAE, PRESIDENT

515-243-1558; FAX: 515-334-1143

[email protected]

WWW.AML.ORG

Since 1976, AML has partnered with international,

national, and state associations to provide solutions

that unleash the potential of our clients’ organiza-

tions, members, and leaders. With AMC Institute

accreditation and certified staff, AML provides solu-

tions that make a difference.

INDUSTRIES AND INTERESTS SERVED: ACCOUNTING,

AGRICULTURE, FARMING & FORESTRY, BUSINESS,

BUSINESS - MANAGEMENT, CHAMBERS OF COMMERCE,

ECONOMIC DEVELOPMENT, ENVIRONMENT & WILDLIFE,


INSURANCE, LAW, MANUFACTURING, REAL ESTATE &

HOUSING, TRANSPORTATION & STORAGE, TOURISM -

CHAMBERS OF COMMERCE, UTILITIES & ENERGY.



ASSOCIATION MANAGEMENT, INC.5727 BAKER WAY, NW, #200

GIG HARBOR, WA 98332

LIANNA S. COLLINGE, CAE, PRESIDENT

877-460-5880; FAX: 253-265-3043

[email protected]

WWW.AMINC.ORG

OTHER LOCATIONS: ARIZONA, CALIFORNIA, COLORADO

Association Management Inc. (AMI) is where lead-

ers and members of associations receive adminis-

trative expertise and support needed to maximize

their potential and realize their vision. AMI staff are

experienced professionals who work in partnership

with membership associations to exceed goals and

ensure members get the full value of their invest-

ment.

INDUSTRIES AND INTERESTS SERVED: ARTS & CULTURE,

BUSINESS, BUSINESS - SALES, CONSTRUCTION,

ENGINEERING, HEALTHCARE, HEALTHCARE -

MEDICINE, HEALTHCARE - NURSING, HEALTHCARE

- PHARMACEUTICS, PROFESSIONAL SERVICES, REAL

ESTATE & HOUSING, TRANSPORTATION & STORAGE.


Please visit our website at www.connect2amc.com to learn more about how AMC will help you Achieve What You Believe.

PARTNERING WITH ASSOCIATIONS TO ACHIEVE SUCCESS

Developing trusted relationships to deliver quality resultsProviding strategic leadership with the utmost integrityCreating impactful programs and services for client growth


SAFETY, RETAIL & CONSUMER GOODS, SCIENCE,

TECHNOLOGY, TRANSPORTATION & STORAGE.



ASSOCIATIONS INTERNATIONAL2365 HARRODSBURG RD., #A325

LEXINGTON, KY 40504

KEITH HOWARD, CAE, VICE PRESIDENT,

BUSINESS DEVELOPMENT

859-797-0877

[email protected]

WWW.ASSOCIATIONSINTERNATIONAL.COM

Associations International, one of the top 10 larg-

est AMCs in the world, has demonstrated success

in enhancing membership, increasing meeting/

conference attendance, and growing associations

fiscally. We do this with our commitment to excel-

lent service, expertise, innovation, and technology.

For more than 40 years, AI has been dedicated to

bringing association missions to life.


& FOOD SERVICES, ACCOUNTING, ARTS & CULTURE,

BUSINESS, COMMUNICATIONS & ENTERTAINMENT,

FINANCE, HEALTHCARE - GENERAL, HUMAN SERVICES,

PROFESSIONAL SERVICES, SPORTS & RECREATION,




AVALON ASSOCIATION MANAGEMENTP.O. BOX 19

WYNNEWOOD, PA 19096

ILYSE SHAPIRO, PRINCIPAL

610-642-7427; FAX: 610-642-3335

[email protected]

AVALONASSNMGMT.COM

Avalon Association Management is dedicated

to helping philanthropic, trade, and professional

associations deliver successful programs and ser-

vices to their members. As your “virtual office,” we

keep your organization running smoothly, allowing

volunteer leaders to focus on policy, mission, and

long-term goals.


BUSINESS - MARKETING, HEALTHCARE, HEALTHCARE

- DENTISTRY, HEALTHCARE - GENERAL, HEALTHCARE

- MEDICINE, HEALTHCARE - NURSING, LAW, MINORITY-

BASED & ADVOCACY ORGANIZATIONS, PROFESSIONAL

SERVICES.


ASSOCIATION SERVICES GROUPP.O. BOX 2945

LAGRANGE, GA 30241

SAMANTHA KILGORE, DIRECTOR OF COMMUNICATIONS

706-845-9085; FAX: 706-883-8215

[email protected]

WWW.ASSOCIATIONSERVICESGROUP.NET

OTHER LOCATIONS: GEORGIA

Association Services Group is a full-service, accred-

ited association management company providing

membership marketing, publication services, public

relations, newsletters, government affairs, meeting

and conference planning, exposition coordination,

and financial and administrative management. The

firm’s clients include health, academic, and educa-

tion organizations. The firm has an extensive back-

ground in agriculture-related organizations.


FARMING & FORESTRY, CLUBS & FRATERNAL

ORGANIZATIONS, EDUCATION, EDUCATION - COLLEGES

& UNIVERSITIES, EMPLOYMENT, ENVIRONMENT &

WILDLIFE, GOVERNMENT & PUBLIC ADMINISTRATION,

HEALTHCARE, HEALTHCARE - DENTISTRY, HEALTHCARE

- MEDICINE, PHILANTHROPY & HUMANITARIANISM,

PROFESSIONAL SERVICES, RETAIL & CONSUMER GOODS,

TRANSPORTATION & STORAGE, TOURISM.



THE ASSOCIATION SOURCE, LLC600 CLEVELAND ST., #780

BANK OF AMERICA BUILDING

CLEARWATER, FL 33755

JODY ROSEN ATKINS, PRESIDENT/CEO

561-477-8100; FAX: 561-910-0896

[email protected]

WWW.ASSOCIATIONSOURCE.COM

Founded in 1999, The Association Source is a

full-service, accredited association management

company providing expert cost-effective manage-

ment to state, regional, national, and international

associations across industries. Our staff is the heart

of our company, becoming fully knowledgeable in

the industries they represent, and are positioned to

act decisively within parameters established by the

volunteer leadership.


FARMING & FORESTRY, BUSINESS, BUSINESS - HUMAN

RESOURCES, BUSINESS - MANAGEMENT, BUSINESS -

MARKETING, BUSINESS - SALES, COMMUNICATIONS

& ENTERTAINMENT, ECONOMIC DEVELOPMENT,

EDUCATION, EDUCATION - COLLEGES & UNIVERSITIES,

ENVIRONMENT & WILDLIFE, HEALTHCARE -



ASSOCIATION MANAGEMENT SOLUTIONS, LLC48377 FREMONT BLVD., #117

FREMONT, CA 94538

LISA WINKLER, PARTNER

510-492-4000; FAX: 510-492-4001

[email protected]

WWW.AMSL.COM

Association Management Solutions, LLC, provides

full-service management to 501(c)(6) nonprofit

associations with a focus on technology groups.

The AMS solution (from startup to 10,000 mem-

bers) includes dedicated staff who provide mem-

bership services, financial reporting, marketing,

and event services, as well as the Association

Resources Online suite of web-based tools for col-

laboration and communication.

INDUSTRIES AND INTERESTS SERVED: BUSINESS -

MARKETING, TECHNOLOGY.



ASSOCIATION RESOURCES, INC.342 N. MAIN ST., #301

WEST HARTFORD, CT 06117-2507

MARTY ROTBLATT, CAE, PRESIDENT & CEO

860-586-7500; FAX: 860-586-7550

[email protected]

WWW.ASSOCIATIONRESOURCES.COM

We are a full-service, accredited AMC providing

solutions nonprofits require to exceed their poten-

tial for growth and sustainability. Since 1983, AR’s

team of professionals has responded to the out-

sourcing and full-service needs of state, regional,

national, and international clients from our head-

quarters in West Hartford, Connecticut. We focus

on administrative, management, and leadership

solutions.


AGRICULTURE, FARMING & FORESTRY, BUSINESS,

BUSINESS - HUMAN RESOURCES, BUSINESS -

MANAGEMENT, BUSINESS - SALES, CHAMBERS OF

COMMERCE, CONSTRUCTION, EDUCATION - COLLEGES

& UNIVERSITIES, FINANCE, HEALTHCARE, HEALTHCARE


- MEDICINE, HEALTHCARE - NURSING, INFORMATION

MANAGEMENT, INSURANCE, LAW, PROFESSIONAL

SERVICES, REAL ESTATE & HOUSING, SCIENCE, SOCIETY

OF ASSN. EXECUTIVES, TECHNOLOGY.




BOWER MANAGEMENT SERVICES, LLCONE E. ZANE AVE.

COLLINGSWOOD, NJ 8108

TIM BOWER, CAE, PRESIDENT AND OWNER

215-858-8023; FAX: 856-210-1619

[email protected]

WWW.BOWERMANAGEMENTSERVICES.COM

Bower Management Services specializes in the

management of small- and medium-size nonprofit

organizations. We understand the personal atten-

tion required to manage associations and will work

tirelessly to provide the service you deserve. We

intently listen to your needs and make sure we

exceed your expectations. Please contact us and

we would be pleased to speak with you regarding

how we may be of assistance.




& ENTERTAINMENT, CONSTRUCTION, EDUCATION,

ENGINEERING, ENVIRONMENT & WILDLIFE, FINANCE,

INSURANCE, LAW, PERSONAL CARE & SERVICES,

PROFESSIONAL SERVICES, REAL ESTATE & HOUSING.


BOSTROM35 E. WACKER DR., #850

CHICAGO, IL 60601-2106

JEANNE SHEEHY, VP AND CMO

312-644-0828; FAX: 312-644-8557

[email protected]

WWW.BOSTROM.COM


With its Agile Association Management™ approach,

Bostrom is a unique and leading professional ser-

vices firm specializing in management, outsourc-

ing, and consulting to professional societies, trade

associations, foundations, and other not-for-profits.

Bostrom is dedicated to a simple mission: to build

successful organizations and enhance value for our

clients through trust, experience, and personalized

service and solutions.

INDUSTRIES AND INTERESTS SERVED: AUTOMOTIVE, BUSINESS

- MARKETING, CONSTRUCTION, HEALTHCARE - MEDICINE,

HEALTHCARE - NURSING, HEALTHCARE - PHARMACEUTICS,

INSURANCE, MANUFACTURING, MINORITY-BASED &

ADVOCACY ORGANIZATIONS, PROFESSIONAL SERVICES, REAL

ESTATE & HOUSING, RETAIL & CONSUMER GOODS.



SEE OUR AD ON THIS PAGE

BASE CONSULTING AND MANAGEMENT, INC.250 CONSUMERS RD., #301

TORONTO, ON M2J 4V6

RUTH ABRAHAMSON, CEO

416-494-1440; FAX: 416-495-8723

[email protected]

WWW.BASECONSULTING.CA

Proactive, creative consulting and management for

international, national, and local associations, foun-

dations, charities, institutions. Strengths in market-

ing, communications, partnerships, sponsorships,

research, leadership, governance, membership

campaigns and delivery, project management, con-

ferences, seminars, shows, and events. Multilingual

and multitalented professionals with global experi-

ence.


BUSINESS - HUMAN RESOURCES, FINANCE,

HEALTHCARE, INFORMATION MANAGEMENT,

INSURANCE, LAW, TECHNOLOGY.


Connect with us today on and at www.bostrom.com

Agile Solutions for Associations

With its Agile Association Management™ approach, Bostrom is a unique and leading professional services firm specializing in management, outsourcing, and consulting. Based in Chicago and Washington, D.C., the Bostrom team continues its more than 80-year track record of building successful organizations and enhancing value for clients through trust, experience and personalized service and solutions.


CM SERVICES, INC. THE ASSOCIATION PARTNERSHIP COMPANY800 ROOSEVELT RD., BUILDING C-312

GLEN ELLYN, IL 60137

RICK CHURCH, HEAD COACH

630-858-7337; FAX: 630-790-3095

[email protected]

WWW.CMSERVICES.COM

CM Services, Inc., The Association Partnership

Company, partners with trade associations in pro-

gressive industries worldwide to develop, maintain,

and advance their missions. We give our associa-

tion partners what they want, when they want it,

how they want it. Contact us for free information

describing our partnership approach to full and

contracted services.


CLUBS & FRATERNAL ORGANIZATIONS, CONSTRUCTION,

FINANCE, GOVERNMENT & PUBLIC ADMINISTRATION,

MANUFACTURING, RELIGION, RETAIL & CONSUMER

GOODS, TRANSPORTATION & STORAGE.



COULTER - AN MCI GROUP COMPANY7918 JONES BRANCH DR., #300

MCLEAN, VA 22102

ERIN FULLER, CAE, PRESIDENT

703-506-3260; FAX: 703-506-3266

[email protected]

WWW.WEARECOULTER.COM

Coulter delivers the people, purpose, and perfor-

mance that transforms high-potential, socially

principled nonprofit organizations and corporations

from good to great. Our recent merger with the MCI

Group means we are now 1,800 colleagues strong,

globally, with a reach beyond U.S. borders and offic-

es in more than 30 countries. We choose to serve

clients who mirror our values and ethos. Learn how

our clients are operating smarter while changing

our world at www.wearecoulter.com.

INDUSTRIES AND INTERESTS SERVED: ACCOMMODATION AND

FOOD SERVICES, ACCOUNTING, ARTS AND CULTURE, BUSINESS,

BUSINESS-HUMAN RESOURCES, BUSINESS-MANAGEMENT,

BUSINESS-MARKETING, CHAMBERS OF COMMERCE, ECONOMIC

DEVELOPMENT, EDUCATION, EMPLOYMENT, ENVIRONMENT AND

WILDLIFE, FINANCE, HEALTHCARE, HEALTHCARE-DENTISTRY,

HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, HOSPITALITY,

INFORMATION MANAGEMENT, INSURANCE, PHOTOGRAPHY,

LAW, MINORITY-BASED AND ADVOCACY ORGANIZATIONS,

PHILANTHROPY AND HUMANITARIANISM, PROFESSIONAL

SERVICES, REAL ESTATE AND HOUSING, TECHNOLOGY,

TOURISM.



CENTRIC MANAGEMENT AND CONSULTING, INC.800 S.W. JACKSON ST., #1500

TOPEKA, KS 66612

ASHLEY CHAREST, CAE, VICE PRESIDENT, CLIENT

RELATIONS

785-271-0208

[email protected]

WWW.CENTRICHQ.COM

How can we best serve your membership? Centric

Management & Consulting understands that pro-

viding optimal association management means

understanding and meeting your goals. Centric

excels in the areas of marketing strategy, web

development, event management, membership

retention/recruitment, and governmental affairs.

Our team is driven to see you succeed.


CHAMBERS OF COMMERCE, CONSTRUCTION,

HEALTHCARE, HEALTHCARE - PHARMACEUTICS,

MANUFACTURING, TOURISM - CHAMBERS OF

COMMERCE.



CLEMONS & ASSOCIATES, INC.3601 E. JOPPA RD.

BALTIMORE, MD 21234

CRISTA LEGRAND, CAE, PRESIDENT & CEO

410-931-8100; FAX: 410-931-8111

[email protected]

WWW.CLEMONSMGMT.COM

For 39 years, Clemons & Associates, Inc., has advo-

cated on behalf of those with whom we partner.

Committed to your organization’s mission, our

team’s expertise enhances efficiencies, strength-

ens communications, and maximizes revenue while

managing expenses so you can focus on long-term

growth and achievement. Our goal is always our

customer’s success.


& FOOD SERVICES, ACCOUNTING, ARTS & CULTURE,

BUSINESS, BUSINESS - MANAGEMENT, BUSINESS

- MARKETING, BUSINESS - SALES, CHAMBERS OF

COMMERCE, COMMUNICATIONS & ENTERTAINMENT,

CONSTRUCTION, EDUCATION, EDUCATION - COLLEGES

& UNIVERSITIES, EMPLOYMENT, ENGINEERING,

ENVIRONMENT & WILDLIFE, FINANCE, HEALTHCARE

- GENERAL, HEALTHCARE - NURSING, LAW,

MANUFACTURING, MINORITY-BASED & ADVOCACY

ORGANIZATIONS, PROFESSIONAL SERVICES, PUBLIC

SAFETY, RETAIL & CONSUMER GOODS, SCIENCE,

SOCIETY OF ASSN. EXECUTIVES, TECHNOLOGY,

TRANSPORTATION & STORAGE.



(C) MANAGEMENT, INC.11600 NEBEL ST., #201

ROCKVILLE, MD 20852

LOIS UTTERBACK, VICE PRESIDENT

301-984-1242; FAX: 301-770-1949

WWW.C-MANAGEMENTINC.COM

At (c) Management, Inc. (CMI), our mission is to

provide trusted and dynamic management services

for associations, foundations, and nonprofits in

the healthcare field. CMI offers a unique approach,

matching strong logistical, financial, strategic, and

meeting support capabilities with experienced leg-

islative and fundraising expertise.



HEALTHCARE - NURSING, HEALTHCARE -

PHARMACEUTICS.


CAPITOL HILL MANAGEMENT SERVICES, INC.1450 WESTERN AVE., #100

ALBANY, NY 12203-3539

JOHN A. GRAZIANO, JR., PRESIDENT

518-463-8644; FAX: 518-463-8656

[email protected]

WWW.CAPHILL.COM

OTHER LOCATIONS: NORTH CAROLINA

Capitol Hill Management Services offers a complete

management solution to associations and profes-

sional societies seeking to achieve the highest level

of success. Our unique blend of experience and

expertise, professional talent, state-of-the-art infra-

structure, and our unwavering commitment to our

clients have made us a recognized industry leader.


AGRICULTURE, FARMING & FORESTRY, ARTS &

CULTURE, AUTOMOTIVE, BUSINESS, BUSINESS -

HUMAN RESOURCES, BUSINESS - MANAGEMENT,

BUSINESS - MARKETING, CONSTRUCTION, ECONOMIC

DEVELOPMENT, EDUCATION, EDUCATION - COLLEGES

& UNIVERSITIES, EMPLOYMENT, ENGINEERING,

ENVIRONMENT & WILDLIFE, FINANCE, GOVERNMENT &

PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE

- GENERAL, HEALTHCARE - MEDICINE, HEALTHCARE

- NURSING, HUMAN SERVICES, INFORMATION

MANAGEMENT, INSURANCE, LAW, MANUFACTURING,

PERSONAL CARE & SERVICES, PROFESSIONAL

SERVICES, PUBLIC SAFETY, SCIENCE, TECHNOLOGY,

TRANSPORTATION & STORAGE, UTILITIES & ENERGY.




ECONOMIC DEVELOPMENT, EDUCATION, EDUCATION

- ALUMNI, EDUCATION - COLLEGES & UNIVERSITIES,

EMPLOYMENT, ENGINEERING, ENVIRONMENT



DENTISTRY, HEALTHCARE - GENERAL, HEALTHCARE

- MEDICINE, HEALTHCARE - NURSING, HEALTHCARE

- PHARMACEUTICS, HUMAN SERVICES, INFORMATION



PERSONAL CARE & SERVICES, PHILANTHROPY &

HUMANITARIANISM, PROFESSIONAL SERVICES, PUBLIC

SAFETY, REAL ESTATE & HOUSING, RETAIL & CONSUMER

GOODS, SCIENCE, SOCIETY OF ASSN. EXECUTIVES,

TECHNOLOGY, TRANSPORTATION & STORAGE, TOURISM,

TOURISM - CONVENTION CENTERS, UTILITIES & ENERGY.



DROHAN MANAGEMENT GROUP12100 SUNSET HILLS RD., #130

RESTON, VA 20190

WILLIAM DROHAN, FASAE, CAE, PRESIDENT AND CEO

703-437-4377; FAX: 703-435-4390

[email protected]

WWW.DROHANMGMT.COM


DMG is a full-service management and consulting

firm serving trade associations and professional

societies. For 30 years, we have partnered with

clients to provide expertise that drives innovation

and growth. Services include: strategic planning;

administration; membership development; financial

and data management; meetings and conventions;

publications/communications; government affairs;

fundraising; foundation management.




& ENTERTAINMENT, CONSTRUCTION, ECONOMIC

DEVELOPMENT, EDUCATION, EDUCATION - COLLEGES &

UNIVERSITIES, ENGINEERING, FINANCE, HEALTHCARE,

HEALTHCARE - DENTISTRY, HEALTHCARE -

GENERAL, HEALTHCARE - MEDICINE, HEALTHCARE

- PHARMACEUTICS, INFORMATION MANAGEMENT,

INSURANCE, LAW, MANUFACTURING, MINORITY-BASED &

ADVOCACY ORGANIZATIONS, PROFESSIONAL SERVICES,

REAL ESTATE & HOUSING, SCIENCE, SOCIETY OF ASSN.

EXECUTIVES, SPORTS & RECREATION, TECHNOLOGY,





EWALD CONSULTING1000 WESTGATE DR., #252

SAINT PAUL, MN 55114

PAUL HANSCOM, CAE, VICE PRESIDENT OF BUSINESS

DEVELOPMENT

651-290-6260; FAX: 651-290-2266

[email protected]

WWW.EWALD.COM

OTHER LOCATIONS: ILLINOIS

Since 1982 Ewald Consulting has helped global,

national, and state associations achieve outstand-

ing results. As one of the nation’s largest AMCs,

our staff of more than 70 professionals provides

CREATIVE solutions that are EFFECTIVELY imple-

mented to make your role as an association leader

FUN.


AGRICULTURE, FARMING & FORESTRY, ARTS & CULTURE,



- SALES, CLUBS & FRATERNAL ORGANIZATIONS,

DAVIS/REPLOGLE & ASSOCIATES2512 ARTESIA BLVD., #200

REDONDO BEACH, CA 90278

C. JAMES DOWDEN, PRESIDENT

310-379-8261; FAX: 310-379-8283

[email protected]

D/R&A has provided full management for trade

associations and societies since 1954. Our results-

oriented team offers staff, facilities, and service on

a contract shared cost basis. Specialized services

include convention and exhibit management, pub-

lications, strategic planning, and award-winning

communication programs.


HEALTHCARE - MEDICINE, LAW, PROFESSIONAL

SERVICES.

DOLCI MANAGEMENT SERVICES322 EIGHT AVE., #702

NEW YORK, NY 10001-8301

JOEL DOLCI, CAE, PRESIDENT AND CEO

212-206-8301; FAX: 212-645-1147

[email protected]

WWW.DOLCIMANAGEMENT.COM

DMS is dedicated in providing state-of-the-art

association management and consulting services

to the association nonprofit community since 1978.

Services include headquarters-office operation,

executive search, strategic planning, governance

audits, financial management, evaluation of existing

programs, board and staff development, fundrais-

ing and foundation promotion, special events, and

meetings and conventions.



BUSINESS, BUSINESS - MANAGEMENT, BUSINESS

- MARKETING, CONSTRUCTION, EDUCATION,

EMPLOYMENT, ENGINEERING, FINANCE, GOVERNMENT

& PUBLIC ADMINISTRATION, HEALTHCARE, HUMAN


LAW, MANUFACTURING, PHILANTHROPY &

HUMANITARIANISM, PROFESSIONAL SERVICES, REAL

ESTATE & HOUSING, RETAIL & CONSUMER GOODS,

SOCIETY OF ASSN. EXECUTIVES, TECHNOLOGY,

TOURISM, TOURISM - CHAMBERS OF COMMERCE,

UTILITIES & ENERGY.


For Over 30 Years, DMG’s Team of passionate professionals has helped

associations thrive – one mission at a time. We embrace your organizational culture

and strategic objectives and bring true added value to your members. We offer full-service

management and outsource support:

– Strategic Planning – Marketing & Communications

– Membership Development – Meeting Management

– Educational Programs – Financial & Data Management

– Certification Programs – International Expansion

To learn more, visit www.drohanmgmt.com

Your Mission Is Our Mission

Call Bill Drohan, CAE | 703.437.4377Drohan Management Group

12100 Sunset Hills Road | Suite 130 | Reston, VA 20190


FASEB SOCIETY MANAGEMENT SERVICES9650 ROCKVILLE PIKE

BETHESDA, MD 20814

STEFAN BRADHAM, MSM, CAE, DEPUTY DIRECTOR FOR

SOCIETY MANAGEMENT SERVICES

301-634-7213; FAX: 301-530-7049

[email protected]

WWW.FASEB.ORG/AMS


FASEB has supported life science nonprofits for

over a century, and we tailor our services to meet

the needs within this community. From full-service

to project management, accounting to meeting

management, membership marketing to publi-

cation services, FASEB’s Society Management

Services will support your organization’s business

needs, allowing you more time to focus on the mis-

sion.

INDUSTRIES AND INTERESTS SERVED: SCIENCE


FERNLEY & FERNLEY, INC.100 N. 20TH ST., #400

PHILADELPHIA, PA 19103

G. A. TAYLOR FERNLEY, CHIEF EXECUTIVE OFFICER

215-564-3484; FAX: 215-564-2175

[email protected]

WWW.FERNLEY.COM

Volunteer leaders seeking transformational change

for their association should consider Fernley &

Fernley. As founders of the AMC industry, we have

earned our reputation for excellence through a col-

laborative and transparent management approach.

Volunteer leaders receive the strategic insight and

operational excellence needed to advance the mis-

sion of their association.


& FOOD SERVICES, ACCOUNTING, AUTOMOTIVE,

BUSINESS, BUSINESS - MARKETING, CLUBS &

FRATERNAL ORGANIZATIONS, COMMUNICATIONS



HEALTHCARE, HEALTHCARE - MEDICINE, HEALTHCARE

- NURSING, MANUFACTURING, MINORITY-BASED

& ADVOCACY ORGANIZATIONS, PHILANTHROPY

& HUMANITARIANISM, PROFESSIONAL SERVICES,

PUBLIC SAFETY, SCIENCE, SPORTS & RECREATION,

TECHNOLOGY, TRANSPORTATION & STORAGE, UTILITIES

& ENERGY.



EXECUTIVE DIRECTOR, INC.555 E. WELLS ST., #1100

MILWAUKEE, WI 53202

DAVID BAUMANN, CHIEF OPERATING OFFICER

414-276-6445; FAX: 414-276-3349

[email protected]

WWW.EXECINC.COM

EDI creates success for national and global medical,

health professional, scientific, and academic asso-

ciations. We serve 25 organizations with budgets

of $250,000 to more than $10 million. We leverage

our knowledge with our cutting-edge technology,

capacity, expertise, and experience to realize your

vision. We are AMC Institute accredited.


EDUCATION - COLLEGES & UNIVERSITIES, HEALTHCARE,

HEALTHCARE - DENTISTRY, HEALTHCARE - GENERAL,


PROFESSIONAL SERVICES, SCIENCE.




EXECUTIVE ADMINISTRATION, INC.85 WEST ALGONQUIN RD., #550

ARLINGTON HEIGHTS, IL 60005

NANCY RYAN, CAE, DIRECTOR OF COMMUNICATIONS

847-427-9600; FAX: 847-427-9656

[email protected]

WWW.EXECADMIN.COM

EAI is your association management solution.

Founded in 1982, EAI is a fully accredited asso-

ciation management company that provides

top-quality management services to professional

associations and their related foundations. EAI’s

management model is a proven, cost-efficient

solution for organizations that require professional

management and administrative services delivered

by experienced association experts.

INDUSTRIES AND INTERESTS SERVED: HEALTHCARE -

MEDICINE.




GIUFFRIDA ASSOCIATES204 E ST., NE


ANNETTE SUMMERS, PRESIDENT

202-547-6340; FAX: 202-547-6348

[email protected]

WWW.THEGATEAM.COM

Employee owned and operated since 1981, GA is

a boutique consulting firm composed of a team of

experienced professionals who provide associa-

tions, government agencies, and corporations with

full-service association management, conference

and virtual meeting planning, and strategic planning

services.

INDUSTRIES AND INTERESTS SERVED: BUSINESS, CLUBS

& FRATERNAL ORGANIZATIONS, EDUCATION, LAW,

PROFESSIONAL SERVICES, SCIENCE, TECHNOLOGY.


THE HARRINGTON COMPANY4248 PARK GLEN RD.

MINNEAPOLIS, MN 55416

KAREN WESLOH, CAE, PARTNER AND SENIOR ACCOUNT

EXECUTIVE

952-928-7477; FAX: 952-929-1318

[email protected]

WWW.HARRINGTONCOMPANY.COM

The Harrington Company provides the commit-

ment and experience you want and the flexibility

and innovation you need. By utilizing our flexible

pricing and experienced team of dedicated profes-

sionals, the associations, societies, and foundations

we partner with are able to meet today’s challenges,

prepare for the future, and exceed the expectations

of their members.


FARMING & FORESTRY, ARTS & CULTURE, BUSINESS,

BUSINESS - MARKETING, BUSINESS - SALES,


ENGINEERING, FINANCE, HEALTHCARE, INSURANCE,

LAW, PROFESSIONAL SERVICES, REAL ESTATE &

HOUSING, TRANSPORTATION & STORAGE.



HOLLAND-PARLETTE ASSOCIATES575 MARKET ST., #2125

SAN FRANCISCO, CA 94105

KERRY PARKER, MPA, CAE, PRINCIPAL

415-764-4822; FAX: 415-764-4915

[email protected]

WWW.HP-ASSOC.COM

OTHER LOCATIONS: INDIANAPOLIS

Holland-Parlette Associates provides full-service

management to professional and trade organiza-

tions ranging from local to international in scope.

Staff expertise includes membership development,

publications, conferences and tradeshows, market-

ing, web and social media, and financial manage-

ment. Since 1985, HPA’s management expertise

has allowed volunteers to effectively lead their

associations.


BUSINESS - MANAGEMENT, BUSINESS - MARKETING,

BUSINESS - SALES, CLUBS & FRATERNAL

ORGANIZATIONS, EDUCATION, EDUCATION - COLLEGES

& UNIVERSITIES, ENGINEERING, FINANCE, HEALTHCARE,

HEALTHCARE - GENERAL, HEALTHCARE - MEDICINE, LAW,

PROFESSIONAL SERVICES, REAL ESTATE & HOUSING,

SCIENCE.


IMI ASSOCIATION EXECUTIVES, INC.2501 AERIAL CENTER PKWY., #103

MORRISVILLE, NC 27560

LINDA OWENS, PRESIDENT

919-459-2070; FAX: 919-459-2075

[email protected]

WWW.IMIAE.COM

IMI Association Executives is a firm of skilled pro-

fessionals whose goal is to provide professional

management expertise along with specialized

administrative services to associations, societies,

and other nonprofits in an efficient, cost-effective

manner.


FARMING & FORESTRY, BUSINESS, BUSINESS -

HUMAN RESOURCES, BUSINESS - MANAGEMENT,

EDUCATION - COLLEGES & UNIVERSITIES, EMPLOYMENT,

GOVERNMENT & PUBLIC ADMINISTRATION, HEALTHCARE

- GENERAL, HEALTHCARE - NURSING, PROFESSIONAL

SERVICES, REAL ESTATE & HOUSING.


IMN SOLUTIONS1110 NORTH GLEBE RD., #580

ARLINGTON, VA 22201

BARBARA A. MYERS, CAE, VICE PRESIDENT,

ASSOCIATION SERVICES

703-908-0707; FAX: 703-908-0709

[email protected]

WWW.IMNSOLUTIONS.COM

OTHER LOCATIONS: CALIFORNIA, FLORIDA, MARYLAND,

NEW YORK, NORTH CAROLINA, TENNESSEE, WEST

VIRGINIA, EUROPE

IMN Solutions is a global, full-service association,

meeting, and event management company and

includes IMN Association Management, IMN Event

Solutions, and IMN TechNet. Our vision is to be

the leading advocate and essential partner for our

clients and industry associates through the power

of the network!






- SALES, CLUBS & FRATERNAL ORGANIZATIONS,




EMPLOYMENT, ENGINEERING, ENVIRONMENT





- PHARMACEUTICS, HUMAN SERVICES, INFORMATION





SAFETY, REAL ESTATE & HOUSING, RELIGION, RETAIL

& CONSUMER GOODS, SCIENCE, SOCIETY OF ASSN.

EXECUTIVES, SPORTS & RECREATION, TECHNOLOGY,

TRANSPORTATION & STORAGE, TOURISM, TOURISM -

CHAMBERS OF COMMERCE, TOURISM - CONVENTION

CENTERS, UTILITIES & ENERGY.



INNOVATIVE MANAGEMENT SOLUTIONS1712 PACIFIC AVE., #204

EVERETT, WA 98201

JOLIE ESTES, OWNER/EXECUTIVE DIRECTOR

844-257-9166; FAX: 425-348-9708

[email protected]

WWW.INNOVATIVEMNGTSOLUTIONS.COM

We believe that your association comes first—your

interests, your resources, your people. After all, this

is your association. We are here to help. We at IMS

are ready to be trusted stewards of your organiza-

tion. Interested in finding out more? Let’s talk.


CLUBS & FRATERNAL ORGANIZATIONS, CONSTRUCTION,

EDUCATION, EMPLOYMENT, GOVERNMENT & PUBLIC

ADMINISTRATION, PUBLIC SAFETY, RELIGION, UTILITIES

& ENERGY.


J & M BUSINESS SOLUTIONS, LLC4036 CENTER RD., #B

BRUNSWICK, OH 44212

SHERI GLAZE, CO-OWNER

330-273-5756; FAX: 216-803-9900

[email protected]

WWW.JMBSOHIO.COM

Partner with an association management company

that is passionate about our clients and delivers

customized, cost-effective management solutions.

It is our goal to help our clients reach their full

potential. Our strengths include, leadership plan-

ning, event planning, financial management, mem-

bership database management, board governance,

strategic planning, and more.


BUSINESS - MANAGEMENT, HEALTHCARE - GENERAL,

PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL

SERVICES.


KELLENTRAVIS RUSH, VICE PRESIDENT,


+1 212-297-2122

[email protected]

WWW.KELLENCOMPANY.COM

ATLANTA, GA

+1 404-252-3663

RUSSELL LEMIEUX, GROUP VICE PRESIDENT

CHICAGO, IL

+1 630-696-4000

PAT FARREY, GROUP VICE PRESIDENT

DENVER, CO

+1 720-881-6100

DAVE STUMPH, VICE PRESIDENT

NEW YORK, NY

+1 212-297-2122

TRAVIS RUSH, VICE PRESIDENT,


WASHINGTON, DC

+1 202-591-2438

RICHARD CRISTOL, PRESIDENT

is now part of Kellen!

With more than 300 employees around the globe, Kellen now offers more services, more expertise and a global platform for associations looking to expand their footprint in the medical, scientific, technology, food and beverage, construction, packaging and media fields.

www.kellencompany.com

10127-2189_KCO Sherwood Ad 2015_Rev4.indd 1 6/3/15 4:08 PM


BRUSSELS, BELGIUM

+32 2 761 16 00

ALFONS WESTGEEST, GROUP VICE PRESIDENT

BEIJING, CHINA

+86 10 59231096

STEVEN BASART, MANAGER

As the world’s largest global association manage-

ment company, Kellen specializes in communica-

tions and management solutions for associations

and societies looking to achieve more. Our global

team of experts support, guide, and promote our

clients through a range of customized solutions

including outsourced communications, digital strat-

egy, meetings, events, consulting and, full-service

management.


& FOOD SERVICES, ACCOUNTING, BUSINESS,



EDUCATION, ENGINEERING, FINANCE, GOVERNMENT &

PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE


- MEDICINE, HEALTHCARE - NURSING, HEALTHCARE -

PHARMACEUTICS, INSURANCE, LAW, MANUFACTURING,



SAFETY, REAL ESTATE & HOUSING, RETAIL & CONSUMER

GOODS, SCIENCE, TECHNOLOGY, TRANSPORTATION &

STORAGE.



SEE OUR ADS ON PAGE 32 AND INSIDE FRONT COVER.

LOBUE & MAJDALANY MANAGEMENT GROUP572 RUGER ST., BOX 29920


MICHAEL LOBUE, CAE, PRESIDENT

415-561-6110; FAX: 415-561-6120

[email protected]

WWW.LM-MGMT.COM

OTHER LOCATIONS: LOUISIANA

For more than 20 years, L&M has provided full

management and project services to national and

international trade associations. L&M is a charter

AMC Institute-accredited firm. Our CAE and CAE-

track executive directors are proven business man-

agers who can maximize all available assets and

resources to give you peace of mind.


FARMING & FORESTRY, BUSINESS - MANAGEMENT,

HEALTHCARE - MEDICINE, INFORMATION MANAGEMENT,

PROFESSIONAL SERVICES, TECHNOLOGY.



MANAGEMENT EXCELLENCE, INC.11 W. MONUMENT AVE., #510

DAYTON, OH 45402

FRAN RICKENBACH, IOM, CAE, PRESIDENT

937-586-3700; FAX: 937-586-3699

[email protected]

WWW.MEINET.COM

MEI provides full-service association, project, and

tradeshow management. Our innovative approach

to nondues-revenue marketing, anxiety-free

meetings, effective communications to members

and target audiences, progressive membership

development and administration, and eyes-forward

strategic planning will meet the needs of your inter-

national, national, or regional association. We serve

professional societies, trade associations, and

franchise-dealer associations.


MARKETING, ENGINEERING, HEALTHCARE, HEALTHCARE

- GENERAL, MANUFACTURING, PROFESSIONAL SERVICES,

TOURISM.


MANAGEMENT SOLUTIONS PLUS, INC.9707 KEY WEST AVE., #100

ROCKVILLE, MD 20850

BETH W. PALYS, FASAE, CAE, PRESIDENT

301-258-9210

[email protected]

WWW.MGMTSOL.COM

MSP excels at translating your board’s vision into

growth for your association. MSP offers full-service

association management, meetings management,

and consulting. Receive the expertise of a leader

combined with the attentiveness of a boutique firm.

The common denominator among our clients: suc-

cess!



MCBRIDE & ASSOCIATES, INC.1633 NORMANDY COURT, #A

LINCOLN, NE 68512

JULIE OLSON, OFFICE MANAGER

402-476-3852; FAX: 402-476-6547

[email protected]

WWW.MCBRIDEMANAGEMENT.COM

Founded in 1983, McBride & Associates provides

full-service association management as well as

management of individual projects or services.

We have a proven record of helping clients grow

through strategic thinking, strong support of volun-

teers, sound financial management, and effective

development and administration of membership

services, meetings, and membership communica-

tions.

INDUSTRIES AND INTERESTS SERVED: HEALTHCARE

- GENERAL, HEALTHCARE - MEDICINE, INSURANCE,

UTILITIES & ENERGY.


MCI GROUPEUROPE; AMERICAS; ASIA-PACIFIC; AND INDIA, MIDDLE

EAST, AND AFRICA

PETER TURNER, GLOBAL DEVELOPMENT STRATEGY

571-275-1516

[email protected]

WWW.MCI-GROUP.COM/ASSOCIATIONS

With more than 60 offices in 32 countries and

more than 1,800 experts, MCI Group is a globally

integrated association management, consulting,

communication, and meetings company. We help

U.S.-based associations grow globally by building

their market presence to improve their capacity to

deliver locally relevant membership, product, and

service experiences.






- SALES, COMMUNICATIONS & ENTERTAINMENT,

CONSTRUCTION, ECONOMIC DEVELOPMENT, EDUCATION,

EMPLOYMENT, ENGINEERING, ENVIRONMENT & WILDLIFE,




NURSING, HEALTHCARE - PHARMACEUTICS, HUMAN


LAW, MANUFACTURING, PERSONAL CARE & SERVICES,

PROFESSIONAL SERVICES, REAL ESTATE & HOUSING, RETAIL &

CONSUMER GOODS, SCIENCE, SOCIETY OF ASSN. EXECUTIVES,

SPORTS & RECREATION, TECHNOLOGY, TRANSPORTATION &

STORAGE, TOURISM, UTILITIES & ENERGY.




MCKENNA MANAGEMENT, INC.6 BOSTON RD., #202

CHELMSFORD, MA 01824

PAM MCKENNA, CAE, PRESIDENT

978-250-9847; FAX: 978-250-1117

[email protected]

WWW.MCKENNAMANAGEMENT.COM

Our professional, friendly, and experienced

team can provide your association with excellent

full-service or project management. McKenna

Management serves diverse clients including the

New England Society of Association Executives.

We offer effective, creative solutions and will work

with you to make your association the best that it

can be!

INDUSTRIES AND INTERESTS SERVED: BUSINESS

- HUMAN RESOURCES, BUSINESS - MARKETING,

EDUCATION, EDUCATION - COLLEGES &

UNIVERSITIES, FINANCE, HEALTHCARE, HEALTHCARE

- MEDICINE, HEALTHCARE - NURSING, HEALTHCARE -

PHARMACEUTICS, LAW, SOCIETY OF ASSN. EXECUTIVES.



MEETING EXPECTATIONS3525 PIEDMONT RD., BUILDING 5, #300

ATLANTA, GA 30305

KARL KIRSCH, CAE, VICE PRESIDENT

404-240-0999; FAX: 404-240-0998

[email protected]

WWW.MEETINGEXPECTATIONS.COM

OTHER LOCATIONS: COLORADO, ILLINOIS, VIRGINIA

Our responsive, resourceful Certified Association

Executives serve as your association business

consultants, drawing upon a wealth of experience to

deliver forward-thinking strategies that grow com-

munities, engage members, and increase atten-

dance and sponsorship. Services include adminis-

tration and governance, sponsorship development,

member recruitment and retention, conference

management, education, technology, marketing

and creative services, finance, and headquarters

support.


FARMING & FORESTRY, BUSINESS, BUSINESS - HUMAN

RESOURCES, BUSINESS - MANAGEMENT, BUSINESS -




HEALTHCARE, HUMAN SERVICES, INFORMATION

MANAGEMENT, INSURANCE, MANUFACTURING,

PROFESSIONAL SERVICES, TECHNOLOGY,



MELBY, CAMERON & ANDERSON23607 HIGHWAY 99, #2C

EDMONDS, WA 98026

DONNA CAMERON, CAE, PARTNER

425-774-7479; FAX: 425-771-9588

[email protected]

WWW.MCAMGMT.COM

MCA provides management and consulting to state,

regional, and national associations. With a 37-year

reputation as association builders, we bring organi-

zations a high level of expertise, professionalism, and

innovation. Our clients value our ability to help them

expand their strategic capacity, foster engaged com-

munities, and increase meeting success and profit-

ability. MCA is where associations go to grow.


FARMING & FORESTRY, BUSINESS, BUSINESS

- MANAGEMENT, CONSTRUCTION, EDUCATION,

ENVIRONMENT & WILDLIFE, FINANCE, HEALTHCARE,


HEALTHCARE - NURSING, INSURANCE, LAW,

MANUFACTURING, PROFESSIONAL SERVICES, SOCIETY

OF ASSN. EXECUTIVES.



METACRED – WHERE THE BEST CREDENTIALS GROWP.O. BOX 300

MCLEAN, VA 22101-0300

JOHN BAKER, VICE PRESIDENT OF BUSINESS

DEVELOPMENT

+1 703-327-2733 X102

[email protected]

WWW.METACRED.COM

OTHER LOCATIONS: CALIFORNIA, COLORADO,

MISSOURI, NEVADA, WASHINGTON

Metacred: The premier outsourcing solution for full-

service management of credentialing programs.

Experts in building and operating profitable, legally

defensible certification, accreditation, and licensure

programs. Our mission: Develop, manage, and grow

the best credentialing programs in the world. Our

value proposition: Improve quality, achieve sustain-

able growth, and increase ROI and impact.


& FOOD SERVICES, ACCOUNTING, AGRICULTURE, FARMING

& FORESTRY, ARTS & CULTURE, AUTOMOTIVE, BUSINESS,

BUSINESS - HUMAN RESOURCES, BUSINESS - MANAGEMENT,

BUSINESS - MARKETING, BUSINESS - SALES, CHAMBERS

OF COMMERCE, CLUBS & FRATERNAL ORGANIZATIONS,




EMPLOYMENT, ENGINEERING, ENVIRONMENT & WILDLIFE,




NURSING, HEALTHCARE - PHARMACEUTICS, HUMAN


LAW, MANUFACTURING, MINORITY-BASED & ADVOCACY

ORGANIZATIONS, PERSONAL CARE & SERVICES,


SERVICES, PUBLIC SAFETY, REAL ESTATE & HOUSING,

RELIGION, RETAIL & CONSUMER GOODS, SCIENCE,

SOCIETY OF ASSN. EXECUTIVES, SPORTS & RECREATION,

TECHNOLOGY, TRANSPORTATION & STORAGE, TOURISM,

TOURISM - CHAMBERS OF COMMERCE, TOURISM -

CONVENTION CENTERS, UTILITIES & ENERGY.


MULTISERVICE MANAGEMENT COMPANY994 OLD EAGLE SCHOOL RD., #1019

WAYNE, PA 19087-1866

PETER M. LANCE, PARTNER

SHARON K. TANNAHIL, PARTNER

610-971-4850; FAX: 610-971-4859

[email protected]

WWW.MMCO1.COM

Medium-size firm specializing in personalized ser-

vice to national and international trade associations

and societies for more than 50 years. Full-service

association management including membership

development, meeting planning, tradeshows, and

in-house internet services. Specialized experience

in marketing, certification, and standardization

work for industrial products.

INDUSTRIES AND INTERESTS SERVED: BUSINESS

- MANAGEMENT, EDUCATION, ENGINEERING,

MANUFACTURING.


NON-PROFIT HELP107 S. WEST ST., #825

ALEXANDRIA, VA 22314

TOM OSINA, IOM, CAE, CHIEF IDEA ARCHITECT

888-441-5454; FAX: 703-530-9653

[email protected]

WWW.NON-PROFITHELP.COM

We provide solutions, not just services, to nonprof-

its in the United States. Our staff solves problems

so the focus stays on meeting and exceeding the

expectations of members. Since 1994, nonprofits

and associations have received certified and experi-

enced management. Come join us.


AUTOMOTIVE, BUSINESS, CONSTRUCTION, EDUCATION,

ENGINEERING, GOVERNMENT & PUBLIC ADMINISTRATION,


SAFETY, RETAIL & CONSUMER GOODS, TRANSPORTATION

& STORAGE, UTILITIES & ENERGY.



NONPROFIT RESOURCES1639 BOULDER ST.

RAPID CITY, SD 57702

KRISTIN BENNETT, PRESIDENT

605-470-0707; FAX: 866-275-5537

[email protected]

WWW.NONPROFITRESOURCES.US

OTHER LOCATIONS: CALIFORNIA, COLORADO, SOUTH

DAKOTA, VIRGINIA

Since 1992, our professional staff has provided full

management and partial services to organizations

ranging from local to international in scope. Clients

representing a wide variety of interests enjoy

boutique-style service combined with the profes-

sionalism, capacity, aptitude, and best practices of

a mid-sized management firm.




ECONOMIC DEVELOPMENT, HEALTHCARE, HEALTHCARE

- MEDICINE, MINORITY-BASED & ADVOCACY

ORGANIZATIONS, PHILANTHROPY & HUMANITARIANISM,

SCIENCE, TOURISM.


OFFINGER MANAGEMENT COMPANY1100-H BRANDYWINE BLVD.

ZANESVILLE, OH 43701-7303

KIM VIERSTRA, PRESIDENT AND CEO

740-452-4541; FAX: 740-452-2552

[email protected]

WWW.OFFINGER.COM

Offinger is the experienced voice in association

management. Our expertise is underscored by our

accreditation from the AMC Institute. Delivering

innovative, full-service association management

services or simply association administrative

support, our services include financial reporting;

conference, meeting and exposition planning;

certifications; advocacy; fundraising; membership

services; benefits development; human resources;

social media; and website management. Offinger

delivers expert leadership, strategic guidance, and

operational excellence to your association. With

Offinger, you’ll receive a greater return on invest-

ment beyond what may be possible through volun-

teer management or hired association staff.



ENGINEERING, ENVIRONMENT & WILDLIFE, HEALTHCARE,

HEALTHCARE - PHARMACEUTICS, MANUFACTURING,


SERVICES, REAL ESTATE & HOUSING, RETAIL &

CONSUMER GOODS, TECHNOLOGY.



P & N ASSOCIATION MANAGEMENT8550 UNITED PLAZA BLVD., #1001

BATON ROUGE, LA 70809

BLAND O’CONNOR, CAE, PRESIDENT

225-922-4619; FAX: 225-408-4422

[email protected]

WWW.PNASSOCIATIONS.COM

Since 1991, our firm has been committed to provid-

ing client associations with close personal attention

and high-quality services tailored to the clients’

unique needs. As a subsidiary of a professional

services firm of more than 600 staff, our clients are

served by qualified professionals working in an envi-

ronment of robust resources.

INDUSTRIES AND INTERESTS SERVED: EDUCATION,


- NURSING, HEALTHCARE - PHARMACEUTICS,

INFORMATION MANAGEMENT, PHILANTHROPY &

HUMANITARIANISM, PROFESSIONAL SERVICES,

RELIGION.


PAI MANAGEMENT CORPORATION5272 RIVER RD., #630

BETHESDA, MD 20816

NORMAN WALLIS, PH.D., PRESIDENT

301-718-6539; FAX: 301-656-0989

[email protected]

WWW.PAIMGMT.COM

PAI specializes in meeting the distinctive manage-

ment needs of professional societies in the health

professions and biomedical research disciplines.

Our successful track record of helping volunteer

leaders increase membership, boost conference

attendance, and improve financial stability is based

on our association management skills, experiences

in the healthcare industry, and use of state-of-the-

art technology.


HEALTHCARE - DENTISTRY, HEALTHCARE -

GENERAL, HEALTHCARE - MEDICINE, HEALTHCARE -

PHARMACEUTICS, SCIENCE.


PARTNERS IN ASSOCIATION MANAGEMENT325 JOHN KNOX RD., #L103

TALLAHASSEE, FL 32303

BENNETT NAPIER, CAE, PRESIDENT/CEO

850-224-0711; FAX: 850-222-3019

[email protected]

WWW.YOURSEARCHISDONE.COM

OTHER LOCATIONS: PENNSYLVANIA

Partners in Association Management is an accred-

ited professional services firm that specializes in

delivering strategic and operational management

for state, regional, and national nonprofit associa-

tions and other organizations.


ENGINEERING, ENVIRONMENT & WILDLIFE, HEALTHCARE

- DENTISTRY, HEALTHCARE - GENERAL, INSURANCE,

PROFESSIONAL SERVICES.



PAS ASSOCIATION SERVICES4600 PARK RD., #303

CHARLOTTE, NC 28209

JANICE STEVENS, PRESIDENT

704-527-2244; FAX: 704-943-0791

[email protected]

WWW.ASSOCIATION-OFFICES.NET

OTHER LOCATIONS: LOUISIANA

Full and partial-service professional association

management by CAE staff, including administra-

tion, meetings, membership, strategic planning,

and conference management. Our two principals

have more than 45 years of experience partnering

with associations and more than 25 years of history

with clients served.

INDUSTRIES AND INTERESTS SERVED: CLUBS &

FRATERNAL ORGANIZATIONS, HEALTHCARE - GENERAL,

INSURANCE, TOURISM, TOURISM - CONVENTION

CENTERS.


PRRI500 CUMMINGS CENTER, #4550

BEVERLY, MA 01915

AURELIE ALGER, JD, PRESIDENT

978-927-8330; FAX: 978-524-0461

[email protected]

WWW.PRRI.COM

PRRI is an AMC Institute Accredited association

management company specializing in full-service

professional association management, including

executive management, administration, meetings,

membership, and exhibition for medical associations

and their related foundations. We have more than 60

years of experience in association management.




HEALTHCARE - PHARMACEUTICS, PHILANTHROPY &

HUMANITARIANISM.


RAYBOURN GROUP INTERNATIONAL9100 PURDUE RD., #200

INDIANAPOLIS, IN 46268-3165

LESLIE MURPHY, PRESIDENT

800-362-2546; FAX: 317-280-8527

[email protected]

WWW.RAYBOURN.COM

OTHER LOCATIONS: FLORIDA, ILLINOIS, SOUTH

CAROLINA, TENNESSEE

Results-focused firm founded in 1988 with offices

in Chicago, Indianapolis, Memphis, Miami, and

Charleston. Represents clients with members in

107 countries. Full-service, scalable management

with staffing, technology, and related service solu-

tions. Specialists in membership development,

financial services, meeting services, communica-

tions and public relations, governance and strategic

planning, government affairs and advocacy, certifi-

cation and accreditation.


CONSTRUCTION, EDUCATION, ENGINEERING,

ENVIRONMENT & WILDLIFE, HEALTHCARE,

HUMAN SERVICES, INFORMATION MANAGEMENT,

MANUFACTURING, PROFESSIONAL SERVICES, REAL

ESTATE & HOUSING, RETAIL & CONSUMER GOODS,

SOCIETY OF ASSN. EXECUTIVES, SPORTS & RECREATION,




THE REES GROUP, INC.2424 AMERICAN LN.

MADISON, WI 53704

SUSAN M. REES, PRESIDENT AND CEO

608-443-2468; FAX: 608-443-2478

[email protected]

WWW.REESGROUPINC.COM

OTHER LOCATIONS: IOWA, MARYLAND

The Rees Group, Inc., offers innovative, full-service

management for the progressive professional

association. Specializing in active partnerships with

boards and committees, we focus on leadership

development, member acquisition and retention,

fundraising, financial reporting and analysis, meet-

ing development and planning, exhibit hall manage-

ment, editorial support, graphic design, and web-

based initiatives.


EDUCATION, HEALTHCARE, HEALTHCARE - MEDICINE,

HEALTHCARE - NURSING, SCIENCE, SPORTS & RECREATION.


ROBSTAN GROUP, INC.400 ADMIRAL BLVD.

KANSAS CITY, MO 64106

KEN BOWMAN, PRESIDENT

816-472-8870; FAX: 816-472-7765

[email protected]

WWW.ROBSTAN.COM

Robstan Group, Inc., has been serving the market-

ing, communication, and management needs of our

trade association clients since 1985. RGI is a “one-

stop” firm that provides all of the services needed

by an association; plus publishing, a video studio,

and complete video-production capabilities.


CONSTRUCTION, TRANSPORTATION & STORAGE.


S & S MANAGEMENT SERVICES, INC.P.O. BOX 30, 1 REGENCY DR.

BLOOMFIELD, CT 06002

MARK SCHUMAN, PRESIDENT

860-243-3977; FAX: 860-286-0787

[email protected]

WWW.SSMGT.COM

S & S Management Services is a full-service

association management company located in the

greater Hartford area, just 15 minutes from Bradley

International Airport. Our leadership has been with

the firm since its founding 35 years ago. We take

pride in the variety of associations we serve and our

ability to implement plans and solve association

problems.



HEALTHCARE - MEDICINE, REAL ESTATE & HOUSING,

TECHNOLOGY.


SAN FRANCISCO ASSOCIATION MANAGEMENT SERVICES655 BEACH ST.


TIM LOSCH, DIRECTOR

415-561-8568; FAX: 415-561-8533

[email protected]

WWW.SF-AMS.COM

San Francisco Association Management Services

is a full-service association management company

supporting medical associations in areas such as

operations, meetings, and governance since 1986.


HEALTHCARE - MEDICINE.


SENTERGROUP, INC.225 W. WACKER DR., #650

CHICAGO, IL 60606

CRAIG M. SONDALLE, PRESIDENT

312-265-2907; FAX: 312-265-2908

[email protected]

WWW.THESENTERGROUP.COM

Since its establishment in 2002, Sentergroup,

Inc., has become one of Chicago’s fastest-growing

association management companies. Sentergroup

provides administrative, operational, meeting plan-

ning, marketing, financial, and strategic solutions

to a host of professional and trade associations. We

pride ourselves on being personal ambassadors of

our clients’ missions, delivering results that exceed

expectations.



- MANAGEMENT, EDUCATION, EDUCATION - ALUMNI,




HUMAN SERVICES, INFORMATION MANAGEMENT,


SERVICES, TOURISM, TOURISM - CONVENTION CENTERS.


SMITHBUCKLIN330 NORTH WABASH AVE.

CHICAGO, IL 60611

HENRY S. GIVRAY, PRESIDENT AND CEO

800-539-9740; FAX: 800-539-9741

WWW.SMITHBUCKLIN.COM/CONTACT

WWW.SMITHBUCKLIN.COM

OTHER LOCATIONS: WASHINGTON, DC; CALIFORNIA;

CONNECTICUT; MARYLAND; MISSOURI

SmithBucklin is the association management

and services company more organizations turn

to than any other. Our mission is to achieve the

missions of the client organizations we serve and

provide uncompromised stewardship for their long-

term prosperity. SmithBucklin offers full-service

management and outsourced services to trade

associations, professional societies, technology

user communities, industry consortia, charitable

organizations, corporations, and government insti-

tutes. Founded in 1949, SmithBucklin has offices in

Chicago; Washington, DC; Old Lyme, Connecticut;

St. Louis; Bethesda, Maryland; and San Ramon,

California, and and delivers seamless association

and event management services worldwide.


& FOOD SERVICES, AGRICULTURE, FARMING &

FORESTRY, ARTS & CULTURE, AUTOMOTIVE, BUSINESS,

BUSINESS - MARKETING, COMMUNICATIONS &

ENTERTAINMENT, CONSTRUCTION, ENVIRONMENT

& WILDLIFE, FINANCE, HEALTHCARE, HEALTHCARE -


TALLEY MANAGEMENT GROUP, INC.19 MANTUA RD.

MT. ROYAL, NJ 08061

KAREN STAPLES, CMP, CASE, MANAGING DIRECTOR OF


571-527-3100 EXT 131; FAX: 571-527-3105

[email protected]

WWW.TALLEY.COM

TMG has more than 25 years of success delivering

value, flexibility, and clear strategic vision to the

nonprofit community in the areas of full-service

association management, meeting and event plan-

ning, and outsourced consulting. Our management

expertise and leadership is based on current trends

and best practices to help achieve your organiza-

tion’s goals. Our success is measured through our

client’s results.


& FOOD SERVICES, ACCOUNTING, BUSINESS,


EDUCATION, ENGINEERING, FINANCE, GOVERNMENT &

PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE -

DENTISTRY, HEALTHCARE - GENERAL, HUMAN SERVICES,

INFORMATION MANAGEMENT, LAW, MANUFACTURING,


STRINGFELLOW MANAGEMENT GROUP, INC.9 NEWPORT DR., #200

FOREST HILL, MD 21050

FRED STRINGFELLOW, PRESIDENT

443-640-1059; FAX: 443-640-1031

[email protected]

WWW.STRINGFELLOWGROUP.NET

OTHER LOCATIONS: PENNSYLVANIA, VIRGINIA

SMG provides full-service management to trade

and professional associations. We bring proven

leadership and a successful track record in meet-

ings management, program development and mar-

keting, member development and communications,

and financial and grant management.


BUSINESS - MARKETING, CONSTRUCTION, GOVERNMENT

& PUBLIC ADMINISTRATION, HEALTHCARE -


PROFESSIONAL SERVICES, PUBLIC SAFETY, SPORTS &

RECREATION, TECHNOLOGY.




- MEDICINE, HEALTHCARE - NURSING, INFORMATION


PERSONAL CARE & SERVICES, PROFESSIONAL SERVICES,

REAL ESTATE & HOUSING, RETAIL & CONSUMER GOODS,

SCIENCE, TECHNOLOGY, TRANSPORTATION & STORAGE.



SEE OUR AD ON THE BACK COVER.

STAT ASSOCIATION MANAGEMENT11240 WAPLES MILL RD., #200

FAIRFAX, VA 22030

SHARON GALLER, PRESIDENT

703-934-0160; FAX: 703-359-7562

[email protected]

WWW.STATMARKETING.COM

STAT provides full-service, experienced, cost-

effective association management. Small enough

to be flexible and large enough to offer substantial

savings over a standalone operation. We under-

stand your association has its own characteristics

and challenges. You know your industry; we know

association management.


MANAGEMENT, EDUCATION, EDUCATION - ALUMNI,


HEALTHCARE - GENERAL, HUMAN SERVICES.



STRAUSS EVENT & ASSOCIATION MANAGEMENT386 BROADWAY, #503

WINNIPEG, MB R3C 3R6

JONATHAN STRAUSS, PRESIDENT

204-947-9766; FAX: 204-947-9767

[email protected]

WWW.STRAUSS.CA

Strauss is one of Canada’s leading event and

association management firms for healthcare and

business associations and a premier event man-

ager for signature events. Grow in Canada with our

expertise.


HEALTHCARE, PHILANTHROPY & HUMANITARIANISM,

PROFESSIONAL SERVICES.

Mt. Royal, NJ • Alexandria, VA • www.Talley.com

Please contact Karen Staples, CASE, CMP

Director of Development c: 860-324-3990

[email protected]

• full-SERViCE ASSoCiATioN MANAgEMENT & CoNSulTiNg

• STRATEgiC PlANNiNg

• fiNANCiAl & ACCouNTiNg SERViCES

• MEETiNg, EVENT & TRADEShow MANAgEMENT

• ExhibiT/SPoNSoRShiP SAlES


better informed, and more profitable. Conveniently

located in historic Annapolis, Maryland.


FARMING & FORESTRY, AUTOMOTIVE, BUSINESS,

BUSINESS - MANAGEMENT, BUSINESS - SALES,

CONSTRUCTION, EDUCATION, EDUCATION - COLLEGES

& UNIVERSITIES, ENGINEERING, MANUFACTURING,

PROFESSIONAL SERVICES, PUBLIC SAFETY, RETAIL &

CONSUMER GOODS, TRANSPORTATION & STORAGE,

UTILITIES & ENERGY.


TOTAL MANAGEMENT SOLUTIONS, INC.55 HARRISTOWN RD., #106

GLEN ROCK, NJ 07452

SHEILA GUSTON, PRESIDENT/CEO

201-447-0707; FAX: 201-447-3831

[email protected]

WWW.TOTMGTSOL.COM

Total Management Solutions provides nonprofit

organizations with “innovative, affordable solu-

tions.” An AMCi accredited management company,

TMS offers professional, goal-oriented services

to help associations grow, strengthen their brand,

remain financially sound, and become strategically

strong. TMS will be your headquarters for expert

chemical fabrics, fire equipment, heat exchange,

buildings, coil coaters, sunrooms, portable genera-

tors, power tools, steel windows, transformers, and

cutting tools.


FARMING & FORESTRY, BUSINESS, CONSTRUCTION,

ENGINEERING, INFORMATION MANAGEMENT,

MANUFACTURING, PROFESSIONAL SERVICES,

TECHNOLOGY.


THOMPSON MANAGEMENT ASSOCIATES, LLC105 EASTERN AVE., #104

ANNAPOLIS, MD 21403

JOSEPH THOMPSON, CEO

410-263-1014; FAX: 410-263-1659

[email protected]

WWW.THOMPSONMANAGEMENT.COM

In partnership with your volunteer leaders, TMA

provides professional, cost-effective services

delivered with a personal touch, designed to exceed

your expectations. Services include membership

and program development, marketing and commu-

nications, strategic planning, event planning, and

financial management. TMA maintains a clear focus

on helping your members become more successful,

PROFESSIONAL SERVICES, RELIGION, SOCIETY OF ASSN.

EXECUTIVES, TECHNOLOGY.




THOMAS ASSOCIATES, INC.1300 SUMNER AVE.

CLEVELAND, OH 44115-2851

JOHN ADDINGTON, PRESIDENT

216-241-7333; FAX: 216-241-0105

[email protected]

THOMASAMC.COM

Established leader for 100 years in quality asso-

ciation management, specializing in national and

international technically oriented manufacturing

trade associations. Recognized for personalized

and productive full-service management, including

general administration, meeting planning, financial

management, statistical services, convention and

tradeshow management, membership promotion,

government relations, and publications manage-

ment. Services also include complete management

relative to national and international standards

maintenance and development, statistical pro-

grams, engineering services, and certification.

Current industries include doors, compressed air,

Strategic Partners

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Corporate Partners

Event Partners BrightKey · THE BROADMOOR · CliftonLarsonAllen LLP · DelCor Technology Solutions, Inc. · Dubai Association Centre · Hong Kong Tourism BoardJohnson Lambert LLP & Veris Consulting · Korea Tourism Organization · McMURRY/TMG · MemberClicks · Meet in MinnesotaNew Orleans Convention & Visitors Bureau & New Orleans Ernest N. Morial Convention Center

#ASAE15

I’M

INGGO Reason #155

“No detail is forgotten, every angle is covered, and attendees leave renewed.”

COUNT THE REASONS

REGISTER TODAY! asaecenter.org/annualmeeting


service and value, now and in the future.


FARMING & FORESTRY, BUSINESS, HEALTHCARE,

PHILANTHROPY & HUMANITARIANISM, SCIENCE.



UPDATE MANAGEMENT, INC.147 S.E. 102ND AVE.

PORTLAND, OR 97216

MICHAEL FISHER, PRESIDENT

503-253-9385; FAX: 503-253-9172

[email protected]

WWW.UPDATEMANAGEMENT.COM

Since 1983 serving local, state, regional, national,

and international associations. Currently we serve

clients in the medical, construction, legal, govern-

ment, industrial fabrication, equipment suppliers,

entertainment, and software industries and profes-

sions. We offer full or partial services. Our staff is

experienced, efficient, knowledgeable, professional,

and great to work with.

INDUSTRIES AND INTERESTS SERVED:

ACCOMMODATION & FOOD SERVICES, BUSINESS,

BUSINESS - MANAGEMENT, COMMUNICATIONS &

ENTERTAINMENT, CONSTRUCTION, GOVERNMENT

& PUBLIC ADMINISTRATION, HEALTHCARE -

GENERAL, HEALTHCARE - NURSING, HEALTHCARE

- PHARMACEUTICS, LAW, MANUFACTURING,

PROFESSIONAL SERVICES, SOCIETY OF ASSN.

EXECUTIVES, TECHNOLOGY.


VERTO SOLUTIONS1101 17TH ST., NW, #700


JOHN COX, JD, MANAGING DIRECTOR

202-293-5800; FAX: 202-463-8998

[email protected]

WWW.VERTOSOLUTIONS.NET

Verto Solutions is an association management and

scientific services company, providing thoughtful

and effective programs that achieve each client’s

goals. Whether your organization needs full asso-

ciation support, a strategic analysis of current

objectives, legislative or regulatory advocacy, or

scientific program management, our team of pro-

fessionals will exceed your expectations.


FARMING & FORESTRY, BUSINESS, INSURANCE,

MANUFACTURING, PERSONAL CARE & SERVICES,

SCIENCE, TECHNOLOGY.

VIRTUAL, INC.401 EDGEWATER PL., #600

WAKEFIELD, MA 1880

ANDY FREED, PRESIDENT

781-246-0500; FAX: 781-224-1239

[email protected]

WWW.VIRTUALMGMT.COM

Virtual is the leading technology-focused associa-

tion management company, combining advanced

systems, industry best practices, and innovation

to give smaller and midsized associations world-

class business operations. Virtual ranks among

the top 5 percent of AMCs and was named to the

Inc. 500/5000 list of growth companies and The

Boston Globe’s “Top Places to Work” list.



COMMUNICATIONS & ENTERTAINMENT, ECONOMIC

DEVELOPMENT, FINANCE, HEALTHCARE, HEALTHCARE

- GENERAL, HEALTHCARE - MEDICINE, HEALTHCARE

- PHARMACEUTICS, INFORMATION MANAGEMENT,

INSURANCE, LAW, PROFESSIONAL SERVICES, SCIENCE,

TECHNOLOGY, TRANSPORTATION & STORAGE, UTILITIES

& ENERGY.



WHERRY ASSOCIATES30200 DETROIT RD.

WESTLAKE, OH 44145

JEFF WHERRY, PRESIDENT

440-899-0100; FAX: 440-892-1404

[email protected]

WWW.WHERRYASSOC.COM

OTHER LOCATIONS: COLORADO

Wherry Associates, Inc., offers more than 85 years

of full-service, multi-trade association management

specializing in national and international manufactur-

ing trade associations. Wherry’s services include ANSI

standard promulgation and maintenance; internation-

al standards work; publication management; meet-

ing, conference, and tradeshow planning; financial

services; and confidential statistical programs. Also

available are association marketing and public rela-

tions planning and execution, state-of-the-art desktop

publishing, and website design and hosting.


ECONOMIC DEVELOPMENT, MANUFACTURING.


WJ WEISER & ASSOCIATES, INC.1100 E. WOODFIELD RD., #350

SCHAUMBURG, IL 60173

WENDY J. WEISER, CEO

847-517-7225; FAX: 847-517-7229

[email protected]

WWW.WJWEISER.COM

WJ Weiser has been a leader in the business of

growing and developing associations since 1988.

Weiser is one of the country’s premier full-service

association management firms and has built a

reputation for unparalleled service. With a commit-

ted professional staff delivering high-quality, cost-

effective, full-service management, your organiza-

tion will achieve success.


BUSINESS, BUSINESS - MANAGEMENT, EDUCATION,

EDUCATION - ALUMNI, EDUCATION - COLLEGES

& UNIVERSITIES, GOVERNMENT & PUBLIC




- PHARMACEUTICS, HUMAN SERVICES, INSURANCE,

LAW, MINORITY-BASED & ADVOCACY ORGANIZATIONS,


HUMANITARIANISM, PROFESSIONAL SERVICES, SCIENCE,

SOCIETY OF ASSN. EXECUTIVES, UTILITIES & ENERGY.



Association Management Firm

Better equipped, Better prepAred

A

Our first loyalty and priority is always to you, our client. With a committed professional staff delivering high-quality, cost-effective, full-service management, your organization will prosper and achieve success.

• Unique Branding• Educational Programs• Corporate Headquarters• Membership Services• Financial Management

• Government Relations & Advocacy• Cutting-Edge Technology• Meeting Management• Website Services• Fundraising & Development

www.wjweiser.com | [email protected](847) 517-7225

WJ Weiser & Associates, Inc.

Solve. Save. Succeed.

Visit asaecenter.org/EndorsedSolutions

WE’VE DONE OUR HOMEWORK, so you can cut costs, improve operations, and

boost productivity; protect your organization against risk and liability; and attract and

retain the workforce you need to achieve your mission. Trust our program providers to

assess your needs, customize solutions, and provide support. Be proactive and build

a world class organization today!

INSURANCE

BENEFITS

OPERATIONS

HELPING YOU

SOLVESAVE

SUCCEEDAND

APPIenergy

EB

S15

-034

9

Going to the 2015 ASAE Annual Meeting & Exposition? Visit the ASAE-Endorsed Business Solutions Program Providers in the Expo Hall at booth 601:

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Making a Difference in the Most Exciting CirclesAs the association management and services company more organizations turn to than any other, we help our client

organizations achieve their missions and generate more opportunities for their stakeholders. And we do this every day by

providing uncompromised stewardship for the organizations’ long-term prosperity. If you are looking for a team that can

make a difference for your organization, we invite you to visit our offices in Chicago or Washington, D.C. Meet some of our

extraordinary people and see how our unmatched resources, unique culture and cost-effective and flexible services can make

a difference for your organization.

+1.800.539.9740 | www.smithbucklin.com

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