Gillespies Guide to Travel Procurement 1 Travel Procurement 411 NBTA CCTE Course Handouts, Part 1...

Gillespie’s Guide to Travel Procurement 1

Travel Procurement 411NBTA CCTE Course Handouts, Part 1

August 23rd, 2009San Diego

Gillespie’s Guide to Travel Procurement

Presented by Scott Gillespie

2

(O) +1 440 248 4111 (Eastern Time Zone)

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Gillespie’s Guide to Travel Procurementhttp://gillespie411.wordpress.com

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istraveldifferent?


Common Travel Management Problems – How Do You:• Minimize transaction costs?• Control purchases at point of sale?• Maximize suppliers’ price competition?• Enforce travel policy compliance?• Make faster decisions about supplier bids?• Agree to realistic supplier goals?• Reduce your contract risks?• Track your savings?

Predominantly procurement problems


Travel Is Not a Commodity — Right?We Could Be

Talking About…

Travel isn’t as different as we might think

… or Advertising

…Travel

… or Health Benefits

… or I.T. Consulting

… or Enterprise Software

Common Points

“It’s a significant expense category.”“The spend is very hard to control.”“It touches most employees.”“You can’t just switch suppliers like you can with office supplies.”

“It really affects sales and/or productivity— but you can’t quantify it.”


LaptopsTemp Labor

I.T. OutsourcingAdvertising

CarpetingCoal

Sourcing Complexity


k

Consolidate Spend

Specify Quality

Set Targets

RFx or Tender

Analyze and

Negotiate

Decide and

Contract

Implement and

Track


More market share!

Lower prices!

made simpletravel sourcing


SafetyProductivityConvenienceComfortCompliance

the goal is value

Cost


four challenges


travel policiestight

travelersupport


first

13

Overly-tighttravel policies:

then


every traveleris an

expert


the WIIFM factor

15


is easybuying

outsideof corporate


undiscountedspend

lostdata

traveleritineraries

lost


best approach


standard sourcing tools


specifictravel- modeling

tools


walk the talk


credible

promises


credible

threats


recognize a

good deal


End of Part 1

Gillespies Guide to Travel Procurement 1 Travel Procurement 411 NBTA CCTE Course Handouts, Part 1...

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