Gi 2012 Predictions Presentation Final v3 13dec2012
-
Upload
john-o-sullivan -
Category
Documents
-
view
220 -
download
0
Transcript of Gi 2012 Predictions Presentation Final v3 13dec2012
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
1/53
IDC Government Insights Predictions2012: EMEA Government
December 13, 2011
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
2/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Logistics
Submit your questions via the chat window at any time
You can download slides using the Download Slides button
Enlarge Slides button for improved view; to return to view with chat, open that window
Volume controls on the upper left of the console (near the time clock) and on your computer
Web conference replay available within 2 days (e-mail will be sent as a reminder)
To find research reports online: Put document number into the search bar at the top of any
page of our web site, www.idc-gi.com (example: GI123456) or in the Advanced Search
To participate in the survey at the end, please disable your pop-up blocker
Email: [email protected]; web site: www.idc-gi.com
For upcoming IDC Government Insights Web conferences: www.idc-gi.com and click on the
events tab (or sign up for our newsletter from our web sites home page and you will be
notified by email automaticallywww.idc-gi.com/newsletter)
IDC Insights Community: http://idc-insights-community.com
Predictions 2012 web site: www.idc.com/Predictions12Web conference links are on the Events tabReports will populate on the Technology and IDC Insights tabs
Todays Speakers
Jan DuffyEMEA Research Director
Silvia PiaiEMEA Research Manager
Mark YatesResearch Analyst
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
3/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
IDC Government Insights Analyst Team
Over 20analysts
focused ongovernment
sector -backed byover 1,000
IDC analystsand their
coverage oftechnology
andeconomic
trendsaround the
world
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
4/53
IDC Government Insights Predictions2012: EMEA Government
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
5/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Goal: Identify trends that impact government business andInformation Technology decisions. Preview our researchagenda
Process:Drawn from IDC and IDC Government Insights
studies, industry contacts, and our own governmentexperience
Bias:We focus on the transformation of major businessprocesses and how IT enables that transformation
Time Frame: Predictions are focused on 2012, but will have along range impact beyond 2012
Why Predictions?
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
6/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
EMEA is Definitely Not Homogeneous
Significant cultural, economic,geographic, institutional maturityand political differences fromregion to region and fromcountry to country
Ease of doing business andavailability of funding varieswidely from country to country
Economic crisis has affected
countries and regions in differentways
Different regions have differentgoals for public administration
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
7/53 IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
EMEA is Definitely Not Homogeneous
Significant cultural, economic,geographic, institutional maturityand political differences fromregion to region and fromcountry to country
Ease of doing business andavailability of funding varieswidely from country to country
Economic crisis has affected
countries and regions in differentways
Different regions have differentgoals for public administration
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
8/53 IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Across the Regional Economies
Western Europe
budget deficits soared as a result of the recession, bank rescues and fiscalstimulus packages
mounting public debt jeopardized the sustainability of economic recovery
ending the fiscal and monetary stimulus proved to be much harder than starting it every policymaker recognized that the situation was unsustainable
Central and Eastern Europe
Increased unemployment, austerity budgets and a lack of governmenttransparency continue to dog Central and Eastern Europe
Middle East
economic crisis was not particularly acute across the region
political and social turmoil disrupted business and threatened to divide the regioninto winners and losers
Africa
Economies proved resilient through the financial crisis, but growth is hamperedbecause of skills scarcity and weak infrastructures
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
9/53 IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
For Many Eurozone Countries the EconomyContinues to Unravel
EU writesdown debt
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
10/53 IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Slow tonegativegrowth inEurozone
EU writesdown debt
For Many Eurozone Countries the EconomyContinues to Unravel
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
11/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
For Many Eurozone Countries the EconomyContinues to Unravel
Slow tonegativegrowth inEurozone
Taxes
increasinggovernment
spendingdeclining
EU writesdown debt
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
12/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
For Many Eurozone Countries the EconomyContinues to Unravel
Slow tonegativegrowth inEurozone
Taxes
increasinggovernment
spendingdeclining
Stockmarketsfragile
EU writesdown debt
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
13/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
For Many Eurozone Countries the EconomyContinues to Unravel
Slow tonegativegrowth inEurozone
Taxesincreasinggovernment spendingdeclining
Stockmarketsfragile
Consumerpurchasingstagnates
EU writesdown debt
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
14/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
For Many Eurozone Countries the EconomyContinues to Unravel
Slow tonegativegrowth inEurozone
Taxesincreasinggovernment spendingdeclining
Stockmarketsfragile
Consumerpurchasingstagnates
Euroremainsvolatile
EU writesdown debt
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
15/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Governments are Engaged in a DelicateBalancing Act
Assuringvoters that
they feeltheir pain
Pumpingmoney into
the stagnant
economy
Reducing thedeficit
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
16/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Governments Struggle to Co-ordinateService Delivery With Budgets
Citi M t B At th C t f S i
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
17/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Citizens Must Be At the Centre of ServiceDelivery
1
23
Dynamic, flexible, innovative services
Available, accessible, relevant information
Citizens with the authority and desire to participate
The risk of losingsight of this isenormous...
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
18/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
TransactionalWorkflow(ERP, etc)
TraditionalBusiness/IT
Conversation
DataColl
ection
Data collection atpoint of creation
(sensors,compliance issues,branches, kiosks,
etc)
EvolvingBusiness/IT
Conversation
Device
Device
Device
Device
Abstra
ction
Managementdashboards, strategic
decision support tools,analytics
New Business/ITConversation
Action
Analysis
Awareness
Pushinformationto middle
layers of theorganizationto facilitatedecision-
making andencourage
action
Data....................Analysis..................Decision..................Action
Providecitizens andbusinesses
with theinformation
andcapabilitiesneeded toencourage
and facilitate
self-service
Its All About Operations that Deliver CostEffective Citizen Services
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
19/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
...and Providing an IT Infrastructure ThatSupports This...
Collaboration
Real-time datacollection,
analysis, access
Integratedstructured andunstructured
data
Scale
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
20/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
This is Creating a Major Challenge forGovernment CIOs...
Systems arent adaptable
IT costs are too high
Processes are too cumbersome
Theres too much waste Service delivery is too slow
Data isnt being protected
Projects are too big, take too long
New services are needed now
Rigid systems dont adapt to
flexible processes
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
21/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Government CIOs Recognize the Needfor a New Approach to IT
Commercial arrangements that offer value for money
Cross-departmental projects that deliver systems that are fit forpurpose without extensive customization
What IT is used for is of critical importance, but in todays
economy how IT is used is just as important simultaneousleverage of both is the best approach
Along with fleet services, energy, and other services, ICT isnow considered to be a commodity and will be procured
accordingly
Last but certainly not least, government investment in IT issignificant
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
22/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
2012 Government IT Spending Forecast:Western Europe Total US $53.7 billion
France13%
Germany17%
Italy
5%
OtherEuropeanCountries
36%
Spain5%
UK24%
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
23/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
2012 Government IT Spending Forecast:Central and Eastern Europe
Total 2012 forecast for government IT spend, all CEE: US $6.90BFive biggest 2012 government IT spenders in CEE: US $5.51B
$240
$356
$697
$1,064
$3,157
$- $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500
Slovakia
Hungary
Czech Republic
Poland
Russia
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
24/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
2012 Government IT Spending Forecast:Middle East and Africa
Total 2012 forecast for government IT spend, all MEA: US $7.41BFive biggest 2012 government IT spenders in MEA: US $5.15B
$694
$706
$875
$912
$1,960
$- $500 $1,000 $1,500 $2,000 $2,500
United Arab Emirates
Turkey
Israel
Saudi Arabia
South Africa
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
25/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Smart IT is Cost Effective...
In 2012 what will makeGovernment IT
Smart?Smart Delivery
Smart Procurementand Commissioning
Smart InformationManagement
Cloud Services Open Source
Software Shared Services Centralization/
Virtualization/Consolidation
BPO
New ProcurementandCommissioningPractices
Payment onPriority-basedOutcomes
SLAs
Informationmanagement andsecurity
Big data leverage
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
26/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
SMART DELIVERY
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
27/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Delivery Pressure Points
In Western Europe the major issue continues to be aboutmoney ICT costs are perceived to be higher than necessarygiven the availability of alternative delivery mechanisms
In CEE the push from the European Union to get government
spending under control (despite the weak economy) meansreducing costs will be the top priority and one of the biggestchallenges for IT departments in the public sector.
There is increasing vigilance and calls by citizens across the
MEA region for improved transparency and accountability fromtheir governments. At the same time, there is an acute lack ofIT human resources to support development requirements.
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
28/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Use of Cloud Services is On the Rise
In much of EMEA, 2012will see a dramatic
increase ingovernment use of
private cloud services,particularly in Western
Europe
In Western Europe the move tocloud services will continue to beled by the UK at both the centraland local government levels withemphasis on private cloud
Rationale for cloud is spreadequally across cost efficiency,scalability, faster deployment ofapplications, and support forestablishing standard processes
In CEE and MEA, cloud serviceswill continue to attract attention, butwidespread adoption will behindered by security concerns and
legal requirements and constraints.
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
29/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Open Source Software BecomesMainstream
The perception of lowercost and increased
flexibility will drivehigher government
interest in the use ofopen source software
in 2012
The open source software (OSS)
movement has gained ground in WE, theUK is the most recent government toannounce plans for its use, althoughthere are still questions about the validityof claims re lower costs we expect theuse of OSS to increase
In CEE growth in the use of OSS hasbeen organic, but the recession hasintensified pressure to use OSS to cutcosts and we expect the move to OSS toincrease, more slowly in some countriesthan in others
In MEA, the public sector will continue tobe a key proponent of OSS, howevergovernment IT decision makers stillconsider it to be risky and are more likelyto use OSS for back end systems ratherthan client-facing solutions
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
30/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Shared Services Increasingly Favoured
As the belt-tighteningcontinues there will be amarked increase in the
adoption of sharedservices in many shapesand sizes at all levels ofgovernment, across all
public sectororganizations,
departments and functions
We expect the shared services model tobe pushed to its limits to satisfy theneed to cut costs pooled resources.There will be increasing exploration ofservice sharing across organisationaland geographic boundaries as well assharing services will the private sector.Services will be performed in-house,shared or outsourced .
In CEE, central governments willexpand existing services or create newshared services options for governmententities working at the ministerial to
municipal level, emphasizing thebenefits of common platforms andscalable functionality.
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
31/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Centralization/Virtualization/Consolidation Top of Mind
Once the poster-child ofGreen IT, virtualization
and consolidation are nowconsidered key to
optimized resource useand cost reduction and we
expect governments to
accelerate the reduction inthe number of servers and
data centers
It is not unusual for governments to
experience short term (almostimmediate) savings as a result ofserver virtualization
Cost savings through desktopvirtualization has proven to be a
slower process, but has deliveredlower expenses associated withdesktop support, applicationdelivery, desktop provisioning andapplication and operating systemmaintenance
A return to all-encompassing ITcentralization is unlikely, but thereis a definite trend towardscentralization of specific activities,IT procurement for example
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
32/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
BPO Will be the Option of Choice inMany Situations
Interest in BPO willincrease across
governments inEurope, particularly ifthere are obvious cost
savings
Staff reductions, budget cuts, andskills shortfalls will increasegovernment interest in outsourcinggenerally and BPO in particular
BPO providers are expandingEuropean operations expectations
re growth are high, both from thepublic sector and other industries
Experience will prove that effectiveBPO required more hands-onmanagement than IT outsourcing
Governments will increasingly expectBPO to deliver innovative servicedelivery, but this will require a changein incentives and the need for a moreconcerted partnering effort
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
33/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
SMART PROCUREMENT ANDCOMMISSIONING
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
34/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Procurement and CommissioningPressure Points
Governments in WE are facing the biggest financial squeeze inliving memory, but there has been insufficient focus onachieving and leveraging cashable savings opportunitiesoffered by improved procurement commissioning practices
Lengthy ICT outsourcing contracts have come under firerising costs, goals not met, difficult to manage are just someof the reasons governments are exploring alternatives
In MEA, there are efforts to bridge the public sector financinggap for infrastructure projects with contributions from theprivate sector and there is also pressure for greatertransparency and corruption prevention.
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
35/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
New Procurement and CommissioningPractices Will be the Order of the Day
Governments will continue tore-write the procurementand commissioning rules
and ICT and relatedservices will be subjected
to changes includinginnovative funding, multi-
party joint ventures, pay asyou go, and cross-agency
contracts
Public sector contracting authoritiesdiffer greatly in size, culture andobjectives and range from the verylarge to the very small and theexperience of those responsible forinitiating and managing theprocurement process vary widely.
More transparency, improvedcommercialism, new provisioningmodels, new financing models all areon the table, but all involve significantchange
Single contracts for routine commoditieshas proven to save money and makessense governments will increasinglynegotiate for the same or similarservices across multiple departments
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
36/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Payment on Priority Based OutcomesWill Become More Palatable
To minimize the risk ofinappropriate public
sector spending, in2012 we expect to seemore contracts based
on payment for
priority-basedmeasurable outcomes
Payment for inputs is no longeracceptable it exposes the governmentto the risk of over-payment andpayment for services it doesnt use or
need and stifles innovation
Payment for results or outcomes
transfers the risk of delivery toproviders, it empowers and providesincentives for them to succeed
Priority based outcomes willundoubtedly be driven by businessprocesses that cross departmental
structures and budget, however thepotential for innovation and rethinkingservice delivery is enormous
Defining measurable business benefitsis critical to the success of outcomebased commissioning
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
37/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
SLAs: It Will be More Obvious thatthe Devil is in the Details
Increased use of cloudcomputing will require
more time to be spenton reviewing the terms
and conditions ofservice-level
agreements to ensureneeded services are
properly covered
Governments continue to favorsystems that are externally hostedand managed
CIOs will need to pay closerattention to all contracts that
require specific services andspecific performance levels as partof their delivery government-widestandardization evolves and grows
As transition occurs, IT centers ingovernment agencies will become
less about systems operation andmaintenance and more aboutserving as centers of informationtechnology expertise
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
38/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
SMART INFORMATIONMANAGEMENT
I f i M P
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
39/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Information Management PressurePoints
The Internet of Things has the propensity to create extraordinaryvolumes of data, offering significant potential for re-use andunprecedented analytical opportunities and present real-time andfuture leverage
Much of the data available for collection and analysis is personal, its
ownership is ill-defined, but its sensitivity is without doubt. There arebenefits to be gained from its capture but there are enormous risksinvolved in paying little attention to the need for privacy and security.
Ongoing investment in information management is vital. The risk ofnon-compliance with increasing regulation and legislation as well as
the risk of political embarrassment are sufficient to warrant ongoinginvestment in information security.
I t t i I f ti M t
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
40/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Investment in Information Managementand Security will be Paramount
The volume of digitalinformation will continue to
grow but, in a world ofchanging technologiesand increasing threat
sophistication,government investment in
organizing, managing, andsecuring this data will
receive high priority andcontinue to increase
The right to privacy and to the protectionof personal data are fundamental rights inthe EU which must be also online effectively enforced using the widestrange of means
To ensure the availability of mission-
critical systems, and also build confidenceamongst the citizenry and trust in thevarious online services that governmentsare promoting, security solutions will beseen as a critical investment
The push for paperless administration will
increase use of e-filing and e-signaturesand enhance the need for documentmanagement solutions; but uptake will beslower than in WE, as converting paper toelectronic formats remain a majorchallenge
Bi D t A l i ill I t d N
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
41/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Big Data Analysis will Introduce NewOpportunities for Innovation
Governments will developplans that allow for easyaccess and analysis of
both data and content tobetter support the most
appropriate distribution ofsocial, healthcare, and
educational services andresources
Governments have the ability to assemblemore detailed pictures of their citizens andbusiness than ever before
There will be increased investment insolutions that address the need for real-time, streaming data analysis such as
complex event processing, rules engines,and related software for real-timemonitoring, alerting, analytics, andintelligent process automation
Turbulent social environments and theneed for improved transparency will force
public-sector organizations to reconsiderand potentially revise their businessmodels and strategies based on real-timedata. In MEA, governments will start toleverage online social media as apreferred platform for citizen engagement
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
42/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Advice for Government IT Buyers
Operational efficiency, program performance outcomes, and services deliverycapabilities via new and emerging service channels are the keys to ITinvestments
Require continual strategy innovations, highly focused IT solutions and servicesinvestment, collaboration across agencies and governments, and newpartnering schemes with IT vendors
Focus on Smart Government maturity and the opportunity to capitalize on BigData, open data and transparency innovations, and the acceleration of personalmobile technologies to leverage value from social networking and collaborationwith their workforce and citizens
Integrate metrics and frameworks for evaluating and incorporating IT servicesinto their portfolios that extend the full life cycle of lines of business and
services and deliver measured value-based outcomes Build reliable return on investment (ROI) models that will help agencies analyze
new IT service models, and help build business cases for new types of ITinvestment (and migration away from older legacy systems)
22
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
43/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Align solutions and services offerings to broader governmentoperational efficiency (as opposed to narrower cost savings) andbusiness outcomes
Agile and innovative solutions that focus on government lines ofbusiness (human services, public safety, etc.) and emerging
technologies (mobile devices) and that maximize government programand service outcomes will win
Analyze where funding and programs are strategically positioned, aswell as careful and serious consideration of how to advance SmartGovernment collaboration that gives governments new opportunities to
achieve their goals Help government organizations leverage existing legacy investments
and create the longer-term view for them to migrate to the next-generation infrastructure/service environment
Advice for Vendors to Government
23
IDC G I i h U i
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
44/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
IDC Government Insights UpcomingWestern Europe Research (Q1 2012)
Document Title Publish Date
Next Generation ERP Applications Published
Next Generation CRM Applications Published
Western Europe Government IT Spending Forecast 2011 - 2015 Pivot Table PublishedWestern Europe Education IT Spending Forecast 2011 - 2015 Pivot Table PublishedWestern Europe Government IT Spending Forecast 2011 2015 Report Dec 20112012 Top Ten Government Predictions for Western Europe Dec 2011Cloud Computing in the Public Sector -- Investment and Adoption Trends Jan-Mar 2012
Government use of social media: Investment and Adoption Trends Jan-Mar 2012
The Pulse of IT in the Western Europe Government Sector: Major Deals SignedAugust - December 2011 Jan-Mar 2012IT and Managing Money: Financial Management Solutions Priorities and Trends
2011-2012 Jan-Mar 2012Wireless and Mobile Technologies in the Public Sector: Investment and AdoptionTrends 2011-2012 Jan-Mar 2012
What IT Investments are Local Governments Planning for 2012? Jan-Mar 2012
IDC G t I i ht CEE
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
45/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
IDC Government Insights CEEUpcoming Research for 2012
Document Title Publish DateTop IT Vendors in the Government Sector in Central Europe Dec 2011
2012 Top Ten Government Predictions for Central and Eastern Europe Jan 2012
More with Less in Central Europe: To What Extent Can Governments Tackle the ITChallenges Facing Them?
Apr 2012
More Bricks Than Bits? The State and Future of e-Government in Central and EasternEurope
Apr 2012
Core Central Europe IT Spending in Government 2011 and 2012-2016 Forecast Jul 2012
Beyond the Firewall in Central Europe: Government Planning and IT SecurityStrategies
Jul 2012
Vendor Assessment: Leading Central European Government Sector Vendors Oct 2012
eUsing the EU: Central and Eastern European Government IT Priorities and Visions Oct 2012
Still in School, but Learning Fast in Central Europe: Smart Cities Create BusinessOpportunities
Nov 2012
IDC G t I i ht MEA
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
46/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
IDC Government Insights MEAUpcoming Research for 2012
Document Title Publish Date2012 Top Ten Government Predictions for Middle East and Africa Jan 2012
Middle East and Africa Government IT Spending Forecast 2011 2015 ReportJan 2012
Profiling the Leading IT Services Vendors within the MEA Public Sector
Mar 2012
MEA Government IT Investment and Spending Trends (based on end-user survey)
May 2012
The Smart Government Maturity Model: Evolving towards Transparent and OpenGovernments in MEA
Jun 2012
Cloud Computing in the MEA Government Sector Aug 2012
MEA IT spending in Government 2011 and 2012-2016 Forecast Update
Sep 2012
Innovative eGovernment Service Delivery within the MEA region
Oct 2012
Leveraging ICT to Enhance Transparency in MEA Governments Nov 2012
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
47/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Questions and Answers
Predictions 2012 web site: www.idc.com/Predictions12Web conference links are on the Events tab
Reports will populate on the Technology and IDC Insights tabs
Have you joined our IDC Government Insights
Community?http://idc-insights-community.com
Features Include: Analyst Blogs and Videos Discussion Forums Resource Library/Complimentary Research Networking - Invite, Find and Interact with
Analysts and Other Members Events Calendar
Sign up for our free monthly newsletter: followthe newsletter graphic on our home page onwww.idc-gi.com, or visit:www.idc-gi.com/newsletter
http://idc-insights-community.com/http://idc-insights-community.com/http://idc-insights-community.com/http://idc-insights-community.com/http://idc-insights-community.com/http://idc-insights-community.com/ -
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
48/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
Appendix
IDC O i
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
49/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
IDC Overview
IDC (International Data Corporation) is the premierindependent global market intelligence, events, andadvisory firm for information technology,telecommunications, and consumer technology markets
More than 1,000 IDC analysts provide global, regional,and local expertise on technology and industryopportunities and trends in over 50 countries
We have been delivering IT intelligence, industry analysis,market data, and strategic guidance since 1964
Our multilingual, multicultural workforce surveys over250,000 technology users and decision makers annually,delivering unrivaled coverage
IDC is a subsidiary of IDG, the world's leading technologymedia, research, and events company
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
50/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
IDCs Global Network of Country Offices
1000+ analysts providing a global informationnetwork
Coverage of 50+ countries around the world More than 40+ years experience analyzing IT and
Communications markets
IDCs Famil of Ind str Lines of B siness
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
51/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
IDCs Family of Industry Lines of Business:Insights: Industry-Specific AdvisoryServices
Insightsare a series of industry-focused lines ofbusiness within IDC
Each Insights focuses on technology-enabledbusiness innovation within a single industry
Insights leverage 40+ years of IDC researchmethodologies and processes
Each Insightsdivision is an agile start-up with aglobal footprint
IDC Government Insights covers:
Infrastructure consolidation Open Governments
North America, Europe, Asia Pacific, Latin America. MiddleEast and Africa
Advanced and Emerging Markets
-
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
52/53
IDC Government Insights. Reproduction is forbidden unless authorized. All rights reserved.
IDCs IT Executive Programs
IDCs IT Executive Programs consists of a family of research programs
intended to help todays time-constrained IT executives make more effective
technology decisions. The goal of the program is to offer accurate and timelyresearch that will assist IT executives in mitigating technology risks, maximizingthe effectiveness of IT investments, identifying and capitalizing on newopportunities, and bringing forth solutions that are aligned with theorganizations business objectives.
Our flagship offering in the series, the Executive TechnologyAdvantage Program, includes a strategic partnership with IDGs
CIO Executive Council, a global peer advisory community of750 global enterprises and more than 1,400 IT leaders. Throughthis new partnership, IT executives will have exclusive access toIDCs team of 1,000+ global analysts, IDC Insights industry
specific research, and the CIO Executive Councils member
CIOs, offering a global resource to help accelerate the decision-making process. The new offering brings together two of the
most powerful brands in the IT industry.
Our IT Executive Programs offer a range of services that align with the needs of ITexecutives - from very personalized guidance with a CIO advisor to specificresearch to assist with critical decision making.
For complete details visit: www.idc.com/iep
Terms of Use
http://www.idc.com/iephttp://www.idc.com/iep -
8/3/2019 Gi 2012 Predictions Presentation Final v3 13dec2012
53/53
Terms of Use
Except as otherwise noted, the information enclosed is the intellectual
property of IDC Government Insights, copyright 2011. Reproduction isforbidden unless authorized; contact [email protected] forinformation. All rights reserved.