Governança de TI em um mundo cada vez mais hiperconectado
-
Upload
cezar-taurion -
Category
Internet
-
view
276 -
download
1
description
Transcript of Governança de TI em um mundo cada vez mais hiperconectado
TI 2020: os desafios da governança de TI em uma sociedade cada vez mais hiperconectada
Cezar TaurionLitteris [email protected]
Ondas tecnológicas em TI geraram diferentes tipos de
valor
1980 2000
Mainframe
PCInternet
Eras of IT Deployment - Illustrative$
Challenge solved Value created
Mainframe automates high frequency
transactions
Transforms and scales back-office
functions, making possible modern
corporation
PC’s automate individual transactionsTransforms individual capability and
productivity, re-engineering the corporation
Internet automates interactionsTransforms and launches business models,
accelerating the global economy
?
2020
3
“It’s now too late to have a digital strategy. What you need is a
business strategy that includes digital” (Institute for the Future)
De
gre
e o
f e
co
no
mic
im
pa
ct
(fu
nctio
ns, in
du
str
ies, g
eo
gra
ph
ies)
Digital products and
infrastructure
• Digital products (e.g.
Music, Entertainment)
• Infrastructure (e.g.
Telco, Software, IT
Infrastructure)
Digital distribution and
web strategy
• e-commerce (e.g.
Retail, Electronics)
• Efficiency through
web strategy (e.g.
Government)
Late 1990s 2000s 2010s
Limited
Time
Pervasive
Transformação digital está se tornando ubíqua
* Note: Digital transformation of business models impacts both public and private sector organization
Digital transformation of
business models*
• Mobile revolution
• Social media
• “Hyper digitization”• Power of analytics
A SOCIEDADE
HIPERCONECTADA
TECNOLOGIA
PERVASIVA E
COMPUTAÇÃO
SOCIAL
UM NOVO
AMBIENTE DE
TRABALHO
TUDO EM
TEMPO REAL
UMA NOVA
GERAÇÃO
Midias sociais fazem parte do dia a dia do brasileiro
Celulares/ smartphones/tablets já se igualam em numero à
população do planeta…
As coisas acontecem muito rapido no mundo cada vez mais
hiperconectado
Quem é esta geração digital?
Computing is not about computers anymore. It
is about living!
Revisitando a pirâmide de Maslow
1. Everything that’s already in the world when you’re born is just normal.
2. Anything that gets invented between then and before you turn 35 is incredibly exciting and creative and, given opportunity, you can make a career out of it.
3. Anything that gets invented after you’re 35 is against the natural order of things and the beginning of the end of civilization as we know it, until it’s around for about 10 years, when it gradually turns out to be alright.
O novo sempre desperta reações contrárias
Law of Disruption
Social, political, and economic systems change incrementally, but technology changes exponentially.(Larry Downes)
A 3ª geração da plataforma de computação, a 3ª fase da Internet,
e a explosão de informações estão colidindo para formar uma revolução de
ruptura e de transformação
1964 2008200319941981
Quantidade de
dados coletados
e armazenados
Gerações de
plataformas
Computacionais
Fases da
Internet
2012
2020-2
Cloud, Social, Big Data and Mobile all overlap and interlink in a
convergence of four market forces, but the technology is maturing
at different rates.
22 Source: Gartner, “Cloud and the Nexus of Forces: A Foundation for Global Class Deployment,” June 2012
Social business is clearly important for consumer,
but not clear what the full business impact will be
Cloud is more mature, but concerns remain about
security
Mobile is currently about access and presentation. Needs development of killer apps for business
Information is now all about Big Data, with some
organisations missing out the data warehouse stage
entirely
Solution impacts:Digital MarketingMulti-touch ecommerceTalent ManagementSupply Chain ManagementSalesforce Automation
Technology impacts:ConsumerisationBYODGamificationSocial businessBig Data
What is coming?
In 2021, cloud computing is simply computing,
corporate office parks are senior housing facilities and
the IT organization of the future has been absorbed by
the business.
Internal IT becomes an internal cloud.
IT becomes a services broker.
IT will become a function of the business.
Gartner, 2011
Explosão da mobilidade
5.6 Billion
Personal Devices Sold
1 TrillionConnected
Devices
41% CAGR
Wearable Wireless Devices
2013 2014 2015
227
Mobile Computing will impact all business processes, requiring
new application solutions written just for mobile
27
“Second generation mobile strategies differ
considerably from those of the first
generation. They must be multichannel,
part of your holistic digital strategy, and
include innovative mobile-only capabilities.”
– Gartner
New Strategies / Solutions Needed
Top Five aplicações para 2020…uma estimativa
Connected CarBy 2020 90% of new passenger cars sold will have some form of vehicle platform, up from 10% in 2012
Clinical Remote MonitoringClinical remote monitoring estimated to generate US$350 billion in healthcare cost savings and benefits from pre-emptive action.
SecurityEnhanced remote monitoring and flexible security management is estimated to drive US$250 billion worldwide by 2020
Assisted LivingSaving associated with people being supported in their own homes rather than care homes will be USD$270 billion.
Pay as you drive insuranceUK’s Automobile Association claims that PAYD can save drivers up to USD$1,300 per year.
Mobile First will be at the core of software,
services and systems
• Mobile First is about re-imagining businesses around constantly connected employees and customers
• It is accelerating the coherent integration of cloud, social, and analytics
• Mobile First is NOT “Mobile Also”
– Not just another projection of back-end systems
– Requires rethinking value in a larger ecosystem
– Requires deep understanding of rapid industry shifts
– Requires the creation of new models of customer value
– Requires rapid creation of new solutions and integration models
Forecasts call for billions and billions of
connected devices
“In 2020, Over 30 Billion Connected
Devices Will Be In Use.” – Gartner
“There will be 212 B devices or things
connected to networks by 2020” - IDC
“Driven by reducing price per
connection and the consequent rapid
growth in the number of machine-to-
machine (M2M) connections, we
expect the number of connected
objects to reach 50bn by 2020 (2.7%
of things in the world).” – Cisco
“There are more than 10 billion wirelessly
connected devices in the market today; with
over 30 billion devices expected by 2020..”
– ABI Research
“From vehicles and smart phones to
containers and machines – by 2015
more than six billion things will be
connected to the internet.” – Bosch
Enterprise Consumerization Goes Beyond Gadgets
• IT security’s new challenge: controlling sensitive data in un-trusted environments not necessarily designed for enterprises (e.g. consumer-focused devices, cloud services and apps)
Consumer-Focused Business-Focused
Big Data refers to how to collect, store, and manage information that
comes into an enterprise so that it can be harvested for decision
making
34
E você ainda pensava que lia sozinho(a)?
Você não é mais um anônimo...
On Internet, they know you’re a four-year-old male dog that has fleas, prefers canned dog food and was neutered six months after birth, and this data is for sale for a fraction of a cent in massquantities...
Big Data : onde usar?
39
40
Sentiment Analysis
Mudança radical na industria de TI :produtores e
consumidores
Technology is increasingly being
seen as a strategic asset
for leaders
LOB influence over IT spendingis continuing to
grow
Source: IBM Global CEO Study 2012Survey Q1 “What are the most important external forces that will impact your organization over the next 3 to 5 years?”
Over 75% of Smarter
Analytics, Commerce
and Workforce
software purchases
involve a C-Level
LOB exec in at least
one stage of the
decision process
By 2016, 80% of
new IT investments
will involve direct
participation by
LOB executives
with LOBs taking
the lead decision-
maker role in half or
more of those
investments
By 2015, 35%
of enterprise
IT will be
managed
outside the IT
department’s
budgets
35%Budgets to be outside IT
40%LOB willlead
75%Involve LOB
Source: MDI, Gartner, IDC respectively
1 2
3 4
CIO: Chief Innovation Officer (Chief Digital Officer) ou
Career Is Over?
Não tem escolha: ou surfa a onda digital
ou morre afogado...