Getting Your First Cell Phone in Manitoba
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Transcript of Getting Your First Cell Phone in Manitoba
Introductions
• What is your name?
• What do you use your cell phone for?
• What do you plan to learn from this workshop?
Objectives
In this workshop, you will learn:a range of vocabulary related to cell phone
serviceshow to ask relevant questions, clarify and
confirm information when setting up a cellphone service
steps in setting up a cell phone service in Manitoba
Telephoning in Manitoba: overviewMost Canadian telephone numbers have
10 digits:
+1 (204) 123 - 4567
Manitoba areal code
Central office code
Station codeCentral office code
Types of telephone calls
• Local• Long-distance (within Canada and the
United States)• Long-distance(international)• Free calls (toll-free calls)
What are mobile service providers in Manitoba?
Nationwide
• Rogers Wireless(Rogers, Fido, Chatr)
• Telus Mobility (Telus, Koodo)
• Bell Wireless Affiliates (Bell, Virgin)
Manitoba
• MTS Mobility
Vocabulary review
• Activation fee• Bundling• Cancellation fee• Cell phone/smart phone• Data• Flex data• Local/long distance calling• Service plan• Service contract• Incoming/outgoing call• Prepaid/post paid plans• Roaming
• Shared plans• SMS/Text messaging• Voicemail• Plan add-ons
Telephone Conversation
ListeningListen to a conversation between Stella, a newcomer, and Ava, a customer service representative from a cell phone company.
Telephone Conversation
Post-Listening• What kind of cell phone services does Stella want?• Why does she want to get these services?• Did you feel the same way when you first arrived in
Manitoba?
Steps in setting up your cell phone service1. Budget– It is best for new immigrants to set the
amount of money they are willing to spend for a cell phone service.
– Always remember that there will be added taxes on top of the rates offered by service providers.
Budget
Setting up your cell phone service
2. Device- Basic phone: talk and text phones
Device
Picture Courtesy of Public Domain CC0http://bit.ly/1f6SD5F
Setting up your cell phone service
2. Device- Smart phone: requires data plans
Picture Courtesy of Public Domain CC0http://bit.ly/1QFB1cQ
Device
Setting up your cell phone service
2. Device- Your old cell phone: there are service providers that offer SIM cards that you can use for your old cell phone
Device
Picture Courtesy of Public Domain CC0http://bit.ly/1IzuOx8
Steps in setting up your cell phone service3. Types of plans
- Talk and text plans for basic phones: cheapest option because a data plan is not required
- Smartphone voice & data plans: a data plan is required and have a lot of options that can cater to your specific needs
- Prepaid plans: You can get a new phone with this plan or you can use your old cell phone. There are options of ‘by the minute’ or monthly.
Plan
Steps in setting up your cell phone service4. Services
• Minutes – the amount of talk time for
calling and receiving calls
• Messaging – the amount of messages you
can send and receive
• Data – the amount of information/files you
can download over the Internet
Services
Setting up your cell phone service
5. Requirements
• When you sign up for a cell phone plan, you will
generally need to provide two pieces of photo ID.
• You might also be asked to agree to a credit check
or to provide proof of employment.
• If you have no credit history or job, explain that you
are a new immigrant and ask what options are
available for you.
Scenario #1
• Hector just arrived in Manitoba a week ago. He wants to get a cell phone service as soon as possible because his family is still back in Mexico. His budget is 35$ and just needs a way to connect to the Internet. Which plan should he get?
Scenario #2
• Carissa has been here in Manitoba for three months already. She has a lot of friends and has a busy social life. She’s looking for a plan that has a lot of talk time, messaging and data. She travels all over Canada a lot, too. Which plan do you recommend for her?
Breakout room activity
Based on the recording earlier, perform a role play in your breakout rooms. One will be a cell phone provider representative, while the other will be a customer.
Use your own situations and go to this website to find the right plan for you: