Delivering Mail, Calendar, and Contacts to Your Mobile GroupWise Users Daniel Shelley GWAVAcon EMEA 2012 October 2012

Ghost Pattern Software

•  Founded in 2009 •  Headquarters, development in Utah •  Focus on GroupWise mobility solutions

Constant change in the Mobile Market

•  Starting in 2007, Nokia and RIM started to be displaced by Apple’s iPhone

•  In 2008 Android entered the market •  iPad created a new market in Spring 2010 •  Amazon releases Kindle Fire in Fall 2011 •  More new devices coming!

Who Is Winning?

•  Phones –  Apple’s iPhone –  Android – Samsung is the only one that is making money –  Windows Mobile is a viable platform, but needs to sell

more devices. Watch this space! •  Tablets

–  iPad dominates –  Amazon’s devices are popular –  Google’s Nexus 7 will do well Q4 2012 –  Windows 8 tablets? Maybe.

What Users Want

•  Support for their new smartphone •  Easy to use, setup •  GroupWise features •  It should just work

IT Department Response?

•  Some put their heads in the sand! •  Others embrace a BYOD policy •  Enable your users to be more productive •  Use tablets in ways that laptops can not

be used

What About GroupWise?

•  Smartphones do not come with support for GroupWise out of the box

•  ActiveSync solutions can be good, but… – Possibly expensive licensing –  Limited to Exchange functionality – Requires IT department support and installation

•  GroupWise WebAccess – not quite what people want

From Ghost Pattern Software

•  For iOS – GW Mail with notifications – GW Calendar – GW Contacts

•  For Android – GW Mail – GW Calendar

•  For Samsung BADA

From Ghost Pattern Software

•  Native applications •  Easy to setup •  Support for iOS, Android •  Easy to get:

– Apple App Store – Google Play or Amazon Appstore

•  Works with phones and tablets •  Supports GroupWise 2012, 8, 7 and 6.5

How Does It Work?

GroupWise  WebAccess  

•  Native App •  Connects to GroupWise

WebAccess just like a web browser

Easy To Get

Apple App Store

•  Open the Apple App Store app

•  Search for “GroupWise” •  Buy the app and

download •  Just like buying “Angry

Birds”

Setup

•  Enter the URL to your GroupWise WebAccess server

•  No server changes/configuration required

Fast

•  Access to your mailbox in a handful of minutes

•  No server configuration required

GW Mail for iOS

Mailbox

•  Native iPhone interface •  Automatic login •  Support for

– GroupWise 2012 – GroupWise 8 – GroupWise 7 – GroupWise 6.5

Read an Email

•  Read an email, appointment, task or note

iPad Support

Setup

•  Easily setup the app to connect to GroupWise using GroupWise WebAccess

•  Securely stores password

Mailbox

•  Shows unread status •  Reply/forward status •  Attachment icon

Swipe to Delete

•  Swipe your finger left to right over the date area of the email you want to delete

Folders

•  View items in other folders, like your cabinet

•  Move items to a folder

Folders

•  View items in other folders, like your cabinet

•  Move items to a folder

Read an Email

•  Read an email, appointment, task or note

•  Mark unread •  Delete

Read an Email

•  Reply •  Forward •  Move

Properties

•  View item properties •  Access status tracking

Attachments

•  Use the GroupWise document viewer

•  Use the iOS document viewer

•  Open attachment with other apps on device: e.g. pdf, .doc viewers

Attachments

•  Example: view a .docx MS Office document using the iOS document viewer

Compose

•  Compose new email •  Reply •  Forward

Address Books

•  Search your address books to compose

•  Uses the following order 1.  iOS device contacts 2.  Frequent Contacts* 3.  Other GW address books 4.  GW System address book

Address Books

•  Search your address books to compose

•  Uses the following order 1.  iOS device contacts 2.  Frequent Contacts* 3.  Other GW address books 4.  GW System address book

Demo

Notifications

Notifications

•  New! We have a notification service available for GW Mail

•  Push notification to app •  The Notification server polls

GroupWise server •  Monthly cost for the service •  Can be purchased for your

users •  IT department can request that

this be disabled for their users

What about push notifications?

GroupWise  WebAccess  

•  Normally the app communicates directly with your GroupWise WebAccess server

•  Apple does not let apps run in the background in order to check for new data (battery concerns)

What about push notifications?

GroupWise  WebAccess  

Ghost  Pa2ern  So5ware  

No8fica8on  Server  

Apple  Push  No8fica8on  Service  

•  Notification server polls GWWA

•  When new email is found, Apple’s APNS server is notified

•  APNS server does push to devices

GW Mail for Android

Mailbox

•  Updated interface! •  Native Android app •  Features of the iOS app,

but with an Android look and feel

Read an Email

•  Read an email, appointment, task or note

Android Features

•  Read mailbox, other folders •  Delete, move, read later, properties •  Compose, Reply, Reply All, Forward •  Search GroupWise address books when

composing •  Attachments: view with GroupWise

WebAccess or open with available app

GW Calendar for iOS

GW Calendar

•  Native iPhone interface •  Automatic login •  Support for

–  GroupWise 2012 –  GroupWise 8 –  GroupWise 7 –  GroupWise 6.5

•  View appointments, tasks and notes

•  New month view!

iPad Support

Core Features

•  View an item •  Reply, Forward, Delete •  View item properties •  GroupWise document

viewer, iOS document viewer or open with app

Calendar Actions

•  Accept, decline, complete appointments, tasks and notes

•  Resend (modify)

Compose •  Appointments •  Tasks •  Notes •  Posted appointments •  Posted Tasks •  Posted Notes •  Search your address

books to compose

Calendar Selection

•  Pick the calendars you want to display

•  Can include shared calendars

•  Only works for calendars that show in GroupWise WebAccess

•  Requires GroupWise 8

Demo

GW Calendar for Android

Android

•  Updated interface! •  Native Android interface •  Like iOS app, but with an

Android look and feel

Calendar Views

•  Day, Week, Month Views •  Calendar picker

Core Features

•  View an item •  Reply, Forward, Delete •  View item properties •  GroupWise document

viewer or open with app •  Compose appointments •  Search your address

books to compose

GW Contacts for iOS

Search Address Books

•  Search by first name, last name or email address

•  Uses the following order 1.  iOS device contacts 2.  Frequent Contacts* 3.  Other GW address books 4.  GW System address book

Contact Detail

•  Find a phone number (tap to call)

•  Find an email address – Launches GW Mail – Launches GW Calendar – Launches iOS Mail

•  Address launches map

Why this solution?

GroupWise Features

•  Tasks and Notes •  Search all address books •  Status tracking •  GroupWise WebAccess document

converter •  Open attachments on device •  View attached/forwarded emails •  View shared folders

GroupWise Support

•  GroupWise 2012 •  GroupWise 8 •  GroupWise 7 •  GroupWise 6.5

Device Support

•  iOS – Supports iOS 4.3+ – Supports iPad, iPhone, iPod Touch

•  Android – Supports Android 2.1+ – Works with phones and tablets

Connectivity

•  Connects to GroupWise WebAccess server directly from the device

•  Requires internet connection •  iOS supports NAM •  Android supports NAM

How Users Buy

•  iOS – Buy on the Apple App Store

•  Android – Buy on Google Play – Buy on the Amazon App Store

•  Simply search for “GroupWise”

iOS Volume Purchases

•  Apple does not allow sales outside of the app store •  Apple does have a volume purchase program for

education –  Requires a minimum initial purchase of 20 copies –  Apple sends you promotional codes that users can redeem on

their devices –  50% price discount

•  Volume Purchase Program for Businesses –  Get set up with Apple to buy in volume

•  App “gifting” option •  Notification service can be purchased directly

Android Volume Purchases

•  You can buy volume licenses directly •  I send you .apk files preset to use your server •  Email me at Daniel@ghostpattern.com •  50% discount for education

Better than other solutions

•  Simple setup, no server changes •  Inexpensive •  No sync problems •  Supports older versions of GroupWise •  Supports GroupWise specific features •  Shared folders, all address books

GW Lite

•  To test your server with these apps prior to buying, install the free GW Lite app.

But I want more!

•  The updates will keep coming with new features and bug fixes

•  New GroupWise apps too! •  Subscribe to our newsletter

http://ghostpattern.com/news

Contact Us

•  Enhancement requests? Questions? – Daniel@ghostpattern.com

•  Support – Support@ghostpattern.com

Q&A