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© 2019 BookingWhizz. All Rights Reserved. No part of this document may be reproduced or transmitted in any form,by any means (electronic, photocopying, recording or otherwise), without the written permission of the publisher.

Email: [email protected] | Tel: +44 (0)2030 512 408 | www.bookingwhizz.comRegistered Address: 429-433 Pinner Road, Harrow, HA1 4HN, London, United Kingdom Co. Reg No: 8196577

BookingWhizz is a booking technology and online marketing firm established in

London since 2009 and focused exclusively on the hotel industry. It was born

from a vision to help hoteliers take control over the booking process and turn

their websites into the main and most powerful sales tool. Our hand-picked Team

with extensive management experience and skills in the hospitality sector has

developed a complete product with a wide range of powerful in-house solutions

and services which primary goal is driving more bookings to your hotel.

Who We Are

Our core competencies are:

● CRM

● Loyalty Program

● Booking Engine

● Website Services

● Hotel App

● Channel Manager

● GDS Distribution

BookingWhizz have a proven track record of delivering results by helping

branded hotel groups, chains and independent hotels to unlock the power within

to maximize sales. We achieve this by actioning a strategic plan that incorporates

all of our hospitality experience and marketing expertise with the latest in-house

technology, expert independent advice and the highest quality service. All under

one roof

Your success is our success

BookingWhizz

“ ’’

BookingWhizz Portfolio

UK

KSA

JORDAN

IRELAND

INDIA17 +COUNTRIES

UAE

All our tools are designed with ROI in mind.

Power Of Automation

Impressive geographical spread. Premium locations within key capitals and secondary cities.

75,000+ 1000+ 17+ROOMS HOTELS COUNTRIES

WWW.BOOKINGWHIZZ.COM

Integrations 2-Way connection withleading PMS vendors

50+ PMS Vendors


Integrations 2-Way connection withleading Channel Manager, Booking Engine & CRS vendors

100+ Vendors

Get Clients Retention as you never experienced by

harnessing the data collected through our profile

management!

CRM - Data

Guest Life Cycle

❖ Business intelligence that matters

❖ All the key metrics at one place

❖ Aggregate guest value

❖ Central Control Centre for your communication

❖ Enhance guest experience by understanding their

preferences and personalisation of their stay

❖ Targeted data for marketing campaigns

CRM - Data 10

Enhanced GuestProfiles

CRM - Automated Guest Journey Explore how automation will convert your first time guest to a lifelong customer!

PRE-ARRIVAL CAMPAIGNS

Plan experience

IN-STAY CAMPAIGNS

Guide Experience

POST-STAY CAMPAIGNS

NURTURE experience

Weather and Travel Info

Personalised Email Confirmation

Preference Form

Room Upgrades and Special

Requests

Scheduling Activities and

Events

Welcome Survey

Activity & Events Reminder

Food & Beverage offers

Encourage Social Media

Interaction

Relevant Need Period Campaigns

Target Driven Analytics

Guest Satisfaction Survey

Anniversary & Birthday Emails

OTA Direct Booking Offer

Loyalty Program Invitation

Your Customers are on WhatsApp

Are you?

68% of WhatsApp users think it is the easiest way to connect to businesses. As a business Solutions Provider, we are here to help you connect with your customers at every touchpoint on their favourite app.

Say more with lessEnrich communication with images, videos, files, location sharing, contacts, web links, audio files and buttons to keep customers engaged.

10x Reach, Avoid Spam, bypass OTA email encryptionOTA’s encrypts the email address making it difficult to send your message to the guest. Reach 10x more compared to traditional emails only marketing.

Right Language, Everytime.Avoid guess work when sending messages to your guests. WhatsApp detects the language of the phone installation and sends the message in the right language..

10xReach


Email vs WhatsApp Campaign Comparison Ratio

Messaging Stats and comparison from a recent case study of a Ramada Property (Q1 2021)


Case Studies - Retreat Palm Dubai JumeirahAug 2020- April 2021

Case Study - Revenue

Period Nov 2020- Apr 2021

Ramada Downtown Dubai - Total Revenue generated - Room nights, upgrades and Incremental revenue. AED 347,967 ($94,741)

Ramada Hotel & Suites JBRTotal Revenue generated - Room nights, upgrades and Incremental revenue. Revenue - 246,068 ($66,997)


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Post Reviews on Tripadvisor

Now you can Increase & automate your review postings on Tripadvisor/Google with the help of Bookingwhizz CRM.

GDPR:Is BookingWhizz CRM compliant with the General Data Protection Regulation (GDPR)?

Yes, we are. Once you sign up with BookingWhizz we will send you our GDPR agreement that contains detailed information on which data we use, how we store & protect the data and for what purpose we use the data.

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❖ WELCOME PROMOTION

❖ REWARDS PROGRAM

❖ BOUNCEBACK CASH STRATEGY

❖ MYSTERY GAMIFICATION

❖ BIRTHDAY | ANNIVERSARY PROMOTIONS

❖ CUSTOMER APPRECIATION PROMOTION

❖ MISS YOU PROMOTION

❖ REFERRAL PROMOTION

❖ RAFFLE PROMOTION

A key benefit from the operation of a loyalty program is realization of increased customer engagement and retention. To maximize this benefit, your marketing strategies should comprise a diverse selection of incentive promotions. BookingWhizz comes complete with a full arsenal of incentive promotions for businesses, waiting and ready to go to work for you. With a library this vast, succeeding at this crucial goal is effortless! Below are just a few of the many promotion strategies at your disposal.

❖ SURVEY PROMOTIONS

❖ COUPON PROMOTION

❖ FUNDRAISER STRATEGIES

❖ CUSTOM MARKETING STRATEGIES

❖ GIFT CARD MANAGEMENT

❖ PACKAGED SALES

❖ SOCIAL MEDIA

❖ TEXT-4-POINTS PROMOTION

Business Marketing Strategies

LOYALTY PROGRAM


CHANNEL MANAGER

BookingWhizz Channel Manager’s innovative technology and functionality

lead the way in online room inventory and rate management. With 2-way

XML connections to the world’s leading booking websites from one central

application, the Channel Manager ensures properties of all sizes can

maximise their online exposure, increase revenue and reduce the time and

cost it takes to update rooms.

❖ Unique pooled inventory model – all rooms showing on all sites all of the time

❖ All inventory is reduced across all sites when a booking is made from any site

❖ Complete 2-way integration to leading PMS/CRS

❖ Effective way to maintain rate parity through all sites

❖ Dramatically reduce the risk of over-bookings

❖ Fits any size property - 1 room or 1000

❖ 1 website login for all sites

Features


GDS and IDS Distribution

❖ A dedicated implementations team to assist you in mastering the

electronic distribution complexities.

❖ An implementations manager will provide project management and

guidance for the entire onboarding process (information building,

hotel training, hotel profile audits)

You get:

❖ Reach hundreds of thousands of travel agents

❖ Seamlessly connected to all four global distribution systems (GDS)

❖ Connected to the Internet Distribution Systems (IDS)

❖ Reach the growing number of travel websites providing real-time

reservation capabilities for travellers booking online


Build the UltimateBooking Machine

❖ Flexible and easily adaptable Booking Engine

❖ Create customized packages, addons and upsells

❖ Fully compatible on Desktop, Tablet and Mobile

❖ Designed to Convert and Close

❖ You control the pricing, inventory, availability, restrictions,

all from a single point..

Why not turn “I’m just looking” into “I’ve just booked”?


Booking Boosters


Google Hotel Ads Service

❖ Commission based module

❖ No subscriptions

❖ No sign-ups fees

❖ No CPC (cost-per-click) charges

❖ Integrate Google Hotel Ads and get reservations delivered to you

❖ Monthly commission payable to Google

❖ Cancelled bookings and no-shows are not billed

How do Google Hotel Ads work?

GHA’s is a real-time pricing system which shows hotels on Google.com,

Google+, Google Maps, across all devices.

With Google Hotel Price Ads (GHPA), you can have your hotel placed in

the eyes of the millions of prospective travellers that use Google to

make their hotel bookings.

You will display your available rates through our authorized GHA

partnership and Google will now be increasing your hotel’s bookings

directly.


Transforming Business Analytics for Hoteliers


All your Revenue Datain one place

Customized, intuitive Dashboards and Reports that transform data into Intelligence


Owner’s Dashboard

Accessible anywhere on any device (Mobile, iPad & Desktop)

Budget vs Actual Revenue Monthly/Yearly Revenue+ADR Comparison

❖ In-app booking❖ Hotel Profile and Room Types❖ Room Description & Amenities ❖ Loyalty System❖ Loyalty Card❖ Exclusive Discounts & Deals❖ Booking History

Mobile App 10

Customised Mobile App

Pick from multiple properties

Enter your desired dates to check availability

Select multiple or a single room and fill out a 2-step form to

complete the booking.

Even if new guests use more general services such as

Booking to find and book your hotel, loyal guests that know

and appreciate your application would rather book directly

through it.

In-App Booking 10

In-App Booking

Having your hotel’s main contacts – phone numbers, e-mail

addresses – readily available in your app is a must, given

that this is information your guests need immediate access

to. A section dedicated exclusively to directly contacting the

hotel’s front desk, with no delays or hindrances, to ask

questions or request services will make your clients more

satisfied and, even more importantly, aware that you are

always available for anything they need.

Hotel Contacts 10

Hotel Contacts

Room information is extremely important for potential

guests, which is why your app should present layouts and

high-quality content (photos and copy) to showcase and

highlight your rooms’ quality. Only include relevant

information so that interested parties can make an

informed decision and afterwards be satisfied with the

transparency and objectivity of your service.

Room Description & Amenities 10

Room Description & Amenities

https://bloomidea.com/en/services/content-creation

If you have a loyalty program in your hotel – and if you

don’t, we recommend you consider it, as it is an excellent

way to keep your guests coming back –, your app should

include it, letting users accrue points in a simple way and

making the whole process much more intuitive and

therefore even more satisfying

Loyalty System 10

Loyalty System

Introduce a electronic loyalty card for a more personalised

experience to the guest, this can be added to their phone

wallets and scanned at the POS in order to redeem their

loyalty points.

Loyalty Card 10

Loyalty Card

Present exclusive rates through the app to reward users that

choose to use your service. If you have partnerships with

restaurants, museums or other tourist attractions, you can

also present promotional codes or exclusive discounts for your

guests through the application, benefiting both your partner –

for whom you attracted new clients – as well as your own

guests.

Exclusive Discounts & Offers 10

Exclusive Discounts & Offers

Enable the guest to view their history of reservations at

your hotel or any of the hotel that is part of your group,

the guest can also add their booking confirmation to

their wallets.

Booking History 10

Booking History

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