Good Practice Award Booklet

8/7/2019 Good Practice Award Booklet

1/32

sa t a h a t at W k e a g p a t Awa

2008-09heAlThy WorKplAcesA EUROPEAN CAMPAIGN ON RISK ASSESSMENT

Prevention of risk in practice: Good practice related to risk assessment


2/32


3/32

A European Campaign on Risk Assessment

E u r o p E a n a g E n c y f o r S a f E t y a n d H E a l t H a t W o r k

1

Healthy Workplaces

sa t a h a t at W k

e a g p a tAwa 2008 09p v t k a t :g a t at t k a t

heAlThy WorKplAcesA EUROPEAN CAMPAIGN ON RISK ASSESSMENT


4/32

2


5/32



3

Contents

i t t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

ov v w xa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

p a t a t Awa w . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1. Programme or the involvement o associates in risk assessment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2. Risk analysis and prevention on a motor car assembly line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

3. Using risk cards to assess and handle risks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4. A knowledge-based so tware solution or risk management in a research environment. . . . . . . . . . . . . . . . . . . . . . . 13

5. Risk assessment as the basis or continual improvements in the working environment . . . . . . . . . . . . . . . . . . . . . . . . 14

6. Targeted workplace assessment using electronic orms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

7. Sa ety observation in daily use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8. A partnership approach to creating a healthy and sa e school . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

p a t a t c t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9. Assessing and tackling external violence at work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10. Comprehensive risk analysis and prevention at Rio Tinto Minerals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

11. The global VAE-HSE-Guidebook & So tware or systematic risk assessment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

12. Quarrying sector sa e handling o raw materials contaminated with asbestos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

13. A comprehensive approach to risk assessment at Revoz car plant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

14. Health circles an e ective and enjoyable way to conduct risk assessment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

15. Computer so tware or carrying out risk assessment in the iron and steel industry . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

16. Reorganising a painters workshop to promote worker health and sa ety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

17. Reducing the risk o slipping in a ood processing plant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .


6/32

4

One o the most important new developments o theFramework Directive 89/391 was the introduction o risk assessment and the documentation o the results as a

oundation or the establishment o a preventionprogramme o technical and/or organisational measuresto combat the risks.

Risk assessment is the cornerstone o the European

approach to prevent occupational accidents and ill health. There are good reasons or this. I the risk assessmentprocess the start o the health and sa ety managementapproach is not done well or not done at all, appropriatepreventive measures are unlikely to be identi ed or put inplace.

Every year millions o people in the EU are injured at work,or have their health seriously harmed in the workplace.That is why risk assessment is so important, as the key tohealthy workplaces. Risk assessment is a dynamic processthat allows companies and organisations to put in place aproactive policy o managing workplace risks.

In 2004, a communication o the European Commission (1)was issued on the practical implementation o theFramework directive and its ve rst individual directives.As ar as the implementation o risk assessment isconcerned, the communication stated that: The tasks in risk assessment, documentation and

supervision are not universally spread, even in MemberStates with a tradition based on prevention.The data (2) gathered at Member State level show thatrisk assessment is not universally carried out. Asigni cant number o companies, mainly small andmedium enterprises (SMEs), still do not assess risks.

Risk assessment is o ten considered a one-o actionand is not sustained.

Risks are not analysed and evaluated collectively. As aresult, separate measures are being set in place, but

(1) COM (2004) 62 nal: COMMUNICATION FROM THE COMMISSIONTO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEANECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OFREGIONS on the practical implementation o the provisions o the Health and Sa ety at Work Directives 89/391 (Framework),89/654 (Workplaces), 89/655 (Work Equipment), 89/656 (PersonalProtective Equipment), 90/269 (Manual Handling o Loads) and90/270 (Display Screen Equipment).

(2) Campaign Summary.Healthy Workplaces. Good or you. Good or business. A European campaign on risk assessment,http://osha.europa.eu/en/campaigns/hw2008/campaign/campaignsummary

there is no integrative approach or the analysis o theconditions in the workplace.

In the course o conducting super cial risk assessmentsthe ocus is put on identi ying obvious and immediaterisks; long-term e ects such as those caused bychemicals are being neglected.

Psychosocial risks and work organisation actors arerarely considered in risk assessments.

The ef ciency o the measures taken is not suf cientlysupervised by employers.

The document clearly underlined the need to improvethe implementation and the quality o risk assessment.

h a t W k a . A a a k a t

The European Agency or Sa ety and Health at Work (EU-OSHA) has developed a European-wide in ormationcampaign ocusing on risk assessment. HealthyWorkplaces is a two-year European campaign whichaims to promote an integrated management approachto risk assessment.

The Agency is ocusing on communicating the generalprinciples o risk assessment, its importance or e ectiveprevention, and that risk assessment is mandatory,necessary and easible.

Risk assessment can be a challenge, especially or smalland medium-sized businesses, but it need not be. Theobjectives o the risk assessment campaign are to: raise awareness o the legal responsibility and the

importance and practical need to assess risks in theworkplace. Risk assessment is not an objective in itsel ,but a power ul tool or identi ying the need orpreventive measures;

demysti y the process and show, especially to SMEs,that risk assessment is not necessarily complicated,bureaucratic, or a task only or experts;

promote a stepwise approach to risk assessment; encourage enterprises to carry out their risk assessment

in-house; highlight the act that risk assessment is an ongoing

process and not just a one-o obligation;

underline the act that quality counts (and that it isimportant to document, monitor and review the risk assessment);

In t roduct ion


7/32



5

promote participatory risk assessment, so that everyonein the workplace is involved in assessing the risks; and

promote good practices which are trans erable andhelp make the process easier.

The ultimate aim, o course, is to help reduce the numberso people who are being hurt or experiencing ill health asa result o their work, now and in the uture.

Run by the European Agency or Sa ety and Health atWork, the Healthy Workplaces campaign involvesemployers, workers, workers sa ety representatives, OSHpro essionals and practitioners, preventive services,policymakers and other stakeholders in improving risk assessment at the workplace level.

The campaign runs throughout 2008 and 2009, eaturestwo European Weeks o Sa ety and Health, in October2008 and October 2009 and a Good Practice Awardsceremony in April 2009, and culminates in a major risk assessment summit in November 2009.

Healthy Workplaces is an opportunity to make Europesworkplaces sa er and healthier.

s a a t

Across the European Union Member States a common seto directives aimed at preventing health and sa ety risks inthe workplace apply. An important role o the EuropeanAgency or Sa ety and Health at Work is to makein ormation available to support and promote risk prevention. The Agency achieves this by publishing its

own material and by making available existing goodpractice rom across Europe. As part o the EuropeanCampaign 2008/09 on risk assessment, a European GoodPractice scheme was organised speci cally to identi yexamples o good practice related to risk assessment. TheGood Practice Awards competition is a method o promoting and encouraging practical solutions inworkplaces, and a way o sharing this good practice.

This publication contains real examples o how companiesand organisations rom across the European Union havetaken action to assess and manage occupational risks.

Some organisations developed their own solutions usingin-house expertise. Others ound it use ul and cost-

r k a t a v t

Be ore good practice in ormation can be applied, an assessment o the risks present in the workplace should becarried out and re erence made to relevant national legislation. A risk assessment is a care ul examination o whatcould cause harm to people, so that you can decide whether you have taken enough precautions or need to do moreto prevent harm. The aim is to make sure that no one gets hurt or becomes ill. I a risk assessment is not carried outbe ore implementing good practice in ormation, there is a danger not only that risks may not be controlled but alsothat there may be a waste o resources.

The general principles o prevention are: Avoiding risks Evaluating the risks which cannot be avoided Combating the risks at source Adapting the work to the individual, especially as regards the design o workplaces, the choice o work equipment,

and the choice o working and production methods Adapting to technical progress Replacing the dangerous by the non-dangerous or the less dangerous Developing a coherent overall prevention policy which covers technology, work organisation, working conditions,

social relationships and the in uence o actors related to the working environment;

Giving collective protective measures priority over personal preventive measures, and Giving appropriate instructions to the workers.


8/32


EuropEan agEncy for SafE

ty and HEaltH at Work

6

e ective to use consultants with expert knowledge andpractical experience in preventing risks. All o them oundthat the involvement o employees and theirrepresentatives was invaluable in identi ying problemsand developing solutions. This is crucial to success, asworkers have rst-hand experience o the work situation.

Every workplace is di erent. There ore work practices and

solutions to problems must be matched to the particularsituation by carrying out an assessment o the risks at theworkplace concerned. However, concepts can betrans erred across sectors, organisations size and type,and Member States.

T a t a xa

The practical examples presented here were all entries inthe 9th annual Good Practice competition run by theEuropean Agency or Sa ety and Health at Work. The aimo this competition is to support the dissemination o good practice in ormation about risk assessment and

promote the application o practical solutions inworkplaces in the Member States across Europe.

Forty-seven entries rom 24 Member States (includingTurkey) were received, covering organisations o all sizes,

rom various employment sectors and subject to a widevariety o risk actors. This publication gives details o theeight winning entries and the nine entries commendedby the European Jury Judging Panel.

The short summaries in this booklet present the besteatures, showing what works well in practice and how it

was achieved. These summaries are available in all

Community languages and link to ull-length descriptionson the Agency website.

W at t j w k

In selecting the examples, the judging panel was lookingor solutions that:

tackled risks at source through good management,particularly the e ective use o risk assessment andimplementation o its ndings;

showed good consultation between management andthe work orce or their representatives;

showed active involvement by the work orce inidenti ying hazards, evaluating risks and deciding onthe best preventive actions to be taken;

showed that activities such as providing in ormationand training, or increasing awareness aboutoccupational risks, were part o a wider risk managementapproach;

showed the complementary use o di erent methods,tools or approaches to assess the risks moree ectively;

showed innovative ways to: process or analyse thein ormation gathered through the risk assessment;make the in ormation accessible to managers andworkers; document the outcomes o the assessments;regularly update the assessment, etc.;

showed that the risk assessment process is linked to abroader occupational sa ety and health policy;

showed that risk assessment is an active processresulting in measures that protect people in practice(and not just a ormal exercise);

showed success ul implementation, achieving realimprovements that were sustainable over time;

went beyond simple compliance with all relevantlegislative requirements; showed in a practical way how risks not systematically

considered in risk assessment, such as violence at work,stress, musculoskeletal disorders and dangeroussubstances, can be properly assessed and prevented;

showed that by using practical and easy-to-use tools(so tware programs, observation cards, electronicassessment orms, etc.) risks can be identi ed andmanaged success ully in-house;

showed the development o risk assessment methodsor approaches in new elds such as experimental

research, or schools; could be trans erred to other workplaces, other MemberStates and small and medium-size enterprises (SMEs).

Good practice examples could not be developed solelyor commercial pro t. This related particularly to products,

tools or services that are or could be marketed. Examplesthat were ocused on the individual, such as training, hadto show they were a part o a wider risk-managementapproach.

f t at

The Agencys website http://osha.europa.eu containsa wealth o in ormation on workplace sa ety and health inall European Community languages.


9/32



7

In ormation on risk assessment can be ound at:http://osha.europa.eu/en/topics/riskassessment and details o Healthy Workplaces: A European campaignon risk assessment at:http://hw.osha.europa.eu All the Agency publications can be downloaded ree o charge rom the website.

A k w t

The Agency would like to thank its network o ocal pointsin Member States (competent authorities, or bodiesnominated by them, responsible or occupational sa etyand health) or assessing and nominating examples orthe Good Practice Awards. The competition would nothave been possible without their assistance.

The Agency also thanks the experts who made up thejudging panel or their input: Christa Sedlatschek, DanielaKubckova, Franois Engels, Victor Kempa and Jesslvarez Hidalgo.

The panel included representatives rom the government,employers and employees organisations and anindependent expert. Various Agency sta contributed to

making the project a success, including Maria Lvova,Marta de Prado, Micaela Kristo , Zinta Podniece, JoannaKosk-Bienko, Michaela Sei ert and Lorenzo Munar.

We would also like to thank the organisations that eaturein this publication.

e a A sa t a h a t at W k February 2009


10/32




8

AWArd Winners

T t c t s t i

p a tv v t a at k a t

Lithuania Manu acture o preparedpet oods

Promoting understanding and awarenesso risks among all employees and theirmanagers, and involving them in assessingrisks in the workplace.

r k a a av t a t a

a b

Czech Republic Manu acture o motorvehicles, trailers andsemi-trailers

Adoption o an active approach to identi yand eliminate ergonomic andenvironmental risks on an assemblyproducing vehicle lights, with theparticipation o operators, team managersand expert employees.

u k a t aa a k

The Netherlands Metal industry Risk cards were produced and issued toevery employee to help them assess andmanage risks.

A k w batwa t k

a a t aa v t

The Netherlands Experimental research Development o a sa ety tool that enablesscientists to assess the risks associated with

their experimental set-ups easily, andguarantees that assessment will be doneby giving the line organisation a control

unction.

r k a t a tba t a

v t tw k v t

Slovenia Other personal serviceactivities (Health Spa)

Development o a systematic andproactive occupational sa ety and healthmanagement.

Ta t w k aa t

t

Denmark Health care sector(Hospital)

Development o a new workplaceassessment method based on electronicassessment orms.

sa t b vat a

Finland Construction sector Development o a method that can beused to promote workers sa etyawareness, corrective action,communications and learning wheneverhazards or near-miss incidents areidenti ed.

A a t a at at a a t a

a

Romania Education(secondary school)

Steps towards a systematic risk assessmentapproach in a Romanian secondary school.

Overview of e xamples


11/32



9

commended enTries

T t c t s t i

A a ta kxt a v at w k

Spain Public Railway Transport Assessment o the psychosocial risks acedby the companys sta and development o an external violence prevention policy.

c v k a a a v t

k at r T tm a

Austria Mining industry Complementary use o di erent methodsand tools to better assess the risks.

T ba VAe hseg b k & s twa

t at k a t

Austria Manu acture o basic ironand steel and o erro-alloysManu acture o otherelectrical equipment

Production o a Guidebook or sa ety andhealth at work and environmentalprotection and development o a so twaretool to share good practice between themother company and 38 subsidiaries.

Q a t aa aw at a

ta at w t

a b t

Germany Aggregates industry Development o an integrated managementsystem Training Model Risk Assessment Model Documentation or the handling o

mineral raw materials contaminated withasbestos.

A va a t k a t at r v z a

a t

Slovenia Manu acture o motorvehicles

Comprehensive approach to assess andmanage the workplace risks based on theso-called FSSE (a simpli ed sheet or sa etyand ergonomics assessment).

h a t aff t v a j ab

wa t t k a t

Denmark Health care sector(nursing home)

The use o a risk assessment method thatinvolves employees to e ectively improvethe psychosocial and physical work environment.

c t twa a t k

a t t a t t

Turkey Manu acture o basic ironand steel and o erro-alloys

Risk assessment is done online by so tware.This enables sorting and analysing risk assessment data easily.

r a a a t w k t tw k a t a a t

France Construction sector.Painting and glazing

Implementation o practical solutions as aresult o the systematic assessment o industrial and chemicals risks

r t k a

a t

UnitedKingdom

Food manu acturing As a result o an investigation conducted bya designated team a new method o cleaning the oor was changed toincorporate the use o chemicals to clean up

at and grease.


12/32




10

discrepancies are noted, preventive measures planned,duties delegated and deadlines set or the elimination o these discrepancies.

Relevant in ormation is displayed on the company noticeboard and updated regularly.

A computer database is maintained or analysis andcontrol o all the identi ed discrepancies; listing thelocation, type and area o the identi ed risk actor, thetime allocated to resolve the problem and the person incharge. A photograph is attached showing an image o the possible hazard.

T t a v

The main results have been: Over a year without a single accident at work. More than 130 workplace improvements have been

made, over 2,000 discrepancies eliminated, and possibleaccidents prevented.

Increased participation by sta in health and sa etyactivity (since 2007, over 300 PDEs have been writ ten).

Enhanced reputation o the company and improvedworking environment.

T

The company ound that employees had insuf cientunderstanding o risks in the workplace, and risk assessment was not always satis actory. Employees wouldnot notice, or would ignore or conceal, unacceptable risksin the workplace, and o ten measures could not be takento prevent incidents and accidents at work.

T a t tak

The rms annual sta training programme now covershealth and sa ety at work. Risk assessment training,including practical instruction, is provided annually orthe managers o various departments and or sta in theproduction, technology and quality control departments,among others. A orm or recording Possible DangerousEvents (PDEs) has been introduced and is being used byworkers. All sta are encouraged to complete the ormwhenever they notice a risk in the workplace, and place itin a special postbox. Forms received each day are readand preventive measures planned to eliminate the risk concerned.

Since 2006, a regular audit o health and sa ety at work iscarried out at the actory. The bi-weekly audit is attendedby key managers, employees rom the Sa ety EnvironmentSystems department and sta representatives rom theHealth and Sa ety Committee. During the audit

1progrAmme for The inVolVemenT of AssociATes inrisK AssessmenTliThuAniAmAnufAcTure of prepAred peT foods

UAB Mars Lietuva Statybinink g. 2, p.d. 14LT-96002 Gargdai www.mars.com/Lithuania

Sa ety at work display. Special postbox or PDEs.


13/32



11

Day-to-day maintenance (prevention) regulations were

been produced or each device, speci ying all the tasksrequired and how o ten they should be carried out, e.g.every shi t, once a day, twice a month, etc. For importantactivities a description o work processes has beenproduced, including visual aids. Special measurements,e.g. o muscle strain, were carried out by an accreditedlaboratory. All the risk assessment and control in ormationhas been made available on the company intranet.

T t a v

The main results were: A system or identi ying and eliminating/preventing

risks has been put in place and standardised. Thissystem allows even complex issues to be resolved.

Improved working environment and increased com ortor workers.

Reduced injury risk through, e.g., improved visualisation(marking o edges, etc.)

Absence o work injuries and near-accidents. Sta involvement in health and sa ety has increased

due to the improved environment and participation inproblem solving.

Improved maintenance, which cuts down not onlyinjuries but also down time and losses in production.

T

The lighting equipment production lines at this car planthave a great deal o tools and equipment, which poses ahigh risk o injury. The assembly work involves increasedstrain on the orearms, due to high levels o repetitivemovements in particular. Until now risk assessment didnot include environmental and ergonomic issues. It is notenough to merely note the risks, however they must beactively removed through teamwork.

T a t tak

Proactive risk assessment and management took placewith the workers participation and the use o bothinternal and external expertise. The main principle o thisapproach was where we cannot eliminate a risk, we mustget it under control.

Risk identi cation workshops were organised, at tendedby the operator o the work station in question, e.g. anequipment technologist or industrial engineer. Theworkshops included a brainstorming session whereparticipants came up with a list o measures to eliminate/ reduce risks. Each measure was then described in anindividual document. The process o documentpreparation and standardisation was important. As a

result each device had its own risk assessment sheetstating all sa ety, environmental and ergonomic risks.

2risK AnAlysis And preVenTion on A moTor cArAssemBly linecZech repuBlicmAnufAcTure of moTor Vehicles, TrAilers And semi-TrAilers

Visteon Autopal, s.r.o.Luick 984/1474 01 Nov Jinhttp://www.autopal.cz/index.html

Visual description o work processes. Risk analysis process.


14/32




12

Once the risks have been assessed, employees are invitedto ll in a report card about the risk. Management usesthe card as a basis or taking e ective action, and within agiven period it must tell the report writer what action it

will take to prevent a repetition o the problem, and when.This has clearly improved working conditions at the plant.As an indication, in 2007 the company received over 200report cards rom its employees!

T t a v

The employees understand and use the method. As aconsequence the company has been ree o accidentsresulting in time o work or a considerable length o time (> 1 year). Employees know they are listened to, andcan see that the organisation takes health and sa etyseriously. This is clear rom an employee satis action

survey and a sharp drop in sickness absenteeism o 3.8%over 2008.

The costs are negligible, and the bene ts are dif cult toexpress in gures; but in human and social terms thecompany has made a great leap orward: a low rate o sickness absenteeism, little turnover o sta , a high levelo involvement and satis ed employees.

T

At Corus Tubes Maastricht, the processing o raw materials(large rolls o steel) and the production and storage o tubes involves many risks. Poor risk assessment can havevery serious consequences. It was observed that althoughmany toolbox talks had been held on the subject, someemployees were still not sure how they were supposed toassess risks. To make things clearer, so-called risk cardswere produced and issued to every employee.

T a t tak

The two-sided printed cards help workers assess risks thatmight arise during the working day and to take the keyactions required in response to those risks.

Example:

An employee notices that a hoisting belt he is using isworn.RISK: The risk is that the hoisting belt may tear. I thisoccurs it could cause a serious injury = HIGH RISK RISK SCALE: HIGH RISK = Immediate action required.Ensure the risk is eliminated immediately.

3using risK cArds To Assess And hAndle risKs

The neTherlAndsmeTAl indusTry

Corus Tubes BV, CFBAnkerkade 716222 NL Maastricht


15/32



13

the researcher submits his sa ety report to his supervisor,who can either approve or disapprove the report. Once

approved, the sa ety report is stored into a databasewhich has a search unction, making expert knowledgeavailable to all other sa ety report users; a growing pool o best practices to the research community involved. Inaddition, the database provides transparency into thedecisions made, sa eguarding the integrity o the sa etysystem.

As a nal sa ety check, the experimental set-ups areinspected on a regular base by pro essionals.

T t a v

The sa ety report system has been in use at Del t Universityor three years now and has not only improved the sa ety

level in the laboratories, but also strengthened theaccountability o supervisors and boosted collegialdiscussions about sa ety in general. As such it contributedgreatly to the overall sa ety per ormance.

T

Experimental set-ups used in scienti c research containmany sa ety hazards. However, because these set-upschange requently, classic risk assessment soon becomesoutdated. In addition, sa ety pro essionals are o ten not ina position to understand the implications o a set-up. Thescienti c researcher in turn knows these implications, butlacks expert sa ety knowledge. Sa ety management is notvery e ective under these conditions, and accidents anddamage become more likely. To overcome theseproblems, Del t University has developed the so-calledsa ety report system.

T a t tak

The sa ety report system is a so tware tool, enablingresearchers to make their own sa ety assessment or theexperimental set-ups under their control. The toolsystematically provides checklists and it assists theresearcher with a guidance side-kick. A ter completion,

4A KnoWledge-BAsed sofTWAre soluTion for risK mAnAgemenT in A reseArch enVironmenTThe neTherlAndseXperimenTAl reseArch

Del t University o Technology Lorentzweg 12628 CJ Del t

Experimental set-ups used in scienti c research contain many sa ety hazards.


16/32




14

workplace health promotion, including healthy nutrition,physical activities, cessation o addictions etc. In 2008 itheld 16 health and sa ety-related programmes, includingan awareness and in ormation campaign on sa ety culture.

T t a v Reduced number and seriousness o injuries. Sick leave due to injury represents 3.9% o all sick leave

in the company, which is ar below the average inSlovenia (9.0%).

Reduced exposure to risk actors.

T

This company aced many challenges which could putthe workers health and sa ety at risk.

T a t tak

The company management decided to deal with sa etyand health at work in a systematic, comprehensive andproactive way by using the OHSAS 18001 (1) standard.Occupational health and sa ety became an integral parto the general company management system and wasincluded in all business processes: Umbrella process management. Basic processes wellness and health care, etc. (core

activities o the company). Supporting processes purchasing, etc.

Comprehensive risk assessment and management iscarried out on a regular basis with the participation o theworkers. Special attention is paid to older, young, pregnantand disabled workers through individualised risk assessmentand management. Health and sa ety issues are also taken

into account when planning work spaces, processes,equipment, installations and work organisation.

The results o these assessments and analysis are used toset health and sa ety goals or the company. In addition toprevention measures, the company also ocuses on

(1) http://www.ohsas-18001-occupational-health-and-sa ety.com/

5risK AssessmenT As The BAsis for conTinuAlimproVemenTs in The WorKing enVironmenTsloVeniAoTher personAl serVice AcTiViTies (heAlTh spA)

Zdravilie Radenci d.o.o.Zdravilisko Naselje 129252 Radenci http://www.terme-radenci.si

Sava medical in storitve d.o.o.kof eloka c.64000 Kranj http://www.sava.si/eng/

Zdravilie Radenci.


17/32



15

T t a v High average response rate (75-80%), in some

departments 100%. The system has contributed to a decline in work-related

injuries (corresponding to savings o EUR 270,000). The system has given rise to an intervention concept

or musculoskeletal problems, and this resulted in adrop in the number o sta sick days.

The IT system makes it possible to spend only aminimum o resources on gathering in ormation aboutwork-related risks, by ensuring that everyone is asked

their opinion.The workplace assessment system is easily accessible toall sta members, and it is a tangible example o what theorganisation is doing to improve the work environment.

T

The Sct. Hans Mental Health Centre developed a new risk assessment method based on electronic orms.

T a t tak

Workplace assessment orms (electronic questionnaires)were developed by the hospitals health and sa etyrepresentatives in conjunction with a work environmentconsultant. The organisation has a well-developed IT in rastructure, which made it easy to distribute and ll inthe questionnaires electronically.

The structure o the questionnaire encourages employeesto think about their own work tasks: while they are llingin the questionnaire, they are also learning something. Inthe questionnaire the health and sa ety challenges relatedto the job are weighted, and employees can learn aboutappropriate preventative measures rom pop-upin ormation relevant to the job in question.

Once a workplace assessment survey has been completedand the report on the results is available, the health andsa ety group can immediately identi y problem areas anddetermine which o the preventative measures suggested

in the questionnaire can solve the problem. This allowsthe group to take appropriate preventative steps asquickly as possible.

Any workplace health and sa ety improvements that arebased on the assessment results are documented in anelectronic system (IPL) so that the workplace action plans also called IPL cards are available to all employees,the Working Environment Authority, etc.

6TArgeTed WorKplAce AssessmenT usingelecTronic formsdenmArK heAlTh cAre secTor (hospiTAl)

Sct. Hans Mental Health CentreBoserupvej 2,4000 Roskilde


18/32




16

A ter identi ying the hazard the worker is advised to tick asuggestion or improvement. On the ipside o the cardthere is a ree-text eld or any notes the worker wouldlike to make. The card is then to be passed to Skanskasupervisor who will go through the observation and giveimmediate eedback to the worker. Then the observationis discussed in the site weekly meeting. Finally thesupervisor will enter the observation in the intranet-basedsa ety in ormation system, determine the risk actor o theobservation and report actions that were taken.

Sa ety in ormation system generates automatic email-noti cation to site construction manager and Skanskasa ety personnel. Email can be easily orwarded to sub-contractor or other parties involved.

Every construction site has its own web-based scorecardwhich helps monitoring how many observations therehave been and what sort o content they have had.Database o ers also opportunities to analyse company-wide sa ety problems.

T t a v

Sa ety observations have promoted accident preventionin various ways: They allow workers and supervisors to identi y hazards

and adopt preventive or corrective measuresimmediately.

They promote personal and site-level communicationand learning.

They provide in ormation or company-wide healthand sa ety management.

Since 2004, when the company started collecting sa etyobservations, the accident rate has decreased, with anindirect correlation between the number o sa etyobservations and accident rate.

T

The accident rate in the construction sector is higher thanin any other sector in Finland. Experience has shown thatit is dif cult to identi y all job hazards in task planning.Some hazards arise only a ter the work has started;perhaps because o de ciencies in planning, changingweather conditions, hazards caused by other groups o workers, etc. The use o sa ety observation cards hashelped overcome this problem.

T a t tak

Skanska Finland, as the main contractor, providesin ormation on site sa ety rules, including the use o sa etyobservation cards to every new worker entering theconstruction site. The worker also gets a 10-page-block o sa ety observation cards which t in a pocket. The block also includes a short user manual.

The sa ety observation card is meant to be as easy aspossible to use. There is a xed list o the most commonhazards on building and civil construction sites. Theidenti ed hazard can be selected with just a tick, and theuser can also add other hazards i necessary.

7sAfeTy oBserVATion in dAily use

finlAndconsTrucTion secTor

Skanska Finland P.O. BOX 114 Helsinki www.skanska.


19/32



17

creative. They initiated an exchange o in ormation withstudents rom other schools. The risk assessment resultsand the prevention plan were presented during meetingsbetween the teachers, students and parents.

T t a v

Implementation o corrective measures recommended asa result o risk assessment has led to improved sa ety andhealth among students, teachers and administrative sta .Future revisions o the risk assessment are envisaged.

The activity has promoted the development o a risk-prevention culture among both pupils and teachers. Parentsare appreciative o improved sa ety o their children.

T

Both students and teachers at this secondary school areexposed to a variety o risks and there is no standard toolthat can be used or a comprehensive risk assessment.Additional problems are caused by lack o expertise inthis eld. As a result, until now risk assessments had notbeen carried out.

T a t takA partnership was established between the OccupationalSa ety and Health Department o the Gh. Asachi TechnicalUniversity in Iasi and the M. Sturdza school team to assessrisks and create a sa er and healthier school environment.A specialist team rom the department has developed aguide or risk assessment or schools. The guide containsseven sections, including instructions on how to collect,centralise and quanti y data using a so tware programprovided. The program works with prede ned orms thathave to be lled in with relevant in ormation.

The sa ety and risk level in the school is presentedgraphically, giving a clear overview o the risks. This helpsin developing appropriate prevention measures. Theguide also includes a set o recommendations onpreventive measures to be adopted or speci c risks.

A team consisting o the school manager, sa ety ofcer,occupational physician, representatives o the schooladministration and students was ormed to identi y andanalyse risks. The team was trained by specialists in thecorrect use o the guide. Corrective actions were suggestedbased on levels o risk and priorities established.

Including the students in the process has proved to be verysuccess ul they were very involved, they identi ed risksspeci c to them and their suggestions were innovative and

8A pArTnership ApproAch To creATing A heAlThyAnd sAfe schoolromAniAeducATion (secondAry school)

Gheorghe Asachi Technical University Iasi Occupational Sa ety & Health Department Nr. 67, Bd. D. MangeronIasi www.tuiasi.ro

In cooperation with:Mihail Sturdza Secondary school Nr. 2, Str. M. SturdzaIasi

Risk assessment team and so tware programm.

Working area - school workshop.


20/32




18

Once the scope o the problem had been established, anAction Plan was put in place to counter external violenceat work. The ollowing actions were planned: Promotion o sta involvement in prevention activities

through the setting up o two teams: theMultidisciplinary Improvement Team to coordinate theexternal violence action plan and the Zero ViolenceTeam.

Through these teams, EuskoTren tries to nd solutionsto the problems that are detected in all the companyservices: bus, train, tramway, unicular transport andcustomer service. The ollowing are examples o solutions: installation o video surveillance in the busservice, coordination with the police in sensitive areas,training sta in how to react to these situations, etc.

Preparation and implementation o an incident log anda guide to the prevention o external violence at work.

T t a v Better knowledge o risk actors a ecting each job

category. Sta involvement in prevention activities. Reduction in the number o incidents recorded. Improved working environment. Collection o data on incidents o external violence. Improvement in communication and sta in ormation

and training.

T

Employees rom EuskoTren are in constant contact withpassengers and requently exposed to external violence(verbal abuse, insults, threats or intimidation). Thecompany decided to properly assess the psychosocialrisks aced by its sta and put in place an external violenceprevention policy.

T a t tak

The project to identi yand subsequently assessthe psychosocial risks

aced by sta was carriedout with the collaborationo a technical advisor. Toobtain the requiredin ormation, the ollowingactions were taken: A coordination team

was set up to carry outthe project and toencourage sta participation.

Individual interviews were held with people in positionso responsibility to gain in ormation about the sta intheir area.

Focus groups were held among sta (with voluntaryattendance) to nd out more about the problem.

An epidemiological analysis was conducted o absenteeism due to illness in recent years.

A questionnaire was given to sta , with 165 questionson topics such as Stress, Psychological Health, JobSatis action, Vulnerability and Social Support.

An analysis was carried out o corrective and preventiveactions that might reduce the presence o risk actorsand minimise their negative health e ects.

9Assessing And TAcKling eXTernAl Violence ATWorK spAinpuBlic rAilWAy TrAnsporT

Sociedad Pblica Eusko Trenbideak Ferrocarriles Vascos, S.A.C/ Atxuri, 6E-48006 Bilbaowww. euskotren.es


21/32



19

used Powerpoint presentations, brochures, posters andreminder cards as part o theTake 5campaign to raiseawareness on sa ety issues among employees. The

campaign stresses that no job is so urgent that wecannot take the time to per orm it sa ely. The activeimplementation o Take 5 is reviewed as part o adatabase-supported sa ety monitoring procedureper ormed by all employees several times a year withtheir colleagues.

sQrA (Semi-Quantitative Risk Analysis). SQRA is usedspeci cally or risks with potentially catastrophic e ects,i.e. events that could end in a atality or have criticalconsequences. The company uses the SQRA method inworkshops which bring together employees amiliarwith the risks o a particular hazard.

T t a v

Increasing risk awareness among employees using theright tools enables them to identi y more personally withthe zero accidents target. Accident gures at Rio TintoMinerals Austrian Operations have allen drastically. Atthe end o July 2008, the lost time injury rate (accident x200,000/man hours) or the entire company had beenzero or over our years, with Klein eistritz undergroundmine accident- ree or seven years and the WeisskirchenMill or nine years.

T

Mining includes a number o di erent activities, eachinvolving hazards and risks o a speci c kind. In thisexample o good practice, the risk assessment measuresimplemented by the company go beyond basic risk analysis procedures required by law to include non-routine activities and routine activities that are notclassi ed as hazardousper se.

T a t tak

The companys statutory risk prevention system has beenexpanded to include tools developed both within andoutside the Rio Tinto Group which have then beentailored to the companys speci c activities:

SAFER. TheSAFERmethod is used or all non-routineactivities, since change poses a potential hazard risk.This method requires any changes to equipment,instructions, processes, the environment or personnelto be identi ed, analysed and assessed or risk.SAFERisa checklist in booklet orm which provides a clear guideto conducting risk analyses.Employees are required tocomplete the working document be ore embarking onany non-routine activities.

Take 5 . Take 5is a ve-step risk assessment methodwhich requires employees to complete the ollowing

ve steps be ore a task is per ormed: 1. Examine the

task. 2. Identi y risks. 3. Assess risks. 4. Take preventionmeasures. 5. Continue to work sa ely. The company

10comprehensiVe risK AnAlysis And preVenTionAT rio TinTo minerAlsAusTriAmining indusTry

Rio Tinto Minerals Austria Naintsch Mineralwerke GmbH Andritzer Reichsstrasse 26A-8045 Graz www.riotintominerals.com


22/32




20

T

The holding company VAE, based in Zeltweg, Austria, hasa sta o about 80 people. It is responsible or coordinatingand managing the VAE group, which comprises 38production sites with some 4,200 employees on sixcontinents (18 sites within the EU). One o the majorchallenges in taking a common approach was thedi erences in the levels o sa ety at work and healthprotection in the di erent countries in which thesubsidiaries are based.

T a t takThe approach chosen was not simply to trans er thedocuments, checklists and methods developed andapplied success ully in Austria to the subsidiaries, but tosummarise the undamental risk elements or the industryand solutions in orm o a structured guidebook (VAE-HSEGuidebook). Moreover, a so tware tool was developed orthe organisation and documentation o tasks and sitemanagers (HSE experts) were appointed and trained.

The Guidebook contains in ormation in text and picturesillustrating correct and incorrect technical or organisationalprocedures. It is intended to raise awareness amongemployees and managers and help them to identi ypotential risks and take preventive actions. The risks andpossible solutions listed originate not only rom Austria,but rom various other sites including Germany, Brazil andSouth A rica.

So tware was developed to help document andadminister approximately 200 HSE minimum standards

rom the Guidebook where tasks, time rames andresponsibilities have to be entered and monitored. HSEexperts at all o the companys sites were appointed andtrained in its use. Company representatives rom all sixcontinents took part in the rst VAE-HSE-Expert meeting.

T t a v

There was a clear reduction in risk and exposure in manycases overall the measures led to a all o approximately60% in the accident rate rom 1996 to 2007. This producedan annual saving o about EUR 400,000 at the Austrian sitealone. In addition, maximum capacities and deliverydeadlines could be reached more easily, risks o liabilityand penalties were reduced, insurance premiums ell andquali ed personal could be attracted. The companysimage was enhanced and the duplication o e ort waseliminated by using group knowledge.

11The gloBAl VAe-hse-guideBooK & sofTWAre forsysTemATic risK AssessmenTAusTriAmAnufAcTure of BAsic iron And sTeel And of ferro-AlloysmAnufAcTure of oTher elecTricAl eQuipmenT

VAE Eisenbahnsysteme GmbH Alpinestrae 18740 Zeltweghttp://www.voestalpine.com/vae/en.html

VAE - HSE Expert meeting.

Excerpt page o VAE - HSE Guidebook.


23/32



21

deposits that potentially contain asbestos, risk assessment,organisational, technical and personal protective measures.The course quali es participants to give their employerspro essional advice on per orming a risk assessment, sothere is no longer a need to call in external advisors.

A model risk assessment has been produced, whichrelates particularly to companies involved in the extractionand processing o mineral raw materials. It can be usedstep by step to produce a Catalogue o Obligations

which can also be used as comprehensive documentationo the situation within the company.

T t a v

This system represents a practical solution designedspeci cally or quarries, which can be used to achieve along-term improvement in health and sa ety at theworkplaces in question.

The training courses and documentation are providedree o charge. This saves each company the cost o

external (commercial) services. Nearly 60 companies havesent employees on the course so ar. All companies havereceived the model risk assessment and can implement itin their businesses, thus producing individualdocumentation designed speci cally or the business.

T

Mechanical processing (extraction, transport, crushing,loading) o the mineral raw materials in the quarryingindustry produces dust. I these materials include stonethat contains asbestos this dust may contain critical levelso asbestos bres. In the long term this may cause asbestosis a hardening o the connective tissue in the lung. There isalso an increased risk o bronchial carcinoma andmesothelioma o the pleura (cancer o the chest lining).

T a t tak

Until now there has been no integrated managementsystem or asbestos risk assessment in quarries. It has beenle t almost entirely to each enterprise to assess the risk situation and the protective measures to be taken. Toremedy this situation MIRO, the German employersorganisation or this sector, and StBG, the statutoryaccident insurance body, developed an integratedmanagement system Training Model Risk Assessment Model Documentation to cover the handling o mineralraw materials contaminated with asbestos. The system isavailable ree o charge to anyone involved in this eld. Itincludes a training course that teaches employees aboutthe problems o asbestos including asbestos-relatedhealth risks, provisions and regulations, identi ying stone

12QuArrying secTor sAfe hAndling of rAWmATeriAls conTAminATed WiTh AsBesTosgermAnyAggregATes indusTry

Harzer P astersteinbrche Telge und Eppers,NL der Kemna Bau Andreae GmbH & Co. KG and Bundesverband Mineralische Rohstoff e e.V. MIRO (German Aggregates Federation) and Steinbruchs-Beru sgenossenscha t StBG

Bundesverband Mineralische Rohstoff e e.V. MIROAnnastr. 6771D-50968 Klnhttp://www.bv-miro.org


24/32




22

In addition, an external assessment o the sa ety andhealth at work system is per ormed once every threeyears.

Training o workers take place to improve their knowledgeand behaviour. Workers attend a series o workshops andi they make satis actory progress they are entitled topractical rewards.

T t a v Since 2000, when risk assessment was rst introduced,

the number o accidents causing shutdowns has allenby 60%.

The number o days o sick leave brought about byaccidents at work has decreased.

T

Work at a car plant involves a number o hazards that canput workers health and sa ety at risk. At Revoz, risk assessment has become a vital part o the constant e ortto eliminate and control risks at work.

T a t tak

The company has taken a comprehensive approach toassess and manage workplace risks. The starting point orper orming risk assessment is the policy o sa ety,ergonomics and conditions at work. Risk assessment itsel consists o three phases: (1) the situation analysis, (2)identi cation o risk reduction measures, and (3)implementation o these measures. Monitoring the resultso interventions is a constant parallel process. Workers areinvolved in the whole risk assessment / managementprocess.

The basis or de ning risk is the so-called FSSE (a simpli edsheet or sa ety and ergonomics assessment), which isused or assessment o each work station. This in ormationis supported by: medical data,

analysis o working environment, accidents andhazardous events, and assessment o chemical substances.

The Sa ety Audit involving all relevant players, e.g. workers,is per ormed when change has been introduced in theworkplace. Based on the above in ormation, theassessment is ormulated. The risks are divided into threegroups ranging rom Insigni cant to Unacceptable actimmediately! and are dealt with accordingly.

13A comprehensiVe ApproAch To risK AssessmenTAT reVoZ cAr plAnTsloVeniAmAnufAcTure of moTor Vehicles

Revoz d.d.Belokranjska cesta 4,8000 Novo mestohttp://www.revoz.si/en/index.cp2


25/32



23

environment. During this time the health circle groupdeveloped solutions to 14 o these problems, resulting in

a total o 33 improvement suggestions.Employees pointed out that the health circle method wasmore e ective than existing risk assessment methods,because a more visible and detailed analysis o theproblems helped with nding appropriate andmanageable solutions and all problems were heard anddealt with.

Sickness absence ell rom 1,514 sick days in 2006 to 1,017sick days in 2007.

Employees said that the psychosocial work environmentclearly improved as a result o the health circle project,and this in turn had a positive e ect on motivation.

T

The use o a risk assessment method that involvesemployees to e ectively improve the psychosocial andphysical work environment.

T a t tak

The aim o the project was to test the health circle methodas a way o improving the existing risk assessmentapproach.

The health circle method can be used to implementcomprehensive workplace changes. The methods simplestructure provides a clear path rom the process o identi ying problems to actually implementingappropriate solutions. The method is based on theassumption that employees are experts on their ownwork environment and that this expertise should be usedto develop improvement suggestions. Health circlemeetings are guided by a specially trained acilitator, whooversees the process and leads the group through theproblem-solving meetings.

The health circle at Solgarden consisted o nineparticipants: six employees, the health and sa etyrepresentative, the shop steward and the nursing homemanager.

The project started with a comprehensive questionnairesurvey about the physical and psychosocial workingconditions. The health circle acilitator presented thesurvey results at a sta meeting, where employees couldcomment on the results. The health circle group startedwith an overview o the problems under discussion. Eachproblem was analysed in detail and potential solutionsdiscussed. A ter the six health circle meetings the task was to implement as many improvement suggestions aspossible.

T t a v

In the course o six months 24 problems were identi ed,the majority o them relating to the psychosocial work

14heAlTh circles An effecTiVe And enJoyABleWAy To conducT risK AssessmenTdenmArK heAlTh cAre secTor (nursing home)

Solgarden Nursing HomeLundbyesvej 36,Bedsted,6240 Logumkloster

The health circle at work.


26/32




24

o the program are determined by the experts so that thesame de nition and terminology is used or every unit.This system can be accessed by all workers at any time. Ithas also contributed to a reduction in costs incurred oraccidents and occupational illnesses.

T

Erdemir is an integrated steel mill which produces stripproducts. There are many hazards and risks in thisworkplace, and the aim is to reduce exposure to risk to anacceptable level in a cost-e ective way. Erdemir hasdeveloped computer so tware to enable e ective risk assessment to be done online.

T a t tak

Erdemir Risk Assessment Program (ERDS) so tware wasdeveloped by the rms own so tware team. The systemenables data analysis and traceability and it is designed toenable continuous adaptations to di erent environmentand conditions.

The system has several parameters which are hazards,sources o hazards, risks, working areas, risk level, healthe ects (acute, chronic), personal protective equipments,MSDS (material sa ety data sheet), teams o risk assessmentetc. It can be adjusted according to those parameters andto new working conditions, technologies or/andequipment, and to take into account the requirements o new or trainee workers. Risk assessment is done bydetermination o risk levels, which are a multiple o theprobability o occurrence o hazards and the intensity o hazards. Priority preventive actions are taken according tothese evaluated risk levels.

Risk assessment is done with the help o risk assessmentteams or every unit. Each team consists o ve workers

rom the unit concerned.

T t a v

Since the introduction o this risk assessment so tware, ithas been much easier to determine risks and risk levels,and to take corrective actions. Moreover, in order to

prevent occupational diseases, workers can be swappedbetween di erent units or speci ed periods. Parameters

15compuTer sofTWAre for cArrying ouT risK AssessmenT in The iron And sTeel indusTryTurKeymAnufAcTure of BAsic iron And sTeel And of ferro-Alloys

Ereli Demir ve elik Fabrikalar T.A. (Ereli Iron and Steel Works Co./ ERDEMR)Uzunkum Stree No:7 Kdz, Eregli P.O. 67330Zonguldak www.erdemir.com.tr

Screenshots o ERDS so tware.


27/32



25

Provision o training in various areas or the sta ( rstaid, general risks in painting work, sa e use o sca olding,trailer permit, electrical risks, etc.).

T t a v

The results o these actions are dif cult to measure roman economic point o view, as they are not directly linkedto pro tability, but they have all had an impact on thehealth and sa ety o the employees.

In the last ew years the company has been ree o industrial accidents or illnesses, which is largely due to itsoccupational sa ety and health policy.

T

Peintures Hubert Schmitt et Fils SARL is a small companywith ve employees that specialises in house painting orprivate individuals. The company assesses its risks usingpractical and easy-to-use tools provided by OPPBTP, theFrench pro essional body or risk prevention in buildingand public works. By properly assessing risks and keepingthe risk assessment updated, it has managed to eliminaterisks at source and improve working conditions.

T a t tak

The company uses two di erent tools to assess the risks.The rst is a so tware program with a section or Painters,Glaziers and Floor tters in which the assessmentprinciples given are clear and each task per ormed is listedin order o priority ( rom priority situation to low risk task).A speci c program intended to assess chemical risks wasalso used, and our products used by the company were

ound to be particularly hazardous. Based on theoutcomes o the assessments, an action plan wasestablished and the ollowing measures developed: Introduction o a new washing station with a

decantation tank to avoid any contact with paints whencleaning materials;

Adaptation o the basement to ensure proper storageo products;

Workshop redesign: a new room or waste and a newchanging room or the sta were built;

Acquisition o new equipment to improve health andsa ety outside the workshop: a mobile sanitary trailer, anew and sa er sca olding and a new portable airsuction ventilator;

Acquisition o appropriate personal protectiveequipment;

Substitution o the our chemical substances considereddangerous with less hazardous paint strippers;

16reorgAnising A pAinTers WorKshop TopromoTe WorKer heAlTh And sAfeTyfrAnceconsTrucTion secTor. pAinTing And glAZing

Peintures Hubert Schmitt et Fils SARL86, route de Ble68 127 Sainte-Croix-en-Plaine

Proper storage o products.

New washing station.

New room or waste.


28/32




26

T t a v

As a result o the changed schedule and methods o cleaning, the rate o slip accidents has been reduced byhal to 2.75 per month. The condition o the oorremains the same through the working day.

The sta who have participated in the training betterunderstand the importance o oor cleaning in reducingslips, trips and alls.

As the members o sta were involved in all stages o theproject, they have a sense o ownership o it they

monitor the progress and observe the new rules, includingmaintaining records o cleaning.

T

Tulip Foods Ltd manu actures, slices and packs cookedmeat products or the major UK supermarkets. Productionis organised over two eight-hour shi ts between 6 am and10 pm, and the night shi t is responsible or cleaning.

The oor in the production hall is anti-slip but was laideight years ago. High-traf c areas are more prone tobecome slippery as the day progresses. Even thoughthere is a dedicated team that regularly clears debris romthe production area and keeps the oors clean, therewere a high number o slips as many as nine per month,with an average o six per month in the previous sixmonths. Most o the slip accidents were happening onthe a ternoon shi t.

T a t tak

As a result o an investigation conducted by a designatedteam, changes were proposed. The method o cleaningthe oor was changed to incorporate the use o chemicalsto clean up at and grease. Use o watering cans and small,precise doses o chemicals helped to minimise the risk o

ood contamination rom chemicals. The hygieneoperatives used scrapers to remove major debris, as theyhad done be ore, then sprinkled chemicals onto the oor,scrubbed and scraped to a drain. This removed theresidue o debris, at and grease and the oor remainednon-slip. Known high risk areas were cleaned more

requently, and records kept o all cleaning carried out.

A training course based on the HSEs Slips and Trips guidewas organised to in orm all sta o the seriousness o slips,trips and alls, and tell them about the new cleaningprotocol. Joint Consultative Committee representativeson both shi ts are monitoring oor conditions and arereporting at ortnightly meetings.

17reducing The risK of slipping in A foodprocessing plAnTuniTed Kingdomfood mAnufAcTuring

Tulip Foods Ltd Newtons Margate, Bodmin,Cornwall PL31 1HF

Use o chemicals.

Use o scrapers toremove major debris.

Clean up at and grease.


29/32

European Agency or Sa ety and Health at Work

Healthy Workplaces. A European campaign on risk assessment

Luxembourg: Ofce or Ofcial Publications o the European Communities

2009 26 pp. 21 x 29.7 cm

ISBN 978-92-9191-225-4


30/32


31/32


32/32

In order to improve the working environment,

as regards the protection o the sa ety and

health o workers as provided or in the Trea-

ty and successive Community strategies andaction programmes concerning health and

sa ety at the workplace, the aim o the Agency

shall be to provide the Community bodies, the

Member States, the social partners and those

involved in the feld with the technical, scienti-

fc and economic in ormation o use in the feld

o sa ety and health at work.

ro

pean Agency fo

r Safety and Health at W

ork

Gran Va 33, E-48009 BilbaoTel.: (+34) 94 479 43 60Fax: (+34) 94 479 43 83E mail: in ormation@osha europa eu

T E -7 8 -0 9 -5 8 0 -E N -C

http://hw.osha.e

uropa.eu

ISBN 978-92-9191-225-4

Good Practice Award Booklet

Documents

Transcript of Good Practice Award Booklet