Gilly Johnson – Australian Mentor Centre

Mentoring –

The challenges & the opportunities for Health Executives - ACHSE Breakfast – 21 September 2005

Mentoring –

The challenges & the opportunities for Health Executives - ACHSE Breakfast – 21 September 2005

Gilly Johnson – Australian Mentor CentreGilly Johnson – Australian Mentor Centre

© Australian Mentor Centre, 2005.

In everyone’s life, at some time, our inner fire goes out. In everyone’s life, at some time, our inner fire goes out.

It is then burst into flame by an encounter It is then burst into flame by an encounter

with another human being. with another human being.

We should be thankful for those people [mentees and We should be thankful for those people [mentees and mentors] mentors]

who rekindle the inner spirit.’who rekindle the inner spirit.’

~ Albert Schweitzer ~ Albert Schweitzer

(Philosopher, Physician & Humanitarian)(Philosopher, Physician & Humanitarian)


Today’s ‘Chat’ FocusToday’s ‘Chat’ Focus

2. Mentoring – Current Situation2. Mentoring – Current Situation

3. Mentoring – The Challenges3. Mentoring – The Challenges

4. Mentoring – The Opportunities4. Mentoring – The Opportunities

1. Mentoring – ‘Old Grass – New Growth’1. Mentoring – ‘Old Grass – New Growth’

5. Mentoring – The Future Situation5. Mentoring – The Future Situation


Old Grass – New GrowthOld Grass – New Growth

Professor David Clutterbuck in his article Professor David Clutterbuck in his article Quiet Transformation: Quiet Transformation: The Growing Power of MentoringThe Growing Power of Mentoring says: says:

‘‘Suddenly the word mentoring is on everyone’s lips. … Suddenly the word mentoring is on everyone’s lips. …

Wherever you look around the world, mentoring is becoming Wherever you look around the world, mentoring is becoming part of the solution to issues of community or business part of the solution to issues of community or business

development.’ development.’

Why is this so?Why is this so?


A Few Mentoring FactsA Few Mentoring Facts

HistoryHistory 1200BC Odysseus – King of Ithaca – appointed guardian to Telemachus Guardian – said to be Mentor Greek Goddess Athena – appeared as Mentor Synonymous with a person who acts as:

• trusted advisor,• teacher and wise person, and • with the concept of 1-to-1 development

ApproachesApproaches North America Europe & United Kingdom

Mentoring

‘Mentoring is a voluntary professional relationship between a mentor and a mentee. It is carried out around mutually agreed upon purpose and expectations, and is general career focussed rather than clinically orientated.’

(Mentoring Fact Sheets for Nursing in General Practice, 2005)


Mentoring & Other Helper Roles in Healthcare

Mentoring & Other Helper Roles in Healthcare

CoachCoach

PreceptorPreceptor

MentorMentor

Clinical Clinical SupervisorSupervisor

Resources:1. Mentoring Fact Sheets for Nursing in General Practice,

2005.

2. Hanging from a String in the Wind – Development of a National Framework for Mentoring for Nurses in General Practice, 2005.

3. Mentoring, clinical supervision and preceptoring: clarifying the conceptual definitions for Australian rural nurses. A review of the literature, 2005.


Mentoring – Current SituationMentoring – Current Situation

Australian Mentoring CommunityAustralian Mentoring Community Corporate Australia – graduate programs; executive mentoring/coaching Business Australia – small business programs; paid business mentoring Professions Australia – attached to professional registration & membership

organisations Youth programs – across a range of community groups Equal Opportunity programs – across a range of EEO areas Special interest programs – ‘wildly wealthy women’

Australian Healthcare MentoringAustralian Healthcare Mentoring Recruitment activities – scholarship support systems Graduate activities – as part of graduate programs Profession activities – as part of support by individual professions Professional organisation activities – as part of membership based

services Management activities – as part of health management programs


Mentoring as a Strategic ToolMentoring as a Strategic Tool

Where does mentoring as a workforce strategic tool exist in Where does mentoring as a workforce strategic tool exist in your organisation?your organisation?

The The missionmission (how you are going to achieve your vision) of (how you are going to achieve your vision) of

ACHSE includes:ACHSE includes:

… … facilitating networking and facilitating networking and mentoringmentoring … …

FANTASTICFANTASTIC

Well done Well done ACHSE! ACHSE!


Mentoring – The ChallengesMentoring – The Challenges

Commitment of the healthcare Commitment of the healthcare profession to mentoringprofession to mentoring – what – what is the ‘macro’ level view of is the ‘macro’ level view of mentoring?mentoring?

Role definition of mentoringRole definition of mentoring – – where does it fit into the formal where does it fit into the formal career progression of healthcare career progression of healthcare professionals and links to improved professionals and links to improved healthcare outcomeshealthcare outcomes

Alignment of mentoring Alignment of mentoring to the to the strategic role of the organisation & strategic role of the organisation & other helper functionsother helper functions

Lack of centralised resource Lack of centralised resource poolpool to share mentoring resources to share mentoring resources & activities& activities

Model of mentoringModel of mentoring being used being used currently in healthcare – formal programs currently in healthcare – formal programs vs informal or ad-hoc mentoring vs informal or ad-hoc mentoring activities – framework of mentoringactivities – framework of mentoring

Funding & infrastructureFunding & infrastructure for for mentoring – difficult to measure a ROI for mentoring – difficult to measure a ROI for mentoring which in turns affects ongoing mentoring which in turns affects ongoing funding for mentoring programs - funding for mentoring programs - sustainabilitysustainability

Coordination & informationCoordination & information relating to relating to mentoring – no central point coordinating mentoring – no central point coordinating the use of mentoring in healthcare – a lot the use of mentoring in healthcare – a lot of ‘re-inventing’of ‘re-inventing’

‘‘Program’ rather than ‘culture’ view Program’ rather than ‘culture’ view of mentoring –of mentoring – moving past the moving past the programprogram

What are the challenges challenges about mentoring in healthcare?


Mentoring – The OpportunitiesMentoring – The Opportunities

PersonalPersonal

EnvironmentalEnvironmental ProfessionalProfessional

What are the opportunities opportunities about mentoring in healthcare?


Mentoring & Professional Development

Mentoring & Professional Development

Personal

Gaining new and different perspectives on problem situations

Gaining support & encouragement

Identifying strengths & areas to be developed

Seeking guidance with problem solving

Professional

Career planning

Being motivated to seek developmental opportunities such as training courses

Sharing experiences

Networking with other health management executives

Role modelling

Environmental

Developing the health management executive’s role in the organisation

Accessing support & information from other healthcare professionals

Accessing information, advice & resources

P2E Model of Mentoring is designed to guide the conversations in a mentoring partnership, along with the focus of why the mentoring partnerships exists.

P2E Model of Mentoring


Mentoring – The Future SituationMentoring – The Future Situation

Mentoring has a clearly defined‘place’ in thehealthcareworkforce

Mentoring has a clearly defined‘place’ in thehealthcareworkforce

Mentoring in healthcare has

a body of sharedinformation &

resources

Mentoring in healthcare has

a body of sharedinformation &

resources

Mentoring isvalued at allstages of theworkforce life-cycle

Mentoring isvalued at allstages of theworkforce life-cycle

Mentoring is part of the strategic

plan of allhealthcare

organisations

Mentoring is part of the strategic

plan of allhealthcare

organisations


Moving ForwardMoving Forward

LinkLinkLink mentoring to the learning and development outcomes of healthcare organisations & individuals

IdentifyIdentifyIdentify and define the role of mentoring alongside other existing support networks and helper functions in healthcare

EncourageEncourageEncourage healthcare professionals to have a ‘mentoring mindset’ and to take on mentoring roles – both ad-hoc and structured

CoordinateCoordinateCoordinate mentoring resources, information and guidelines across all areas of healthcare

AlignAlignAlign mentoring with other strategies that promote professional development and ongoing training for healthcare professionals


Mentoring – Some Final ThoughtsMentoring – Some Final Thoughts

Leadership is about Leadership is about doing the right thingdoing the right thing

Management is about Management is about doing things rightdoing things right

Health professionals in management have the opportunity Health professionals in management have the opportunity through their mission of through their mission of influencing health policyinfluencing health policy to facilitate to facilitate

mentoring in all areas of the healthcare workforce.mentoring in all areas of the healthcare workforce.

Furthermore – Furthermore –

as managers and leaders of the healthcare workforce, ACHSE as managers and leaders of the healthcare workforce, ACHSE members form the nucleus of the management team to members form the nucleus of the management team to

influence the strategic role that mentoring can have across all influence the strategic role that mentoring can have across all healthcare sectors.healthcare sectors.

Your mission Your mission (should you choose to accept it)(should you choose to accept it) is to discuss, is to discuss, debate and raise awareness of the role of mentoring for future debate and raise awareness of the role of mentoring for future

healthcare workforce membershealthcare workforce members


Thank YouThank You

Gilly JohnsonGilly Johnson Work in Progress Mentoring Professional Director & Founder, Australian Mentor Centre Project Officer, RCNA

Email: [email protected] Telephone: 03 9685 7594 Website: www.australianmentorcentre.com.au

Have you registered for the National Mentoring in Have you registered for the National Mentoring in Healthcare Conference? Healthcare Conference? WHAT – YOU HAVEN’T??WHAT – YOU HAVEN’T?? Don’t delay – we start this afternoon – join us at the Don’t delay – we start this afternoon – join us at the Hyatt at 5pm for cocktails (and you can register at the Hyatt at 5pm for cocktails (and you can register at the same time!) same time!) Or call RCNA on 1800 061 660 Or call RCNA on 1800 061 660

Gilly Johnson – Australian Mentor Centre

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