Grand Hyatt Amman Digital Compendium · 2020. 9. 14. · CNN News BBC News FOX News Al Jazeera ENG...

Whether you are visiting Jordan to conduct business, soak up the sun at the Dead Sea, walk the dunes of Wadi Rum, or visit the “red rose” city of Petra, we will not only ensure that you will “feel the Hyatt touch” but also get a taste of the superb hospitality for which the Middle East is renowned for.This Guest Services Directory introduces a variety of services and facilities available at Grand Hyatt Amman. Please dial to contact a staff member with any special request or comments.Enjoy your stay.

GRAND HYATT AMMAN IS AT YOUR SERVICE

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NHKDWJordanEgyptSaudia 1Saudia QuranQatarAl JadeedAl Hurra IraqAbu DhabiFuture TVDubaiLBCLDCOmanMBC 1MBC 4MBC DramaMBC MasrMBC Masr2MBC BollywoodMBC MAXDubai OneFashion TVMTV LebanonAnimal PlanetNAT.GEO.WILDNAT Geographic Discovery HDHISTORYDiscovery FamilyMBC 3SpacetoonRotana ClipRotana KhalijiahMTV

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WELCOME

GRAND HYATT AMMAN

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For international and domestic airline reservations, travel and tour related information and assistance, our Concierge will be happy to assist.

AIRPORT, AIRLINES, FLIGHT CONFIRMATION

Our Concierge is happy to provide you with choices for babysitting services, please allow a minimum of 4 hours to ensure we can make the arrangements.

BABYSITTING

Grand Hyatt Amman offers 20,000 square feet of conference and banqueting facilities, equally suited for large and small meetings and gatherings. Zara Expo, adjacent to the hotel offers an additional 33,000 square feet of exhibition and conference facilities. For more information please contact our Banquets and Events Sales Office.

BANQUETING, CONFERENCESAND CONVENTIONS

Our Hair and Beauty Salon offers a full range of personal care services for both men and women. Please contact the Beauty Salon located at the lower lobby level for appointments and more information

BEAUTY SALOON ANDHAIRDRESSER

Check out is at 12:00 noon.CHECK-OUT

In the event of an emergency or if you suspect a fire or detect smoke please dial the emergency number and an employee will assist you immediately.Please take a few moments to familiarize yourself with the emergency procedures on the back of your guest room main door. In the event of an emergency or fire please make your way to the nearest fire exit and listen to instructions given by loud speaker. Do not use the elevator in any emergency.

EMERGENCY

Located on the 9th floor, The Grand Club offers personalized service, guests may enjoy complimentary continental breakfast, alcoholic beverages and a complementary evening buffet. Coffee, tea, biscuits and fresh fruits are available all day, and the use of a private boardroom.Continental BreakfastSun-Thu 7:00 AM – 10:30 AMFri-Sat 7:00 AM – 11:00 AM Snacks7:00 AM – 8:00 PM Complimentary evening beverages and buffet Daily 6:00 PM – 8:00 PM

GRAND CLUBTM LOUNGE

Extra beds, bed boards, baby cots, non-allergic pillows, blankets, and additional supplies to make your stay more comfortable are available from the Housekeeping department.

HOUSEKEEPING

Stay connected during your stay with us. Grand Hyatt Amman offers complimentary internet access to all hotel guests in rooms and designated public areas.

INTERNET ACCESS

For ice delivery please contact Room ServiceICE

Hertz rent-a-car office is conveniently located in the hotel lobby and operates 24 hours a day.

CAR HIRE

0

World of Hyatt CNN NewsBBC NewsFOX NewsAl Jazeera ENGAl Jazeera ARAl Arabiya NewsAl Arabiya Al HadathSKY News ArabiyaRoyaFrance 24Rusia 24TV 5BloombergCNBC ArabiyaCNBC EuropeCGTNCCTV 4Jordan SportAD Sport 1AD Sport 2Dubai Sport 1Dubai Sport 2Saudia Sport ON Sport HDRotana CinemaRotana ClassicMBC ActionMBC 2OSN Series FirstOSN Movies FirstOSN EnigmaOSN MoviesOSN Series Comedy OSN ActionCanliARTI TVRTRBVN

NHKDWJordanEgyptSaudia 1Saudia QuranQatarAl JadeedAl Hurra IraqAbu DhabiFuture TVDubaiLBCLDCOmanMBC 1MBC 4MBC DramaMBC MasrMBC Masr2MBC BollywoodMBC MAXDubai OneFashion TVMTV LebanonAnimal PlanetNAT.GEO.WILDNAT Geographic Discovery HDHISTORYDiscovery FamilyMBC 3SpacetoonRotana ClipRotana KhalijiahMTV

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Our management team is on duty 24 hours a day. MANAGER ON DUTY

A doctor is on call 24 hours a day for emergency cases. Kindly contact the Guest Service Center to arrange for an appointment.

MEDICAL ASSISTANCE

charged to your room account daily. Please contact Room Service for assistance.MINI BAR

If you do not wish to be disturbed, please place the “Room Occupied” sign outside the entrance door. Please inform the Guest Service Center if you do not wish to receive any calls.

PRIVACY

Rooms Service is available 24 hours. Kindly refer to the Rooms Service section of this Guest Service Directory.

ROOM SERVICE

All guest rooms are equipped with safety deposit boxes. For storage of larger items please contact the Front Desk. We are not liable for any valuables that are not deposited in the room safe or at the Front Desk.

SAFE DEPOSIT

Our indoor and outdoor swimming pools located on the first floor. Hours of operations:- Indoor pool 6:00 AM – 10:00 PM - Outdoor pool 6:00 AM – 10:00 PM (Seasonal)

SWIMMING POOL

Taxis and hotel transportations are available upon request, please contact the Concierge for assistance.

TRANSPORTATION ANDTAXI SERVICES

Please refer to the voice instructions provided by pressing the message button on your telephone or contact the Guest Service Center for assistance.

VOICEMAIL RETRIEVAL

The voltage in Jordan is 220 Volts AC, 50 Hz. For adapters or converters please contact the Guest Service Center.

VOLTAGE, ELECTRICITY

Rest at ease, our Guest Service Center will arrange for a wake-up call to ensure that you are pleasantly awakened at the start of each day.

WAKE UP CALL

Hyatt’s worldwide reward program, World of Hyatt, offers its members numerous advantages. Our Front Desk would be happy to assist you with free membership enrollment or further information.

WORLD OF HYATT LOYALTY PROGRAM

Zara Spa offers a fully equipped gym with personal trainers, separate male and female saunas, steam rooms and whirlpools. Certified masseurs are available offering a range of massage and beauty therapies in our dedicated treatment rooms. Hours of operation:- Daily 6:00 AM - 10:00 PM- Gym Open 24h (Guests are requested to use their room key to access)

ZARA SPA

Present and host some of the finest Jordanian, Arab and International prominent artists and collections. The Gallery is located at the lower lobby level (R).

ZARA GALLERY

Pets are not permitted in the hotel expect for service animals.PETS

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4

10:30 – 7:00 –

11:00 – 7:00 –

8:00 – 7:00

8:00 – 6:00

12:00

20،000

33،000

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24

10:00 – 6:00 10:00 – 6:00

10:00 – 6:00

50 220

WORLD OF HYATT

"WORLD OF HYATT"

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GOGUEST SERVICES

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G R A N D

Enjoy our live cooking stations :

All kinds of Eggs, saj bread with different toppings, juice, coffee, milk, tea, pancakeand waffles

AMERICAN BREAKFAST

Seasonal Fruit PlatterTurkey BaconChicken SausageRoasted TomatoesBaked beansSautéed MushroomsHash BrownsToast BreadButter & JamsBread selection

15.00JD

CONTINENTAL BREAKFASTSeasonal Fruit PlatterToast BreadButter & JamsBread selectionCereals and yogurtCheeses and cold cuts

15.00JD

ARABIC BREAKFAST

Seasonal Fruit PlatterFoul MoudammasFried Hallommi CheeseHummusLabnehOlives, Pickles, Cucumber, TomatoesArabic pita and kaak BreadFalafelCheese and za'tar manakish

15.00JD

ALA CARTE MENU

*All prices are in Jordanian Dinar and are subject to 5% service charge and 8% government tax. TO ORDER, PLEASE DIAL EXTENSION 3. Room Service is available 24 hrs.

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COLD APPETIZERS A SELECTION OF COLD ARABIC MEZZE WITH OLIVES ANDPICKLESHummus, moutabel, babaghanoush, fattoush,tabbouleh, stuffed vine leaves (V) (G)

TABBOULEH

Finely chopped organic parsley, organic tomato, white onion,Bulgur (V) (G)

FATTOUSHSelection of organic vegetables (tomato, cucumber, green bell pepper, radish, mint, and parsley leaves) marinated with extra virgin olive oil and pomegranate molasses (V)

HUMMUSPure’e of chickpeas mixed with sesame paste, lemon juice and olive oil (V) (SE)

BABAGHANOUSHSmoked organic eggplant pulp mixed with tomato, onion green bell pepper (V)

MOUTABELSmoked organic eggplant mixed with (Tahini sauce) yogurt, garlic and, lemon juice (V) (SE)

CHEESE BOARD 10.00JDSelection of international cheeses served with nuts, dried fruits and grapes (D)

MIXED GREEN SALAD 9.00JDBaby arugula, baby spinach, cherry tomato, with vinaigrette dressing (V)

BUFFALO CAPRESE SALAD 12.00JDBuffalo mozzarella, tomatoes and basil pesto dressing (V) (D) (N)

CAESAR SALAD 7.50JD

2.50JD3.00JD

Romaine lettuce, with caesar dressing , crouton, turkey bacon, parmesan shaving

Addgrilled chickensmoked salmon

15.00

15.00

15.00

IN-ROOM DINING

8 % 5% 3


(N) Nuts (A) Alcohol (PO) Pork (D) Dairy (G) Gluten (S) Shellfish (V) Vegetarian (VG) Vegan (C) Crustacean (E) E sgg(F) Fish (P) Peanuts (SO) Soya (CL) Celery (MT) Mustard (SE) Sesame (LP) Lupin (MU) Mollusks (SD) Sulphur Dioxide

SOUPS

HOT APPETIZERS

PIZZA

LENTIL SOUP Oriental lentil soup, croutons, lemon wedges (v)

6.00JD

SEAFOOD SOUP 10.00JD

SELECTION OF HOT MEZZECrispy Fried lamb kibbeh, spinach fatayer, Arabic white cheese fatayer,

9.00JD

FRITTO MISTO 8.00JD

PIZZA MARGHERITAFrom 12:30 Pm To 10:30 Pm

7.00JD

PASTA PENNE ALL'ARRABBIATA 9.00JD

SANDWICHES BLACK ANGUS BEEF BURGERAngus beef patties, brioche bun, lettuce, onion, tomato, gherkins,

12.00JD

CLUB SANDWICHWhite toast, grilled chicken, mayonnaise, turkey bacon, fried eggs,

9.00JD

GRILLED STEAK SANDWICH 11.00JD

FETTUCCINI ALFREDO 11.00JD

SPAGHETTI BOLOGNESE 11.00JD

PIZZA DIAVOLA 10.00JD

PIZZA CAPRESE 10.00JD

IN-ROOM DINING

9.00 (V) (G)

3.00(V) (G)

3.00

3.00

(V)

3.00(V)

3.00

10.00(D)

9.00(V)

12.00

7.50

2.503.00

(V) (SE)

(V) (SE)

(V) (D) (N)



.8% 5% .3

(N) (A) (PO) (D) (G) (S) (V) (VG) (C) (E) (F) (P) (SO) (CL) (MT) (SE) (LP)

(MU) (SD)

MAIN COURSES ORIENTAL MIX GRILLCharcoal grilled lamb kebab mixed with onion and parsley, lamb chops,

22.00JD

FROM THE GRILL

DESSERT

ORGANIC CHICKEN BREAST 15.00JD

BEEF TENDERLOIN 32.00JD

LAMB CHOPS 16.00JD

SALMON STEAK 20.00JD

SEABASS FILLETGrilled seabass fillet, lemon Wedges

Choice of Two SidesFrench Fries, Baked Potato, Mashed Potato, Steamed Vegetables,

Choice of Sauce for MeatBlack Pepper, Mushroom Sauce, Herb Sauce, Plain Gravy, Mustard(G)

Choice of Sauce for Fish

Selection of ice cream and sorbet - 2 scopes

22.00JD

5.00JD

SHISH TAWOOKCharcoal grilled chicken breast marinated with yogurt, garlic and

12.00JD

LAMB KEBABCharcoal grilled lamb kebab mixed with onion and parsley, grilled

12.00JD

IN-ROOM DINING

6.00

(v)

10.00

9.00

12:30 10:30

7.00

9.00

12.00

9.00

11.00

11.00

11.00

10.00

10.00

8.00



.8% 5% .3


(MU) (SD)

22.00

15.00

5.00

32.00

16.00

20.00

22.00

12.00

12.00

RESTAURANT AND BARS It is with great pleasure that we welcome you at Grand Hyatt Amman. This section will give you an insight into the appetizing culinary scene that awaits you at the hotel.Please don't hesitate to contact us if you have any questions.

32° NORTH 32° North is located at the lobby level adjacent to The Lounge, and is open for breakfast, lunch and dinner. This cosmopolitan restaurant, with its spectacular design features and exceptional ambiance, is the perfect place to enjoy your meal.

Breakfast 6:00 am - 10:30 am (till 11:00 am on Fridays and Saturdays)Lunch 1:00 pm - 3:30 pmDinner 7:00 pm - 11:00 pm

THE LOUNGE Located adjacent to the lobby, the imposingly fashionable lounge, is the place to see and be seen. From the novel designer furniture and lighting fixtures to two large open fireplaces, floor to ceiling windows in the conservatory and a spectacular view, The lounge is a truly exclusive and unique experience. The finest selection of exclusively imported teas, specialty coffees, cocktails and beverages together with a carefully selected range of snacks and viennoiseries are available throughout the day.

Open daily 7:00 am - 1:00 am

THE TERRACE Located behind The Lounge, the unique, chic terrace is the ideal place to

and be seduced by the sensations that await you; cool sofa seating, sleek cocktail bar, soothing water features and majestic landscaping. Chill out whilst listening to the trendiest of music. The largest variety of freshly squeezed tropical juices, iced teas, specialty cocktails and novel snacks provide an optimum choice for every mood.

Open daily 4:00 pm - 1:00 am ( seasonal )

THE LOMBARD New Italian Restaurant Coming Soon!

RESTAURANT AND LOUNGES

.8% 5% .3


(MU) (SD)

DIALING INSTRUCTIONS TABPlace holder

1:00 7:00

1:00 4:00

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32° NORTH° 32 ° 32

11:00 10:30 6:00

3:30 - 1:00

11:00 - 7:00

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DIALING INSTRUCTIONS TABPlace holder

Emergency 6888Front Desk 2Concierge 1Guest Request 0Zara Spa Reception 6150 32° NORTH 0THE LOUNGE 0THE TERRACE 0GRAND CLUB 6950ROOM SERVICE

Approximate telephone charges per minute including taxes

3

0.300 JD 0.280 JD 0.260 JD

Room to Room Calls Dial 8 + Room Number Local Calls Dial 9 + Telephone Number International Calls Dial 9 + country code + city code + telephone number

LOCAL CALLS

Minutes 1 to 3 0.370 JD Minutes 4 to 10 0.350 JD Minutes 1 1 onwards

Minutes 1 to 3 Minutes 4 to 10 Minutes 1 1 onwards

0.320 JD

NATIONAL CALLS

Minutes 1 to 3 1.100 JD Minutes 4 to 10 1.000 JD Minutes 1 1 onwards 0.920 JD

MOBILE PHONE CALLS


ARAB COUNTRIES

Access Charge 1.500 JDAT&T AND OTHER OPERATEDASSISTED ACCESS

VOICE MAIL


USA, CANADA, EUROPE,AUSTRALIA


ASIA, SOUTH AMERICA,AFRICA AND THE REST OFTHE WORLD

We are pleased to provide you with your own “Voice Mail System.” This System allows you to receive confidential recorded messages at the touch of a button. When the telephone message light is on, you can retrieve your voice mail by pressing the programmed button on your telephone and follow the instructions.

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HOTEL SAFETY TABPlace holder

8 9 9

6888 2

1 0

6150

0 3200 0

6950 3

0.300 3 - 1 0.280 10 – 40.260 11

0.370 3 - 1 0.350 10 – 40.320 11

1.100 3 - 1 1.000 10 – 4

0.920 11

2.600 3 - 1 2.375 10 – 42.175 11

4.400 3 - 1 3.900 10 – 43.600 11

5.900 3 - 1 5.250 10 – 44.800 11

1.500 AT&T

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HOTEL SAFETY TABPlace holder

FIRE DETECTION& ALARMS

In the event of emergency please dial the emergency button on your phone, and an employee will assist you immediately.

The hotel has an extensive fire detection system. In the event of an emergency, it is essential to remain calm and act on the advice and directions given by the hotel staff. Here are important steps to follow in case of fire:

• Become familiar with the guestroom and the hotel floors nearest exit locations. Refer to the floor plan at the back of the guestroom’s main door.

• Remain calm and do not panic.

• Press the emergency button on the guestroom telephone and state the location of the fire.

• Proceed to the nearest fire exit, taking the room key with you. Break the fire alarm glass en route in the corridor.

• Do not use the elevators. Take the nearest fire escape by following the exit signs.

• Do not make any attempt to carry any personal possessions, as they may obstruct movement.

• Always stay below the smoke level.

• Use a damp cloth, pillowcase or handkerchief to cover your mouth.

• If you must stay in your room, stuff wet towels and sheets under the door and then lie down on the floor.

• Do not break the window.

• Proceed to the assembly point at the side parking of the hotel.

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Grand Hyatt Amman Digital Compendium · 2020. 9. 14. · CNN News BBC News FOX News Al Jazeera ENG...

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