Good Mobile Messaging Server Version 8.3.2 (BDB Version ...€¦ · Good Mobile Messaging Server...
Transcript of Good Mobile Messaging Server Version 8.3.2 (BDB Version ...€¦ · Good Mobile Messaging Server...
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Good Mobile Messaging Server Version 8.3.2 (BDB Version) Good Mobile Control Server Version 2.7.4 for Microsoft Windows Exchange and Exchange Online (Office 365) Release Notes Updated 11/19/16
Overview .......................................................................................................................................... 3 Good Mobile Messaging Server Version 8.3.2.12 (Hot Fix) (11/19/16) ............................................... 4
New In This Release .................................................................................................................... 4 Issues Resolved – GMM .............................................................................................................. 4
Good Mobile Control Server Version 2.7.4.1115 (Hot Fix Release) (08/31/16) .................................... 4 New In This Release .................................................................................................................... 4 Issues Resolved – GMM .............................................................................................................. 4
Good Mobile Messaging Server Version 8.3.2.10 (Hot Fix) (08/01/16) ............................................... 4 Customer Action .......................................................................................................................... 5 Instructions ................................................................................................................................... 5 Issues Resolved – GMM .............................................................................................................. 6
Good Mobile Control Server Version 2.7.2.1059 (Hot Fix) (04/18/16) ................................................. 6 New In This Release .................................................................................................................... 6
Good Mobile Messaging Server Version 8.3.2.7 (Service Release) (03/29/16) .................................... 6 New in This Release .................................................................................................................... 6 Issues Resolved – GMM .............................................................................................................. 6
Good Mobile Messaging Server Version 8.3.1.13 (Hot Fix) (03/10/16) ............................................... 7 New in This Release .................................................................................................................... 7 Issues Resolved – GMM .............................................................................................................. 7
Good Mobile Control Server Version 2.7.1.1045 (Hot Fix) (02/29/16) ................................................. 7 New In This Release .................................................................................................................... 7 Issues Resolved – GMC .............................................................................................................. 7
Good Mobile Control Server Version 2.7.0.1040 (Service Release) (02/08/16).................................... 7 New In This Release .................................................................................................................... 7 Issues Resolved – GMC .............................................................................................................. 8
Good Mobile Control Server Version 2.6.4.972 (Service Release) (09/24/15) ..................................... 9 New In This Release .................................................................................................................... 9 Issues Resolved – GMC ............................................................................................................ 10 Open Issues - GMC ................................................................................................................... 10
Good Mobile Messaging Server Version 8.3.1.10 (Hot Fix) (09/21/15) ............................................. 11 New in This Release .................................................................................................................. 11 Issues Resolved – GMM ............................................................................................................ 11
Good Mobile Messaging Server Version 8.3.1.8 (Hot Fix) (08/05/15) ............................................... 11 New in This Release .................................................................................................................. 11 Issues Resolved – GMM ............................................................................................................ 11
Good Mobile Control Server Version 2.6.3.926 (Service Release) (07/29/15) ................................... 12 New In This Release .................................................................................................................. 12
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Open Issues - GMC ................................................................................................................... 12 Good Mobile Control Server Version 2.6.2.888 (Hot Fix) (05/20/15) ................................................. 12
New in This Release .................................................................................................................. 12 Issues Resolved – GMC ............................................................................................................ 12
Good Mobile Control Server Version 2.6.2.872 (Service Release) (05/05/15) ................................... 12 Issues Resolved – GMC ............................................................................................................ 13 Open Issues - GMC ................................................................................................................... 13
Good Mobile Messaging Server Version 8.3.1.5 (Hot Fix) (04/17/15) ............................................... 14 New in This Release .................................................................................................................. 14 Issues Resolved – GMM ............................................................................................................ 14
Good Mobile Messaging Server Version 8.3.1.4 (Service Release) (03/25/15) .................................. 14 New in This Release .................................................................................................................. 14 Disabling SSL V3 for GMM ........................................................................................................ 14 Issues Resolved - GMM ............................................................................................................. 15
Good Mobile Control Server Version 2.6.1.832 (Hot Fix) (03/18/15) ................................................. 16 New in This Release .................................................................................................................. 16 Issues Resolved – GMM ............................................................................................................ 16
Good Mobile Messaging Server Version 8.3.0.19 (Hot Fix) (03/04/15) ............................................. 16 Issues Resolved - GMM ............................................................................................................. 16
Good Mobile Control Server Version 2.6.1.823 (Service Release) (02/03/15) ................................... 17 New in This Release .................................................................................................................. 17 Issues Resolved - GMC ............................................................................................................. 17 Open Issues - GMC ................................................................................................................... 17
Good Mobile Messaging Server Version 8.3.0.18 (Hot Fix) (01/27/15) ............................................. 17 Issues Resolved - GMM ............................................................................................................. 17
Good Mobile Messaging Server Version 8.3.0.14 (Hot Fix) (01/16/15) ............................................. 18 Issues Resolved - GMM ............................................................................................................. 18
Good Mobile Control Server Version 2.6.0.801 (Feature Release) (12/16/14) ................................... 18 New in This Release .................................................................................................................. 18 Issues Resolved - GMC ............................................................................................................. 18 Open Issues - GMC ................................................................................................................... 19
Good Mobile Messaging Server 8.3.0.12 (Feature Release) (11/05/14) ........................................... 21 New in This Release .................................................................................................................. 21 Issues Resolved - GMM ............................................................................................................. 21 Open Issues - GMM ................................................................................................................... 21
Good Mobile Control Server Version 2.5.3.723 (Service Release) (08/04/14) ................................... 22 New in This Release .................................................................................................................. 22 Issues Resolved - GMC ............................................................................................................. 22 Open Issues - GMC ................................................................................................................... 22
Good Mobile Control Server Version 2.5.2.701 (Service Release) (07/23/14) ................................... 22 New in This Release .................................................................................................................. 22 Issues Resolved - GMC ............................................................................................................. 23
Good Mobile Messaging Server Version 8.0.5.46 (Service Release) (06/25/14) ................................ 23 New in This Release .................................................................................................................. 23 Issues Resolved - GMM ............................................................................................................. 23 Open Issues in Good Mobile Messaging Server ....................................................................... 24
Good Mobile Messaging Server Version 8.0.4.1 (Service Release) (04/28/14) .................................. 24 New in This Release .................................................................................................................. 24
Good Mobile Control Server Version 2.5.0.672 (Feature Release) (04/28/14) ................................... 24 New in This Release .................................................................................................................. 24 Issues Resolved - GMC ............................................................................................................. 24 Open Issues - GMC ................................................................................................................... 26
Good Mobile Control Server v2.4.2.610 (Service Release) (03/07/14) ................................................ 27 In This Release .......................................................................................................................... 27
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Issues Resolved – GMC ............................................................................................................ 27 Good Mobile Messaging Server v8.0.3.31 (Service Release) (02/06/14) ............................................ 27
In This Release .......................................................................................................................... 27 Issues Resolved – GMM ............................................................................................................ 27
Good Mobile Control Server v2.4.1.539 (Service Release) (10/22/13) ......................................... 29 In This Release .......................................................................................................................... 29
New in GMC ........................................................................................................................... 29 Issues Resolved – GMM/GMC .................................................................................................. 29
Good Mobile Control Server v2.4.0.501 (Feature Release) (08/13/13) ........................................ 29 In This Release .......................................................................................................................... 29
New in GMC ........................................................................................................................... 29 Issues Resolved – GMC ............................................................................................................ 30
Good Mobile Control Server v2.3.2.3 (Service Release) (07/10/13) ................................................... 31 Good Mobile Messaging Server Version 8.0.5.61 (Hot Fix) (03/09/15) ............................................. 31
Issues Resolved - GMM ............................................................................................................. 31 Good Mobile Messaging Server v8.0.2.13 (Service Release) (07/10/13) ............................................ 31
Issues Resolved – GMM ............................................................................................................ 31 Good Mobile Messaging Server v8.0.2.9 (Service Release) (06/07/13) .............................................. 32
Issues Resolved – GMM ............................................................................................................ 32 Good Mobile Control Server 2.3.0.402; Good Mobile Messaging Server Version 8.0.1.86 (Feature Release) (05/08/13) .......................................................................................................................... 32
In This Release .......................................................................................................................... 32 New in GMM ........................................................................................................................... 33 New in GMC ........................................................................................................................... 33 Supported Exchange Online Features In This Release ......................................................... 33 Unsupported Exchange Online Features In This Release ..................................................... 34
Open Issues in Good Mobile Control Server ............................................................................. 34
Overview
This release of Good for Enterprise includes updated software for Good Mobile Control v7.2.4 and Good Mobile Messaging v8.3.2 (BDB version, now combined with SQL version). For a complete list of handhelds that are compatible with this server software, and additional details and known issues about a specific device/ROM/carrier combination, refer to the Good Monitoring Portal | Supported Devices (www.good.com/gmp). The Portal also lists which handhelds are covered by Good’s Technical Support. This release is compatible with Microsoft Exchange 2010, with SP2 RU4 or newer. In the “Open Issues” sections, the listed issues have not been sufficiently resolved in this release and will be addressed in a future release. The issues are identified by component and a brief description. A workaround is provided if it is available. For more information, contact your Good representative. For the latest compatibility information, please refer to the Compatibility Matrix. Good Mobile Control Server = GMC Good Mobile Messaging Server = GMM Hot Fixes: To achieve a rapid turnaround, hot fixes do not undergo the same level of testing as service or feature releases. Hot fixes are available, by request, from Good Technical Support. All defects addressed in hot fixes are included in the next scheduled service or feature release.
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Good Mobile Messaging Server Version 8.3.2.12 (Hot Fix) (11/19/16)
New In This Release
• Open issues resolved
Issues Resolved – GMM
Tracker Issue Component FIRST-12494
Folders not removed from Trash when Outlook deleted items folder is emptied
FIRST-12642
Enable support "IPM.Sharing." Message classes
Good Mobile Control Server Version 2.7.4.1115 (Hot Fix Release) (08/31/16)
New In This Release
• Support for iOS 10: This release includes GFE support for iOS 10 activation and enrollment. iOS 10 will be displayed in GMC in the OS Version column on the Handhelds page. iOS 10 has been added to the available operating systems for inclusion in the OS Verification rule in Compliance Management policies. Edit existing OS verification rules as necessary to add the OS, or create new rules. For instructions on using MDM with iOS 10, and other compatibility questions, refer to the Product Advisory: Good Mobile Control (GMC) Compatibility With iOS 10.
• Open issues resolved
Issues Resolved – GMM
Tracker Issue Component FIRST-11303
Fixes to GMC login issues causing hanging on the login page. GMC login
FIRST-11873
Problems resetting device passwords from GMC. Password reset
Good Mobile Messaging Server Version 8.3.2.10 (Hot Fix) (08/01/16)
Mandatory upgrade of older versions of Good For Enterprise Good Mobile Messaging servers to support SHA-256 Signed Certificates
There is an industry-wide initiative to deprecate the use of SHA-1 for signing digital certificates, and replacing existing SHA-1 signed certificates with certificates that are signed using SHA-256. The industry goal is to replace SHA-1 with SHA-256 by the end of 2016. Many companies and products have already started this migration. BlackBerry uses SHA-1 signed certificates in the Good For Enterprise Network Operations Center (NOC) to provide authentication to the various products that connect to the NOC. The current SHA-1 commercial certificate, issued by Thawte, expires in a few months, and it is no longer possible to renew SHA-1 certificates. BlackBerry will be updating that certificate to one signed using SHA-256. This will require existing customers to update the root certificate (stored in their Good servers) used to validate the NOC certificate.
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Customer Action
In order to prevent any service related issues, it is mandatory that all customers install the new root certificate in Good Mobile Messaging server Exchange and Domino by September 1st, 2016.
No action is needed for the Good Mobile Control (GMC) Console.
To assist you in installing the proper root certificate, you can either update the Good Mobile Messaging servers or add the root certificate to the server certificate store. Failure to install the proper root certificate will result in a failure to authenticate when attempting to connect to the NOC. Therefore, taking action is mandatory to avoid any service interruption.
Instructions
Option 1: Server Update
IMPORTANT: Reference the following KB Article for the appropriate steps to upgrade your Good Mobile Messaging or Good Mobile Control(s) - KB5954
Upgrading to the following GMM servers will automatically install the new root certificate.
For best practices, it is recommended that you also upgrade your Good Mobile Control Server to the latest Generally Available version located here. The GMC should always be upgraded before the GMM server.
Here are the links to the GMM server builds and upgrade instructions:
Good Mobile Messaging Server Exchange - MAPI
Software Download – v7.2.3.15
Upgrade Instructions
Good Mobile Messaging Server Exchange - EWS SQL/BDB
Software Download – v8.3.2.10
Upgrade Instructions
Good Mobile Messaging Server Domino
Software Download – v8.1.6.27 32 bit
Software Download – v8.1.6.27 64bit
Upgrade Instructions
Option 2: Adding the Root Certificate to the Certificate Store
For customers who cannot update their servers by the affected date, the certificate can be installed manually, as described below. Step 1: Make a backup of the Good Technology\Good Messaging Server\etc\ssl folder.
Step 2: Stop the Good Mobile Messaging service.
Step 3: Extract the two files from the cacerts_gfe.zip file into the C:\Program Files (x86)\Good Technology\Good Messaging Server\etc\ssl directory.
Cacerts_gfe.zip can be found here.
Step 4: Start the Good Mobile Messaging service. Step 5: Log into the GMC and verify that you are connecting to the NOC.
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Issues Resolved – GMM
Tracker Issue Component FIRST-12404
Fixes for standby installer and GMMFailover tool. Installer
Good Mobile Control Server Version 2.7.2.1059 (Hot Fix) (04/18/16)
New In This Release
• Java updated to 1.8.0.74 • Support for SQL Server 2012, 2014 • Ability to initiate password reset for Android devices from the GMC Handhelds tab • Open issues resolved
Good Mobile Messaging Server Version 8.3.2.7 (Service Release) (03/29/16)
New in This Release
• Handheld cache corruption fix • Internal project defects • Updated OpenSSL library • Disabled use of SSLv2/v3 and TLS 1.0 • Certify Exchange 2016 • Open Issues resolved
The fixes in this release have been developed to address urgent specific issues within customers’ environments.
Issues Resolved – GMM
Tracker Issue Component GMMSO-1754
EWS now fetches the OOO notification sent from Exchange server rather than sending calls every 15 mins.
GMMSO-1877
GLS services took longer time to stop and gave an error saying services could not be stopped.
NOC
GMMSO-1992
OpenSSL upgraded to latest version. OpenSSL
GMMSO-1993
HHCACHE database improvements. Cache
GMMSO-1994
Calendar causing server to timebomb. Calendar
GMMSO-1996
Access logs can grow to a very large size (GB) prior to being rotated.
Logging
GMMSO-2016
GMMS server logs incorrectly, logging sslv2/3 protocol instead of TLSv.
Logging
GMMSO-2020
Not able to save poison messages; poison logic not functional. Email
GMMSO-2021
[GFE iOS client] Synchronization failure. Synchronization
GMMSO-2027
Recurring Calendar doubled on client after generating from device. Calendar
GMMSEXC- By default, all EnterpriseVault classes emails now ignored. Email
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1325 FIRST-8699 Users constantly disconnecting due to ErrorInvalidSyncStateData. Usability FIRST-9019 Email sync failure. Email FIRST-9257 Use of insecure cypher. Security FIRST-9292 Notification delays; email arriving in groups; email stops
completely. Notifications
FIRST-9457 Hidden folders visible in GMM Clients. Email FIRST-9942 Unable to failover EWS GMM server. Failover FIRST-10977
GMM Server service crashes and does not restart. GMM service
FIRST-11102
Unable to activate and send/receive mails. Email
FIRST-11207
“GoodLinkServer Exchange Messaging\Number of paused users” shows an unrealistic number of devices.
Perfmon
Good Mobile Messaging Server Version 8.3.1.13 (Hot Fix) (03/10/16)
New in This Release
The hot fixes in this release have been developed to address urgent specific issues within customers’ environments.
Issues Resolved – GMM
Component Issue Tracker Calendar Time zone fix for Russian Standard Time. FIRST-
10415 Email Fix for poison messages on EWS and remove autodiscover on
non-EWS related Exceptions. FIRST-10220
Good Mobile Control Server Version 2.7.1.1045 (Hot Fix) (02/29/16)
New In This Release
• Windows 10 Mobile support • Open issues resolved.
Issues Resolved – GMC
Component Issue Tracker User Search Unable to add users because lookup failed with
"HRESULT=0x8007203a: The server is not operational." FIRST-9868
Add Handhelds
Incorrect results displayed on Handhelds tab. FIRST-11211
Good Mobile Control Server Version 2.7.0.1040 (Service Release) (02/08/16)
New In This Release
• Hardware compliance: Compliance by manufacturer of device model (Android only) • Hardware compliance: Compliance by build number of device (Android device) • Support for proxy in Office 365 environments • Replacement of SHA1 with SHA256 certificates
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• Added Flow control status to Handheld reports • Display Deleted Domino users in Handhelds report • Upgrade to Tomcat 8
Issues Resolved – GMC
Component Issue Tracker Roles Manage Policies right gives “Manage Certificates” right to user as
well. GMC-4489
Compliance Can't import hardware compliance rule for ios.
GMC-4473 UI Policy imported without build numbers but model is "highlighted"
to indicate some child builds are checked. GMC-4478
UI UI is broken on IOS configuration popups.
GMC-4470 Compliance Invalid checkbox state after saving compliance and coming back
if manufacturer contains @. GMC-4468
UI UI not cleared after canceling and returning to compliance popup.
GMC-4464 Compliance Cannot save compliance rule after Refresh button is used.
GMC-4460 UI GMC is crashing on policies page.
GMC-4456 Reports Stats report exported via CLI & webservice doesn't contain “User
Deleted” column. GMC-4447
Compliance Can't create compliance rule.
GMC-4442 Reports “User Deleted” column missing from statistics report.
GMC-4437 UI Disallow policy without build number selected if build verification
is checked. GMC-4434
UI Empty build number is displayed on UI.
GMC-4433 UI Build numbers are not clearly separated on Hardware Models
page. GMC-4432
XML manufacturer.xml handling is not implemented.
GMC-4431 UI Missing “ID” attribute of the hardware-tree web element.
GMC-4428 UI Hardwares.xml list is not being refreshed if page is refreshed.
GMC-4427 Import Import should fail if importing model nonexistent in destination
GMC.
GMC-4426
Compliance Cannot save Policy with Compliance Rule and special characters in build name.
GMC-4424
UI Duplicate entries on Hardware Models list in Settings.
GMC-4419 XML Custom name from hardwares1.xml is being overwritten
by name from hardwares.xml.
GMC-4418
UI Hardware Models page crashes upon clicking Refresh.
GMC-4417 UI Duplicate model entry placed in Others section.
GMC-4416 UI Manufacturers list is not sorted alphabetically.
GMC-4412 Templates Email-templates page crashes due to JS/CSS resources missing.
GMC-4405 UI TouchID icons are visible on other GFE authentication pages
where there is no Touch Id option.
GMC-4398
Import “default email template not allowed to be edited“ when importing policy with Good Priority Access template.
GMC-4387
Templates Messaging template is overwritten but imported policy doesn’t contain template.
GMC-4385
Upgrade Upgrade fails.
GMC-4383
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UI Unimplemented or unreasonable conversion requested.
GMC-4316 VPN VPN type can be selected as None.
GMC-4231 UI Single-row subquery returns more than one row.
GMC-4224 Downgrade Authentication Delegate with password enabled, Downgrade
GM, password section should be enabled but is not.
GMC-3984
config.props Export HH file incorrect after add 'setsystem.handheldExport.isUnifiedHeader true' in config.props file
GMC-3968
VPN “Send All Traffic” of VPN can't sync to client.
GMC-3930 Auth Delegate
Auth delegate with smime, then downgrade.
GMC-3883
UI Wrong state for device: still shows provisioned status after device wipe.
FIRST-5579
VPP Users sometimes see a message that a VPP redemption code has already been used.
FIRST-7647
Search GMC search criteria and results are different for adding handhelds vs adding role members.
FIRST-10253
Policies iOS policies missing WLAN and Exchange account settings. FIRST-10254 VPP Cannot upload VPP spreadsheets for several apps. FIRST-10332 MDM MoveHandheld does not move MDM-only devices. FIRST-10462 Roles After adding an AD group to a GMC role, after about 15 minutes
the name becomes blank. FIRST-10731
UI Application icons do not appear in console. FIRST-10769
Open Issues - GMC
Component Issue Tracker UI VPP distributed number not updated correctly in
Settings/VPP when distributing app to two handhelds using the same email.
GMC-4507
Good Mobile Control Server Version 2.6.4.972 (Service Release) (09/24/15)
New In This Release
• Policy import/export improvements • Support for iOS 9 MDM device restrictions (non-supervised) • Policy setting for allowing Apple Watch* • Web services API enhancement for exportHandheldStats to return handheld status • Upgrade to Java 8 libraries** • iOS 9 compatibility • Android M compatibility • Apache Tomcat upgraded to version 6.0.43 • Support for iOS 8 + MDM Restrictions - Apple Watch Wrist Detection, Book Backup and
Book MetaData Sync
* Notifications displayed on a paired iPhone will also be displayed on the Apple Watch. The user will not be able to use the Good for Enterprise Apple Watch app without the feature being enabled on the GFE policy. GFE does not use a secure container to secure storage or communication of data between the mobile device and the watch. By default, the GFE Apple Watch policy is off.
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** Note: GFE command-line utilities now require Java 8. The Java upgrade will overwrite existing Java files and folders; the cert store will be overwritten with default certs. Back up any SSL certs before upgrading to this version; add these certs again after the upgrade is complete.
Issues Resolved – GMC
Component Issue Tracker Custom Apps
Some custom-application iOS .ipa archives contain PNG icon files that GMC is not able to read.
FIRST-7275
UI Two types of servers (e.g., GMM and GMX) being present can cause problems with retrieving handheld statuses.
FIRST-8564
API After updating Cisco ISE MDM from 1.2.1 to 1.3 there are internal errors while trying to communicate with the GMC.
FIRST-8761
GFE/GC Using the auto-sync option in GMC to send user information to Good Control works, but gives incorrect user information to Good Control.
FIRST-9004
UI GMC 2.6.0.801 occasionally displays the Handhelds page with no handhelds.
FIRST-9468
UI GMC 2.6.2.872 displays illegal parameter when selecting "Connectivity Verification" filter.
FIRST-9472
UI Kerberos-based Single Sign-On (SSO) displays all timestamps for GMMs in the UTC time zone.
FIRST-9843
Open Issues - GMC
Component Issue Tracker SSL/TLS Update SSL/TLS Cipher Suite support to maintain
compatibility with Firefox and Chrome browsers. Workaround: If admin encounters a GMMS -> GMC connectivity problem because of this change, add the following to GMC config.props and restart GMC: ws.ciphers TLS_RSA_WITH_AES_128_CBC_SHA, TLS_RSA_WITH_AES_256_CBC_SHA, TLS_DHE_RSA_WITH_AES_128_CBC_SHA, TLS_DHE_RSA_WITH_AES_256_CBC_SHA, TLS_DHE_DSS_WITH_AES_128_CBC_SHA, TLS_DHE_DSS_WITH_AES_256_CBC_SHA, SSL_RSA_WITH_3DES_EDE_CBC_SHA, SSL_DHE_RSA_WITH_3DES_EDE_CBC_SHA, SSL_DHE_DSS_WITH_3DES_EDE_CBC_SHA
GMC-4291
Policy Import/Export
When login settings are set to "Kerberos-based Single Sign-On (SSO)" and "Web-based login as a secondary option" is disallowed in GMC, login to GMC via Internet Explorer and Mozilla Firefox is not supported. Login using Google Chrome is supported.
GMC-4324
Utilities Note that GFE command-line utilities now require Java 8. GMC-4332 Authentication Delegation
In Settings/Authentication Delegates, when adding an AD, if a script is entered in the description field, no AD can subsequently be edited.
GMC-4340
GMC/GC Migration
In some cases, automatic import of users into Good Control server may be enabled on the GMC Settings/Enterprise Server page but display as disabled on the Home page. Workaround: disable and re-enable automatic import on the Settings page.
GMC-4374
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Policy Import/Export
If a user exports a policy with Messaging settings but no Messaging template, exports the policy, then creates a Messaging template in a GMC and imports the exported policy, the new template will be overwritten with the exported settings and applied to policies in the current GMC, even though the exported policy did not use a template.
GMC-4385
Policy Import/Export
If a new policy is created with the Provisioning “Good Priority Access” template selected in the “Reminder Email Template” field, saved, and exported, then an import to another GMC with the same policy name will fail with the error “'Default email template not allowed to be edited.”
GMC-4387
Policy Import/Export
If “'Allow Siri dictation in Good for Enterprise for iOS” is set to the default (enabled/checked in previous GMC versions) in a policy or template, then exported, then imported to the current version of GMC, the setting will be changed to disabled/unchecked, the new default.
GMC-4390
Good Mobile Messaging Server Version 8.3.1.10 (Hot Fix) (09/21/15)
New in This Release
The hot fixes in this release have been developed to address urgent specific issues within customers’ environments.
Issues Resolved – GMM
Component Issue Tracker Email User receives a new mail notification, click on the notification, and
are taken to the GFE inbox where no new email exists. FIRST-10220
Good Mobile Messaging Server Version 8.3.1.8 (Hot Fix) (08/05/15)
New in This Release
The hot fixes in this release have been developed to address urgent specific issues within customers’ environments.
Issues Resolved – GMM
Component Issue Tracker Installer Installer text update. GMMSO-
1968 Installer Installer fix for blank pop-up issue if wrong credentials are entered
containing a space. GMMSO-1970
Failover Fix for connect error in GMM when GMC is failed over. GMMSO-1973
S/MIME Do not log proxy auth for S/MIME proxy. GMMSO-1975
Failover Fix for issue when failover partner was not set during SQL mirroring.
GMMSO-1984
GAL Add support for EWS S/MIME GAL lookups (OFFICE 365). FIRST-9095
Cache Fix issue when GMM experienced cache corruption, requiring reprovisioning of some users (account not found).
FIRST-9165
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Exchange Automatically restart the GMM if Exchange 502 errors persists in environment.
FIRST-9395
Email Fix for folder hierarchy sync problems on Windows Phones. FIRST-9444
Email Include mailbox version in grouping information (EWS). FIRST-9620
Exchange Automatically restart the GMMS if Exchange System.InvalidOperationException persists in environment.
FIRST-9922
Good Mobile Control Server Version 2.6.3.926 (Service Release) (07/29/15)
New In This Release
• Support for Windows 10
Note: If GMC is downgraded from this release with active Windows 10 devices being managed on it, any unexpected behavior is not supported.
Open Issues - GMC
Component Issue Tracker GMC Filtering by platform doesn't work after sending service
notification GMC-4123
GMC Downgrading to the previous version of GMC retains iOS MDM policy restrictions set up in this version (such as not allowing enterprise book notes and highlights, backing up enterprise books, and Apple Watch restrictions).
GMC-4239
GMC Windows 8 &10 devices not shown when displaying list of all devices in compliance via dashboard.
GMC-4277
GMC Update SSL/TLS Cipher Suite support to maintain compatibility with Firefox and Chrome browsers.
GMC-4291
GMC Wrong tooltips for Windows Phone in file handling section GMC-4303 GMC Windows 8 and Windows 10 platform icons are missing in
GMC Self Service. GMC-4310
Good Mobile Control Server Version 2.6.2.888 (Hot Fix) (05/20/15)
New in This Release
The hot fixes in this release have been developed to address urgent specific issues within customers’ environments.
Issues Resolved – GMC
Component Issue Tracker GMC Upgrading to v2.6.2.872 will fail if any network issues are
encountered while connecting to the Good Operations Center NOC. Prior to upgrade, any rows returned to the GMC SQL database query “SELECT * FROM dbo.orca_actions” will cause this failure.
GMC-4164 FIRST-9383
Good Mobile Control Server Version 2.6.2.872 (Service Release) (05/05/15)
• Support for TouchID authentication with GFE [iOS8]*
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• Support for use of SMIME as a GD service by GFE* • Enables Authentication Delegation for GFE iOS** • Enables Custom Keyboard policy restriction for GFE iOS* • GMC Support for NOC changes related to user email name change • Enables disallow of Windows Phone 7 devices
* Requires GFE iOS client version 3.0.2 ** Requires GFE iOS client version 3.0.2 or GFE Android client version 3.0.0
Issues Resolved – GMC
Component Issue Tracker MDM Profile Under certain circumstances, users are prompted to install new
MDM profile after disabling a few settings. FIRST-6392
Export Feature
When managing handhelds for all GMMs, exporting entire dataset fails while sorting by phone number.
FIRST-6749
Password Reset
Web service GMC Password Reset calls fails. FIRST-7428
WiFi Wifi settings via MDM profile not getting pushed to the device via policy.
FIRST-7746
Error Handling
Better error handling for GMC policy exceptions, a rare scenario that can cause policies to miss data.
FIRST-7902
Compliance Stats
Inaccurate compliance status displayed. FIRST-7958
GMC Portal GMC web-portal displays incorrect time under Message Statistics. FIRST-8162
Web Services
Handheld ID for some device models not available. FIRST-8286
Roles Users in the custom Help Desk role can't access the Handhelds page.
FIRST-8445
Custom APK Fail to upload custom APK in GMC. FIRST-8549
Open Issues - GMC
Component Issue Tracker GMC IOS MDM Profile \ Activesync options - Username and
domain are not prompted on handset. GMC-3785
Authentication After correcting an authentication delegate’s app id in GMC, Client authentication may not function correctly.
GMC-3908
GMC A downgrade from 2.6.5.2319 to 2.5.3.742 can't export delegated auth. policy with SMIME enabled, soft token and from provider radio buttons marked.
GMC-4042
GMC The “Compliance Rule ErrorMsg” column's value is empty for Android devices that broke a compliance rule.
GMC-4142
GMC [iOS] Profile can't install on device if Single Sign On (SSO) has been added in the iOS config policy and “Email Address” has been selected as the Kerberos Principal Name.
GMC-4146
GMC Upgrading to v2.6.2.872 will fail if any network issues are encountered while connecting to the Good Operations Center NOC. Prior to upgrade, any rows returned to the GMC SQL database query “SELECT *
GMC-4164 FIRST-9383
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© Good Technology 2016. All rights reserved.
FROM dbo.orca_actions” will cause this failure. Corrected by Hot Fix 2.6.2.888.
GMC Windows 8 and 10 devices are not displayed on the GMC dashboard under “Devices in Compliance” on the Home tab.
GMC-4277
Good Mobile Messaging Server Version 8.3.1.5 (Hot Fix) (04/17/15)
New in This Release
The hot fixes in this release have been developed to address urgent specific issues within customers’ environments.
Issues Resolved – GMM
Component Issue Tracker User Connection
Fix for users being disconnected due to ErrorInvalidSyncdata. FIRST-8369 FIRST-8669
Move User Fix for GMMS restart caused by moving user who is downloading items prior to move completion.
FIRST-8774
Logging Fix for no EWSSVCs logs being retained if maxsizefile is set. FIRST-9003
Logging Logging enhancement for large bad lock. GMMSEXC-1390
Email Set X-Anchormailbox during Autodiscover GMMSO-1979
Good Mobile Messaging Server Version 8.3.1.4 (Service Release) (03/25/15)
New in This Release
This release resolves the issues listed below. It also includes the fixes for those issues resolved in previous hotfix releases, as documented in the previous hotfix sections of this document.
Disabling SSL V3 for GMM
GMM server supports only SSLv3 and TLSv1.0 for GMM-to-GMM connections. GMM server also supports TLSv1.1 and TLSv1.2 for GMM-to-GMC/NOC connections. By default GMM uses SSLv3 to communicate with other GMM servers. This release supports the administrator’s ability to disable the SSLv3 protocol by adding a registry key. This registry key forces the connections to use TLSv1.0 instead of SSLv3. Ensure that all GMM servers are upgraded to this version before disabling SSLv3. Failure to do so will disrupt move-user functionality between GMM servers.
Registry Key Reference: GMMSDOM-2192: Security Use: Disables SSL V3.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\GoodLinkServer\parameters\ soap
"TLS1Only" = 0 By Default the registry is OFF Enable the registry for the fix (Default set to 0. To enable, change to 1.)
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© Good Technology 2016. All rights reserved.
Issues Resolved - GMM
Component Issue Tracker
Event Logging
Added missing Event IDs for some EWS/SQL events and adjusted event log severity level.
GMMSO-1517
GMMS HA GMMFailover tool should exit if it is configured as BDB. GMMSO-1915
SMTP Correct issues caused by an SMTP name change. GMMSO-1921 GMMSO-1924
SMIME Signed email created from an SMIME client displays as valid with exception in the Sent Items folder.
GMMSO-1922
Conversation History
After upgrading to 8.3, v8.3 GMM not displaying the Conversation History folder in the folder list.
GMMSO-1929
Attachments 0 byte size attachments cannot be downloaded. GMMSO-1933
Email Add ability for iOS devices to sync email at will by performing “pull to refresh.”
GMMSO-1936
Attachments Unable to display embedded opaque signed SMIME emails body.
GMMSO-1937
Calendar Update to a recurring meeting request by a delegate does not result in a sync to invitees.
GMMSO-1940
Migration During v8.0 GMM user migration, deleted records marked as "Fake EWS ID" in v8.0 BDB database are being imported to SQL database.
GMMSO-1941
Database Add ODBC database interface support and pass all ODBC settings to the client driver (MultiSubnetFailover flag support, etc.)
GMMSO-1948
Database The Contact Notes field displayed as raw HTML when created by Outlook.
GMMSO-1954
Sync Add FolderSnapshot_SyncType index for GdUserContext* tables for SQL performance improvement.
GMMSO-1956
GMMS HA The run command must be exectured more than once, in some cases, to successfully cause Failover.
GMMSO-1957
GAL Lookups Provide GAL lookup support when Exchange 2010 server version is less than SP2.
FIRST-7634
Sync Enhancement to initial sync. FIRST-7805
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Database Allow shortname or FQDN when specifying failover database partner.
FIRST-7975
Services Fix loop that could lead to large access file creation, resulting in GMM not able to start
FIRST-7978
Notification Makes push client connection registry configurable. FIRST-8081
Database Corrupt database for some users resulting in message flow stopping. Only recovery is to reprovision. Fix is to skip syncing of invalid columns (enabled via registry).
FIRST-8369
OOO Fix issue that was clearing Out of Office text when enabled from handheld.
FIRST-8446
Move user Fix issue that caused failed moves for user migrated from MAPI to EWS then moved to another EWS server.
FIRST-8496
Calendar Under special circumstances, GMM crashes while processing recurring calendar events.
FIRST-8619
Good Mobile Control Server Version 2.6.1.832 (Hot Fix) (03/18/15)
New in This Release
The hot fixes in this release have been developed to address urgent specific issues within customers’ environments.
Issues Resolved – GMM
Component Issue Tracker Web Services
Fix failure when trying to send a device password reset through web services.
FIRST-7428
Email Fix corruption of policy that could result in client's receiving error "Opening attachments has been blocked by IT."
FIRST-7902
Time Zone Fix time issue related to new Russian time zone change. FIRST-8162
Web Services
Fix issue related to Handheld ID not being available for some models when using webs ervices.
FIRST-8286
Roles Fix custom role issue when trying to access handhelds page FIRST-8445
Good Mobile Messaging Server Version 8.3.0.19 (Hot Fix) (03/04/15)
The hot fixes in this release have been developed to address urgent specific issues within customers’ environments.
Issues Resolved - GMM
Component Issue Tracker Migration from MAPI
Fix for users stuck on starting services after move from MAPI to EWS due to timing issues.
FIRST-8512
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Good Mobile Control Server Version 2.6.1.823 (Service Release) (02/03/15)
New in This Release
• Password authentication as secondary option with Delegated Authentication • Performance improvement for Export Stats
Issues Resolved - GMC
Component Issue Tracker GMC Code optimization to help query GMM/NOC connectivity
status under GMC. FIRST-7753
GMC Easy Activation fails if there is a change in the SMTP address for an existing user.
FIRST-8300
GMC Export Statistics performance fix. GMC-3920 GMC-3967 GMC-3973
Open Issues - GMC
Component Issue Tracker GMC Importing a GMC 2.6.1 policy set into GMC 2.5.x
causes user errors without a warning such as “Unsupported functions will keep default.”
GMC-3983
GMC When downgrading from build 818 to 723, GMC policy sets with “Password Protected” should have “Password Authentication” enabled.
GMC-3984
GMC Export Statistics may not export stats for a device if the GMM serving it is down and setsystem.gmm.refresh.border_amount
is set in the props file.
GMC-3995
GMC When downgrading from build 818 to 801, the GMC policy Password Authentication checkboxes should remain unchecked.
GMC-3996
Good Mobile Messaging Server Version 8.3.0.18 (Hot Fix) (01/27/15)
The hot fixes in this release have been developed to address urgent specific issues within customers’ environments.
Issues Resolved - GMM
Component Issue Tracker Handhelds Removed hard-coded max limitation for number of handhelds
and add override to change maximum supported handhelds according to customer software/hardware.
FIRST-8089
Logging Lowered the IPC remote call error logging from Event logger to Debug log.
FIRST-8418
Database Optimize migration/and or moves from BDB server to SQL. FIRST-8128 GMMSO-1941
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Good Mobile Messaging Server Version 8.3.0.14 (Hot Fix) (01/16/15)
The hot fixes in this release have been developed to address urgent specific issues within customers’ environments.
Issues Resolved - GMM
Component Issue Tracker Email Fix to not load email body when it is said to be sync header
only. GMMSO-1905
Sync After change of SMTP mail address, a resync can cause all data to be lost on client.
GMMSO-1921
Calendar Newly add invitee disappears when re-opening the meeting after editing the invitees on device.
GMMSO-1924
Folders After upgrading to 8.3 from 8.2, client not displaying the Conversation History folder in the folder list.
GMMSO-1929
Failover Failover command for database string is case sensitive, fix to make it case insensitive.
GMMSO-1934
S/MIME Implement size restrictions on S/MIME emails (25 mb default). FIRST-7761
Email Fix to download attachments when filename contains quotations.
FIRST-7871
S/MIME Improve error handling if GMMS receives LDAP_Unavailable during LDAP certificate lookups.
FIRST-7876
Email Long subjects containing double-byte characters show as No Subject in IOS.
FIRST-7915
UI Tasks issue - Grouping view in Outlook differs if created on client vs Outlook.
FIRST-8047
S/MIME Cannot send S/MIME messages because we don't support matching multiple RFC822 names from the cert.
FIRST-8050
Stats Client messaging statistics are reset when service is restarted. FIRST-8157
Good Mobile Control Server Version 2.6.0.801 (Feature Release) (12/16/14)
New in This Release
• Support for 3rd party Auth Delegates • Support auto-import of users from GMC to GC via Easy Activation • Support Windows Pro 8.1 GFE clients • iOS 8 MDM - Support for new device restrictions • Support Easy Activation after email address change* * Requires GFE iOS Client version 2.7.0 or Android Client version 2.7.1 for support of Easy Activation. Requires Good Control Server v1.8.42 or higher and GD SDK iOS 1.9.4340 and Android 1.9.1162 or higher for support of GD app interoperability.
Note: For Windows devices only, with GMC release 2.6.0, ”Do not install on this platform” is the default setting for all new policies. When GMC is updated to release 2.6.0, any previous settings for “Version to install” are retained.
Issues Resolved - GMC
Component Issue Tracker GMC If a user has the View-only Administrator role and also the Self FIRST-
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Service role, they can see the OTA PIN of other users. 6308 GMC Disclaimer Rule is not displayed on Android Good Client. FIRST-
6827 GMC Unable to upgrade from Good Mobile Control v2.3.x. FIRST-
6924 GMC Users from Bidirectional external trust forest not able to
connect to Self Service portal. FIRST-7351
GMC Policy import from source GMC to destination GMC with different time zone results not working.
FIRST-7385
GMC Unable to log into self-service portal if double-byte characters are present.
FIRST-7473
GMC Move optimizations if moving from 2.5.1.683 to higher versions.
FIRST-7485
GMC Customer app (ipa) does not show the correct app icon when opening the webstore or when uploading to GMC (missing image).
FIRST-7513
GMC Welcome Email Support for Japanese Character-set. FIRST-7607
GMC Handheld Page fix where list of devices can disappear randomly.
FIRST-7723
GMC SSO login will not work if trying to use the configured browser from the localhost machine itself.
GMC-1175
GMC With SSL set to On for all LDAP connections between GMC and AD, all domains remain visible but all search operations against unsecure domains will fail.
GMC-2963
GMC Unicode characters are not supported in device names. GMC-3273 GMC Cross-GMC user move will cause the destination GMC to
send irrelevant information to all GMMs connected. This may cause an abundant number of GMM transaction logs.
GMC-3283
GMC [Android] If the GMA policy setting “Allow user to persist enterprise credentials in Good secure container for website and web proxy access” is enabled in GMC v2.5 and GMC is later downgraded to GMC v2.4, the user will continue to see the “Remember me” feature enabled. Workaround: to disable this feature on the device, make any change to the policy in GMC v2.4 and save it. (Store Credentials are enabled by default when provisioning a 2.6 Client in 2.4 environment.)
GMC-3307
GMC Added configuration option to enable/disable SSL protocol versions to address vulnerabilities such as POODLE (https://community.good.com/docs/DOC-3827).
GMC-3841
GMC Custom apps display bundle name vs display name. GMC-3859 GMC If a GC database is down, the status indicator on the Settings
> Enterprise Servers page remains green. GMC-3905
GMC
Unchecking MDM policy settings “Query of device information,” “Query of network information,” “Restriction-related queries,” “Security-related queries” may cause Compliance Manager blacklist/whitelist device checks to fail.
MDM-94
Open Issues - GMC
Component Issue Tracker GMC "OutOfMemoryError" while executing iOSMDM test
with 36000 devices. GMC-3035
GMC Self Service in Office 365 cloud environments is not GMC-3246
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supported. GMC [Domino] Unable to add Unicode users to roles when
there is no mailbox, using Domino Dir.Auth. GMC-3298
GMC Store Credentials are enabled by default when provisioning a 2.6 Client in 2.4 environment.
GMC-3307
GMC No re-sync and cannot receive email after moving user from GMM 7.2 to 8.1, then to 8.2, while handheld is not connected.
GMC-3367
GMC Applications refresh remains pending for bMdm Android.
GMC-3403
GMC Upgrading GMC from 2.5 to 2.6 with 8.3 GMM present, some new database fields for EWS/SQL GMM and all new database fields for EWS/BDB are not be displayed on Server info page.
GMC-3687
GMC Email address does not update in OTA email when resent from GMC
GMC-3797
GMC When moving Windows 8 devices to a new GMC, the source GMC completed-moves log does not display successfully completed actions.
GMC-3829
GMC If the GMC has a policy that is >8k in size and the “Enable automatic import of users” into Good Control server is enabled on the GMC side, then during the Easy Activation process, there is a Policy Retrieval error as the retrieval fails.
GMC-3837
GMC When an Easy Activation process times out on a device, the GMC handheld log may indicate success.
GMC-3839
GMC Old email address shown in compliance email notification.
GMC-3845
GMC If an admin edits a user’s SMTP address in Exchange, rather than adding a new address for the user in Exchange, GFE reset cannot finish re-sync. GFE cannot be used in this state.
GMC-3852
GMC Easy activation fails after changing a user’s email address.
GMC-3858
GMC Policies dynamically created in Good Control as part of the GMC automatic-import feature may be named incorrectly.
GMC-3886
GMC If the GC certificate is missing on the GMC host machine, you will be unable to remove the GC on the GMC Settings > Enterprise Servers page. Workaround: Use Replace on the Enterprise Server page for the GC and replace the GC with itself or another.
GMC-3898
GMC If a GC database is down, the status indicator on the Settings > Enterprise Servers page remains green.
GMC-3905
GMC Scheduled reports of the same frequency type are send at once even if date requirement is not met.
GMC-3912
GMC An SMTP-changed user whose OTA PIN has expired can still provision their device using old mail with expired PIN, but not using a newly generated pin.
GMC-3917
GMC If attempting to set up Easy Activation for a suspended device, the operation will fail, but no failure log will be created in GMC Settings and the GC/GMC/Client status displays as normal.
GMC-3921
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GMC Once an Application Management policy template is assigned to a policy, the policy cannot be reverted to No Template (custom settings). The workaround is to create a new, empty template and assign it to the policy.
GMC-3923
GMC If authentication delegation is set for the client and subsequently changed to none, a password continues to be required.
GFEANDROID-5977
Good Mobile Messaging Server 8.3.0.12 (Feature Release) (11/05/14)
New in This Release
• EWS SQL and EWS BDB versions are now combined in a single build. • Support for Exchange Tasks in GMM BDB version (support for Tasks in GMM SQL version
was added in v8.1). • S/MIME enhanced so that LDAP lookups will check for multiple entries.
If first LDAP entry does not contain a valid certificate, subsequent entries will be searched until a valid certificate is found.
• Support for the new Client feature for enhanced handling of Calendar invites with large number of invitees (requires GFE iOS Client 2.7.0 or higher; Android Client to be released).
• Updates the digital certificate used to authenticate GMM to GMC. • Issues resolved.
Issues Resolved - GMM
Component Issue Tracker Attachment Attachment fails to download with malformed EWS XML
response. FIRST-6895
Move After user move from GMM to another GMM, consistency reports show invalid results.
FIRST-6858
GAL lookup Address book recipients cache does not work FIRST-6631
Open Issues - GMM
Component Issue Tracker Installer If a fresh GMM installation is canceled after the GMC
registration screen has been reached, and the installer is run again, incorrect screens will be displayed and the install attempt will fail. Workaround: after canceling an installation, delete or rename the registry key [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Good Technology\GoodLink Install Parameters] before attempting to install again.
GMMSO-1925
Calendar Unicode data displayed as garbage values (???) in invitee Calendar notes field when forwarding the meeting from remote user's device calendar
GMMSO-1834
Calendar Issues with different types of attachments (image, non image types) when 'Reply To All Attendees' and 'Reply/Reply All' from device calendars
GMMSO-1833
Calendar Issues displaying embedded issues in Reply/Reply All/Reply To All Attendees meeting mails
GMMSO-1830
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Installer The upgrade information page does not display in some scenarios.
GMMSO-1813
Calendar Calendar Entries beyond 2038 are syncing to the device with incorrect date information. This happens to the mailboxes migrated from Domino to Exchange using BinaryTree tool.
GMMSO-1719
Calendar Calendar events are not synced to the device when accepted from Mac Outlook.
GMMSO-1461
Good Mobile Control Server Version 2.5.3.723 (Service Release) (08/04/14)
New in This Release
• This release supports an increased policy-length restriction for policy messages. In previous versions of Good Mobile Control, compliance policy messages were restricted to 8k in size. This limit can break compliance policy checks for Android devices when the size of the policy is very large. This release removes that limit for Android devices. Policies up to 256K in size have been tested for Android devices. The GFE Android client 2.6.0 or higher is required. (GMC-3434)
Issues Resolved - GMC
Component Issue Tracker GMC Support for compliance policy messages larger than 8K
for Android devices. GMC-3434
GMC Delays pushing iOS configuration profile to end user. FIRST-6798 GMC All handhelds disappear temporarily from “Handheld”
Page on single handheld deletion. FIRST-7170
GMC Failure to upload the same app for different platforms under one policy
FIRST-7213
Open Issues - GMC
Component Issue Tracker GMC If the iOS configuration MDM profile is enabled by GMC
policy for an iOS user/device and that device uninstalls/reinstalls GFE without being removed from GMC, the user may be prompted again for profile installation.
GMC-3345
GMC Do not edit or remove a GFE user’s SMTP address in Exchange or Domino or GFE will not function on the user’s device. Instead, in such a case add a new address and make it primary.
GMC-3852
Good Mobile Control Server Version 2.5.2.701 (Service Release) (07/23/14)
New in This Release
• Corrects network-failure problems that occur during new provisions.
Note: As of June 2014, ws.good.com/ws has been added for the web service call that was using good.com/ws. The following outbound network hostnames for Good Operations Center have been added: ws.good.com HTTPS 443 216.136.156.64/27.
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Issues Resolved - GMC
Component Issue Tracker GMC Unable to sort by pin expiration date. FIRST-5867 GMC Command-line Export Stats tool stops after encountering
a corrupted user record. FIRST-6292
GMC iOS configuration policy section shows as pending. FIRST-6708 GMC GMC command-line tool fails with certain special
characters in the password. FIRST-6901
GMC When group is added to the self-service role in GMC, some users of the group are not able to log in to the Self Service portal.
FIRST-6986
GMC Large number of network failures during new provisions. FIRST-7246
Good Mobile Messaging Server Version 8.0.5.46 (Service Release) (06/25/14)
New in This Release
This service release is a cumulative update that includes several hot fixes and other bug fixes along with an update to the OpenSSL library to address several security vulnerabilities found in OpenSSL. This includes fixes for the following vulnerabilities:
• ·SSL/TLS MITM vulnerability (CVE-2014-0224) • ·DTLS recursion flaw (CVE-2014-0221) • ·DTLS invalid fragment vulnerability (CVE-2014-0195) • ·Anonymous ECDH denial of service (CVE-2014-3470)
Note that GMM is not currently affected by these issues (not vulnerable), but the library is being updated to avoid potential problems in the future if the use of OpenSSL in GMM changes.
Issues Resolved - GMM
Component Issue Tracker Email Forwarding an email that has both attachments and embedded
images from an iOS device and choosing not to include the attachments causes the embedded images in the forwarded email to be dropped.
GMMSO-1157
Security SECURITY: OpenSSL CCS Injection Vulnerability (CVE-2014-0224) : SSL/TLS MITM vulnerability
GMMSO-1669
Sessions Adding checks to ensure that the app message is less than 8K before submitting to the session.
GMMSO-1466
Logging For security reason, logging full EWS SOAP messages are not allowed.
GMMSO-1423
Notifications GMMS may fail to subscribe notifications at startup. GMMSO-1340
Email, Sync GMMS shows wrong timestamp on email Inbox. GMMSO-1196
Email Emails are not syncing to Deleted Items folder when deleted from Outlook inbox.
GMMSO-870
Move Optimization improves the Move User operation. FIRST-6885 Email, Sync Email Sync Delay during initial sync. FIRST-6873
GMC Console freezes when user tries to update lookup server/device properties
FIRST-6804
Folder Sync Subfolders fail to sync when a large batch of folders are involved, FIRST-6762
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© Good Technology 2016. All rights reserved.
exceeding the message payload threshold. Attachment Download
Attachment download fails when server is busy processing a large number of calendar exceptions.
FIRST-6761
Email User unable to send from iPad. Message going to Drafts folder. FIRST-6549 Email SMIME emails stuck in Outbox when data coverage is poor. FIRST-6437 Email Delivered email displays incorrect timestamp. FIRST-6359 Email Deleted items in Outlook are not reflected in Good for Enterprise
client. FIRST-6355
Attachment Download
Attachment Download Fail - Error Code 13. FIRST-6158
Attachment Download
Attachment Download Fail - Requires GMM Restart. FIRST-5472
Open Issues in Good Mobile Messaging Server
Component Issue Tracker Attachment (Android device)
Calendar view: On Android devices, when opening a zip file that contains a large number of files, the operation may stick at “Loading.”
GMMSO-1717
Good Mobile Messaging Server Version 8.0.4.1 (Service Release) (04/28/14)
New in This Release
This release is a repackage of the GMM server with the newly released GMC v2.5.0.672. It also includes a fix to reduce verbosity of extended logging to enable more effective analysis of the application events.
Good Mobile Control Server Version 2.5.0.672 (Feature Release) (04/28/14)
New in This Release
Policy Import/Export Easy Activation Support (requires Android 2.4) Secure LDAP Connections (SSLv3/TLS1.x) between GMC and AD Scheduled Reports Compliance Alert Notifications Web Services APIs for User Self Service Actions 64-bit JVM Support Support for “SELinux Enforced” and “Verify apps” compliance rules (requires Android 2.4) Support for Cloud-based AD (O365)
Issues Resolved - GMC
Component Issue Tracker GMC
Moving a user to a different server immediately after that user performs an OTAP may result in a server crash and restart.
113611
GMC
The pages of unmanaged applications downloaded from Good are not localized. Users who select the “Visit Application Catalog” option on their device will find the list of available applications displayed in English.
110172 GMC-925
GMC
Errors will occur if the SQL Server JDBC driver is installed on the target machine for GMC installation. Workaround: The installer is probably looking into the wrong location to find sqljdbc_auth.dll.
110022 GMC-914
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© Good Technology 2016. All rights reserved.
Try searching for sqljdbc_auth.dll on the machine and you will probably find one of the locations to be a system path such as C:\Windows\SysWOW64. Browse to the path and rename sqljdbc_auth.dll to sqljdbc_auth.Backup, and continue with the GMC installation.
GMC InstallShield threw errors when attempting to install MS SQL Native Client and CLI utilities.
109824 GMC-903
GMC
The quantity displayed of provisioned and unprovisioned devices on the Home page maybe be incorrect due to the presence of managed clientless devices.
109159 GMC-875
GMC Exporting all handhelds may run up to 20% slower. 107547 GMC
An unmanaged application will not push to the device after upgrade until the existing managed app policy is pushed or modifed to trigger the action. This can take up to 12 hours after the upgrade.
103764 GMC-582
GMC
A User Rejected/Cancel action on the device to install a managed app results in an incorrect Status/Action displayed in GMC.
101160 GMC-492
GMC
VPN configuration using a combination of IPSEC Shared Secret and Hybrid Authentication settings is not supported.
71520 GMC-3
GMC Deleting a trusted GMC throws error: "The remote GMC 'https://GFEQA3.GFEQA.qagood.com:19005/' was not verified.
GMC-1435
GMC Self Service: clicked Send Activation PIN and I got 2 welcome emails
GMC-1439
GMC Upgrading GMC from R6 SR1 to R8 trunk: failed to start due to DB upgrade scripts
GMC-1490
GMC Setup was NOT able to install Microsoft SQL Server Express.." error message occurred while installing GMC IS2012 v2.4.0.501 on Windows 2012 environment
GMC-1503
GMC Web Services API for role assignment fails for users outside of GMC Domain.
FIRST-5628
GMC Failing to send service notification alert for bulk users in GMC - Handhelds spread out in multiple pages within GMC.
FIRST-5733
GMC GMC fails to grant role to users with Turkish user_name FIRST-5880 GMC MDM Profiles fails to re-install after user manually removes it. FIRST-5953 GMC GMC failed to connect to SQL server under special circumstances.
Fix enables SQL AlwaysOn clustering. FIRST-5964
GMC Handheld ID missing for Export Statistics. FIRST-6044 GMC GMC CLI tool - Code optimization Fix. FIRST-6126 GMC Self Service Portal - Unlock Device fails. FIRST-6345 GMC One or more source GMM servers appear to be offline. Handheld
move operation for offline GMM servers will fail with: “Click OK to continue or Cancel to abort the action." However, the move is successful.
FIRST-6558
GMC
GMC version 1.3.1, with the default File Transfer policy and Send Attachments enabled, allows the previous Good iOS Client (1.9.5) and Android Client (1.7.5), as well as the current Android Client (1.8.0), to import files to Good from third-party applications, but does not allow the current Good iOS Client (1.9.6) to do so. The GMC must be upgraded to 1.3.3 or higher, with importing enabled, for iOS devices using the current Good Client to import files.
GMC
If you receive an “Illegal Key Size” error while importing an iOS MDM certificate into Good Mobile Control via Certificates > Upload Signed Certificate, refer to http://good.custhelp.com/app/answers/detail/a_id/741 for a
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© Good Technology 2016. All rights reserved.
solution to the problem. You will need to install the Unlimited Strength JCE (jar files).
Open Issues - GMC
Component Issue Tracker GMC
(GMA) Setting the correct address but incorrect port number on GMC for a proxy server causes an incorrect error messages on the Client using GMA, for https addresses.
95179
GMC Unchecking MDM policy settings “Query of device information,” “Query of network information,” “Restriction-related queries,” “Security-related queries” may cause Compliance Manager blacklist/whitelist device checks to fail.
103117
GMC After upgrading GMC to 2.3.0, when the GMA checkbox is disabled in Settings and enabled in the policy, the GMA icon does not show up on the device.
109757 GMC-897
GMC The status of a managed application is not displayed correctly if "Auto Uninstall" in unchecked.
110205
GMC SSO login will not work if trying to use the configured browser from the localhost machine itself.
GMC-1175
GMC IE Browser Timeout encounters a password failure when attempting to login again.
GMC-1207
GMC Upgrading GMC from 2.3.1.430 to 2.4.0.501 fails. GMC-1490
GMC With SSL set to On for all LDAP connections between GMC and AD, all domains remain visible but all search operations against unsecure domains will fail.
GMC-2963
GMC Support for 35k Handhelds requires heap size of 2GB or higher. GMC-3035
GMC Send service notification not functional. GMC-3257
GMC MDM Android - Applications refresh remains pending. GMC-3259
GMC Unicode characters are not supported in device names. GMC-3273
GMC GMC does not support exporting the compliance status for WP8 devices
GMC-3278
GMC Adding a Self-Service user on a non-primary domain will result with a "User could not be found" error message. GMC only supports adding HH on the Primary domain
GMC-3303
GMC [Android] If the GMA policy setting “Allow user to persist enterprise credentials in Good secure container for website and web proxy access” is enabled in GMC v2.5 and GMC is later downgraded to GMC v2.4, the user will continue to see the “Remember me” feature enabled. Workaround: to disable this feature on the device, make any change to the policy in GMC v2.4 and save it.
GMC-3307
GMC On a clean Windows2008 SP2 32-bit system, Windows PowerShell may be absent. In this case, the GMC installer will not install SQL Server Management Studio You will need to install Powershell and the Management Studio.
GMC-3376
GMC Policy names that include Unicode characters (Chinese/Japanese/Arabic) are not displayed correctly.
GMC-3387
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© Good Technology 2016. All rights reserved.
GMC The handheld import/export functions are not supported for WP8.
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Good Mobile Control Server v2.4.2.610 (Service Release) (03/07/14)
In This Release
This service release addresses a security issue in the Good Mobile Control (GMC) Server that can result in updated compliance rules files not being pushed to the Good for Enterprise clients.Customers are strongly urged to update to this version.This issue was introduced in the 2.4.0 release, so any GMC server at this version or newer should be updated. (GMC-3194) Also in this release:
• iOS CloudKeyChainSync restrictions are available. • The following open issues have been resolved.
Issues Resolved – GMC
Component Issue Tracker GMC Improved the performance of the software export function. GMC-
2736 GMC Fixed the Server name to display ServerName in GMC, rather
than SerialNumber.ServerName. GMC-2776
GMC The same domain capabilities are now visible to the Web Service API as to the default SSP.
FIRST-5628
GMC Issue resolved with GMC upgrade that caused an Appcrash. FIRST- 5752
GMC Good Messaging Domino directory service auto-start issue resolved.
FIRST-5939
Good Mobile Messaging Server v8.0.3.31 (Service Release) (02/06/14)
In This Release
This release includes fixes for the following:
• Calendar functions resulting in possible missing events and/or sync problems • Email processing resulting in possible delayed email delivery, and sync issues between
Good for Enterprise client and users’ desktop system. • Server issues resulting in possible server or process restarts • Log file issues resulting in failed upload of log files • Installer issues
Issues Resolved – GMM
Component Issue Tracker GMM No users able to send or recieve email on
EE53422454.PMGMM01 : error 5662, 5669, 4614, 65538 FIRST-4822
GMM Misleading prompts on install/upgrade for Office 365 credential selection.
FIRST-5117
GMM Missing calendar updates. Validate item failed: Organizer not loaded.
FIRST-5300
GMM Messages sent from phone go to drafts folder in Outlook. FIRST-5338
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© Good Technology 2016. All rights reserved.
GMM Malformed calendar data can cause EWSproc restart. FIRST-5382
GMM Customer unable to send to personal distribution list, receives 3 NDRs upon attempt.
FIRST-5387
GMM Users paused, stuck in initializing. FIRST-5467
GMM GMM can send but not receive messages. FIRST-5494
GMM Unanticipated system restart. FIRST-5510
GMM Email delay due to unnecessary subfolder processing. FIRST-5526
GMM Missing Calendar entries. FIRST-5614
GMM Delays seen after installing build 8.0.2.18. FIRST-5658
GMM Server restarts. FIRST-5687
GMM Users stuck in Paused for Exchange down. FIRST-5879
GMM Failed to connect to messaging server ''Users exchange server appears to be down or disabled.”
FIRST-5951
GMM User recently moved over to O365-Calendar is not syncing completely.
FIRST-6027
GMM iPhone not synching calendar, but synching email ok. No meetings synced and no meetings created in Good for Enterprise or O365.
FIRST-6064
GMM User not syncing calendar items. FIRST-6117
GMM StreamingConnectionManager leaked due to missing event-unsubscribe.
GMMSO-130
GMM Uploadlog failed to load some logs. GMMSO-367
GMM Email is saved to Draft directory when a meeting is accepted from device with "no response" option.
GMMSO-461
GMM Sync email delay caused by working on unsubscribed folders. GMMSO-475
GMM Slow batch GroupInformation causes email delay. GMMSO-495
GMM Multiple duplicate contact subfolders created when user moved from EWS-BDB to EWS-SQL.
GMMSO-840
GMM Hebrew support for send/reply/forward HTML emails needed. GMMSO-905
GMM Emails in subfolders are not syncing to device when the subfolder is subscribed.
GMMSO-932
GMM Truncated leading or tailing white spaces in PROXY & GMM registration Install-shield screens.
GMMSO-963
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© Good Technology 2016. All rights reserved.
Good Mobile Control Server v2.4.1.539 (Service Release) (10/22/13)
In This Release
This release includes new features and addresses customer-reported and known issues.
New in GMC Adds support for new iOS 7 MDM features:
• New Restrictions • Lock Device action enhancements • Single Sign-On • App Configuration • Extended Configurations
Issues Resolved – GMM/GMC
Component Issue Tracker GMC GMC event log descriptions not displaying in event viewer. FIRST-
4890 GMC Handheld reports for device type output text in format as seen on
NOC rather than user-friendly format. FIRST-5406
GMC GMC-to-GMC move user failed due to out-of-memory issue. FIRST-5523
GMC GMC load page fails after remote wipe. FIRST-5543
GMC GMC service crashes while running exportsoftware report. FIRST-5582
GMC GMC will not upload a different application file type with the same name.
FIRST-5604
GMC GMM server names truncated in GMC. FIRST-5660
GMC Issues with Kerberos SSO on GMC. FIRST-5692
GMC Unchecking MDM policy settings “Query of device information,” “Query of network information,” “Restriction-related queries,” “Security-related queries” may cause Compliance Manager blacklist/whitelist device checks to fail.
MDM-94
GMC Filled in column content for Title, Location, and Mail Server for Handheld Users report.
GMC-1524
Good Mobile Control Server v2.4.0.501 (Feature Release) (08/13/13)
In This Release
This release includes new features, and addresses customer-reported and known issues.
New in GMC • Support for moving users between GMCs • Ability to send service notifications/alerts * • Ability to view additional account details when searching for users and filtering for bulk
actions • Ability to use separate email template when regenerating PIN
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© Good Technology 2016. All rights reserved.
• Auto-send reminders for pending activations • Improved role-based access control (expanded rights on the Roles tab) • Ability to reset Good for Enterprise on a device from the GMC (Over-The-Air
resynchronization) * • Ability for self-service users to reset Good for Enterprise client on a device (Over-The-Air
resynchronization) * • HTML-based welcome and regeneration emails • Kerberos-based Single Sign-on • Good Support guided access to server/client logs • Automated non-compliance actions when MDM profile is removed from iOS devices. • iOS MDM profile re-enrollment is no longer required when moving users between policy
sets • Automated removal of the MDM profile on the device (that is, removal of device
restrictions, configs (WiFi/VPN/EAS), and managed apps) when an iOS MDM-enabled device is removed (deleted) from GMC or the MDM policy checkbox is unchecked
• Good for Enterprise iOS App Catalog localization • Search, add, distribute apps in non-US Apple App Stores • Reset device password • Reset Good for Enterprise password * • Single-click action for regenerating or resending PIN • Ability to view activation PIN • Upgrade to JRE 7 (Good for Enterprise command-line utilities now require JRE 7) * Requires Good Mobile Messaging server v7.2.0.
Issues Resolved – GMC
Component Issue Tracker GMC A User Rejected/Cancel action on the device to install a managed
app results in an incorrect Status/Action displayed in GMC. 101160
GMC An unmanaged application will not push to the device after upgrade until the existing managed app policy is pushed or modifed to trigger the action. This can take up to 12 hours after the upgrade.
103764
GMC Exporting all handhelds may run up to 20% slower. 107547 GMC The quantity displayed of provisioned and unprovisioned devices
on the Home page maybe be incorrect due to the presence of managed clientless devices.
109159
GMC InstallShield threw errors when attempting to install MS SQL Native Client and CLI utilities.
109824
GMC Errors will occur if the SQL Server JDBC driver is installed on the target machine for GMC installation. Workaround: The installer is probably looking into the wrong location to find sqljdbc_auth.dll. Try searching for sqljdbc_auth.dll on the machine and you will probably find one of the locations to be a system path such as C:\Windows\SysWOW64. Browse to the path and rename sqljdbc_auth.dll to sqljdbc_auth.Backup, and continue with the GMC installation.
110022
GMC The pages of unmanaged applications downloaded from Good are not localized. Users who select the “Visit Application Catalog” option on their device will find the list of available applications displayed in English.
110172
GMC GMC Servers installed in 2009 – 2010 (versions >= 1.0.3.30, and <= 1.0.3.83) and then updated to 2.3.0.402, do not support Priority Access as currently configured. If you are using GMC 2.3.0.402
111739
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© Good Technology 2016. All rights reserved.
and the Priority Access policy Client Type has been properly configured in GMC, but user devices receive an error during setup such as “The OTAP fails with an error: your account is not authorized to use this edition of Good for Enterprise,” you should contact your authorized service representative to rectify the problem.
GMC HTML welcome email will not be sent in an Exchange 2003 environment; text welcome email is sent fine. Workaround: In mixed environments, send HTML welcome email via Exchange 2007.
112673
GMC If you receive an “Illegal Key Size” error while importing an iOS MDM certificate into Good Mobile Control via Certificates > Upload Signed Certificate, refer to http://good.custhelp.com/app/answers/detail/a_id/741 for a solution to the problem. You will need to install the Unlimited Strength JCE (jar files)
Good Mobile Control Server v2.3.2.3 (Service Release) (07/10/13)
This release includes security enhancements.
Good Mobile Messaging Server Version 8.0.5.61 (Hot Fix) (03/09/15)
The hot fixes in this release have been developed to address urgent specific issues within customers’ environments.
Issues Resolved - GMM
Component Issue Tracker Moving Users Fix for consistency issues after moving users. FIRST-
6858 GAL Lookups Fix for GAL lookup timeouts. IN 8.0.xx, IPC data does not
include the user’s mail address and GUID when doing GAL lookups. It causes the EWS process to use the GoodAdmin session to do the EWS call.
FIRST-8303
Email Attachment download enhancement. Device dropped the connection to GMM but GMM failed to detect that event. GMM did not receive any packets including FIN, RST, etc. The fix cleans up all the old resources and accepts the new connection.)
FIRST-8087
Email Removed the recipient size check on emails. Improved logging changes.
FIRST-8619
Good Mobile Messaging Server v8.0.2.13 (Service Release) (07/10/13)
This release addresses customer-reported and other known issues.
Issues Resolved – GMM
Component Issue Tracker GMM [Office 365] Changing SMTP ADDRESS results in delay of email
delivery. FIRST-4942
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© Good Technology 2016. All rights reserved.
GMM Service restarts on GMM server unexpectedly. FIRST-4989
GMM Cannot sync deleted contacts on the handheld after upgrading GMM.
GMMSO-372
GMM When users reprovision, old Calendar reminders are not deleted.
GMMSO-388
GMM Rescheduled meeting not appearing in Good Calendar. TT114079 GMM [Office 365] Good for Enterprise sends reminders for original
meetings that have been canceled or rescheduled. TT114869
GMM [Office 365] Server restarts every 5-7 minutes. TT115386 GMM [Office 365] Users receiving Error 102 on the handheld. TT115651 GMM Secure browser exceptions fail to parse CIDR addresses or IP.
Exceptions works only with FQDN domain names. FIRST-4651
Good Mobile Messaging Server v8.0.2.9 (Service Release) (06/07/13)
This release includes new features, and addresses customer-reported and other known issues.
• Prevent upgrade from MAPI GMMS • iOS push notification - separate email and calendar sound settings
Issues Resolved – GMM
Component Issue Tracker GMM Users stopped receiving emails even though the GMM services
were running 115242
GMM Move user failed and GMM crashed. 113611 GMM Primary SMTP address support change. 115729 GMM Zip-file attachment in message request is not downloaded on
Android device. 110956
GMM Emails moved from the Inbox to an unsubscribed folder are not displayed in that folder on the device until the user subscribes to that folder.
112213
GMM Although reading of signed S/MIME emails on mobile devices is supported, downloading of attachments for these emails sometimes fails due to inability to validate the S/MIME certificate.
113310
GMM Zip-file attachment in message request is not downloaded on Android device.
110956
GMM Emails moved from the Inbox to an unsubscribed folder are not displayed in that folder on the device until the user subscribes to that folder.
112213
GMM Although reading of signed S/MIME emails on mobile devices is supported, downloading of attachments for these emails sometimes fails due to inability to validate the S/MIME certificate.
113310
Good Mobile Control Server 2.3.0.402; Good Mobile Messaging Server Version 8.0.1.86 (Feature Release) (05/08/13)
In This Release
This release includes new features, and addresses customer-reported and known issues.
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© Good Technology 2016. All rights reserved.
Note: Moving users between Good Mobile Messaging Server 8.0.1 and Good Mobile Messaging Server 7.x or lower is not supported. Good Mobile Messaging Server 7.x cannot be upgraded to 8.0.1. Good Mobile Messaging Server 8.0.1 requires Good Mobile Control Server 2.3.0. Refer to the Good for Enterprise Quick Installation Guide and Good for Enterprise Administrator’s Guide for information on pre-installation configuration tasks, system installation, user management, and product maintenance.
New in GMM • Support for Microsoft Exchange Online (Office 365) • Server enhancements in this release:
o Improved diagnostics and system logging, especially for data access layer o Encrypt and daily rotate EWS logs o Handle missing Exchange notifications; notification recovery
• Bug fixes
New in GMC • Set up GMC with new IS2012 installer • Ability to upload/distribute client-based certificates for GMA authentication • Prevue GE: Priority Access & General Access availability. Refer to the Prevue GE Priority
Access Planning Guide for information on using this new service. All note open issue 111739 below.
• GMA policy enhancements, to enable/disable: o Access to non-fully qualified domains o Default/native browser redirection o User ability to accept unsigned/expired certificates (iOS only)
• Ability to enable/disable Siri dictation via GMC policy • New attributes for GMC Handheld List View • HTML Email template: HTML-customizable activation • Client change for Cisco ISE: enable Device Auto-Quarantine feature for our customers • Support new attributes for GMC Reports • Support web based application catalog • Support for new attributes for GMC CLI "Export Statistics" • New Filters for GMC Handheld List View page • Summary page/screen for each policy now supports new edit links: MDM, SMIME, GMA,
etc • iOS 6 MDM restrictions now support request to include the "EAP-TLS" option for Wifi
profile in iOS Config
Supported Exchange Online Features In This Release Supported Operating System: Windows 2008 R2 x64 Third Party Pre-requisites: .NET 3.5 SP1 This release supports the following Good for Enterprise functionality:
• Two way Email Sync • Includes Signed Non-Encrypted Email. • Two way Contact Sync • Global Address List lookup • Two way Calendar Syncing (including recurrence) • Download Calendar Attachments • Download Email Attachments • HTML Email
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© Good Technology 2016. All rights reserved.
• Secure Browser • Upload Email Attachment • GMMS Proxy
Unsupported Exchange Online Features In This Release • Contact Subfolders • Tasks (to be supported in upcoming 8.1 release) • S/MIME Encrypted not supported • HTML Welcome Message • iOS Notification Enhancements
Open Issues in Good Mobile Control Server
Component Issue Tracker GMC
GMC version 1.3.1, with the default File Transfer policy and Send Attachments enabled, allows the previous Good iOS Client (1.9.5) and Android Client (1.7.5), as well as the current Android Client (1.8.0), to import files to Good from third-party applications, but does not allow the current Good iOS Client (1.9.6) to do so. The GMC must be upgraded to 1.3.3 or higher, with importing enabled, for iOS devices using the current Good Client to import files.
GMC
If you receive an “Illegal Key Size” error while importing an iOS MDM certificate into Good Mobile Control via Certificates > Upload Signed Certificate, refer to http://good.custhelp.com/app/answers/detail/a_id/741 for a solution to the problem. You will need to install the Unlimited Strength JCE (jar files)
GMC
VPN configuration using a combination of IPSEC Shared Secret and Hybrid Authentication settings is not supported.
71520
GMC
(GMA) Setting the correct address but incorrect port number on GMC for a proxy server causes an incorrect error messages on the Client using GMA, for https addresses.
95179
GMC
A User Rejected/Cancel action on the device to install a managed app results in an incorrect Status/Action displayed in GMC.
101160
GMC
Unchecking MDM policy settings “Query of device information,” “Query of network information,” “Restriction-related queries,” “Security-related queries” may cause Compliance Manager blacklist/whitelist device checks to fail.
103117
GMC
An unmanaged application will not push to the device after upgrade until the existing managed app policy is pushed or modifed to trigger the action. This can take up to 12 hours after the upgrade.
103764
GMC Exporting all handhelds may run up to 20% slower. 107547 GMC
The quantity displayed of provisioned and unprovisioned devices on the Home page maybe be incorrect due to the presence of managed clientless devices.
109159
GMC After upgrading GMC to 2.3.0, when the GMA checkbox is disabled in Settings and enabled in the policy, the GMA icon does not show up on the device.
109757
GMC InstallShield threw errors when attempting to install MS SQL Native Client and CLI utilities.
109824
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© Good Technology 2016. All rights reserved.
GMC
Errors will occur if the SQL Server JDBC driver is installed on the target machine for GMC installation. Workaround: The installer is probably looking into the wrong location to find sqljdbc_auth.dll. Try searching for sqljdbc_auth.dll on the machine and you will probably find one of the locations to be a system path such as C:\Windows\SysWOW64. Browse to the path and rename sqljdbc_auth.dll to sqljdbc_auth.Backup, and continue with the GMC installation.
110022
GMC
The pages of unmanaged applications downloaded from Good are not localized. Users who select the “Visit Application Catalog” option on their device will find the list of available applications displayed in English.
110172
GMC
The status of a managed application is not displayed correctly if "Auto Uninstall" in unchecked.
110205
GMC
GMC Servers installed in 2009 – 2010 (versions >= 1.0.3.30, and <= 1.0.3.83) and then updated to 2.3.0.402, do not support Priority Access as currently configured. If you are using GMC 2.3.0.402 and the Priority Access policy Client Type has been properly configured in GMC, but user devices receive an error during setup such as “The OTAP fails with an error: your account is not authorized to use this edition of Good for Enterprise,” you should contact your authorized service representative to rectify the problem.
111739
GMC
Moving a user to a different server immediately after that user performs an OTAP may result in a server crash and restart.
113611
GMC The “Send Message” option on the “Apply Actions” dropdown menu on the GMC Handhelds tab is not functional.
GMC-3257
© Good Technology, Inc. 2001-2014. All rights reserved. Good, Good Technology, the Good logo, Good Mobile Messaging, Good Mobile Intranet, Good Mobile Defense, Good Mobile Application Services, GoodAccess, GoodInfo, GoodLink, and Powered by Good are trademarks of Good Technology, Inc. All other trademarks and service marks contained herein are the property of their respective owners. Good Technology, Inc., and its products are not related to, sponsored by, or affiliated with Research In Motion Limited. For information concerning other intellectual property rights of Good and others, go to www.good.com/legaldocs.