GREEN MACHINE€¦ · Green Machine provides contract cleaning services, including window cleaning,...
Transcript of GREEN MACHINE€¦ · Green Machine provides contract cleaning services, including window cleaning,...
GREEN MACHINE COMMERCIAL CONTRACT
CLEANING SERVICES
A SIGNIFICANT MANAGEMENT FRANCHISE
OPPORTUNITY
Cleans Protects & Cares
For Your Business
MEET THE OWNERS OF GREEN MACHINE
GREEN MACHINE IS A COMMERCIAL CLEANING COMPANY LIKE NO OTHER
We aim to challenge all industry preconceptions
and deliver the cleanest and most service focused
customer experience, whilst achieving new
benchmarks in sustainability. We strive to be an
employer of choice inspiring our people and being
a catalyst for change within our industry
We are the South West’s only one-stop solution
for truly environmentally friendly commercial and
residential cleaning and associated soft service.
JEROME RELLIS MICHELLE RELLIS
Owner / Director Owner / Director
CONTENTS
3 Welcome
4 Manage your own business
5 Franchising
7 Why choose a Green Machine Franchise
9 Investment package 11 Finance package 12 Independent Advice 13 What do you get for your investment?
14 Support & Training
16 Business development
18 A day in the life...
20 FAQ’s
WELCOME
To an excellent business opportunity to join our amazing family owned business as a franchisee.
Our story so far...
Green Machine first started trading from our office base at our home in Burnham On Sea in 2012, and since this then we have grown and developed year on year, to an extremely profitable and customer service-based business. Green Machine provides contract cleaning services, including window cleaning,
specialised cleaning, pest control, washroom services, waste, and recycling,
building management and maintenance.
We are a “GREEN” Commercial cleaning company that challenges current industry
preconceptions and delivers the most service focussed customer experience.
We are a one-stop solution, for truly environmentally friendly commercial cleaning
and associated soft services.
Jerome and Michelle are both totally committed to helping you own and
operate your own franchise business, with our help and support every step of the
way from day one.
Our business model is tried & tested, and our Green Machine Team are totally
committed to helping you to build your own successful business.
*
MANAGE YOUR OWN SUCCESSFUL COMMERCIAL CLEANING BUSINESS
The key headlines...
Established business with territories optimised to ensure success.
B2B Recession proof (even COVID 19) resistant business.
Sales appointments will be arranged for you in year 1, to help you start and grow your business.
Build and develop a valuable asset for the future.
Comprehensive induction training and start-up
support.
To demonstrate our commitment from day 1, new franchisees will have the
personal support and guidance from our support team, including Jerome
and Michelle.
Low ongoing service fees (6% of turnover).
Help with pricing, so that you maximise the income potential of every job.
Excellent profit margins.
Long term partnership.
FRANCHISING
Franchising provides a tried & tested route to managing your own business, by showing you how to implement a business model that has already proved to be successful.
The Name Customers Trust
Green Machine has a proven track record of growth and development over a
long period of time, in addition, we enjoy high levels of customer and staff
retention. With our established brand and business model, and your personal
desire, energy, and determination to run a successful business, you have a
winning formula from day one.
Experience and Expertise
We are a one-stop solution for, truly environmentally friendly Commercial cleaning
and associated soft services, and we have the expertise and experience to help
you to grow your business.
We are experts in servicing all key service sectors, including:
healthcare/schools/commercial offices/manufacturing just to name a few.
Genuine Management Franchise
Our franchise opportunity is a genuine investment for an individual, who is
looking to build and grow a scalable business through client relationships. Of
course your greatest asset will be your own employees, who will provide a
professional commercial service to all of your clients.
Commercial Cleaning As A Business
A Green Machine franchise is a recession (even COVID 19) proof business. Even
in times of economic downturn, Commercial cleaning remains a necessity.
The UK business cleaning sector is growing year on year and will develop to over
£50 billion overall by 2022.
Client Testimonial
“Green Machine are like a breath of fresh air with their innovative attitude, energy and enthusiasm. We have been impressed by the professional approach by all staff at Green Machine and are very pleased with the quality of services provided. All employees are helpful and polite and complete all work efficiently to a very high standard which is noted by both our staff and visitors.” JH- Facilities Manager, NHS
WHY CHOOSE A GREEN MACHINE FRANCHISE
THE TEAM
The Green Machine Team
will provide one to one
support and guidance during
your start-up phase and then
ongoing day to day.
Franchising is about people
and the franchisee franchisor
relationship and that should
make us the stand-out
choice from others.
But please also remember
the key player in the
business long term is you!
You need the enthusiasm
and commitment to
successfully operate your
franchise business.
SUPPORT
This is at the forefront of what we provide to our franchisees, and what really makes us different from other franchisors. Our helpdesk, human resources, technical, business development, IT and marketing advice, is readily available to all our franchise owners.
TRAINING
We will initially welcome you into the Green Machine family, with our two-week
training course. Followed by on-going training opportunities, and specialised
industry courses.
BUSINESS DEVELOPMENT/MARKETING
Jerome will design a bespoke growth development plan for your business
which will act as a guide for your future development and growth.
Remember, the Commercial Cleaning sector is huge, and growing bigger
every year, offering you with the exceptional opportunity to grow and
expand your franchise.
BENEFITS OF A GREEN MACHINE FRANCHISE
• Tried & tested business model that generates good profit margins. • Use of the Green Machine Brand name and reputation. • Green Machine have a proven business system, which will be
included in the operating manual we provide, which should ensure that your new business grows in line with expectations set out in your business plan.
• On-going support with Marketing, Operations, IT, Business Development, and Training in key skills and product knowledge.
• High growth potential, how far you will grow and develop is driven by you.
• The total commitment from the franchisor to the success of every franchisee.
• Our franchise model has been developed to comply with BFA best practice and code of ethics.
YOUR INVESTMENT PACKAGE
HOW MUCH DOES A GREEN MACHINE FRANCHISE COST?
Costs: • Licence, Territory & Training: £20,000 • Marketing/Telesales Launch Package: £4,000 • Google Ad/Word 3 Month Campaign: £500 • Website launch £550
Total Initial Package Cost:
Optional (additional charge) if required: • IT equipment: • Vehicle (36-month lease hire) • Vehicle signage and branding
£25,050
£500 - one off charge £500 - per month £500 - one off charge
Your franchise investment comprises of three key elements:
1. Optimised Territory 2. Training/Support 3. Starter pack
For each start up package, you will also need to secure between £20,000 and £40,000 in working capital, depending upon drawings and loan requirements.
Each franchise term is 5 years, with a right of renewal.
Once you have started your new business, our on-going franchise charges will be:
• MSF (management service fee) 6% of your monthly sales turnover • MSF will reduce to 4% when you achieve 1 million turnover • Marketing levy of 2% • Monthly software charges • Admin charge of £150.00 per month
The chart below, details your possible growth over a 4-year period, and Green Machine will help you every step of the way, to achieve your
personal goals for your business:
Sales £ Gross Profit £ Gross Profit %
Year 1
£90,000
£27,000
30%
Year 2 £500,000 £135,000 27%
Year 3 £750,000 £187,500 25%
Year 4 1 Million £220,000 22%
N.B. the information above is based on our operating experience and offered in good faith. However, that information must not be taken as any guarantee that you will achieve those figures or be profitable.
FINANCING YOUR FRANCHISE
When deciding how much of the start-up investment to finance you should take into consideration:
• The overall cost of the franchise including working capital • The monthly drawings you will need to cover your living expenses • Any items not included within our starter-pack, for example IT equipment or
office furniture.
Optional (additional charge) if required:
• IT equipment: £500 – one off charge • Vehicle (36-month lease hire) £500 - per month • Vehicle signage and branding £500 – one off charge
The main high street banks have a dedicated franchise team for financing franchise acquisitions and growth. So please make sure that you speak to a qualified member of their franchise team, to get the best advice on your funding options. Green Machine advise you to fully research all finance options available to you, to ensure that you achieve the best possible finance solution, to meet the needs of your new business.
INDEPENDENT ADVICE
There are many professional advisors who specialise in
franchising, including financial and legal advice. The Money Advice service will also give you a summary of various options available in terms of free financial advice
and support. See link below:
https://www.moneyadviceservice.org.uk/en
Support Provided
Marketing and development support: Green Machine will provide all the skills,
tools, and knowledge to source/tender/win new contracts for your business.
Finance and cash-flow: Green Machine will manage all monthly invoicing and credit
control for your new business.
Ongoing support and product training: Green Machine will provide on to
one training, covering all knowledge of the service range and benefits.
Access to Green Machine’s specialised HR and Health and Safety, IT support.
Quarterly review meetings: Reviewing your businesses actual performance.
Benefits franchisees enjoy
Guaranteed sales appointments, made for you to develop, in year 1.
Marketing launch: Including a 3-month Google AdWords package, targeted
email marketing campaigns, branded literature, business stationery.
Specialised commercial cleaning products and equipment: You will receive
£500.00 worth of equipment and supplies, branded uniforms, including PPE to
support and service your new customers.
Operating systems: Access and training to all operational software, including
Cleanlink/Ezi Tracker/Payroll.
SUPPORT AND TRAINING
Support for your business
One of the main reasons that an individual joins a franchise, is because of the support offered from day one, and continues 24/07 to help you grow and establish your new business.
“Studies published in Jan/20 show that franchisees have a success rate of approximately 90% as compared to only 15% for businesses that start up from the ground up.”
Our support will include all aspects from marketing, HR and employment law,
finance and credit control, and our exclusive two-week training course will be 1-2-1
training, focusing and dedicated solely you and your business.
Training for you every step of the way
Your initial investment includes a comprehensive package of instructional tools and manuals to help you recruit, train and develop your staff your initial training program and our support will cover all technical aspects of the business, and sales, guidance to help you grow and develop your business. We have specialised IT and operating systems dedicated to the Commercial cleaning industry, for you to use from day one.
Cleaning supplies and equipment provider
Site management tools
Staff management tools
Payroll
BUSINESS DEVELOPMENT
Marketing your business
You will have access to the proven marketing strategies employed by Green Machine.
Marketing support will include:
Marketing templates – current customers.
Marketing campaigns – attracting new customers.
Field based marketing campaigns – attracting new customers.
Social media.
Your franchise investment includes a full marketing starter pack:
Contract tender proposal templates – postal and email formats.
Marketing stationery.
Business cards.
Green machine contract cleaning brochures.
Green machine additional services brochures.
Green Machine tender presentation template.
Our support will extend to targeting new customers within your trading area, so you can grow and develop you contract base, to include:
Guaranteed sales appointments arranged for you by us in year 1.
A three-month Google AdWords package, targeted email marketing
campaigns, branded literature, business stationery.
A dedicated telesales executive whose key role is to find you new customers, within your new area, and to offer advice and support on the best business sectors to approach as well.
All franchises will contribute towards The National Marketing Fund, to build the brand awareness for Green Machine, these initiatives will fund:
Local telesales
Website development
New additional promotional material
A DAY IN THE LIFE
Of a Green Machine Franchisee
Your daily responsibilities and commitments will change, as your new business grows and develops. Initially you will be more office based, driving marketing and business development. As your contract base increases, you will find yourself dedicating more time towards service delivery, and staff management needs.
6.30am – 8.30am
Plan your working day ahead.
8.30am – 10.00am
Office based checking emails/voicemails
10.00am – 14.00pm
Plan and attend new customer appointments or site audits
– producing bespoke new tender proposals – processing
completed audits.
16.00pm – 17.00pm
Office based administration and phone calls – and speaking to Jerome and Michelle from Green Machine.
In any successful and profitable business, keeping your costs and overheads low
is essential. We would recommend starting up your new business, from your home
address if possible, all that you really need will be:
• A desk workspace • Computer • Telephone connection • Internet connection
As your business grows and your contract base increases, we will support and advise. When the time will be right to relocate your office to commercial premises, we recommend planning for this key change when your gross turnover passes the ½ million mark (£41,666.00 per month sales).
So, you have the potential to grow your business up to ½ million gross turnover, and still be home based, therefore maximising the potential profit from your franchise business.
FREQUENTLY ASKED QUESTIONS
Our business and you.
You will no doubt have numerous questions about a Green Machine Franchise.
What skills and experience does a franchise need? Our franchisees are not cleaners, they will manage and grow their franchise. You will
need good communication and people skills, be self-motivated, and share our
passion for excellent service. You will also need the drive and determination to
succeed.
How will I build my customer base? Guaranteed sales appointments in year 1 – included within your franchise package.
• A three-month Google AdWords package: Targeted email marketing campaigns,
branded literature, business stationery is included with your franchise • Telesales facility: Green machine can provide and manage as required. • Marketing campaigns: current customers – additional services • Marketing campaigns: Attracting new customers • Field based marketing campaigns: Attracting new customers • Social media marketing
Is there an exit strategy? What are your goals, where do you want to be in 5 or10 years or beyond? You can sell your
franchise, pass the business to your children, or simply employ a manager, to get that
everlasting pension.
Does the contract cleaning sector have a long future? Based on our extensive operating experience a Green Machine franchise should be
recession proof because commercial cleaning remains a necessity.
The UK business cleaning sector is growing year on year and will develop to over £50
billion overall by 2022. - How large is the UK cleaning industry, Tidychoice.com,
WHATS NEXT
Attend our Green Machine Discovery Day
The first step is to complete and return our questionnaire which we will review with you and answer your initial questions. If we both want to progress to the next stage we will arrange a Discovery day for you to meet the directors and our franchise development team, to explain how the business works and the extensive support we provide to new franchisees. And of course, we will answer any questions you might have.
The agenda for your discovery day at our Head Office in Taunton:
Meet Jerome and Michelle (owner/directors) for Green Machine, to find out more about our exciting journey with the green machine business so far, and our vision and values, and what it means to become part of our franchise family.
The Green Machine franchise model explained in detailed.
You will also get the opportunity to spend time with Michelle (owner/director) and meet our amazing franchise team.
Q & A session
“Studies published in Jan/20 show that franchisees have a success rate of approximately 90% as compared to only 15% for businesses that start-up from the ground up.”
Cleans Protects & Cares For Your Business
Contact Us
Green Machine SW Ltd Creech Castle, Bathpool, Taunton, Somerset TA1 2DX
01625 523213
www.greenmachinesw.co.uk