GLOBAL ONLINE PAYMENT METHODS - yStats.com...Still more growth is expected as competition...

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GLOBAL ONLINE PAYMENT METHODS: FIRST HALF 2014 May 2014

Transcript of GLOBAL ONLINE PAYMENT METHODS - yStats.com...Still more growth is expected as competition...

Page 1: GLOBAL ONLINE PAYMENT METHODS - yStats.com...Still more growth is expected as competition intensifies. The number of online payment users in China topped a quarter of a billion, while

GLOBAL ONLINE PAYMENT METHODS:

FIRST HALF 2014

May 2014

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General Information

Product Details

Language: English

Format: PDF & Power Point

Number of Pages/Charts: 175

Covered Countries/Regions: Global, North America, Latin America, Europe, Asia-Pacific, Middle East,

Africa, USA, Canada, Brazil, Argentina, Chile, Colombia, Dominican

Republic, Mexico, Peru, Germany, Austria, Switzerland, UK, France,

Belgium, Italy, Netherlands, Spain, Russia, Czech Republic, Estonia, Turkey,

Sweden, Denmark, Finland, Norway, Japan, South Korea, China, Australia,

India, Indonesia, Singapore, South Africa, Kenya, Morocco

Prices

Single User License: € 3,450 (excl. VAT) € 950 (excl. VAT)

Site License: € 5,175 (excl. VAT) € 1,425 (excl. VAT)

Global Site License: € 6,900 (excl. VAT) € 1,900 (excl. VAT)

Questions Answered in This Report

What are the major trends on the global online payments market?

How is the development of mobile and contactless payments around the world going, and what are

the prospects?

How are credit card payments and alternative payment methods evolving in online shopping?

What are the most used payment methods in B2C E-Commerce and how do they differ across

various countries worldwide?

Global Online Payment Methods: First Half 2014

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Credit cards maintain their lead in global online payments, with alternatives encroaching

Security remains a major issue on the global online payments market. Surveys show that more than a third of

Internet users globally who do not shop online cite distrust to online payments as their reason for not making

purchases, though this consumer concern varies greatly by country and region.

Moreover, an important trend is integration of payments across various channels. Banks, payment processers, card

companies and multi-channel merchants globally are working toward integration of online payments with mobile and

POS payment, while mobile wallets start to offer services beyond mobile payments, and merchants increasingly opt

for a single payment provider across channels.

Mobile payments, both online and in-store, are predicted to continue strong growth worldwide, with customer

adoption improving. About a quarter of the global consumers used their mobile phones for financial or banking

transaction last year, and the number of payments with mobile handsets is forecasted to grow rapidly in the next few

years to reach several billions by 2018. The region leading worldwide by share of mobile on total B2C E-Commerce

payments is the Middle East & Africa.

Competition on the global online and mobile payments market is fierce, with major players developing and employing

innovations in recent months. Amazon launched promotion of its Login and Pay processing service for online

merchants, while Google launched a prepaid card connected to Google Wallet and plans to expand its payment

services further. Visa and MasterCard added a cloud-based solution to its NFC payment offers, using the Host Card

Emulation technology. PayPal, which generated almost EUR 5 billion in revenues in 2013, launched a new branding

campaign with focus on mobile. Moreover, expansion into online and mobile payments is anticipated from large

players Apple and Facebook.

In the USA, alternative payment methods are expanding to rival debit and credit cards in both online and offline

retail. A digital currency trend also continues to evolve. The online retail payment market in the USA grew by a small

double-digit share in 2013, reaching several hundreds of EUR billion. M-Commerce payments amounted to a medium-

high double-digit figure in EUR billion, split almost evenly between tablets and mobile phones. In Canada, online

payment by card continued to be the leading method.

In Latin America, the number of internet users and potential shoppers that do not have credit cards has led to

substantial presence of alternative payment methods. Only in Brazil does the percentage of the adult population with

a relationship with a bank surpass 80%. The online and mobile payment markets in Brazil grow, spurred by

regulation, widening penetration and deployment of new technologies. Boleto Bancario was the second most used

payment method in Brazil, after bank credit card. In Argentina last year the payment method most used by over 50%

online shoppers was credit card, while cash payments upon receipt and such services as Pago Facil and Rapi Pago also

popular. In Mexico, the largest share of B2C E-Commerce sales is generated through credit card payment, while the

other popular method is cash on delivery.

Cards account for the largest share of B2C E-Commerce transactions in Europe, while digital wallets are in second

place. European Union legislators are working on improving the electronic payments regulations considering such

issues as security. In Germany, invoice remains the leading payment method in online shopping, perceived as both

the most secure and most convenient method. But other methods, such as credit card and digital wallets, are on the

rise. In Austria, the leading method both in M-Commerce and B2C E-Commerce was credit card, while online

shoppers in Switzerland most used invoice in online shopping and credit card in mobile shopping.

Online payment is the largest contributor to card payment growth in the UK, with annual growth of over 10%. The

use of contactless cards in on the rise: in early 2014, the monthly value of payments by contactless cards in the UK

exceeded a hundred GBP 100 million for the first time. In France, credit card remains the most preferred payment

method in B2C E-Commerce, followed by PayPal and similar services.

Global Online Payment Methods: First Half 2014

Key Findings (1 of 2)

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Credit cards maintain their lead in global online payments, with alternatives encroaching

The year-on-year growth of online credit card payments in France slowed to a single-digit percentage in early 2014.

Online card spending in Italy was growing year-on-year in every month of 2013, while in Spain, the two payment

methods most used in online shopping in 2013 were Bank Credit Card and PayPal.

Credit card was the most preferred payment method in both B2C E-Commerce and M-Commerce in Sweden, though

the share of online shoppers there preferring credit card decreased between 2012 and 2013. Card use dominated

payments in Denmark and Norway also in both B2C E-Commerce and M-Commerce, while in Finland online bank

transfer was ahead of cards.

Cash on delivery remains the dominant payment method in online shopping in Russia, though use of credit cards and

alternative payment is on the rise there. More than half of online shoppers prefer to pay on delivery with cash, but a

growing number now reaching nearly a quarter of shoppers prefers to pay with card either online or upon delivery.

Cash on delivery is also the most use method of payment in the Czech Republic. Online shoppers in Turkey

predominately use a credit card for purchases. E-Commerce transaction with cards in Turkey reached a value of over

EUR 10 billion. Also in Estonia B2C E-Commerce transactions with bank cards are significant, with cross-border

transactions by far outweighing the domestic ones.

Digital wallets had a substantial share on total B2C E-Commerce payments in the Asia-Pacific region, though still

behind credit and debit card. “Security“ and “Convenience of the Payment Method“ were among the top decision

factors in B2C E-Commerce for online shoppers in the region.

In Japan, payments in B2C E-Commerce are dominated by prepayment with a credit card, followed by cash or card

payments upon delivery in distant second. Over the counter payments for online purchases also are popular. Though

NFC payments arrived in Japan in 2013, contactless payment with cards is likely to continue dominating this market

segment. In South Korea, credit card payments are most common in E-Commerce, while regulations are strict about

security of such payments. In distant second, the payment method following card payments was money transfer.

Mobile payments had a boom last year in China, with gross merchandise volume of third-party mobile payment

growing by around 7-8 times, sparked by mobile shopping. Still more growth is expected as competition intensifies.

The number of online payment users in China topped a quarter of a billion, while value of payments increased by half.

Alipay accounted for the largest share of the online payments market in China in 2013, while Tenpay was in second

place. Alipay was also the largest player on the Chinese third-party payment market, with its dominance even more

evident than in online payments.

In other areas of Asia, the share of cash on delivery on B2C E-Commerce payments in India is forecasted to decrease

from 2013 to 2016, though still account for around a half of the market as credit card and mobile payment increase

there. In Indonesia, bank transfer was the most preferred payment method in B2C E-Commerce last year, followed by

cash on delivery.

Cash on delivery remains the major payment method in the growing B2C E-Commerce in the Middle East and Africa.

This method accounted for almost a half of E-Commerce transactions, while cards accounted for a third. As of 2013,

credit card was the online payment method most used in B2C E-Commerce in South Africa, followed by bank transfer.

The region’s leader in mobile payments, Kenya, generated a small double-digit number in EUR billion of mobile

payments in 2013.

Global Online Payment Methods: First Half 2014

Key Findings (2 of 2)

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1. MANAGEMENT SUMMARY

2. GLOBAL

Online Payment Overview and Trends, H1 2014

Value of B2C E-Commerce Payment Transactions, by Method, in USD billion, and in % CAGR, 2012 &

2017f

Breakdown of B2C E-Commerce Payment Transactions, by Methods, in %, by Regions, 2012

Payment-Related Reasons for Not Shopping Online More Often, Compared to Other Reasons, in % of

Online Shoppers Who Buy Online Less than Once a Month, by Selected Countries, September 2013

Reasons for Not Shopping Online, in % of Internet Users Who Do Not Shop Online, incl. Payment,

2012 & 2013

Mobile Payment Overview and Trends, H1 2014

Number of Contactless Mobile Payment Transactions, in billions, 2014f & 2018f

Top Countries and Regions by Share of Mobile Payments on Total B2C E-Commerce Payment

Transactions, in %, 2012

Alternative Online Payment Overview and Trends, H1 2014

Breakdown of B2C E-Commerce Payment Transactions, by Cards and Alternative, in %, 2012 & 2017f

Cross-Border B2C E-Commerce Payment Overview and Trends, H1 2014

Online Gaming Payment Overview and Trends, H1 2014

Online Travel Payment Overview and Trends, H1 2014

Online and Mobile Payment News about Players, H1 2014

3. NORTH AMERICA

3.1 NORTH AMERICA (Regional)

Breakdown of B2C E-Commerce Transactions by Payment Method, in %, 2012

3.1 USA (Top Country)

Online and Mobile Payment Trends and News about Players, H1 2014

Online Retail Payment Market Value, in USD Billion, 2011 - 2013

Breakdown of B2C E-Commerce Payments, by Method, in %, 2013

Breakdown of Preferred Payment Methods in B2C E-Commerce, in %, by Desktop Buyers, Tablet

Buyers and Mobile Buyers, Q2 2013

Most Important Online Shopping Benefits, Incl. Payment Options, in % of Online Shoppers Using

Multiple Devices, January 2014

Global Online Payment Methods: First Half 2014

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3.1 USA (Top Country) (Cont.)

Breakdown of M-Commerce Payments, by Table and Mobile Phone, in %, 2013

Methods Used in Mobile Payments, in % of Mobile Payment Users, 2013

Usage of Mobile Payments, by Service Provider, in % of Individuals, 2013

Usage of Mobile Banking and Mobile Payment, in % of Individuals, 2013

Usage of Digital Currencies, in % of Internet Users, Q2 2013 & Q4 2013, Ranked by Q4 2013

Companies Most Trusted to Provide Mobile Digital Wallet, in % of Consumers, 2013

3.2 CANADA

Breakdown of Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, February

2014

Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2010 & 2012

Online Storage of Cards with Merchants, by Merchant, in % of Consumers, February 2014

Most Important Mobile Phone Enhancements Relating to Mobile Payment or Mobile Banking, in % of

Consumers, February 2014

4. LATIN AMERICA

4.1 LATIN AMERICA (Regional)

Breakdown of B2C E-Commerce Transactions by Payment Method, in %, 2012

Online Shopper Penetration on Banked and Unbanked Population with Internet Access, in %, and

Banking Penetration on Total Adult Population, in %, 2013

4.2 BRAZIL (Top Country)

Online and Mobile Payment Trends and News about Players, H1 2014

Share of Credit Card Owners Paying Online With Credit Card, in %, 2010 - 2013

Breakdown of the Most Used Payment Methods in B2C E-Commerce, in % Online Shoppers Who Own a

Credit Card, 2013

Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013

Global Online Payment Methods: First Half 2014

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4.3 ARGENTINA

Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2013

Payment Methods Offered in B2C E-Commerce, in % of Online Shops, 2013

4.4 CHILE

Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013

4.5 COLOMBIA

Breakdown of Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2013

Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013

4.6 DOMINICAN REPUBLIC

Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013

4.7 MEXICO

Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2013

Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013

Share of Internet Users Covered by Banking Services who Visit Online Banking Portals and Share of

Internet Users Visiting Online Banking Portals who Make Banking Transactions Online, in %, 2012 &

2013

Operations Carried Out with Online Banking, in % of Online Banking Users, 2012 & 2013

4.8 PERU

Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013

Global Online Payment Methods: First Half 2014

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5. EUROPE (Regional)

Online and Mobile Trends and News about Players, H1 2014

Breakdown of B2C E-Commerce Transactions by Payment Method, in %, 2012

Breakdown of Payment Methods Most Preferred in B2C E-Commerce, in % of Online Shoppers, by

Selected Countries and Sub-Regions, 2013

Payment-Related Reasons for Not Shopping Online More Often, Compared to Other Reasons, in % of

Online Shoppers Who Buy Less than Once a Month, by Selected Countries, September 2013

Concerns about Use of Online Banking and Online Shopping in the EU, in % of Internet Users, March

2012 & June 2013

Share of Internet Users who are Concerned about Security of Online Payments in Online Banking and

Online Shopping in the EU, by Country, June 2013 & March 2012

6. CENTRAL EUROPE

6.1 CENTRAL EUROPE (Sub-Regional)

Breakdown of the Latest Online Purchase, by Payment Method, in % of Online Shoppers, by Physical

Goods, Digital Goods and Services, 2013

Top 3 Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, by Country, 2013

6.2 GERMANY (Top Country)

Online and Mobile Payment Trends and News about Players, H1 2014

Breakdown of Interactive Retail Sales by Payment Methods, in EUR million and in %, 2012 & 2013

Breakdown of Payment Methods Used to Buy Digital Goods, in %, by Age Groups and Total, 2013

Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2013

Offered Payment Methods in B2C E-Commerce, in % of Online Shops, 2013

Most Secure Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2013

Breakdown of the Importance of Factors in Online Shopping, Incl. Payment, in % of Online Shoppers,

January 2014

Used Payment Methods in M-Commerce, in % of Mobile Shoppers, 2013

Most Important Factors in M-Commerce, incl. Mobile Payment Security, in % of Online Shoppers, 2013

Overview of Acceptance of NFC Payments at POS, by Visa PayWave, MasterCard PayPass, Vodafone

SmartPass, and Girogo, 2013

Global Online Payment Methods: First Half 2014

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6.3 AUSTRIA

Used Payment Methods in M-Commerce, in % of Mobile Shoppers, 2013

6.4 SWITZERLAND

Used Payment Methods in M-Commerce, in % of Mobile Shoppers, 2013

7. WESTERN EUROPE

7.1 UK (Top Country)

Online and Mobile Payment Trends and News about Players, H1 2014

Online Card Spending, in GBP billion, 2008 & 2012

Fraud Losses in Online Card Spending, in GBP million, 2008 & 2012

Online Card Payment Fraud, in GBP million, by Fraud Against UK-Based Online Retailers and Overseas-

Based Online Retailers, 2012 & 2013e

Number of Terminals with Contactless Payment Functionality, in thousands, 2012 & 2013, and

February 2013 - February 2014

Number of Cards with Contactless Payment Functionality, in millions, 2012 & 2013, and February 2013

- February 2014

Value of Contactless Payment Transactions, in GBP million, February 2014 & March 2014

7.2 FRANCE (Top Country)

Online and Mobile Payment Trends and News about Players, H1 2014

Year-on-Year Growth of Online Credit Card Payments Value per Month, in %, April 2013 - April 2014

Number of Retail Stores with Contactless Payment Terminals, in thousands, 2011 - 2013 & January

2014 - March 2014

Number of Contactless Payment Cards, in millions, 2011 - 2013 & January 2014 - March 2014

7.3 BELGIUM

Payment Methods Offered in B2C E-Commerce, in % of Online Merchants, 2012 & 2013

Payment Methods Offered in M-Commerce via Smartphones, in % of M-Commerce Merchants, 2013

Global Online Payment Methods: First Half 2014

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7.4 ITALY

Top Payments and M-Commerce Website and App Categories Visited on Smartphone, by in % of

Smartphone Owners and in % Year-on-Year Growth, 3 Months to November 2013

Online Credit Card Spending, in EUR million and in % Year-on-Year Change, January 2013 - January

2014

Share of E-Commerce on Total Credit Card Spending, in %, February 2014

7.5 NETHERLANDS

Breakdown of B2C E-Commerce Transactions by Payment Methods, in %, 2012/2013

7.6 SPAIN

Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013

Payment Systems in B2C E-Commerce, in % of Online Merchants, February 2014

Share of Online Merchants Accepting Cross-Border Payments, in %, and Share of Online Merchants

Offering Country-Specific Methods in Cross-Border Payments, in %, February 2014

Overview of Acceptance of NFC Payments at POS, by Visa PayWave, Caisa Bank, and MasterCard

PayPass, 2013

8. EASTERN EUROPE

8.1 RUSSIA (Top Country)

Online and Mobile Payment Trends and News about Players, H1 2014

Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, September 2013

Breakdown of the Last B2C E-Commerce Purchase, in % of Online Shoppers, September 2013

Breakdown of the Preferred B2C E-Commerce Payment Method, in % of Online Shoppers, September

2013

Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2010 - 2013

Global Online Payment Methods: First Half 2014

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8.2 CZECH REPUBLIC

Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, by Gender and Age Group,

Q2 2013

Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2013

8.3 ESTONIA

Value and Number of Domestic B2C E-Commerce Card Transactions, by Debit and Credit Cards and

Total, in EUR million and in thousands, Q2 2012 - Q1 2014

Value and Number of Cross-Border B2C E-Commerce Card Transactions, by Debit and Credit Cards

and Total, in EUR million and in thousands, Q2 2012 - Q1 2014

8.4 TURKEY

Breakdown of Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012

Number and Value of Domestic E-Commerce Transactions with Cards, in millions and in TRY billion, Q1

2012 - Q1 2014

Number and Value of Cross-Border E-Commerce Transactions with Cards, in millions and in TRY

million, Q1 2012 - Q1 2014

9. SCANDINAVIA

9.1 SWEDEN (Top Country)

Breakdown of the Preferred Payment Methods in B2C E-Commerce and M-Commerce, in %, Q3 2013

Breakdown of the Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, Q3 2012

& Q4 2013

9.2 DENMARK

Breakdown of the Preferred Payment Methods in B2C E-Commerce and M-Commerce, in %, Q3 2013

Breakdown of the Last B2C E-Commerce Purchase by Payment Methods, in % of Online Shoppers,

2013

Breakdown of Credit/Debit Card Payment for the Last B2C E-Commerce Purchase, by Card Brands, in

%, 2013

Global Online Payment Methods: First Half 2014

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9.3 FINLAND

Breakdown of the Preferred Payment Methods in B2C E-Commerce and M-Commerce, in %, Q3 2013

9.4 NORWAY

Breakdown of the Preferred Payment Methods in B2C E-Commerce and M-Commerce, in %, Q3 2013

10. ASIA-PACIFIC

10.1 ASIA-PACIFIC (Regional)

Breakdown of B2C E-Commerce Transactions by Payment Method, in %, 2012

Top Factors in Online Shopping, incl. Payment, in % of Online Shoppers, 2013

Awareness of Payment-Related Mobile Technologies, in % of Consumers, 2013

Breakdown of Preferred Payment Methods, incl. Electronic Payment, in % of Consumers, by Selected

Countries, September 2013

Breakdown of Readiness to Shop Online Using Smartphone or Tablet with Payment Card Details Stored

Safely on the Device, in %, by Selected Countries, September 2013

10.2 JAPAN (Top Country)

Online and Mobile Trends and News about Players, H1 2014

Breakdown of Electronic Cash Usage, in % of Consumers, February 2014

Payment Instruments Used for Ordinary Expenditures, by Cash, Credit Cards and Electronic Money,

in %, by Payment Value, 2012

10.3 SOUTH KOREA (Top Country)

Online and Mobile Payment Trends and News about Players, H1 2014

Breakdown of E-Commerce Sales by Payment Method, in %, 2012 & 2013

Global Online Payment Methods: First Half 2014

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10.4 CHINA (Top Country)

Online and Mobile Payment Trends and News about Players, H1 2014

Number of Online Payment Users, in millions and in % Share of Internet Users, December 2012 &

December 2013

GMV of Third-Party Online Payment, in CNY trillion, and Growth in %, 2010-2017f

Breakdown of Third-Party Online Payment GMV, by Segment, in %, 2009 - 2013e

Breakdown of Third-Party Online Payment Market, by Players, in %, 2013

Number of Mobile Payment Users, in millions and in % Share of Mobile Internet Users, December 2012

& December 2013

GMV of Third-Party Mobile Payment, in CNY billion, and Growth in %, 2010-2017f

Breakdown of Third-Party Mobile Payment GMV, by Segment, in %, 2009-2016f

Mobile Payment Transaction Value, in CNY billion, 2012 & 2013

Breakdown of Third-Party Mobile Payment Market, by Providers, in %, 2013

Breakdown of Preferred Payment Methods in Cross-Border B2C E-Commerce, in % of Online Shoppers,

2013

10.5 AUSTRALIA

Breakdown of Main Reasons to Get a Credit Card, incl. Online Shopping, in % of Credit Card Owners,

2013

Breakdown of Main Usage of Credit Card, incl. Online Shopping, in % of Credit Card Owners, 2013

10.6 INDIA

Breakdown of B2C E-Commerce Payments, by Method, in %, 2013 & 2016f

Share of Online Payment on Total Credit Card Spending, in %, 2013

10.7 INDONESIA

Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2013

Global Online Payment Methods: First Half 2014

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11. MIDDLE EAST & AFRICA

11.1 MIDDLE EAST & AFRICA (Regional)

Online and Mobile Payment Trends and News about Players, H1 2014

Breakdown of B2C E-Commerce Transactions by Payment Method, in %, 2012

11.2 MIDDLE EAST (Sub-Regional)

Most Offered Payment Methods in B2C E-Commerce, in % of Online Shops, 2012 & 2013

11.3 AFRICA (Sub-Regional)

Payment Methods Used for Online Booking of Business Trips, in % of Business Travel Decision-Makers,

by Countries and Total, 2013

Share of Internet Users who Do Not Shop Online Because of Concerns about Safety of Online Payment

Transactions, by Selected Countries, in %, January 2014

11.4 SOUTH AFRICA (Top Country)

Online Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, December 2013

Breakdown of Online Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers,

December 2013

Credit Cards Used in B2C E-Commerce, by Brands, in % of Online Shoppers who Pay with Credit

Cards, December 2013

11.5 KENYA

Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES

billion, Number of Customers, in millions, and Number of Agents, in thousands, 2008 - 2013

11.6 MOROCCO

Value and Number of B2C E-Commerce Transactions Made with Bank Cards, in MAD million and in

millions, 2012 & 2013

Global Online Payment Methods: First Half 2014

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Samples

Global Online Payment Methods: First Half 2014

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General Methodology of our Market Reports:

This report includes the results of secondary market research: By using various sources we ensure

maximum objectivity for all obtained data. As a result companies get a precise and unbiased

impression of the market situation.

Cross referencing of data was conducted in order to ensure validity and reliability.

Besides providing information on the specific topic, every chart contains an Action Title, which

summarizes the main statement of the chart and a Sub Title, which gives information about the

country, the topic, the unit or currency, and the time period the data on the chart refers to.

Furthermore, the source of information and its release date are provided on every chart. It is possible

that the information included in one chart is derived from several sources. Then, all sources are

mentioned on the chart.

This report also includes rankings. Within these rankings, it is possible that the total amount adds up

to more than 100%. If this is the case, multiple answers were possible, and this is then mentioned in

the note of the chart.

If available, additional information about the data collection, for example the time of survey and

number of people asked, is provided in the form of a note. In some cases, the note (also) contains

additional information needed to fully understand the contents of the respective data.

When providing information about amounts of money, local currencies were mostly used. When

referencing them in the Action Title, the EUR values are also provided in brackets. The conversions

are always made using the average currency exchange rate for the respective time period. Should the

currency figure be in the future, the average exchange rate of the past 12 months is used.

This report includes mainly data from the last 12 months. The exact publication dates are mentioned

in every chart.

Methodology for our Global Online Payment Methods report:

This report covers the global online payment market. It takes into account a wide definition of online

payment, including mobile payment.

All major global regions are covered, while data availability varied across the markets.

Selected key markets, including the US, Brazil, Germany, the UK, Russia, and China, are represented

in a larger scope.

Other key markets such as France, Japan, Sweden, South Korea and South Africa are covered in a

smaller scope due to lower data availability.

Besides country data, global and regional data is also included.

Cross referencing of data was conducted in order to ensure validity and reliability.

Depending on data availability, the following types of market information are presented: online and

mobile payment trends, relevant news about players, such as banks, payment providers, merchants,

telecommunications companies, new regulations of online and mobile payments, the most used and

most offered payment methods in B2C E-Commerce and M-Commerce, number and volume of online

and mobile payment transactions, information about online and mobile payment users.

The report includes recent data, mostly published within the previous 6 months. The exact date of

publication of the source is stated on each chart. The time period which the data refers to differs by

source.

Methodology

Global Online Payment Methods: First Half 2014

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WHAT IS THE TARGET AUDIENCE FOR THE MARKET

REPORTS? The target group of our B2C E-Commerce reports are decision makers in top-management, for example from the departments E-Commerce, Business Development, Strategy, Marketing, etc. from large corporations worldwide.

WHAT SOURCES ARE USED FOR THE MARKET REPORTS? The reports are all based on reliable sources including national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries, news portals and many other sources.

WHAT TYPE OF RESEARCHERS ARE FINDING THE

INFORMATION FOR OUR MARKET REPORTS? yStats.com employs multilingual researchers that research and filter all sources and translate the relevant information into English. This ensures that the content of the original sources is correctly interpreted.

WHAT TYPE OF ANALYSTS ARE WRITING THE

MARKET REPORTS? After the information is researched, it is further analyzed by our international team of research analysts. These analysts have a long experience in the field of E-Commerce research, and they understand the specifications of the market.

WHERE CAN I SEE WHAT KIND OF INFORMATION IS INCLUDED IN THE MARKET REPORTS? For every market report, a detailed Table of Contents is available, clearly stating what information is included. All Table of Contents can be found on our homepage and in the product brochures of the market reports.

IS THE INFORMATION IN THE MARKET REPORTS COMPARABLE FROM COUNTRY TO COUNTRY? Due to the fact that the information included in the market reports is derived from different sources, some information is not comparable across countries. Different sources mostly have different definitions.

HOW DO I ORDER A MARKET REPORT? If you would like to order, please fill out the report order from the market report included in the relevant product brochure. Afterwards, please sign it and send it back to us by fax or e-mail.

IN WHAT FORMAT ARE THE MARKET REPORTS DELIVERED? The market reports are delivered in PowerPoint and PDF format. If a different format is needed, please contact us before the purchase. It would also be possible to order printed versions of the reports for a slightly higher price.

HOW LONG DOES IT TAKE ME TO GAIN ACCESS TO THE REPORT? In general, potential clients gain access to the report within a few hours after sending out the report order form.

IS THE REPORT SENT TO MY EMAIL? In general, we provide customers with access to our website. After logging in, the customer can download the report as PowerPoint and PDF files.

IS IT POSSIBLE TO PURCHASE ONLY SELECTED PARTS FROM A MARKET REPORT? In general, the market reports are only sold as a whole. However, if you are only interested in parts of the report, please contact us.

HOW CAN I PAY FOR THE MARKET REPORT? An invoice issued by yStats.com can be paid either by bank transfer or by PayPal. Bank transfer usually takes a few working days, while with PayPal, the money is transferred immediately.

DO I HAVE TO PAY TAX IF I PURCHASE A REPORT? Customers from Germany have to pay an additional tax rate of 19%. Customers from the European Union (EU) do not have to pay tax if they enter a valid VAT Identification Number into the report order form. Customers from non-EU countries do not have to pay tax. Moreover, tax has to be paid for all private purchases from the EU.

REGARDING THE TIMING, WHEN WILL AN UPDATE

OF A MARKET REPORT BE PUBLISHED? In general, the market reports are published on a yearly basis. For further information, please take a look at the report overview, which includes a list of the reports we plan to publish in 2014. If you would like to be informed as soon as the update is published, please inform us.

HOW MANY EMPLOYEES OF MY COMPANY HAVE

ACCESS TO THE REPORTS? We offer different licensing options. Single User Licenses mean that only one user from an organization can access the report. A Site License, allowing all users within a given geographical location to access the report, is available for double the price. Global Site Licenses, allowing access to all worldwide users of an organization, are available for triple the price.

I HAVE A RESEARCH REQUEST THAT CANNOT BE ANSWERED THROUGH THE MARKET REPORTS. ARE THERE ANY FURTHER PRODUCTS? If you require further information, we also offer “Customized Research” on all sectors and countries worldwide. After a detailed briefing, we conduct pre-research and provide potential customers with an offer.

DO YOU OFFER DISCOUNTS?

If you are interested in purchasing several reports, please contact us. We will consider the possibility of bundle pricing.

DO YOU OFFER AN ANNUAL SUBSCRIPTIO OF THE MARKET REPORTS? Yes. Our product “Full Access Global E-Commerce Reports” gives customers access to all our E-Commerce market reports. Furthermore, access to all the market reports we publish during the subscription period is guaranteed.

Frequently Asked Questions

Global Online Payment Methods: First Half 2014

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Travis Witteveen

Chief Operating Officer – Markets and Operations

Avira GmbH: Leading European Software Company

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research results that yStats.com provides

represent significant added benefit for us. The

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Director Investor and Public Relations

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Bonprix: Leading Online Shopping Company

“When we need the latest trends and statistics on

the retail, homeshopping and e-commerce

market, we turn to yStats.com. yStats.com turns

the data into concise information that is objective

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Internet, Consulting, Retail, Finance and Other Companies

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Google

Amazon

eBay

Avira

Skype

Digital River

First Data

Citrix Online

Wirecard

1 & 1

Skrill / Moneybookers

Deutsche Telekom

CyberSource

bwin Interactive Entertainment

Brightcove

Consulting

Boston Consulting Group

Deloitte

Bain & Company

Accenture

Finance

Goldman Sachs

Credit Suisse

Morgan Stanley

Bank of America Merrill Lynch

Citigroup

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Retail

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Tchibo Direct

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Other

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Quotes of our Customers

Selected References

Global Online Payment Methods: First Half 2014

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Report Publication Date Price (excl. VAT)*

Global B2C E-Commerce Delivery 2014 May 2014 € 1,950**

Global Cross-Border B2C E-Commerce 2014 April 2014 € 1,450**

Global M-Commerce 2014: Smartphones & Tablets March 2014 € 750**

Global Clothing B2C E-Commerce Report 2013 July 2013 € 1,450**

Global Online Gaming Market 2014 February 2014 € 950**

Global Mobile Gaming Market 2014 February 2014 € 750**

Europe Online Payment Methods: First Half 2014 May 2014 € 450**

Asia-Pacific Online Payment Methods: First Half 2014 May 2014 € 450**

MENA B2C E-Commerce Report 2014 January 2014 € 1,450**

Africa B2C E-Commerce Report 2013 December 2013 € 750**

Latin America B2C E-Commerce Report 2013 November 2013 € 750**

Europe B2C E-Commerce Report 2013 September 2013 € 1,450**

Asia B2C E-Commerce Report 2013 February 2013 € 1,450**

*Single User License **Reflects Discounted Price

Report Planned Date Price (excl. VAT)

Global Alternative Payments 2014 First Half 2014 To be announced

China B2C E-Commerce 2014 First Half 2014 To be announced

Global Online Payment: Second Half 2014 Second Half 2014 To be announced

Global B2C E-Commerce 2014: Emerging Markets Second Half 2014 To be announced

Global B2C E-Commerce 2014: Mature Markets Second Half 2014 To be announced

Global Clothing B2C E-Commerce Market 2014 Second Half 2014 To be announced

Selected Published Reports

Future Reports

Global Online Payment Methods: First Half 2014

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Report Order Form

Global Online Payment Methods: First Half 2014

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Global Online Payment Methods: First Half 2014