Government Communicators Handbook · COMMUNICATORS’ HANDBOOK page 57 language radio stations to...

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7. TOWARDS ACOMMUNICATIONSYSTEM AT LOCALGOVERNMENT

7.1. The local governmentcommunication system

• Communication structures,systems and processes at localgovernment level are in theformative stage and may notbe well capacitated to meet thecommunication challenges thatplay themselves out from timeto time.

• The Municipal Structures Act,1998, Municipal Systems Act,2000, the Access toInformation Act, 2000 and theConstitution of SouthAfrica,1996 place uniqueobligations on localgovernment communicatorsand oblige high levels oftransparency, accountability,openness, participatorydemocracy and directcommunication with thecitizenry in improving theirlives for the better.

• The involvement of localpeople as agents of socialchange is significant in theimplementation of the broadGovernment Programme ofAction in general and that oflocal government in particular.The challenges of localgovernment service deliveryare inextricably linked to theconcrete building ofpartnerships.

• The communication systemshould enable localgovernment to communicate inan efficient, co-ordinated,integrated and coherentfashion. Building capacity, bothhuman and capital, in the localgovernment sphere isfundamental to ensuring thatthe central message of thegovernment as outlined in boththe President’s SoNA and thenational GCS, iscommunicated in anintegrated, consistent and wellco-ordinated manner.

7.2. Partnership with themedia

Local media consists of thosechannels communities use to shareinformation. These channels mayinclude community radio stations,community newspapers andmeetings such as an Indaba orMakgotla.

• It is necessary to engage thelocal media to reportobjectively and accuratelyaround rural developmentalprogrammes.

• Communicators must recognisethe need to build confidenceand trust in local government,and further reaffirm thecentrality of lending a hand tocommunicate a message ofhope around governmentservice delivery.

• Build partnerships with thecommunity media and African

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language radio stations toensure that local governmentmessages are communicated ina way best understood by thetarget audience.

• Capacitate and build aprofessional cadre ofcommunicators the localgovernment who will be able toengage the media effectivelyand efficiently in the process ofsocial change.

• It is important for localcommunicators to be able toanalyse the local mediaenvironment and respondeffectively when questionsabout service delivery arise,often out of negative mediareporting. Such a role is usuallyheightened during electionperiods as issues of servicedelivery at local levelsignificantly impact therelationship with the media.Guidelines for governmentcommunicators during anelection period are issued bythe GCIS and should becomplied with by localgovernment communicators.(See page 14).

Important actions to ensure aneffective partnership with the mediainclude the following:

• Building positiveworking relationshipswith the media

o Engage in media outreachprogrammes

o Formulate guidelines formedia outreachprogrammes

o To formulate a draft mediapolicy and strategy

o Establish local Press Clubso Develop guidelines.

• Spokesperson

o Make modelrecommendation/s onresponsibility andguidelines.

• Promotion of Access toInformation Act, 2000

o Awareness programmeo Develop guidelines.

• Monitoring

o Ensure proper monitoring ofthe media environment todevelop timely responses.

7.3. Capacity-building forlocal governmentcommunication

Capacity-building entails buildingtools, skills and support to enablecouncillors and officials to do theirwork effectively and efficiently.There is a need to create anenabling environment for structuresand processes for coherentcommunication.

The following were identified askey skills needed to build capacityand consolidating the localgovernment communication system:


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community liaison; networking;facilitation; negotiation; research;media liaison; communicationplanning and strategy; eventsmanagement; understanding ofgovernment policy and linguistic orcommunication skills.Important capacity-buildinginterventions for local governmentcommunication include the following:

The local government systemhas to meet the informationneeds of all sectors of societyby promoting active andpopular involvement of thepeople in the practicalimplementation of government’sProgramme of Action.There is a need to buildcapacity for both localgovernment communicators andofficials with a view to equipthem with the requisite skills tocommunicate simple messageseffectively.Municipalities should providefinancial resources for humanresource development,communication infrastructureand support.The utilisation of Informationand Communication Technologyand the creation of anelectronic distribution list forlocal governmentcommunicators will helpfacilitate rapid responsecapacity to issues that mayarise in the communicationenvironment.The GovernmentCommunication and InformationSystem (GCIS), the dplg, SouthAfrican Local Government

Association (SALGA) andprovincial HoCs should ensurethat the GovernmentCommunication System andprovincial communicationstrategies help shape thecharacter and nature of thelocal governmentcommunication system in orderto ensure that governmentcommunicates with one voice.This would be aided by theeffective use of all forums /platforms where co-ordinationand networking can take place,both in a formal and non-formalway.

7.4. Enhancing citizens’participation

• Communication is central to localgovernance and the provision ofquality services to the citizenry.This is largely as a result of therole it plays in mobilisingresidents to participate incommunicating a message ofhope about the progress,challenges and opportunities inbettering the quality of life ofpeople in communities.

• Letsema (communal volunteerism)and Vuk’uzenzele (arise and act)campaigns provide opportunitiesfor municipalities to promote andenhance citizen participationand direct communication.Municipal outreach programmesare fundamental for participatorydemocracy and interactivegovernance. All municipalities promoteinteractive governance and


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communication through Izimbizoto promote direct communicationwith the citizenry around theimplementation of theGovernment Programme ofAction in the language spoken inthat municipality. WhereMunicipal Outreach Programmesdo not exist, they can bedeveloped as effective two-wayinteraction vehicles around thecommunity development projects,economic opportunities andespecially IDP processes.

• Municipalities could effectivelyutilise MPCCs as places ofDevelopment Communicationand increased dialogue with thepublic.

• Build partnerships with thecommunities, NGOs, community-based organisations (CBOs),faith-based organisations (FBOs),trade unions, schools and allsocial formations in thedevelopment, implementationand monitoring of IDPs and othercommunity projects, which maybetter the quality of life ofcommunities.

• Municipalities could use MPCCsand community halls for livetransmissions of, for example, theSoNA and Budget Votes – toensure that people are involved,and participate in discussionsthat shape and enhance theirlives.

The ways of increasingcitizen participationmay include:

• Adopt Letsema in accordancewith the theme months toheighten communication, andalso through private-publicpartnerships to enablecommunities to become theirown governors in the processof social change.

• Outreach programmes at wardand municipal level help topromote participatorydemocracy, two-way interactionwith the citizenry andinteractive governance aroundcommunity developmentprojects and economicopportunities. Buildingpartnerships with thecommunities, NGOs, CBOs,FBOs, trade unions, schoolsand all social formations andcommunity media assists inmobilising citizenry support foroutreach programmes.

• Izimbizo to promote directcommunication with thecitizenry on governmentprogrammes, supplemented bythe use of MPCCs as aDevelopment Communicationmethodology.

7.5. Structures and systems

The establishment of a system ofgovernment communicators haslargely focused on national andprovincial spheres of government,as these were historically better


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resourced and structured. Localgovernment communicators were,and to a large extent still are,public relations, marketing andmedia functionaries. Targetaudiences to be served by the localgovernment communication unit arehowever, more diverse and requireco-ordination and integration ofcommunication across themunicipality.

• Communication units andstructures are structured in amanner that ables them to servea number of target audiences(internal and external) and meetthe communication objectives ofthe local government. It is atrend that units are ideallylocated in the office of theMayor, with strong links to theOffice of the MunicipalManager.

• A SALGA Communicators’Conference is envisaged as anannual event, which will amongothers, address the alignment ofmunicipal communicationstrategies with the provincialand national communicationstrategies in accordance withthe core message pronouncedin the President’s SoNA.

• The GCF meets quarterly toprovide a platform forgovernment communicators toplan and identifycommunication opportunitiesacross all spheres and sectorsof government throughsubstantive discussions and jointplanning to fulfil the

Government’s commitment toaccelerate service delivery.Mechanisms to strengthen theintegration of local governmentinto the GCF are beinginvestigated.

• All municipalities shoulddevelop their owncommunication strategies, andensure alignment with thecentral message of theGovernment every year. In thisregard ProvincialCommunication Forums (PCFs)are encouraged to establishCommunication StrategisingResource Teams (CSRTs). TheCSRT is a mechanism (possiblya subcommittee of the PCF tofacilitate communicationstrategising sessions formunicipalities at local anddistrict level. Such a core teamcan comprise communicatorsfrom all three spheres ofgovernment in the province andrelevant parastatals. A bestpractice example is operationalin the Eastern Cape.

• Provinces should establishSALGA provincial structureseither as a stand-alone structureor integrated with the PCF.

• Districts are encouraged toestablish a DistrictCommunicators’ Forum (DCF),to address some of thefollowing communication tasksat local level:

establish a forum/networkrepresentative of local


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municipalities within adistrictmeet monthly or quarterlyto deal with a review ofdistrict and localcommunication strategiesserve an in-house trainingforum and address anyother business relating tocommunication ingovernmentserve as point of contactfor communication effortsfrom both provincial andnational levelact as a mechanism oflocal governmentrepresentation to theprovincial and nationalcommunication forumsco-ordinate and networkcommunicationprogrammes with wardcommittees, therebystrengthening citizenparticipation.

Important actions to ensure aneffective system and processes inlocal governmentcommunications, include thefollowing:

Communications should beone department/unit and not

divided between politicaland administrative structures.

Communication should belocated within the office ofthe Executive Mayor/Mayor,and take direction from theMayor. However thereshould be strong linkageswith the MunicipalManager/City Managerand the staff should reportadministratively to theMunicipal Manager/CityManager.

The HoC should be part ofthe decision-making processof management. He/Sheneeds to advisemanagement about bestcommunication practice andto alert communication staffabout breaking news orpotential alert situationsarising from managementmeetings and discussions.This allows for rapid, pro-active response to the mediaand adds to the credibilityand image of themunicipality as one which iswell organised.

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8. Marketing andadvertising

Bulk-buying contractIn 1998, the GCIS initiated acontract for the bulk buying ofmedia space and time. Thisservice was established in linewith the Comtask Report thatfound that ad hoc advertising bygovernment was wasteful and thatwith better media planning andcentralised buying, substantialsavings would accrue forgovernment.

The pooling of government’sannual advertising expenditure inpursuance of cost savings anddiscounts brought about theestablishment of the facility forgovernment.

Currently, more than 14departments participate in thecontract and are thus authorisedto utilise the GCIS media buyingdelegation. To promote rationaluse of resources and consistencyin pursuing media procurementpractices that further promoteequitable targeting ofcommunication, it is of criticalimportance that all departmentsshould participate in government’sbulk-buying contract.

8.1. Contributions to thetransformation of theadvertising industryprocess

The GCIS, in collaboration with themedia bulk-buying agency, prioritisesequitable distribution of adspend

through the following tactics:• Proper target audience

segmentation to ensure thattarget audiences fallingwithin LSM 1 – 4 groupingare accessed in accordancewith their mediaconsumption habits.

• Post-campaign analysis todetermine value for money.

• Monitoring government’sadvertising expenditurepatterns on a monthly basisto promote use of the mostappropriate channels, andnote any variations.

• Tailoring messages tospecific groups along thelines of language andaccess to resources.

8.2. Mechanisms to monitorand facilitatecompliance

• Departmental HoCs’compliance will be monitoredthrough the Peer ReviewSystem.

• Annual or bi-annual surveys willbe done to track governmentadspend against theAdvertising TransformationIndex report baseline research.

• Advertising expenditurepatterns will be monitored on aquarterly basis, and apresentation will be made tothe GCF. Departments which donot participate in the GCISmedia bulk-buying facility willbe required to submit quarterlyreports to the GCIS’Directorate: MAD.

• All HoCs will be required to


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report on the implementation ofthe Values Statement of themarketing and communicationsindustry, adopted on 23 April2003, and to monitorcontributions towards thetransformation process.

• The GCIS will facilitateworkshops and other capacity-building initiatives for allcommunicators to ensure thatthey are kept informed of thedevelopments in the industry.

• The GCIS, through the mediabulk-buying facility, will assistdepartments to develop realisticstrategies and plans, facilitatepre-testing of messages andactual placement, and conductpost-campaign analyses tomeasure impact against setobjectives.

8.3. How to launch anawareness campaign

The Minister has asked you to headthe team that will be responsible formarketing and advertising. This maylook like a daunting task but if youfollow the friendly advice, you will beable to achieve your communicationobjectives.

A good starting point to launch anawareness campaign is abrainstorming session with your team.The session should focus on thefollowing:

o set clear objectiveso iIdentify target audiences. (You

may request the GCIS’Directorate: MAD division toprovide available mediaresearch findings)

o develop key messageso adopt a budget o link the budget to specific

marketing and advertisingactivities

o project implementation plan.

Basic steps to maximise advertisingand marketing in governmentcommunication:

REMEMBER!Your objective is to alter theenvironment in which youcommunicate by eliciting favourableresponses from your audience andinfluencing their behaviour withoutresorting to propaganda.

Cost-breakdown structureThis includes a number of specificactions necessary to determine the costof each task and the project as awhole. This task requires that the costallocated to each task ultimately rollsup to an approved total cost. Thecomponents of this process are:

(a) Estimating costso identify similar previous

projects and obtain the costdata

o identify similarities anddifferences between the currentand past projects

o adjust the cost estimates of thecurrent project to suit costfluctuations

o obtain the approximate ratesfor each major activity or costdriver

o document the total costestimates

o compile a resourcemanagement plan, which


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should include a staff andinfrastructure requirements plan,and total project cost estimates.

(b) Compiling a budgeto summarise project cost

estimates by time periodso create an expenditure plan by

performing the following:– Identify items, which would

require tender procedures– determine when these items

must be ordered or purchased– collate the expenditure plan

and the cash flow statementinto a project budget.

8.4. Media buying

When buying space in the media forpromoting departmental activities andprogrammes, remember that you aredealing with public funds and shouldtherefore ensure that the money spentis justified by your predeterminedoutcomes.

Procedures for bulk-buyingand advertising:The GCIS has developed the followingguidelines and requirements throughwhich the best value can be extractedfrom the huge financial investment inadvertising.These guidelines are an attempt to definethe very best working practice tominimise the potential for financial riskand fulfil the vital requirement ofgovernment to communicate with itscitizens.

Disclosure of budgets The very first process to be completedin order to secure the levels of bulk

discount that are appropriate to theGCIS is the full and early disclosure ofthe total financial investment that hasbeen budgeted for the forthcomingfinancial year.

Media modus operandiWith the wealth of communicationchoices available to reach a giventarget market, it is essential that themedia planner is involved in thecampaign development process fromthe beginning. The overall teamworking on the GCIS will consist offour principals, namely: DepartmentalHoCs, the GCIS, creative agency-/creative source and the mediaplanning and buying agency.

Interaction between departments, theGCIS and the media agency.

Stage 1. Planning and buying – Media strategy

Stage 2. Planning and buying. Tactical media planning andbuying

Stage 3. Campaign monitoring

Stage 4. Financial and billingprocedures.

Preparing a brief:

o Who should participate?All stakeholders involved in thecampaign should be present at thebriefing. These should include theHoC or any designated person, theGCIS client co-ordinator, theappointed media planning andbuying agency, and the creativeagency.


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o When should it takeplace?There is no standard timeframe,except that it should always takeplace as early as possible.

o Who is responsible forwhat?The media planning and buyingagency is appointed as the solemedia strategic and tactical mediaagency for the GCIS and as such,is paid a fee to provide its services.The appointment is made on thebasis of competency and suitabilityfor the task.

o Content of the briefThe following is a checklist thatincludes all the elements requiredby a media agency to deliver theappropriate media strategy andtactical plan that will guide thebuying of the media time andspace required to deliver thecampaign results. Foradministration purposes, thefollowing generic information isrequired:o campaign brief o budgeto date o department/s, section (if

applicable) o campaign o control number o issued by o requested deadlineo agreed deadline.

What are the next steps?Once the brief has been received andaccepted by the agencies, worktoward the delivery of the

communication campaign will begin.At all times the departmental co-ordinator and relevant GCIS officialshould make themselves available tothe agencies to answer questions thataffect the effectiveness of thecampaign. This is just the beginning ofthe communication process and thebrief can often be seen as the startingpoint from which the final campaignwill evolve.

The media buying department will thenbook and confirm space/time, checkthe campaign for clashing interestsand issue the creative agencies withmedia chase lists detailinginsertion/flighting dates,sizes/duration of advert and materialdeadlines. The creative agency willthen supply the media buyer withTV/radio flighting codes and print keynumbers/captions.

The media buyer will then prepareand issue flighting schedules and copyinstructions to the relevant mediaowners. In the event of anymisflightings or poor reproduction, themedia buyer will then negotiatecompensation and advise the GCISaccordingly.

o Issuing of purchase ordernumbers

Each approved media schedule,whether it be TV, print, radio orcinema, requires its own individualpurchase order number which is to beattached to the schedule at the time ofsigning off by the GCIS. This purchaseorder number is essential in that itprovides physical proof that the buyingagency has received approval tosecure the time and space as detailedon the Implementation Plan and Buying


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Brief. Without this purchase ordernumber they are not in a position tosecure and confirm time or space.Before order numbers are issued,departments must transfer funds to theGCIS account.

o Penalties for late paymentOverdue payments will be reconciledand charged at 2% over the standardbase rate.

o Reconciliation of accountAny debits or credits passed for aspecific month will be included in thefollowing month’s account.

8.5. Distribution

If your marketing strategy includes thedistribution of material to your targetaudiences, do consider the following:o ensure that the material is tailored

to the needs of your targetaudience.

o your method of distribution musttake into account the location ofyour audiences (urban-rural divide),language, gender and culturalissues.

o where appropriate the materialmust be distributed electronically.

o since distribution can be a timeconsuming, costly and labour intensive activity, you may want toemploy the services of a reputable distribution agency.Consult with the GCIS with regard to suitable agencies.

8.6. Managing the CorporateIdentity of the Government

What is Corporate Identity? Every organisation, company or brand

has a distinct identity that differentiatesit from competitors. It allowscustomers, audiences, suppliers,stakeholders and staff to recognise,understand and clearly describe theorganisation concerned. The complexidentity of an organisation includes theeffectiveness of its services orproducts, the shared values andambitions of its employees, thecorporate tone of voice and publicrelations profile. Naturally, its visualappearance or visual identity plays akey role.

Visual identity manifests itself in manyways. In addition to its logo, typefaceand colours, the following allcontribute to the brand architecturecreated by the identity: stationery;marketing literature; buildings;signage; customer information;vehicles, and every aspect ofpromotional activity from a high-profileadvertising campaign to the design ofa promotional leaflet.

Why Corporate Identity forgovernment?

The public sector in South Africa isvast and confronted with a multitude ofchallenges in a very competitiveservice and communicationenvironment. Often these challengesare determined by the socio-economicand political environment of thecountry.

The initiative to establish a CorporateIdentity for government was derivedfrom the following Comtask Reportrecommendation: ’It is proposed thatall government buildings haverecognisable corporate imaging andthat documents and other products


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have a design or official logo thatmakes them easily identifiable andaccessible.’

This is addressed by applying the Coatof Arms to a branding strategy for thewhole of government.

Government departments compete witheach other for staff, funding, customerservice and a share of voice and mind.This is a minor phenomenon whencompared to the extent of thecompetition for the same resources andassets with the private sector. The only way to achieve success in sucha highly competitive arena is throughdifferentiation, by developing adistinctive brand personality and set ofvalues, which appeal to the State’s keyaudiences.

When well managed, Corporate Identitycan be a powerful means of integratingthe many departments and programmesessential to the State’s success. It canalso provide the visual cohesionnecessary to ensure that all corporatecommunications are coherent with eachother and result in an image consistentwith the State's ethos and character.

What is the Corporate Identityfor government?

The ushering in of democracy in SouthAfrica meant that the national symbolshad to reflect the principles of the newera. The National Flag was introducedin 1994. The Cabinet approved thehighest visual symbol of the State, theNational Coat of Arms, as the officialCorporate Identity for government inMarch 2000. The National Coat ofArms was launched on 27 April 2000.

The Department of Arts and Culture,through the Bureau of Heraldry,registers and promotes the nationalsymbols. Part of the responsibilities isto protect the integrity of the symbolsthrough the Heraldry Act, 1942 (Act18 of 1942), and the generalguidelines made available to thepeople. The Bureau of Heraldryregistered the design of the Coat ofArms, thereby assuming responsibilityto protect and promote it.

In 2001, the GCIS initiated the designof the new Coat of Arms andcommissioned research on theapplication of the Coat of Arms intothe Corporate Identity programme forgovernment. The main objective of thisresearch was to solicit input from thekey roleplayers on how the Coat ofArms should be applied consistently asbranding throughout government.The research report made a number ofrecommendations, including thedevelopment of a branding manual.

The Coat of Arms National CorporateIdentity Guidelines regulate the use ofthe Coat of Arms as branding forgovernment. The Guidelinescommunicate the important messageon the respect and limits to the use ofthe Coat of Arms, to further protectthem from unjust commercialexploitation and abuse.

The Guidelines also help in thepopularisation of the Coat of Arms. To address the current inconsistentapplication of the Government Brand,the GCIS developed a CorporateIdentity Manual for government. TheManual will facilitate easy recognitionof communication from government bythe public.


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8.7. Campaign management

Over the past few years of the newpolitical dispensation communicatorshave had to deal with specificcampaigns, which required planning andmanagement. To name just a few, thegovernment has dealt with the ArriveAlive campaign, HIV/AIDS awareness,Taxi Recapitalisation Programme, andmany more. Many of these campaignshave presented communicators with avariety of challenges. For all of themthere are basic steps that are essential toguarantee reasonable success. Anotherchallenge is that a developmentalparadigm requires communicators tounderstand and plan campaigns in aparticular manner.When a campaign is to be embarkedupon, it must be preceded by:

o thorough research of its objectives,audiences, feasibility and possible consequences

o identification of costs and capacityneeded

o a clear strategy and Programme ofAction

o project leadershipo crisis anticipation (Drawing of

scenarios and possible solutions)o identification of key players and

timeframes

o consistent, efficient and effectivecommunication with the target audience

o decision on the leadingcommunication voice on the campaign if necessary

o if you are to select an agency tomanage a campaign, have clear guidelines, based on the objectivesof the campaign. Efficiency is crucial.

Managing communicationprojects effectively

Project Design

This process seeks to guide you as acommunicator to identify key issueswhen managing a communicationproject. It will help you manage whatsteps you have to undertake to achievemaximum success.

A. Project identification

1. Project Title2. Client3. Project Leader (GCIS)4. Project Leader (client)5. Theme Supervisor

B. Project design processflow

Project design process flow

Project initiation

Monitoringand

evaluation Implementing theprojectplan

Brainstorming

Allocate resources

Planning anddeveloping project

plan


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ELECTRONIC MEDIA

SABC Television Services

Mail: Private Bag X1, AUCKLAND PARK, 2006Street: Artillery Road, Auckland Park, JOHANNESBURGTel: (011) 714 5150Fax: (011) 714 5180

SABC Radio

Mail: Private Bag X1, AUCKLAND PARK, 2006Street: Artillery Road, Auckland Park, JOHANNESBURGTel: (011) 714 5150Fax: (011) 714 5180

SABC AFRICA

Mail: Private Bag X1, AUCKLAND PARK, 2006Street: Artillery Road, Auckland Park, JOHANNESBURGTel: (011) 714 6362Fax: (011) 714 5014E-Mail: [email protected]

M-Net Television

Mail: PO Box 2963, PINEGOWRIE, 2123Street: 137 Hendrik Verwoerd Drive, Randburg, JOHANNESBURGTel: (011) 686 6000Fax: (011) 686 6666E-mail: [email protected]

ETV

Mail: PO Box 12124, Mill Street Gardens, CAPE TOWN, 8010Street: Block B Long Kloof Studios, Darters Road Gardens, CAPE TOWNTel: (021) 481 4500Fax: (021) 481 4520/4630E-mail: [email protected]

567 Mw Cape Talk

Mail: PO Box 567, VLAEBERG, 8018Street: Cape Talk Radio Building, 183 Bree Street, CAPE TOWNTel: (021) 488 1500Fax: (021) 488 1550E-mail: [email protected]


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702 Talk Radio

Mail: PO Box 5572, RIVONIA, 2128Street: 5 Gwen Lane, Sandton, JOHANNESBURGTel: (011) 506 3200Fax: (011) 506 3633E-mail: [email protected]

Business Day Radio

Mail: PO Box 1745, SAXONWOLD, 2132Street: Times Media House, 4 Bierman Avenue, Rosebank, JOHANNESBURGTel: (011) 280 3000Fax: (011) 280 5585E-mail: [email protected]

Classic fm

Mail: PO Box 782, AUCKLAND PARK, 2006Street: Jorissen Place, 6th floor, Jorissen Street, Braamfontein, JOHANNESBURGTel: (011) 408 5235Fax: (011) 408 5249E-mail: [email protected]

East Coast Radio

Mail: Private Bag X9495, DURBAN, 4000Street: East Coast Radio House, 315 Umhlanga Rocks Drive, Umhlanga,

DURBANTel: (031) 570 9495Fax: (031) 566 3531E-mail: [email protected]

Highveld Stereo

Mail: PO Box 3438, RIVONIA, 2128Street: 5 Gwen Lane, Sandown, Sandton, JOHANNESBURGTel: (011) 506 3200Fax: (011) 282 3900E-mail: [email protected]

Jacaranda fm

Mail: PO Box 11961, CENTURION, 0046Street: 1 Samrand Avenue, Kosmosdal Ext 11, Midrand, JOHANNESBURGTel: (012) 673 9100Fax: (012) 657 0104/5E-mail: [email protected]


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Kaya fm

Mail: PO Box 2869, PARKLANDS PARK, 2121Street: 38 cnr Bolton Road and 4th Avenue, Rosebank, JOHANNESBURGTel: (011) 442 5544/48/49Fax: (011) 442 3509E-mail: [email protected]

Punt Geselsradio

Mail: Private Bag X201, MIDRAND, 1685Tel: (011) 655 5014Fax: (011) 315 9720E-mail: [email protected]

Yfm

Mail: Postnet Suite 148, Private Bag X31, SAXON WORLD,JOHANNESBURG

Street: Office 1A Block A, Regidend Place, Cradock, JOHANNESBURGTel: (011) 880 7070Fax: (011) 880 6966E-mai:l [email protected]

Radio Algoa

Mail: PO Box 5973 Walmer, PORT ELIZABETH, 6065Street: Algoa House, The Board Walk, Marine Drive, Summerstrand,

PORT ELIZABETHTel: (041) 505 9497Fax: (041) 583 5555E-mail: [email protected]

P4 Radio (Cape Town) Station

Mail: PO Box 211, GREEN POINT, 8051Street: Fatbel Building, 3rd Floor, cnr Sommerset and de Smidt Streets, Green

Point, CAPE TOWNTel: (021) 406 8900Fax: (021) 406 8940E-mail: [email protected]

P4 Radio (Durban) Station

Mail: PO Box 4995, DURBAN, 4000Street: 67 Old Fort Road, DURBANTel: (031) 310 9900Fax: (031) 310 9914E-mail: [email protected]


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NEWS AGENCIES

Reuters

Mail: PO Box 2662, JOHANNESBURG, 2000Street: Chelsea Building, 138 West Street, Sandton, JOHANNESBURGTel: (011) 775 3131Fax: (011) 775 3132E-mail: [email protected]

South African Press Association (SAPA)

Mail: PO Box 7766, JOHANNESBURG, 2000Street: Cotswold House, Greenacres Office Park, cnr Victoria and Rustenburg

Roads, Victory Park, JOHANNESBURGTel: (011) 782 1600Fax: (011) 782 1587E-mail: [email protected]

Africa Eye News Network

Mail: PO Box 6896, NELSPRUIT, 1200Street: Prominent Centre, Suite 30, Louistrichardt, NELSPRUITTel: (013) 755 4117/8Fax: (013) 755 4119/8E-mail: [email protected]

I-Net Bridge

Mail: PO Box 2394, SAXONWOLD, 2132Street: Inet Building, 7 Sturdee Avenue, Rosebank, JOHANNESBURG, 2196Tel: (011) 280 0600Fax: (011) 280 0686E-mail: [email protected]

Iafrica Photos

Mail: PO Box 15479, VLAEBERG, 8018Street: 23 Saulisbury Street, Upperwoodstock, CAPE TOWNTel: (021) 447 4717Fax: (021) 447 9500E-mail: [email protected]


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MORNING NEWSPAPERS (AFRIKAANS)

Beeld

Mail: PO Box 333, AUCKLAND PARK, 2006Street: Nasionale Media Ltd, Media Park, 69 Kingsway Street, Auckland Park,

JOHANNESBURGTel: (011) 713 9000Fax: (011) 713 9956/7E-mail: [email protected]

Mail: Private Bag X202, PRETORIA, 0001Street: DLV Park, 1166 Schoeman Street, Hatfield, PRETORIATel: (012) 420 7808Fax: (012) 420 7810E-mail: [email protected]

Burger (Die)

Mail: PO Box 692, CAPE TOWN, 8000Street: 40 Heerengratch Street, CAPE TOWNTel: (021) 406 2121Fax: (021) 403 3965E-mail: [email protected]

Mail: PO Box 525, PORT ELIZABETH, 6000Street: Ivor-Benn Close, Fairview, PORT ELIZABETHTel: (041) 503 6111Fax: (041) 503 6138E-mail: [email protected]

Volksblad

Mail: PO Box 267, BLOEMFONTEIN, 9300Street: 79 Nelson Mandela Avenue, BLOEMFONTEINTel: (051) 404 7600Fax: (051) 430 6949E-mail: [email protected]


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MORNING NEWSPAPERS (ENGLISH)

Business Day

Mail: PO Box 1745, SAXONWOLD, 2132Street: Johnnic House, 4 Biermann Avenue, Rosebank, JOHANNESBURGTel: (011) 280 3000Fax: (011) 280 5505

Mail: PO Box 2447, CAPE TOWN, 8000Street: Times House, 2nd Floor, 35 Wale Street, CAPE TOWNTel: (021) 488 1700Fax: (021) 488 1701E-mail: [email protected]

Business Report

Mail: PO Box 1014, JOHANNESBURG, 2000Street: 47 Sauer Street, JOHANNESBURGTel: (011) 633 2484Fax: (011) 838 2693E-mail: [email protected]

Cape Times

Mail: PO Box 11, CAPE TOWN, 8000Street: Independent Newspaper Holdings Ltd, Newspaper House, 4th Floor,

122 St George's Mall, CAPE TOWNTel: (021) 488 4911Fax: (021) 488 4717/4744E-mail: [email protected]

Citizen (The)

Mail: PO Box 43069, Industria West, JOHANNESBURG, 2000Street: 9 Wright Street, Industria West, JOHANNESBURG, 2000Tel: (011) 248 6000Fax: (011) 248 6213/4

Mail: PO Box 681, CAPE TOWN, 8000Street: Die Groote Kerk Building, 10th Floor, Office No 1006, Adderley Street,

CAPE TOWNTel: (021) 461 6958Fax: (021) 461 6959E-mail: [email protected]


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Daily Dispatch

Mail: PO Box 131, EAST LONDON, 5200Street: 35 Caxton Street, EAST LONDONTel: (043) 702 2000Fax: (043) 743 5155E-mail: [email protected]

Diamond Fields Advertisers

Mail: PO Box 610, KIMBERLEY, 8301Street: Independent Newspapers Holdings Ltd, cnr Villiers and Bean Street,

KIMBERLEYTel: (053) 832 6261Fax: (053) 832 1141E-mail: [email protected]

Mercury (The)

Mail: PO Box 950, DURBAN, 4000Street: Independent Newspapers Holdings Ltd, 18 Osborne Street, Greyville,

DURBANTel: (031) 308 2911Fax: (031) 308 2333E-mail: hub@ann independent.co.za

Natal Witness (The)

Mail: PO Box 362, PIETERMARITZBURG, 3200Street: 45 Willowton Road, PIETERMARITZBURGTel: (033) 355 1111Fax: (033) 355 1122E-mail: [email protected]

Pretoria News

Mail: PO Box 439, PRETORIA, 0001Street: Independent Newspapers Holdings Ltd, 216 Vermeulen Street,

PRETORIATel: (012) 300 2000Fax: (012) 328 7166E-mail: [email protected]


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Sowetan

Mail: PO Box 6663, JOHANNESBURG, 2000Street: 61 Commando Road, Industria West, JOHANNESBURGTel: (011) 471 4000Fax: (011) 474 8834E-mail: [email protected]

Star (The)

Mail: PO Box 1014, JOHANNESBURG, 2000Street: 47 Sauer Street, JOHANNESBURGTel: (011) 633 9111Fax: (011) 836 6186E-mail: [email protected]

ThisDay

Mail: 3 Gwen Lane, Sandown, Sandton, JOHANNESBURG, 2196Street: 3 Gwen Lane, Sandown, Sandton, JOHANNESBURGTel: (011) 217 2000/2194Fax: (011) 783 6737E-mail [email protected]

AFTERNOON NEWSPAPERS (ENGLISH)

Cape Argus (The)

Mail: PO Box 56, CAPE TOWN, 8000Street: Independent Newspapers, 122 St George's Mall, CAPE TOWN, 8001Tel: (021) 488 4911Fax: (021) 488 4156/4793E-mail: [email protected]

Daily News (The)

Mail: PO Box 47549, GREYVILLE, 4023Street: Independent Newspapers Holdings Ltd, 18 Osborne Street, Greyville,

DURBANTel: (031) 308 2911Fax: (031) 308 2111/2715E-mail: [email protected]


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East Cape Weekend Post

Mail: Private Bag X6071, PORT ELIZABETH, 6000Street: 19 Bulcan Street, PORT ELIZABETHTel: (041) 504 7911Fax: (041) 585 4966E-mail: [email protected]

SUNDAY NEWSPAPERS (AFRIKAANS)

Rapport

Mail: PO Box 333, AUCKLAND PARK, 2006Street: 69 Media Park, Kingsway, Auckland Park, JOHANNESBURGTel: (011) 713 9002Fax: (011) 713 9977E-mail: [email protected]

SUNDAY NEWSPAPERS (EGLISH)

City Press

Mail: PO Box 3413, JOHANNESBURG, 2000Street: Media Park, 69 Kingsway, Auckland Park, JOHANNESBURGTel: (011) 713 9001Fax: (011) 713 9985/6E-mail: [email protected]

Sunday Independent (The)

Mail: PO Box 1014, JOHANNESBURG, 2000Street: 47 Sauer Street, JOHANNESBURG, 2001Tel: (011) 633 9111Fax: (011) 834 7520E-mail: [email protected]

Sunday Times

Mail: PO Box 1742, SAXONWOLD, 2132Street: Johnnic House, 4 Biermann Avenue, Rosebank, JOHANNESBURGTel: (011) 280 3000Fax: (011) 280 5150/1E-mail: [email protected]


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Sunday Tribune

Mail: PO Box 47549, GREYVILLE, 4023Street: Independent Newspapers Holdings Ltd, 18 Osborne Street, Greyville,

DURBANTel: (031) 308 2911Fax: (031) 308 2715E-mail: [email protected]

Sowetan Sunday World

Mail: PO Box 30315, WIBSEY, 1717Street: 61 Commando Road, Industria West, JOHANNESBURGTel: (011) 471 4200Fax: (011) 471 4164E-mail: [email protected]

Sunday Sun

Mail: PO Box 3413, JOHANNESBURG, 2000Street: RCP Media, Media Park, 69 Kingsway, Auckland Park,

JOHANNESBURGTel: (011) 713 9001Fax: (011) 713 9731E-mail: [email protected]

FINANCIAL PUBLICATIONS (AFRIKAANS)

Finansies en Tegniek

Mail: PO Box 786466, SANDTON, 2146Street: 5 Protea Place, Media 24, 1st Floor, Fredman Drive, Sandown,

Sandton, JOHANNESBURGTel: (011) 263 4700Fax: (011) 884 0851E-mail: [email protected]

FINANCIAL PUBLICATIONS (ENGLISH)

Finance Week

Mail: Private Bag X786466, SANDTON, 2146Street: Protea Place, Media 24, 1st Floor, Friedman Drive, Sandown, Sandton,

JOHANNESBURGTel: (011) 263 4700Fax: (011) 884 0851E-mail: [email protected]


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Financial Mail

Mail: PO Box 1744, SAXONWORLD, 2132Street: Johnnic Communication Media House, 4 Biermann Avenue, Rosebank,

JOHANNESBURGTel: (011) 280 3000/5808Fax: (011) 280 5800E-mail: [email protected]

WEEKLY PUBLICATIONS (ENGLISH)

Engineering News

Mail: PO Box 75316, GARDENVIEW, 2074Street: Bedford Centre, East Tower, 4th Floor, Bedford Gardens, Bedfordview,

JOHANNESBURGTel: (011) 622 3744/8Fax: (011) 622 9350E-mail: [email protected]

Ilanga

Mail: P O Box 2159, DURBAN, 4000Street: 128 Umgeni Road, DURBANTel: (031) 309 4350Fax: (031) 309 3489/1938E-mail: [email protected]

Mail and Guardian

Mail: PO Box 91667, AUCKLAND PARK, 2006Street: Media Mill, 7 Quince Road, Milpark, JOHANNESBURGTel: (011) 727 7000Fax: (011) 727 7111E-mail: [email protected]

Post (The)

Mail: PO Box 47549, GREYVILLE, 4023Street: 19 Osborne Street, Greyville, DURBAN, 4000Tel: (031) 308 2424Fax: (031) 308 2427E-mail: [email protected]


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COMMUNITY RADIO STATIONS

ALX fm

Mail: PO Box 39108, BRAMLEY, 2018Street: Alexsan Kopan Resource Centre, cnr 12 Avenue and Selborne Street,

Bramley, JOHANNESBURGTel: (011) 443 9991Fax: (011) 882 1148E-mail: [email protected]: FM 89.1

Barberton Community Radio

Mail: PO Box 9163, BARBERTON, 1300Street: 2 Natpur Road, BARBERTON, 1300Tel: (013) 712 6590/6Fax: (013) 712 6591E-mail: [email protected]: FM 104.1

Botlokwa Community Radio

Mail: PO Box 1963, DWARS RIVER, 0812Street: Botlokwa Mphakane, Next to Tribal Office and Satelite Police StationTel: (015) 527 0683Fax: (015) 527 0683Frequency: FM 89.3

Bush Radio

Mail: PO Box 13290, MOWBRAY, 7705Street: 330 Victoria Road, Salt River, CAPE TOWNTel: (021) 448 5450Fax: (021) 448 5451E-mail: [email protected]: FM 89.5

Radio Bushbuckridge

Mail: PO Box 2014, BUSHBUCKRIDGE, 1280Street: Office E, Bushbuckridge Old Complex, BUSHBUCKRIDGETel: (013) 799 1486Fax: (013) 799 1486/1378Frequency: FM 88.4


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Cape Community fm

Mail: PO Box 50, MUIZENBERG, 7950Street: 146 Main Road, Muizenburg, CAPE TOWNTel: (021) 788 9492Fax: (021) 788 9493E-mail: [email protected]: FM 104

Chinese Community Radio

Mail: PO Box 623, NOORDWYK, 1687Street: 1788 Essenood Road, Midrand, JOHANNESBURGTel: (011) 318 1732/1729Fax: (011) 318 3152E-mail: [email protected]: MW 835.5

East Rand Stereo

Mail: PO Box 54, SPRINGS, 1560Street: East Rand Stereo Building, 13 Louise Botha Street, Castle Bay, SPRINGSTel: 083 910 0939Fax: 083 910 1939E-mail: [email protected]: FM 93.9

East Wave Radio

Mail: PO Box 3000, LENASIA, 1820Street: 7354 Protea Avenue, Ext 8 Lenasia, JOHANNESBURGTel: (011) 854 4451Fax: (011) 854 4414Frequency: FM 92.2

Fine Music Radio

Mail: PO Box 1013, CAPE TOWN, 8000Street: Arts Cape Theatre Centre, Hertzog Bullawayo, Offshore, CAPE TOWNTel: (021) 401 1013Fax: (021) 401 1014E-mail [email protected]: FM 101.3


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Good News Community Radio

Mail: PO Box 33, CANELANDS, 4341Street: Givannadi Building, Sunfield Drive, Shortlanes, CANELANDSTel: (032) 533 3003Fax: (032) 533 3002E-mail: [email protected]: FM 98.0

Radio Helderberg

Mail: PO Box 5509, HELDERBERG, 7135Street: cnr N2 and R44 Roads, Northern Entrance, Somerset Mall,

HELDERBERGTel: (021) 852 7483/4Fax: (021) 852 7482E-mail: [email protected]: FM 95.9

Highway Radio

Mail: Suite 221, Postnet X817, NEW GERMANY, 3620Street: 49 Kings Road, PINETOWN, 3620Tel: (031) 709 2950Fax: (031) 709 2925E-mail: [email protected]: FM 101.5

Iscorian fm

Mail: PO Box 2, VANDERBIJLPARK, 1900Street: Belfast Boulevard Street, VANDERBIJLPARK, 1911Tel: (016) 889 2005Fax: (016) 889 4694E-mail: [email protected]: FM 102.2

Kangala Community Radio

Mail: PO Box 119, EKANGALA, 0121Street: Kangala Community Radio, 135A Section D, EKANGALATel: (013) 934 8669Fax: (013) 934 8673E-mail: [email protected]: FM 92.8


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Link fm

Mail: PO Box 18368, QUIGNEY, 5211Street: No 6 3rd Floor, River Park Building, Pondy Road, EAST LONDON,5201Tel: (043) 743 0056Fax: (043) 743 0065E-mail: [email protected]: FM 97.1

Moutse Community Radio

Mail: PO Box 2000, ELANDSDOORN, 0485Street: Stand no 2956, Sempupuru, DENNILTONTel: (013) 980 0532Fax: (013) 980 0059/16E-mail: [email protected]: FM 95.5

New Panhellenic Voice

Mail: PO Box 4077, EDENVALE, 1610Street: Greek Sporting Club, 7 Civin Drive, Senderwood, JOHANNESBURGTel: (011) 453 3794Fax: (011) 453 3778E-mail: MW 828

Overvaal Stereo

Mail: PO Box 934, VILJOENSKROON, 9520Street: 67 Engelbracht Street, VILJOENSKROONTel: (056) 343 2077Fax: (056) 343 2078E-mail: [email protected]: FM 96.1

Pretoria Radio

Mail: Posbus 14935, SINOVILLE, 0129Street: 378 Brown Pretoria Street, PRETORIATel: (012) 543 0120Fax: (012) 567 7394E-mail: [email protected]: FM 104.2


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Radio 7

Mail: PO Box 2185, HERMANUS, 7200Street: Radio 7, Bergsight Street, Sandbaai, HERMANUSTel: (028) 316 4900Fax: (028) 316 4905E-mail: [email protected]: FM 87.7

Radio Graaff-Reinet

Mail: PO Box 509, GRAAF-REINET, 6280Street: SB van Zyl Building, 133 Church Street, GRAAF-REINETTel: (049) 892 5716Fax: (049) 892 5716Frequency: FM 90.2

Radio 786

Mail: PO Box 364, GATESVILLE, 7766Street: Radio 786 Building, 05 Ernest Road, Rylands, GATESVILLETel: (021) 699 1786Fax: (021) 699 0786Frequency: FM 100.4

Radio Atlantis

Mail: PO Box 3071, REYGERDAL, 7350Street: 1 Dolly Busine Centre, Ardennes, ATLANTISTel: (021) 572 4320/3146Fax: (021) 572 4320E-mail: [email protected]: FM 107.9

Radio Kwezi

Mail: PO Box 49415, KRANSKOP, 3268Street: Silverstream Farm, KRANSKOP, 3268Tel: (032) 481 5520/2520Fax: (032) 481 5523E-mail: [email protected]: FM 90.5


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Radio KingFisher

Mail: PO Box 34403, NEWTON PARK, 6005Street: Manie Steyn Trust Building, 34 Newton Street, NEWTON PARKTel: (041) 365 5785Fax: (041) 364 1038E-mail: [email protected]: FM 103.8

Radio Mafisa

Mail: PO Box 7047, RUSTENBURG, 0300Street: 161 Malan Street, RUSTENBURGTel: (014) 592 7620Fax: (014) 592 3072E-mail: [email protected]: FM 89.9

Radio Maritzburg

Mail: PO Box 3446, PIETERMARITZBURG, 3200Street: Publicity House Building, 177 Commercial Road, PIETERMARITZBURGTel: (033) 342 4650Fax: (033) 342 6510Frequency: FM 107.6

Radio Rippel

Mail: PO Box 9121905, SILVERTON, 0161Street: 30 Dehaulland Cresent, Persequo Park, SILVERTONTel: (012) 349 2574Fax: (012) 349 2578E-mail: [email protected]: FM 90.5

Radio Shimla

Mail: PO Box 659, University of Free State, BLOEMFONTEIN, 9300Street: Medical Centre, University of Free State, BLOEMFONTEINTel: (051) 448 2048Fax: (051) 444 0851E-mail: [email protected]: FM 97.0


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Radio Teemaneng

Mail: PO Box 1895, KIMBERLEY, 8301Street: Old Pescod Building, 31 Scalan Street, New Park, KIMBERLEYTel: (053) 833 3786Fax: (053) 833 3787Frequency: FM 89.1

Radio TNG

Mail: Private Bag X07, PRETORIA NORTH, 0116Street: TNG Main Campus, Two College Road, SOSHANGUVE, 0116Tel: (012) 799 9257Fax: (012) 799 9256Frequency: FM 96.2

Radio Today

Mail: PO Box 2820, PARKLANDS, 2121Street: 176 Jan Smuts Avenue, PARKTOWN NORTH, 0193Tel: (011) 880 0369Fax: (011) 880 5839Frequencies: FM 106.3, MW 1485

Radio Turf

Mail: Private Bag X1106, SOVENGA, 0727, POLOKWANEStreet: New Administration Block, University of the North, Sovenga,POLOKWANETel: (015) 268 3062/3Fax: (015) 267 0152E-mail: [email protected]: FM 103.8

Radio Tygerberg

Mail: PO Box 4321, TYGERVALLEY, 7536Street: Noble Park, cnr Corie and Old Paarl Streets, BELLVILLETel: (021) 948 8801Fax: (021) 948 8870E-mail: [email protected] or [email protected]: FM 96.7


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Radio Panorama

Mail: PO Box 605, HENNENMAN, 9445Street: 25 Maryna Street, HENNENMANTel: (057) 573 1005/6Fax: (057) 573 1007E-mail: [email protected]: FM 107.6

Radio Rosestad

Mail: PO Box 28894, DANHOF, 9310Street: Cockram Avenue, Groenvlei, BLOEMFONTEINTel: (051) 436 6744Fax: (051) 436 7340E-mail: [email protected]: FM 100.6

Radio West Rand

Mail: PO Box 2566, WILROPARK, 1731Street: cnr Swart and Mimosa Streets, WILROPARKTel: (011) 768 0270-3Fax: (011) 768 0274E-mail: [email protected]: FM 90.7

Rhodes Music Radio

Mail: PO Box 94, GRAHAMSTOWN, 6140Street: 1st Floor, Student Union Building, Prince Alfred Street, GRAHAMSTOWNTel: (046) 603 8848Fax: (046) 622 8608E-mail: [email protected]: FM 89.7

Rainbow fm

Mail: PO Box 69, ROODEPOORT, 1725Street: SIM Communication Centre, 16 Mare Street, ROODEPOORTTel: (011) 763 7440Fax: (011) 763 6962E-mail: [email protected]: FM 90.7


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Soshanguve Community Radio

Mail: PO Box 200, SOSHANGUVE, 0152Street: Shop 45, NAFCOC Centre, SOSHANGUVETel: (012) 799 6054Fax: (012) 799 8334Frequency: FM 93.0

Tuks fm

Mail: PO Box 13762, HATFIELD, 0028Street: Student Centre, 3rd Floor, University of Pretoria, PRETORIATel: (012) 362 5316/7Fax: (012) 342 5313E-mail: [email protected]: FM 107.2

UCT Radio

Mail: Private Bag X31, Rhodes Gift, RONDEBOSCH, 7700Street: Third Floor Leslie Social Science Building, University Avenue, Universityof Cape Town, RONDEBOSCHTel: (021) 686 1870Fax: (021) 686 1871E-mail: [email protected]: FM 104.5

Unitra Community Radio

Mail: Private Bag X01, Unitra, UMTATA, 5117Street: Unitra Community Radio, Old Library Building, Nelson Mandela Drive,Unitra, UMTATATel: (047) 502 2829/2875Fax: (047) 502 2801E-mail: [email protected]: FM 97.0

Univen Radio

Mail: Private Bag X5050, THOHOYANDOU, 0950Street: Library Building, University of Venda, THOHOYANDOUTel: (015) 962 8336Fax: (015) 962 4741E-mail: [email protected]: FM 99.8


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Vaal Community Radio (VCR)

Mail: PO Box 301, VEREENIGING, 1930Street: Mario Milan Drive, Reviera Country Club, VEREENIGINGTel: (016) 455 4080/1/2/3Fax: (016) 455 4084E-mail: [email protected]: FM 90.6

Voice of the Cape

Mail: PO Box, VLAEBERG, 8018Street: Sablay Building, 2 Queenspark Avenue, Salt River, CAPE TOWNTel: (021) 447 7262Fax: (021) 447 7271E-mail: [email protected]: FM 100.4

Vukani Community Radio

Mail: PO Box 373, ELLIOT, 5460Street: 327 Calusa Building, cnr Bashee Street and Umzimvubu Road, CALATel: (047) 877 0095Fax: (047) 877 0143E-mail: [email protected]: FM 100.3

Zibonele Community Radio

Mail: PO Box 294, KHAYELITSHA, 7783Street: Sanco Building, DD Block, Manyano Street, Town 2, KHAYELITSHATel: (021) 361 9344Fax: (021) 361 5194E-mail: [email protected]: FM 92.2


Government Communicators Handbook · COMMUNICATORS’ HANDBOOK page 57 language radio stations to...

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Transcript of Government Communicators Handbook · COMMUNICATORS’ HANDBOOK page 57 language radio stations to...