Getting ROI From Digital Marketing - Digital Chai Pe Charcha in Mumbai

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Agenda Digital Chai Pe Carcha – Getting ROI out of Digital Marketing #DigitalCPC 7 th Jul, 2017

Transcript of Getting ROI From Digital Marketing - Digital Chai Pe Charcha in Mumbai

Page 1: Getting ROI From Digital Marketing - Digital Chai Pe Charcha in Mumbai

Agenda

Digital Chai Pe Carcha – Getting ROI out of Digital Marketing

#DigitalCPC

7th Jul, 2017

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Content Marketing – how should one approach it?

What’s 2022 going to look like

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Content Marketing – how should one approach it?

What’s 2023 going to look like

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Internet users in India

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About 450 000 000

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Facebook Users in India

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197 000 00066% active daily

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Indian Users on Whatsapp ?

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200 000 000

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Indian Users on Linkedin ?

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42 000 000

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Indian Users on Instagram ?

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41 000 000

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Putting India in perspective

Population: 1241m

TV: ~150m Households

Mobile: ~1000m

Internet: ~450m

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Content Marketing – how should one approach it?Basics of Digital

Building Assets

Creating Content

Acquiring Users on a Shoe String Budget

Measuring Results

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Content Marketing – how should one approach it?

Basics of Digital

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So what is Digital Marketing?

Digital Marketing

Influencer

Marketing

Building

website

Making a

mobile

app

Search

marketing

Social

media

marketingE-mail

marketingDisplay

advertisement

Digital marketing channels

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Know your Basics!

Owned Media

Paid Media

Earned Media

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Earned media like content marketing has more sustained long-term impact

Source: NeilPatel

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Content Marketing – how should one approach it?

Building Assets

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Even today we are surprised at the number of businesses without a website

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Key is to have great experience across devices

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Right user experience – drive them to convert

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Right Call to Action is required to make this work

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Right user experience – drive them to convert

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Content Marketing – how should one approach it?

Brand Website Vs Landing Page

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Platforms to build quick websites

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Landing Pages are more effective in driving Leads

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Content Marketing – how should one approach it?

What if you don’t want to build a website?

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Google Research shows that local informatiion

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Google Research shows that local informatiion

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Content Marketing – how should one approach it?

Content Creation

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Key is to ensure that its non-promotional

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Over 200 Factors go into SEO

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Ideal approach to SEO: Great content & relevant backlinks

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Speed is key – Accelerated Mobile Pages

Mobile First

Responsive Site

Speed & AMP

Be there in the

moment

95 million pages already on AMP

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1 million content pieces analysed to reach the results of what gets shared most

Videos

Lists

How To

Why posts

Infographics

Research Reports

Surveys & Quizzes

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360 Degree Content to make it more interesting

https://goo.gl/NvKUVM

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https://goo.gl/hbdHKB

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Resized to square to

increase visibi l i ty in feed

environment

Added supers to clearly

convey “easy debit card

replacement” message

without sound

Cut down from 15 to 12

seconds, focusing on

elements that highlight

brand offering

Moved initial brand mention

earlier

A D S N E E D T O B E O P T I M I S E D F O R T H E P L A T F O R M

44

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LEGEND

Adds animated typography to your videos/statics. Shows you several ways your ad can look.

T O O L S T O C R E A T E V I D E O S

VIDLAB

VIDEO EDITING APPCreates a slideshow out of photos, allows you to play with the speed of slides, add text, graphics, music and voice overs.

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30,000+ Shares 1.5 Million Views

~3000 Shares 1 Lakh Views

Videos in Regional Languages work far better than English content –

as it’s a new audience + lesser competition

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List of Top Things – Get a lot more shareability

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List of Top Things – Get a lot more shareability

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Research Reports – Consulting firms do this very well

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Home Care Guide by India Home Health Care

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Home Care Guide by India Home Health Care

PETWISH CAMPAIGN - Dog Breeds & Lifestyle Campaigngarnered reach of over 1 lakh with ~43,000 shares

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Content via Videos

https://goo.gl/j4jvS8

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Engagement needs to be on non-branded content

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Gifs & Animations are easy to create now

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Content Marketing – how should one approach it?

Acquiring Users on a Shoe String Budget

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Photos

Videos

Text

VR/AR

So many different ways to

communicate

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Important to reach audiences via sequenced adverts

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Discovery can happen even on Social Media

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Lead Ads

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Social media initiatives flow from your brand objectives

Visuals & Videos

Details of Product/Service, Price, Key Details for decision making

Call to Action (CTA), Offers

Experiment & Refine

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Content Marketing – how should one approach it?

Measuring Results

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Likes

Comments

Shares

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Likes

Comments

Shares

Brand Awareness = Reach & Engagement

Leads

Sales

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Metrics

Tangible

Intangible

Metrics that translate into immediate business results:

Leads Sales Registrations Traffic / App Downloads

Metrics that do not measure immediate business results:

Brand Awareness Customer Engagement Customer Satisfaction Brand Reputation

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Metrics

O

B

J

E

C

T

I

V

E

M E T R I C S

Lead Generation or Online Sales

Brand Awareness

Leads/Enquiries Generated Revenue from Sales / Conversion % App Installs Website Traffic

Reach Impressions Mentions Social Engagement Comments/Shares ReTweets/Reposts Likes/Fans/Followers

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Tools to Measure Metrics

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Tools to Measure Metrics

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For Offline Stores Google My Business can be key

Driving Directions to the Store

Calls from Digital

Online Offers redeemed at the

Store

% of customers who found the store via digital

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Tools to Measure Metrics

Analytics

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AwarenessConsideration &

EvaluationLead Conversion

Data Collection & Analysis

SEO

Customer Support

Influencer Outreach

Paid Search, Display & Remarketing

List Building

Monitoring

Lead Capturing

User Behaviour

A/B Testing

Analytics

Call Tracking

Adv. Conv. Tracking/Visitor Profi

CRM

Reporting

Comp. Tracking

Tag Management

Hundreds of Tools to help

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Q&A